Asko W6461 User manual

Page 1

USE AND CARE GUIDE

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SAVE THESE INSTRUCTIONS FOR FUTURE REFERENCE

CONTENTS

IMPORTANT SAFETY INSTRUCTIONS 2

CHILD SAFETY FEATURES 2

ASKO WASHER FEATURES 3

INSTALLATION INSTRUCTIONS 4

PREPARING THE LAUNDRY 6

THE DETERGENT DRAWER 8

DETERGENTS 8

FABRIC SOFTENERS 9

FABRIC DYEING 9

RECOMMENDED WASH TEMPERATURES 9

W6021 OPERATING INSTRUCTIONS 10

W6461 OPERATING INSTRUCTIONS 12

CARE AND MAINTENANCE INSTRUCTIONS 15

COMMON LAUNDRY PROBLEMS 16

TROUBLESHOOTING 17

ASKO PRODUCT WARRANTY 19

INDEX 22

WASHER

Page 2

To reduce the risk of fire, electric shock, or injury to

persons when using your appliance, follow basic

precautions, including the following:

♦Read all instructions before using the appliance.

♦Do not run appliance while you are out of the home.

♦Do not wash or dry articles that have been previously

cleaned in, washed in, soaked in, or spotted with

gasoline, dry-cleaning solvents, cooking oils, or other

flammable or explosive substances because they

give off vapors that could ignite or explode.

♦Do not allow children to play on or in the appliance.

Close supervision of children is necessary when the

appliance is used near children.

♦Before the appliance is removed from service or discarded,

remove the door to the washing compartment.

♦Do not reach into the appliance if the drum is moving.

♦Do not install or store this appliance where it will be

exposed to the weather.

♦Do not tamper with controls.

♦Do not repair or replace any part of the appliance or

attempt any servicing unless specifically

recommended in the user-repair instructions or in

published user-repair instructions that you

understand and have the skills to carry out.

♦Do not add gasoline, dry-cleaning solvents, or other

flammable or explosive substances to the wash

water. These substances give off vapors that could

ignite or explode.

♦Under certain conditions, hydrogen gas may be

produced in a hot water system that has not been

used for 2 weeks or more. HYDROGEN GAS IS

EXPLOSIVE. If the hot water system has not been

used for such a period, before using a washing

machine or combination washer-dryer, turn on all

water faucets and let the water flow from each for

several minutes. This will release any accumulated

CHILD-SAFE DETERGENT DRAWER

ASKO washers have a child-safety catch on the detergent

drawer that can be engaged to prevent a child from

opening the drawer and possibly coming into contact with

the detergent or fabric softener. Refer to page 8 for

instructions on how to engage the child-safety catch.

CHILD-SAFE TEMPERATURE KNOB

Model W6021 has a child-safety catch that can be engaged

to prevent children from tampering with the temperature

knob. The catch is located below the temperature knob

behind the edge of the control panel. To engage it, insert a

flathead screwdriver in the slot on the catch. Press upwards

as you turn the catch clockwise. When you release the catch

it should protrude slightly below the control panel.

Once the catch is engaged, you must hold it up as you

turn the temperature knob to the desired setting.

CHILD-SAFE START

You can program Model W6461 not to start unless the

Start button is held down for three seconds. This is to

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CHILD SAFETY FEATURESTURES

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hydrogen gas. As the gas is flammable, do not

smoke or use an open flame during this time.

WARNING!

This appliance must be properly grounded.

GROUNDING INSTRUCTIONS

A) Grounding instructions for a grounded, cord-

connected appliance

In the event of malfunction or breakdown, grounding

will reduce the risk of electric shock by providing a path

of least resistance for electric current. This appliance is

equipped with a cord having an equipment-grounding

conductor and a grounding plug. The plug must be

plugged into an appropriate outlet that is properly

installed and grounded in accordance with all local codes

and ordinances.

WARNING!

Improper connection of the equipment-grounding

conductor can result in a risk of electric shock.

Check with a qualified electrician or service

representative or personnel if you are in doubt as

to whether the appliance is properly grounded.

Do not modify the plug provided with the appliance. If it

will not fit the outlet, have a proper outlet installed by a

qualified electrician.

B) Grounding instructions for a permanently

connected appliance:

This appliance must be connected to a grounded metal,

permanent wiring system, or an equipment-grounding

terminal or lead on the appliance.

NOTE: This manual does not cover every possible

condition and situation that may occur. Use

common sense and caution when installing,

operating, and maintaining any appliance.

prevent children from inadvertently starting the machine.

Refer to the operating instructions for these models to

program this safety feature.

MORE CHILD-SAFETY TIPS

♦Laundry detergents are corrosive, so always keep

them out of reach of children.

♦Should a child swallow detergent, give plenty to drink

immediately, i.e., one or two glasses of milk or water.

Do not try to induce vomiting. Seek medical advice

immediately: 1-800-POISON1

♦Always close the door and start the appliance as

soon as you put in the detergent.

♦Always turn the power off to the machine when it is

not in use.

♦Always keep small children away from the machine

when it is open. There may be some detergent

residue left inside the machine.

♦If laundry detergent gets in someone’s eyes, rinse

them with plenty of water for at least 15 minutes.

Page 3

Your new energy-efficient ASKO washer is designed to

give you maximum cleaning performance using less

water, energy and detergent. To make the most of the

washer’s functions and features, we recommend that

you read this manual carefully before using your machine

for the first time. For operating instructions, refer to

pages 10 through 20.

Below is an illustration of the external parts and features

of your ASKO washer.

SENSOR LEVEL CONTROL (SLC)

ASKO washers do not need high, medium, or low water

level settings to compensate for different sized loads.

ASKO units have a consumption sensor—Sensor Level

Control—that ensures the correct amount of water is

pumped into the machine for any size load. It even

compensates for fabric saturation, letting in more water

if needed. This eliminates worry about selecting the right

water level setting for each laundry load.

TEMPERATURE CONTROL

Because wash water temperature is a major factor in

getting laundry clean, ASKO washers have built-in heating

elements and a sensor that keeps the temperature to

within +/-1° F of the selected program temperature.

ASKO washers are programmed not to advance in a

cycle until the selected water temperature is reached,

so the length of the cycles may vary, depending upon

the household cold water temperature, the amount of

laundry in the washer, and the wash temperature setting.

ASKASK

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ASHER FEATURESTURES

TURESTURES

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ENZYME STEP

To successfully remove all dirt and stains from fabric,

the enzymes in your detergent need to work at a

temperature between 105° and 140° F for a longer time

period. This longer wash cycle gives the enzymes in the

detergent ample time to remove stains, eliminating the

need for stain sprays and spot removers.

MORE RINSE CYCLES

Most washers have only two or three rinse cycles; some

have an option to add a fourth. ASKO washers have

five rinses and a Super Rinse option that adds two more.

ASKO washers get the soil and detergent out of your

laundry that most other washers leave in. That’s why

your whites will remain white and your colored fabrics

will remain bright.

SUPER RINSE OPTION

This option is designed for people with sensitive skin or

who are allergic to detergents. It can also be used for

large, heavily soiled loads.

