Asko Professional WMC64P User manual

Dear Customer,
Thank you for choosing this quality product from ASKO.
We hope it will meet your expectations and fulfil your needs
for many years to come. Scandinavian design combines clean
lines, everyday functionality and high quality. These are key
characteristics of all our products and the reason they are
greatly appreciated throughout the world.
To get the most from your new machine, we recommend that
you read the operating instructions before using the machine.
The operating instructions also include information on how
you can help protect the environment.
Operating Instructions
Washing Machine
ASKO Professional WMC64P

3
Before using your machine for
the first time
3Transport protection
3Packing material
3Washer door
3Language selection
3Checking water hardness
4Safety instructions
4General
4Installation
4Overflow guard function
4Transport/Winter storage
4Recycling
5Child safety
5Keep an eye on children!
5Child safety catch
6
Description of the washing
machine
6Detergent compartment
7Advice and tips before washing
7Sorting your laundry
7Clothing
7Laundry labels
7Coloured cotton
7Unbleached linen
7Wool
7Rayon fibres and synthetic fibres
7Detergents
9Washing
9Sort your laundry.
9Turn on the main power switch
9
Open the washer door and load
the washing
9
Add detergent and fabric softener,
as required
10Select the program
13
Close the washer door and press
the Start/Stop button
13Once the program has finished
14Settings
14
You can change the following
settings:
14Door opening
14Language
14Temperature
14Child-safe
15Care and cleaning
15
Cleaning the trap and the drainage
pump
15
Cleaning the detergent
compartment
15
Cleaning the outside of the
machine
16
Cleaning the inside of the machine
to avoid unpleasant smells
17Rinse holes under the agitator
17If you have hard water
18Troubleshooting
18The washer door will not open
18The machine will not start
19Error messages
20Technical information
20Technical data
20Information for test institute
22Transport protection
23Installation
23Positioning the washing machine
23Adjusting the feet
23Connection to water supply
23Drainage connection
24Electrical installation
25Service
25
Before contacting the service
division
28Quick guide
2
Contents

Transport protection
Remove any transport protection devices before
installing the machine. See the "Transport
protection" chapter.
Packing material
Sort waste materials in accordance with local
guidelines.
Washer door
•The washer door will not open until the
machine is connected to the electricity supply.
•To open the door manually, see "The washer
door will not open" in the "Troubleshooting"
chapter.
•The machine cannot be started when the door
is open.
•To open the washer door while a program is
running, see "Close the door and press the
Start/Stop button" in the "Washing" chapter.
Language selection
You will be prompted to select the display
language when you have connected your machine
and start it for the first time. Do as follows:
Turn the program selector to choose from: US
English, English, Svenska, Dansk, Norsk, Suomi,
Français, Deutsch, Italiano, Espanol, Русский,
Nederlands.
Press the Door opening button or Start/Stop to
save and to move on to the clock and time display
settings.
Checking water hardness
The quantity of detergent needed depends,
amongst other things, on how hard the water is.
See the detergent pack for details. Phone your
local water company to check the water hardness
in your area.
NOTE!
Each machine is tested before leaving the
factory. A small amount of water may remain in
the drain pump, though this does not affect
quality or damage the machine.
See Quick guide on the last page
3
Before using your machine for the first time

