ATEN Master View CS-1762 User manual

USB / USB 2.0 DVI KVMP Switch
CS1762 / CS1764A
User Manual
www.aten.com

CS1762 / CS1764AUser Manual
ii
FCC Information
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy, and if not installed and used in accordance with the
instruction manual, may cause interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more of
the following measures:
Reorient or relocate the receiving antenna;
Increase the separation between the equipment and receiver;
Connect the equipment into an outlet on a circuit different from that
which the receiver is connected;
Consult the dealer/an experienced radio/television technician for help.
RoHS
This product is RoHS compliant.
SJ/T 11364-2006
The following contains information that relates to China.

CS1762 / CS1764AUser Manual
iii
User Information
Online Registration
Be sure to register your product at our online support center:
Telephone Support
For telephone support, call this number:
User Notice
All information, documentation, and specifications contained in this manual
are subject to change without prior notification by the manufacturer. The
manufacturer makes no representations or warranties, either expressed or
implied, with respect to the contents hereof and specifically disclaims any
warranties as to merchantability or fitness for any particular purpose. Any of
the manufacturer's software described in this manual is sold or licensed as is.
Should the programs prove defective following their purchase, the buyer (and
not the manufacturer, its distributor, or its dealer), assumes the entire cost of all
necessary servicing, repair and any incidental or consequential damages
resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV
interference caused by unauthorized modifications to this device. It is the
responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation
of this system if the correct operational voltage setting was not selected prior
to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS
CORRECT BEFORE USE.
International http://support.aten.com
North America http://www.aten-usa.com/product_registration
International 886-2-8692-6959
North America ATEN TECH 1-888-999-ATEN
ATEN NJ 1-732-356-1703

CS1762 / CS1764AUser Manual
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Package Contents
The CS1762 / CS1764Apackage consists of:
1 CS1762 / CS1764AUSB / USB 2.0 DVI KVMP Switch
2 Custom KVM Cables sets (CS1762)
4 Custom KVM Cable Sets (CS1764A)
1 USB-to-PS/2 Converter (CS1762)
1 Firmware Upgrade Cable (CS1762)
1 Power Adapter
1 User Manual*
1 Quick Start Guide
Check to make sure that all the components are present and that nothing got
damaged in shipping. If you encounter a problem, contact your dealer.
Read this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the unit, and/or any of the
devices connected to it.
*Features may have been added to the CS1762 / CS1764Asince this manual
was printed. Please visit our website to download the most up-to-date version
of the manual.
© Copyright 2008–2009 ATEN® International Co., Ltd.
Manual Part No. PAPE-0231-AT4G
Manual Date: 2009-07-29
ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved.
All other brand names and trademarks are the registered property of their respective owners.

CS1762 / CS1764AUser Manual
v
Contents
FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
RoHS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
SJ/T 11364-2006. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Package Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii
Product Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii
1. Introduction
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
CS1762 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
CS1764AFeatures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Hardware Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Computers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
CS1762 Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
CS1764AFront View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
CS1762 Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
CS1764ARear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
2. Hardware Setup
CS1762 Cable Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
CS1762 Installation Diagram. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
CS1764ACable Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
CS1764AInstallation Diagram. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
3. Basic Operation
Manual Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Hot Plugging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Powering Off and Restarting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Port ID Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Alternative Manual Port Selection Settings . . . . . . . . . . . . . . . . . . . . . . . . 16
4. Hotkey Operation
Port Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Cycling Through the Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Going Directly to a Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Auto Scanning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

CS1762 / CS1764AUser Manual
vi
Hotkey Setting Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Invoking HSM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Alternate HSM Invocation Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Alternate Port Switching Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Keyboard Operating Platform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
List Switch Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
USB Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Hotkey Beeper Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Disable Port Switching Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Firmware Upgrade Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Restore Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Video DynaSync (CS1764Aonly) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Alternative Manual Port Selection Settings . . . . . . . . . . . . . . . . . . . . . 24
Mouse Emulation Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Other OS Mode (CS1764Aonly). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
HSM Summary Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
5. Keyboard Emulation
Mac Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Sun Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
6. The Firmware Upgrade Utility
Before you Begin (CS1762) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Before you Begin (CS1764A) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Starting the Upgrade. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Upgrade Succeeded . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Upgrade Failed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Appendix
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Hotkey Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
About SPHD Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