SPIN OPTIONS

ASKO washers have faster spin speeds than most other

washers, which may decrease the time it takes to dry

your laundry. The spin speeds range from 400 rpm to

1600 rpm, depending on the model. You can also turn

the spin cycle off.

Detergent and Fabric

Softener Dispenser

Control

Panel

Glass

Door

Power

Button

Outer Door

(W6461)

Type Plate

(with Type

and Serial

Number)

Page 4

Height 33-1/2”–34-1/2 (850–876 mm)

Width 23-7/16” (595 mm)

Depth W6021/W6461: 24-7/16” (620 mm)

Weight 167 lbs. (73 kg)

Rated load See data plate

Supply voltage Single-phase 230 V, 60 Hz

Heating element 2000 W

Fuse 15 A (2 internal fuses)

ACCESSORIESACCESSORIES

ACCESSORIES

INSTINST

INSTALLAALLA

ALLAALLA

ALLATION INSTRTION INSTR

TION INSTRTION INSTR

TION INSTRUCTIONSUCTIONS

UCTIONSUCTIONS

UCTIONS

Read these instructions carefully and completely before

you install the machine. The installation should be

carried out by a qualified person who is familiar with all

local codes and ordinances for electrical and plumbing

connections.

IMPORTANT NOTE:

Cosmetic damage must be reported to your dealer

within five days from the date of purchase. After

unpacking the washer, thoroughly check the unit for

cosmetic damage.

SPECIFICATIONS Drum and Barrel Stainless steel

Outer casing Stove-enamelled hot-dipped

galvanized steel or stainless steel

Mounting Four adjustable rubber-covered

feet

Inlet supply hose 5 ft. (1.5 m) PEX tubing with

brass ferrules

Supply pressure 15–142 PSI

Outlet hose 5.5 ft. (1.7 m) polypropylene hose,

3/4” ID

REMOVING THE SHIPPING

SUPPORTS

The machine is transported with three shipping supports,

as illustrated below. These supports hold the tub in place

during shipment. When you unpack the machine, you

must remove these supports.

To remove the shipping supports, follow the instructions

below:

1. Unscrew the 5/8” (12

mm) bolts holding the

supports in place and

remove the bolts.

2. Push the rubber spacer

up then pull it out of the

slot.

3. Rotate the spacer so that the extruded end

points toward the machine.

4. Insert it into the

slot and push

down to lock it

into position.

You must remove the

shipping supports before

you install the washer.

LEVELING THE MACHINE

It is important that the machine is level so it won’t vibrate

excessively during the spinning cycles. Each foot on

the washer is adjustable, so you can level the washer

on any surface. Once it is level, securely tighten the

lock nuts on the feet to prevent excessive vibration during

the spin cycles.

WATER SUPPLY CONNECTION

Because ASKO washers have their own heating element,

you only need to have a cold water inlet. The connection

should be made by someone who is sufficiently skilled.

Use the hose supplied with the washer. (The inlet hose is

marked for proper connections.)

Water pressure must be in the range of 15–146 PSI.

A tap should be fitted on the water supply pipe.

If a new supply pipe has been installed for the washer, it

should be flushed thoroughly to remove any foreign

particles that might clog the strainer in the water inlet.

NOTE: If unit is installed on a second story, follow local

building codes. We recommend a drip pan be

installed.

Be sure to tighten the

lock nuts securely when

you level the machine.

Tap

Cold water

supply

Page 5

ELECTRICAL CONNECTIONS

The machine is delivered ready-fitted with a plug and is

intended for connection to an ASKO Dryer, which is

equipped with a matching receptacle. The plug supplied

with the washer can only be used with an ASKO Dryer.

If the washer is used separately or with another dryer, it

must be on a separate 220 V single-phase circuit.

If the machine is to be used in a wet area, the supply

must be protected by a residual current device.

As supplied: 230 V, 60 Hz

2000 W heating element

15 A fuse required

DRAIN OUTLET CONNECTION

The machine is supplied with the outlet hose already

attached. The hose should be extended over a suitable

sink edge or drain pipe at a height of 24” to 36” (610

mm to 914 mm) above the bottom of the unit. (The lower

height is preferable.) Make sure that the hose is not

kinked.

NOTE: If the hose is extended, the internal diameter

of the coupling must not be less than 1/2”.

WARNING!

Do not extend the drain hose higher than

36” (914 mm) from the bottom of the unit.

FREESTANDING INSTALLATION

The washer can be placed next to the dryer. It is essential

that the machine is leveled and the locknuts tight to

prevent excessive vibration during the spin cycles. Also

be sure to leave a minimum of 1/2”

(12 mm) of space between the washer and the dryer.

The height adjustment for the washer is 33-1/2” to

34-1/2” (850 mm to 876 mm). Do not raise it higher

than 34-1/2”.

STACKED INSTALLATION

ASKO washers should never be stacked on a counter

or a dryer. You can, however, stack an ASKO dryer on

an ASKO washer. Refer to your Dryer Use and Care

Guide for instructions on how to do this.

BUILT-IN INSTALLATION

ASKO washers can be installed beneath a cabinet or

worktop with a height of 34-1/2” ( 876 mm). There must

be a gap of about 1/2” (12 mm) all around the machine,

including between the rear edge of the machine top panel

and the back wall. The opening width must be at least

24-1/2” (622 mm).

Space must also be available for the inlet and drain

hoses. See the diagram below for measurements and

positions.

If the drain outlet is higher than 24”, the connections will

need to be recessed.

WARNING!

Connection to a permanently wired

supply point must be made only by a

qualified electrician.

GRGR

GROUNDING INSTROUNDING INSTR

OUNDING INSTROUNDING INSTR

OUNDING INSTRUCTIONSUCTIONS

UCTIONSUCTIONS

UCTIONS

This appliance must be grounded. In the event of

malfunction or breakdown, grounding will reduce the risk

of electric shock by providing a path of least resistance

for electric current. This appliance is equipped with a cord

having an equipment-grounding conductor and a

grounding plug. The plug must be plugged into an

appropriate outlet that is properly installed and grounded

in accordance with all local codes and ordinances.

WARNING! Improper connection of the

equipment-grounding conductor can result in a

risk of electric shock. Check with a qualified

electrician or serviceman if you are in doubt as

to whether the appliance is properly grounded.

Do not modify the plug provided with the

appliance. If it will not fit the outlet, have a proper

outlet installed by a qualified electrician.

Page 6

PREPPREP

PREPARINGARING

ARINGARING

ARING THE LATHE LA

THE LATHE LA

THE LAUNDRUNDR

UNDRUNDR

UNDRYY

We believe ASKO washers clean better than any other

washer available on the market. With proper attention

to how you prepare your laundry items for washing and

drying, your wardrobe and linens will look like new for

years.

SORTING THE LAUNDRY

Properly sorting your laundry is a very important factor

in ensuring that your clothing and linens look new for a

long time. Another important factor is properly following

the care label instructions (see next page).

Below are some basic rules for sorting your laundry:

Sort by

1. Fabric color

Whites; pastels and medium colors; bright colors;

dark colors

2.2.

2. Amount of soil

Heavily soiled items should be washed separately

from lightly soiled items.

3.3.