General
•Read the operating instructions and keep them
in a safe place.
•Installation should be carried out by qualified
ASKO technicians.
•The machine should only be used for washing
items as described in these instructions. It is
not intended for dry cleaning.
•Use only detergent intended for machine
washing!
•Remove any transport protection devices
before using the machine. See the "Transport
protection" chapter.
•Repairs and maintenance must be carried out
by a qualified professional.
•Damaged mains cables must only be replaced
by a qualified electrician.
•The machine is not designed to be used by
persons (even children) that are physically or
mentally handicapped or lack experience and
knowledge. Such persons must receive
instruction in how to use the machine or be
supervised by a person responsible for their
safety.
•Children must be watched to ensure they do
not play with the machine.
•In the enclosed plastic bag you will find a tool
for opening the washer door in emergencies.
Installation
See the "Installation" chapter.
Overflow guard function
If the machine’s water level rises above the normal
level, the overflow guard function begins to pump
water out and shuts off the water intake. If the
water level has not dropped within 60 seconds,
the program is terminated.
Transport/Winter storage
If the machine is to be transported or stored in
unheated premises where the temperature can
fall below freezing, do as follows:
•Empty the filter and the drainage pump. See
the "Care and cleaning" chapter.
•Shut off the water to the washing machine,
loosen the supply hose to the intake valve and
let the water run out from the valve and hose.
•After emptying the pump, a small amount of
water may remain in the machine. This does
not affect quality or damage the machine.
Recycling
This machine is manufactured and labelled for
recycling. In order to prevent injuries, the machine
must be made unusable once the decision has
been taken to dispose of it. Contact your local
authority for information about where and how
your machine can be recycled correctly.
4
Safety instructions

Keep an eye on children!
•Always close the door and start the programme
immediately once you have added detergent.
•The appliance is not intended for use by young
children or infirm persons without supervision.
•Young children should be supervised to ensure
that they do not play with the appliance.
•Store detergent and fabric softener out of the
reach of children!
CAUTION!
If this appliance is supplied from a cord
extensions set or electrical portable outlet
device, the cord extension ser or electrical
portable outlet device must be positioned so that
it is not subject to splashing or ingress of
moisture.
Child safety catch
Do as follows to open the settings menu:
1. Turn off the machine using the main power
switch.
2. Press and hold the Door opening button and
then press the main power switch. Then press
the Door opening button 5 times within 10
seconds.
3. Select the setting you want to change by
turning the program selector.
4. Press the Door opening button once.
5. Change and save the setting as described
below.
6. Press Start/Stop to return to the program
menu.
You can activate the Child-safe start option to
prevent children from starting the machine.
1. Turn the program selector and select
"Child-safe On" or "Child-safe Off".
2. Press the Door opening button once to save
the setting.
You can temporarily deactivate Child-safe start
by pressing Start/Stop and the Door open button
at the same time. Child-safe start will be
deactivated for 3 minutes.
5
Child safety

1 2 3 4
5,6 7
1. Main power switch
2. Detergent compartment
3. Program panel
4. Serial number plate (on inside of washer door)
5. Drainage pump cover
6. Drainage pump (behind cover)
7. Washer door
Detergent compartment
1. Pre-wash
2. Main wash
3. Fabric softener
1 2 3
6
Description of the washing machine

Here are some tips that may help you before
washing.
Sorting your laundry
Sort items according to:
•how soiled they are
•colour
•material
Clothing
1. Do up zips and close Velcro straps so that they
don’t harm fabrics.
2. New coloured items may contain excess dye
and should therefore be washed separately
the first few times.
3. Turn delicate items inside out. This reduces
the risk of burling and fading.
4. Empty pockets and wash them inside out if
possible.
Laundry labels
Look at the item's laundry label. The table below
shows suitable wash programs for different
materials and wash loads. Using modern washing
machines and detergents, for example compact
detergents, you can usually wash at lower
temperatures. It is a good idea to use trial and
error to find out what produces the best results.
Coloured cotton
Coloured cotton items with the washing instruction
60 °C should be washed at 60 °C for the first time
in order to remove any excess dye. If you do not
do so, there is a risk that the colour will run. Use
detergent without bleach in order to preserve the
colour of the fabric.
Unbleached linen
Unbleached linen fabrics should be washed at 60
°C, using detergent containing no bleach or optical
whiteners. Heavily-soiled linen can occasionally
be washed at higher temperatures, but not too
often because the heat can destroy the linen’s
shine and strength.
Wool
These fabrics are labelled either machine wash
or hand wash. The Wool/hand wash, 30 °C
program is at least as gentle as washing by hand.
Rayon fibres and synthetic fibres
Materials made of rayon fibres, such as viscose,
and some synthetic fibres are very delicate and
require much space so as not to crease. Only half
fill the drum when washing and choose a spin
speed of 800 rpm or lower.
NOTE!
Viscose and acetates are fragile when wet.
Detergents
Eco-labelled detergents are less harmful to the
environment.
Detergent overdosing does not give better
washing results; it merely causes a greater impact
on the environment; can also hinder the wash
performance.
Try to use less detergent, and increase only if you
are not satisfied with the results.
7
Advice and tips before washing

