Aristel AN1912 User manual

AN1912 4G Video Intercom
Aristel V1.43 1/21
Aristel
4G VIDEO INTERCOM
(ACCESS CONTROL SYSTEM)
For your protection, read these instructions completely
And keep them for future reference.

AN1912 4G Video Intercom
Aristel V1.43 2/21
TABLE OF CONTENTS
IMPORTANT SAFETY INSTRUCTIONS ........................................................................................................................... 3
INTRODUCTION .......................................................................................................................................................... 4
PARTS LIST .................................................................................................................................................................. 4
INSTALLATION............................................................................................................................................................. 5
AN1912 4G VIDEO INTERCOM UNIT............................................................................................................................ 7
OPERATING THE AN1912 ............................................................................................................................................ 7
USE DOOR INTERCOM APP ......................................................................................................................................... 7
REGISTER PHONE NUMBER ACCOUNT ........................................................................................................................ 8
ADD DEVICE (ADMINISTRATOR).................................................................................................................................. 9
ADD ROOM (ADMINISTRATOR)..................................................................................................................................11
ADD RESIDENT (ADMINISTRATOR).............................................................................................................................11
ADD RFID CARD (ADMINI STR ATO R ) ...........................................................................................................................12
SETTING PIN CODE(ADMINISTRATOR)........................................................................................................................13
SETTING ADMIN PASSWORD (ADMINISTRATOR) .......................................................................................................13
SETTING RECORD VIDEO (ADMINISTRATOR) ..............................................................................................................14
PLAY RECORD VIDEO (ADMINISTRATOR) ....................................................................................................................14
SETTING ALARM ZONE (ADMINISTRATOR).................................................................................................................15
DELETE DEVICE (ADMINISTRATOR).............................................................................................................................16
SETTING PIN CODE (RESIDENT) ..................................................................................................................................18
DELETE DEVICE (RESIDENT) ........................................................................................................................................18
WATCH LIVE VIDEO (MONITORING MODE) ................................................................................................................19
WATCH LIVE VIDEO (CALL MODE)...............................................................................................................................19
SPECIFICATIONS: ........................................................................................................................................................20
Q&A: .........................................................................................................................................................................21

AN1912 4G Video Intercom
Aristel V1.43 3/21
Thank you for purchasing the AN1912 4G video intercom. Please read this manual carefully before
using.
Be sure to keep this manual for future reference in case of any problem or question should arise.
Important Safety Instructions
1. When using the video intercom, basic safety precautions should always be followed to reduce the risk
of fire, electric shock and personal injury. Please read the following before using your equipment.
2. Follow all warning and instructions on the product.
3. Unplug all the connections of product before cleaning. Do not use liquid cleaners or aerosol cleaners.
Use a damp cloth for cleaning.
4. Do not use this product near water.
5. Do not use this product near an area where there is a potential of gas leaks or near any fumes that can
be explosive.
6. Do not place this equipment near or over a radiator or any other heat source.
7. Do not overload the wall outlet or power cord where the power adapter is installed. This can result in
fire or electric shock
8. Avoid spilling liquid on this equipment and do not insert any objects through the ventilation slots.
9. Avoid using the equipment during an electrical storm. There is a remote risk of electrical shock from
lighting.

AN1912 4G Video Intercom
Aristel V1.43 4/21
Introduction
The AN1912 4G video intercom system is designed for apartment blocks, multi-family residential and
gated communities. It supports up to 1000 householders.
When a visitor enters the apartment’s number on the intercom, it will then call the relevant smartphone
APP, once the call is answered, you can speak to and view the visitor and you can open the door or gate
from your smartphone.
The intercom is also an Access Control System enabling users to open the door or gate with the APP
remotely. You will need to program the authorized users into the APP before using. When the user opens
the APP which intercom will scan APP QR code then open the door or gate.
The intercom accepts 5000 different passwords for unlocking the door or gate. If your mobile phone is
not available, the intercom can open the door or gate by entering a password.
Remember to use an active SIM card with the pin lock code removed.
Parts List
Item Description Q’ty
1. AN1912 4G video intercom 1
2. Power adapter 1
3. Operating manual 1
4. Hexagon key 1
5. Wall plug with screw 4
6. DC Power Pigtail Female Plug 1
7. E VA (Ethylene Vinyl Acetate) Disc1
8. Terminal Blocks 1