3. Fabric Type

Delicates should be washed separately. You should

also consider separating fabrics that tend to shed

lint (e.g., cotton, chenille, and terrycloth) from fabrics

that attract lint (e.g., permanent press, corduroy,

velveteen, flannel and synthetics).

IMPORTANT NOTE:

If the care label says "Wash Separately," the fabric is

likely to lose color (excess dye) for the first few washings.

To minimize the possibility of the color transferring to white

or lighter colored items, wash new colored garments with

items of similar color or separately. Bright reds and

oranges on cottons are the dyes most likely to transfer

colors to the wash load. Fluorescent colors should always

be washed separately.

RECOMMENDED LOAD SIZES

To reduce wrinkling, you should determine the load size

based on the type(s) of fabrics being washed. The chart

below gives recommended load sizes for different fabrics.

Cotton and Linen Fabrics

These items should be washed in full loads because

the tumble action of the tub along with the gentle rubbing

and lifting and falling movement of the clothes gives the

best cleaning result.

Permanent Press Fabrics

These items need more room to move freely during

washing for the most wrinkle-free results. Therefore, fill

the machine only half full for permanent press loads.

These items should have only a brief spin cycle and

they should be removed promptly from the washer and

put directly into the dryer or hung to dry.

Delicate Fabrics

More delicate fabrics, such as machine washable wool

and silk, should only be washed in one-third size loads

for the best results.

ADVICE FOR PERSONS WITH

SENSITIVE SKIN

ASKO washers are ideal for people allergic to detergent.

Our Heavy, Normal and Light wash programs have five

rinse cycles and a Super Rinse option that adds two

more rinses. This ensures that all the detergent residue

is rinsed out of your laundry.

As an extra precaution, you should use mild detergents

and be careful not to use too much.

GENERAL LAUNDRY ADVICE

♦Always follow the care label instructions (see page

7).

♦Remove any sharp ornaments, pins or buckles to

prevent snags.

♦Empty pockets and turn them inside out.

♦Close zippers and hooks to prevent snagging.

♦Tie sashes and strings to prevent tangling.

♦Mend any small rips to prevent them from enlarging.

♦Turn colored cotton garments, velvet and finer

knitwear inside out before washing.

♦Turn delicate items, sweaters and T-shirts inside out

to prevent pilling and to protect the prints.

♦Prewash severely soiled items.

♦Wash colored fabrics separately the first time.

♦Thoroughly rinse down items, such as comforters

(Super rinse).

♦Use fabric softener to eliminate static electricity in

synthetic garments and to soften cotton.

Load Size Fabrics

Full Cotton, linen

Half Perm press, synthetics, acrylics

Third Special finish cottons, machine

washable wool, silk, acetates

Page 7

Most clothes and other washable items have permanent

care labels. Read these labels carefully! Care label

instructions and warnings should be followed for the best

cleaning results.

The table below defines the symbols used on fabric care

labels. (NOTE: Some manufacturers may use slightly

different symbols.)

CARE LABEL INSTRUCTIONS

CARE LABEL SYMBOLS

As an example, the symbols in the label illustrated below

mean: wash in warm water on permanent press setting.

Use non-chlorine bleach. Dry on permanent press setting.

Iron on low temperature setting.

Page 8

Laundry detergents are available in low-, normal- and

high-sudsing formulas. A detergent´s ability to clean is

not relative to the amount of suds it produces. Excess

suds in a front-loading washer actually interfere with

the cleaning because they cushion the tumbling action.

Also, high-sudsing detergents are more difficult to

completely rinse out.

The use of anything other than a low-sudsing detergent

can cause severe oversudsing, which could cause suds

to backup through the detergent compartment and run

down the front of the washer onto the floor. If oversudsing

occurs, run the wash through one or more rinse programs

until all items are thoroughly rinsed. Remove the laundry

then run the washer through a Normal wash program to

get rid of any remaining detergent.

We recommend that you don’t use bleach in your

ASKO washer. The tumbling wash action, temperature

control options, extended wash times and proper amount

of detergent are sufficient to remove most stains.

LIQUID DETERGENTS

We don’t recommend liquid detergents because they

tend to produce more suds than powder detergents when

used in water temperatures of 150° F or higher. If you

should try a liquid detergent, start

with a very small amount, such as

1 to 2 tablespoons. Also, liquid

detergent can be used for all

programs without prewash, so add

it into the main wash compartment.

Should you prefer to use a liquid

detergent, we have provided a

partition piece with the detergent

drawer specifically for use with liquid detergents. Insert

the partition in the slot at the back of the main wash

compartment before you pour in the liquid detergent.

NOTE: The partition piece is packaged under the

detergent drawer.

DETERDETER

DETERGENTSGENTS

GENTSGENTS

GENTS

THE DETERTHE DETER

THE DETERGENT DRAGENT DRA

GENT DRAGENT DRA

GENT DRAWERWER

WERWER

WER

The detergent drawer on ASKO washers automatically

dispenses the detergent and fabric softener at the

appropriate times. Simply pour the measured amounts

of detergent and softener into the proper compartments

(as illustrated) and close the drawer.

RECOMMENDED POWDER

DETERGENTS

ASKO washers use 50% to 75% less detergent than

most other washers. This is because of their low water

consumption and the fact that all the wash water is

repeatedly circulated through the laundry, ensuring that

all the detergent is fully utilized. We recommend that

you use powder detergents made specifically for front-

loading washers. These are sometimes called HE (High-

Efficiency) detergents. Listed below are some low-

sudsing powder detergents that have been successfully

tested in ASKO washers:

We recommend that you do not use any powder

detergent that doesn’t wash completely out of the

detergent drawer.

AMOUNT OF DETERGENT TO USE

The amount of detergent needed varies among the

different brands, but for most detergents, you need only

one or two tablespoons. Using too much detergent

can result in detergent residue being left in your clothes,

which can cause them to appear gray or dingy. You

should start with a small amount of detergent and

increase it only if the cleaning results are unsatisfactory.

Additionally, you should never put detergent in the

prewash compartment unless you are using a wash

program that has a prewash cycle. This could cause

excess foaming, which could damage the machine.

The amount of detergent needed can also depend on

the hardness of the water in your area. See the “Detergent

Amounts Based on Water Hardness” section on the next

page for more details.

Control Button Definitions

Inside the detergent drawer is a plate that illustrates the

buttons on the control panel and defines each button.

Refer to the “Operating Instructions” in this guide for

your specific model for more details regarding the control

buttons.

Child-Safety Catch

All ASKO washers have a child-safety catch on the

detergent drawer that can be engaged to prevent a child

from opening the drawer and possibly coming into

contact with the detergent or fabric softener.

The safety catch is the red plastic piece on the back

right side of the pull-out handle. To engage the catch,

open detergent drawer a little then pull the catch forward

and release it. Once the catch is engaged, you must

push it to the left each time you open the detergent

drawer.

To disengage the catch, push it to the left then back.

♦All

♦Tide HE

♦Fab

♦Amway SA8

NOTE: To avoid oversudsing, do not put detergent in the

prewash compartment unless you are using one of

the Heavy wash programs which has a prewash

cycle.

