Askey TCG220-E27 User manual

TCG
TCG
220
-
E
27
USER MANUAL
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SAFETY INSTRUCTIONS AND REGULATORY NOTICES ........................................................... 4
Chapter 1: C nnecti ns and Setup ........................................................................................ 9
Cable M dem Overview ................................................................................................ 9
Fr nt Panel ........................................................................................................... 9
Rear Panel .......................................................................................................... 11
T p Side Panel f r WPS ........................................................................................ 12
Relati nship am ng the Devices .................................................................................. 13
What the M dem D es ......................................................................................... 13
What the M dem Needs t D Its J b ..................................................................... 13
C ntact Y ur L cal Cable C mpany ........................................................................ 14
C nnecting the Wireless V ice Gateway t a Single C mputer .......................................... 14
Attaching the Cable TV Wire t the Wireless V ice Gateway ....................................... 15
Installati n pr cedure f r c nnecting t the Ethernet interface ................................... 16
Chapter 2: WEB C nfigurati n ............................................................................................ 17
Accessing the Web C nfigurati n ................................................................................. 17
Overview Web Page Gr up .......................................................................................... 19
Overview ............................................................................................................ 19
Internet Web Page Gr up ........................................................................................... 20
Advanced ........................................................................................................... 20
P rt Mapping ...................................................................................................... 22
Parental C ntr l ................................................................................................... 23
Firewall .............................................................................................................. 24
Firewal event l g ................................................................................................. 25
DMZ H st ........................................................................................................... 26
Dynamic DNS ...................................................................................................... 27
UPnP ................................................................................................................. 28
MAC base Passthr ugh ......................................................................................... 29
Bridge M de ....................................................................................................... 30
Diagn stic .......................................................................................................... 31
eR uter Reset ..................................................................................................... 32

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Wi-Fi Web Page Gr up ............................................................................................... 33
General .............................................................................................................. 33
Schedule ............................................................................................................ 36
WPS .................................................................................................................. 37
MAC Filter ........................................................................................................... 38
Guest Netw rk .................................................................................................... 39
Wi-Fi Clients ........................................................................................................ 42
Reset ................................................................................................................. 43
Wi-Fi insight ........................................................................................................ 44
Settings Web Page Gr up ........................................................................................... 45
Language ........................................................................................................... 45
Passw rd ............................................................................................................ 46
Initial Scan ......................................................................................................... 47
C nfigurati n ...................................................................................................... 48
LAN ................................................................................................................... 49
Rem te Access .................................................................................................... 50
Status Web Page Gr up .............................................................................................. 51
Status ................................................................................................................ 51
V ice Status ........................................................................................................ 52
Upstream ........................................................................................................... 53
D wnstream ....................................................................................................... 54
Event l g ............................................................................................................ 55
Chapter 3: Additi nal Inf rmati n ....................................................................................... 56
Frequently Asked Questi ns ........................................................................................ 56
General Tr ublesh ting ............................................................................................. 57
Service Inf rmati n ................................................................................................... 58
Federal C mmunicati n C mmissi n Interference Statement ............................................ 59

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SAFETY INSTRUCTIONS AND REGULATORY NOTICES
Product Safety Notice
Bef re installing r using the pr duct, read these instructi ns carefully. Be sure t c mply
strictly precauti ns.

Expla atio of risk levels
DANGER
This indicati n is given where there is an immediate danger f death
r seri us injury if the pers n in charge r any third party mishandles
the machine r d es n t av id the danger us situati n when
perating r maintaining the machine.
WARNING
This indicati n is given where there is a p tentiality f r death r
seri us injury if the pers n in charge r any third party mishandles
the machine r d es n t av id the danger us situati n when
perating r maintaining the machine.
CAUTION
This indicati n is given where there is a danger f medium t min r
injury if the pers n in charge r any third party mishandles the
machine r d es n t av id the danger us situati n when perating
r maintaining the machine.

