AT&T E5828B User manual

User's manual
E5828B/E1828B
5.8 GHz corded/cordless
telephone/answering
system with caller ID/
call waiting

Model # E5828B/E1828B
Product name: 5.8GHz corded/cordless telephone/answering system
Serial #
(found on the bottom of the telephone base)
Purchase date:
Place of purchase:
Congratulations
on purchasing your
new AT&T product.
Before using this AT&T product, please
read the Important safety instructions
on pages 57-59 of this manual.
Please thoroughly read the user’s
manual for all the feature operations
and troubleshooting information necessary to install
and operate your new
AT&T product. You can also visit our
website at www.telephones.att.com
or call 1 [phone].
In Canada dial 1 [phone].
© 2007 Advanced American Telephones. All rights reserved.
AT&T and the AT&T logo are trademarks of AT&T Knowledge Ventures,
licensed to Advanced American Telephones.

STOP! See page 7
for easy instructions.
You must install and charge
the battery before using the
telephone.
CAUTION: To reduce the risk of fire or injury to persons or damage to the telephone, read
and follow these instructions carefully:
• Use only the supplied rechargeable battery or replacement battery 2422 (SKU 23402, part number
89-0047-00-00) or equivalent. To order a replacement battery, visit our
website at www.telephones.att.com or call 1 [phone].
In Canada dial 1 [phone].
• Do not dispose of the battery in a fire. Like other batteries of this type, it could explode if
burned. Check with local codes for special disposal instructions.
• Do not open or mutilate the battery. Released electrolyte is corrosive and may cause damage
to the eyes or skin. It may be toxic if swallowed.
• Exercise care in handling batteries in order not to create a short circuit. Do not allow conduc-
tive materials such as rings, bracelets, or keys to touch the battery. The battery or conductor
may overheat and cause harm.
• Charge the battery provided with or identified for use with this product only in accordance
with the instructions and limitations specified in this manual.
• Observe proper polarity orientation between the battery and battery charger.
• Do not disassemble your telephone. There are no user-serviceable parts inside. Refer to quali-
fied service personnel for servicing.
For customer service or product information, visit our web-
site at www.telephones.att.com or call 1 [phone].
In Canada dial 1 [phone].

1
Getting started
Quick reference guide.....................2
Parts checklist.....................................4
Telephone base installation .........5
Battery installation & charging...7
Wall mounting.....................................8
Belt clip & optional headset.............9
Telephone operation
Handset settings............................. 10
Base settings .................................... 13
Basic cordless handset operation...15
Basic base operation.................... 16
Options while on calls ................. 17
Call transfer....................................... 19
Intercom calls................................... 20
Directories
Directories.......................................... 23
Speed dialing.................................... 24
New directory entries................... 26
Directory search.............................. 28
To dial or change an entry ........ 29
Caller ID summary
Caller ID summary.......................... 30
Caller ID memory ...........................33
Call waiting ............................................37
Answering system operation
Answering system operation .... 38
Day & time announcements......... 39
Outgoing announcements.......... 40
Changing feature options........... 41
Message playback .......................... 42
Recording and playing memos....43
Message counter displays.......... 44
Answering system mode............. 45
Remote access................................. 46
Appendix
Display screen messages lights...47
Indicator lights & alert tones.......49
Troubleshooting .............................. 50
Important safety instructions ... 57
FCC part 68 & ACTA...................... 60
FCC part 15 ....................................... 62
Limited warranty............................. 63
Technical specifications............... 66
Index ..................................................... 67
Remote access wallet card...........68
Table of contents
User's manual
E5828B/E1828B
5.8 GHz corded/cordless
telephone/answering
system with caller ID/
call waiting