♦Fresh Start

♦Wisk HE

Prewash

detergent

Main wash

detergent

Fabric

softener

Pullout

handle

Child-

safety

catch

Control Button

Definitions

Liquid detergent

partition (see below)

Page 9

RECOMMENDEDRECOMMENDED

RECOMMENDED WW

WASHASH

ASHASH

ASH TEMPERATEMPERA

TEMPERATEMPERA

TEMPERATURESTURES

TURESTURES

TURES

Different fabrics require different wash temperatures. The

table below gives recommended wash temperatures for

different fabrics as well as recommended programs, load

Fabric softeners are available in several concentrations.

We recommend that you use only two tablespoons of

FABRIC SOFTENERSFABRIC SOFTENERS

FABRIC SOFTENERS

fabric softener. If more softening is desired, try adding

slightly more the next time.

The amount of detergent needed can vary due to

differences in water hardness. To determine the water

hardness in your area, contact your local water utility or

area water softening company. The harder the water,

the more detergent you may need. Refer to the chart

below for the recommended detergent amounts based

on water hardness. Remember, you should adjust the

amount of detergent you use by small amounts until

you find the correct amount.

Note that 12 grains and higher is extremely hard water

Washash

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(1) OptionsOptions

OptionsOptions

Options (2)(2)

(2)(2)

(2)

White cotton w/out elastic 140–205° F Sani Full Long spin, high rpm

and/or decorative trim

White cotton w/elastic 120–140° F Heavy Full Long spin, high rpm

and/or decorative trim

Colored cotton 120–140° F Normal plus Full Long spin, high rpm

Linen (white and colorfast) 120–140° F Normal plus Half Short spin, low rpm

Cotton/polyester blends 105–120° F Normal/Perma press Half Short spin, low rpm

Polyester/acrylic blends 105–120° F Normal/Perma press Half Short spin, low rpm

Rayon and acetate 105° F Delicate, Hand/Wool Half Short spin, low rpm

Washable silk and nylon 85° F (cold) Delicate, Hand/Wool Third Short spin, low rpm

Washable wool and 85–105° F Delicate, Hand/Wool Third Short spin, low rpm

wool blends (cold)

Handwash wool & silk (3) 85° F (cold) Delicate, Hand/Wool Third Short spin, low rpm

NOTES:

(1) The load size should be determined by the type of fabric being washed. (See page 6.)

(2) Spin speed options are not available on all models.

(3) Some hand-washable wool and silk items should not go through a spin cycle. These items should be removed

from the washer then pressed out in a terry towel to remove excess water before being hung up or laid flat to dry.

and detergent alone may not be enough. You may need to

use a water softener to maximize the performance of your

washer. Also, in areas with extremely hard water (9+) you

may need to wash at lower temperatures to prevent hard

water deposits from forming in the tank and wash system.

Different brands of detergent have different amounts of

phosphorous for softening water. If you have hard water

and use a detergent with less than 8.7% phosphorous

content, you may need to use more detergent or use a

detergent with a higher phosphorous content.

Recommended Deterecommended Deter

ecommended Deterecommended Deter

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dness

Soft (0-3 grains per gal.) 1 teaspoon 1 to 1-1/2 tablespoons

Medium (4-8 grains per gal.) 1 teaspoon 1 to 2 tablespoons

Hard (9+ grains per gal.) 1 teaspoon 2 to 3 tablespoons

DeterDeter

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sizes, and spin options. These are only suggestions.

We recommend that you always refer to the care label

instructions (see page 7).

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Amounts Based on WW

Waa

ater Harter Har

ter Harter Har

ter Hardnessdness

dnessdness

dness

To dye fabrics in your washing machine, pour the dye

directly into the drum, not in the detergent compartment.

Select Normal wash with the Super Rinse option and

use the temperature recommended on the dye package.

If you’re dyeing polyester, select a spin speed of 800

FABRIC DFABRIC D

FABRIC DYEINGYEING

YEINGYEING

YEING

rpm.

After you have removed the dyed items, be sure to clean

the drum before you wash a load of laundry. Do this by

running the empty machine through a Normal wash

program using the normal amount of detergent.

Page 10

ProgramsTemperature ˚F

105175

120

160

205

140

Normal

plus

Rinse

Normal

Perma

press

Heavy

Sani

Drain

Spin

Delicate

Hand/Wool Quick

Start

Stop

Power Door Extra

rinses

No spin/

No drain 800 rpm

THE CONTROL PANEL

W6021 OPERAW6021 OPERA

W6021 OPERATING INSTRTING INSTR

TING INSTRTING INSTR

TING INSTRUCTIONSUCTIONS

UCTIONSUCTIONS

UCTIONS

Door Open Button

Press to open the glass door. (Please note

that the unit must be at the end of a program

to open the glass door.)

The door will open automatically once a

program is completed.

Extra Rinses

Button

Press to program

seven rinses.

Start/Stop Button

Press to start or stop/

interrupt a program.

Power Button

Press to turn on power to

the machine.

Program Control

Turn to select a program. (Please

note that the dial does not move as

the program advances.)

Power Indicator Light

Glows when the power is

turned on.

Temperature Control

Turn clockwise to select the

wash temperature.

800 RPM Spin Button

Press to reduce spin speed from

1200 rpm to 800 rpm.

No Spin/No Drain

Press to omit the spin and

final drain cycles.

POWER BUTTON

The Power button turns the power to the machine on

and off. When the power is on, the power indicator light

glows red. The power must be on before you can open

the door, set the programs or start the machine.

START/STOP BUTTON

Once you’ve selected the program and options, press

this button to start the washer.

To stop the washer during a program, press and hold

this button down until the unit stops (about 3 seconds).

DOOR OPEN BUTTON

The door will open automatically once a program is

completed. Pressing this button will open the glass

door as long as the power to the unit is on, the machine

is at the end of a program, and there is no water in the

machine.

NOTE: For instructions on how to open the door

manually in case of power failure, see page 24.

PROGRAM CONTROL KNOB

Turn this knob to the desired program. The table on the

following page defines each program.

TEMPERATURE CONTROL KNOB

Turn this knob clockwise to the desired wash

temperature. Always refer to the garments’ care labels

for recommended wash temeratures.

Please note that the wash temperature for the Hand/

Wool Wash and Delicate programs will not heat higher

than 105° F.

WARNING!

To reduce the risk of electric shock or injury to persons, read the ”Important Safety

Instructions” section on page 2 before operating this appliance.

OPTION BUTTONS

Extra RinsesExtra Rinses

Extra Rinses

Press this button to add two rinses. Press the button

again to turn this option off. (This option cannot be

cancelled after the main wash water has pumped out.)

This option is recommended for persons with sensitive

skin or allergies.

No Spin/No DrainNo Spin/No Drain

No Spin/No Drain

Press this button to omit the spin cycles in all programs

along with the final drain. If you select this option, the

unit will stop with water in the drum, so you will have to

run the Drain program . The door will open automatically

after the Drain program is completed.

800 RPM

Press this button to reduce the spin speed from 1200

rpm to 800 rpm. This option is for delicate fabrics that

should not be spun at high speeds. Note: This option

does not apply to the Rinse and Spin programs.)

