Apogee Symphony I/O User manual

Apogee Symphony I/O!
User’s Guide July 2018
Please Note: While Symphony I/O hardware and Maestro software are fully compatible with
macOS 10.9.5 and higher, Symphony I/O firmware can only be updated using macOS 10.10.5 or lower.
The Symphony I/O Firmware Updater is not compatible with macOS 10.11 or higher.!

Contents
Overview"6............................................................................................................................
Introduction!6.............................................................................................................
Features!6..................................................................................................................
Package Contents!7..................................................................................................
Register your product : apogeedigital.com/register!7................................................
Symphony I/O Panel Tour"8....................................................................................................
Front Panel!8.............................................................................................................
Rear Panel!9..............................................................................................................
I/O Module Cards"10.............................................................................................................
8x8 Module!10...........................................................................................................
8x8 + AES only!10.....................................................................................................
8x8 + Optical only!10.................................................................................................
16x16 Module!11.......................................................................................................
16 Analog In + 16 Digital Out (A16 IP)!11...................................................................
16 Analog Out + 16 Digital In (A16 OP)!11.................................................................
2x6 Analog + AES + 8 Optical Module!12..................................................................
Mic Pre Module!13.....................................................................................................
Installing I/O Modules!14............................................................................................
Types of Screws in Symphony I/O!14.........................................................................
Directions for Installing I/O Modules!15......................................................................
Auto Power-On"21.................................................................................................................
Rack mounting Symphony I/O"22...........................................................................................
Connecting Analog Inputs"23.................................................................................................
Connecting Inputs to the Mic-Pre module!24.............................................................
Connecting Analog Outputs"25..............................................................................................
Audio Interface Modes"26......................................................................................................
Symphony AIM!27.....................................................................................................
Symphony AIM Requirements !27..............................................................................
Thunderbolt Notes!27................................................................................................
Getting Started!28.....................................................................................................
Connecting to Symphony 64 ThunderBridge (sold separately)!28...............................
Symphony I/O - User's Guide Page 2

Connecting to Symphony 64 PCIe card (sold separately)!30......................................
Download and Install Software!32..............................................................................
Software Setup!34.....................................................................................................
Playback from iTunes!34............................................................................................
Select Symphony in your DAW!35..............................................................................
Monitoring the Input Signal!37....................................................................................
Pro Tools HD AIM!39..................................................................................................
Pro Tools HD AIM Requirements!39...........................................................................
Getting Started!40.....................................................................................................
Making Connections!40.............................................................................................
Setup Steps!42..........................................................................................................
USB AIM!45...............................................................................................................
USB AIM Requirements!45........................................................................................
Getting Started!45.....................................................................................................
Download and Install Software!45..............................................................................
Software Setup!47.....................................................................................................
Playback from iTunes!47....................................................................................
Select Symphony in your DAW!48......................................................................
Monitoring the Input Signal!50............................................................................
Standalone AIM!52....................................................................................................
Standalone AIM Requirements!52..............................................................................
Getting Started!53.....................................................................................................
Maestro"54............................................................................................................................
Maestro Features!54..................................................................................................
Devices Sidebar!54....................................................................................................
Device Icon and ID Button!54....................................................................................
Toolbar!54..................................................................................................................
Input Tab Window!55.................................................................................................
Mic Pre Module Input Tab Window!56........................................................................
Output Tab Window!57..............................................................................................
Speaker & Headphone Controls!58............................................................................
Monitor Control Center!59..........................................................................................
How to set the Monitor Outputs as a fixed Line-Out!59..............................................
How to Setup and Use Multiple Speaker Sets!60.......................................................
How to connect & configure a Surround Speaker Setup!61.......................................
Adjust for Volume Differences Between Speakers!62.................................................
Direct Monitoring !63..................................................................................................
Setup Headphone/Speaker Mixes!64.........................................................................
Device Settings Tab Window!65.................................................................................
Input Routing Tab Window!66....................................................................................
Output Routing Tab Window!67.................................................................................
Standalone Routing!68..............................................................................................
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Mixer Tab Window!69................................................................................................
System Setup Tab Window!70...................................................................................
Clocking with External Equipment!71.........................................................................
Configure Symphony as Clock Master !71.................................................................
Configure Symphony as Clock Slave!72.....................................................................
Menu Bar Menus!73..................................................................................................
Calibrating Symphony I/O"74..................................................................................................
Soft Limit"75..........................................................................................................................
Digital I/O Formats"76............................................................................................................
Setting the Optical I/O Format!76...............................................................................
Using the S/PDIF Coax I/O!76....................................................................................
Meters"77..............................................................................................................................
Meter Characteristics!77............................................................................................
Peak and Over Hold!77..............................................................................................
Front Panel Meters!77................................................................................................
VBus - Symphony AIM"78......................................................................................................
Working with VBus!78................................................................................................
Configuring VBus!78..................................................................................................
Reference"79........................................................................................................................
Working in your Digital Audio Studio!79......................................................................
Setting Levels!79.......................................................................................................
Understanding Latency!80.........................................................................................
What is latency?!80....................................................................................................
How does Maestro resolve latency?!81......................................................................
Do I need the Maestro Mixer?!81...............................................................................
How do I set my software’s I/O Buffer?!82.................................................................
Troubleshooting - FAQ"83.......................................................................................................
How do I reset Symphony I/O to its factory default settings?!83.................................
Not getting audio input/output in my DAW!83............................................................
No output from Symphony I/O!84..............................................................................
No sound or low level on outputs 1-2, How to set to Line Level?!84..........................
Exclamation-mark (!) on front-panel/Symphony doesn’t show up in Maestro!85.........
The firmware updater fails or gets stuck!85................................................................
Is Symphony Mobile still supported?!86.....................................................................
How do I set the Symphony I/O to auto power on?!86...............................................
How do I calibrate Symphony I/O?!86........................................................................
Symphony I/O - User's Guide Page 4