2
Getting started
DIR /VOLUME+
When phone is idle (not in use),
press DIR to display directory
entries (page 29). While entering
letters in names, press to advance
or press twice to enter space. While
programming, press to change menu
item or value (pages 10-12). During
a call, press DIR to adjust listen-
ing volume.
INT/DELETE
While phone is idle, press to page
base (page 20) or press and hold to
delete all caller ID entries (page 36).
While a caller ID entry is displayed,
press to delete displayed entry
(page 35).
PHONE/FLASH
Press to make or answer a call
(page 15). During a call, press to
receive an incoming call if call wait-
ing is activated (page 17).
SELECT/TRANSFER
Press to store a programming option
(pages 10-12), or to create a directory
entry in memory (page 26). During a
call, press to transfer a call between
cordless handsets (page 19).
Quick reference guide
OFF/CLEAR
During a call, press to hang up.
While using menus, press to can-
cel an operation, or exit the menu
display.
HOLD
Press to place a call on hold. Press
again to resume your call (page
17). MENU/CHAN
Press to customize the handset’s
operation (pages 10-12). During
a call, press to switch to another
channel if there is interference.
REDIAL/PAUSE
Before dialing, press to display the
last number called (page 15). While
dialing or entering numbers into
your directory, press to insert a four-
second dialing pause (page 27).
Cordless handset
Feature menu
Feature menu
DIRECTORY ..............Page 23
SPEED DIAL .............Page 24
RINGER ......................Page 12
DATE/TIME ...............Page 11
LANGUAGE ..............Page 10
DIRECTORY
CID/-VOLUME
When phone is idle, press CID to
display caller ID information (pages
30-32). While entering names or
numbers, press to move the cur-
sor to the left. While programming,
press to change menu item or value
(pages 10-12). During a call, press
CID to adjust listening volume.
Using menus
Press CID/-VOLUME or DIR /VOLUME+
to scroll through menu items.
Press SELECT/TRANSFER to select or
modify a highlighted item.
Press OFF/CLEAR to cancel an oper-
ation, or exit the menu display.

3
Getting started
Quick reference guide
Telephone base
• INTERCOM/CID DEL:
Press to delete displayed
caller ID entry (page 35).
While phone is idle, press to
page handset (page 20), or
press and hold to delete all
caller ID entries (page 36).
• MENU: Press to customize
the telephone’s operation
(page 13).
• FLASH: During a call,
press to receive an incom-
ing call if call waiting is
activated (page 17).
• REDIAL/PAUSE: Before
dialing any numbers, press
to display the last number
called (page 16).
While dialing or entering
numbers into your directory,
press to insert a four-sec-
ond dialing pause (page 27).
CONTRAST: Press to adjust
screen contrast.
RINGER VOLUME:Adjust
switch on side of base (off, low,
high). (page 14)
• CLEAR: While using
menus, press to can-
cel an operation, or
exit the menu display.
• CID: Press when
phone is idle to dis-
play caller ID informa-
tion (page 33). While
entering numbers or
letters, press to move
the cursor to the left.
• SELECT: Press to
store a programming
option (page 13), or
to create a directory
entry in memory (page
26).
• DIR : Press when
phone is idle to display
directory entries. While
entering or modify-
ing names, press to
advance cursor.
• DISP DIAL: Press to
dial number currently
displayed.
• CLOCK: Press to review or set
clock (page 39).
• SETUP: Press repeatedly to hear
setup options (page 41).
• ANNC.: Press to review or record
announcement; press again to quit
(page 40).
• RECORD: Press to record a
memo (page 43) or after pressing
ANNC. to record an outgoing
announcement (page 34).
• PLAY/STOP: Press to start or
stop message playback (page 42).
• DELETE: Press to delete mes-
sage currently playing, hold to
delete all old messages (page 42).
• ANSWER ON: Press to turn
answering system on or off (page 45).
• REPEAT: Press to repeat mes-
sage, press twice to play previous
message (page 42).
• SKIP : Press to skip message
(page 42).
• HOLD: Press to place
call on hold. Press again
to resume call (page
17).
• VOLUME : During
a call, press or to
adjust listening volume
(page 17).
• MUTE: Press to silence
microphone, press again
to resume your conver-
sation (page 17).
• SPEAKER: Press to
activate the Clearspeak™
dial-in-base speaker-
phone. The Clearspeak™
speakerphone allows
clear, hands-free com-
munications when you
are positioned near the
telephone base.

