Aquasana EQ-300 User manual

CITY WATER
Whole House
Water Filter
Rhino®
Owner’s Manual
EQ-300, EQ-600, and EQ-1000

TABLE OF CONTENTS
Box Contents ................................................................................................................ 1
System Conguration.................................................................................................. 2
Use & Care .................................................................................................................... 3
Installation Steps......................................................................................................4–6
Performance Data Sheets....................................................................................... 7–9
Warranties ........................................................................................................... 10–12
Water for Life® Program............................................................................................ 13
Meet clean, healthy water. Your new Aquasana®whole house Rhino®
system was expertly engineered to reduce contaminants, including 97%
of chlorine, from the water throughout your entire home.
Enjoy the peace of mind that comes from knowing our award-winning
water lter technology is working for you.
EQ-300, EQ-600, and EQ-1000
Whole House Water Filter
Rhino®

BOX CONTENTS 1
10" Pre-Filter
(EQ-300 and
EQ-600 only)
20" Pre-lter
EQ-1000 and
Pro-Kit only)
Rhino®Tank
• Drill
• Wrench
• Channel locks
• PVC pipe cutter
Tools recommended for installation:
Parts and pieces included with your system will vary depending on your specic order.
Please call Customer Service with any questions or concerns 866-662-6885.
Pex Support
Brackets (2)
Brass
Valves (3)
Post-Filter
Support
Bracket
Brass "T"
Fittings (2)
Brass
Adapters (2)
• NSF approved PVC primer and glue
• NSF certied plumber's tape
• Copper wire & grounding clamps
(if copper pipes are present)
Shut-O Valve
(Not included
with Pro-Kit)
3" Nipples (4)
Slip Unions (2)
Garden Hose
Adapter
WrenchPre-Filter
Support Bracket
OPTIONAL UPGRADE
Professional Grade Install Kit
10" Post-Filter
Not NSF Certied

2SYSTEM CONFIGURATION
2
If you have added components to your Rhino®Water Filter System,
note the correct sequencing below.
(Installation shown below includes Professional Grade Install Kit)
Before installing
• Lay out system in appropriate conguration. Improper sequence
of equipment will aect performance, and could possibly damage
your system.
• For all installations: Anticipate the need for additional parts and pieces
including but not limited to pex tubing, clamps and mounting screws to
install unit properly (available at a local home improvement stores or
through your plumbing contractor). Due to the varieties of home design,
not all congurations can be addressed in this guide.
• DO NOT install this lter where the line pressure may exceed 100 psi.
The operating pressure range for this lter is between 20psi – 100psi.
• Install on cold water lines only (40° – 90°F).
• Installation of the ltration system must comply with existing state and
local plumbing codes. Aquasana and its manufacturer are not liable for
consequential or incidental damages due to improper installation.
• DO NOT install the unit on its side. It must be installed upright
to maximize contact with media bed.
Salt-Free Water
Conditioner
(Optional)
Rhino®Water
Filter System
10" Post-Filter
(Optional)
10" Pre-Filter
(EQ-300 and
EQ-600 only)
20" Pre-Filter
(EQ-1000 and
Pro Kit only)
UV Filter
(Optional)