CS1762 / CS1764AUser Manual
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About this Manual
This User Manual is provided to help you get the most from your c/c system.
It covers all aspects of installation, configuration and operation. An overview
of the information found in the manual is provided below.
Chapter 1, Introduction, introduces you to the CS1762 / CS1764Asystem.
Its purpose, features and benefits are presented, and its front and back panel
components are described.
Chapter 2, Hardware Setup, describes how to set up your installation. The
necessary steps are provided.
Chapter 3, Basic Operation, explains the fundamental concepts involved
in operating the CS1762 / CS1764A.
Chapter 4, Hotkey Operation, details all of the concepts and procedures
involved in the Hotkey operation of your CS1762 / CS1764Ainstallation.
Chapter 5, Keyboard Emulation, provides tables that list the PC to Mac
and PC to Sun keyboard emulation mappings.
The Firmware Upgrade Utility, explains how to upgrade the CS1762 /
CS1764A's firmware with the latest available versions.
An Appendix, provides specifications and other technical information
regarding the CS1762 / CS1764A.

CS1762 / CS1764AUser Manual
viii
Conventions
This manual uses the following conventions:
Product Information
For information about all ATEN products and how they can help you connect
without limits, visit ATEN on the Web or contact an ATEN Authorized
Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:
Monospaced Indicates text that you should key in.
[ ] Indicates keys you should press. For example, [Enter] means to
press the Enter key. If keys need to be chorded, they appear
together in the same bracket with a plus sign between them:
[Ctrl+Alt].
1. Numbered lists represent procedures with sequential steps.
♦Bullet lists provide information, but do not involve sequential steps.
→Indicates selecting the option (on a menu or dialog box, for
example), that comes next. For example, Start →Run means to
open the Start menu, and then select Run.
Indicates critical information.
International http://www.aten.com
North America ATEN TECH http://www.aten-usa.com
ATEN NJ http://www.aten.com

1
Chapter 1
Introduction
Overview
The CS1762 USB DVI KVMP Switch and the CS1764AUSB 2.0 DVI KVMP
Switch chart a revolutionary new direction in KVM (Keyboard, Video, Mouse)
switch functionality by combining a 2/4 port KVM switch with a 2 port USB
hub at the same time as providing an interface for a digital monitor (DVI). In
addition, the CS1764Acomes with ATEN’s new Video DynaSync technology,
which optimizes display resolution, and power on detection, which means if
one computer is powered off, the CS1764A will automatically switch to the
next powered-on computer.
As a KVM switch, the CS1762 / CS1764Aallows users to access two or four
computers from a single USB keyboard, USB mouse, and monitor console. As
a USB / USB 2.0 hub, it permits each computer to access any peripherals
connected to the hub on a ‘one computer at a time’ basis.
The unit’s independent (asynchronous) switching feature, allows the KVM
focus to be on one computer while the USB peripheral focus is on another. This
eliminate the need to purchase a separate USB hub as well as the need to
purchase separate stand-alone peripheral sharers – such as print servers,
modem splitters, etc.
The CS1762 / CS1764Afurther improves on previous designs with DVI
(Digital Visual Interface) connectors, and the transfer of keyboard and mouse
data to the computers via a fast, reliable USB connection. DVI supports both
digital video input (flat panel displays, data projectors, plasma displays, digital
TVs and set-top boxes) and analog video input (traditional monitors and TVs).
The CS1762 / CS1764Ais audio enabled. A single microphone (CS1762) /
Two microphones (CS1764A) can provide audio input to each of the
computers, and you can listen to the audio output of each computer on a single
set of speakers (CS1762) / two sets of speakers (CS1764A), on a one-computer-
at-a-time basis. As with the USB peripherals, the audio focus can be
independent of the KVM focus.
Setup is fast and easy; simply plug cables into their appropriate ports. There is
no software to configure, no installation routines, and no incompatibility
problems. Since the CS1762 / CS1764Aintercepts keyboard input directly, it
will work on multiple computing platforms (PC (x86/x64), Macintosh
PowerPC, and Sun Microsystems Sparc).

