ATL IP300S User manual

IP300S
User Guide
www.atltelecom.com

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Directory
DIRECTORY ............................................................................................................................................................... 2
1. OVERVIEW....................................................................................................................................................... 6
1.1. FEATURES ................................................................................................................................................... 6
1.2. TECHNICAL SPECIFICATIONS ...................................................................................................................... 7
1.2.1. CALL CONTROL CAPABILITY ...................................................................................................................... 7
1.2.2. REAL-TIME VOICE STREAMING................................................................................................................... 8
1.2.3. NAT AND FIREWALL .................................................................................................................................. 8
1.2.4. MANAGEMENT............................................................................................................................................ 8
2. LAYOUT......................................................................................................................................................... 10
2.1. HARDWARE .............................................................................................................................................. 10
2.1.1. FRONT VIEW............................................................................................................................................. 10
2.1.2. REAR VIEW............................................................................................................................................... 10
2.1.3. BACK VIEW .............................................................................................................................................. 11
2.2. KEYS ........................................................................................................................................................ 11
2.3. KEYPAD .................................................................................................................................................... 14
3. OPERATION.................................................................................................................................................... 15
3.1. KEY DEFINITIONS IN MENU MODE ........................................................................................................... 15
3.2. ENTER ALPHABETS AND NUMBERS........................................................................................................... 16
3.3. ADDRESS-OF-RECORD (SIP AOR) ............................................................................................................ 16
4. STARTUP........................................................................................................................................................ 17
4.1. PREREQUISITE........................................................................................................................................... 17
4.1.1. NETWORK................................................................................................................................................. 17
4.1.1.1. DHCP .................................................................................................................................................. 18
4.1.1.2. STATIC IP (FIXED IP) ........................................................................................................................... 18
4.1.1.3. PPPOE ................................................................................................................................................. 18
4.1.1.4. VERIFY NETWORK CONFIGURATION .................................................................................................... 19
4.1.2. SIP SERVICE ............................................................................................................................................. 19
4.1.3. CONFIGURE NAT AND FIREWALL............................................................................................................. 20
4.2. INITIALIZATION......................................................................................................................................... 21
4.3. REGISTRATION.......................................................................................................................................... 22
5. SHUTDOWN ................................................................................................................................................... 22
5.1. UNREGISTRATION ..................................................................................................................................... 22
6. IDLE............................................................................................................................................................... 23
6.1. REGISTERED ............................................................................................................................................. 23
6.2. NOT REGISTERED YET OR REGISTRATION EXPIRES .................................................................................... 23
6.3. REGULAR REGISTRATION ......................................................................................................................... 23
7. TAKE CALLS.................................................................................................................................................. 24

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7.1. RINGING ................................................................................................................................................... 24
7.2. REJECT CALL ............................................................................................................................................ 25
7.3. FORWARD CALL ....................................................................................................................................... 25
7.4. ANSWER CALL.......................................................................................................................................... 25
7.5. CONNECTED.............................................................................................................................................. 26
7.6. DISCONNECTED ........................................................................................................................................ 26
7.7. FORWARD AND DND ................................................................................................................................ 28
7.7.1. DO NOT DISTURB (DND) ......................................................................................................................... 28
7.7.2. CALL FORWARD ....................................................................................................................................... 28
7.7.2.1. ALL CALLS FORWARD ......................................................................................................................... 29
7.7.2.2. BUSY FORWARD .................................................................................................................................. 29
7.7.2.3. NO ANSWER FORWARD........................................................................................................................ 29
7.7.3. FORWARDING RULES ................................................................................................................................29
8. MAKE CALLS................................................................................................................................................. 30
8.1. DIAL SCHEME ........................................................................................................................................... 31
8.1.1. GUARDING TIME ....................................................................................................................................... 34
8.1.2. ENUM SAMPLE ........................................................................................................................................ 35
8.2. REDIAL ..................................................................................................................................................... 37
8.3. ADDRESS BOOK ........................................................................................................................................ 37
8.4. CALL HISTORY ......................................................................................................................................... 38
8.5. SPEED DIAL .............................................................................................................................................. 39
8.6. CALL RETURN .......................................................................................................................................... 41
8.7. CALLING ................................................................................................................................................... 41
8.8. CALL FAILURE .......................................................................................................................................... 42
8.9. AUTO-REDIAL ........................................................................................................................................... 42
8.10. ONE-TOUCH DIAL..................................................................................................................................... 43
9. CALL PROCESSING......................................................................................................................................... 45
9.1. HANDSET,SPEAKER-PHONE,EAR-PHONE AND LOUD-SPEAKER ................................................................ 45
9.2. HOLD ........................................................................................................................................................ 45
9.3. MUTE........................................................................................................................................................ 46
9.4. TRANSFER................................................................................................................................................. 46
9.4.1. CONSULTATIVE TRANSFER ....................................................................................................................... 47
9.4.2. BLIND TRANSFER...................................................................................................................................... 48
9.4.3. PHONE LOCKED ........................................................................................................................................ 48
9.5. CONFERENCE ............................................................................................................................................ 49
9.5.1. HEURISTICS AND CONSTRAINT .................................................................................................................. 49
9.5.2. CONFERENCE TIPS .................................................................................................................................... 50
9.6. BLOCK CALLS........................................................................................................................................... 51
10. CALL PREFERENCE ................................................................................................................................... 54

