Atel Apex WB550 User manual

ATEL WB550 Apex by ATEL
User Manual
V2.3, July 20, 2023
1
Apex by ATEL
WB550 5G FWA WiFi Router
User Manual

ATEL WB550 Apex by ATEL
User Manual
V2.3, July 20, 2023
2
Table of Contents
1. About this Manual.....................................................................................................................................3
2. Router Interfaces.......................................................................................................................................3
3. Configuring the Router........................................................................................................................... 6
3.1 Login........................................................................................................................................ 6
3.2 Dashboard............................................................................................................................ 6
3.3 Status ......................................................................................................................................7
3.3.1 WAN Status ........................................................................................................................7
3.3.2 WiFi LAN Status .............................................................................................................. 8
3.3.3 Cellular Status.................................................................................................................. 8
3.3.4 Network Status CA......................................................................................................... 9
3.3.5 Software............................................................................................................................ 9
3.3.6 Device List.......................................................................................................................10
3.3.6 WLAN Device List..........................................................................................................10
3.3.7 Statistics ............................................................................................................................11
3.4 Settings .................................................................................................................................11
3.4.1 Basic...................................................................................................................................12
3.4.2 WiFi.................................................................................................................................... 17
3.4.3 VPN ..................................................................................................................................26
3.4.4 Security............................................................................................................................ 27
3.4.5 Advanced........................................................................................................................35
3.4.6 Cellular Settings............................................................................................................39
3.5 SMS...................................................................................................................................... 42
4. ATRACS Cloud Connect Remote Management ............................................................................ 43
Common Problems, FAQ’s and Solutions ......................................................................... 43
Regulatory Statements .................................................................................................................................... 44
Safety Hazards................................................................................................................................................ 45
Limited Warranty:............................................................................................................................................ 46

ATEL WB550 Apex by ATEL
User Manual
V2.3, July 20, 2023
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1. About this Manual
The contents of this User Manual have been made as accurate as possible.
However, due to continual product improvements, specifications and other
information are subject to change without notice. Please visit www.ATEL-USA.com
or contact ATEL USA for additional information and the latest version of this User
Manual.
2. Router Interfaces
! LEDs
Figure 1 Front Panel
LED
Color
Status
Description
Power
Green
On
Indicates AC/DC Adaptor is ON and plugged in.
Off
No AC/DC Adaptor.
WiFi
Green
On
WiFi feature is enabled.
Off
WiFi feature is turned off/Disabled.

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LED
Color
Status
Description
Ethernet
Green
On
A wired user is connected over LAN Port.
Off
No Wired user is connected over LAN Port.
4G
Green
On
Router connected with 4G network.
Off
No 4G data connection.
5G
Green
On
Router connected with 5G network.
Off
No 5G data connection.
Signal
Green
On
Good 4G/5G Signal. RSRP>=-95dBm
Blue
On
Normal 4G/5G Signal. -95dBm>RSRP>=-115dBm
Red
On
Weak 4G/5G Signal. -115dBm>RSRP>=-125dBm
Red
Blinking
Error, no SIM.
Off
RSRP<-125dBm
Notes
1. All LEDs except Power blink while software is updating.
2. WiFi LEDs blink while WPS function is activated.
! Ports
" RJ45 –These ports allow the WB550 to connect with your computer via
Ethernet cable.
" SIM –A 4FF SIM card can be installed via this slot.
" DC –Power (12V DC) jack to input power supply from the Power Adaptor
provided with the device’s accessories. Note: Please only use
accessories provided by ATEL USA. The use of other accessories may
damage the device and/or void the warranty.
Note: The adapter should be installed near the equipment and should be easily
accessible.

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Figure 2 Rear Panel
" WPS – Press this button to activate the WPS feature.
" RST – Press this keyhole for up to 10 seconds to reset the router to factory
defaults.
Figure 3 Bottom Panel
Reset PIN Hole

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V2.3, July 20, 2023
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3. Configuring the Router
You can login to the WebGUI by following the instructions below. Once logged in,
you can configure the device settings according to your requirements.
1. Connect your PC to the WB550 Router using the Ethernet cable. Use either
of the two Ethernet ports on the router.
2. Power on the Router and wait for about 40 seconds (until it finishes
initializing).
3. Please ensure that a USIM card has been inserted into the USIM slot in the
device and login to the WebGUI as instructed in section 3.1 Login (below).
4. Note: You can also connect your PC to the router via WiFi. Connect to the
WB550 WiFi (as you would any WiFi) and input the WiFi SSID and the
accurate password as shown on the device label to connect.
3.1 Login
1. Open your Web browser and enter 192.168.0.1 in the address bar. The login
window will popup.
2. When prompted for the Username and password, enter the following:
a. Username: admin
b. Password: Unique to your device, check the device label for your
password.
3.2 Dashboard
After successfully logging in, the screen below will appear and you will see four
main menus on the top bar of the WebGUI.