CS1762 / CS1764AUser Manual
2
There are two convenient methods to access the computers: port selection
pushbuttons located on the unit’s front panel; and hotkey combinations entered
from the keyboard.
There is no better way to save time and money than with a CS1762 / CS1764A
installation. Since a single console manages all of the computers, the CS1762
/ CS1764Asetup: eliminates the expense of having to purchase separate
console components for each computer; saves all the space those extra
components would take up; saves on energy costs; and eliminates the
inconvenience and wasted effort involved in constantly moving from one
computer to another.

Chapter 1. Introduction
3
CS1762 Features
USB DVI KVMP Switch
One USB console controls 2 DVI computers
2-port USB hub built in
Independent (asynchronous) switching of KVM and peripheral USB/
Audio ports
Fully compliant with the USB 1.1 specification – supports transfer rates of
1.5/12 Mbps
DVI digital and analog monitor support – fully compliant with the DVI
specifications
Computer selection via front panel pushbuttons and hotkeys
LED display for easy status monitoring
Auto Scan Mode for monitoring all computers
Complete keyboard emulation for error free booting
Superior video quality – 1920 x 1200, 60Hz; DDC2B
Easy installation
Hot pluggable – add or remove computers for maintenance without
powering down the switch

CS1762 / CS1764AUser Manual
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CS1764AFeatures
One USB console controls four DVI computers and two additional USB
2.0 devices
2-port USB 2.0 hub built in
Fully compliant with the USB 2.0 specification
Computer selection via front panel pushbuttons and hotkeys
Audio enabled – full bass response provides a rich experience for 2.1
channel surround sound systems
Multiplatform support – Windows 2000/XP/Vista, Linux, Mac, and Sun
Superior video quality – 1920 x 1200, 60Hz; DDC2B
Independent switching of KVM, USB, and Audio focus
DVI digital and analog monitor support – fully compliant with the DVI
specifications
HDCP compliant
Video DynaSync – stores the console monitor’s EDID (Extended Display
Identification Data) to optimize display resolution
Power on detection – if one computer is powered off, the CS1764Awill
automatically switch to the next powered-on computer
Console mouse port emulation/bypass feature supports most mouse
drivers and multifunction mice
Mac/Sun keyboard support and emulation*
Auto Scan Mode for monitoring all computers
Firmware upgradable via USB
Note: 1. PC keyboard combinations emulate Mac/Sun keyboards.
2. Mac/Sun keyboard work only with their own computers

Chapter 1. Introduction
5
Hardware Requirements
Console
A DVI compatible monitor capable of the highest possible resolution
A USB style mouse
A USB style keyboard
Microphone and speakers (optional)
Computers
The following equipment must be available on each computer:
A DVI port
Note: The quality of the display is affected by the quality of the DVI
display card. For best results, we recommend you purchase a high
quality product.
Type A USB port
Audio ports (optional)
Cables
Only 1.8m DVI-D KVM cable sets, which are specifically designed to work
with this switch, may be used to link to the computers. Two (CS1762) or four
(CS1764A) cable sets are provided with this package.
Note: The quality of the display is affected by the quality and length of the
cables. If you need additional cable sets, please contact your dealer to
purchase the appropriate ones for your switch.

