AstroNova Trojanlabel Trojan T2-C User manual

User Guide
Version 3.8

TrojanTwo-Compact User Guide v3.8
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Copyright statement
© 2018 Trojanlabel, This document, attachments and information contained herein are the
confidential and proprietary property of Trojanlabel and their suppliers. As such, this document,
attached files and information contained herein are subject to all nondisclosure and proprietary
information agreements currently in effect with your organization. Copies of this document, any
portion of this document or attachments may not be transmitted or disclosed to any third party
without the prior written permission of Trojanlabel.
© 2018 Trojanlabel All content is the confidential property of, or licensed to, Trojanlabel
(“Trojanlabel,” “we,” or “us”) and is protected under Danish and Foreign copyright, trademark and
other intellectual property laws.
Trojanlabel.com
Marielundvej 46A, 2.
2730 Herlev
Denmark
Email: [email protected]
Phone [phone]

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Contents
1 Certificate of compliance and Safety information.................................................................................... 5
1.1 Introduction ..................................................................................................................................... 6
1.2 General information......................................................................................................................... 6
1.3 Overview and application................................................................................................................. 7
2 Setting up the T2-C press ....................................................................................................................... 10
2.1 Physical setup................................................................................................................................. 10
2.2 Cabling (network and power supply) ............................................................................................. 11
3 Power On ............................................................................................................................................... 12
3.1 Visible safety check ........................................................................................................................ 12
3.2 Power on process ........................................................................................................................... 12
3.3 Installing ink tanks and printhead .................................................................................................. 13
3.3.1 Installing the ink tanks............................................................................................................ 13
3.3.2 Installing the printhead .......................................................................................................... 15
4 Loading the label material...................................................................................................................... 20
4.1 Unwinder and rewinder roll direction............................................................................................ 20
4.1.1 Rolling direction unwinder - Ink jet coating on the inside or outside..................................... 20
4.1.2 Rolling direction rewinder ...................................................................................................... 21
4.2 Threading the label material from scratch ..................................................................................... 21
4.3 Adjusting label edge sensor............................................................................................................ 25
4.4 Calibrate tension for the label web ................................................................................................ 26
4.5 Splicing and changing the label roll ................................................................................................ 27
5 Select and queue print / start print job.................................................................................................. 28
6 Pause, resume or stop a print job .......................................................................................................... 30
7 Moving the label web............................................................................................................................. 32
8 Printing modes ....................................................................................................................................... 33
8.1 Continuous printing mode ............................................................................................................. 33
8.2 Die-cut printing mode .................................................................................................................... 34
8.3 Blackmark printing mode ............................................................................................................... 36
8.4 Gap size and speeds ....................................................................................................................... 38
9 Shutting down the T2-C press ................................................................................................................ 39
10 Driver installation and features.......................................................................................................... 40
10.1 Driver installation........................................................................................................................... 40
10.2 Driver features and functions......................................................................................................... 45
11 User Interface (UI).............................................................................................................................. 49
11.1 Right side status bar....................................................................................................................... 49

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11.2 General Settings (HOME tab) ......................................................................................................... 50
11.2.1 Overview menu ...................................................................................................................... 50
11.2.2 Settings menu......................................................................................................................... 51
11.2.3 Statistics menu ....................................................................................................................... 58
11.2.4 Shutdown ............................................................................................................................... 60
11.2.5 Exporting statistics data to a CSV file/ viewing statistics from a browser .............................. 60
11.3 T2-C press handling menus (TrojanTwo tab).................................................................................. 62
11.3.1 Overview menu ...................................................................................................................... 62
11.3.2 Handling menu ....................................................................................................................... 63
11.3.3 Maintenance menu ................................................................................................................ 64
11.3.4 Job Library menu .................................................................................................................... 66
11.3.5 Print Queue menu .................................................................................................................. 69
11.3.6 Diagnostics menu ................................................................................................................... 70
11.3.7 Media Settings menu.............................................................................................................. 71
12 Updating software and firmware ....................................................................................................... 75
12.1 Updating via online updater........................................................................................................... 75
12.2 Updating via offline updater .......................................................................................................... 76
13 Using the built in slitter for T2-C press............................................................................................... 78
13.1 Purpose .......................................................................................................................................... 78
13.2 Usage.............................................................................................................................................. 78
13.3 Replacing the slitter blades ............................................................................................................ 80
14 Maintenance ...................................................................................................................................... 83
14.1 Regular cleaning/checking tasks..................................................................................................... 83
14.1.1 Wipe down surfaces ............................................................................................................... 83
14.1.2 Emptying waste ink bottle...................................................................................................... 86
14.2 Replacing the wiper roller .............................................................................................................. 87
14.3 Manual printhead wiping ............................................................................................................... 91
14.4 Clean or replace aerosol filter ........................................................................................................ 95
15 Preparing the T2-C press for transportation ...................................................................................... 96
15.1 Removing the printhead................................................................................................................. 96
15.2 Storing the printhead ..................................................................................................................... 97
15.3 Removing the ink from the reservoir ink tanks .............................................................................. 98
15.4 Removing the ink from the ink filters............................................................................................. 99
15.5 Empty and clean waste ink bottle ................................................................................................ 100
15.6 Removing the ink tanks ................................................................................................................ 100
16 Troubleshooting ............................................................................................................................... 101

