ATEN CS1942DP User manual

www.aten.com
CS1942DP / CS1944DP
2/4-Port USB 3.0 4K DisplayPort
Dual Display KVMP™ Switch
User Manual

CS1942DP / CS1944DP User Manual
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Compliance Statements
FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE
STATEMENT
This equipment has been tested and found to comply with the limits for a Class
B digital service, pursuant to Part 15 of the FCC rules These limits are
designed to provide reasonable protection against harmful interference in a
residential installation Any changes or modifications made to this equipment
may void the user’s authority to operate this equipment This equipment
generates, uses, and can radiate radio frequency energy If not installed and
used in accordance with the instructions, may cause harmful interference to
radio communications However, there is no guarantee that interference will
not occur in a particular installation If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
Reorient or relocate the receiving antenna
Increase the separation between the equipment and receiver
Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected
Consult the dealer or an experienced radio/TV technician for help
The device complies with Part 15 of the FCC Rules Operation is subject to the
following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including
interference that may cause undesired operation
FCC Caution: Any changes or modifications not expressly approved by the
party responsible for compliance could void the user's authority to operate this
equipment
KCC Statement

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Industry Canada Statement
This Class B digital apparatus complies with Canadian ICES-003
RoHS
This product is RoHS compliant

CS1942DP / CS1944DP User Manual
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User Information
Online Registration
Be sure to register your product at our online support center:
Telephone Support
For telephone support, call this num er:
User Notice
All information, documentation, and specifications contained in this manual
are subject to change without prior notification by the manufacturer The
manufacturer makes no representations or warranties, either expressed or
implied, with respect to the contents hereof and specifically disclaims any
warranties as to merchantability or fitness for any particular purpose Any of
the manufacturer's software described in this manual is sold or licensed as is
Should the programs prove defective following their purchase, the buyer (and
not the manufacturer, its distributor, or its dealer), assumes the entire cost of all
necessary servicing, repair and any incidental or consequential damages
resulting from any defect in the software
The manufacturer of this system is not responsible for any radio and/or TV
interference caused by unauthorized modifications to this device It is the
responsibility of the user to correct such interference
The manufacturer is not responsible for any damage incurred in the operation
of this system if the correct operational voltage setting was not selected prior
to operation PLEASE VERIFY THAT THE VOLTAGE SETTING IS
CORRECT BEFORE USE
International http://eservice.aten.com
International 886-2-8692-6959
China 86-400-810-0-810
Japan 81-3-5615-5811
Korea 82-2-467-6789
North America 1-888-999-ATEN ext 4988
1-949-428-1111

CS1942DP / CS1944DP User Manual
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Product Information
For information about all ATEN products and how they can help you connect
without limits, visit ATEN on the Web or contact an ATEN Authorized
Reseller Visit ATEN on the Web for a list of locations and telephone numbers:
International http://www.aten.com

CS1942DP / CS1944DP User Manual
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Package Contents
Check to make sure that all the components are in working order If you
encounter any problem, please contact your dealer
The package consists of:
CS1942DP
1 2-Port USB 3 0 4K DisplayPort Dual Display KVMP
TM
Switch
4 DisplayPort 1 2 cables* (Certified)
2 USB 3 0 Cables
4 audio cables
1 power adapter
1 user instructions
CS1944DP
1 4-Port USB 3 0 4K DisplayPort Dual Display KVMP
TM
Switch
8 DisplayPort 1 2 cables* (Certified)
4 USB 3 0 cables
8 audio cables
1 power adapter
1 user instructions
Note: * 4K video resolution needs the high quality DisplayPort Cable

CS1942DP / CS1944DP User Manual
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Contents
Compliance Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
A out this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
1. Introduction
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Computers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Ca les . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
CS1942DP Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
CS1944DP Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
CS1942DP Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
CS1944DP Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
2. ardware Setup
Ca le Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Installation Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Quad-Display (DCC Mode) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Quad-Display Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
3. Basic Operation
Port Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Manual Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Mouse Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Hotkey Switching. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
RS-232 Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Hot Plugging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Powering Off and Restarting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Port ID Num ering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Alternative Manual Port Selection Settings. . . . . . . . . . . . . . . . . . . . . . . . 19
4. otkey Operation

CS1942DP / CS1944DP User Manual
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Hotkey Port Switching. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Cycling Through the Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Going Directly to a Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Auto Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Hotkey Setting Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Invoking HSM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Alternate HSM Invocation Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Alternate Port Switching Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Key oard Operating Platform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
List Switch Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
USB Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Hotkey Beeper Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Port Switching Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Firmware Upgrade Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Restore Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Key oard Emulation Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Mouse Emulation Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Mouse Port Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Monitor Re-detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Switching Mode Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
HSM Summary Ta le . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
5. Keyboard Emulation
Mac Key oard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Sun Key oard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
6. The Firmware Upgrade Utility
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Starting the Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Upgrade Succeeded . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Upgrade Failed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
7. Appendix
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Trou leshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
ATEN Standard Warranty Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

CS1942DP / CS1944DP User Manual
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About this Manual
This User Manual is provided to help you get the most from your CS1942DP /
CS1944DP unit It covers all aspects of installation, configuration and
operation An overview of the information found in the manual is provided
below
Chapter 1, Introduction, introduces you to the CS1942DP / CS1944DP Its
purpose, features and benefits are presented, and its front, side, and back panel
components are described
Chapter 2, ardware Setup, describes how to set up your installation The
necessary steps are provided
Chapter 3, Basic Operation, explains the fundamental concepts involved
in operating the CS1942DP / CS1944DP
Chapter 4, otkey Operation, details all of the concepts and procedures
involved in the Hotkey operation of your CS1942DP / CS1944DP installation
Chapter 5, Keyboard Emulation, provides tables that list the PC to Mac
and PC to Sun keyboard emulation mappings
Chapter 6, The Firmware Upgrade Utility, explains how to use the
CS1942DP / CS1944DP's firmware with the latest available versions
Appendix, which provides specifications and other technical information
regarding the CS1942DP / CS1944DP
Note:
Read this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the unit or any connected
devices
The product may be updated with features and functions added, improved
or removed since the release of this manual For an up-to-date user
manual, visit http://www aten com/global/en/

CS1942DP / CS1944DP User Manual
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Conventions
This manual uses the following conventions:
Monospaced Indicates text that you should key in.
[ ] Indicates keys you should press. For example, [Enter] means to
press the Enter key. If keys need to e chorded, they appear
together in the same racket with a plus sign etween them:
[Ctrl+Alt].
1. Num ered lists represent procedures with sequential steps.
♦Bullet lists provide information, ut do not involve sequential steps.
>Indicates selecting the option (on a menu or dialog ox, for
example), that comes next. For example, Start > Run means to
open the Start menu, and then select Run.
Indicates critical information.