2USE & CARE 3
Read all precautions and installation instructions carefully and completely
before installing.
Precautions
• Properly tighten all ttings to
ensure a leak-free assembly.
• NSF certied plumber's tape (thread
sealing tape) is the only sealer that
can be used on threaded ttings.
DO NOT use pipe dope or PVC
primer/glue on threaded ttings.
Exposure to these compounds will
damage nipples causing leaks.
• Pick an appropriate installation
location. Dimensions of systems
vary—always allow an estimated
minimum of 50” clearance for
height of tank, and a minimum
of 30” for oor space.
• Unit must be installed in an area
where the main water line enters
your home, before connecting to
the water heater. DO NOT install
after a water heater or on the
hot water line.
• It is recommended your system
be installed indoors and out of
direct sunlight. Prolonged
exposure to light can weaken
plastic components, resulting in
lter housing failure. If this is not
possible and the system is outdoors
or in a sunny area, the unit must be
protected from both direct sunlight
and freezing temperatures.
• If installing on metallic plumbing,
two grounding clamps and #4
copper wire are essential for safety.
• Some local codes may require
the use of a licensed plumber or
certied installer when disrupting
a potable water line.
• In areas with high pressure, a
pressure relief valve and a water
hammer arrestor may be necessary.
Cleaning
The exterior of your ltration system
can be cleaned with warm, soapy water.
Rinse well with fresh, clean water.
A Pre-Filter is included with your system.
Sediment levels vary from one location
to another. It is recommended to replace
your Pre-Filter every 2 months. If the
ow rate has noticeably decreased,
replace your lter cartridge sooner.
Specications
This lter system is designed and
tested for use with genuine Aquasana
parts including replacement lters and
all hardware. Use of parts from other
manufacturers may result in loss of
contaminant reduction performance,
system damage or failure. Use of parts
from other manufacturers will also
void your warranty. Please visit
aquasana.com for replacement parts.
Model: EQ-300
Replacement tank: EQ-300R
Model: EQ-600
Replacement tank: EQ-600R
Model: EQ-1000
Replacement tank: EQ-1000R
Additional Replacements:
20" Pre-Filter: EQ-304-20
10" Pre Filter: EQ-304
10" Post-Filter: EQ-PFC.35
UV Lamp: AQ-UV-L330C
Salt-Free Conditioner: EQ-AST-WH-R
NOTE: Never use chemical
cleaning products on the
system’s exterior surface as
they may damage the housing.

1. Once out of the box, keep the tank upright
at all times as to not apply pressure to divider.
Remove shipping caps from inlet and outlet
ports. Using supplied adapter, connect a
garden hose to the inlet port so the water will
ow into the system and out of the outlet port.
2. Slowly turn faucet on and allow discolored
water to ow from outlet into a suitable
drainage area. The rst few gallons will
appear black and cloudy due to
carbon nes.
TIP: You may need to slightly shake
the tank to help remove carbon nes.
3. After an initial 15-minute ushing, begin
a period of “surge ushing” by turning water
supply on for 30 seconds and then o for 30
seconds, repeating cycle for 15 minutes or
until initial surge of water is completely clear
and free from discoloration and cloudiness.
4. Disconnect the system from the garden hose,
be sure the white washers are properly set
inside the inlet and outlet ports, and position
the system for installation.
INSTALLATION STEPS
4
Pre-Condition Rhino Tank
Select Location
1. Pick an appropriate installation location. Unit must be installed in an
area where the main water line enters your home, before connecting
to the water heater.
2. Turn o the main water source prior to installation. Drain water from
lines to relieve pressure by turning on a faucet inside your home.
NOTE: DO NOT install after the water heater or on the hot water line.
Components and installation will vary.
NOTE: It’s imperative that this system is ushed properly prior to nal installation.
The granular carbon used in the bottom tank contains 1-2% by volume of carbon
nes that must be ushed out prior to use. Surge ushing is the best method for
purging these carbon nes from the media bed.
1
2

INSTALLATION STEPS 5
Prepare Rhino Tank
Wrap your pipe nipples with NSF certied
plumber's tape. Connect the nipples to the
system's inlet and outlet.
NOTE: DO NOT use pipe
solvent (dope), as solvents
in some types of pipe dope
may cause damage to plastic
ttings. Do not over-tighten to
prevent damage to lter head.
Install Shut-o Valve and Ensure Spacing (Cont. on next page)
1. Using a pipe cutter, cut into the main water supply line to install the
shut-o valve.
2. Loosely t shut-o valve to calculate proper spacing of components.
3. Measure distance for Pre-Filter, Rhino tank, and optional add-ons
(Salt-Free Conditioner, Post-Filter, and UV) and mark pipe
accordingly.
If you're installing additional add-ons make sure to read through
those separate installation manuals prior to fully installing your
complete system.
3
5
When installing on metallic plumbing,
ensure you take the following
precautions. Securely install two (2)
grounding clamps and a #4 copper
wire (not included) across the
location where the system will be
installed. Tightly clamp at both
ends, as shown in the illustration. Ground
Clamp
Ground
Clamp
Ground
Wire
WARNING
ELECTRICAL SHOCK HAZARD
Prior to installation on metallic plumbing, securely install two grounding clamps and a #4 copper wire
per installation instructions. Failure to follow these instructions can result in death or electric shock.
4COPPER PIPES ONLY (proceed to Step 5 for PVC Pipes)

