ATEN CN9600 User manual

1-Local / Remote Share Access Single Port
DVI KVM over IP Switch
CN9600
User Manual
www.aten.com

CN9600 User Manual
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EMC Information
FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE
STATEMENT: This equipment has been tested and found to comply with the
limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in
a residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at his own expense.
The device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including
interference that may cause undesired operation.
FCC Caution: Any changes or modifications not expressly approved by the
party responsible for compliance could void the user's authority to operate this
equipment.
Warning: Operation of this equipment in a residential environment could
cause radio interference.
KCC Statement
RoHS
This product is RoHS compliant.

CN9600 User Manual
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User Information
Online Registration
Be sure to register your product at our online support center:
Telephone Support
For telephone support, call this number:
User Notice
All information, documentation, and specifications contained in this manual
are subject to change without prior notification by the manufacturer. The
manufacturer makes no representations or warranties, either expressed or
implied, with respect to the contents hereof and specifically disclaims any
warranties as to merchantability or fitness for any particular purpose. Any of
the manufacturer's software described in this manual is sold or licensed as is.
Should the programs prove defective following their purchase, the buyer (and
not the manufacturer, its distributor, or its dealer), assumes the entire cost of all
necessary servicing, repair and any incidental or consequential damages
resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV
interference caused by unauthorized modifications to this device. It is the
responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation
of this system if the correct operational voltage setting was not selected prior
to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS
CORRECT BEFORE USE.
International http://eservice.aten.com
International 886-2-8692-6959
China 86-400-810-0-810
Japan 81-3-5615-5811
Korea 82-2-467-6789
North America 1-888-999-ATEN ext 4988
1-949-428-1111

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Package Contents
The CN9600 package consists of:
1 CN9600 DVI KVM over IP Switch
1 Custom KVM Cable Set
1 USB 2.0 Virtual Media Cable
1 Power Adapter
1 Mounting Kit
1 User Instructions*
Check to make sure that all the components are present and that nothing got
damaged in shipping. If you encounter a problem, contact your dealer.
Read this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the unit, and/or any of the
devices connected to it.
*Features may have been added to the CN9600 since this manual was
published. Please visit our website to download the most up-to-date version.
© Copyright 2020 ATEN® International Co., Ltd.
Manual Date: 2020-01-31
ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved.
All other brand names and trademarks are the registered property of their respective owners.

CN9600 User Manual
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Contents
EMC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
RoHS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Product Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
1. Introduction
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Hardware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Easy-to-Use Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Advanced Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Virtual Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Virtual Remote Desktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Remote User Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Browsers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
2. Hardware Setup
Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Attaching the Bracket. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Rack Mount . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Wall Mount. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Hardware Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
3. Browser Login
Logging In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
4. Configuration

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Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Basic Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
User Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Role . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Permissions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Account Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Upgrade Main Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Backup / Restore. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Advanced Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Device Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
IP Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Service Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Redundant NIC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
IPv4 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Network Transfer Rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
DDNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
ANMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Event Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Login Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Encryption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Encryption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Private Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Certificate Signing Request . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Console Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
OOBC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Date/Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Time Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Date / Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Network Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Customization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
USB IO Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Multiuser Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Exit Macro . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
User Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

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Logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Remote Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Remote Console Preview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Telnet Viewer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Download . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
About. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Logout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
5. Accessing Remote Server
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Windows and Java Client Viewer (web access) . . . . . . . . . . . . . . . . . . . .66
The Windows Client AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Download . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
The Java Client AP 70
6. The Windows Client Viewer
The WinClient Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Control Panel Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Hotkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
User Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
System Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
The Message Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
The Button Bar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Message Display Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Compose Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
User List Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Virtual Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Virtual Media Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Virtual Media Redirection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Zoom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
The On-Screen Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Mouse Pointer Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Mouse DynaSync Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Automatic Mouse Synchronization (DynaSync). . . . . . . . . . . . . . . 94
Manual Mouse Synchronization. . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Open GUI (Configuration) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Control Panel Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
7. Local Access
Local Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Laptop USB Console (LUC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100