SPDIF or ADAT/SMUX Optical isn’t working!86..........................................................
No Loop Sync option in Maestro?!86.........................................................................
2 Symphony I/Os together with Symphony 64 Thunderbridge or PCI ?!87.................
Symphony64 Thunderbridge/PCI not showing up after updating macOS!87..............
Symphony I/O + AD/DA16x or Rosetta on Symphony64 Thunderbridge/PCI?!88......
Signal showing up in wrong place and/or routing is incorrect in Pro Tools HD!89.......
How does the routing for the 2x6 module show up in Pro Tools HD?!89....................
Delay Compensation with Pro Tools HD!90................................................................
Mic Pre Module FAQ!91.............................................................................................
Pin Out Diagrams"92..............................................................................................................
Analog I/O and Inserts!92..........................................................................................
AES IN/OUT!93..........................................................................................................
Specifications"94...................................................................................................................
Additional Support"95............................................................................................................
General Support!95...................................................................................................
Apogee Pro Care!95..................................................................................................
Warranty Information and Legal Notices"96.............................................................................
Symphony I/O - User's Guide Page 5

Overview
"Introduction
Symphony I/O is a multi-channel audio interface featuring Apogee’s flagship AD/DA conversion,
modular I/O (up to 32 inputs and outputs per chassis), Audio Interface Mode (AIM) technology for
simple and direct connection to all popular audio workstations and formats, and optional world-
class microphone preamps. Designed to deliver professional sound quality for audio recording,
mixing and mastering, Symphony I/O is the ultimate music production centerpiece for any modern
studio.
"Features
•Up to 32 channels of modular analog I/O with optional 8 mic preamps
•Two (2) studio quality headphone outputs
•Choice of Thunderbolt*, PCIe, Pro Tools® HD (Mac/PC) or USB audio connectivity
•Ultra-low latency performance
•Monitor control from front-panel
•Designed in California, Built in the U.S.A.
*with optional Symphony64 Thunderbridge (sold separately)!
Symphony I/O - User's Guide Page 6

"Package Contents
•Symphony I/O
•USB 2.0 cable
•3 pin-IEC power cable
•Rack-ears and screws
•QuickStart Guide
!
Register your product : apogeedigital.com/register
•Access Apogee’s expert Technical Support for free
•Receive important product update information by email
•Take the Customer Satisfaction Survey for a chance to win Apogee gear!
Symphony I/O - User's Guide Page 7