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Aristel V1.43 5/21
Installation
NOTE: This 4G video intercom is suitable for surface
mounting.
NOTE:
install suggestion
Fix the video intercom on the wall by screws.
The view angle of this video intercom should be
around 80°. The height of the lens position is
suggested between 145cm~160 cm from the
ground and the camera shall avoid facing the
sunlight directly
The intercom distance is 50 cm
1. SIM card installation
1.1 Disconnect the 12V adaptor from the intercom
1.2 Remove the rear cover
1.3 Before inserting the SIM card, ensure that it is not PIN number locked. (If locked, use a mobile
phone to unlock it).
1.4 Insert the SIM card (Note orientation of notched corner)
1.5 Replace rear cover
2. Connecting with the door lock system
2.1 According your door lock type to wire with door latch of connector. (see page 6)
3. Install our App on mobile phone. (download at page 7)
4. Administrator should register an account then add device, room, resident, RFID card and PIN code.
5. Administrator should add room and resident for each resident by entering their mobile number to
grant them access to register to the intercom via the APP. (see page 11)
6. All resident should register an account and same server with the device via the APP, then they can
access the intercom.

AN1912 4G Video Intercom
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Relay time setting
7 kinds of relay action time to choose
1. Press the button to switch the relay action time
2. Check the LED status at the right side
NOTE: ■LED light Solid □LED light off
LED status
1.
■
□
□
: 3 s
2.
□
■
□
: 8 s
3.
■
■
□
: 15 s
4.
□
□
■
: 30 s
5.
■
□
■
: 60 s
6.
□
■
■
: 300 s
7. ■■■: 600 s
NOTE:
If you want to reset the
internet setting of the device,
press the RESET button
about 5 to 10 seconds until
you hear the remind tone.
NOTE: The setting of
Network and APN will be
restored to default value.
Relay 1 status light
Relay 2 status light
DC
12V-24V
DC
12V-24V
DC
12V-24V
Reset
button
Fail safe
Fail secure
trigger
LED status

AN1912 4G Video Intercom
Aristel V1.43 7/21
AN1912 4G Video Intercom Unit
Operating the AN1912
Operating the intercom
1.Dial room number: Please press the room number directly
2.Password to open the door: Please press ＊before entering the password
“*” Key: press once to enter the password
“#” Key: 1. Hang up during a call
2. Backspace
Use door intercom APP
Install Software
Search for Door Intercom in the App
Store or Google Play.
Download the “Door Intercom” app.
＊＃
Speaker
Microphone
7-Segment
Display
RFID
Lens
Infrared light
Server connection
LED 1:
on disconnected
off connected
NOTE: After power on,
press any number key to
query the current status
of the device
4G network
LED 2:
on disconnected
off connected
NOTE: After power on,
press any number key
to query the current
status of the device
Keypad

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Register phone number account
Note: Administrator and all residents
please follow the steps to install the App
and register their account.
1.press “Login by
account and password”
2.Select server (Default
Europe)
3.Register the account
4.Select country code
5.Enter phone number
6.Enter code number
7.Enter password
8.Enter password again
9.Enter SMS code
10.Press “OK” to
complete the
registration
Login by account and password
1.Enter your phone number
2.Enter your password
3.Enter code
Login by mobile phone number
1.Enter your phone number
2.Press “Login”
3.Enter SMS code and press ok
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２
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１
２３
10
6
4 5
8
9
7
1
3
2

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Add Device (only works for Administrator account)
1.Add network connected device
1.Press “+” add
device
2.Press “add network
connected device”
3. Make sure the device
is connected to the
Internet and press
"next"
4.Select device
5.press “next”
6.Enter “Password”
7. When enter password
finish, press “add
device to account”
Wait for the device to
set up.
8.Enter the device
address
9.When you done, press
“Save”
Add network connected
device finish
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７
８
９

AN1912 4G Video Intercom
Aristel V1.43 10/21
2.Add 4G Device
1. Press “+” add
device
2.Press “add 4G
Device”
3. Scan device QR Code
4. Enter “Password” (Red frame)
5.Press “add device to account”
Wait for the device to set
up
6. Enter the device
address
7. When you done, press
“Save”
Add 4G Device finish
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７
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AN1912 4G Video Intercom
Aristel V1.43 11/21
Add Room (only works for Administrator account)
1.Press “Resident”
icon
2.Press “+” icon
3.Enter the room
number (5 digits) and
press “ok”
Add Resident (only works for Administrator account)
1.Select “Room” list
2.Press “+” icon
3.Enter the phone
number and press
“ok”
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AN1912 4G Video Intercom
Aristel V1.43 12/21
Add RFID Card (only works for Administrator account)
1.Press “Resident”
icon
2.press “Room” icon
3.Press “+” icon
4.Select “Card”
5.press “ok”
Scan the card 2 times
(60s)
6.Card scan the device 2
times
7.when add card ok,
press “ok”
Add card finish
RFID
card
2
3
4
5
6
7
１