NOTE!
Due to environmental concerns, we discourage
the use of strong chemicals.
When using agents for bleaching or stain
removal, there is a risk of rust (corrosion) and
discolouration of the machine.
8
Advice and tips before washing

1Sort your laundry.
See the "Advice and Tips before washing"
section.
Place underwired bras in a laundry net.
Empty pockets. Coins, nails and the like can
cause damage to the machine and fabrics. See
the "Advice and Tips" section before washing.
2Turn on the main power switch
3Open the washer door and load
the washing
If the washer door is closed, press the Door
opening button (key symbol). The door opens
once all water has drained from the machine.
Load the washing. The wash program chart shows
how much washing can be washed with each
program.
4Add detergent and fabric
softener, as required
The detergent packaging will have
recommendations for how much detergent you
should use. The machine holds 7 kg of washing.
If you only have a small amount of laundry in the
machine, you can reduce the amount of detergent
used.
Powder detergent
Pour the powder into the compartment for the
main wash, and pre-wash as well if desired.
Liquid detergent
When using liquid detergent, follow the detergent
manufacturer’s recommendations. We
recommend always using a wash ball with very
thick liquid detergent.
Wash ball or net
If you use a wash ball or net, place it directly in
the drum and select a program without pre-wash.
NOTE!
Detergent overdosing does not give better
washing results; it merely causes a greater
impact on the environment; can also hinder the
wash performance.
Try using less detergent, and increase only if
you are not satisfied with the results.
Fabric softener
Pour the fabric softener into the compartment with
the symbol. Follow the recommendations on
the fabric softener packaging.
NOTE!
Do not fill above the compartment’s maximum
fill level. Otherwise fabric softener will run in too
early, and will impair washing results.
9
Washing

5Select the program
Start/Stop
Spin
Program name
Door opening
Time remaining
Temperature
The display shows the program name, the water
temperature and the spin speed.
The washing machine has a number of
preselected programs when delivered from the
factory. The preselected programs can be
replaced. Contact the service division for
information on which programs are available and
how to alter the preselected programs.
Normal Wash, 60 °C
Program for normal to heavily soiled laundry,
whites and colours. Follow the washing
instructions for each garment. 60 °C is a good
temperature for garments worn next to the skin.
This program has five rinses.
Normal wash, 40 °C
Program for normal to heavily soiled laundry,
whites and colours. Follow the washing
instructions for each garment. This program has
five rinses.
Heavy wash, 90 °C
Program for heavily soiled laundry, with dirt that
needs to be fully dissolved before the main wash.
A pre-wash is used to do this.
Heavy wash, 60 °C
Program for heavily soiled laundry, with dirt that
needs to be fully dissolved before the main wash.
A pre-wash is used to do this.
White, 90 °C
Program for normal to heavily soiled laundry.
Follow the washing instructions for each garment.
90 °C is a good temperature for white and
light-coloured cotton, such as bed linen.
White/Colour, 60 °C
Program for normal soiled laundry, whites and
colours. Follow the washing instructions for each
garment. 60 °C is a good temperature for
garments worn next to the skin.
White/Colour, 40 °C
Program for normal soiled laundry, whites and
colours. Follow the washing instructions for each
garment.
Super quick wash, 60 °C
Fast program for laundry that just needs
freshening up. Follow the washing instructions for
each garment. Garments worn next to the skin
ought to be washed at 60 °C.
Super quick wash, 40 °C
Fast program for laundry that just needs
freshening up. Follow the washing instructions for
each garment.
Synthetics, 40 °C
Program for synthetics, delicate blended materials
and permanent press cotton. Suitable for shirts
and blouses. Follow the washing instructions for
each garment. Many synthetics will come clean
at 40 °C.
10
Washing