CANCELLING A PROGRAM

To cancel a program after it has started, press and hold

the Start/Stop button until the unit stops. If there is water

in the unit, you will have to turn the Program Control

knob to Drain then press Start. The water will drain and

the unit will stop in 30 to 45 seconds. The door will open

automatically after the Drain program is completed.

Page 11

W6021 PROGRAMS AND OPTIONS

Your ASKO washer has several programs and options specifically designed to give you the cleanest laundry possible.

The tables below define each program.

CAUTION! Some fabrics may not be able to withstand extremely hot temperatures. Always refer to the garment care label

for recommended wash temperature.

Program

Pre-

wash

Main

Wash

Action

Temp.(1)

(° F)

Rinses

Int.

Spin

Fi na l

Spin

Speed

Load

Size

Sani yes Long Normal 140 5 2 Long 1200 Full

Heavy no Long Normal 140 5 2 Long 1200 Full

Normal plus no Short Normal 105 5 2 Long 1200 Full

Perma press no Short Normal 105 3 no short 800 Half

Normal no Short Normal 105 3 no Long 1200 Full

Quick no Short Normal 105 2 no Short 800 Half

Hand/Wool no Short Gentle 85 (2) 3 no Short 800 Third

Delicate no Short Gentle 85 (2) 3 no Short 800 Third

Rinse n/a n/a n/a n/a 1 n/a Long 1200 Full

Spin n/a n/a n/a n/a n/a n/a Long 1200 Full

Drain n/a n/a n/a n/a n/a n/a n/a n/a Full

NOTES: (1) Program times will increase when you select higher wash temperatures. (See “Temperature

Control” on page 3.)

(2) The maximum wash temperature for the Wool Wash and Hand Wash/Delicate programs is

105° F.

Page 12

LED Window

Displays wash temperature, program options,

estimated running time, and the remaining time.

Sani

Programs

Heavy

Normal

plus

Perma

press

Normal

Quick

Drain

Spin

Rinse

Delicate

Hand/Wool

Power

Temperature

Spin speed

Delay

Extra rinses

High water

Wrinkle free

Door

THE CONTROL PANEL

W6461 OPERAW6461 OPERA

W6461 OPERATING INSTRTING INSTR

TING INSTRTING INSTR

TING INSTRUCTIONSUCTIONS

UCTIONSUCTIONS

UCTIONS

Door Open Button

Press to open the glass door.

(Please note that there will be a

three-second delay before the

door will open.)

Start/Stop

Button

Press to start

or stop/

interrupt a

program.

Power Button

Press to turn on power to

the machine.

Power Indicator

Light

Glows when the

power is on.

Option Buttons

Press to select a

program option.

POWER BUTTON

The Power button turns the power to the machine on

and off. When the power is on, the power indicator light

glows red. The power must be on before you can open

the door, select program options, or start the machine.

PROGRAM KNOB

Turn this knob to the desired program. The programs

are described in the table below. Please note that the

knob does not move as the program advances.

Stop Position – The Stop position is where the line on

the top of the dial aligns with the line on the panel.

LED WINDOW

The LED window displays the wash temperature for the

selected program, the estimated running time, and the

remaining time. It also displays the available options

for each program. (See ‘Option Buttons” on the next

page.)

“00” on the LED indicates no program has been selected.

“End” on the LED indicates the program is complete.

Remaining Time Indication

When you select a program, the LED displays the

estimated program time based on the time the program

ran previously. As the program progresses, the LED

displays the remaining program time. This time will vary

somewhat due to the temperature of the incoming water

and the size of the load. The remaining time is

recalculated before the final rinse and may be increased

or decreased on the LED.

The program time and remaining time display as the

hours followed by an “H” and the minutes, as illustrated:

1h12

START/STOP BUTTON

Once you’ve selected the program and options, press

this button to start the washer. To stop the washer during

a program, press and hold this button until the indicator

light above it goes off. If you press this button to stop a

program, the program will start again from the

beginning.

DOOR OPEN BUTTON

The power must be on and you must press this button

to open the door. Hold down the button until the indicator

light goes off (about 3 seconds). You will hear the door

lock release. Please note that the water must be drained

before the door will open.

NOTE: For instructions on how to open the door

manually in case of power failure, see page 24.

INTERRUPTING OR CANCELLING A

PROGRAM

To interrupt a program to add an item to the wash, press

and hold the Door Open button until the indicator light

next to the button comes on (about 3 seconds). Any

water in the machine will be pumped out before the

door will open. Add the item to be washed and, if

necessary, add more detergent. When you close the

door, the unit will start at the point it was interrupted.

To cancel a program, press and hold the Start/Stop

button until the indicator light above it goes off. When

you press Start/Stop again, the program will restart from

the beginning.

WARNING!

To reduce the risk of electric shock or injury to persons, read the ”Important Safety

Instructions” section on page 2 before operating this appliance.

Program Knob

Turn to select a program. (Please

note that the dial does not move as

the program advances.)

Page 13

OPTION BUTTONS

The Option buttons allow you to select wash

temperatures, spin speeds, delayed start, extra rinses,

high-water level, and wrinkle-free. Each of these options

is defined in more detail in the following paragraphs.

NOTE: The unit is programmed to retain the option

selections, except for temperatures above 140°

and Delayed Start.

Temperature Button

Select wash temperatures by pressing this button until

the temperature you desire displays on the LED. The

temperature options are 85°, 105°, 120°, 140°, 160°,

175°, and 205° F.

“C” on the LED indicates the wash temperature will be

the same as that of the incoming water (cold).

The wash temperature for the Wool and Hand/Delicate

wash programs can only be set for cold, 85° F, or 105° F.

NOTE: The temperature selection cannot be changed

after the main wash has started.

Spin Speed Button

Select the spin speed by pressing this button until the

spin speed you desire displays. The spin speeds advance

in 200 rpm increments. The minimum spin speed is 400

rpm and the maximum is 1600 rpm.

The spin speed for the Perma Press, Wool and Hand/

Delicate programs cannot be set higher than 800 rpm.

You can also select No Spin, which is indicated by a

zero on the LED. The program will not have a spin cycle,

but it will drain.

There is also a No Spin/No Drain option, which is

indicated in the LED by the letters “no d.” When you

select this option, the program will not have a spin cycle

and the unit will stop with water in the machine. You will

have to set the Program knob Drain, to drain the unit

before you can open the door. If you wish to spin the

load before you remove it, set the Program knob to Spin

so it will spin and drain.

NOTE: The spin speed can only be altered before the

main wash water is pumped out.

Delayed Start Button

This button lets you delay starting the program from 1

to 24 hours. This means you can set the washer to start

at the most convenient time for you, such as an hour

before you arrive home from work. This feature is also

useful in areas where utility companies offer discount

rates during off-peak hours.

To select delayed start, press this button until the number

of hours you wish to delay starting the program displays

in the LED then press Start.

If you change your mind before you press Start, you

can void delay start by continuing to press the button

until a zero displays in the LED. To void this selection

after you have pressed Start, press and hold the Start

button until the selected temperature displays on the

LED.

Extra Rinses Button

Press this button to add two rinses. The indicator light

next to the button stays lit when this option is selected

(on). Press the button again to turn the option off. (This

option cannot be altered after the main wash water is

pumped out.)

