Arlo Arlo Go User manual

1
Arlo Go Quick Start Guide

32
What’s Included
Arlo Go camera
Rechargeable
battery
Power adapter
(varies by region)
Mount
Mount screws
Get the Arlo App
arlo.netgear.com
For the best experience, download the Arlo app for your smartphone by
scanning this QR code.

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Insert the SIM Card
Into Your Arlo Go Camera
The camera uses a mobile network to send pictures and videos to your
Arlo account in the cloud. Before using the Arlo Go camera, you must
install a Telstra SIM card.
Note: To obtain a SIM card, contact Telstra.
To use Arlo Go, make sure that your Telstra SIM card is active, that
there is data in your account, and that any existing SIM PIN is deactivated
or disabled.
¾To insert a SIM card:
1. Unlock the battery compartment by
pressing and holding the latch.
2. Gently pull the battery door back to
open the compartment.
3. Align the gold SIM contacts.
4. Insert the SIM card into the SIM card
slot.
SD card slot
SIM card slot
Insert the Battery
Into Your Arlo Go Camera
If power is available, you can plug your camera in and use it in powered
mode. We recommend that you insert the battery into your Arlo Go
camera even if you plan to power the camera using the power adapter.
¾To insert the battery:
1. Unlock the battery compartment by pressing and holding the
latch.
2. Gently pull the battery door back to open the compartment.

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3. If you plan to store video recordings on an
SD card, insert the SD card now.
The camera comes with an SD card slot
that supports SD cards (sold separately)
with a capacity of up to 32 GB of storage.
If you inserted an SD card and your camera
is oine, the camera recordings are stored
on the SD card.
Note: You must insert the SD card before powering
the camera on.
4. Align the battery contacts.
5. Insert the battery.
6. Close the battery door.
SD card slot
Use the Arlo app and your Arlo account to set up your Arlo Go camera. If
you already set up an Arlo account, you can add the Arlo Go camera to
your account.
During setup, your Arlo Go camera must be connected to the Telstra
mobile network.
Note: This requires that you are using a compatible device and that you
subscribe to a Telstra mobile data plan.
After you add your Arlo Go camera to your Arlo account, you can place
the Arlo Go camera anywhere in the Telstra mobile network coverage
area.
For information about optimizing mobile connectivity, scan this QR code
or visit http://tinyurl.com/jyoysqo.
Set Up Your Arlo Go Camera

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¾To create a new Arlo account:
1. Launch the Arlo app from your smartphone, tap New to Arlo?
and select Arlo Go.
If you are using a computer, visit arlo.netgear.com.
Note: If you see a message indicating that
your mobile connection is not active,
you might need to edit the APN.
For information about viewing and
editing APNs, refer to the Arlo Go
user manual.
2. Follow the onscreen instructions.
¾To add an Arlo Go camera to an existing Arlo account:
1. If you already set up an Arlo account, log in, and click or tap Add
Device.
2. Follow the onscreen instructions.

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Place Your Camera.
¾To mount the camera on a wall:
1. Place the wall plate and secure it with three screws.
If you’re mounting the camera to plasterboard, be sure to use
the included plastic wall anchors.
2. Attach the camera to the wall plate.
You can place your camera on a flat surface or mount it.

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The Arlo Go battery is partially charged when it leaves the factory.
¾To recharge the battery:
1. Connect the power adapter to the camera.
Caution: You must use an Arlo Go power adapter to charge the
battery. Do not try to power the camera or charge the battery
with any power adapter other than the one provided with the
Arlo Go camera.
2. Plug the power adapter into an electrical outlet.
The camera LED lights solid blue for two seconds when the
camera battery is fully charged.
Charge Your Arlo Go Battery
The Arlo Go camera is designed to connect to the Telstra mobile network.
Connecting to the camera through the cloud requires that you are using
a compatible device and that your Internet connection is active. Coverage
and service are not available everywhere.
During setup, the Arlo app uses the Telstra mobile network to find your
Arlo Go camera so that you can add the camera to your Arlo account.
After setup, the Arlo Go camera uses the Telstra mobile network to send
recordings to the cloud storage associated with your Arlo account.
Arlo Go Access and Cloud Storage

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Congratulations! Your Arlo Go camera is set up and ready to go.
To view useful tutorial videos, find troubleshooting tips, or get support,
visit support.arlo.com or contact your local Telstra representative.
You’re Done!
Solid amber
No SIM card is inserted
or the SIM card is
damaged.
Fast blinking amber
The camera is damaged
or not active.
For more information,
visit http://tinyurl.com/
h8csb5a or scan this
QR code:
Very slow blinking
blue
The camera is powering
on.
Slow blinking blue
The camera is ready to
scan the QR code.
Fast blinking blue
The camera is
connected to the cloud.
Slow blinking amber
Mobile network
coverage is not
available.
Blinking amber and
purple
The SD card type is
invalid.
Camera LED Guide
Blinking blue and
purple
The camera is
connecting to the
network and the cloud.
Blinking amber and
blue
The camera is receiving
a firmware upgrade.

©NETGEAR, Inc., NETGEAR, the NETGEAR Logo, and Arlo are trademarks of NETGEAR, Inc.
Compliance
Declaration of conformity - specific absorption rate (SAR). Your device is designed to
be used at least 20 cm from the body. We declare that the product detailed in this manual,
and in combination wtih our accessories, conforms with the essential requirements of the
Radio Communications Standard (Electromagnetic IC Radiation-Human Exposure) 2003 and
the Australian Communications and Media Authority Section 376 of the Telecommunications
Act 1997 when used at a distance of not less than 20 cm from the body.
For regulatory compliance information, visit http://www.netgear.com/about/regulatory/.
350 East Plumeria Drive
San Jose, CA 95134 USA
July 2017