Arlo Arlo Go User manual

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Arlo Go Quick Start Guide

3
What’s in the box
Arlo Go camera Rechargeable
battery
Mount and screws Synthetic
grease
Arlo Go
USB port cap
Arlo Go
wind bracket
Outdoor power adapter
(varies by region)

4
Your mobile network access
A Verizon SIM card comes with your Arlo Go camera. The SIM card is
installed and activated by Verizon Wireless.
Your Arlo Go camera uses the mobile network during setup and to send
recordings to your Arlo account in the cloud.
Consider the following mobile network support options:
My Verizon. Manage your account, track your usage, edit account
information, pay your bill and more at verizonwireless.com/MyVerizon or
with the My Verizon app on your mobile device.
Customer service. Call [phone]. Follow us at @VZWSupport.
Documentation. Download the User Manual from
verizonwireless.com/support/phones-and-devices/.

5
Insert your SIM card
The Arlo Go camera comes with a Verizon SIM card installed. If a SIM card
is not installed, insert a card into the SIM card slot.
1. Unlock the Arlo Go battery compartment by pressing and holding
the latch.
2. Gently pull the battery door back to open the compartment.
3. Align the gold SIM contacts.
4. Insert the SIM card into the SIM card slot.

6
Insert the battery
1. Unlock the battery compartment by pressing and holding the
latch.
2. Gently pull the battery door back to open the compartment.
3. If you plan to store video recordings on an SD card, insert the SD
card now.
4. Align the battery contacts.
5. Insert the battery.
6. Close the battery door.

7
Get the app
Download the free Arlo app to get started.
The app guides you through installation.

8
Mount your camera
1. Place the wall plate and secure it with three screws.
2. Attach the camera to the wall plate.
If you’re mounting the camera to drywall, be sure to use the
included plastic drywall anchors.

9
If you’re plugging in the camera outdoors
Pay attention to the weather and to power outlet safety considerations:
• You must use an Arlo Go outdoor
power adapter. Do not use any other
power adapter.
• Install the the wind bracket for
support between the camera and the
power adapter.
• Connect the Arlo Go outdoor power
adapter only to a weatherproof power
outlet.

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Install the wind bracket
1. Remove the USB port cap from the camera by pulling firmly on
the cap.
2. Slide the wind bracket onto the power adapter cable.
3. Apply a thin layer of synthetic grease around the cable
connector end.
4. Connect the cable connector to the USB port on your camera
and press in firmly.
Extra USB port caps
are included so that
you can use the camera
wire-free later.

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5. Press the tab on the cable
connector into the bottom of
the USB port.
6. Slide the wind bracket along the
cable until it fits tightly against the
camera and align the bracket hole
with the camera screw threads.
7. Screw the camera onto the mount.

12
Start streaming
The Arlo Go camera uses the mobile network to send recordings to the
cloud storage associated with your Arlo account.
Use the Arlo app to see your camera feed, to arm and disarm your camera,
and more.
To view useful tutorial videos, find troubleshooting tips, or get support,
visit arlo.com/support.

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Solid amber
No SIM card is inserted
or the SIM card is
damaged.
Fast blinking amber
The camera connected
to the mobile network
but it cannot connect to
the cloud.
For more information,
visitarlo.com/support,
select your region, and
search for
Arlo Go mobile coverage.
Very slow blinking
blue
The camera is powering
on.
Slow blinking blue
The camera is ready to
scan the QR code.
Fast blinking blue
The camera is
connected to the cloud.
Slow blinking amber
Mobile network
coverage is not
available.
Blinking amber and
purple
The SD card type is
invalid.
Camera LED guide
Blinking blue and
purple
The camera is
connecting to the
network and the cloud.
Blinking amber and
blue
The camera is receiving
a firmware upgrade.

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© Arlo Technologies, Inc. Arlo, Arlo logo, and Every Angle Covered are trademarks of Arlo
Technologies, Inc. App Store is a service mark of Apple Inc. Google Play and the Google Play
logo are trademarks of Google LLC. Amazon and all related logos are trademarks of Amazon.
com, Inc. or its affiliates. Any other trademarks are for reference purposes.
Compliance
For regulatory compliance information including the EU Declaration of Conformity, visit
www.arlo.com/about/regulatory/.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) this device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired
operation.
April 2019
Arlo Technologies, Inc.
2200 Faraday Ave. Suite 150
Carlsbad, CA 92008 USA
Arlo Technologies Intl. Ltd
Ground Floor, Building 3
University Technology Centre
Curraheen Road, Cork T12 EF21 Ireland