Aruba AP-504 RW User manual

Aruba 500 Series Campus Access Points
Installation Guide
Rev01 | July 2019 1
The Aruba 500 Series campus access points (AP-504 and AP-505) are high-performance, dual-radio wireless
devices that can be deployed in either controller-based (ArubaOS) or controllerless (Aruba Instant) network
environments. These access points deliver high performance concurrent 2.4 GHz and 5 GHz 802.11ax Wi-Fi
functionality with MIMO radios (2x2 in 2.4 GHz, 2x2 in 5 GHz), while also supporting legacy 802.11a/b/g/n/ac
wireless services.
In addition to both Wi-Fi radios, these APs also incorporate a Bluetooth Low Energy (BLE) and Zigbee radio,
supporting a variety of use-cases and services, such as locationing and IoT.
A mount kit (sold separately) is needed to mount the AP. Make sure to purchase the correct mount kit for the
intended deployment of the AP.
Package Contents
Aruba 500 Series access point (with a pre-installed mount bracket)
Hardware Overview
The following sections outline the hardware components of the 500 Series access points.
Figure 1 AP-505 Front View
The AP mount bracket attaches to a variety of mount kits (sold separately).
Inform your supplier if there are any incorrect, missing, or damaged parts. If possible, retain the carton, including
the original packing materials. Use these materials to repack and return the unit to the supplier if needed.
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2Aruba 500 Series Campus Access Points | Installation Guide
Figure 2 AP-504 Front View
External Antenna Connectors
The AP-504 access points are equipped with two external antenna connectors located on the front
corners of the access point (see Figure 2). Antenna ports A0 and A1(corresponding with radio chain 0
and 1), are used for both radios and bands (RF signals are diplexed).
!
External antennas for this device must be installed by an Aruba Certified Mobility Professional (ACMP) or other
Aruba-certified technician, using manufacturer-approved antennas only.
The Equivalent Isotropically Radiated Power (EIRP) levels for all external antenna devices must not exceed the
regulatory limit set by the host country/domain.
Installers are required to record the antenna gain for this device in the system management software. A list of
approved antennas can be found at: http://www.arubanetworks.com/assets/og/OG_AP-500Series.pdf.
Les antennes externes pour cet appareil doivent être installées par un professionnel de la mobilité certifié Aruba
(ACMP) ou un autre technicien certifié Aruba, en utilisant uniquement des antennes approuvées par le fabricant.
Les niveaux équivalents de puissance à rayonnement isotrope (EIRP) pour tous les périphériques d'antenne
externe ne doivent pas dépasser la limite réglementaire définie par le pays hôte / domaine.
Les installateurs doivent enregistrer le gain d'antenne pour cet appareil dans le logiciel de gestion du système.
Une liste d'antennes approuvées peut être trouvée à http://www.arubanetworks.com/assets/og/OG_AP-
500Series.pdf.

Aruba 500 Series Campus Access Points | Installation Guide 3
Figure 3 LEDs (AP-505 shown)
LEDs
System Status
The System Status LED indicates the operating condition of the access point.
Table 1 System Status LED
Radio Status
The Radio Status LED indicates the operating mode of the access point’s radios.
Table 2 Radio Status LEDs
Color/State Meaning
Off Device Powered off
Green- solid Device ready, fully functional, no network restrictions
Green- blinking 1
1. Blinking: one second on, one second off, 2 seconds cycle.
Device booting, not ready
Green- flashing off 2
2. Flashing off: mostly on, fraction of a second off, 2 seconds cycle.
Device ready, fully functional, uplink negotiated in sub-optimal speed (<1Gbps)
Green- flashing on 3
3. Flashing on: mostly off, fraction of a second on, 2 seconds cycle.
Device in deep-sleep mode
Amber- solid Device ready, restricted power mode (IPM restrictions applied), no network
restrictions
Amber- flashing off Device ready, restricted power mode (IPM restrictions applied), uplink negotiated
in sub-optimal speed (<1Gbps)
Red System error condition - Immediate action required
Color/State Meaning
Off Device powered off, or both radios disabled
Green- solid Both radios enabled in access mode
Green- blinking One radio enabled in access mode, other disabled
Amber- solid Both radios enabled in monitor mode