INSTALLATION STEPS
6
Cut Pipes
Cut pipe along the marked sections from step
5 and clean ends of pipe. Ensure there are no
burrs, sharp edges or deep scratches.
Congure System
Fit Rhino tank and additional optional
add-ons into the system at this time.
Screw Pre-Filter support bracket onto
the wall and attach Pre-Filter.
Properly connect system together
accordingly (slip ttings, barbed ttings,
NSF certied PVC glue, etc.). Ensure all
parts are owing through the "IN" port in
the correct direction of water ow.
Final System Check
Once installation is complete, allow proper time for glue to dry according to
manufacturer instructions. Then, slowly turn water on and inspect for leaks.
After inspecting for leaks, turn on the faucet closest to the installed unit
and allow water to run for 5-10 minutes for the nal ushing period.
6
7
8
NOTE: Cut tubing as straight as possible
with a utility knife, or an appropriate
pipe cutter for copper tubing or PVC.
Install Shut-o Valve and Ensure Spacing (Cont. from previous page)
5
Incoming
water supply
Outgoing
water supply
Ensure proper spacing to t Pre-Filter, Rhino tank,
and any optional add-ons
NOTE: DO NOT cut more pipe than necessary. You can cut more pipe later if
needed. If you're also installing a Pro-Install Kit or bypass loop, do so at this time.
CORRECT
INCORRECT

Performance Data Sheet for the EQ-300 Aquasana Whole House Rhino®Water Filter System
Models Replacement Max Operating pressure Rated capacity Operating temp. range Rated ow
EQ-300 / EQ-301 EQ-300R
100 psi 300,000 gallons 40-90º F 7.0 gpm
Manufactured by: Aquasana, Inc. 6310 Midway Road · Haltom City, Texas 76117 · 866-662-6885
For use with municipally treated water only. Do not use with water that is microbiologically unsafe or of
unknown water quality without adequate disinfection before or after the system.
Filter is only to be used with cold water.
Filter usage must comply with all state and local laws.
Testing was performed under standard laboratory
conditions, actual performance may vary.
• All contaminants reduced by this lter are listed.
• Not all contaminants listed may be present in your water.
• Does not remove all contaminants that may be present in tap water.
Testing Performed under NSF/ANSI Standards 42 for reduction of the substances listed below. The concentration of the
indicated substances in water entering the system was reduced to a concentration less than or equal to the permissible limit
for water leaving the system, as specied in NSF/ANSI 42.
System Tested and Certied by NSF International against NSF/ANSI Standard 42 for the reduction of Chlorine
Taste and Odor.
NSF/ANSI 42 Inuent Challenge
Chlorine Pressure drop Minimum reduction Overall % reduction Results
Chlorine Reduction, Free Available 2 mg/L ±10% 10.5 psi ≥50% >97.1 % Pass
Data Summary Table
Sample
Point
Accumulated
Volume (gal) Dynamic Pressure (psi) Chlorine, Free Available (mg/L) Flow Rate (gpm)
Euent 1 Inuent Inuent Euent 1 Euent 1
Startup 150 62 1.9 ND (0.05) 7.2
10% 30,000 62 2.1 0.07 7.1
20% 60,000 62 2.0 ND (0.05) 7.1
30% 90,000 62 1.9 ND (0.05) 7.1
40% 120,000 62 2.1 ND (0.05) 7.2
50% 150,000 62 2.0 ND (0.05) 7.1
60% 180,000 61 1.8 ND (0.05) 7.0
70% 210,000 62 2.1 ND (0.05) 7.1
80% 240,000 61 2.0 ND (0.05) 7.1
90% 270,000 60 2.0 ND (0.05) 7.1
100% 300,000 61 2.1 0.11 7.0
Systems certied for cyst reduction may be
used on disinfected waters that may contain
lterable cysts.
See owner’s manual for general installation
conditions and needs plus manufacturer’s
limited warranty.

