ATL IP300S User manual

IP300S
User Guide
www.atltelecom.com

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Directory
DIRECTORY ............................................................................................................................................................... 2
1. OVERVIEW....................................................................................................................................................... 6
1.1. FEATURES ................................................................................................................................................... 6
1.2. TECHNICAL SPECIFICATIONS ...................................................................................................................... 7
1.2.1. CALL CONTROL CAPABILITY ...................................................................................................................... 7
1.2.2. REAL-TIME VOICE STREAMING................................................................................................................... 8
1.2.3. NAT AND FIREWALL .................................................................................................................................. 8
1.2.4. MANAGEMENT............................................................................................................................................ 8
2. LAYOUT......................................................................................................................................................... 10
2.1. HARDWARE .............................................................................................................................................. 10
2.1.1. FRONT VIEW............................................................................................................................................. 10
2.1.2. REAR VIEW............................................................................................................................................... 10
2.1.3. BACK VIEW .............................................................................................................................................. 11
2.2. KEYS ........................................................................................................................................................ 11
2.3. KEYPAD .................................................................................................................................................... 14
3. OPERATION.................................................................................................................................................... 15
3.1. KEY DEFINITIONS IN MENU MODE ........................................................................................................... 15
3.2. ENTER ALPHABETS AND NUMBERS........................................................................................................... 16
3.3. ADDRESS-OF-RECORD (SIP AOR) ............................................................................................................ 16
4. STARTUP........................................................................................................................................................ 17
4.1. PREREQUISITE........................................................................................................................................... 17
4.1.1. NETWORK................................................................................................................................................. 17
4.1.1.1. DHCP .................................................................................................................................................. 18
4.1.1.2. STATIC IP (FIXED IP) ........................................................................................................................... 18
4.1.1.3. PPPOE ................................................................................................................................................. 18
4.1.1.4. VERIFY NETWORK CONFIGURATION .................................................................................................... 19
4.1.2. SIP SERVICE ............................................................................................................................................. 19
4.1.3. CONFIGURE NAT AND FIREWALL............................................................................................................. 20
4.2. INITIALIZATION......................................................................................................................................... 21
4.3. REGISTRATION.......................................................................................................................................... 22
5. SHUTDOWN ................................................................................................................................................... 22
5.1. UNREGISTRATION ..................................................................................................................................... 22
6. IDLE............................................................................................................................................................... 23
6.1. REGISTERED ............................................................................................................................................. 23
6.2. NOT REGISTERED YET OR REGISTRATION EXPIRES .................................................................................... 23
6.3. REGULAR REGISTRATION ......................................................................................................................... 23
7. TAKE CALLS.................................................................................................................................................. 24