Wool/hand wash, 30 °C
A gentle laundry program for wool, silk and
garments that should be washed by hand. This
program has a short spin.
Rinse
This program performs one cold rinse cycle +
spin. Suitable for laundry that just needs to be
dampened.
MOP wash, 90 °C
Program suitable for different types of mop. The
program has two rinses using much water.
MOP wash, 60 °C
Program suitable for different types of mop. The
program has two rinses using much water.
Micro fibre wash, 60 °C
Program for laundry made of microfibres, such as
microfibre cloths. The program has three rinses
with much water in the first rinse.
Micro fibre wash, 40 °C
Program for laundry made of microfibres, such as
microfibre cloths. The program has three rinses
with much water in the first rinse.
Disinfection, 40 °C
Program where the temperature reached during
the main wash is maintained for 20 minutes.
Disinfection at this temperature requires special
detergent.
Disinfection, 60 °C
Program where the temperature reached during
the main wash is maintained for 20 minutes.
Disinfection at this temperature requires special
detergent.
Disinfection, 90 °C
Program where the temperature reached during
the main wash is maintained for 10 minutes. This
temperature is sufficient for disinfection without
special detergent.
Program A
No information available
Program B
No information available
Program C
No information available
11
Washing

Program chart
Program time
(approx. hrs and
min.)
Energy consump-
tion
(approx. kWh)
Water consump-
tion
(approx. liter)
Max. load
( kg)
Spin Speed
rpm
Number
of RinsesTemp. °C
Pre-
washProgram
3:051,207771400560Normal Wash, 60 °C
2:550,707771400540Normal wash, 40 °C
1:352,38071400390XHeavy wash, 90 °C
1:151,17071400360XHeavy wash, 60 °C
0:601,37071400390White, 90 °C
0:500,36571400360White/Colour, 60 °C
0:500,36571400340White/Colour, 40 °C
0:300,6453,5800360Super quick wash, 60 °C
0:250,3403,5800340Super quick wash, 40 °C
0:250,3453,5800340Synthetics, 40 °C
0:300,3602,3800330Wool/hand wash, 30 °C
0:150,1203,514001Rinse
1:001,25571400290XMOP wash, 90 °C
0:400,35071400290XMOP wash, 60 °C
0:500,35571400360Micro fibre wash, 60 °C
0:500,35571400340Micro fibre wash, 40 °C
1:150,77571400340XDisinfection, 40 °C
1:251,57571400360XDisinfection, 60 °C
1:452,68571400390XDisinfection, 90 °C
Program A
Program B
Program C
Consumption data may vary from the given values depending on variations in water pressure, water hardness, water inlet temperature,
room temperature, fluctuations in the electricity, type and volume of the laundry and any extra options.
12
Washing

6Close the washer door and
press the Start/Stop button
Time remaining
'Program started' is shown on the display.
To add or remove washing after the
program starts
If you want to add or remove items after the
program has started, you can stop the program
by pressing and holding the Door opening button
(key symbol) for three seconds. When you restart
the machine, add any extra detergent needed and
close the washer door. The machine continues
automatically from the point where the program
was interrupted.
Stopping or changing a program
You can stop a program by pressing the
Start/Stop button for three seconds. "Stop"
appears in the display. To restart the machine,
select a new program, add any extra detergent
needed and press the Start/Stop button.
NOTE!
Do not open the detergent compartment while
the machine is running.
7Once the program has finished
Once a program has finished, "Done"
appears on the display.
The washer door opens automatically once the
program has finished. If you want to deactivate
the automatic door opening function, see the
"Selecting settings" section.
•Remove the load.
•Turn off the main power switch, this will save
energy.
If you have small children or pets at home, close
the washer door once you have removed the
laundry.
Backlighting
Two minutes after the wash program finishes the
display backlighting enters energy saving mode.
13
Washing