Performance Data Sheet for the EQ-600 Aquasana Whole House Rhino®Water Filter System
Models Replacement Max Operating pressure Rated capacity Operating temp. range Rated ow
EQ-600 EQ-600R
100 psi 600,000 gallons 40-90º F 7.0 gpm
Manufactured by: Aquasana, Inc. 6310 Midway Road · Haltom City, Texas 76117 · 866-662-6885
For use with municipally treated water only. Do not use with water that is microbiologically unsafe or of
unknown water quality without adequate disinfection before or after the system.
Filter is only to be used with cold water.
Filter usage must comply with all state and local laws.
Testing was performed under standard laboratory
conditions, actual performance may vary.
• All contaminants reduced by this lter are listed.
• Not all contaminants listed may be present in your water.
• Does not remove all contaminants that may be present in tap water.
Testing Performed under NSF/ANSI Standards 42 for reduction of the substances listed below. The concentration of the
indicated substances in water entering the system was reduced to a concentration less than or equal to the permissible limit
for water leaving the system, as specied in NSF/ANSI 42.
System Teste d and Certied by NSF International against NSF/ANSI Standard 42 for the reduction of Chlorine
Taste and Odor.
NSF/ANSI 42 Inuent Challenge
Chlorine Minimum reduction Overall % reduction Results
Chlorine Reduction, Free Available 2 mg/L ±10% ≥50% >96.9 % Pass
Data Summary Table
Sample
Point
Accumulated
Volume (gal) Dynamic Pressure (psi) Chlorine, Free Available (mg/L) Flow Rate (gpm)
Euent 1 Inuent Inuent Euent 1 Euent 1
Startup 150 61 2.2 ND (0.05) ND (0.05) 7.1
10% 60,000 61 2.2 ND (0.05) ND (0.05) 7.0
20% 120,000 60 1.9 ND (0.05) ND (0.05) 7.0
30% 180,000 60 2.2 ND (0.05) ND (0.05) 7.0
40% 240,000 60 2.1 ND (0.05) ND (0.05) 7.0
50% 300,000 60 2.1 0.05 0.05 7.0
60% 360,000 61 2.1 ND (0.05) NtD (0.05) 7.1
70% 420,000 60 2.2 0.09 0.09 7.1
80% 480,000 61 1.9 ND (0.05) ND (0.05) 7.1
90% 540,000 61 2.0 ND (0.05) ND (0.05) 6.9
100% 600,000 61 2.0 0.18 0.18 7.1
Systems certied for cyst reduction may be
used on disinfected waters that may contain
lterable cysts.
See owner’s manual for general installation
conditions and needs plus manufacturer’s
limited warranty.

Performance Data Sheet for the EQ-1000 Aquasana Whole House Rhino®Water Filter System
Models Replacement Max Operating pressure Rated capacity Operating temp. range Rated ow
EQ-1000 EQ-1000R
100 psi 1,000,000 gallons 40-90º F 7.0 gpm
Manufactured by: Aquasana, Inc. 6310 Midway Road · Haltom City, Texas 76117 · 866-662-6885
For use with municipally treated water only. Do not use with water that is microbiologically unsafe or of
unknown water quality without adequate disinfection before or after the system.
This system has been independently tested according to NSF/ANSI 42 for reduction of the substances listed below.
The concentration of the indicated substances in water entering the system was reduced to a concentration less than
or equal to the permissible limit for water leaving the system, as specied in NSF/ANSI 42.
Independent testing was performed under standard laboratory conditions, actual performance may vary. All data reported is
associated with quality control that met method, EPA, NSF/ANSI or internal laboratory specication.
NSF/ANSI 42 Inuent Challenge
Chlorine Pressure drop Minimum reduction Overall % reduction Results
Chlorine Reduction, Free Available 2.02 mg/L ±10% 10.5 psi ≥50% >97.4 % Pass
Data Summary Table
Sample
Point
Accumulated
Volume (gal)
Dynamic Pressure
(psi)
Chlorine, Free Available (mg/L) % Reduction of
this sample
Inuent Euent 1
Startup 10 60 2.04 ND (<0.01) 99.51%
6% 60,000 60 2.09 ND (<0.01) 99.52%
12% 120,000 60 2.09 ND (<0.01) 99.52%
18% 180,000 60 2.07 ND (<0.01) 99.52%
24% 240,000 60 1.93 ND (<0.01) 99.52%
30% 300,000 60 1.91 ND (<0.01) 99.52%
36% 360,000 60 2.02 ND (<0.01) 99.48%
42% 420,000 60 1.82 ND (<0.01) 99.45%
48% 480,000 60 1.89 ND (<0.01) 99.47%
50% 500,000 60 2.00 ND (0.02) 99.00%
54% 540,000 60 1.95 0.09 97.73%
60% 600,000 60 2.07 0.05 97.58%
66% 660,000 60 1.84 0.08 95.65%
72% 720,000 60 1.84 0.08 99.54%
78% 780,000 60 1.93 0.06 96.89%
84% 840,000 60 2.19 ND (<0.02) 98.62%
90% 900,000 60 2.08 0.06 97.12%
96% 960,000 60 2.11 0.15 91.94%
100% 1,000,000 60 2.09 0.15 92.82%
Filter is only to be used with cold water.
Filter usage must comply with all state and local laws.
Testing was performed under standard laboratory
conditions, actual performance may vary.
• All contaminants reduced by this lter are listed.
• Not all contaminants listed may be present in your water.
• Does not remove all contaminants that may be present in tap water.
Systems certied for cyst reduction may be
used on disinfected waters that may contain
lterable cysts.
See owner’s manual for general installation
conditions and needs plus manufacturer’s
limited warranty.

