Argox OS-314plus User manual

DESKTOP BARCODE PRINTER
OS-314plus
User’s Manual
Website: http://www.argox.com
I
Proprietary Statement
This manual contains proprietary information of Argox Information Co., Ltd. It is
intended solely for the information and use of parties operating and maintaining
the equipment described herein. Such proprietary information may not be used,
reproduced, or disclosed to any other parties for any other purpose without the
expressed written permission of Argox Information Co., Ltd.
Product Improvements
Continuous improvement of products is a policy of Argox Information Co., Ltd. All
specifications and signs are subject to change without notice.
Liability Disclaimer
Argox Information Co., Ltd. takes steps to assure that the company’s published
engineering specifications and manuals are correct; however, errors do occur.
Argox Information Co., Ltd. reserves the right to correct any such errors and
disclaims any resulting liability. In no event shall Argox Information Co., Ltd. or
anyone else involved in the creation, production, or delivery of the
accompanying product (including hardware and software) be liable for any
damages whatsoever (including, without limitation, damages for loss of business
profits, business interruption, loss of business information, or other pecuniary
loss) arising out of the use of or the results of use of or inability to use such
product, even if Argox Information Co., Ltd. has been advised of the possibility of
such damages.
CAUTION:
Any changes or modifications not expressly approved by the party responsible
for compliance could void the user's authority to operate the equipment.

II
Safety
The manufacturer declares under sole responsibility that this product
conforms to the following standards or other normative documents:
EMC: EN55022:2010, class A
EN55024:2010
Argox Information Co., Ltd certifies that the following products and/or
components are compliant with the current requirements of the European
Union Restriction on the use of Hazardous Substances (RoHS) Directive,
2011/65/EC.
III
Table of Contents
Safety .................................................................................... II
Getting Started ..................................................................5
Unpacking .............................................................................. 5
Package Contents................................................................ 6
Getting to Know Your Printer ...........................................8
Parts and Features................................................................... 8
Controls and Indicators......................................................... 11
Loading Ribbon and Media ............................................13
Loading Ribbon .................................................................... 13
Loading Media...................................................................... 18
Standard Mode.................................................................. 18
Cutter Mode...................................................................... 24
Calibration and Configuration........................................26
Performing Calibration and Configuration ............................ 26
Sensor Detection................................................................... 27
Detection Area of the Reflective Sensor ............................ 27
Resetting Printer to Factory Defaults..................................... 28
Computer Connections...................................................30
USB Interface Requirements................................................. 30
Serial (RS-232) Interface Requirements................................ 31
Serial Cabling Requirements................................................. 32
Parallel Interface Requirements ............................................ 33
Communicating with the Printer ....................................34
Installing a Plug and Play printer driver (for USB only) ........ 34
Installing the Printer Driver................................................... 42
Troubleshooting ..............................................................54
LED Diagnosis ..................................................................... 54
Miscellaneous....................................................................... 57
Recovery .............................................................................. 58
Caring for Your Printer....................................................59
Cleaning ............................................................................... 59

IV
Media Sensor .................................................................... 59
Thermal Print Head...........................................................59
Replacing the Thermal Print Head.....................................62
Important notice during TPH replacement ................... 64
Technical Reference ....................................................... 65
General Specifications...........................................................65
Fonts, Bar Codes and Graphics Specification ........................ 68
Printer Programming Language A, PPLA ....................68
Printer Programming Language B, PPLB ....................69
Interface Specifications .........................................................71
USB Interface..................................................................71
Serial................................................................................ 72
Parallel (Centronics).......................................................... 73
Auto Polling...................................................................... 73
Connection with host...................................................... 74
Appendix I - Installing the Cutter................................... 76
Appendix II - Installing the Extension Card .................. 79
5
Getting Started
Congratulations on choosing the Argox OS-314plus
desktop barcode printers. This manual will help you get to know
your new printer. There are two parts to this manual, an operation
guide and related information. The operation guide is illustrated to
help you quickly become familiar with the printer. The related
information includes troubleshooting, maintenance and technical
information for your reference.
Unpacking
After receiving your printer, please check for possible shipping
damage:
1. Inspect the outside of both the box and the printer for
possible damage.
2. Open the top cover of the printer to see if the media
compartments are in order.
Note: If damage has occurred, contact your shipping company
immediately to file a claim.
3. Check whether you have received the following
accessories together with the printer. If there are any
items missing, please contact your local dealer.

6
Package Contents
 Printer
 Power Supply
 Power Cord
 Quick Installation Guide
 DVD
 USB Cable
 0.5” ID Core for Ribbon
7
Connecting the Power Supply
Connect the power supply as below.
WARNING! Do not operate the printer and power supply in an
area where they can get wet.
Make sure the power switch is in the "O" position.
1. Insert the barrel connector of the power supply into the power
jack on the back of the printer. Note the location of the power
jack for different models in the diagrams below.
2. Insert the separate power cord into the power supply.
3. Plug the other end of the cord into an AC electrical outlet.
OS-314plus

8
Getting to Know Your Printer
The illustrations that follow describe the printer’s parts, features,
controls, and indicators.
Parts and Features
OS-314plus
Top Cover
Power Switch
Power
Indicator
Ready Indicator
Feed Button
9
Media Hanger
Ribbon Pick-up Holder
Release Levers

10
Ribbon Supply Holder Thermal Print head
Platen Roller
11
Controls and Indicators
The printer’s controls and indicators are shown in the diagram
below. The following table explains control and indicator
functions.
Top Cover
Power Indicator
Ready Indicator
Feed Button
Power Switch

12
Control /
Indicator Function
Power Switch
 On: turns on normal operation
 Off: turns off power
Note: Turn power off before connecting or
disconnecting cables
Power Indicator
 Green light shows the power-on
 Light off shows the power-off
 Blinking light indicates error has occurred
Ready Indicator
 Green shows printer is ready to operate
 Blinking light indicates printer is paused or
data transferring
 Seagull driver status monitor
Feed Button
 Press to advance labels to the first printing
position
 Press to take the printer out of "pause"
 Press and hold while turning on the power
to print out a configuration profile
13
Loading Ribbon and Media
This section describes how to load ribbon and media in the OS
Series printer.
Loading Ribbon
Note: This section does not apply to direct thermal printing.
1. Lift the top cover to expose the media compartment.
2. Unlatch the print head module by pushing the two white
release levers on the sides toward the rear.
3. Turn over the print head module to expose the ribbon
supply holder.

14
Media Compartment
Release Lever
Print Head Module
Release Lever
Ribbon Supply Holder
15
4. Unwrap the ribbon roll pack and separate the ribbon roll
and the bare core.
5. Attach the edge of the ribbon on the bare core and wind it
a little bit onto the core.
6. Insert the ribbon roll into the supply holder. (First snap in
the left side and then the right side.)
Ribbon Supply Holder
Ribbon Roll
Bare Core

16
7. Turn back the print head module and then insert the bare
core into the pick-up holder. (First snap in the left side, and
then the right side.)
Ribbon Pick-up Holder
Bare Core
17
8. Turn the wheel of the print head module to ensure the
ribbon is tightly wound.
9. Press down the print head module firmly until you hear a
snap.
Wheel
Print Head Module

18
Loading Media
The OS-314plus printers offer Two different loading modes:
standard or with a cutter.
 Standard mode allows you to collect each label freely.
 Cutter mode automatically cuts the label after it prints.
Standard Mode
1. Lift the top cover to expose the media compartment.
19
2. Remove the media hanger.
3. Load the media roll onto the hanger from left to right.
Media Compartment
Media Hanger
Media Roll
Media Hanger