You can change the following settings:
•Language
•Child-safe
•Door opening
•Temperature °C/°F
Do as follows to open the settings menu:
1. Turn off the machine using the main power switch.
2. Press and hold the Door opening button and then press the main power switch. Then press the Door
opening button 5 times within 10 seconds.
3. Select the setting you want to change by turning the program selector.
4. Press the Door opening button once.
5. Change and save the setting as described below.
6. Press Start/Stop to return to the program menu.
Door opening
If you do not want the washer door to open automatically when the program is finished you can deactivate
this function.
1. Turn the program selector, choose "Door opening On" or "Door opening Off".
2. Press the Door opening button once to save the setting.
Language
1. Turn the program selector to choose from: US English, English, Svenska, Dansk, Norsk, Suomi,
Français, Deutsch, Italiano, Espanol, Русский, Nederlands.
2. Press the Door opening button once to save the setting.
Temperature
1. Turn the program selector to choose between: °C and °F.
2. Press the Door opening button once to save the setting.
Child-safe
You can activate the Child-safe start option to prevent children from starting the machine.
1. Turn the program selector and select "Child-safe On" or "Child-safe Off".
2. Press the Door opening button once to save the setting.
You can temporarily deactivate Child-safe start by pressing Start/Stop and the Door open button at the
same time. Child-safe start will be deactivated for 3 minutes.
14
Settings

Cleaning the trap and the drainage
pump
The washing machine has a trap where smaller
objects such as coins and hairpins can collect.
To clean the trap and the drainage pump, do as
follows:
1. Make sure the machine is empty of water and
switched off at the mains.
2. Open the door.
3. Unhook the drainage hose from the connector
inside the door and drain the water into a
suitable container, such as a shallow bowl.
4. Turn the cover anti-clockwise to open the
pump. Remove the cover.
5. Remove any items and so forth from the pump
housing and the cover. Also check that the
pump blades right at the back rotate.
6. Screw on the cover, replace the drainage hose
on the hatch pin and close the hatch.
Cleaning the detergent
compartment
NOTE!
Do not run the detergent compartment through
a dishwasher!
Pull the detergent compartment out as far as it
will go.
Lift the detergent compartment as you pull it out
to remove it from the machine.
Rinse the compartment and scrub it clean. The
fabric softener compartment cover can be
removed.
Cleaning the outside of the machine
Clean the outside of the machine and the program
panel with a mild cleaner. Do not use any
solvents, as these can damage the machine.
NOTE!
Do not hose down the machine with water!
15
Care and cleaning

Cleaning the inside of the machine
to avoid unpleasant smells
Modern detergents often allow clothes to be
washed at low temperatures. This means that
small deposits can build up in the machine. These,
in turn, may lead to unpleasant smells developing;
especially if constantly using cold wash.
To avoid this, we recommend running a 95 °C
wash program once a month. When you do this,
use a small quantity of detergent. It is not
necessary to put any washing in the machine.
16
Care and cleaning

Rinse holes under the agitator
If you suspect that objects such as nails or paper
clips may have fallen into the wash drum, you
should check the space under the agitator. Such
objects can rust and cause spots on clothing.
Nails and other sharp objects can cause holes in
fabrics.
Do as follows:
1. Insert a screwdriver or the like into the hole on
the agitator as illustrated and carefully pry to
the left.
2. Use your other hand to grasp the agitator and
pull it towards you.
3. Lift the agitator.
4. Remove any objects.
5. Place the agitator in the mounting hole with the
F-mark towards you. Ensure that all the agitator
fasteners are in their holes in the drum. Push
it in until it catches.
If you have hard water
If you live in an area with hard water (high
limescale content), a greyish-white coating may
form on the wash drum. To remove this coating,
pour approximately 20 gram of citric acid into the
wash drum and run any 95 °C program. Repeat
if necessary.
17
Care and cleaning