What is covered
This Warranty covers defects in materials or workmanship in manufacturing of your
Aquasana Rhino Whole House Filtration System, except as provided below.
For how long
This warranty runs for 36 months from the date of purchase by a consumer
(“Warranty Period”).
What is not covered
This warranty does not cover lter cartridges and any systems that were not installed in
compliance with the instructions or that have been abused or operated incorrectly. It also
does not cover the following:
• Incidental or consequential damages caused by a failure of the product.
• Clogging, as replacement of the Pre-Filter cartridge is the purchaser’s responsibility.
• Damage from use of non-potable water supplies.
• Labor costs to install or replace the system or lters.
• Damage caused by re, ood or acts of God.
This warranty is voided if the product is used with parts that are not genuine Aquasana parts.
This includes, but is not limited to: replacement lters, faucets, and diverter valves.
What Aquasana will do
We will replace the defective part of the covered product, or if necessary, the product and
send it to you with installation instructions for a licensed plumber.
How to get service
To receive service under this Warranty, you must contact Aquasana, Inc. at 1-866-662-6885 or
[email protected] within the Warranty Period to describe the problem to a customer
service representative who will verify that the product is under warranty and determine
whether a part or the system will be replaced and whether you must send back the defective
part at our cost. If so, we will send you a return shipping label. You will be required to provide
a proof of purchase (unless you purchased direct from us). We will send you the replacement
part or system at no cost to you.
How state law applies
This warranty gives you specic rights and you may have other rights which vary from
state to state.
Some states do not allow the exclusion or limitation of incidental or consequential damages,
so the above limitation or exclusion may not apply to you.
Warranty Registration
Warranty registration is not required for coverage under the factory direct purchases
made from www.aquasana.com. If you purchased from a retailer or dealer, please
complete the online warranty registration form at www.aquasana.com/warranty. Once
registered online, we will have a record of your purchase and you will not be required to
produce a proof of purchase for a warranty claim.
EQ-300 RHINO®WATER FILTER
3-YEAR LIMITED WARRANTY
3
YEAR
LIMITED
WARRANTY