Symphony I/O Panel Tour
Front Panel
1. Power button - When the rear panel AC Input is connected to an AC wall socket, the power switch and the
Apogee icon will glow softly, indicating that Symphony I/O is in Standby. Press the power button for a half
second to power up Symphony I/O. Symphony I/O may be configured to power on as soon as an AC voltage
is present on the rear panel AC Input. You may find this preferable when using an external power switch (such
as an equipment rack power strip) to power on the unit. See AutoPower for details.
2. Level Meter Banks - Each bank of 8 10-segment level meters may be configured in Maestro to display analog
or digital inputs or outputs.
3. Meter source LEDs - These LED pointers indicate the signal source of each meter bank. For each bank, the
format (Analog or Digital) and type (Input or Output) are indicated with a small triangle. For example, when
Bank 1 is configured to display analog inputs and Bank 2 is configured to display analog outputs, the meter
source LEDs appear as shown below.
4. Clock source LEDs - The four clock source LEDs (INTernal, WC, DIGital, LOOP) indicate Symphony I/Oʼs
clock source. For the details of how to set the clock source, see Setting the Clock Source.
5. Sample Rate Display - These 7-segment LEDs display Symphony I/Oʼs sample rate. For the details of how to
set the the sample rate, see Setting the Sample Rate.
6. Front panel encoders - The front panel encoders may be used to make a variety of settings, from listening
levels to sample rate, clock source and Audio Interface Mode. The various encoder functions are described in
the chapters Configuring your Symphony I/O System and Working with your Symphony I/O System.
7. Front panel OLED Display - The front panel OLED Display provides user feedback on input and output levels,
system status and other Symphony I/O parameters.
8. 1/4" Headphone Outputs - These 1/4" connectors provide individually assignable stereo headphone outputs.
9. Removable Rack Ears - Rack ears are included in the Accessories box for mounting Symphony I/O in a
standard 19” equipment rack.!
Symphony I/O - User's Guide Page 8

Rear Panel
1. Module Slot 1 - The first I/O Module card must be installed in this slot (any module except the Mic-Pre)
2. Module Slot 2 - Once a module has been installed in the Card 1 slot, an additional module may be installed in
this slot. Mic Pre Modules must be installed in this slot when you have an 8x8 or 16x16 module in slot 1.
3. Cooling Fan - The cooling fan is automatically controlled by an internal thermostat.
4. Symphony Main - For connecting to a Symphony 64 Thunderbridge or PCIe card or a Pro Tools HD card.
5. Symphony Thru - Functionality for this port was never enabled, as daisy-chaining units isn’t necessary.
6. Ethernet - This RJ-45 port was originally included on some older units for possible future development
purposes, but was removed after the last hardware revision since it was no longer needed.
7. USB - This USB ‘Type B’ receptacle is used to connect Symphony I/O to an Apple Mac computer. If Audio
Interface Mode is set to USB Audio, audio may be streamed to and from the Mac.
8. WC Term - This push-on, push-off button engages 75 ohm termination on the WC In BNC connector.
9. WC In - This BNC accepts word clock signals, allowing Symphony I/O to clock to external devices.
10. WC Out - This BNC transmits word clock signals, allowing Symphony I/O to clock external devices.
11. Loop In - This BNC accepts Loop Sync signals when Symphony I/O is in Pro Tools HD mode.
12. Loop Out - This BNC transmits Loop Sync signals when Symphony I/O is in Pro Tools HD mode.
13. AC Input - This IEC connector accepts an AC input of 100 to 250 volts at 47 to 63 Hz. No internal
adjustments are required to power Symphony I/O from an AC connection in this range.
Symphony I/O - User's Guide Page 9
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I/O Module Cards
The Symphony I/O has a configurable chassis allowing it the flexibility for use in any environment. Two card slots can
be filled by any combination of several module cards providing a solution for everyone.
8x8 Module
Provides a total of 16 channels of audio input and output:
-8 channels of analog input and output
-8 channels of digital input and 8 channels of digital output through either the AES DB25 connector (Yamaha Pin-out
configuration), or Optical ports
To select either Optical or AES digital audio:
1. Toggle the DIG I/O button to the desired position
2. Power-cycle the Symphony I/O (turn the unit off, then on)
Optical ports can be configured to use the S/PDIF or ADAT/SMUX protocols.
S/PDIF 44.1 - 192k Sample Rates!- 2 channels of audio in and 2 channels of audio out
ADAT 44.1 - 48k Sample Rates!! - 8 channels of audio in and 8 channels of audio out
SMUX!! 88.2-96kSampleRates!! -4channelsofaudioinand4channelsofaudioprovidedperport
!!!!!!-8channelsinand8channelsouttotalwhenusingbothports
Digital Coaxial RCA S/PDIF ports are also provided.
-SPDIF IN replaces a pair of analog or digital audio inputs. Routing of the S/PDIF input is set with the S/PDIF
Replaces drop down menu, found in Apogee Maestroʼs Input tab window.
-SPDIF OUT will duplicate any pair of analog or digital audio outputs. Routing of the S/PDIF Output is set with the
S/PDIF Mirrors drop down menu, found in Apogee Maestroʼs Output tab window.
Note: The two variants of the 8x8 card are also compatible:
8x8 + AES only
8x8 + Optical only
Symphony I/O - User's Guide Page 10