Expla atio of pictorial war i g i d
icatio s a d war i g labels
Pr hibited
It is used t pr hibit its c nduct in handling pr ducts.
Specific pr hibited c ntents are indicated by pictures and sentences in r
near the figure symb l.
Cauti n
It is used t call attenti n t igniti n, electric sh ck, high temperature,
etc. in the handling f pr ducts.
Specific n tes c ntent is indicated by a picture r sentence in r near the
figure symb l.
Instructi n
Used t f rce acti ns based n instructi ns in the handling f pr ducts.
Specific instructi n c ntent is indicated by a picture r sentence in r near
the figure symb l.

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
LIMITATIONS OF LIABILITY
This equipment has been designed f r d mestic use inside a building. In s me
envir nments r circumstances, the use f wireless devices may be pr hibited by
the wner f the building r resp nsible representatives f the rganizati n. If in
d ubt ab ut the p licy applying t the use f wireless devices in an rganizati n
where a specific envir nment (e.g. airp rts), y u sh uld ask f r permissi n t use
the device bef re turn it n. ASKEY assumes n liability f r n n-c mpliance with
regulati ns n the installati n site, and radi interference created vis-à-vis third
parties and due t n n-c mpliance with nati nal regulati ns f r this applicati n.
DANGER
Instructi n
D n t verl ad wall utlet r extensi n c rds as this may increase the
risk f electric sh ck r fire. If the p wer c rd is frayed, replace it with a
new ne.
Instructi n
D n t attempt t c nnect with any c mputer access ry r electr nic
pr duct with ut instructi ns fr m qualified service pers nnel. This may
result in risk f electr nic sh ck r fire.
WARNING
Instructi n
Pr per ventilati n is necessary t prevent the pr duct verheating. D n t
bl ck r c ver the sl ts and penings n the pr duct, which are intended
f r ventilati n and pr per perati n.
Unplug the
p wer plug
When the pr duct is expected t be n t in use f r a peri d f time,
unplug the p wer c rd f the pr duct t prevent it fr m the damage f
st rm r sudden increases in rating.
Unplug the
Accidental penetrati ns f small metal bjects (such as pins, paper clips,
etc.) disc nnect the equipment fr m the mains as s n as p ssible (risk
f electric sh ck) and c ntact y ur Cust mer Service t find ut h w t
pr ceed. D n t rec nnect the pr duct as a f reign bject has n t been
eliminated. Unplug the pr duct immediately if y u n tice it exudes a smell

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p wer plug
f burning r sm ke. Y u sh uld
never pen the unit y urself because
y u c uld be electr cuted.
Pr hibited
D n t place the pr duct near any s urce f heat r exp se it t direct
sunlight.
Water wet
pr hibiti n
D n t exp se the pr duct t m isture. Never spill any liquid n the
pr duct.
Instructi n
Av id c nnecting r using this pr duct during a lightning st rm.
Disturbances transmitted thr ugh the grid and / r teleph ne can cause
electric sh ck in the pr duct and pe ple.
CAUTION
Instructi n
Use nly p wer adapter supplied with the pr duct. This appliance is
designed t perate in the rated v ltage 100~240 VAC.
Instructi n
D n t place this pr duct n unstable stand r table.
Instructi n
This pr duct is designed f r stati nary use in an ffice r a r m in the
h me f r a maximum ambient temperature f 45 ° C (113 ° F).
Instructi n
T all w the disc nnecti n f the device in case f pr blems, make sure
the base f the utlet y u plug the p wer c rd is easily accessible and is
l cated as cl se as p ssible t the equipment.

