AudioCodes Mediant Series User manual

Version 6.8 / 7.0
May 2016
Quick Setup Guide
BroadCloud SIP-Trunking Service using
AudioCodes Mediant BRI/PRI Gateway
BRI/PRI Media Gateways
AudioCodes Mediant™ Series

BroadCloud SIP Trunk
AudioCodes Mediant BRI/PRI Gateway 2 Document #: LTRT-12393
Table of Contents
1Introduction .........................................................................................................3
1.1 Component Information............................................................................................3
2Installing the Hardware.......................................................................................5
2.1 Mediant 500L Media Gateway .................................................................................5
2.2 Mediant 500 PRI Media Gateway ..........................................................................10
2.3 Mediant 800B Media Gateway ...............................................................................13
3Connecting to the Management Interface .......................................................17
3.1 Default OAMP IP Address......................................................................................17
3.2 Connecting to the Embedded Web Server.............................................................17
4Configuring the Device .....................................................................................19
4.1 Step 1: Download, Install BroadCloud Certified Firmware / Configuration............. 19
4.2 Step 2: Configure a Network Interface for the Device............................................23
4.3 Step 3: Configure PSTN Trunk Settings ................................................................26
4.4 Step 4: Configure General SIP Parameters ...........................................................28
4.5 Step 5: Configure Trunk Group Parameters ..........................................................29
4.6 Step 6: Configure the Number of Digits to be Present to the PBX.........................32
4.7 Step 7: Check the SIP Trunk Registration Status ..................................................34
4.8 Step 8: Secure Device Access...............................................................................35
4.9 Step 9: Save the Configuration, Connect to DMZ ..................................................36
AOptional TDM PSTN Fallback if WAN Fails .....................................................37
BTroubleshooting ................................................................................................39
CAudioCodes ini File...........................................................................................41
Notice
This Quick Setup Guide shows how to connect the BRI/PRI PBX and the BroadCloud SIP
trunk using AudioCodes' Mediant Gateway product series.
Information contained in this document is believed to be accurate and reliable at the time of
printing. However, due to ongoing product improvements and revisions, AudioCodes cannot
guarantee accuracy of printed material after the Date Published, nor can it accept
responsibility for errors or omissions. Updates to this document and other documents as
well as software files can be viewed by registered customers at
http://www.audiocodes.com/downloads.
© Copyright 2016 AudioCodes Ltd. All rights reserved.
This document is subject to change without notice.
Date Published: May-29-2016

Quick Setup Guide 1. Introduction
BroadCloud SIP Trunk 3 AudioCodes Mediant BRI/PRI Gateway
1 Introduction
This guide shows how to set up AudioCodes' Mediant BRI/PRI Gateway to interoperate
with the BroadCloud SIP trunk.
1.1 Component Information
1.1.1 AudioCodes Gateway Version
Table 1-1: AudioCodes Gateway Version
SBC Vendor AudioCodes
Models Mediant 500L
Mediant 500
Mediant 800B
Software Version Mediant 500L - SIP_F7.00A.044.007
Mediant 500 - SIP_F6.80A.263.005
Mediant 800B - SIP_F6.80A.263.005
Protocol SIP/UDP (to the BroadCloud SIP trunk)
BRI/PRI (to the PSTN PBX)
1.1.2 BroadCloud SIP Trunking Version
Table 1-2: BroadCloud Version
Vendor/Service Provider BroadSoft
SSW Model/Service BroadWorks
Software Version 21
Protocol SIP

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1.1.3 Solution Topology
Interoperability between AudioCodes' BRI/PRI gateway and the BroadCloud SIP trunk was
achieved using the following topology setup:

Enterprise BRI/PRI PBX

AudioCodes Mediant Gateway device, connecting the enterprise’s BRI/PRI PBX to the
BroadCloud SIP trunking service over IP

Internet/MPLS network connectivity to the BroadCloud SIP trunk service
The figure below illustrates this solution topology:
Figure 1-1: Solution Configuration

