Asus GQE100 User manual

ASUS
Hangouts Meet
hardware kit
GQE10A
User Guide

COPYRIGHT INFORMATION
No part of this manual, including the products and software described in it, may be
reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any
language in any form or by any means, except documentation kept by the purchaser for
backup purposes, without the express written permission of ASUSTeK COMPUTER INC.
(“ASUS”).
ASUS PROVIDES THIS MANUAL“AS IS”WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS
OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL ASUS,
ITS DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL,
INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF PROFITS,
LOSS OF BUSINESS, LOSS OF USE OR DATA, INTERRUPTION OF BUSINESS AND THE LIKE), EVEN
IF ASUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ARISING FROM ANY
DEFECT OR ERROR IN THIS MANUAL OR PRODUCT.
Products and corporate names appearing in this manual may or may not be registered
trademarks or copyrights of their respective companies, and are used only for identification or
explanation and to the owners’benefit, without intent to infringe.
SPECIFICATIONS AND INFORMATION CONTAINED IN THIS MANUAL ARE FURNISHED FOR
INFORMATIONAL USE ONLY, AND ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE,
AND SHOULD NOT BE CONSTRUED AS A COMMITMENT BY ASUS. ASUS ASSUMES NO
RESPONSIBILITY OR LIABILITY FOR ANY ERRORS OR INACCURACIES THAT MAY APPEAR IN THIS
MANUAL, INCLUDING THE PRODUCTS AND SOFTWARE DESCRIBED IN IT.
Copyright © 2020 ASUSTeK COMPUTER INC. All Rights Reserved.
LIMITATION OF LIABILITY
Circumstances may arise where because of a default on ASUS’part or other liability, you
are entitled to recover damages from ASUS. In each such instance, regardless of the basis
on which you are entitled to claim damages from ASUS, ASUS is liable for no more than
damages for bodily injury (including death) and damage to real property and tangible
personal property; or any other actual and direct damages resulted from omission or failure of
performing legal duties under this Warranty Statement, up to the listed contract price of each
product.
ASUS will only be responsible for or indemnify you for loss, damages or claims based in
contract, tort or infringement under this Warranty Statement.
This limit also applies to ASUS’suppliers and its reseller. It is the maximum for which ASUS, its
suppliers, and your reseller are collectively responsible.
UNDER NO CIRCUMSTANCES IS ASUS LIABLE FOR ANY OF THE FOLLOWING: (1) THIRD-
PARTY CLAIMS AGAINST YOU FOR DAMAGES; (2) LOSS OF, OR DAMAGE TO, YOUR RECORDS
OR DATA; OR (3) SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES OR FOR ANY ECONOMIC
CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS OR SAVINGS), EVEN IF ASUS, ITS
SUPPLIERS OR YOUR RESELLER IS INFORMED OF THEIR POSSIBILITY.
SERVICE AND SUPPORT
Visit our multi-language web site at https://www.asus.com/support/
First Edition
February 2020
E16374

Contents
About this user guide ....................................................................................... 5
Package contents............................................................................................... 6
Getting to know your Meeting Computer System
Features ...............................................................................................................10
Rear view ...........................................................................................................10
Left side view ...................................................................................................12
Right side view ................................................................................................12
Bottom view .....................................................................................................13
Using your Meeting Computer System hardware kit
Getting started..................................................................................................16
Connect a display panel to your Meeting Computer System.........16
Connect the speakermic..............................................................................17
Connect the camera......................................................................................18
Connect the touchscreen............................................................................19
Connect the AC power adapter to your
Meeting Computer System.........................................................................22
Turn on your Meeting Computer System..............................................24
Configuring your Meeting Computer System hardware kit
Before you begin using your device for video conferencing ...........26
Setup requirements.......................................................................................26
Setup your system..........................................................................................28
Enroll your device...........................................................................................37
Manage devices and rooms .........................................................................40
Troubleshooting
Fix a problem.....................................................................................................42
Help and support.............................................................................................42
Appendix
Safety information...........................................................................................44
Setting up your system.................................................................................44
Care during use...............................................................................................44
Regulatory notices...........................................................................................46
ASUS contact information ............................................................................53