The washer door will not open
1. Check that the main power switch is on.
2. Is there power? Check your home’s fuses
(circuit breakers). The washer door cannot be
opened with the Door opening button (with the
key symbol) if power is off.
If nothing else works, the washer door
can be opened as follows:
WARNING!
The door may only be opened manually if the
electric power is cut and the machine has
been drained of water.
AFirst empty the water from the washing
machine. Press and hold the Door opening
button for three seconds to pump out the
water. If this does not work the machine
must be drained manually. See "Cleaning
the trap and the drainage pump" in the
"Care and cleaning" chapter.
BEnsure that the main power switch is turned
off and that the plug has been removed from
the wall socket.
CTake the emergency door opening tool and
place it in the gap on the right side of the
washer door lock. This tool is found in the
enclosed plastic bag.
DPush the tool upwards to open the washer
door.
If in the future the washer door does not open
when the wash program has finished, call the
service division.
The machine will not start
1. Is the washer door properly closed? Push it
firmly.
2. Is there power? Check the fuses and residual
current devices (circuit breakers) in the
building.
18
Troubleshooting

Error messages
If an error occurs during the program a message
is shown on the display. To exit the message after
taking measures, turn the machine off and then
back on.
The error messages that may be shown in the
display are:
Close the door
Close the washer door and the program will start.
Over flow fault
1. Shut off the water tap.
2. See "Water outlet fault".
Water outlet fault
Check:
•that no objects are stuck in the drainage hose
outlet.
•that the drainage pump is not blocked by
foreign objects. Clean the pump. See the "Care
and cleaning" chapter.
•that there are no kinks in the drainage hose.
Press the Door opening button (key symbol) to
empty the machine of water before opening the
washer door. If this does not resolve the problem,
call the service division.
Water inlet fault
Check:
•that the tap on the water pipe is open.
•that the filter in the machine’s water inlet is not
blocked.
Action:
1. Shut off the water tap.
2. Unscrew the hose.
3. Clean the filter in the inlet valve on the
machine.
4. Screw the hose back on.
5. Turn on the tap and check for leaks.
6. Run the program again to check if the fault is
fixed.
7. If this does not resolve the problem, call the
service division.
Security fault
Call the service division!
Wash motor fault
Call the service division!
Unbalance
The machine stops the spin cycle if there is too
much imbalance. The washing machine restarts
the spin cycle and hopefully the washing is better
distributed in the drum. This procedure can be
repeated up to 10 times. If the machine still fails
to find a good balance, the program jumps to the
next step.
The error message requires no action.
19
Troubleshooting

Technical data
850 mmHeight:
595 mmWidth:
585 mmDepth:
73 kgWeight:
60 lCylinder volume:
7 kgMax. washing capacity:
400-1400Spin speed (rpm):
See type plate.Rated power:
See type plate.Heater output:
0,1-1 MPa
1-10 kp/cm2
10-100 N/cm2
Water pressure:
Stainless steelWash drum and liquid compartment material:
Powder-coated and hot-galvanized sheet steel or
stainless steel.
Outer casing material:
1,5 m pex pipeWater connection:
1,7 m polypropylene hoseDrain:
Information for test institute
Energy declaration
AS/NZS 2040.1:1998Australian standard:
Normal, 40 °C, 7 kg cottonWashing program:
Cold water 20 °CConnection:
IEC-60704-2-4Test method for noise measurement:
< 0,3 WPower requirement when machine turned off
< 6,0 WPower requirement for Delayed Start
< 3,0 WPower requirement when program finished
Detergent, PBIS and Anti-Sudsing Agent (10ml) must be added via the detergent compartment.
20
Technical information