Askey TCG310 User manual

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TCG310
USER MANUAL

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SAFETY INSTRUCTIONS AND REGULATORY NOTICES.................................................................5
Chapter 1: Connections and Setup .......................................................................................................10
Cable Mode Overview .......................................................................................................................................... 10
Front Panel ...................................................................................................................... 10
Rear Panel ....................................................................................................................... 12
Botto Side Panel for TEL ................................................................................................. 13
Wall Mounting .................................................................................................................. 14
Relationship a ong the Devices ........................................................................................................................... 15
What the Mode Does ...................................................................................................... 15
What the Mode Needs to Do Its Job ................................................................................. 15
Contact Your Local Cable Co pany ..................................................................................... 16
Connecting the Wireless Voice Gateway to a Single Co puter ..................................................................... 16
Attaching the Cable TV Wire to the Wireless Voice Gateway ................................................... 17
Installation procedure for connecting to the Ethernet interface ............................................... 18
Telephone or Fax Connection ............................................................................................. 19
Chapter 2: WEB Configuration...............................................................................................................20
Accessing the Web Configuration ......................................................................................................................... 20
Overview Web Page Group .................................................................................................................................... 22
Overview ......................................................................................................................... 22
Internet Web Page Group ...................................................................................................................................... 23
Advanced ........................................................................................................................ 23
Port Mapping.................................................................................................................... 24
Parental Control ................................................................................................................ 25
Firewall ........................................................................................................................... 26
IP Filtering ....................................................................................................................... 27
DMZ Host ........................................................................................................................ 28
Dyna ic DNS ................................................................................................................... 29
DNS Cache....................................................................................................................... 30
UPnP ............................................................................................................................... 31
RIP Setup ........................................................................................................................ 32
Diagnostic ........................................................................................................................ 33
MAC base Passthrough ...................................................................................................... 34

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Wi-Fi Web Page Group ............................................................................................................................................ 35
General ........................................................................................................................... 35
WPS ................................................................................................................................ 39
MAC Filter ........................................................................................................................ 40
Reset .............................................................................................................................. 41
Settings Web Page Group ...................................................................................................................................... 42
Language ........................................................................................................................ 42
Password ......................................................................................................................... 43
Configuration ................................................................................................................... 44
LAN ................................................................................................................................ 45
Internet Ti e ................................................................................................................... 46
LED ................................................................................................................................ 47
USB Web Page Group .............................................................................................................................................. 48
USB Basic ........................................................................................................................ 48
Media Server .................................................................................................................... 49
CPUS Server ..................................................................................................................... 50
MoCA Web Page Group ........................................................................................................................................... 51
MoCA .............................................................................................................................. 51
Status Web Page Group .......................................................................................................................................... 52
Status ............................................................................................................................. 52
Voice Status ..................................................................................................................... 53
Upstrea ......................................................................................................................... 54
Downstrea .................................................................................................................... 55
Event log ......................................................................................................................... 56
Spectru Analyzer ............................................................................................................ 57
Chapter 3: Additional Infor ation ........................................................................................................58
Frequently Asked Questions .................................................................................................................................. 58
General Troubleshooting ......................................................................................................................................... 59
Service Infor ation ................................................................................................................................................. 60
Federal Co unication Co ission Interference State ent ....................................................................... 61
Industry Canada state ent: .................................................................................................................................. 63
CAUTION for UL (Check caution label on gift box) .......................................................................................... 65

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SAFETY INSTRUCTIONS AND REGULATORY NOTICES
Product Safety Notice
Before installing or using the product, read these instructions carefully. Be sure to co ply
strictly precautions.

Expla atio of risk levels
DANGER
This indication is given where there is an i ediate danger of death
or serious injury if the person in charge or any third party ishandles
the achine or does not avoid the dangerous situation when
operating or aintaining the achine.
WARNING
This indication is given where there is a potentiality for death or
serious injury if the person in charge or any third party ishandles
the achine or does not avoid the dangerous situation when
operating or aintaining the achine.
CAUTION
This indication is given where there is a danger of ediu to inor
injury if the person in charge or any third party ishandles the
achine or does not avoid the dangerous situation when operating
or aintaining the achine.

Expla atio of pictorial war i g i di
catio s a d war i g labels
Prohibited
It is used to prohibit its conduct in handling products.
Specific prohibited contents are indicated by pictures and sentences in or
near the figure sy bol.
Caution
It is used to call attention to ignition, electric shock, high te perature,
etc. in the handling of products.
Specific notes content is indicated by a picture or sentence in or near the
figure sy bol.
Instruction
Used to force actions based on instructions in the handling of products.
Specific instruction content is indicated by a picture or sentence in or near
the figure sy bol.