4
Getting started
Telephone base
Belt clips for cord-
less handset
Chargers for
cordless handset
Power adapter for
telephone base
Power adapters for
handset charger
Telephone line cord
(1 long, 1 short)
Battery compart-
ment covers
Cordless handsets
User's manual Quick start guide
Base handset Handset cord
Parts checklist
Save your sales receipt and original packaging in case it is necessary to ship
your telephone for warranty service.
Check to make sure the telephone package includes the following. The model
number of your telephone can be found on the label located on the bottom
of the telephone base.
Batteries for
cordless handset
User's manual
E5828B/E1828B
5.8 GHz corded/cordless
telephone/answering
system with caller ID/
call waiting
Quick start guide
E5828B/E1828B
5.8 GHz corded/cordless
telephone/answering
system with caller ID/
call waiting

5
Getting started
Telephone base installation
Choose a central location close to a telephone jack and a power outlet not
controlled by a wall switch. The telephone base can be placed on a flat sur-
face or mounted on a standard wall plate. For optimum range and better
reception, place the telephone base in a high and open location.
Avoid placing the telephone base too close to:
• Communication devices such as: personal computers, computer routers,
television sets, VCRs, wireless routers (wireless broadband, wi-fi, or 802.11)
or other cordless telephones.
• Excessive heat sources.
• Noise sources such as a window with traffic outside, motors, microwave
ovens, refrigerators, or fluorescent lighting.
• Excessive dust sources such as a workshop or garage.
• Excessive moisture.
• Extremely low temperature.
• Mechanical vibration or shock such as on top of the washing machine or
work bench.

6
Getting started
Telephone base installation
NOTES:
1. Use only the power adapter supplied with this product or equivalent. To order a
replacement power adapter, visit our website at www.tel-
ephones.att.com, or call 1 [phone]. In Canada dial
1 [phone].
2. Be sure to use an electrical outlet not controlled by a wall switch.
3. This power adapter is intended to be correctly oriented in a vertical or floor mount position.
4. If you receive high speed internet through your telephone line (commonly referred to as DSL), and
you are experiencing interference during telephone conversations and/or your caller ID features
are not functioning properly, install a DSL filter to the telephone line between the telephone base
and the telephone wall jack. Contact your DSL service provider for a DSL filter.
Telephone line cord
DSL filter
(Optional for DSL users, see number
four in the note section, below.)
5. Plug the other end
of the telephone line
cord into a telephone
jack.
4. Plug the large end of
the larger power adapter
into an electrical outlet
not controlled by a wall
switch.
3. Route cords through
slots.
2. Plug one end of the
telephone line cord into
the telephone jack at the
bottom of the telephone
base.
1. Plug the small end of the larg-
er power adapter into the power
jack at the bottom of the tele-
phone base.
6. Plug one end of the coiled handset cord into the jack at
the bottom of the telephone base. Plug the other end of the
coiled cord into the base handset.

7
Getting started
BATTERY LOW
10:08
AM
02/14
NEEDS RECHARGING
then
1. Plug the small end of
the smaller power adapter
into the jack on the under-
side of the charger, then
route the cord through the
slot as shown.
Battery installation & charging
After installing the battery, you may be able to make or receive short calls. For
best performance, place the handset in charger to charge for 16 hours before
use.
You can keep the battery charged by returning the handset to charger after use.
When the battery is fully depleted, a recharge takes about 12 hours. The average
talk time on a fully charged battery is about five hours, and the standby time is
approximately six days. Actual battery life depends on usage conditions and age
of battery.
3. Insert the plug as indi-
cated. Be sure to securely
insert the plug, making
sure that it matches the
color-corded label inside
the battery compartment.
6. You may be able to make or receive
short calls. For best performance, place
the handset in charger to charge for at
least 16 hours before first use.
Battery low indicator
Return the handset to the
charger to recharge when this
symbol flashes and the hand-
set beeps or when the hand-
set screen displays NEEDS
RECHARGING.
2. Plug the large
end of the smaller
power adapter into
an electrical outlet
not controlled by a
wall switch.
5. Slide the bat-
tery compart-
ment cover up
until it clicks.
4. Place the bat-
tery and wires
inside the com-
partment.
To replace the battery,
press in and downward
on the tab of the bat-
tery compartment to
open the battery com-
partment cover. Lift
out the old battery
and disconnect it from
the handset. Follow
the instructions on
this page to install and
charge the new battery.
NOTE: Under normal conditions, the
battery should last approximately one year.
This may vary depending on usage.
Caution: Use only the supplied rechargeable battery or replacement battery 2422 (SKU 23402,
part number 89-0047-00-00) or equivalent. To order a replacement battery, visit
our website at www.telephones.att.com or call 1 [phone].
In Canada dial 1 [phone].
-- 1 --

