AudioCodes Mediant 1000 Assembly instructions

Hardware Installation Manual
AudioCodes Gateway & Session Border Controller Series
Mediant 1000 Gateway
and E-SBC

Notice Mediant 1000 Gateway & E-SBC | Hardware Installation Manual
Notice
Information contained in this document is believed to be accurate and reliable at the time
of printing. However, due to ongoing product improvements and revisions, AudioCodes
cannot guarantee accuracy of printed material after the Date Published nor can it accept
responsibility for errors or omissions. Updates to this document can be downloaded
from https://www.audiocodes.com/library/technical-documents.
This document is subject to change without notice.
Date Published: July-21-2021
WEEE EU Directive
Pursuant to the WEEE EU Directive, electronic and electrical waste must not be disposed of with
unsorted waste. Please contact your local recycling authority for disposal of this product.
Customer Support
Customer technical support and services are provided by AudioCodes or by an authorized
AudioCodes Service Partner. For more information on how to buy technical support for
AudioCodes products and for contact information, please visit our website at
https://www.audiocodes.com/services-support/maintenance-and-support.
Documentation Feedback
AudioCodes continually strives to produce high quality documentation. If you have any
comments (suggestions or errors) regarding this document, please fill out the Documentation
Feedback form on our website at https://online.audiocodes.com/documentation-feedback.
Stay in the Loop with AudioCodes
Notes and Warnings
Read and adhere to all warning statements in this document before installing the
device.
The device is an INDOOR unit and must be installed only indoors.
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Notice Mediant 1000 Gateway & E-SBC | Hardware Installation Manual
(French) Avertissement: L’appareil est une unité d’INTERIEUR et doit donc
obligatoirement être installé en intérieur.
Ethernet port interface cabling must be routed only indoors and must not exit the
building.
(French) Avertissement: Le câblage de l’interface du port Ethernet doit être acheminé
uniquement en intérieur et ne doit pas sortir du bâtiment.
FXS indoor module: FXS port interface cabling must be routed only indoors and must
not exit the building.
(French) Avertissement: FXS module intérieur: le câblage de l’interface du port FXS
doit être acheminé uniquement en intérieur et ne doit pas sortir du bâtiment.
The device is supplied as a sealed unit and must be installed and serviced only by
qualified service personnel.
(French) Avertissement: L’appareil doit obligatoirement être installé et entretenu par
un agent de service qualifié.
Disconnect the device from the mains and Energy Source (ES) before servicing.
(French) Avertissement: Débranchez l’appareil du secteur et de la Energy Source
(ES) avant toute réparation.
Caution Electrical Shock: Do not open or disassemble this device. The device carries
high voltage and contact with internal components may expose you to electrical
shock and bodily harm.
(French) Attention életrocution: Ne tentez pas d’ouvrir ni de démonter l’appareil.
L’appareil transporte une haute tension et son contact avec des composants internes
risque de vous exposer à l’électrocution et à des lésions corporelles.
Open source software may have been added and/or amended for this product. For
more information, please visit our website at https://www.audiocodes.com/services-
support/open-source or contact your AudioCodes sales representative.
Regulatory Information
VoIP Gateway
1. This equipment complies with Part 68 of the FCC Rules and the requirements adopted
by the ACTA. On the bottom of the unit or on the Interface card of this equipment is a
label that contains among other information, a product identifier in the format
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Notice Mediant 1000 Gateway & E-SBC | Hardware Installation Manual
US:AC1IS00BM1KMIX or US:AC1ISNANM1000 and ringer equivalence. If requested, this
number must be provided to the telephone company.
2. This equipment is designed to be connected to the telephone network using an RJ-48C
and/or RJ-11C connector, which is Part 68 compliant. The service order codes (SOC) are
6.0F for digital interfaces and 9.0Y for analog interfaces and the Facility interface codes
(FIC) are: 04DU9.1SN, 04DU9.1KN, 04DU9.BN, 04DU9.DN, 02LS2, O2GS2.
3. For FXO Only: The REN is used to determine the number of devices that may be con-
nected to a telephone line. Excessive RENs on a telephone line may result in the devices
not ringing in response to an incoming call. In most but not all areas, the sum of RENs
should not exceed five (5.0). To be certain of the number of devices that may be con-
nected to a line, as determined by the total RENs, contact the local telephone company.
The REN for this product is 0.5.
4. Should the product cause harm to the telephone network, the telephone company will
notify you in advance that temporary discontinuance of service may be required. If
advance notice is not practical, you will be notified as soon as possible. In addition, you
will be advised of your right to file a complaint with the FCC if it is necessary.