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Setting PIN code (only works for Administrator account)
1.Press “PIN code”
icon
2.Press “+” icon
3.Enter the password.
(5 digits)
4.Press “OK”
Set PIN code finish
Setting Admin password (only works for Administrator account)
1.Press “Admin
password” icon
2.Enter the password
(5 digits)
3.Press “change”
Set Admin password
finish
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Setting record video (only works for Administrator account)
1.Confirm the TF card
is inserted
2.Press the “Detail”
icon
3.Press the “Formattable”
4.Press the “OK”, and
setting finish
NOTE: 15 minutes for each recording, wait 15 minutes for the first setting before you can watch the
video
Play record video (only works for Administrator account)
1.Press the “Record video” 2. Select a record video 3. Play the video
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２

AN1912 4G Video Intercom
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Setting alarm zone (only works for Administrator account)
1.Setting alarm zone
1.press “Click to configure”
2.AI face detection:
Click to change location(nickname)
3.Activate 24hrs alarm:
Alarm will also sound when disarmed
4.Sensor alarm plan:
Arm or disarm sensor based on your
planning
5.Delay ARM time:
Sensor arm delay time
6.Activate siren/flash function:
The siren will sound when alarm is
triggered
2.Setting storage
1.Press “Storage” 2.Press “Enable”
Login or register Dropbox
Complete activation
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Delete device (only works for Administrator account)
Note:
The device will be deleted from the App of smartphones of administrator and all residents.
And the device will be restored to all default settings.
1.press the “Delete”
icon
2. Enter “Serial NO.” (Red frame)
3.press “OK”
4. System deleted
successfully, and press
“ok”
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２
３４

AN1912 4G Video Intercom
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How to update the device (only works for Administrator account)
1.Choose door video intercom 2.Press “Detail” If there is a device firmware update, an
update window will pop up
3. Confirm update, press “OK”
4. Confirm updated version, press
“OK”
Wait for the update to complete 5. update completed, press “OK”
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2
3
4
5

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Resident APP setting
Setting PIN code (Resident)
1.Press “PIN code”
icon
2.Press “+” icon
3.Enter the password
number (5 digits)
4.Press “OK”
Set PIN code finish
Delete device (Resident)
1.press the “Delete” icon 2.Remove shared system, and
press “OK”
3.System deleted successfully,
and press “ok”
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Watch live video (monitoring mode)
NOTE: The microphone and the speaker are disabled, watching and unlocking time is 30 seconds.
1.Press the device list 2. Press the play icon
Icons description
1. Close video
2. Shrink video
3. Enlarge video
4. Countdown seconds
5. Unlock Door
6. Screenshot
7. Switch to call mode
Watch live video (Call mode)
NOTE: The microphone and the speaker are enabled.
1.Press the device list 2. Press the “call” icon
description
1. Close video
2. Shrink video
3. Enlarge video
4. Unlock Door
5. Speaker
6. Mic
7. Screenshot
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AN1912 4G Video Intercom
Aristel V1.43 20/21
Specifications:
AN1912
Video
Image Sensor
1/2.7” 2MP CMOS
Image Compression
H.265
Image Frame Rate
25fps maximum
Resolution
1080P(1920 x 1080), VGA(720 x 576)
Lens
2.8mm
Angle of View
H:90° V:80°
Day Vision
Color Image, auto switch IR-CUT
Nigh Vision
BW Image, 6 Infrared LED
Audio
Audio Input
Omnidirectional Mic
Audio Output
Built-in Speaker
Bidirectional Talk
Dual-way bidirectional talk
Audio Compression
AMR
Display
7-segment display
5 digits
Storage
SD Card Type
Micro SD Card slot (TF Card)
SD Card Capacity
Maximum 128 GB
Network
Ethernet
10/100Mbps
Mobile network
4G LTE/3G WCDMA/2G GSM
Call
Video Call
Android and iOS APP
Vo i c e Call
Mobile voice call
Door Release
Unlock door
Remotely by AP P, voice call DTMF, PIN code, Mifare card
Relay Outputs
2
Exit Button input
1
Detector input
1
Relay type
NO & NC
Relay time
3,8,15,30,60,300,600 second
Relay load
10A(AC240V/DC24V)
Operation Mode
Keypad
Mechanical Button
Reader
13.56MHz TypeA Mifrae/NFC/IC Card
Alarm
Face detection
Record 10s video clip
Notification
Alarm , Warning , Notification
Power Supply
DC 12
V
Power Consumption
10 Watts (Max.)
Environment
Operating Temperature
-10 to +50 °C (+14 to +124 °F)
Operating Humidity
10
～
80%RH
Storage Temperature
-20°C ~ 60° (-4°F ~ 140°F)
Storage Humidity
0% ~ 90%
General
Reset
Reset button
SIM Card
Micro SIM Card slot
Material
Aluminum
Waterproof
IP54
Product Dimension
276(L)*116(W)*50(H) mm
Net Weight
2.5Kg