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7.1. RINGING ................................................................................................................................................... 24
7.2. REJECT CALL ............................................................................................................................................ 25
7.3. FORWARD CALL ....................................................................................................................................... 25
7.4. ANSWER CALL.......................................................................................................................................... 25
7.5. CONNECTED.............................................................................................................................................. 26
7.6. DISCONNECTED ........................................................................................................................................ 26
7.7. FORWARD AND DND ................................................................................................................................ 28
7.7.1. DO NOT DISTURB (DND) ......................................................................................................................... 28
7.7.2. CALL FORWARD ....................................................................................................................................... 28
7.7.2.1. ALL CALLS FORWARD ......................................................................................................................... 29
7.7.2.2. BUSY FORWARD .................................................................................................................................. 29
7.7.2.3. NO ANSWER FORWARD........................................................................................................................ 29
7.7.3. FORWARDING RULES ................................................................................................................................29
8. MAKE CALLS................................................................................................................................................. 30
8.1. DIAL SCHEME ........................................................................................................................................... 31
8.1.1. GUARDING TIME ....................................................................................................................................... 34
8.1.2. ENUM SAMPLE ........................................................................................................................................ 35
8.2. REDIAL ..................................................................................................................................................... 37
8.3. ADDRESS BOOK ........................................................................................................................................ 37
8.4. CALL HISTORY ......................................................................................................................................... 38
8.5. SPEED DIAL .............................................................................................................................................. 39
8.6. CALL RETURN .......................................................................................................................................... 41
8.7. CALLING ................................................................................................................................................... 41
8.8. CALL FAILURE .......................................................................................................................................... 42
8.9. AUTO-REDIAL ........................................................................................................................................... 42
8.10. ONE-TOUCH DIAL..................................................................................................................................... 43
9. CALL PROCESSING......................................................................................................................................... 45
9.1. HANDSET,SPEAKER-PHONE,EAR-PHONE AND LOUD-SPEAKER ................................................................ 45
9.2. HOLD ........................................................................................................................................................ 45
9.3. MUTE........................................................................................................................................................ 46
9.4. TRANSFER................................................................................................................................................. 46
9.4.1. CONSULTATIVE TRANSFER ....................................................................................................................... 47
9.4.2. BLIND TRANSFER...................................................................................................................................... 48
9.4.3. PHONE LOCKED ........................................................................................................................................ 48
9.5. CONFERENCE ............................................................................................................................................ 49
9.5.1. HEURISTICS AND CONSTRAINT .................................................................................................................. 49
9.5.2. CONFERENCE TIPS .................................................................................................................................... 50
9.6. BLOCK CALLS........................................................................................................................................... 51
10. CALL PREFERENCE ................................................................................................................................... 54

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10.1. CALL WAITING ......................................................................................................................................... 54
10.2. DIAL TIMEOUT.......................................................................................................................................... 55
10.3. HOLD RECALL .......................................................................................................................................... 55
10.4. AUTO HOLD ON CALL SWITCH ................................................................................................................. 56
10.5. AUTO REDIAL ........................................................................................................................................... 56
10.6. SILENTLY FOLLOW REDIRECTION............................................................................................................. 57
10.7. DIAL PLAN................................................................................................................................................ 57
10.7.1. INTER-DIGIT TIMEOUT ......................................................................................................................... 57
10.7.2. DIAL KEY ............................................................................................................................................. 58
10.7.3. LAN DIAL ........................................................................................................................................... 58
10.7.4. CALL COMMAND ................................................................................................................................. 59
10.7.4.1. CALL RETURN...................................................................................................................................... 60
10.7.4.2. ANONYMOUS CALL (CLIP &CLIR) .................................................................................................... 60
10.8. MESSAGE ALERT ....................................................................................................................................... 61
10.9. AUTO-ANSWER......................................................................................................................................... 61
10.10. CODEC PREFERENCE .......................................................................................................................... 64
10.10.1. ENABLE PERSONAL PREFERENCE......................................................................................................... 67
10.11. COMFORT NOISE GENERATION ............................................................................................................ 67
10.12. REGISTRATION ON DEMAND ................................................................................................................ 68
10.13. MULTI-DOMAIN REGISTRATION .......................................................................................................... 70
11. VOICE VOLUME ADJUSTMENT .................................................................................................................. 72
11.1. RINGER ..................................................................................................................................................... 72
11.2. HANDSET .................................................................................................................................................. 72
11.3. SPEAKER PHONE ....................................................................................................................................... 72
11.4. EAR PHONE............................................................................................................................................... 73
12. SERVICE.................................................................................................................................................... 74
12.1. VOICE MAIL ............................................................................................................................................. 74
12.1.1. SET UP VOICE MAIL ............................................................................................................................. 75
12.1.2. ACCESS VOICE MAIL ........................................................................................................................... 76
12.2. INSTANT MESSAGING ............................................................................................................................... 76
12.3. SYNCHRONIZE TIME ................................................................................................................................. 77
12.4. AUTO PROVISION...................................................................................................................................... 79
12.5. SOFT-SWITCH (PBX) FEATURE ACCESS ................................................................................................... 82
13. NAT TRAVERSAL ..................................................................................................................................... 85
13.1. PUBLIC INTERNET CONFIGURATION.......................................................................................................... 85
13.2. LAN CONFIGURATION TO TRAVERSE NAT AND FIREWALL ..................................................................... 86
13.2.1. STATIC NAT ROUTE ............................................................................................................................ 86
13.2.2. NAT TRAVERSAL BY STUN ................................................................................................................ 89
APPENDIX A-AVAILABLE NTP SERVERS ............................................................................................................... 91