CS1762 / CS1764AUser Manual
6
Components
CS1762 Front View
CS1764AFront View
3
1 & 2
45
1 & 2

Chapter 1. Introduction
7
No. Component Description
1 Port Selection
Pushbuttons
Press a switch for longer than two seconds to bring the KVM, USB
hub, and audio focus to the computer attached to its corresponding
port.
Press a switch for less than two seconds to bring only the KVM focus
to the computer attached to its corresponding port.
Press switches 1 and 2 simultaneously for 2 seconds to start Auto
Scan Mode, see Auto Scanning, page 19 for details.
2 Port LEDs The Port LEDs are built into the Port Selection Switches. The upper
ones are the KVM Port LEDs; the lower ones are the USB LEDs:
KVM
Lights DIM ORANGE to indicate that the computer attached to the
corresponding port is up and running (On Line).
Changes to BRIGHT ORANGE to indicate that the computer attached
to its corresponding port is the one that has the KVM focus (Selected).
Flashes to indicate that the computer attached to its corresponding
port is being accessed under Auto Scan mode.
USB
Lights GREEN to indicate that the computer attached to its
corresponding port is the one that has access to the USB peripherals.
3 USB Console
Ports
(CS1762 only) Your USB keyboard and USB mouse plug in here.
4 Audio Ports (CS1764Aonly) The cables from your main speakers and main
microphone plug in here. The speakers and microphone plugged in
here have priority over those in the rear panel.
5 USB 2.0 Hub (CS1764Aonly) USB 2.0 peripherals (printers, scanners, etc.) can
plug into this port.

CS1762 / CS1764AUser Manual
8
CS1762 Rear View
CS1764ARear View
12
5
4
3
34
52

Chapter 1. Introduction
9
Note: The CS1764Adoes not have a dedicated firmware upgrade port because
it uses a USB port in the KVM port section for firmware upgrading. See
Before you Begin (CS1764A), page 30, for full details.
No. Component Description
1 Firmware
Upgrade Port
(CS1762 only) The Firmware Upgrade Cable that transfers the
firmware upgrade data from the administrator’s computer plugs into
this connector. See Before you Begin (CS1762), page 29, for details.
2 USB / USB
2.0 Hub
USB peripherals (printers, scanners, etc.) can plug into this port. The
CS1762 supports USB 1.1; the CS1764Asupports USB 2.0.
3 Console Port
Section
The cables from your DVI monitor, USB keyboard, USB mouse,
speakers, and microphone plug in here. Each connector is marked
with an appropriate icon to indicate itself.
4 KVM Port
Section
The cables that link the switch to your computers plug in here. Each
KVM port section is comprised of a microphone jack, speaker jack,
USB type B socket and a DVI connector.
5 Power Jack The power adapter cable plugs into this jack.

CS1762 / CS1764AUser Manual
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This Page Intentionally Left Blank

11
Chapter 2
Hardware Setup
CS1762 Cable Connections
To set up your CS1762 installation, refer to the installation diagram on the
following page (the numbers in the diagrams correspond to the steps, below),
and do the following:
1. Plug your USB keyboard and USB mouse into the USB Console Ports
located on the unit’s front panel.
2. Plug your microphone, speakers, and monitor into the Console ports
located on the unit’s rear panel.
3. Using a KVM cable set (provided with this package), plug the DVI
connector into any available DVI socket in the KVM Port section of the
switch, then plug the accompanying USB, microphone and speaker
connectors into their corresponding USB, microphone, and speaker
sockets.
Note: Verify that all the plugs are in the same KVM Port sockets (all in
Port 1, all in Port 2, etc.), and that each socket is marked with an
appropriate icon to indicate itself.
4. At the other end of the cable, plug the USB, video, microphone, and
speaker cables into their respective ports on the computer.
5. Plug your USB peripherals into the type A sockets in the USB hub section.
6. Plug the power adapter that came with your switch into an AC power
source, then plug power adapter cable into the switch’s Power Jack.
7. Turn on the power to the computers.
1. Important safety information regarding the placement of this
device is provided on page 35. Please review it before
proceeding.
2. Make sure that power to all the devices you will be installing has
been turned off. You must unplug the power cords of any
computers that have the Keyboard Power On function.

CS1762 / CS1764AUser Manual
12
CS1762 Installation Diagram
1
2
2
3
5
6
4
USB DVI
KVM Cable Set
USB DVI
KVM Cable Set