AT&T MS2085 User manual

Quick start guide
MS2085 4-Line
Small Business Main Console

Parts checklist
Your telephone package contains the following items. Save your sales receipt
and original packaging in the event warranty service is necessary.
Handset with coiled
cord installed
User's manual
Console
Console power
adapter
Quick start guide
Ethernet cable
Wall mount bracket
Two gray telephone line cords
(2-conductor)
Two black telephone line cords
(4-conductor)
User’s manual
MS2085 4-Line
Small Business Main Console
Quick start guide
MS2085 4-Line
Small Business Main Console
This quick start guide provides you with the basic installation and
setup instructions.
You may refer to the user’s manual provided in the product package for
complete installation and operation instructions, or you can download the
manual from www.telephones.att.com/manuals.
For customer service or product information, visit our website at
www.telephones.att.com or call 1 [phone]. In Canada, dial
1 [phone].
Replacement directory card

Table of contents
Quick start guide
MS2085 4-Line
Small Business Main Console
Getting started
Quick reference guide .............................. 1
Console installation ................................... 4
Console installation (system
telephone)................................................... 8
For installation with use of
MS2015 deskset in the system
(auto set IP) ............................................... 8
Console installation (stand-alone
telephone)................................................... 9
System setup...............................................10
Prime line ..................................................10
Line group.................................................10
Telephone settings
Telephone setup ........................................11
Ringer volume.........................................11
Ringer tone...............................................11
Set date/time..........................................12
LCD language ..........................................12
Telephone operation
Telephone operation................................13
Making and ending a call..................13
On hook dialing (predialing)............13
Answering a call ....................................13
Temporary ringer silencing...............13
Options while on calls............................14
Call waiting...............................................14
Volume control .......................................14
Redial...............................................................15
To view the 10 most recently
dialed numbers.......................................15
To redial a number ...............................15
Conference call ..........................................16
A. Inviting parties using
Intercom.....................................................16
B. Join a call in progress...................17
Intercom.........................................................18
Make an intercom call to an
extension ...................................................18
Answer an intercom call....................18
End an intercom call............................18
Answer an incoming call during
an intercom call.....................................18
One touch.....................................................19
Assign a one-touch entry..................19
To dial a one-touch entry .................20
Directory
Create directory entries.........................21
Create a new directory entry ..........21
Search directory.........................................23
Search by name .....................................23
Display dial ...............................................23
Caller ID
Caller ID operation...................................24
Review the caller ID information...24
Dial a call history entry......................24
Save a caller ID entry to the
directory.....................................................24
Delete entries..........................................25
Answering system
Auto attendant setup..............................26
Record the auto attendant
announcement........................................26
Auto attendant operation .....................27
Auto attendant (AA) flow chart......27
Answering system operation...............28
Message playback.................................28
Options during playback....................28

1
MENU/SELECT
Press to enter the menu.
While in the menu, press to
select an item or save an
entry or setting.
•
•
Navigation keys
While in menus, press or to scroll through the menus,
highlight items or change settings. Press /SKIP to enter the
highlighted item, or press /REPEAT to return to the
previous menu.
While entering names or numbers, press /REPEAT or /SKIP to
move the cursor to the left or right.
While playing back messages, press /REPEAT to repeat the
message, or press /SKIP to skip to the next message.
•
•
•
CANCEL
While in a menu, press to
cancel an operation and exit
the menu display.
•
LINE 1-LINE 4 keys
Press to make or answer a
call on the desired line.
•
MESSAGE WAITING
indicator
Flashes when there are new
messages in the central
mailbox or private mailbox.
•
CALL HISTORY
Press to view caller ID
information.
•
DIRECTORY
Press to view directory
information.
•
DELETE
While playing a message,
press to delete the message.
While reviewing the caller ID
information, press to delete
an individual entry.
While predialing, press to
delete digits.
•
•
•
Getting started
Quick reference guide
ANS SYS
Press to enter the answering
system setup menu.
•

Getting started
Quick reference guide
2
AUTO REDIAL
Press to view the last
10 numbers dialed.
•
One-touch keys
Press to dial the desired
one-touch number.
Directory card
To write names on the
directory card, follow the steps
below:
Pull out the directory card.
Write the information on the
directory card.
Replace the directory card
under the plastic cover.
1.
2.
3.
MUTE
During a call, press to mute
the microphone.
•
p/VOLUME/q
During a call, press
to adjust the listening
volume.
During message
playback, press to adjust
the playback volume.
Press to adjust the
ringer volume when in
idle mode.
•
•
•
SPEAKER
Press to turn on the
speakerphone. Press again
to turn it off.
•
FLASH
During a call, press to
answer an incoming call
when you receive a call
waiting alert.
•
INTERCOM
When in idle mode, press
to initiate an intercom
call.
•
HEADSET
When a corded headset is
connected to the console, press to
make, answer or hang up a call.
•
HOLD
Press to place an outside
call on hold.
•
MIC
LOWER
When assigning or dialing a
one-touch number, press to
switch to the lower location
(the second 16 locations) of a
one-touch key.
•
TRANSFER
Press to transfer a call
to an extension .
•
CONFERENCE
Press to add another
extension or outside
line to an existing call.
•