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
LIMITATIONS OF LIABILITY
This equip ent has been designed for do estic use inside a building. In so e
environ ents or circu stances, the use of wireless devices ay be prohibited by
the owner of the building or responsible representatives of the organization. If in
doubt about the policy applying to the use of wireless devices in an organization
where a specific environ ent (e.g. airports), you should ask for per ission to use
the device before turn it on. ASKEY assu es no liability for non-co pliance with
regulations on the installation site, and radio interference created vis-à-vis third
parties and due to non-co pliance with national regulations for this application.
DANGER
Instruction
Do not overload wall outlet or extension cords as this ay increase the
risk of electric shock or fire. If the power cord is frayed, replace it with a
new one.
Instruction
Do not atte pt to connect with any co puter accessory or electronic
product without instructions fro qualified service personnel. This ay
result in risk of electronic shock or fire.
WARNING
Instruction
Proper ventilation is necessary to prevent the product overheating. Do not
block or cover the slots and openings on the product, which are intended
for ventilation and proper operation.
Unplug the
power plug
When the product is expected to be not in use for a period of ti e,
unplug the power cord of the product to prevent it fro the da age of
stor or sudden increases in rating.
Unplug the
Accidental penetrations of s all etal objects (such as pins, paper clips,
etc.) disconnect the equip ent fro the ains as soon as possible (risk
of electric shock) and contact your Custo er Service to find out how to
proceed. Do not reconnect the product as a foreign object has not been
eli inated. Unplug the product i ediately if you notice it exudes a s ell

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power plug
of burning or s oke. You should never open the unit yourself because
you could be electrocuted.
Prohibited
Do not place the product near any source of heat or expose it to direct
sunlight.
Water wet
prohibition
Do not expose the product to oisture. Never spill any liquid on the
product.
Instruction
Avoid connecting or using this product during a lightning stor .
Disturbances trans itted through the grid and / or telephone can cause
electric shock in the product and people.
CAUTION
Instruction
Use only power adapter supplied with the product. This appliance is
designed to operate in the rated voltage 90~100 VAC.
Instruction
Do not place this product on unstable stand or table.
Instruction
This product is designed for stationary use in an office or a roo in the
ho e for a axi u a bient te perature of 40 ° C (104 ° F).
Instruction
To allow the disconnection of the device in case of proble s, ake sure
the base of the outlet you plug the power cord is easily accessible and is
located as close as possible to the equip ent.

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Instruction
Leave 7c to 10c around the appliance to ensure that proper
ventilation gets to it.
Be sure to
connect the
ground wire
The screen of the coaxial cable is intended to be connected to earth in
the building installation.
Disasse bly
prohibited
Do not atte pt to disasse ble or open covers of this unit by yourself. Nor
should you atte pt to service the product by yourself, which ay void
the user’s authority to operate it. Contact qualified service personnel
under the following conditions:
1. If the power cord or plug is da aged or frayed.
2. If liquid has been spilled into the product.
3. If the product has been exposed to rain or water.
4. If the product does not operate nor ally when the operating
instructions are followed.
5. If the product has been dropped or the cabinet has been
da aged.
6. If the product exhibits a distinct change in perfor ance.
7. If a cable is da aged or frayed provided.
8. If the unit is dropped or da aged in any way.
9. If there is a noticeable signs of overheating
Unplug the
power plug
Power off and unplug this product fro the wall outlet when it is not in
use or before cleaning. Pay attention to the te perature of the power
adapter. The te perature ight be high.
Instruction
Do not store the Cable Mode product in excessively hot, cold or da p
conditions. Operation Environ ental:
‧ Operation Te perature: 5°C ~ 40°C
‧ Storage Te perature: -20°C ~ +70°C
To clean the appliance, use a dry, clean soft cloth with no cleaning
solvent or abrasive products. Clean the ventilation openings regularly.

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Instruction
Instruction
Under nor al use condition the user shall keep at least 20c fro the
Cable Mode product.

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CHAPTER 1: CONNECTIONS AND SETUP
Cable Modem Overview
Fro t Pa el
Fig. 1-1 Front Panel
POWER
Indicates the
power
status.
ONLINE
Displays the status of your cable connection.
The light is off when no cable
connection is detected and fully lit when the ode has established a
connection with the network and data can be transferred.
ETHERNET
In
dicates the state of Ethernet ports
.
Wi
-
Fi
Indicates the traffic on the wireless network
.
TEL
1 / 2 Indicates the status of the telephone ports.
MoCA
Indicates the status of the
MoCA
functionality
.