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10.1. CALL WAITING ......................................................................................................................................... 54
10.2. DIAL TIMEOUT.......................................................................................................................................... 55
10.3. HOLD RECALL .......................................................................................................................................... 55
10.4. AUTO HOLD ON CALL SWITCH ................................................................................................................. 56
10.5. AUTO REDIAL ........................................................................................................................................... 56
10.6. SILENTLY FOLLOW REDIRECTION............................................................................................................. 57
10.7. DIAL PLAN................................................................................................................................................ 57
10.7.1. INTER-DIGIT TIMEOUT ......................................................................................................................... 57
10.7.2. DIAL KEY ............................................................................................................................................. 58
10.7.3. LAN DIAL ........................................................................................................................................... 58
10.7.4. CALL COMMAND ................................................................................................................................. 59
10.7.4.1. CALL RETURN...................................................................................................................................... 60
10.7.4.2. ANONYMOUS CALL (CLIP &CLIR) .................................................................................................... 60
10.8. MESSAGE ALERT ....................................................................................................................................... 61
10.9. AUTO-ANSWER......................................................................................................................................... 61
10.10. CODEC PREFERENCE .......................................................................................................................... 64
10.10.1. ENABLE PERSONAL PREFERENCE......................................................................................................... 67
10.11. COMFORT NOISE GENERATION ............................................................................................................ 67
10.12. REGISTRATION ON DEMAND ................................................................................................................ 68
10.13. MULTI-DOMAIN REGISTRATION .......................................................................................................... 70
11. VOICE VOLUME ADJUSTMENT .................................................................................................................. 72
11.1. RINGER ..................................................................................................................................................... 72
11.2. HANDSET .................................................................................................................................................. 72
11.3. SPEAKER PHONE ....................................................................................................................................... 72
11.4. EAR PHONE............................................................................................................................................... 73
12. SERVICE.................................................................................................................................................... 74
12.1. VOICE MAIL ............................................................................................................................................. 74
12.1.1. SET UP VOICE MAIL ............................................................................................................................. 75
12.1.2. ACCESS VOICE MAIL ........................................................................................................................... 76
12.2. INSTANT MESSAGING ............................................................................................................................... 76
12.3. SYNCHRONIZE TIME ................................................................................................................................. 77
12.4. AUTO PROVISION...................................................................................................................................... 79
12.5. SOFT-SWITCH (PBX) FEATURE ACCESS ................................................................................................... 82
13. NAT TRAVERSAL ..................................................................................................................................... 85
13.1. PUBLIC INTERNET CONFIGURATION.......................................................................................................... 85
13.2. LAN CONFIGURATION TO TRAVERSE NAT AND FIREWALL ..................................................................... 86
13.2.1. STATIC NAT ROUTE ............................................................................................................................ 86
13.2.2. NAT TRAVERSAL BY STUN ................................................................................................................ 89
APPENDIX A-AVAILABLE NTP SERVERS ............................................................................................................... 91

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APPENDIX B–TROUBLE SHOOTING ........................................................................................................................ 96
APPENDIX C–TONES............................................................................................................................................ 100