5. The telephone company may make changes in its facilities, equipment, operations or
procedures that could affect the operation of the equipment. If this happens, the tele-
phone company will provide advance notice in order for you to make necessary modi-
fications to maintain uninterrupted service.
6. If trouble is experienced with this equipment, for repair or warranty information please
contact AudioCodes Inc. 200 Cottontail Lane, Suite A101E, Somerset NJ 08873, USA; Tel:
[phone], Fax: [phone]. If the equipment is causing harm to the tele-
phone network, the telephone company may request to disconnect the equipment until
the problem is resolved.
7. Connection to Telephone Company Provided coin service is prohibited. Connection to
party lines service is subject to state tariffs.
Related Documentation
Document Name
Mediant 1000 Datasheet
SBC-Gateway Series Release Notes
Mediant 1000B Gateway & E-SBC SIP User's Manual
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Notice Mediant 1000 Gateway & E-SBC | Hardware Installation Manual
Document Revision Record
LTRT Description
41414 New warning bulletin regarding plastic sticker covering spare AC power socket;
New section for replacing Power Supply module; new drawings for replacing
modules.
41415 Installing operating system (OS) on OSN was modified (OS is not installed by
default).
41417 FXO warning statement added.
41418 Hardware Maintenance chapter was updated (rear-panel slot assignment
section added; front-panel module replacement updated; OSN server module
replacement updated).
41420 Correction to SWX module port labels; chassis weight.
41422 Fan Tray module replacement procedure added.
41424 MPM module slot assignment; BRI/PRI Fallback section updated.
41426 RS-232 cable adapter ordering information modified.
41427 Power surge protection warnings.
41430 HDMI connector.
41431 Power Supply module replacement update; physical dimensions; miscellaneous
formatting.
41432 Module slot assignment update.
41433 FXS outdoor module added and relevant cabling instructions (for power surge
protection); OSN 3/4 reset button described; HDMX module LED description
typo; AC power cable note added (Japanese).
41434 REN for FXO.
41435 FXS outdoor limitation for simultaneous ring and off-hook long haul.
41436 FXS outdoor-routing warning bulletin updated.
41437 Ethernet port 0/3 added to CRMX.
41438 Dry-contact relay interface added.
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Notice Mediant 1000 Gateway & E-SBC | Hardware Installation Manual
LTRT Description
41439 FXS module part numbers updated.
41441 Logo updated; fallback updated.
41443 OSN3C and OSN4B modules added; HDMI cable connector updated with figure;
FXS module for indoor-and-outdoor updated
41444 Duration of press for reset to defaults; trademarks.
41445 New CRMX module; regulations updated; only OSN4B kept in document
41446 Replacing CRMX module and faulty device
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Content Mediant 1000 Gateway & E-SBC | Hardware Installation Manual
Table of Contents
1 Introduction 1
2 Unpacking the Device 2
3 Physical Description 3
Physical Dimensions and Operating Environment 3
Front Panel Description 3
FXS Module 5
Ports Description 5
LED Description 5
FXO Module 6
Ports Description 6
LED Description 6
BRI Module 7
Ports Description 7
LED Description 7
TRUNKS (E1/T1) Module 8
Ports Description 8
LED Description 8
Media Processing Module (MPM) 9
CRMX Module 10
Ports Description 10
LED Description 12
SWX LAN Expansion Module 14
Ports Description 14
LED Description 15
Fan Tray Module 15
Power Supply Module and LED Description 16
Rear Panel Description 17
OSN Server Modules 18
OSN4B Module 18
HDMX Module 22
4 Mounting the Device 24
Desktop Mounting 24
19-inch Rack Mounting 24
Mounting in a 19-inch Rack using a Pre-Installed Shelf 25
Mounting in a 19-inch Rack using Front-Mounting Brackets Only 26
Mounting in a 19-inch Rack using Front and Rear Mounting Brackets 26
5 Cabling the Device 33
Earth Grounding and Power Surge Protection 33
Connecting to LAN with Port-Pair Redundancy 34
Analog Interfaces 36
Connecting to FXS Interfaces 36
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Content Mediant 1000 Gateway & E-SBC | Hardware Installation Manual
Indoor FXS Cabling 37
Outdoor FXS Cabling 38
Connecting to FXO Interfaces 40
Indoor FXO Cabling 41
Outdoor FXO Cabling 41
Connecting the FXS Analog Lifeline Phone 43
ISDN BRI Interfaces 45
Connecting to BRI Lines 45
Connecting the PSTN Fallback for BRI Lines 46
ISDN E1/T1 Interfaces 47
Connecting to E1/T1 Trunks 47
Connecting the PSTN Fallback for E1/T1 Trunks 48
Connecting the RS-232 Serial Interface 49
Connecting a Dry-Contact Relay Alarm System 50
Cabling and Installing OSN Server Platform 52
Connecting to Power 54
6 Hardware Maintenance 57
Chassis Slot Assignment for Modules 57
Front-Panel Module Slot Assignment 57
Module Slot Assignment on Rear Panel 58
Installing and Replacing Modules 58
Front-Panel I/O Modules 58
Replacing Blank-Panel Slot Covers with I/O Modules 59
Replacing I/O Modules 60
OSN Server Modules 64
Replacing Blank-Panel Slot Covers with OSN Server Modules 64
Replacing OSN Server Modules 66
Replacing the Fan Tray Module 68
Power Supply Module 69
Installing an Optional, Secondary Power Supply Module 70
Replacing a Power Supply Module 71
Replacing a Faulty Device 72
7 Module Hardware Revision Compatibility 74
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CHAPTER1 Introduction Mediant 1000 Gateway & E-SBC | Hardware Installation Manual
1 Introduction
This document provides a hardware description of the Mediant 1000B Gateway & E- SBC
(hereafter referred to as device) and step-by-step procedures for cabling the device.
