SportDOG NoBark 18 User manual

OPERATING GUIDE
MANUEL D’UTILISATION
GEBRUIKSAANWIJZING
MANUAL DE FUNCIONAMIENTO
GUIDA ALL’USO
GEBRAUCHSANWEISUNG
PLEASE READ THIS ENTIRE GUIDE BEFORE BEGINNING
VEUILLEZ LIRE CE MANUEL EN ENTIER AVANT DE COMMENCER
GELIEVE DEZE GIDS VOLLEDIG DOOR TE LEZEN VOORDAT U BEGINT
POR FAVOR, LEA DETENIDAMENTE ESTE MANUAL ANTES DE EMPEZAR
LEGGERE ATTENTAMENTE LA GUIDA ALL’USO PRIMA DI UTILIZZARE
BITTE LESEN SIE DIE GANZE GEBRAUCHSANLEITUNG AUFMERKSAM DURCH, EHE SIE BEGINNEN

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Important Safety Information
Explanation of Attention Words and Symbols used in this guide
This is the safety alert symbol. It is used to alert you to
potential personal injury hazards. Obey all safety messages
that follow this symbol to avoid possible injury or death.
WARNING indicates a hazardous situation which, if not
avoided, could result in death or serious injury.
CAUTION, used without the safety alert symbol, indicates
a hazardous situation which, if not avoided, could result in
harm to your dog.
• Not for use with aggressive dogs. Do not use this product if your dog is aggressive
or if your dog is prone to aggressive behaviour. Aggressive dogs can cause severe
injury and even death to their owner and others. If you are unsure whether
this product is appropriate for your dog, please consult your veterinarian or a
certified trainer.
• This device contains Lithium-manganese batteries; never incinerate, puncture,
deform, or short-circuit. Fire, explosion, property damage, or bodily harm may
occur if this warning is not followed.
• Risk of explosion if battery is replaced by an incorrect type. Do not attempt to cut
into or pry open the battery, dispose of in fire, or expose to water. Dispose of spent
batteries according to the regulations in your area.

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Please read and follow the instructions in this manual. Proper fit of the collar
is important. A collar worn for too long or made too tight on the dog’s neck may
cause skin damage. This is called bed sores; it is also called decubitus ulcers or
pressurenecrosis.
• Avoid leaving the collar on the dog for more than 12 hours per day.
• When possible, reposition the collar on the dog’s neck every 1 to 2 hours.
• Check the fit to prevent excessive pressure; follow the instructions in this manual.
• Never connect a lead, tags, or other items to the collar; it will cause excessive
pressure on the contacts or may cause a vibration and trigger a false correction.
• When using a separate collar for a lead and/or tags, don’t put pressure on the
electronic collar.
• Before playing with your dog, remove the collar. The activity may cause your dog
to bark, which could lead to him associating the play with the correction.
• Wash the dog’s neck area and the contacts of the collar weekly with a damp
cloth. Remove the batteries before touching the contacts. Ensure the dog’s neck
is thoroughly dry before replacing the collar.
• Examine the contact area daily for signs of a rash or a sore.
• If a rash or sore is found, discontinue use of the collar until the skin has healed.
• If the condition persists beyond 48 hours, see your veterinarian.
For additional information on bed sores and pressure necrosis, please visit our
website at www.sportdog.com.
These steps will help keep your dog safe and comfortable. Millions of dogs are
comfortable while they wear stainless steel contacts. Some dogs are sensitive to
contact pressure. You may find after some time that your dog is very tolerant of the
collar. If so, you may relax some of these precautions. It is important to continue
daily checks of the contact area. If redness or sores are found, discontinue use until
the skin has fully healed.
• You may need to trim the hair in the area of the Contact Points or switch to the
longer Contact Points to ensure consistent contact. Never shave the dog’s neck;
this may lead to a rash or infection.
• You should not make the collar any tighter than is required for good contact.
A collar that is too tight will increase the risk of pressure necrosis in the
contactarea.