Quick Setup Guide 2. Installing the Hardware
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2 Installing the Hardware
2.1 Mediant 500L Media Gateway
2.1.1 Front Panel
LEDs on the front panel indicate functionality statuses.
Figure 2-1: Front Panel - LEDs
When green, 1 (power LED) indicates power is on. Table 2-1 describes 2 (Status LED).
Table 2-1: Status LED
LED
Color
LED State Description
Green On Device is operational.
Flashing Initial rebooting stage.
Red On Boot failure.
- Off Advanced rebooting stage.
2.1.2 Rear Panel
Figure 2-2: Rear Panel
Table 2-2: Rear Panel
Item # Label Description
1 POWER 12V -- 3A AC power supply plug entry to connect to the external AC power supply adapter.
2 ON / OFF Power button which powers on the device when pressed in and powers off the device when
pressed again (pressed out).
3 CONSOLE RJ-45 port for RS-232 serial communication with the device.

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Item # Label Description
4
USB 2.0 port, not applicable.
5 // Reset pinhole button to reset the device or to restore to factory defaults. To restore to
factory defaults: With a paper clip or any other similar pointed object, press and hold down
the pinhole button for at least 12 seconds, but no longer than 25 seconds
6 S1 / FE LAN Up to four Fast Ethernet (10/100Base-T) ports (RJ-45) to connect to LAN or WAN. These
support full-duplex modes, auto-negotiation, and straight or crossover cable detection.
7 S2 / BRI Up to four ISDN BRI port interfaces (RJ-45)
2.1.3 Cabling
2.1.3.1 Connecting LAN Interfaces
Four Fast Ethernet (10/100Base-T) ports (supporting half- and full-duplex modes, auto-
negotiation, and straight or crossover cable detection) allow connection to the LAN/WAN.
To connect the device to the BroadCloud service:
1. If the device's IP isn't configured yet, connect as shown in Section 3.
2. If the device's IP has already been configured:
a. Connect one end of a straight-through RJ-45 Cat 5e or Cat 6 cable to the RJ-45
port labeled S1 / FE LAN port 1.
b. Connect the other end to the DMZ port assigned by the IT administrator.
Figure 2-3: Cabling Ethernet Ports
2.1.3.2 Connecting BRI Lines
This section shows how to connect the device's BRI ports to the PBX.
Warning: To protect against electrical shock and fire, use a 26 AWG min wire.
To connect a BRI line:
1. Connect the RJ-45 cable to the device's BRI port 1 on the rear panel (it's labeled S2 /
BRI).

Quick Setup Guide 2. Installing the Hardware
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Figure 2-4: Cabling BRI Ports
2. Connect the other end of the cable to your ISDN PBX equipment.
2.1.3.3 Connecting to the Power Supply
The device is powered by an external 12V AC/DC power adapter (supplied), connected to
a standard alternating current (AC) electrical wall outlet.
Table 2-3: Power Specifications
Item Description
Power Supply Single universal external AC power supply
Input Ratings 100-240 VAC, 50-60 Hz
Output Ratings 12V/3A
Warning: Use only the AC/DC power adapter supplied with the device.
The device is shipped with the AC/DC power adapter shown Figure 2-5 which also
supports interchangeable plugs to suite the electrical wall outlet type requirement of the
country in which the device is being installed.

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Figure 2-5: AC/DC Power Adapter
Table 2-4: Power Adapter with Interchangeable Plugs
Item Description
1 Plug slot
2 Plug lock
3 Plug release lever
4 DC power cord
5 DC power plug
To connect the device to the power supply using the power adapter:
1. Insert the relevant AC plug into the housing power adapter:
a. Insert the top part of the plug into the upper part of the housing slot (1).
b. Press down on the bottom part of the plug until a "click" sound is heard, indicating
that the plug is securely inserted in the housing slot. To remove the plug, push
and slide down the OPEN plug release lever (3).
Figure 2-6: Inserting Plug into Power Adapter
2. Insert the DC plug (5) located at the end of the power cord (4) of the power adapter
into the device's power socket located on the rear panel.