The device is a 19-inch industrial platform chassis, 1U high and 13.8 inch deep. The chassis'
modular hardware design allows scalability to capacity demands and optional telephony
interfaces to suite your requirements.
The device supports the following interfaces:
■Analog and Digital Telephony (Separate orderable item):
●Up to four digital trunks modules, supporting up to 6 x E1 / 8 x T1 (1, 2, or 4 E1/T1/J1
PRI spans per module)
●Up to five BRI modules, where each module provides four BRI ports
●Up to six FXO modules, where each module provides four FXO ports
●Up to six FXS modules, where each module provides four FXS ports
■(Separate orderable item) Up to four Media Processing modules (MPM), providing
additional DSP resources for SBC transcoding and/or three-way conferencing
■Up to seven LAN Ethernet interfaces:
●Three interfaces on the CRMX module
●(Separate orderable item) Four interfaces provided by a LAN Expansion module (SWX)
■(Separate orderable item) Open Solution Network (OSN) server modules for hosting third-
party applications (such as an IP PBX)
■Dry-contact alarm relays for connection to an external audible or visual alarm system (e.g.,
bell)
■Fan Tray module
■Up to two Power Supply modules
●Hardware configurations may change without notice. Currently available
hardware configurations are listed in AudioCodes Price Book. For further
enquiries, please contact your AudioCodes sales representative.
●For information on configuring the device, refer to the device's User’s Manual.
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CHAPTER2 Unpacking the Device Mediant 1000 Gateway & E-SBC | Hardware Installation Manual
2 Unpacking the Device
Follow the procedure below for unpacking the carton in which the device is shipped.
➢To unpack the device:
1. Open the carton and remove the packing materials.
2. Remove the chassis from the carton.
3. Check that there is no equipment damage.
4. Ensure that in addition to the chassis, the package contains the following items:
●One or two AC power cables (depending on customer order)
●Four anti-slide bumpers for desktop installation
5. Check, retain and process any documents.
If there are any damaged or missing items, notify your AudioCodes sales representative.
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CHAPTER3 Physical Description Mediant 1000 Gateway & E-SBC | Hardware Installation Manual
3 Physical Description
This chapter provides a description of the device.
Physical Dimensions and Operating Environment
The device's physical dimensions and operating environment are listed in the following table.
Table 3-1: Physical Dimensions and Operating Environment
Item Description
Enclosure 1U chassis
Dimensions (H x W x D) 1U x 444 mm (17.5 in.) x 355 mm (14 in.)
Weight Approx. 4.4 kg (9.7 lbs.)
Operating Environment ■Operational: 0 to 40°C (32 to 104°F)
■Storage: -20 to 70°C (-4 to 158°F)
■Relative Humidity: 10 to 85% non-condensing
Front Panel Description
The device's front panel is shown in the following figure and described in the subsequent table.
Figure 3-1: Front Panel of Mediant 1000B SBC and Gateway
●The previous figure is used only as an example. The number and type of
interface modules depend on the ordered configuration.
●For module slot assignment, see Chassis Slot Assignment for Modules.
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CHAPTER3 Physical Description Mediant 1000 Gateway & E-SBC | Hardware Installation Manual
Table 3-2: Front-Panel Description
Item # Label /
Module Component Description
1FXS,
FXO,
BRI,
TRUNKS,
MPM
Telephony and DSP resource modules:
■FXS module. For more information, see FXS Module .
■FXO (or FXO G) module. For more information, Section FXO
Module .