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Thank you for choosing SportDOG® Brand training products. Used properly, this
product will help you train your dog efficiently and safely. To ensure your satisfaction,
please review this Operating Guide thoroughly. If you have questions regarding
this product’s operation, please see this manual’s Frequently Asked Questions and
Troubleshooting sections or contact our Customer Care Centre. For a listing of
telephone numbers in your area, visit our website at www.sportdog.com.
To get the most protection out of your warranty, please register your product within
30 days at www.sportdog.com. By registering and keeping your receipt you will enjoy
the product’s full warranty and, should you ever need to call the Customer Care Centre,
we will be able to help you faster. Most importantly, your valuable information will
never be given or sold to anyone. Complete warranty information is available online at
www.sportdog.com.
TABLE OF CONTENTS
COMPONENTS ...................................................................................................... 5
HOW THE SYSTEM WORKS ................................................................................... 5
KEY DEFINITIONS................................................................................................. 6
INSERT AND REMOVE THE BATTERY ....................................................................7
FIT THE BARK CONTROL COLLAR ........................................................................ 8
OPERATE THE BARK CONTROL COLLAR .............................................................. 9
WHAT TO EXPECT DURING USE OF THE BARK CONTROL COLLAR......................10
TEST THE
BARK CONTROL COLLAR.......................................................................11
ACCESSORIES......................................................................................................11
FREQUENTLY ASKED QUESTIONS.......................................................................12
TROUBLESHOOTING ...........................................................................................13
TERMS OF USE AND LIMITATION OF LIABILITY ..................................................13
COMPLIANCE.......................................................................................................14
BATTERY DISPOSAL............................................................................................15
IMPORTANT RECYCLING ADVICE........................................................................15
WARRANTY .........................................................................................................16

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COMPONENTS
HOW THE SYSTEM WORKS
The SportDOG® NoBark™ 18 Bark Control has been proven safe, comfortable,
and effective for dogs over 3.6 kg. The Bark Control Collar uses a patented sensor
system to provide the most reliable bark detection available. A static stimulation is
delivered via the Contact Points only if both vibration from the vocal cords and the
sound of the bark are detected. External noise or another dog’s bark will not trigger
a correction. The Bark Control Collar provides six levels of static stimulation in
each of the Low, Medium and High modes, for a total of 18 levels. In each mode,
the stimulation starts at the lowest level and progresses to the next level (to a
maximum of six levels) each time your dog barks within 30 seconds of the previous
bark. If your dog does not bark again within 30 seconds, the static stimulation will
reset to the lowest level in the current mode. Along with each stimulation, the
Indicator Light will flash. As a built-in safety feature, if your dog barks 15 times or
more within a 50-second period, the Bark Control Collar will automatically shut off
for 3 minutes.

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KEY DEFINITIONS
MODE BUTTON: Adjusts the levels of static stimulation your dog receives when
barking. The button is also used to turn the Bark Control Collar on and off and to
test the unit.
SOUND-ACTIVATED SENSOR: Detects your dog’s bark.
CONTACT POINTS: Deliver the static stimulation.
INDICATOR LIGHT: Indicates when the Bark Control Collar is turned on or off, when
the unit is delivering static stimulation, and the current Stimulation or Test Mode.
Also serves as a low-battery indicator.
VIBRATION SENSOR: Detects the vibrations of your dog’s barking.
NOTE: The Vibration Sensor is not adjustable.
CONTACT POINTS INDICATOR LIGHT
VIBRATION
SENSOR
MODE BUTTON
SOUND-ACTIVATED
SENSOR

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INSERT AND REMOVE THE BATTERY
NOTE: Do not install the battery while the Bark Control Collar is on your dog.
The Bark Control Collar utilizes a replaceable RFA-67D-11 battery. This
unique battery is designed to make battery replacement easier and increase
waterprotection.
TO INSERT THE BATTERY:
Align the symbols on the battery (arrow) and Bark
Control unit (triangle). Use a large coin to turn the
battery clockwise until the arrow lines up with the lock
symbol on the housing.
TO REMOVE THE BATTERY:
Turn the battery anti-clockwise using a large coin.
Risk of explosion if battery is replaced by an incorrect type. Do not attempt to cut
into or pry open the battery, dispose of in fire, or expose to water. Dispose of spent
batteries according to the regulations in your area.
A replacement RFA-67D-11 battery can be found at many retailers. Contact the
Customer Care Centre or visit our web site at www.sportdog.com to locate a retailer
near you.
BATTERY LIFE
Average battery life is 3 to 6 months, depending on how often your dog barks.
However, due to greater use during your dog’s training, your first battery may not
last as long as replacement batteries.
The Indicator Light acts as a low battery indicator. While in a Stimulation Mode, the
Indicator Light will rapidly flash 3 times every 5 seconds to indicate a low battery.
While in Test Mode, the Indicator Light does not indicate battery condition.