8
Getting started
Wall mounting
The telephone base can be installed on any standard wall-phone outlet as
shown below. Choose a location away from electronic equipment such as per-
sonal computers, computer routers, television sets or microwave ovens. Avoid
excessive heat, cold, dust or moisture.
1. Connect the telephone line cord and
power adapter to the jacks on the bot-
tom of the telephone base.
5. Remove handset telephone base tab, rotate
and replace to hold corded handset secure-
ly in place when telephone base is mount-
ed on the wall.
2. Grasp and squeeze to open hinged wall
mount, then rotate wall mount and lock
in place.
4. Press the pegs firmly and slide them
down so the telephone base is held
securely on outlet mounting pegs.
3. Plug the power adapter into an elec-
trical outlet not controlled by a wall
switch. Plug the telephone line cord
into a telephone wall jack.

9
Getting started
Belt clip & optional headsett
Install belt clip as shown below (if desired).
Plug 2.5mm head-
set into jack on side
of handset (beneath
small rubber flap).
NOTE: If the sound quality of the
headset is unsatisfactory, try unplugging
it, and firmly plugging it in again.
Snap belt clip
into notches
on both sides
of handset.
To release belt clip from
handset, lift one side of
the belt clip out of the
notch.
For hands-free telephone conversations, use any industry standard 2.5 mm
headset (purchased separately). For best results, use an AT&T 2.5 mm
headset. To order an AT&T 2.5 mm headset, visit our website at
www.telephones.att.com or call 1 [phone]. In Canada
dial 1 [phone].

10
Telephone operation
Handset settings
You can change settings to program how the
cordless handset works. Each cordless handset
operates individually from the other handsets. The
ringer sound, ringer volume, date, time, dial mode
and language must be programmed separately for
each cordless handset.
• Press MENU/CHAN, then use the CID/-VOLUME
or DIR /VOLUME+ buttons to scroll to the fea-
ture you want to change. Press SELECT/TRANSFER
to select the displayed item.
• Press OFF/CLEAR anytime to cancel an opera-
tion and exit the menu display.
Follow the steps below to program the cordless
handset. To stop anytime, press OFF/CLEAR. If
the telephone rings, programming stops automati-
cally so you can answer the call.
Choose handset language
In this menu you can select the language used in
all menus and screen displays.
• Press MENU/CHAN to begin programming.
• Press CID/-VOLUME or DIR /VOLUME+ until
the screen displays LANGUAGE.
• Press SELECT/TRANSFER to see the current set-
ting flashing.
• Press CID/-VOLUME or DIR /VOLUME+ to
scroll through the available options of ENGLISH,
ESPANOL and FRANCAIS.
• Press SELECT/TRANSFER to select the displayed
language and exit.
LANGUAGE

11
Telephone operation
Handset settings
Set handset date & time
The handset displays the date & time when idle.
You can set the time manually, or you can allow
it to be set automatically with incoming caller ID
information. The time will be set automatically
only if you subscribe to caller ID service provided
by your local telephone company (page 30).
• Press MENU/CHAN to begin programming.
• Press CID/-VOLUME or DIR /VOLUME+ until
the s c reen displays DATE/TIME. Press
SELECT/TRANSFER to confirm.
• The month in the displayed date starts to flash.
Use CID/-VOLUME or DIR /VOLUME+ to
scroll through the numbers 1 (for January), 12
(for December). Press SELECT/TRANSFER when
the appropriate month is flashing.
• The date starts to flash. Use CID/-VOLUME
or DIR /VOLUME+ to scroll through the num-
bers 01-31. Press SELECT/TRANSFER when the
appropriate date is flashing.
• The hour starts to flash. Use CID/-VOLUME or
DIR /VOLUME+ to scroll through the numbers
1-12. Press SELECT/TRANSFER when the appro-
priate hour is flashing.
• The minute starts to flash. Use CID/-VOLUME
or DIR /VOLUME+ to scroll through the num-
bers 00-59. Press SELECT/TRANSFER when the
appropriate minute is flashing.
• AM/PM starts to flash. Use CID/-VOLUME or
DIR /VOLUME+ to alternate between AM and
PM. Press SELECT/TRANSFER when the appro-
priate option is flashing, save the selection and
exit.
DATE/TIME
10:08
AM
02/14
NOTES:
1. You can choose to set the time manually, or you can allow
it to be set automatically with incoming caller ID informa-
tion. The time will be set automatically only if you sub-
scribe to caller ID service provided by your local telephone
company.
2. Caller ID will not set the year. See page 39 for instructions
on how to set the year.