■BRI module. For more information, Section BRI Module.
■TRUNKS (E1/TE/J1) module. For more information, see TRUNKS
(E1/T1) Module.
■MPM module. For more information, see Media Processing
Module (MPM).
Note:
■The number and type of modules depend on the ordered
configuration. The modules can be ordered with the device or
separately.
■For module slot assignment, see Front-Panel Module Slot
Assignment.
2CRMX CRMX module. For more information, see CRMX Module for a
description.
3SWX (Optional) LAN Extension (SWX) module. For more information, see
SWX LAN Expansion Module.
Note: The module is a separate orderable item and can be ordered
with the device or separately.
4Power 1 (Optional) Spare Power Supply module slot. For more information,
see Power Supply Module and LED Description.
Note: The module is a separate orderable item and can be ordered
with the device or separately.
5Power 2 Main Power Supply module. For more information, see Power
Supply Module and LED Description.
6 - Extractable Fan Tray module with a schematic displayed on its
front panel showing the chassis' slot numbers. For more
information on the Fan Tray module, see Fan Tray Module.
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CHAPTER3 Physical Description Mediant 1000 Gateway & E-SBC | Hardware Installation Manual
FXS Module
The FXS module provides the Foreign eXchange Subscriber (FXS) interfaces. Each FXS module
can provide up to 4 FXS port interfaces.
The following types of FXS modules are available:
■FXS module for indoor FXS cable routing only (Catalog Part Number M1KB-VM-4FXS,
Hardware Part Number GTPM00056). The device can house up to 6 of these modules (i.e.,
a total of 24 FXS ports).
■FXS Module for indoor-and-outdoor FXS cable routing (Catalog Part Number M1KB-VM-
4FXS-O, Hardware Part Number GTPM01046). The module is compatible with the following
software versions:
●Version 6.8: 6.80A.270.002 and later - up to 5 modules (i.e., up to 20 FXS ports)
●Version 7.0: 7.00A.021.004 and later - up to 5 modules (i.e., up to 20 FXS ports)
●Version 7.2:
◆Up to Version 7.20A.204 - up to 5 modules (i.e., up to 20 FXS ports)
◆Version 7.20A.250 and later - up to 6 modules (i.e., up to 24 FXS ports)
●FXS module supporting indoor-and-outdoor FXS routing:
✔A maximum of 20 FXS channels (instead of 24) are supported for
simultaneous ringing as well as for off-hook on long haul.
✔When six modules (i.e., 24 FXS ports) are installed, a maximum of 20 FXS
channels can be active simultaneously.
●The FXS modules support loop- and ground-start signaling.
●The chassis can be installed with a combination of both types of FXS modules.
Ports Description
Each FXS module provides up to four analog RJ-11 ports. The ports are labeled I,II,III and IIII.
Figure 3-2: FXS Module
LED Description
Each FXS port provides a LED indicating operating status, as described in the following table:
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CHAPTER3 Physical Description Mediant 1000 Gateway & E-SBC | Hardware Installation Manual
Table 3-3: FXS Module LED Description
Color State Description
Green On Phone connected to the port is off-hooked.
Blinking Phone connected to the port rings.
Red On Error - malfunction in line or out of service due to Serial Peripheral
Interface (SPI) failure.
FXO Module
The FXO module provides the Foreign eXchange Office (FXO) interfaces. Up to six FXO modules
can be installed in the device. Each FXO module can provide up to four FXO interfaces and
therefore, the device can support up to 24 FXO interfaces (i.e., 6 modules x 4 ports).
●The standard FXO module supports outdoor and indoor (lightning protection)
loop-start signaling. The FXO G module supports both loop- and ground-start
signaling (but only supports indoor protection).
●To enable ground-start signaling, use the [GroundKeyDetection] parameter (refer
to the device's User's Manual).
Ports Description
Each FXO module provides up to four analog RJ-11 ports. The ports are labeled I,II,III, and IIII.
Figure 3-3: FXO Module
LED Description
Each FXO port provides a LED indicating operating status, as described in the following table:
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CHAPTER3 Physical Description Mediant 1000 Gateway & E-SBC | Hardware Installation Manual
Table 3-4: FXO Module LED Description
Color State Description
Green On Off-hooks the line toward the PBX.
Blinking Detects a ring signal from the PBX.
Red On Error - malfunction in line or out of service due to Serial Peripheral
Interface (SPI) failure.
BRI Module
The BRI module provides the Integrated Services Digital Network (ISDN), Basic Rate Interface
(BRI) interfaces. Up to five BRI modules can be installed in the device. Each BRI module can
provide up to four BRI line interfaces and therefore, the device can support up to 20 BRI
interfaces (i.e., 5 modules x 4 ports).