Quick Setup Guide 2. Installing the Hardware
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Figure 2-7: Cabling to Power using Power Adapter
3. Plug the power adapter directly into a standard electrical wall outlet.
2.1.4 Powering the Device On / Off
The power switch is located on its rear panel (see Section 2.1.2).
To power on the device:

Press in the power button; the device receives power, indicated by the lighting of the
Power LED on the front panel.
To power off the device:

Press out the power button; the device powers off, indicated by the Power LED going
off.

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2.2 Mediant 500 PRI Media Gateway
Figure 2-8: Front Panel - Ports
Table 2-5: Front Panel
Item # Label Description
1 POWER / STATUS LEDs indicating the status of the power and reboot/initialization.
2 // Reset pinhole button to reset and optionally to restore to factory defaults. To restore to
factory defaults: Press and hold down the pinhole button for at least 12 seconds, but no
longer than 25 seconds, with a paper clip or any other similar pointed object.
3 CONSOLE RJ-45 port for RS-232 serial communication
4 LAN Up to four Gigabit Ethernet (10/100/1000Base-T) ports to connect to LAN (IP phones,
computers, or switches). These ports support half- and full-duplex modes, auto-
negotiation, and straight or crossover cable detection.
5 PRI Single E1/T1 port interface (RJ-48).
6 USB Two USB 2.0 ports. Do not use.
Figure 2-9: Rear Panel – Earth and Power
Table 2-6: Rear Panel
Item # Label Description
1
Protective earthing screw.
2 I / 0 Power switch (Ois off; Iis on).
3 100-240V~50-60Hz 0.8A Max. Three-prong AC power supply entry.
2.2.1 Cabling
2.2.1.1 Grounding the Device
The device must be connected to earth (grounded) using an equipment-earthing conductor.

Quick Setup Guide 2. Installing the Hardware
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Protective Earthing
The equipment is classified as Class I EN60950 and UL60950 and must be
earthed at all times.
For Finland: "Laite on liltettava suojamaadoituskoskettimilla varustettuun
pistorasiaan."
For Norway: "Apparatet rna tilkoples jordet stikkontakt."
For Sweden: "Apparaten skall anslutas till jordat uttag."
To earth the device:
1. Connect an electrically earthed strap of 16 AWG wire (minimum) to the chassis'
earthing screw (located on the rear panel), using the supplied washer.
2. Connect the other end of the strap to a protective earthing. This should be in
accordance with the regulations enforced in the country of installation.
Figure 2-10: Earthing the Device
2.2.1.2 Connecting to the LAN
Up to 4 Gigabit Ethernet (10/100/1000Base-T) ports supporting half- and full-duplex mode,
auto-negotiation, and straight/crossover cable detection allow connection to LAN/WAN.
To connect the device to the BroadCloud service::
1. If the device's IP isn't configured yet, connect as shown in Section 3.
2. If the device's IP has already been configured:
a. Connect one end of a straight-through RJ-45 Cat 5e or Cat 6 cable to the RJ-45
port labeled S1 / LAN GE port 1.
b. Connect the other end to the DMZ port assigned by the IT administrator.
Figure 2-11: Cabling the Ethernet Ports
3. Connect the other end of the cable to the Gigabit Ethernet network.
2.2.1.3 Connecting to an ISDN PRI (E1/T1) Trunk
This section shows how to cable the device's E1/T1 (PRI) trunk interface.