High Water Button

The normal water level for an ASKO is just below the

bottom of the glass door. Some users prefer to see the

water level, so ASKO added this option, which increases

the water level to about an inch above the bottom of the

glass door. It doesn’t necessarily enhance the washer’s

cleaning performance.

The indicator light next to the button stays lit when this

option is on. To cancel this option, hold down the button

until the indicator light goes off. This option cannot be

PROGRAMS

Your ASKO washer has several programs and options specifically designed to give you the cleanest laundry possible.

The table below defines each program. The program and temperature options are defined on the next page.

Program

Pre-

wash

Main

Wash

Action Temp. (° F)

Rinses

Int.

Spin

Fi na l

Spin

Max Spin

Speed

Load

Size

Sani Yes Long Normal Cold, 85 to 205 5 2 Long 1600 Full

Heavy No Long Normal Cold, 85 to 205 5 2 Long 600 Full

Normal plus No Short Normal Cold, 85 to 205 5 2 Long 1600 Full

Perma press No Short Normal Cold, 85 to 205 3 No Short 800 Half

Normal No Short Normal Cold, 85 to 205 3 No Long 1600 Full

Quick No Short Normal Cold, 85 to 205 2 No Long 1600 Half

Hand/Wool No Short Gentle Cold, 85 or 105 3 No Short 800 Third

Delicate No Short Gentle Cold, 85 or 105 3 No Short 800 Third

Rinse n/a n/a n/a n/a 1 n/a Long 1600 Full

Spin n/a n/a n/a n/a n/a n/a Long 1600 Full

Drain n/a n/a n/a n/a n/a n/a n/a n/a Full

NOTE: See below for temperature options. Please note also that program times will increase when you select higher

wash temperatures. (See “Temperature Control” on page 3.)

CAUTION! Some fabrics may not be able to withstand extremely hot temperatures. Always refer to the garment care label

for recommended wash temperatures.

Page 14

cancelled after the main wash has started.

NOTE: The Hand/ Wool and Delicate wash programs

automatically have a higher water level.

Wrinkle free Button

This option is designed to reduce wrinkling of garments

that are not going to be taken out of the washer right

away. When you select Anti-crease, the drum will rotate

once every minute at the end of the program for two

hours or until you press the Door Open button.

The indicator light will stay lit when this option is on. To

cancel this option, hold down the button until the indicator

light goes off. This option cannot be cancelled after you

have started the program.

CHANGING TEMPERATURE

READOUT FROM CELSIUS TO

FAHRENHEIT

You can change the temperature readout on the LED

from Celsius to Fahrenheit and vice versa. To do this,

follow the steps below:

1. Turn the machine off then on again. (00 should show

on the display.)

2. Press the Start button five times in succession then

press the Temperature button five times. (This must

be done within 15 seconds.) The LED will display a

C or F, whichever is the current selection.

3. Within three seconds, press the Temperature button

again to change the readout.

PROGRAMMING CHILD-SAFE

START/STOP

You can program the washer not to start unless the Start

button is held down for three seconds. This is to prevent

children from inadvertently starting the machine. To

program this function, follow the steps below:

1. Turn the machine off then on again. (00 should show

on the display.)

2. Press the Start button five times in succession then

press the Spin Speed button five times. (This must

be done within 15 seconds.)

3. Within three seconds, press the Spin Speed button

again to select Child-safe start. The LED will display

“3” to indicate the Child-safe function is active. (If

the child-safe start has already been activated, “0”

will display after you press the Spin Speed button.)

W6461 ERROR MESSAGES

Error messages will display on the LED if faults occur

while a program is in progress. The table below defines

each possible error message.

MESSAMESSA

MESSAGEGE

GEGE

GE ERRERR

ERRERR

ERROROR

OROR

When this symbol flashes on the LED it merely means the glass door isn’t closed securely.

Close the door and try again.

0000 If this message flashes on the LED, the machine has failed to spin. This could be because the

load is out of balance. Turn the power off then on again. Open the door and redistribute the

washing. Run the Spin program again.

FI This indicates an overflow has occurred. Call a service technician.

F2 This indicates a problem with the motor. Call a service technician.

F3 This indicates a problem with the drain pump. Refer to the Troubleshooting chapter for possible

solutions.

F4 This indicates a problem with the water inlet. Refer to the Troubleshooting chapter for possible

solutions.

F5 This indicates a problem with the thermistor. Call a service technician.

F6 This indicates a temperature stop fault. Call a service technician.

F8 This indicates a door opening fault. Call a service technician.

To remove the message, turn the power off or change

the program.

Page 15

CARECARE

CARE AND MAINTENAND MAINTEN

AND MAINTENAND MAINTEN

AND MAINTENANCE INSTRANCE INSTR

ANCE INSTRANCE INSTR

ANCE INSTRUCTIONSUCTIONS

UCTIONSUCTIONS

UCTIONS

CLEANING THE DETERGENT

DRAWER

1. Pull the drawer out as far as it goes then lift it up and

pull it out completely, as illustrated.

2. Clean the drawer with a

soft brush under warm

running water. Do not put

the drawer into a

dishwasher.

3. Replace the drawer by

tilting it into position.

CLEANING THE PIN TRAP

Your washing machine has a pin trap designed to trap

pins, hairpins, coins and similar items. This trap should

be cleaned occasionally. To do this, follow the steps

below:

1. Make sure as much water as possible is drained out

of the tub then turn off the power to the machine.

2. Using the flat edge of the

liquid detergent partition

piece, a flathead screw-

driver or similar item,

gently pry open the drain

pump cover, as shown.

3. There is always a small amount of water in the drain

pump area. Before you open the drain cover, place a

shallow container, such as a pie pan, on the floor

below the drain to catch the water.

4. Pull the small black

drain hose loose from its

position on the door

cover and let the water

drain into the pan.

5. Unscrew the pin trap cover and lift it out.

6. You can now clean out

any grit or small objects.

You should also clean the

pump rotor at the back of

the pump housing.

7. Replace the drain cover and reconnect the drain hose

securely to its position on the door.

CLEANING THE CONTROL PANEL

To clean the control panel, use only a warm, damp cloth.

To prevent penetration of water into the door lock and

electrical components, never spray water or cleaning

solvents on the control panel. Also, never use abrasive

cleaners or scouring pads on the outer surfaces because

they will scratch the finish and could remove the writing

on the control panel. Some paper towels may also

scratch the finish.

WARNING!

Never spray clean the control panel. You could damage the

electrical components. Also, never use abrasive cleaners,

scouring pads or paper towels on the outer surfaces because

they will scratch the finish and they could remove the writing

on the control panel.

REMOVING AN OBJECT FROM

BETWEEN THE DRUM AND

OUTER CONTAINER

Occasionally, a small item may fall between the drum

and the outer container. Such items should be removed

because they could corrode and cause rust stains on

the laundry. To remove the item, follow the instructions

below:

1. Insert a flathead

screwdriver in the center

hole in the paddle and

carefully push it to the left.

2. Grip the paddle with your

other hand and pull it

toward you.

3. Lift up the paddle and

remove the object.

4. Replace the paddle in its

fixing hole with the F-mark

toward you. Check that the

paddle clips are properly located in the slots and slide

the paddle toward the back as far as it will go.