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8. The Log File
The Log File Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
9. The Log Server
Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
The Menu Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Configure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
The Log Server Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
The List Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Panel Showing Logs of the Selected Units . . . . . . . . . . . . . . . . . . . . 111
Appendix
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
IP Address Determination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
IP Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Browser. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
AP Windows Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
IPv6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Link Local IPv6 Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
IPv6 Stateless Autoconfiguration . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Port Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Keyboard Emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Trusted Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Installing the Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Certificate Trusted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Self-Signed Private Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Importing the Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
General Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Java . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

CN9600 User Manual
ix
Sun Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Mac Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
The Log Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132
Additional Mouse Synchronization Procedures . . . . . . . . . . . . . . . . . . . 133
Windows:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Sun / Linux . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134
Virtual Media Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135
WinClient ActiveX Viewer / WinClient AP . . . . . . . . . . . . . . . . . . . . .135
Java Applet Viewer / Java Client AP . . . . . . . . . . . . . . . . . . . . . . . . .135
Administrator Login Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137
Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139

CN9600 User Manual
x
About this Manual
This User Manual is provided to help you get the most from your system. It
covers all aspects of installation, configuration and operation. An overview of
the information found in the manual is provided below.
Chapter 1, Introduction, introduces you to the CN9600 system. Its purpose,
features and benefits are presented, and its front and back panel components
are described.
Chapter 2, Hardware Setup, describes how to set up your installation.
Diagrams showing the necessary steps are provided.
Chapter 3, Browser Login, describes how to log into the CN9600 with a
browser, and explains the functions of the icons and buttons that appear on the
opening page.
Chapter 4, Configuration, explains the administrative procedures that are
employed to configure the CN9600’s working environment.
Chapter 5, Accessing Remote Server, describes how to access the
CN9600 remotely.
Chapter 6, The Windows Client Viewer, explains how to use the control
panel of the CN9600.
Chapter 7, Local Access, describes how to access the CN9600 locally.
Chapter 8, The Log File, shows how to use the log file utility to view the
events that take place on the CN9600.
Chapter 9, The Log Server, explains how to install and configure the Log
Server.
An Appendix, provides specifications and other technical information
regarding the CN9600.

CN9600 User Manual
xi
Conventions
This manual uses the following conventions:
Product Information
For information about all ATEN products and how they can help you connect
without limits, visit ATEN on the Web or contact an ATEN Authorized
Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:
Monospaced Indicates text that you should key in.
[ ] Indicates keys you should press. For example, [Enter] means to
press the Enter key. If keys need to be chorded, they appear
together in the same bracket with a plus sign between them:
[Ctrl+Alt].
1. Numbered lists represent procedures with sequential steps.
Bullet lists provide information, but do not involve sequential steps.
Indicates selecting the option (on a menu or dialog box, for
example), that comes next. For example, Start
 Run means to
open the Start menu, and then select Run.
Indicates critical information.
International http://www.aten.com
North America http://www.aten-usa.com

CN9600 User Manual
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This Page Intentionally Left Blank

1
Chapter 1
Introduction
Overview
The CN9600 DVI KVM over IP Switch is a cost-efficient over-IP device,
which allows remote access of digital video, audio and virtual media via
remote control of a PC or workstation. The CN9600 enables over-IP capability
by connecting compatible ATEN DVI KVM switch and/or LCD console, such
as the CS1768 (8-Port USB DVI/Audio KVM Switch) or CL3800 (DVI LCD
Console).
The CN9600 expands on previous models by providing a more compact,
slimmer and space-saving design for utility optimization, and a FPGA graphics
processor that offers better image and video quality to enhance user experience,
while also meeting the RS-232 DTE/DCE standards for serial control.
For user-friendly operation, a mini USB port on the front panel is designed as
a Laptop USB Console (LUC) port. Users just simply connect a laptop to the
LUC port, and can access any computer connected to the switch for easy on-
site management. That means no additional monitor, keyboard and mouse is
strongly required locally for routine maintenance. Besides, the CN9600’s
Virtual Media function allows a user to perform diagnostic testing, file
transfers, or apply OS/applications updates and patches from a remote console.
To ensure seamless connectivity, the CN9600 is equipped with dual LAN and
dual power functionality to keep operation in the server room smooth and
efficient. The CN9600 also supports microphone and speakers on the local and
remote console.
Integrating all these advanced functionalities, the CN9600 provides an
affordable and durable over-IP server management solution while assuring
users with operational dependability and efficiency.