4Aruba 500 Series Campus Access Points | Installation Guide
LED Display Settings
The LEDs have three operating modes that can be selected in the system management software:
Normal mode: Refer to Table 1and Table 2
Off mode: LEDs are off
Blink mode: LEDs blink green (synchronized)
Figure 4 AP-505 Rear View
Cable Guide
The cable guide on the rear of the access point is used to organize cables, as shown in Figure 5. The use of the
cable guide is optional and does not support all types of cables and plugs.
Amber- blinking One radio enabled in monitor mode, other disabled
Green/Amber-
alternating1Green: one radio in access mode
Amber: one radio in monitor mode
1. Alternating: one second each color, 2 seconds cycle.
Color/State Meaning
Kensington Lock Slot
Reset Button
DC Power Interface
USB 2.0 Interface
E0
Console Interface

Aruba 500 Series Campus Access Points | Installation Guide 5
Figure 5 Cable Guide
Bluetooth Low Energy and Zigbee Radio
500 Series access points are equipped with an integrated BLE and Zigbee radio that provide the following
capabilities:
location beacon applications
wireless console access
IOT gateway applications
Console Port
The console port is a Micro-B connector located on the back of this device. A proprietary serial adapter cable (AP-
CBL-SERU) is needed to use this interface. It is sold separately to connect the AP to a serial terminal or a laptop
for direct local management (a standard USB cable cannot be used for this interface).
Ethernet Port
The Aruba 500 Series is equipped with a 10/100/1000Base-T auto-sensing MDI/MDX Ethernet port (E0).
This E0 port supports IEEE 802.3af and 802.3at Power over Ethernet compliance, accepting power from a Power
Sourcing Equipment (PSE) such as a PoE midspan injector, or network infrastructure that support PoE.
Kensington Lock Slot
The 500 Series is equipped with a Kensington lock slot for additional physical security.
USB 2.0 Interface
The top of this access point is equipped with a USB-A port that is compatible with selected cellular modems and
other peripherals. When active, this port can supply up to 5W/1A to a connected device.
Reset Button
The reset button located on the back of the device can be used to reset the access point to factory default
settings or turn off/on the LED display.
There are two ways to reset the access point to factory default settings:
Reset the AP during normal operation
press and hold down the reset button using a small, narrow object such as a paper clip for more than 10

6Aruba 500 Series Campus Access Points | Installation Guide
seconds during normal operation.
Reset the AP while powering up
1. Press and hold down the reset button using a small, narrow object such as a paper clip while the access point
is not powered on (either via DC power or PoE).
2. Connect the power supply (DC or PoE) to the access point while the reset button is being held down.
3. Release the reset button on the access point after 15 seconds.
To turn off/on the LED display, press and release the reset button using a small, narrow object, such as a
paperclip for less than 10 seconds during normal operation of the access point.
Power
E0 port supports PoE-in (AP is a PoE-PD device), allowing the device to draw power from compliant PoE power
sources. If PoE is not available, a proprietary AP-AC-12V30B power adapter (sold separately) can be used to
power the access point. When both PoE and DC power sources are available, the DC power source takes
precedence. In that case, the access point simultaneously draws a minimal current from the PoE source. In the
event that the DC source fails, the access point switches to the PoE sources.
The Intelligent Power Monitoring (IPM) feature may also be used to manage the power consumption
preferences for this device. When enabled, the user may enable/disable power restrictions for the access point
using Aruba’s AP management software.
Table 3 lists operational restrictions when the access point is powered by different power options.
Table 3 Power Options and Operational Restrictions
The 500 Series access points support a deep-sleep mode to deliver significant power and cost savings.
Before You Begin
Refer to the sections below before beginning the installation process.
Pre-Installation Checklist
Before installing your Aruba 500 Series access point, be sure that you have the following (not included with the
AP):
A mount kit compatible with the AP and mount surface
Cat5E or better UTP cable with network access
One or more external antennas (when using the AP-504)
(Optional) a compatible 12V AC-to-DC power adapter with power cord
(Optional) a compatible PoE midspan injector with power cord
(Optional) a compatible snap-on front cover (for easy aesthetic customization)
(Optional) an AP-CBL-SERU console cable
Also make sure that (at least) one of the following network services is supported:
Power Source IPM Restrictions
DC power n/a No restrictions, all capabilities available
PoE 802.3at n/a No restrictions, all capabilities available
PoE 802.3af enabled All capabilities available (features may be disabled per IPM
configuration)
PoE 802.3af disabled USB disabled
!
FCC Statement: Improper termination of access points installed in the United States configured to non-US
model controllers will be in violation of the FCC grant of equipment authorization. Any such willful or intentional
violation may result in a requirement by the FCC for immediate termination of operation and may be subject to
forfeiture (47 CFR 1.80).