Getting started
Quick reference guide
3
Main menu
The >symbol highlights a menu item.
Main menu
System Setup
Ringers
Set Date/Time
One Touch
Phone Settings
Registration
Customer Support
Using menus
Press MENU/SELECT to show the main menu.
Press or to scroll through menu items.
Press MENU/SELECT or press /SKIP to select
a highlighted menu item.
Press MENU/SELECT to save changes.
Press CANCEL to cancel an operation, exit the
menu display or return to the idle screen.
•
•
•
•
•
•
•
•
•
•
•
•
>System Setup
Ringers
Set Date/Time
One Touch
Phone Settings
Registration
Customer Support

4
Plug the end of the coiled handset cord into
the
Use only Supplied Adapter L4 L3/4 L2 L1/2
5.1
MS2085 Engraving: MS2015 Engraving:
Use only Supplied Adapter
jack on the left side of the telephone.
1.
Lift the kickstand as the arrows indicate below to release it from the
groove. There are seven pairs of grooves designed to hold the console at
different angles for optimum visibility.
2.
Make sure you plug in all telephone lines and the Ethernet cable
before powering up the console.
Getting started
Console installation

5
Getting started
Console installation
Install the telephone lines. Plug one end of telephone line into the
telephone jack at the back of the console. Plug the other end of the
telephone line into the telephone wall jack. If you subscribe to high-speed
Internet service (DSL - digital subscriber line) through your telephone
lines, you must install a DSL filter between the telephone line cord and
telephone wall jack. The filter prevents noise and caller ID problems
caused by DSL interference. Please contact your DSL service provider for
more information about DSL filters.
Make sure your router is connected to the Ethernet network. Plug one
end of the Ethernet cable into the Ethernet jack (
Use only
Supplied
Adapter L4 L3/4 L2 L1/2
5.1
MS2085 Engraving:
MS2015 Engraving:
Use only
Supplied
Adapter
) at the back of the
console, and plug the other end into the router.
Plug the power adapter into an electrical outlet not controlled by a
wall switch.
4.
5.
6.
Snap the kickstand into the desired grooves until it locks into place.3.
IMPORTANT INFORMATION
Use only the power adapter supplied with this product. To order a replacement power adapter, visit
our website at www.telephones.att.com, or call 1 [phone].
In Canada, dial 1 [phone].
The power adapter is intended to be correctly oriented in a vertical or floor mount position. The
prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or
cabinet outlet.
1.
2.

6
Getting started
Console installation
Router
Line 4 Line 2Line 3/4 Line 1/2
Plug the other
end of the
Ethernet cable
into a router.
Option 1: To connect four single line wall jacks
Plug the larger
end of the console
power adapter into
an electrical outlet
not controlled by a
wall switch.
If you have DSL high-
speed Internet service on
a particular line, a DSL
filter (not included) is
required on that line.
The DSL filter must
be plugged into the
telephone wall jack.
Plug one end of the
Ethernet cable into the
Ethernet jack (
Use only
Supplied
Adapter
L4 L3/4 L2 L1/2
5.1
MS2085 Engraving:
MS2015 Engraving:
Use only
Supplied
Adapter
) at the
back of the console.
Plug the other end of the
telephone lines into the
1-line telephone wall jacks.
Plug one end of the
telephone lines into
the L1/2, L2, L3/4
and L4 jacks at the
back of the console.
Plug the small end of the console
power adapter into the power jack
at the back of the console.
Router
Line 1Line 2Line 3Line 4
NOTE: If you are installing less than four telephone line cords to the console, plug the
telephone line cords starting from the L1/2 jack. Avoid having unoccupied telephone jack
between other occupied telephone jacks.

7
Getting started
Console installation
Option 2: To connect two 2-line wall jacks
Use only
Supplied
Adapter
L4 L3/4 L2 L1/2
5.1
Router
Line 3/4 Line 1/2
Plug the larger
end of the console
power adapter into
an electrical outlet
not controlled by a
wall switch.
If you have DSL
high-speed Internet
service on a particular
line, a DSL filter (not
included) is required
on that line.
The DSL filter must
be plugged into the
telephone wall jack.
Plug one end of the
Ethernet cable into
the Ethernet jack
(
Use only
Supplied
Adapter
L4 L3/4 L2 L1/2
5.1
MS2085 Engraving:
MS2015 Engraving:
Use only
Supplied
Adapter
) at the back of
the console.
Plug the other end of the
telephone lines into the
2-line telephone wall jacks.
Plug the other
end of the
Ethernet cable
into a router.
Plug one end
of the black
telephone line
cord into the
L3/4 jack at
the back of the
console.
Plug one end of
the black telephone
line cord into
the L1/2 jack at
the back of the
console.
Plug the small end
of the console power
adapter into the
power jack at the
back of the console.
Router