What is covered
This Warranty covers defects in materials or workmanship in manufacturing of your
Aquasana Rhino Whole House Filtration System, except as provided below.
For how long
This warranty runs for 72 months from the date of purchase by a consumer
(“Warranty Period”).
What is not covered
This warranty does not cover lter cartridges and any systems that were not installed in
compliance with the instructions or that have been abused or operated incorrectly. It also
does not cover the following:
• Incidental or consequential damages caused by a failure of the product.
• Clogging, as replacement of the Pre-Filter cartridge is the purchaser’s responsibility.
• Damage from use of non-potable water supplies.
• Labor costs to install or replace the system or lters.
• Damage caused by re, ood or acts of God.
This warranty is voided if the product is used with parts that are not genuine Aquasana parts.
This includes, but is not limited to: replacement lters, faucets, and diverter valves.
What Aquasana will do
We will replace the defective part of the covered product, or if necessary, the product and
send it to you with installation instructions for a licensed plumber.
How to get service
To receive service under this Warranty, you must contact Aquasana, Inc. at 1-866-662-6885 or
[email protected] within the Warranty Period to describe the problem to a customer
service representative who will verify that the product is under warranty and determine
whether a part or the system will be replaced and whether you must send back the defective
part at our cost. If so, we will send you a return shipping label. You will be required to provide
a proof of purchase (unless you purchased direct from us). We will send you the replacement
part or system at no cost to you.
How state law applies
This warranty gives you specic rights and you may have other rights which vary from
state to state.
Some states do not allow the exclusion or limitation of incidental or consequential damages,
so the above limitation or exclusion may not apply to you.
Warranty Registration
Warranty registration is not required for coverage under the factory direct purchases
made from www.aquasana.com. If you purchased from a retailer or dealer, please
complete the online warranty registration form at www.aquasana.com/warranty. Once
registered online, we will have a record of your purchase and you will not be required to
produce a proof of purchase for a warranty claim.
EQ-600 RHINO®WATER FILTER
6-YEAR LIMITED WARRANTY
6
YEAR
LIMITED
WARRANTY

What is covered
This Warranty covers defects in materials or workmanship in manufacturing of your
Aquasana Rhino Whole House Filtration System, except as provided below.
For how long
This warranty runs for 120 months from the date of purchase by a consumer
(“Warranty Period”).
What is not covered
This warranty does not cover lter cartridges and any systems that were not installed in
compliance with the instructions or that have been abused or operated incorrectly. It also
does not cover the following:
• Incidental or consequential damages caused by a failure of the product.
• Clogging, as replacement of the Pre-Filter cartridge is the purchaser’s responsibility.
• Damage from use of non-potable water supplies.
• Labor costs to install or replace the system or lters.
• Damage caused by re, ood or acts of God.
This warranty is voided if the product is used with parts that are not genuine Aquasana parts.
This includes, but is not limited to: replacement lters, faucets, and diverter valves.
What Aquasana will do
We will replace the defective part of the covered product, or if necessary, the product and
send it to you with installation instructions for a licensed plumber.
How to get service
To receive service under this Warranty, you must contact Aquasana, Inc. at 1-866-662-6885 or
[email protected] within the Warranty Period to describe the problem to a customer
service representative who will verify that the product is under warranty and determine
whether a part or the system will be replaced and whether you must send back the defective
part at our cost. If so, we will send you a return shipping label. You will be required to provide
a proof of purchase (unless you purchased direct from us). We will send you the replacement
part or system at no cost to you.
How state law applies
This warranty gives you specic rights and you may have other rights which vary from
state to state.
Some states do not allow the exclusion or limitation of incidental or consequential damages,
so the above limitation or exclusion may not apply to you.
Warranty Registration
Warranty registration is not required for coverage under the factory direct purchases
made from www.aquasana.com. If you purchased from a retailer or dealer, please
complete the online warranty registration form at www.aquasana.com/warranty. Once
registered online, we will have a record of your purchase and you will not be required to
produce a proof of purchase for a warranty claim.
EQ-1000 RHINO®WATER FILTER
10-YEAR LIMITED WARRANTY
10
YEAR
LIMITED
WARRANTY

Replace your lters on time, without worry — auto-delivered
to you, for less.
It’s important to change your lters using genuine Aquasana replacements for
continued water ltration and optimum system performance. This is why we oer
our no contract, auto-ship lter replacement program called Water for Life®.
Free Shipping
Replacements shipped directly to you, right
when you need them, at no extra cost.
Discount Replacements
Lock in a 15% discount on lters to
ensure you always get the best price.
Extended Warranty
Our performance promise to you –
free replacement parts, just in case.
No Contract
Replacing your lters is serious –
but your commitment doesn’t have to be.
[email protected]
CONTACT US TO LEARN MORE
866-662-6885

Aquasana, Inc.
6310 Midway Road
Haltom City, Texas 76117
866.662.6885 USA
877.332.7873 Canada
www.aquasana.com
EQ-300-600-1000_OM_061020
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