CN9600 User Manual
2
Features and Benefits
Hardware
Compact and slim design for space utility optimization
Provides a FPGA graphics processor for better image quality and
enhanced fps (frames per second) throughput for crisp video display
response
Provides over-IP capability to DVI KVM switches that do not have built-
in over-IP functionality
Note: Compatible KVM Switch: ATEN DVI Single Link KVM Switches.
Local console provides USB keyboard and mouse support
A mini USB port on the front panel serves as a Laptop USB Console
(LUC) port
Two 10/100/1000 Mbps NICs for redundant LAN or two IP operation
Dual Power Supply for power backup
Supports multiplatform server environments: Windows, Mac, Sun, Linux
and VT100 based serial devices
Virtual Media support
Note: Some of the CN9600’s features may not be supported, depending on
the functionality of the cascaded KVM switch. (For example, some
switches do not support virtual media.)
High video resolution – up to 1920 x 1200 @ 60Hz for both local and
remote consoles
Audio support – microphone and speakers are supported on the local and
remote console
Management
Complies to the RS-232 DTE/DCE standards for serial control
Up to 64 user accounts – up to 32 users can simultaneously share control
Console access right management
End session feature – administrators can terminate running sessions
Event logging and Windows-based Log Server support

Chapter 1. Introduction
3
Event Logging – the CN9600 can record all events and write them to a
searchable database
Supports instant notification of critical system events via email, SNMP
trap and Syslog
Firmware upgradable via remote access
Access the CN9600 via a built-in serial viewer, or via third-party software
(such as PuTTY) for Telnet and SSH sessions
Out of Band support – access the CN9600 through its serial port using a
dial-up connection
Port Share Mode allows multiple users to gain access to a server
simultaneously
Local/Remote Share Mode conveniently grants shared or exclusive
console privilege
Integration with ATEN CC2000 Management Software
Integration with ATEN CCVSR Video Session Recording Software
Supports ATEN KVM over IP Console Station (KA8270 / KA8280 /
KA8278 / KA8288)
DDNS – allows mapping of a dynamic IP address assigned by a DHCP
server to a host name
Supports export/import of user account and configuration settings
Supports permission-controlled browser operation
Supports IPv6
Easy-to-Use Interface
Browser-based and AP GUIs offer a unified multilanguage interface to
minimize user training time and increase productivity
Multiplatform client support (Windows, Mac OS X, Linux, Sun)
Multibrowser support (IE, Mozilla, Firefox, Safari, Opera, Netscape)
Browser-based UI in pure Web technology allows administrators to
perform administrative tasks without pre-installed Java software package
requirements
Full-screen or sizable and scalable Virtual Remote Desktop
Magic Panel with configurable function for quick launch