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16.1 Error States................................................................................................................................... 101
16.2 Error messages on screen ............................................................................................................ 104
17 Appendix .......................................................................................................................................... 106

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1Certificate of compliance and Safety information

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1.1 Introduction
Original instructions
These instructions are Trojanlabel’s original instructions for the Trojanlabel press
(henceforth called the machine or TrojanTwo-Compact press or T2-C press).
Purpose
The purpose of these instructions is to ensure correct installation, use, handling and
maintenance of the machine.
Accessibility
The instructions are to be kept in a location known to the staff and must be easily
accessible for the operators and maintenance personnel.
Knowledge
It is the duty of the employer (the owner of the machine) to ensure that anyone who is to
operate, service, maintain, or repair the machine have read the instructions. As a
minimum, they should have read the part(s) relevant for their work. In addition, anyone
who is to operate, service, maintain, or repair the machine is under obligation to look for
information in the instructions themselves.
1.2 General information
Manufacturer
The machine has been manufactured by:
Company name: Trojanlabel
Address: Marielundvej 46A 2 sal
2730 Herlev
Denmark
The machine’s designation
The machine’s complete designation is Label Press type T2-C.
Machine plate
The machine plate (picture) is situated on the back side of the machine on the middle
bottom:

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1.3 Overview and application
General description
The machine consists of an unwinder/rewinder, label edge sensor, label gap and blackmark
sensor, NIP roller, slitter and 4 ink tanks.
If any changes or alterations are made to the machine, these changes or alterations must
be reflected in these instructions as necessary.
The machine’s purpose and intended use
Application: The machine is only to be used to print labels.
The machine must not be used for any other purpose than the purpose mentioned above.
Warning about foreseeable misuse
The T2-C press may not be used with inks not endorsed by Trojanlabel. All inks purchased
from Trojanlabel or from official Trojanlabel distributors worldwide are endorsed by
Trojanlabel.
Technical specifications
Physical dimensions in inches and millimeters:
Length 23.8" x Width 22.8" x Height 31.3”
Length 606 mm x Width 580 mm x Height 795 mm
Weight:
132.3 lbs. (60 kg) without ink tanks and label roll
Electrical:
Nominal supply voltage: 100-240V AC
Nominal supply frequency: 50-60hz
Estimated peak consumption: 240W
Full-load current: 3.6 A
Machine power supply:
240 W (48 VDC, 5 A), please see “T2-C_Meanwell_SP-240-SPEC.PDF” for details:
http://www.trojanextranet.com/media/59742/t2-c_meanwell_sp-240-spec.pdf
Operating positions, location and arrangement
The machine is intended to be used in a light industrial / office environment. The operator
operates the machine in a standing or sitting position.
The machine should be placed on a properly leveled worktable or cabinet which is able to handle
the T2-C press’ weight and size. Use spirit level to check leveling.
NOTE: Improper leveling of the machine might cause print quality issues and shorten the
printhead life.

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Temperature
Recommend operational temperatures
•Operation: 20° to 30° Celsius at RH 22-80% (non-condensing)
•Storage: -5° to 50° Celsius at RH up to 85%, non-condensing at 65°
If transferring the machine from different temperature conditions, ensure that the
machine has time to acclimatize.
Operating Environment
It is important that the machine is placed in a clean environment as possible, with sufficient
air conditioning/cleaning. Avoid placing it in an environment with dust and paper debris, as
the print head nozzles are sensitive to this.
Label Materials
The machine requires ink jet coated label materials for optimal print quality; some non-
coated materials will also work. Please contact Trojanlabel or your distributor for
recommendations of suited materials.
It is imperative to have a local source of material, to ensure a stable production.
Media specifications:
Roll Size: max. 12”(300 mm), inner core diameter 2.99” (76 mm)
Media Types: Plain Paper, Gloss Paper, Matte Paper and Synthetic pressure-sensitive;
Ink jet treatment (coating) recommended.
Media Thickness 4 pt. /mil to 12 pt. /mil (0.1-0.3 mm) –with default print height
setting, print height is adjustable for thicker media.
Label Size/Print Area
Width 1.0" (25.4 mm) to 8.66" (220 mm)
Length 0.59” (15 mm) - 30.0” (762 mm) – 30.0” (762 mm) maximum length can be
extended with stitch function.
Print Speed and Resolution
Printing Technology: Thermal Inkjet
Resolution and Speed:
6 ips (9m/min.) at 1600 x 1600 dpi
12 ips (18m/min.) at 1600 x 800 dpi

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Overview
1: NIP clamp, 2: 7” touch screen display, 3: Lid to access aerosol filter and slitter knifes, 4: Built-in slitter
knifes, 5: Unwinder, 6: Rewinder
1: Lid for easy access to gap/blackmark sensor and maintenance, 2: Sensor for gap/blackmark detection,
3: Label edge sensor, 4: Waste Ink bottle inside (can be accessed via drawer), 5: Easy installation (Ethernet
and power outlet 100-240V AC –50/60 Hz)
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