Aruba 500 Series Campus Access Points | Installation Guide 7
Aruba Discovery Protocol (ADP)
DNS server with an “A” record
DHCP Server with vendor-specific options
Identifying Specific Installation Locations
Use the access point placement map generated by Aruba RF Plan software application to determine the proper
installation location(s). Each location should be as close as possible to the center of the intended coverage area
and should be free from obstructions or obvious sources of interference. These RF absorbers/reflectors/
interference sources will impact RF propagation and should be accounted for during the planning phase and
adjusted for in RF plan.
Identifying Known RF Absorbers/Reflectors/Interference Sources
Identifying known RF absorbers, reflectors, and interference sources while in the field during the installation
phase is critical. Make sure that these sources are taken into consideration when you attach an access point to its
fixed location.
RF absorbers include:
Cement/concrete—Old concrete has high levels of water dissipation, which dries out the concrete, allowing
for potential RF propagation. New concrete has high levels of water concentration in the concrete, blocking
RF signals.
Natural Items—Fish tanks, water fountains, ponds, and trees
Brick
RF reflectors include:
Metal Objects—Metal pans between floors, rebar, fire doors, air conditioning/heating ducts, mesh windows,
blinds, chain link fences (depending on aperture size), refrigerators, racks, shelves, and filing cabinets.
Do not place an access point between two air conditioning/heating ducts. Make sure that access points are
placed below ducts to avoid RF disturbances.
RF interference sources include:
Microwave ovens and other 2.4 or 5 GHz objects (such as cordless phones)
Cordless headset such as those used in call centers or lunch rooms
Access Point Installation
the Aruba 500 Series access points are designed for ceiling or wall mounted deployments. Several optional
The Aruba 500 Series access point is designed in compliance with governmental requirements so that only
authorized network administrators can change the settings. For more information about access point
configuration, refer to the AP Software Quick Start Guide.
!
Use of this equipment adjacent to or stacked with other equipment should be avoided because it could result in
improper operation. If such use is necessary, this equipment and the other equipment should be observed to
verify that they are operating normally.
!
Portable RF communications equipment (including peripherals such as antenna cables and external antennas)
should be used no closer than 30 cm (12 inches) to any part of the access point. Otherwise, degradation of the
performance of this equipment could result.
!
RF Radiation Exposure Statement: This equipment complies with FCC RF radiation exposure limits. This
equipment should be installed and operated with a minimum distance of 13.78 inches (35cm) between the
radiator and your body for 2.4 GHz and 5 GHz operations. This transmitter must not be co-located or operating
in conjunction with any other antenna or transmitter.
Déclaration sur les limites d'exposition aux radiofréquences : cet équipement est conforme aux limites
d'exposition aux rayonnements radioélectriques spécifiées par la FCC. Il doit être installé et utilisé à une distance
minimale de 35 cm par rapport à votre corps pour les fréquences de 2,4 et 5 GHz. Cet émetteur-récepteur ne
doit pas être utilisé ou situé à proximité d'autres antennes ou émetteurs-récepteurs.