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4
Advanced Security
Smart Card/CAC Reader support
External authentication support: RADIUS, LDAP, LDAPS and MS Active
Directory
Supports TLS 1.2 data encryption and RSA 2048-bit certificates to secure
users logging in from browsers
Flexible encryption design allows users to choose any combination of 56-
bit DES, 168-bit 3DES, 256-bit AES, 128-bit RC4 or Random for
independent keyboard/mouse, video, and virtual media data encryption
Supports IP/MAC Filter
Supports password protection
Private CA
Virtual Media
Virtual media enables file applications, OS patching, software installation
and diagnostic testing
Works with USB-enabled servers at OS and BIOS level
Supports USB 1.1 and USB 2.0 DVD/CD drives, USB mass storage
devices, PC hard drives, folders and ISO images
Virtual Remote Desktop
Video quality and video tolerance can be adjusted to optimize data transfer
speed; monochrome color depth, threshold and noise settings can be
adjusted for compression of the data bandwidth in low bandwidth
situations
Full-screen video display or scalable video display
Message Board for communication among remote users
On-screen keyboard with multilanguage support
Mouse DynaSync
TM
– automatically synchronizes the local and remote
mouse movements
Supports Exit Macros
BIOS-level access

Chapter 1. Introduction
5
System Requirements
Remote User Computers
Remote user computers (also referred to as client computers) are the ones the
users log into the switch with from remote locations over the Internet. The
following equipment must be installed on these computers:
The computers used to access the switch have at least a P III 1 GHz
processor, with their screen resolution set to 1024 x 768. It is
recommended that your PC has P IV 2 GHz and at least 1 Gb of RAM.
Browsers must support TLS 1.2 encryption.
A network transfer speed of at least 128 kbps is required.
For the Log Server, you must have the Microsoft Jet OLEDB 4.0 or higher
driver installed.
Servers
Servers are the computers connected to the switch via KVM Cables. The
following equipment must be installed on these servers:
For USB KVM Cable Connections: a Type A USB port and USB host
controller
For virtual media connection, an extra Type A USB and USB host
controller.

CN9600 User Manual
6
Cables
A custom USB KVM cable set to link the CN9600 to a server or KVM
switch are provided with this package.
Custom KVM cable sets are available in various lengths, as shown in the
table below:
To purchase additional cable sets, contact your dealer.
One custom Console cable set to link the CN9600 to a local console is
provided with this package.
Cat 5e/6 or higher Ethernet cable (not provided with this package), should
be used to connect the CN9600 to the LAN, WAN, or Internet.
Cable Type Length CS Part Number
USB 1.8 m 2L-7D02U / 2L-7D02UI
3.0 m 2L-7D03U / 2L-7D03UI
5.0 m 2L-7D05U

Chapter 1. Introduction
7
Video
Only the following non-interlaced video signals are supported:
Operating Systems
Supported operating systems for remote user computers that log into the
CN9600 include Windows 2000 or later, and other systems capable of
running Sun's Java Runtime Environment (JRE) 6, Update 3, or later
(Linux, Mac, Sun, etc.).
Supported operating systems for servers that connect to the CN9600 are
shown in the table below:
Resolution Refresh Rates
640 x 480 60, 72, 75
720 x 400 70
800 x 600 56, 60, 72, 75, 85
1024 x 768 60, 70, 75, 85
1152 x 864 60, 70, 75, 85
1280 x 720 60
1280 x 1024 60, 70, 75, 85
1600 x 1200 60
1680 x 1050 60
1920 x 1200 60
OS Version
Windows 2000 or later
Linux RedHat 7.1 or later
Fedora Core 5 or later
SuSE 9.0 or later
Mandriva (Mandrake) 9.0 or later
UNIX AIX 4.3 or later
FreeBSD 3.51 or later
Sun Solaris 8 or later
Novell Netware 5.0 or later
Mac OS 9 or later
DOS 6.2 or later

CN9600 User Manual
8
Browsers
Supported browsers for users that log into the CN9600 include the following:
*See Mac Systems, page 132, for further information regarding Safari.
Browser Version
Internet Explorer 6 or later
Chrome 8.0 or later
Firefox Windows 3.5 or later
Linux 3.0 or later
Safari Windows 4.0 or later
Mac 3.1 or later
Opera 10,0 or later
Mozilla Windows 1.7 or later
Sun 1.7 or later
Netscape 9.0 or later