12
Telephone operation
Handset settings
Selectable handset ringer melodies
This feature allows you to choose one of four
ringing tones (1-4) or turn the ringer off. Use the
CID/-VOLUME or DIR /VOLUME+ button to
hear an example of each ringer tone, then press
SELECT/TRANSFER to select the one you prefer.
• Press MENU/CHAN to begin programming.
• Press CID/-VOLUME or DIR /VOLUME+ until
the screen displays RINGER: and setting.
• Press SELECT/TRANSFER to change current set-
ting.
• Press CID/-VOLUME or DIR /VOLUME+ to
display 1, 2, 3, 4, or OFF. You will hear a sample
of each ringer tone.
• Press SELECT/TRANSFER to select the displayed
ringer tone and exit.
Set handset ringer volume
• Press and hold CID/-VOLUME or DIR /VOLUME+
for about two seconds.
• When the screen displays OFF LOW HIGH,
the current setting will flash.
• Press CID/-VOLUME or DIR /VOLUME+ to
select your preference.
• Pre ss SELECT/TRANSFER, OFF / CLEAR,
or MENU/CHAN to confirm and save your
selection, and exit to idle mode.
RINGER: 1
OFF LOW HIGH
NOTES:
1. The cordless handset can be temporarily muted by pressing OFF/CLEAR during incoming
ringing. The next call will ring normally.
2. If you choose OFF, the cordless handset ringer will be turned off, and the screen will display
RINGER OFF and when the cordless handset is idle. If there are any un-reviewed calls, the
screen will displays XX MISSED CALLS and instead of RINGER OFF and .
3. When the volume level is at the maximum or minimum setting, you will hear two alert beeps.

13
Telephone operation
Base settings
You can change settings to program how the tele-
phone base works.
Follow the steps below to program the telephone
base. To stop at any time, press CLEAR. If the
telephone rings, programming stops automatically
so you can answer the call.
Telephone base language
At this menu you can select the language used in
all menus and screen displays.
• Press MENU to begin programming.
• Press CID or DIR until the screen displays
LANGUAGE .
• Press SELECT to change current setting.
• Press CID or DIR to scroll through the available
options of ENGLISH, ESPANOL and FRANCAIS.
• Press SELECT to select the displayed language
and exit.
Dial mode
At this menu you can choose tone or pulse dial-
ing. The factory default setting is TONE. Change
this to PULSE only if you do not have touch-tone
dialing service.
• Press MENU to begin programming.
• Press CID or DIR until screen displays DIAL MODE
and setting.
• Press SELECT to change current setting.
• Press CID or DIR to display TONE or
PULSE.
• Press SELECT to select displayed dial mode and
exit.
DIAL MODE: TONE
LANGUAGE
NOTES:
1. The dial mode setting affects
both the telephone base and
the handset(s).
2. During a power failure,
only the corded handset
can be used to make and
answer calls. The dial mode
will default to pulse dial. To
change to tone dial temporar-
ily, press TONE*on the tele-
phone base (page 18). When
the power is restored, the dial
mode will return to the pro-
grammed setting.

14
Telephone operation
Base settings
Base ringer volume
The base ringer volume can be set to OFF, LOW,
or HI, by adjusting the switch on the left side of
the telephone base. This switch affects only the
telephone base ringer volume, the handset ringer
volume remains unchanged.
Contrast adjustment (telephone base only)
There are four levels of contrast on the screen of
the telephone base which can be adjusted to suit
different viewing angles for both desktop use or
wall mounting. Press CONTRAST on the telephone
base to adjust the contrast on the screen.

