ATEN ALTUSEN KM0432 User manual

FCC Information
This is an FCC Class A product. In a domestic environment this product may cause
radio interference in which case the user may be required to take adequate measures.
This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment
is operated in a commercial environment. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with
the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at
his own expense.
© Copyright 2003 ALTUSEN®PAPE-0213-1AX
All brand names and trademarks are the registered property of their respective owners.
2003-12-15

Package Contents
The complete KM0432 package consists of the following components:
M1 KM0432 Modular MatrixKVM Switch
M1PowerCord
M1 User Manual
M1 Quick Start Guide
M1 Warranty Registration Card
Check to make sure that all of the components are present and in good order. If
anything is missing, or was damaged in shipping, contact your dealer.
Read this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the switch or to any other
devices on the KM0432 installation.
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Contents
Chapter 1
Introduction
Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Hardware Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
KM0432 Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
KM0432 Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Console Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Console Modules Front View . . . . . . . . . . . . . . . . . . . . . 8
Console Modules Rear View . . . . . . . . . . . . . . . . . . . . . 9
Chapter 2
Installation
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Before you Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Single Stage Installation . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Multilevel Installations . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Daisy Chaining . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Cascading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Daisy Chaining Plus Cascading Expansion . . . . . . . . . . . . . . . . 24
Protocol Interface Expansion . . . . . . . . . . . . . . . . . . . . . 24
Physical Interface Expansion . . . . . . . . . . . . . . . . . . . . . 26
Topology Considerations . . . . . . . . . . . . . . . . . . . . . . . . . 27
Basic Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Hot Plugging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Powering Off and Restarting . . . . . . . . . . . . . . . . . . . . . 27
Port Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Port ID Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . 29
User Management and Security . . . . . . . . . . . . . . . . . . . 30
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Chapter 3
OSD Operation
OSD Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
OSD Main Screen Headings . . . . . . . . . . . . . . . . . . . . . . . 35
OSD Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
OSD Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
F1 GOTO: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
F2 LIST: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
F3 SET: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
F4 ADM: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
F5 SKP: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
F6 BRC: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
F7 SCAN: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
F8 LOUT: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Cascaded OSD Operation . . . . . . . . . . . . . . . . . . . . . . . . . 48
Chapter 4
Hotkey Operation
Hotkey Port Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Invoking Hotkey Mode . . . . . . . . . . . . . . . . . . . . . . . . 49
Selecting the Active Port . . . . . . . . . . . . . . . . . . . . . . . 50
Auto Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Skip Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Hotkey Beeper Control . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Hotkey Summary Table . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Chapter 5
Multiplatform Support
Sun Keyboard Emulation . . . . . . . . . . . . . . . . . . . . . . . . . 56
Mac Keyboard Emulation . . . . . . . . . . . . . . . . . . . . . . . . . 57
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Chapter 6
The Firmware Upgrade Utility
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Purpose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Performing the Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Starting the Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . 61
Upgrade Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Appendix
Connection Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
KM0432 Daisy Chain . . . . . . . . . . . . . . . . . . . . . . . . . 67
KM0432 Cascade to ATEN CS-138A . . . . . . . . . . . . . . . . 67
OSD Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . 68
Clear Login Information . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
KM0432 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Console Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
KVM Adapter Cables . . . . . . . . . . . . . . . . . . . . . . . . . 71
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
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About This Manual
This User Manual provides information on all aspects of installing, configuring
and operating your KM0432 Modular MatrixKVM switch. An overview of
the information found in the manual is provided below.
Overview
Chapter 1, Introduction, introduces you to the KM0432 System. Its purpose,
features and benefits are are presented; its front and back panel components are
explained; and the modules used to connect to it are described.
Chapter 2, Installation takesyouthroughtheKM0432’sinstallationprocedres
— from a basic single stage hookup to a complete daisy chained plus cascaded
installation.
Chapter 3, OSD Operation, provides detailed information for configuring
and controlling your installation using the KM0432’s intuitive, mouse-driven
OSD (On Screen Display) menus.
Chapter 4, Hotkey Operation, explains the concepts and procedures used in
controlling the KM0432 from the keyboard.
Chapter 5, Multiplatform Support,
Chapter 6, The Firmware Upgrade Utility, explains how to upgrade the
KM0432’s firmware with the latest available versions.
Appendix An Appendix at the end of the manual provide technical and other
important information regarding the KM0432.
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Conventions
This manual uses the following conventions:
Courier Indicates text that you should key in.
[ ] Indicates keys you should press. For example, [Enter] means to
press the Enter key. If keys need to be chorded, they appear
together in the same bracket with a plus sign between them:
[Ctrl+Alt].
1. Numbered lists represent procedures with sequential steps.
MBullet lists provide information
>Indicates selecting an option on a menu. For example, Start >
Run means to open the Start menu, and then select Run.