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APPENDIX B–TROUBLE SHOOTING ........................................................................................................................ 96
APPENDIX C–TONES............................................................................................................................................ 100

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1. Overview
1.1. Features
zDHCP or PPPoE for host IP, gateway, network mask, DNS (optional, 2 DNS at most), TFTP
server, NTP server, and TTL; all those settings could be static assigned as well.
zIf provided by DHCP server, it could use DHCP to get NTP server.
zEar-phone, speaker-phone for hand-free, handset and loud-speaker support (all are volume
adjustable). Changeable ringing tone.
zSupports 2 concurrent calls.
zMultiple service domains for easy access to different ISPs (3 domains at most).
zAddress book (up to 500 entries) and call history (10 most recently received calls, 10 most
recently missed calls and 10 most recently dialed numbers).
zCall return, speed dials (20 numbers), redial, auto-redial, call-screening (20 numbers) and
detail records of the latest three calls.
zCall forwarding: configurable forwarding number, unconditionally forward all calls, forward
calls on busy and forward calls on no response (adjustable waiting time).
zCall processing includes: hold (music on hold), mute, Caller ID, Call waiting (alerting tone,
LED indication and screen popup), call transfer (blind transfer, consultative transfer,
semi-supervised transfer, and take-back), call forward, call reject, do not disturb (DND).
zCall preferences include: call waiting, auto-answer (server-side invoked, locally activated
and selectively auto-answer), dial-timeout, adjustable hold recall timer, auto-hold on call
switch, auto-redial criterion (stop-on-ringing or stop-on-connected), accept call diversion or
not, inter-digit time-out, message alerting, and per call Calling Line Identification
Restriction.
z3-way local conferencing
zMessage Waiting Indication (MWI)
z180 locally generated ringing and 183 remotely generated call progress tone.
zOut-of-dialog instant messaging, and flashing SMS without user interaction.
zNAT & firewall support by STUN or pre-configured NAT Gateway port mapping;
Auto-update or notify the change of NAT IP by STUN if NAT employs DHCP as well (such
as xDSL dial-up).
zSymmetric RTP flow for cases where only one endpoint is behind a NAT.
zVoice activity detection to reduce network bandwidth consumption.
zComfort noise generation and dynamic de-jitter buffer to deliver better voice quality.
z8 Programmable DSS keys.
zOne-touch dialing (Hot lines)
zConfigurable dial-key (#, *, & or dedicated DSS key as 【Dial- 】
key ) to facilitate the
inclusion of “#, *, or &” in dial strings.