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Instructi n
Leave 7cm t 10cm ar und the appliance t ensure that pr per
ventilati n gets t it.
Be sure t
c nnect the
gr und wire
The screen f the c axial cable is intended t be c nnected t earth in
the building installati n.
Disassembly
pr hibited
D n t attempt t disassemble r pen c vers f this unit by y urself. N r
sh uld y u attempt t service the pr duct by y urself, which may v id
the user’s auth rity t perate it. C ntact qualified service pers nnel
under the f ll wing c nditi ns:
1. If the p wer c rd r plug is damaged r frayed.
2. If liquid has been spilled int the pr duct.
3. If the pr duct has been exp sed t rain r water.
4. If the pr duct d es n t perate n rmally when the perating
instructi ns are f ll wed.
5. If the pr duct has been dr pped r the cabinet has been
damaged.
6. If the pr duct exhibits a distinct change in perf rmance.
7. If a cable is damaged r frayed pr vided.
8. If the unit is dr pped r damaged in any way.
9. If there is a n ticeable signs f verheating
Unplug the
p wer plug
P wer ff and unplug this pr duct fr m the wall utlet when it is n t in
use r bef re cleaning. Pay attenti n t the temperature f the p wer
adapter. The temperature might be high.
Instructi n
D n t st re the Cable M dem pr duct in excessively h t, c ld r damp
c nditi ns. Operati n Envir nmental:
‧ Operati n Temperature: 0°C ~ 45°C
‧ St rage Temperature: -20°C ~ +70°C
T clean the appliance, use a dry, clean s ft cl th with n cleaning
s lvent r abrasive pr ducts. Clean the ventilati n penings regularly.

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Instructi n
Instructi n
Under n rmal use c nditi n the user shall keep at least 20cm fr m the
Cable M dem pr duct.

CHAPTER 1: CONNECTIO
Cable Modem Overview
Fro t Pa el
The f ll wing illustrati n sh ws the fr nt panel f the
POWER
Indicates the
DS
Indicates the status f
netw rk (
d
US
Indicates the status f
the n
etw rk (
ONLINE
Displays the status f y ur cable c nnecti n.
n cable
c nnecti n is detectedand fully lit when the m dem has
established a c nnecti n with the netw rk and data can be
transferred
LAN1 / 2
In
dicates the state f Ethernet p rts
WI
-
FI
Indicates the traffic n the wireless netw rk
WPS
Indicates the status f
TEL
Indicates the status f the teleph n
LED fr m t p t b tt m.
LED
Status
CHAPTER 1: CONNECTIO
NS AND SETUP
Fig.1-1 Fr nt Panel
The f ll wing illustrati n sh ws the fr nt panel f the
TCG220-E27:
Indicates the
p wer
status.
Indicates the status f
d
ata recepti n by the cable m dem fr m the
d
wnstream traffic)
Indicates the status f
d
ata transmissi n by the cable m dem t
etw rk (
upstream traffic)
Displays the status f y ur cable c nnecti n.
The light is ff when
c nnecti n is detectedand fully lit when the m dem has
established a c nnecti n with the netw rk and data can be
transferred
dicates the state f Ethernet p rts
Indicates the traffic n the wireless netw rk
Indicates the status f
the
WPS.
Indicates the status f the teleph n
e.
Descriptio
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ata recepti n by the cable m dem fr m the
ata transmissi n by the cable m dem t
The light is ff when
c nnecti n is detectedand fully lit when the m dem has
established a c nnecti n with the netw rk and data can be

Page 10 / 59
POWER
ON
OFF
The device is n.
The device b t fail r n p wer.
DS
Flash
ON
OFF
Scanning D wnstream and trying t link.
D wnstream link OK.
D wnstream is n t linked.
US
Flash
ON
OFF
Scanning Upstream and trying t link.
Upstream link OK.
Upstream is n t linked.
ONLINE
ON
OFF
FLASH
The device is ready f r use. N w y u can link t the internet.
The device is n t link t the internet yet r n t registrati n.
The device is in registrati n pr cess.
LAN
ON
OFF
FLASH
LAN p rt is c nnected t the PC.
LAN p rt is n t c nnected t the PC.
Traffic n the LAN is w rking.
WI-FI
ON
OFF
FLASH
Wi
-
Fi is enabled.
Wi-Fi is disabled.
Wi-Fi traffic is w rking.
WPS
Flash
ON
OFF
WPS pr cess is running r c nnects fail.
WPS c nnect success.
WPS is n t running.
TEL
ON
OFF
FLASH
Ph ne is ready registrati n f r use.
Ph ne is n t able t use.
Ph ne interface is in registrati n pr cess.
Table1-1 LED behavi r