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FIT THE BARK CONTROL COLLAR
Important: The proper fit and placement of the Bark Control Collar is important for
effective operation. The Contact Points must have direct contact with your
dog’s skin.
See page 3 for Important Safety Information.
To ensure a proper fit, follow these steps:
1. Make sure the unit is off.
2. With your dog standing, center the Bark Control unit so the
Contact Points are underneath your dog’s neck, touching
the skin.
• You may need to trim the hair in the area of the Contact Points. Never shave the
dog’s neck; this may lead to a rash or infection.
• You should not make the collar any tighter than is required for good contact.
A collar that is too tight will increase the risk of pressure necrosis in the
contact area.
3. Check the tightness of the collar by inserting one finger between the end of a
Contact Point and your dog’s neck. The fit should be snug but not constricting.
4. Allow your dog to wear the collar for several minutes and then recheck the fit.
Check the fit again as your dog becomes more comfortable wearing the Bark
Control Collar.

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OPERATE THE BARK CONTROL COLLAR
TO TURN THE BARK CONTROL COLLAR ON:
Press and release the Mode Button. The Indicator Light will flash green to indicate
the Mode, as shown in the chart below.
TO TURN THE BARK CONTROL COLLAR OFF:
Press and hold the Mode Button for 4-5 seconds. The Indicator Light will flash red 5
times to indicate the unit is turning off. Turn the Bark Control Collar off when not in
use to conserve battery power.
TO CHANGE THE MODE:
NOTE: Always begin with the Bark Control Collar set to the Low Mode and only
increase to Medium or High Mode if your dog does not respond.
Press and hold the Mode Button for 2-3 seconds and then release. The unit will
advance to the next Mode and the Indicator Light will flash green the number of
times for the Mode selected (for example, in Medium Mode, the Indicator Light will
flash green twice).
INDICATOR LIGHT FUNCTIONS
Operational Mode Light
Colour Battery Status Light Function Static Stimulation Levels
Unit is turned on via
Mode Button Green N/A Light flashes 1-3 times
depending on the
mode set N/A
Unit is turned off via
Mode Button Red N/A Light flashes 5 times N/A
Unit is on Red Low Light flashes 3 times
every 5 seconds N/A
Low Mode Green Good Light flashes once
every 5 seconds 1-6
Medium Mode Green Good Light flashes twice
every 5 seconds 7-12
High Mode Green Good Light flashes 3 times
every 5 seconds 13-18
Unit is delivering
Static Stimulation Red N/A Light is solid N/A
Test Mode Orange N/A Light is solid N/A

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WHAT TO EXPECT DURING USE OF THE
BARK CONTROL COLLAR
Important: Do not leave your dog alone the first few times he receives a
static stimulation.
Place the Bark Control Collar properly on your dog and wait nearby until he barks.
Most dogs will understand quickly that the Bark Control Collar is disrupting their
urge to bark and will relax and stop barking. Because the static stimulation may be
surprising or startling at first, some dogs may bark more at the initial correction.
On rare occasions, a dog may get into a bark-stimulation-bark-stimulation cycle.
If this happens, reassure your dog with calm, soothing tones. As your dog relaxes,
he will understand that if he becomes quiet, he will not receive more static
stimulation. The small minority of dogs that have this reaction will only have it the
first time they wear the Bark Control Collar.
You should notice a reduction in your dog’s barking within the first couple of days
that he wears the Bark Control Collar. At this point, it is important to remember the
learning process is still not complete. Dogs will “test” the new learning experience
and will increase their attempts to bark. This usually occurs during the second
week a dog wears the Bark Control Collar. If this does occur, remain consistent and
do not alter your use of the Bark Control Collar. You must place the Bark Control
Collar on your dog in every situation when you expect him to be quiet. If your dog is
not wearing the Bark Control Collar, he may resume barking and his learning would
suffer a setback.