8Aruba 500 Series Campus Access Points | Installation Guide
mount kits are available to attach the Aruba 500 Series access point to a variety of surfaces. These mount kits are
available as accessories and must be ordered separately. Refer to the online ordering guide at http://
www.arubanetworks.com/assets/og/OG_AP-500Series.pdf
Software
For instructions on choosing operating modes and initial software configuration, refer to the AP Software Quick
Start Guide.
Verifying Post-Installation Connectivity
The integrated LED on the access point can be used to verify that the access point access point is receiving power
and initializing successfully (see Table 1-Table 2). Refer to the AP Software Quick Start Guide for further details
on verifying post-installation network connectivity.
Electrical and Environmental Specifications
For additional specifications on this product, please refer to the product data sheet at www.arubanetworks.com
Electrical
Ethernet:
E0 port: 10/100/1000BaseT auto-sensing MDI/MDX wired RJ45 network connectivity port
Power:
12V DC power interface, support powering through AC-to-DC power adapter (AP-AC-12V30B)
Power over Ethernet (PoE): 802.3af or 802.3at compliant source
Environmental
Operating:
!
All Aruba access points should be professionally installed by an Aruba-Certified Mobility Professional (ACMP).
The installer is responsible for ensuring that grounding is available and meets applicable national and electrical
codes. Failure to properly install this product may result in physical injury and/or damage to property.
Tous les points d'accès Aruba doivent impérativement être installés par un professionnel agréé. Ce dernier doit
s'assurer que l'appareil est mis à la terre et que le circuit de mise à la terre est conforme aux codes électriques
nationaux en vigueur. Le fait de ne pas installer correctement ce produit peut entraîner des blessures
corporelles et / ou des dommages matériels.
!
The installer is responsible for securing the access point onto the ceiling tile rail. Failure to properly install this
product may result in physical injury and/or damage to property.
!
Use of accessories, transducers and cables other than those specified or provided by the manufacturer of this
equipment could result in increased electromagnetic emissions or decreased electromagnetic immunity of this
equipment and result in improper operation.
!
Aruba access points are classified as radio transmission devices, and are subject to government regulations of
the host country. The network administrator(s) is/are responsible for ensuring that configuration and operation
of this equipment is in compliance with their country’s regulations. For a complete list of approved channels in
your country, refer to the Aruba Downloadable Regulatory Table at support.arubanetworks.com.
If a power adapter other than the Aruba-approved adapter is used in the US or Canada, it should be NRTL listed,
with an output rated 12V DC, minimum 0.75A, marked “LPS” and “Class 2,” and suitable for plugging into a
standard power receptacle in the US and Canada.

Aruba 500 Series Campus Access Points | Installation Guide 9
Temperature: 0°C to +50°C (+32°F to +122°F)
Humidity: 5% to 93% non-condensing
Storage and transport:
Temperature: -40°C to +70°C (-40°F to +158°F)
Humidity: 5% to 93% non-condensing
Regulatory Model Name
The following regulatory model numbers (RMN) apply to the 500 Series:
AP-504 RMN: APIN0504
AP-505 RMN: APIN0505
Safety and Regulatory Compliance
Federal Communication Commission
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)this
device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the manufacturer’s instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
!
The Aruba 500 Series access points are for indoor use only. The access point, AC adapter, and all connected
cables are not designed for outdoor use.
!
This device is intended for stationary use in partly temperature controlled weather-protected environments.
!
RF Radiation Exposure Statement: This equipment complies with RF radiation exposure limits. This
equipment should be installed and operated with a minimum distance of 13.78 inches (35cm) between the
radiator and your body for 2.4 GHz and 5 GHz operations. This transmitter must not be co-located or operating
in conjunction with any other antenna or transmitter.
!
Déclaration de la concernant l’exposition aux rayonnements à fréquence radioélectrique (FR): Cet
appareil est conforme aux limites d’exposition aux rayonnements FR établies. Il doit être installé et utilisé à une
distance minimale de 35 cm (13,78 pouces) entre le radiateur et votre corps, qu’il opère sur la bande 2,4 GHz
ou 5 GHz. Cet émetteur ne doit pas être installé ou utilisé à proximité immédiate d’une autre antenne ni d’un
autre transmetteur.
!
Changes or modifications to this unit not expressly approved by the party responsible for compliance could
void the user’s authority to operate this equipment.
!
Toute modification effectuée sur cet équipement sans l'autorisation expresse de la partie responsable de la
conformité est susceptible d'annuler son droit d'utilisation.