REMOVING HARD WATER STAINS

FROM THE DRUM

If you live in an area with hard water, the washer drum

may become coated with a grey-white deposit. To

remove it, pour about an ounce of citric acid in the drum

and run a Normal wash program at 205° F.

Page 16

Most items can be safely washed in an ASKO washing

machine. We recommend that you follow the care label

instructions as closely as possible for the best cleaning

results. Should problems occur, some possible causes

and suggested solutions are listed below.

You may need to use slightly more detergent if clothes are heavily

soiled, have oily stains, or if your water is very hard. You may need

less detergent if you have soft water or if you notice detergent residue

in your clothes.

Select a hotter temperature setting for each type of load.

Be sure to add a prewash and/or presoak for heavily soiled or oily

items.

Once wet, the clothes must have room to tumble freely, especially

synthetics and permanent press.

Be sure you use a laundry detergent, not a “soap.” Soap reacts with

the minerals in hard water to form a soap curd, which can be

deposited on clothes.

Problem Possible Cause Suggested Solution

Graying Not using proper amount

of detergent

Water not hot enough

Improperly prewashed or

presoaked

Washer overload

Soap used in hard water

areas

COMMON LACOMMON LA

COMMON LAUNDRUNDR

UNDRUNDR

UNDRY PRY PR

Y PRY PR

Y PROBLEMSOBLEMS

OBLEMSOBLEMS

OBLEMS

NOTE: ASKO has no control over what is put in our

appliances once installed in a customer’s home. You

are solely responsible for what you wash in your

ASKO washing machine.

Add slightly more detergent.

Use the hottest recommended temperature for each type of load.

If possible, install a water filter. A small amount of Calgon or other

type of water conditioner added once a week is advisable in hard

water areas.

Yellowing Not enough detergent

Water not hot enough

Iron or manganese in

water

Follow garment care label instructions carefully (see page 7). Some

fabrics will shrink no matter how they are washed. Some may be

machine washed but not machine dried.

Shrinkage Improper washing or

drying

Knits tend to shrink more than woven fabrics. If a knit has been

heat-shaped, wash in cool or warm water. Dry with the low setting.

This can occur when special stabilizing finishes are reduced from

wear or repeated washings. Garment may sometimes be reshaped

by pressing after washing and drying.

Shrinkage can occur if the knit fabric was not stretched properly by

the manufacturer. Press back into shape each time garment is

washed and dried.

Knit shrinkage Overheating

Delayed or gradual

shrinkage

Poor construction

Protein stains, such as milk, egg, blood and soy formula should be

removed in cold water. Oily stains should be washed in the hottest

water recommended for each fabric type.

The longer a stain remains on a fabric, the harder it is to remove.

Treat stains promptly. Do not set stains by machine drying or ironing

fabrics until stains are completely removed.

Stains Incorrect water

temperature

Old stains

Permanent press items should be washed in half-loads to prevent

wrinkling. If possible, use a slower spin speed.

Use lower wash temperature settings.

Machine too full

Water too hot

Excessive

wrinkling

Separate clothes that shed lint (chenille and terrycloth) from clothes

that attract lint (synthetics, corduroy, velveteen).

Non-phosphate detergents can combine with minerals in hard water

and form a residue which can appear to be lint. Use a low phosphate

detergent. If possible, install a water softener.

Read labels. Most softeners should only be used in the final rinse.

Add softener to the softener compartment. If added to the wash cycle,

softeners can have a reaction with detergents, producing a white

residue.

Pilling, which can look like lint, is produced by normal wear on cotton/

polyester blend fabrics. To reduce pilling, wash these fabrics inside

out. For the best results, wash in the delicate cycle.

Lint or residue

left on clothes

Improper sorting of clothes

Non-phosphate detergent

Fabric softener used

improperly

Pilling

Page 17

COMMON LACOMMON LA

COMMON LAUNDRUNDR

UNDRUNDR

UNDRY PRY PR

Y PRY PR

Y PROBLEMSOBLEMS

OBLEMSOBLEMS

OBLEMS (CONTINUED)(CONTINUED)

(CONTINUED)(CONTINUED)

(CONTINUED)

Problem Possible Cause Suggested Solution

TRTR

TROUBLESHOOOUBLESHOO

OUBLESHOOOUBLESHOO

OUBLESHOOTINGTING

TINGTING

TING

If you should experience a problem with your washer,

you should review the following list of frequently

encountered situations or go to our website at

www.askousa.com. It could save you the cost and

inconvenience of a service call.

Even though the product is under warranty, if the problem

is not caused by defective workmanship or materials,

you will be charged for a service call. Refer to page 25

to determine what is and is not covered under your

warranty. If you’re still not sure, contact the AM Advisory

Center before you call a service technician.

EMERGENCY DRAIN HOSE

Should you ever need to drain the water from the unit in

the event of a power outage, use the drain hose next to

the pin trap, as illustrated below.

1. Using the flat edge of the

liquid detergent partition

piece, a flat-head

screwdriver or similar

item, gently pry open the

drain pump cover, as

illustrated.

2. Before you proceed, place a shallow container on

the floor near the drain to catch the water.

3. Pull the small black drain

hose loose from its position

on the door cover and let

the water drain into the

container.

4. When the machine is

empty, reconnect the

hose securely to its

position on the door

before you close the drain

pump cover.

BEFORE YOU CALL

Before calling for service or contacting ASKO regarding

a warranty issue, make a note of the model name, type

number and serial number. The model is on the front of

the detergent drawer. The type plate with the type name

and serial numbers is located above the glass door. (See

illustration below.)

Type plate

(see below)

Model Name

(e.g., W6021)

Type: WMxx

000000000000

xx x xxxxxxxxMxxxxxxxW

123456789012345678

2345678901234567

123456789012345678

1234567

23456

1234567

Type Name

12-digit

Serial

Number

Empty all pockets and turn inside out before laundering.

Fasten all hooks, snaps, and zippers before laundering to avoid snags.

Remove sharp buckles. Turn knits inside out.

Before washing, rinse harsh chemicals (such as battery acid, hair care

chemicals, cleaning solutions, etc.) from towels and other articles to

avoid holes in fabrics. Do not allow these unrinsed items to contact

other fabrics.

Mend all garments before laundering to prevent enlarging of rips.

These items may fray at edges from normal wear, not the washer.

Wash only in half loads and don’t wash in the same load with heavy

items, such as towels or jeans.

Rips, snags,

excess wear

Sharp objects in pockets

Hooks, snaps, zippers,

buckles

Harsh chemicals

Existing rips and tears

Permanent press items

Dark clothes, especially cottons, can bleed excess dyes into wash

water. White or light-colored clothes can absorb the dye and discolor.

Separate light items from dark items.

Always empty all pockets before washing.

Cool or cold water is best for retaining dark or bright colors.

Fading and

discoloring

Improper sorting

Crayons or pens in pockets

Water too hot

Page 18

TRTR

TROUBLESHOOOUBLESHOO

OUBLESHOOOUBLESHOO

OUBLESHOOTINGTING

TINGTING

TING (CONTINUED)(CONTINUED)

(CONTINUED)(CONTINUED)

(CONTINUED)

The door won’t open.