GQE10A hardware kit
5
About this user guide
This user guide provides information about the hardware and
software features of your Meeting Computer System hardware kit,
organized through the following chapters:
Chapter 1: Getting to know your Meeting Computer System
This chapter details the hardware components of your Meeting
Computer System.
Chapter 2: Using your Meeting Computer System hardware kit
This chapter provides you with information on using your Meeting
Computer System.
Chapter 3: Configuring your Meeting Computer System hardware
kit
This chapter provides you with information on setting your Meeting
Computer System for video conferencing.
Troubleshooting
This section includes instructions on how to fix a problem that
you may encounter when using your Meeting Computer System
hardware kit.
Appendix
This section includes notices and safety statements for your Meeting
Computer System.
Conventions used in this user guide
To highlight key information in this user guide, some text are
presented as follows:
IMPORTANT! This message contains vital information that must be
followed to complete a task.
WARNING! This message contains important information that must
be followed to keep you safe while performing certain tasks and
prevent damage to your device, data and components.
NOTE: This message contains additional information that can help
complete tasks.

6
GQE10A hardware kit
Package contents
Your Meeting Computer System hardware kit package contains the
following items:
*The bundled power adapter may vary with territories.
Meeting Computer System Wall mounting plate
Power cable* Wall mounting plate screw set
AC power adapter* Standing mount
Camera Camera USB cable
(Type-A to Type-C™)
Technical documentations
Speakermic Speakermic cable
(Type-A to Micro USB)

GQE10A hardware kit
7
NOTE:
• If the device or its components fail or malfunction during normal
and proper use within the warranty period, bring the warranty
card to the ASUS Service Center for replacement of the defective
components.
• Some bundled accessories may vary with different models. For
details on these accessories, refer to their respective user manuals.
* The bundled power adapter plug heads may vary with territories
** The bundled Touchscreen USB data cable (Blue) may vary with territories
Touchscreen power adapter
Touchscreen Touchscreen adapter plug heads*
Touchscreen HDMI™ cable
(Green)
Touchscreen USB power cable
(Red)
Touchscreen USB data cable
(Blue)**

8
GQE10A hardware kit

1
Getting to know your Meeting
Computer System

10
GQE10A hardware kit
Features
Rear view
Power button
The power button allows you to turn the Meeting Computer
System on or off. You can use the power button to put your
Meeting Computer System to sleep mode or press it for
four (4) seconds to force shutdown your Meeting Computer
System.
Headphone/Headset/Microphone jack
This port allows you to connect amplified speakers or
headphones. You can also use this port to connect your
headset or an external microphone.
USB 3.1 Gen 1 Type-C®/DisplayPort combo port
This USB Type-C® (Universal Serial Bus) port provides a
transfer rate of up to 5 Gbit/s; supports DisplayPort 1.2
(3840 x 2160) at 60Hz with 24-bit color; and supports Power
Delivery at 5v, 3A. Use a USB Type-C® adapter to connect
your Meeting Computer System to an external display.
HDMI™ port
The HDMI™ (High Definition Multimedia Interface) port
supports a Full-HD device such as an LCD TV or monitor to
allow viewing on a larger external display.