15
Telephone operation
Basic cordless handset operation
Making and answering calls
To answer an incoming call, press PHONE/FLASH
(or any key except OFF/CLEAR,CID/-VOLUME
or DIR /VOLUME+). If you have caller ID service,
the caller’s number and name will appear on the
display screen after the first or second ring (see
page 30 for caller ID features and options).
To make a call, press PHONE/FLASH, then dial a
number. Press OFF/CLEAR or place in charger to
hang up.
To preview numbers before dialing, enter num-
bers first, then press PHONE/FLASH to dial.
Press CID/-VOLUME then INT/DELETE anytime
to make corrections when entering numbers.
NOTE: Only one cordless handset or one cordless handset
and the base can be on a call at a time. If the other cordless
handset attempts to join the call, its screen will display OTHER
HANDSET ON and then OR OUT OF RANGE.
Last number redial
Press REDIAL/PAUSE on the cordless handset to
display the last number called (up to 32 digits). To
dial the number displayed, press PHONE/FLASH.
You can also press PHONE/FLASH and then
REDIAL/PAUSE to dial the last number called with-
out previewing it. To delete this number, press
REDIAL/PAUSE twice. This will clear the redial
memory and leave it blank.
Ring silencing
The cordless handset ringer can be temporarily
turned off by pressing OFF/CLEAR when there is
an incoming call. You can answer the call, or let the
caller leave a message. This will silence the ringer
without disconnecting the call. If your answering
system is on, the caller will be asked to leave a mes-
sage (page 38). The next call will ring normally.
5201314
PHONE ON 00:49
NOTE: Pressing
OFF/CLEAR on a handset
will only temporarily silence
the ringer on that handset.
The other cordless hand-
set and telephone base will
continue to ring normally.

16
Telephone operation
Basic base operation
Making and answering calls
To answer a call, lift the corded handset, or press
SPEAKER. If you have caller ID service, the call-
er’s number and name will appear on the display
screen after the first ring (see page 30 for caller
ID features and options).
To make a call, lift the corded handset, (or press
SPEAKER) then dial a number.
To preview numbers before dialing, first enter tele-
phone number. Press CID then INTERCOM/CID DEL
to make corrections if necessary.
When the number is entered, press DISP DIAL to
activate the speakerphone and dial automatically.
You can continue using the speakerphone, or lift
the corded handset to switch to the corded hand-
set.
To hang up, replace the corded handset or press
SPEAKER on the base.
NOTE: Press SPEAKER to activate the Clearspeak™
dial-in-base speakerphone. The Clearspeak™ speakerphone
allows clear, hands-free communications when you are posi-
tioned near the telephone base.
Last number redial
Press REDIAL/PAUSE on the telephone base to
display the last number called (up to 32 digits).
To dial the number displayed, press DISP DIAL to
activate the speakerphone and dial automatically.
You can also call a redial number by pressing
SPEAKER and then REDIAL/PAUSE. You can
continue using the speakerphone, or lift the cord-
ed handset to switch to the handset.
To delete the displayed number, press REDIAL/PAUSE
again. This will clear the redial memory and leave
it blank.
Lift corded handset, or press
SPEAKER
12345678901
Redial
Press INTERCOM/CID DEL to
locate handset
SPEAKER 00:09

17
Telephone operation
Options while on calls
To adjust volume
Press CID/-VOLUME or DIR /VOLUME+ buttons
on the cordless handset or the VOLUME but-
ton on the telephone base to adjust listening
volume.
Call waiting
If you subscribe to a call waiting service with
your local telephone service provider, you will
hear a beep if someone calls while you are
already on a call. Press PHONE/FLASH on the
cordless handset or FLASH on the base to put
your current call on hold and take the new call.
You can press PHONE/FLASH on the cordless
handset or FLASH on the base anytime to switch
back and forth between calls.
Hold
Press HOLD to place a call on hold.
When a call is on hold, resume the conversation
on the cordless handset by pressing HOLD or
PHONE/FLASH. Resume a conversation at the
telephone base by lifting the handset or pressing
SPEAKER or HOLD on the telephone base.
When a call is on hold, you can place either the
corded handset in telephone base or the cord-
less handset in charger, and retrieve the call from
another telephone.
Mute
While using the telephone base, you can press
MUTE to silence the microphone during a con-
versation. You will be able to hear the caller, but
your caller will not be able to hear you until you
press MUTE again to resume conversation.
Flash
Volume
Hold
Channel
Flash
Mute
Volume
Speaker
Hold