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The bars in the middle indicate the signal level received and the USIM icon displays
the status of the USIM. Click “Logout” and the WebGUI will log you out and return
you to the login window.
From this dashboard page, you can also view Network status, Wi-Fi, WAN
Information, LAN Information, Data Traffic and Device & SIM Information.
3.3 Status
On this page, you can view WAN Status, WiFi LAN Status, Cellular Status, Software,
Device List, WLAN Device List and Statistics.
3.3.1 WAN Status
From the WAN Status page, you can view the WAN IP Address, WAN Primary DNS
and WAN Secondary DNS information.

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V2.3, July 20, 2023
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Figure 5 WAN Status
3.3.2 WiFi LAN Status
From this page, you can view the WiFi LAN Status and information such as SSID,
Channel, Security, Key, LAN IP and DHCP Server.
Figure 6 WLAN Status
3.3.3 Cellular Status
From this page, you can view the Cellular information, such as, Connection Status,
USIM Status, IMEI, IMSI, RSRP, RSRQ, RSSI, SINR, PCI, Cell ID and Band.

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Figure 7 Cellular Status
3.3.4 Network Status CA
On this page, you can view network status CA information, such as, Index, Band,
PCI, EARFCN, Bandwidth, MIMO, Modulation and RSRP.
Figure 8 Cellular Network Status CA
3.3.5 Software
From this page, you can view the software version and the Module software version
for the WB550 5G Router.

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Figure 4 Software
3.3.6 Device List
From the device list page, you can view the connected users’ information, including
Hostname, MAC address, IP address and expiration time for assigned IP address.
Figure 5 Device List
3.3.6 WLAN Device List
On this page, you can view the connected wireless users’ information, including
Hostname, MAC address, IP address, MCS, and receiving signal information for
each user.

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Figure 6 WLAN Device List
3.3.7 Statistics
From the Statistics page, you can view the speed and data used traffic statistics.
Click on “Clear” button to reset available traffic statistics.
Figure 7 Statistics
Note: Statistics data might differ from the data consumed on the ISP side.
3.4 Settings
On this page, you will find some Basic & Advanced configuration options, such as,
Basic, WiFi, VPN, Security, Advanced & Cellular Settings.

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Figure 8 Settings
3.4.1 Basic
3.4.1.1 Management
On this page, you can modify the default password for the WebGUI login. You need
to input the new password 2 times and click the “Apply” button for changes to take
effect. Next you would logout automatically and you should login to the system with
the new password.

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V2.3, July 20, 2023
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Figure 9 Basic > Management
On the same page, you can click the “Restore” button to load to the default factory
settings and click the “Reboot” button to reboot the router.
Note: After factory reset, all the configuration or data on the router will be replaced
with factory default settings.
3.4.1.2 LAN Settings
On this page, you can view the existing settings for the LAN (Local Area Network)
and modify them as per your requirements.

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Figure 10 Basic > LAN Settings
# IP Address - Displays the IP address of your router (default: 192.168.0.1).
# Subnet Mask - An address code that determines the size of the network.
Generally, use 255.255.255.0 as the subnet mask.
# DHCP - Enable or Disable the DHCP server. If you disable the Server, you must
have another DHCP server within your network, otherwise, you must configure
the address of your PC manually.
# Start IP Address - Specify an IP address for the DHCP server to start with
when assigning IP addresses. The default start address is 192.168.0.2.
# End IP Address - Specify an IP address for the DHCP Server to end with when
assigning IP addresses. The default end address is 192.168.0.254.
# Lease Time - The Lease Time is the amount of time a user will be allowed
connection to the router with their current assigned IP address. Enter the
amount of time in minutes and the user will be "leased" the IP address for that
time. After the time is up, the user will be assigned a new IP address
automatically.
# Static IP - IP/MAC binding function, the router will assign a fixed IP address to
a specific user using its MAC address according to the rules.