Ports Description
Each BRI module provides up to four analog RJ-45 ports. The ports are labeled I,II,III, and IIII.
Figure 3-4: BRI Module
LED Description
Each BRI port provides a LED indicating operating status, as described in the following table:
Table 3-5: BRI Module LED Description
Color State Description
Green On Physical layer (Layer 1) is synchronized (normal operation).
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CHAPTER3 Physical Description Mediant 1000 Gateway & E-SBC | Hardware Installation Manual
Color State Description
Red On Physical layer (Layer 1) is not synchronized.
- Off Trunk is not active.
TRUNKS (E1/T1) Module
The device supports up to six E1 / eight T1 trunks. If the power fails, a relay connects Trunk 1 to
Trunk 2 (in the same module) acting as a fallback for PSTN trunk.
Ports Description
The module is available in 1-, 2-, or 4-span configurations, providing RJ-48c ports. The ports are
labeled I,II,III, and IIII.
Figure 3-5: TRUNKS Module
LED Description
Each Trunk port provides a LED indicating operating status, as described in the following table:
Table 3-6: E1/T1 PRI TRUNKS Module LED Description
Color State Description
Green On Trunk is synchronized (normal operation).
Red On Loss due to any of the following signals:
■LOS - Loss of Signal
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CHAPTER3 Physical Description Mediant 1000 Gateway & E-SBC | Hardware Installation Manual
Color State Description
■LOF - Loss of Frame
■AIS - Alarm Indication Signal (the Blue Alarm)
■RAI - Remote Alarm Indication (the Yellow Alarm)
- Off Failure / disruption in the AC power supply or the power is currently
not being supplied to the device through the AC power supply entry.
Media Processing Module (MPM)
The device supports up to four MPMs for providing additional DSP resources for applications
such as SBC transcoding or three-way conferencing. Depending on required configuration, the
MPM can be housed in chassis slots 1 through 5. For guidelines on slot assignment for MPM
modules, see Front-Panel Module Slot Assignment.
For a description on channel resources using MPMs, refer to the device's User's
Manual.
Figure 3-6: Media Processing Module (MPM)
The module features a LED, described in the following table.
Table 3-7: MPM LED Description
Color Description
Green Following insertion of the MPM into the slot and an automatic hardware
compatibility check, the LED lights up green to indicate (1) that the general
status of the MPM is 'OK' and (2) that the device supports the module.
Red If the LED lights up red following insertion of the MPM into the slot and the
automatic hardware compatibility check, it indicates that the status of the MPM
is 'General Failure', i.e., a hardware compatibility problem occurred or the DSPs
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CHAPTER3 Physical Description Mediant 1000 Gateway & E-SBC | Hardware Installation Manual
Color Description
cannot be identified.
Contact [email protected] if you purchased the device / MPM from
AudioCodes or if you're subscribed to AudioCodes Customer Technical Support
(ACTS).
CRMX Module
The CRMX module provides LAN Ethernet interfaces, dry-contact alarm interfaces, and other
system functionality.
Ports Description
The port interfaces provided by the CRMX module are shown in the following figure and
described in the subsequent table.
■CRMX Module without Dry-Contact Relays:
●New Hardware Revision:
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CHAPTER3 Physical Description Mediant 1000 Gateway & E-SBC | Hardware Installation Manual
●Old Hardware Revision:
The old hardware revision provides an unused WAN port that is covered by a metal
plate.
■CRMX Module with Dry-Contact Relays:
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CHAPTER3 Physical Description Mediant 1000 Gateway & E-SBC | Hardware Installation Manual
Table 3-8: CRMX Module Port Description
Item # Label Component Description
10/I
(LAN),
0/2
(LAN),
0/3
(LAN)
Three 10/100/1000Base-T Gigabit Ethernet LAN ports. The ports can
be configured for 1+1 port redundancy. By default, ports 0/1 and 0/2
are a port pair, where 0/1 is the active port and 0/2 the standby port.
2IOIO RS-232 serial port for accessing the CLI.
3// Reset pinhole button for resetting the device and restoring the device
to factory defaults. To restore to defaults, with a paper clip or any
other similar pointed object, press and hold down the Reset button
for at least 15 seconds (but not more than 25 seconds).
4-Dry-contact relay connector for interfacing with a third-party,
external alarm system.
Note: The dry-contact relay is a separate orderable item.
LED Description
The LAN ports on the CRMX module provide LEDs, as shown in the following figure and
described in the subsequent table:
■CRMX Module without Dry-Contact Relays:
●New Hardware Revision:
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