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zRegular alarm and one-time alarm.
zPrompt user on call diversion for better security support (Configurable)
zMenu driven configuration by keypad, Web browser or TELNET.
zUse of Simple Network Time Protocol (SNTP) to synchronize time with network time server
and adjust to time-zone (configurable) and daylight saving time (configurable).
zUse of Trivial File Transport Protocol (TFTP) and HTTP for auto-provisioning and image
update
zIEEE 802.1Q VLAN tagging support
zSupport both 802.1P link layer precedence bits and IP layer type-of-service (ToS) bits for
voice streaming, such that IP SIP Phone would perfectly replace your desktop analog phone
within a switched network.
zSNMPv2 for network management and supervision.
zCall-related statistics, including total inbound/outbound calls, average conversation duration,
connected ratio of the last 50 calls, and the conversation time distribution (less than 3
minutes, 3-20 minutes and longer than 20 minutes) during the last 72 hours, or since system
startup.
1.2. Technical Specifications
1.2.1. Call Control Capability
zFully complies with RFC 3261 (SIP) with RFC 2543 backward compatible.
zFully complies with RFC 2327 (SDP) and RFC 3264 for capability negotiation based on SDP
offer and answer model.
zMultiple Outbound Proxy, Registrar and Redirect server support, up to 3 different service
domains.
zSupport SIP server authentication procedure (HTTP digest authentication scheme)
zOn-demand registration and re-registration on network configuration changed (auto-detect
the changed IP of host, NAT, Dynamic DNS)
zAuto-locating SIP server (RFC 3263) by DNS NAPTR/SRV record (RFC 2782) lookup
zSupports SIP multicast registration to 224.0.1.75
zCall Transfer (RFC3515 for REFER method, RFC3420 for sipfrag support, RFC3891 for
replaces header and RFC3892 for Referred-by header).
zMessage waiting indication, MWI, (RFC 3842).
zFully Implementation of RFC 2916 (E.164 and DNS) for ENUM translation by NAPTR
(RFC 2915)
zConfigurable SIP signaling port (default 5060), support both UDP and TCP.
zSupport rport and received in VIA header (RFC3581) (Configurable)
zRedundancy SIP proxy server support by DNS NAPTR/SRV/AAAA records.

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zSupport REGISTER, INVITE, ACK, CANCEL, BYE, OPTION, REFER, MESSAGE,
SUBSCRIBE, NOTIFY, INFO methods
zSupport “alert-info” header for distinctive ring.
1.2.2. Real-time Voice Streaming
zFully complies with RFC 1889 (RTP / RTCP), RFC 1890 (AVT profiles), RFC 3551 (RTP
Profile for Audio and Video Conference with Minimal Control) and RFC 3555 (MIME Type
Registration of RTP Payload Formats).
zSupport both in-band DTMF mixed with RTP voice stream and out-of-band DTMF over RTP
(RFC2833).
zDynamic RTP de-jitter buffer and lost packets concealment management.
zSpeech CODEC supports: G.711 (A-law and µ-law), G.723.1/G.723.1A (both 5.3 and 6.4
kbps), and G.729A/G.729AB. CODEC precedence is configurable to adjust to your network
link speed.
z3-way local conferencing
zVoice activity detection (VAD) and comfort noise generation (CNG).
zVoice and ringer volume control
zReal-time acoustic echo canceller.
zIP Type of Service (ToS) bits set for RTP/RTCP packet prioritization
z802.1P precedence bits support to prioritize RTP voice frames within switched network.
zConfigurable RTP / RTCP ports.
1.2.3. NAT and Firewall
zSupport static NAT mapping (both NAT IP and SIP/RTP ports are configurable)
zSupport Simple Traversal of UDP through NAT, (RFC 3489 STUN).
zSupport auto-detect (auto-update) the change of NAT IP by STUN (in case the NAT has no
static IP and employ dial-up to public internet).
zdraft-ietf-mmusic-sdp4nat-03.txt (RTCP attribute in SDP)
zSymmetric RTP flow for the cases where only one endpoint behind NAT.
zSupport STUN server redundancy by DNS SRV/AAAA records
1.2.4. Management
zTFTP and HTTP for Auto-Provision
zHTTP configuration by web browser
zKey-pad configuration
zTELNET configuration

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zSNMPv2 for network management:
MIB2: RFC1213
Get and Set operation for internal state (Proprietary Enterprise MIB for system
configuration access).
Trap:
System startup
System shutdown (by command/SNMP/Image upgrade)
SIP Registrar availability
Call-Channel Status.

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2. Layout
2.1. Hardware
2.1.1. Front View
2.1.2. Rear View
RJ-45 Ethernet
switch to PC
RJ-45 Ethernet Jack
to LAN
Power adaptor
Reset SW
2x16 LCD
Microphone
Handset
Speaker
Keypad