10 Aruba 500 Series Campus Access Points | Installation Guide
Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio or TV technician for help.
Industry Canada
This Class B digital apparatus meets all of the requirements of the Canadian Interference-Causing Equipment
Regulations.
In accordance with Industry Canada regulations, this radio transmitter and receiver may only be used with an
antenna, the maximum type and gain of which must be approved by Industry Canada. To reduce potential radio
interference, the type of antenna and its gain shall be chosen so that the equivalent isotropic radiated power
(EIRP) does not exceed the values necessary for effective communication.
This device complies with Industry Canada's license-exempt RSS regulations. Operation of this device is subject
to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any
interference, including interference that may cause undesired operation.
When operated in the 5.15 to 5.25 GHz frequency range, this device is restricted to indoor use to reduce the
potential for harmful interference with co-channel Mobile Satellite Systems.
Déclaration d’Industrie Canada
Conformément aux réglementations d’Industrie Canada, cet émetteur-récepteur radio doit être utilisé
uniquement avec une antenne dont le type et le gain maximal doivent être approuvés par Industrie Canada.
Pour réduire les interférences radio potentielles, le type d’antenne et son gain doivent être choisis de façon à ce
que la puissance isotrope rayonnée équivalente (PIRE) ne dépasse pas les valeurs nécessaires à une
communication efficace.
Ce périphérique est conforme aux règlements RSS exempts de licence d’Industrie Canada. L’utilisation de ce
périphérique est soumise aux deux conditions suivantes : (1) ce périphérique ne doit pas provoquer
d’interférences, et (2) ce périphérique doit accepter toute interférence, y compris les interférences susceptibles
de provoquer un dysfonctionnement.
En cas d'utilisation dans la plage de fréquences de 5,15 à 5,25 GHz, cet appareil doit uniquement être utilisé en
intérieur afin de réduire les risques d'interférence avec les systèmes satellites mobiles partageant le même
canal.
Canadian Caution
This radio transmitter model APIN0504/APIN0505 has been approved by Industry Canada to operate with the
antenna types listed in the table in the online ordering guide (link provided below) with the maximum
permissible gain indicated. Antenna types not included in this list, having a gain greater than the maximum gain
indicated for that type, are strictly prohibited for use with this device.
http://www.arubanetworks.com/assets/og/OG_AP-500Series.pdf
Le présent transmetteur radio modèle APIN0504/APIN0505 a été approuvé par Industrie Canada pour
fonctionner avec les types d'antennes indiqués dans le tableau du guide de commande en ligne (lien fourni ci-
dessous) avec le gain permissible maximum indiqué. Il est strictement défendu d'utiliser avec cet appareil les
types d'antennes non inclus dans cette liste, ayant un gain supérieur au gain maximum indiqué pour ce type.
http://www.arubanetworks.com/assets/og/OG_AP-500Series.pdf
European Union Regulatory Conformance
The Declaration of Conformity made under Radio Equipment Directive 2014/53/EU is available for
viewing at: www.hpe.com/eu/certificates. Select the document that corresponds to your device’s model number
as it is indicated on the product label
This radio transmitter model has been approved to operate with the antenna types listed in the online ordering
guide (link provided below) with the maximum permissible gain indicated. Antenna types not included in this list,
having a greater gain than the maximum gain indicated for the type, are strictly prohibited for use with this
device. Compliance is only assured if the Aruba approved accessories as listed in the ordering guide are used.
http://www.arubanetworks.com/assets/og/OG_AP-500Series.pdf
Wireless Channel Restrictions
5150-5350MHz band is limited to indoor only in the following countries; Austria (AT), Belgium (BE), Bulgaria (BG),
Croatia (HR), Cyprus (CY), Czech Republic (CZ), Denmark (DK), Estonia (EE), Finland (FI), France (FR), Germany (DE),
Greece (GR), Hungary (HU), Iceland (IS), Ireland (IE), Italy (IT), Latvia (LV), Liechtenstein (LI), Lithuania (LT),
Luxembourg (LU), Malta (MT), Netherlands (NL), Norway (NO), Poland (PL), Portugal (PT), Romania (RO), Slovakia