♦Make sure the power to the unit is on. If the power

is on and the indicator lamp is not lit, there is no

power supply. Check that the machine is properly

plugged into the electrical outlet. If it is, the fuses

may be blown. Call a service technician.

♦Make sure all the water has drained out.

♦If there is no water in the machine and the door won’t

open in the normal manner, you should be able to

open it manually using the emergency door handle,

as follows:

1. Make sure the tub is as

empty as possible and

the power is turned off.

2. Using the flat edge of the

liquid detergent partition

piece, a flathead

screwdriver or similar

item, gently pry open the

drain pump cover.

3. Using a T20 or flathead

screwdriver, unscrew

the red plastic looped

handle.

4. Pull the handle toward

you. The door should

open.

The machine won’t start.

♦Check that the glass door is closed securely.

♦Make sure the power switch is turned on.

♦If the power switch is on and the indicator lamp is not

lit, there is no power supply. Make sure the machine

is properly plugged into the electrical outlet.

♦Check the house breaker switch/fuses.

The machine doesn’t fill.

♦Make sure the tap to the water supply line is open.

♦Turn off the water supply then disconnect the inlet

hose and check to see if the strainer in the inlet

connection is blocked.

The machine will not spin.

♦Make sure the pin trap or outlet hose isn’t blocked.

Clean if necessary. (See page 21.)

♦Make sure the No Spin option is turned off.

♦If a load is out of balance, the washer will rotate a

few seconds to redistribute the load then attempt to

spin again. It will do this up to ten times at a high

spin speed (1000 rpm or higher). If it still isn’t

balanced, it will advance the timer with no spin.

Extreme vibration during spin cycle.

♦Make sure the packaging and shipping supports were

removed properly. (See page 4.)

♦Check that the machine is level.

♦Adjust machine feet and tighten locknuts. (See page 4.)

Oversudsing.

♦Too much detergent could cause suds to backup

through the detergent compartment and run down

the front of the washer onto the floor. The suds will

condensate into water and form a small puddle on the

floor. (See page 8 for detergent recommendations.)

Washer stops during cycle.

♦It is normal for the machine to pause occasionally

during operation, especially between cycles and

during the delicate wash program.

♦Make sure the No Spin option isn’t turned on.

♦If the power switch is on and the indicator lamp is

not lit, there is no power supply. Make sure the

machine is properly plugged into the electrical outlet.

♦Check the house breaker switch/fuses.

Foam in the final rinse water.

♦Make sure nothing is blocking the outlet hose.

♦Check for kinks in the outlet hose.

♦Make sure the pin trap isn’t blocked. (See page 21.)

♦Make sure that no part of the hose (including any

joints) is less than 3/4” (19 mm) in diameter.

Water left in the machine after final

spin.

♦Make sure the No Spin option isn’t turned on.

♦Make sure the pin trap isn’t clogged. (See page 21.)

♦Make sure the outlet hose isn’t clogged.

♦Check for kinks in the outlet hose.

♦Make sure that no part of the outlet hose (including

any joints) is less than 3/4” (19 mm) in diameter.

Water leaks.

♦All hoses should be inspected at least once a year.

If they show signs of cracking, they should be

replaced.

♦Check to see if hose connections at faucets are tight.

♦Make sure the end of the outlet hose is securely

inserted into the drain receptacle.

♦Make sure nothing is caught between the Smart Seal

and the tank, such as apron strings, small

handkerchiefs, socks, etc.

Emergency

Door Handle

Page 19

Some states will not allow the exclusion or limitation of incidental or consequential damages, so this exclusion or

limitation may not apply to you. This warranty gives you specific legal rights and you may also have other rights which

vary from state to state.

For warranty service, contact the dealer from whom you purchased the unit or an authorized ASKO service

agent. Service will be provided during normal business hours. Should you have a service problem that cannot be

resolved locally, contact AM Appliance Group at the numbers listed below. Before calling for service or contacting AM

Appliance Group regarding a warranty issue, make a note of the model, type name, and serial number (see page 23).

IN NO EVENT SHALL AM APPLIANCE GROUP BE RESPONSIBLE

FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES.

PRODUCT WARRANTY

MODELS W6021, W6461

Be sure to complete the Warranty Registration Card you received with your appliance and mail it to AM

Appliance Group to validate your appliance warranty.

Cosmetic damage must be reported to your dealer within five days from the date of purchase. After unpacking

the washer, thoroughly check the unit for cosmetic damage.

AMAM

AM APPLIANCE GRAPPLIANCE GR

APPLIANCE GRAPPLIANCE GR

APPLIANCE GROUPOUP

OUPOUP

OUP WILL NOWILL NO

WILL NOWILL NO

WILL NOT PT P

T PT P

T PAA

AY FOR:Y FOR:

Y FOR:Y FOR:

Y FOR:

A. Service calls to:

1. Correct the installation of the appliance.

2. Repair damage due to shipment, delivery, installation, misuse or abuse.

3. Instruct how to use the appliance.

4. Replace house fuses or correct house wiring.

5. Correct house plumbing, including drainage problems related to improper installation.

6. Clean or service air device in drain line.

B. Repair and/or replacement parts for failure of product if appliance is used for other than home/residential use.

C. Damage resulting from accident, fire, floods, acts of God, alteration, misuse, abuse, improper installation, or

installation not in accordance with local electrical or plumbing codes.

D. Any shipping costs for parts during the limited warranty period.

E. Replacement parts or repair labor costs for units operated outside the continental United States.

F. Pickup and delivery. ASKO washers are designed to be repaired in the home.

FOR RESIDENTIAL INSTFOR RESIDENTIAL INST

FOR RESIDENTIAL INSTALLAALLA

ALLAALLA

ALLATIONS ONLTIONS ONL

TIONS ONLTIONS ONL

TIONS ONLYY

Write to us at:

AM Appliance Group

P. O. Box 851805

Richardson, Texas 75085-1805

www.askousa.com

Or call our

ASKO Advisory Center a

Division of AM Appliance Group at

800-898-1879 or

972-238-0794

FOR NON-RESIDENTIAL INSTFOR NON-RESIDENTIAL INST

FOR NON-RESIDENTIAL INSTALLAALLA

ALLAALLA

ALLATIONSTIONS

TIONSTIONS

TIONS

Six-Month Full Warranty

From date of purchase.

ASKO replacement parts and/or repair labor to correct defect

in materials or workmanship. Service must be provided by an

authorized ASKO service agent.

Three-Year Full

From date of purchase.

AM APPLIANCE GROUP WILL PAY FOR:

LENGTH OF WARRANTY

Fourth & Fifth Year Limited

Three year full plus fourth and fifth year limited

from date of purchase.

Lifetime

ASKO replacement parts (labor cost not included) for any defective

solid-state controls, timers, motors, or pumps. Service must be

provided by an authorized ASKO service agent.

ASKO replacement parts (labor cost not included) of the stainless

steel tank if it fails to hold water due to a manufacturing defect,

such as rusting or cracking. Service must be provided by an

authorized ASKO service agent.

ASKO replacement parts and/or repair labor to correct defect in

materials or workmanship. Service must be provided by an

authorized ASKO service agent.

Page 20

NONO

NOTESTES

TESTES

TES

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