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Note:
1. If you change the IP Address of LAN, you must use the new IP address to login
to the router.
2. If the new LAN IP address you set is not in the same subnet, the IP address
pool of the DHCP server will change at the same time, while the Virtual Server
and DMZ Host will not take effect until they are re-configured.
3.4.1.3 Software Upgrade
On this page, you can upgrade the SW version of the router manually from the
connected PC. It will take several seconds (~120) to complete the whole upgrade
process, and then the router will reboot automatically.
Figure 11 Basic > Software Upgrade
3.4.1.4 Remote Upgrade
On this page, you can view the default configuration for the remote upgrade
function. After the router detects the new router and LTE version on the remote
FOTA server, it will upgrade the new version automatically. It can also check if a new
version is available when you click the “Check” button and upgrade the new version
after you click the “Upgrade” button.

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Figure 12 Basic > Remote Upgrade
3.4.1.5 Automatic Reboot
On this page, you can set up the Automatic Reboot feature. By default, it is Disabled.
Figure 13 Basic > Automatic Reboot
You can define the rule for this router to reboot itself automatically on a defined day
and time. For the settings to take effect, make sure to click on the “Apply” button.

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3.4.2 WiFi
3.4.2.1 WiFi Settings
On this page, you can view and modify the existing settings related to WiFi.
Figure 14 WiFi > WiFi Settings
By default, the combined “WiFi 2.4G & 5G” feature is enabled, which means both
2.4GHz and 5GHz are active and use same SSID Name & Password.
Any 5GHz WiFi capable Wireless user will have preference to connect over 5GHz
WiFi radio with their router for the best performance (in terms of speed). 2.4GHz
WiFi radio is suitable for good coverage but offers low throughput compared to
5GHz WiFi.
Band Steering: When this feature is enabled, the router will connect to the user
equipment by 5GHz when the user equipment is near the router, and by 2.4GHz
when the user equipment is far from the router. When this feature is disabled, it is
the user equipment instead of the router that decides which frequency WiFi to
connect to. By default, this feature is disabled.

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You can disable the combined WiFi feature and configure 2.4GHz & 5GHz WiFi radio
as required.
2.4GHz WiFi Settings
If you disable the combined WiFi Feature, you can select the WiFi 2.4GHz option
and setup the configuration as required.
Figure 15 WiFi > 2.4GHz WiFi
# WiFi Status: Enabled (default)/Disabled
The WiFi status is enabled by default. If disabled, you can only connect to the router
by Ethernet cable.
# WiFi Standard:
This router can be operated in six different wireless modes: “11b/g/n/ax mixed
mode”, “11b/g/n mixed mode”, ”11b/g mixed mode”, “11n only”, “11g only”, “11b only”.
You can set your preferred mode as shown in the image below.

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Figure 16 2.4GHz > WiFi Standard
# Network Name (SSID)
To identify your wireless network, the SSID (Service Set Identifier) is used. You can
set it to anything you’d prefer. You should make sure that your SSID is unique if
there are other wireless networks operating in your area.
# Frequency (Channel)
This field determines which operating frequency will be used for WiFi. It is not
necessary to change the wireless channel unless you noticed interference
problems with other access points nearby.
Figure 17 2.4GHz > Channel
# Broadcast SSID: Enabled (default)/Disabled
When wireless clients survey the local area for wireless networks to associate with,
they will detect the SSID broadcast of the router. If you disable this feature, the WiFi
SSID of the router is invisible.
# Channel Bandwidth: 20MHz, 20/40MHz,40MHz

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" 2.4GHz WiFi Security
Setup the wireless security and encryption to prevent the router from unauthorized
access and monitoring. The default security mode is WPA2-PSK and the default
password is unique. You can modify the security mode and password from this page.
# Security Mode: Disabled, WPA-PSK, WPA2-PSK, WPA-PSK/WPA2-PSK, WPA2-
PSK/WPA3-SAE
# WPA Algorithms: TKIP, AES, TKIP/AES
# Password: 1~32 characters
# Key Renewal Interval: 0~4194302s
" 2.4GHz WiFi QR Code: You can use this QR code to connect with this router
wirelessly.
Make sure to click the “Apply” button to apply any settings.
5GHz WiFi Settings
Figure 18 WiFi > 5GHz WiFi