Indicates critical information.
Getting Help
For additional help, advice, and information, ALTUSEN provides several
support options. If you need to contact ALTUSEN technical support with a
problem, please have the following information ready beforehand:
MProduct model number, serial number, and date of purchase.
MYour computer configuration, including operating system, revision level,
expansion cards, and software.
MAny error messages displayed at the time the error occurred.
MThe sequence of operations that led up to the error.
MAny other information you feel may be of help.
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ALTUSEN Technical Support
North America Technical
Phone Support Registered ALTUSEN product owners are entitled to telephone technical support. Call the ALTUSEN
Technical Support Center: 949-453-8885.
International Technical Phone
Support 1. Contact your local dealer. 2. Call the ALTUSEN Technical Support Center:
(886-2) 8692-6959.
Email Support Email your questions and concerns to:
[email protected]
Online Troubleshooting The ALTUSEN support website:
http://www.altusen.com/support
provides online troubeshooting that describes the
most commonly encountered problems and offers
possible solutions to them.
Online Documentation User Manuals are available electronically at the
ALTUSEN support website:
http://www.altusen.com/support
Software Updates Download the latest drivers and firmware for your
product from the ALTUSEN support website:
http://www.altusen.com/support
Product Information
For information about all of ALTUSEN’s products and how they can help you
connect without limits, visit ALTUSEN on the webat http://www.altusen.com
ALTUSEN Authorized Resellers
ALTUSEN provides the following ways to find an authorized reseller in your area:
MIn the United States of America, call: 866-ALTUSEN
MIn Canada and South America, call: 949-453-8885
MIn all other locations, call: 886-2-8692-6959
MVisit ALTUSEN on the web at http://www.altusen.com for a list of locations
and telephone numbers
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Chapter 1.
Introduction
The KM0432 Matrix KVM Switch is designed to give IT administrators in
large corporations advanced control of multiple servers. It allows operators
working at up to four keyboard, mouse, and monitor consoles to simultaneously
and independently take direct control of up to 32 computers. With a
combination of daisy chaining and cascading, up to 32 operators can access and
control up to 4096 computers.
The four consoles belonging to the Master unit (the highest level KM0432) can
access all the computers on the installation - those that are directly connected as
well as those that are daisy chained and cascaded (up to 4096). The four
consoles belonging to each of the Slave units (the daisy chained KM0432s),
however, can only access the computers that are connected to them on the same
daisy chain level (directly and cascaded - up to 256).
The KM0432 features a Console Module design with automatic console
conversion that allows any combination PS/2 and USB consoles to control any
combination of PS/2, USB, or Sun computers. The KM0432’s RJ-45 CPU
connectors, combined with Auto Signal Compensation (ASC), allow signals to
travel up to 500 feet (150 meters) away and still maintain high video resolution;
eliminating the the need for KVM extenders, and allowing the installation to take
advantage of the internal CAT 5e and CAT6 wiring built in to most modern
commercial buildings. In addition, use of RJ-45 connectors saves precious IT real
estate by allowing a full 32 CPU ports to reside in a single 1U system case.
Setup is fast and easy; plugging cables into their appropriate ports is all that is
entailed. Because the KM0432 intercepts keyboard and mouse input directly,
there is no software to configure, so there is no need to get involved in complex
installation routines or be concerned with incompatibility problems.
Access to any computer is easily accomplished either by entering Hotkey
combinations from the keyboard, or by means of a powerful menu driven OSD
(On Screen Display) system. A convenient Auto Scan feature also permits
automatic scanning and monitoring of the activities of all computers running on
the installation one by one.
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Benefits
The KM0432 Matrix KVM switch saves time and money by allowing a single
console to manage each of the connected computers. A KM0432 installation
provides the following benefits:
MEliminates the cost of a keyboard, monitor, and mouse for each computer.
MEliminates the need for the additional space of the extra components.
MSaves on energy costs.
MEliminates the inconvenience, time and effort required to move from one
computer to another.
MAllows centralized control of computers located at non-contiguous locations
on the site.
Features
MFour consoles independently and simultaneously control up to 32 directly
connected computers
MDaisy chain up to 7 additional units
MCascade up to 32 compatible KVM switches from each station on the chain
MUp to 32 consoles control up to 4,096 computers on a daisy
chained/cascaded installation
MCompact design - RJ-45 connectors allow rack mounting in a 19", 1U,
system rack
MMultiplatform support: PC, Mac and Sun
MConsole conversion - any type of console can control any type of computer -
mixed combinations (PS/2 & USB) supported on both the console and
computer sides
MPS/2 keyboard and mouse emulation - computers boot even when the
console focus is elsewhere - Keep Alive feature ensures that the keyboard
and mouse work properly even if the switch temporarily loses power
MHot pluggable; add or remove components without having to power off the
switch
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