GQE10A hardware kit
11
USB 3.2 Gen 1 port
The USB 3.2 Gen 1 (Universal Serial Bus) port provides a
transfer rate up to 5 Gbit/s. This port also supports the
Battery Charging 1.2 technology that allows you to charge
your USB devices.
NOTE: Battery Charging 1.2 technology is only
available on selected models, and provides a maximum
of 5V / 1.5A output.
USB 3.2 Gen 1 port
The USB 3.2 Gen 1 (Universal Serial Bus) port provides a
transfer rate up to 5 Gbit/s.
LAN port
The 8-pin RJ-45 LAN port supports a standard Ethernet cable
for connection to a local network.
Reset button
The reset button allows you to reset the Meeting Computer
System.
Power input
The supplied power adapter converts AC power to DC power
for use with this jack. Power supplied through this jack
supplies power to the Meeting Computer System. To prevent
damage to the Meeting Computer System, always use the
supplied power adapter.
WARNING! The power adapter may become warm to
hot when in use. Do not cover the adapter and keep it
away from your body.
Kensington security slot
The Kensington security slot allows you to secure your
Meeting Computer System using Kensington® security
products.

12
GQE10A hardware kit
Left side view
Air vents (exhaust vent)
The air vents allow your Meeting Computer System chassis to
expel hot air out.
IMPORTANT! For an optimum heat dissipation and
air ventilation, ensure that the air vents are free from
obstructions.
Right side view
Air vents (intake vent)
The air vents allow cooler air to enter your Meeting Computer
System chassis.
IMPORTANT! For an optimum heat dissipation and
air ventilation, ensure that the air vents are free from
obstructions.

GQE10A hardware kit
13
Mount pad slots
The mount slots are used to attach the Meeting Computer System
to the wall mounting plate or the standing mount.
Bottom view

14
GQE10A hardware kit

2
Using your Meeting Computer
System hardware kit

16
GQE10A hardware kit
Getting started
Connect a display panel to your Meeting
Computer System
You can connect a display panel or projector that has the following
connectors:
• HDMI™ connector
• DisplayPort (USB Type-C
®
)
• DVI connector (used with an HDMI™–DVI adapter)
NOTE:
• The HDMI™–DVI adapter is purchased separately.
• The USB Type-C®-HDMI™ cable is purchased separately.
Connect display via HDMI™ port
Connect display via USB Type-C® DisplayPort
To connect a display panel to your Meeting Computer System:
Connect a display cable either to the HDMI™port or the Type-C
®
DisplayPort.

GQE10A hardware kit
17
Connect the speakermic
Connect the speakermic to a USB 3.2 Gen 1 port on the rear of your
Meeting Computer System.
NOTE: Please refer to pages 35-36 for more information on the
recommended USB 3.2 Gen 1 port to connect the speakermic to.

18
GQE10A hardware kit
Connect the camera
Connect the camera to a USB 3.2 Gen 1 port on the rear of your
Meeting Computer System.
NOTE: Please refer to pages 35-36 for more information on the
recommended USB 3.2 Gen 1 port to connect the camera to.

GQE10A hardware kit
19
Connect the touchscreen
To connect the touchscreen to your Meeting Computer System
NOTE: Ensure to use the Touchscreen USB data cable (Blue).
A. Connect the Touchscreen USB data cable (Blue) to the data USB
port on your touchscreen.
B. Connect the touchscreen to a USB 3.2 Gen 1 port on the rear of
your Meeting Computer System. Ensure to connect the USB 3.2
Gen 1 connector to connect to your Meeting Computer System.
NOTE: Please refer to pages 35-36 for more information on the
recommended USB 3.2 Gen 1 port to connect the touchscreen to.
Touchscreen USB data cable (Blue)

20
GQE10A hardware kit
To connect the AC power adapter of your touchscreen
NOTE: Ensure to use the Touchscreen USB power cable (Red).
A. Connect the Touchscreen USB power cable (Red) to the AC
power adapter.
B. Connect the Touchscreen USB power cable (Red) to the power
USB port on your touchscreen.
C. Attach the appropriate adapter plug head to the adapter, then
plug the AC power adapter into a 100V~240V power source.
NOTE: For more information on attaching the adapter plug head to
the adpater, refer to the user guide bundled with the touchscreen.
Touchscreen USB power cable (Red)