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Warning: To protect against electrical shock and fire, use a 26 AWG min wire to
connect the E1 / T1 port to the PSTN.
To connect the E1/T1 trunk interface:
1. Connect the E1/T1 trunk cable to the device’s E1/T1 port.
2. Connect the other end of the trunk cable to your PBX switch.
Figure 2-12: Cabling E1/T1 Port
2.2.1.4 Connecting to the Power Supply
The device receives power from a standard alternating current (AC) electrical outlet. The
connection is made using the supplied AC power cord.
Table 2-7: Power Specifications
Physical Specification Value
Input Voltage Single universal AC power supply 100 to 240V
AC Input Frequency 50 to 60 Hz
AC Input Current 0.8A
Warnings: The device must be connected to a socket-outlet providing a protective
earthing connection. Use only the AC power cord that is supplied with the device.
To connect the device to the power supply:
1. Connect the line socket of the AC power cord (supplied) to the device's AC power
socket (labeled 100-240V~50-60 Hz 0.8A), located on the rear panel.
Figure 2-13: Connecting to the Power Supply
2. Connect the plug at the other end of the AC power cord to a standard electrical outlet.
3. Press the power switch to on (I) position so that the device receives power; the
POWER LED on the front panel is lit green.

Quick Setup Guide 2. Installing the Hardware
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2.3 Mediant 800B Media Gateway
2.3.1 Front Panel
Figure 2-14: Front Panel
Table 2-8: Front Panel Description
Item
# Label Description
1 USB/WWAN N/A
2 RS-232 RS-232 port for serial communication. Cable not included.
3 POWER/STATUS LEDs indicating power and reboot/initialization status. See also Section 2.3.2 on page 13.
4 BRI / Digital Telephony port interfaces
5 -Reset pinhole button to reset and optionally to restore factory defaults. To restore to factory
defaults: Press and hold down the Reset pinhole button with a paper clip or similar pointed
object, for at least 12 seconds but no more than 25.
6 GE Four 10/100/1000Base-T (Gigabit Ethernet) LAN/WAN ports.
7 FE N/A
2.3.2 Front Panel LEDs
2.3.2.1 E1/T1 LEDs
Each trunk port provides a LED indicating operating status:
Table 2-9: E1/T1 LEDs
Color State Description
Green On Trunk is synchronized (normal operation).
Red On Loss due to any of the following signals:
LOS - Loss of Signal
LOF - Loss of Frame
AIS - Alarm Indication Signal (the Blue Alarm)
RAI - Remote Alarm Indication (the Yellow Alarm)
- Off Failure / disruption in the AC power supply or the power is currently not being
supplied to the device through the AC power supply entry.
2.3.2.2 Operational Status LEDs
The STATUS LED indicates the operating status.

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Table 2-10: STATUS LEDs
LED Color LED State Description
Green On The device is operational and in Standalone mode (not in High-Availability mode).
Flashing Initial rebooting stage.
Slow Flash HA mode - LED on Active device.
Slow-Fast
Flash
HA mode - LED on Redundant device.
Red On Boot failure.
Off Advanced rebooting stage.
2.3.3 Rear Panel
Figure 2-15: Rear Panel
Table 2-11: Rear Panel
Item # Label Description
1 Protective earthing screw.
2 100-240V~1.5A
50-60Hz
3-Prong AC power supply entry.
2.3.4 Cabling
2.3.4.1 Grounding the Device
The device must be connected to earth (grounded) using an equipment-earthing conductor.
Protective Earthing
The equipment is classified as Class I EN60950 and UL60950 and must be
earthed at all times.
For Finland: "Laite on liltettava suojamaadoituskoskettimilla varustettuun
pistorasiaan."
For Norway: "Apparatet rna tilkoples jordet stikkontakt."
For Sweden: "Apparaten skall anslutas till jordat uttag."
To ground the device:
1. Connect an electrically earthed strap of 16 AWG wire (minimum) to the chassis'
grounding screw (located on the rear panel), using the supplied washer.

Quick Setup Guide 2. Installing the Hardware
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Figure 2-16: Grounding the Device
2. Connect the other end to a protective earthing (according local regulations).
2.3.4.2 Connecting to Ethernet
Up to four 10/100/1000Base-T (Gigabit Ethernet) RJ-45 ports supporting half- and full-
duplex modes, auto-negotiation, and straight or crossover cable detection, allow
connecting to the LAN/WAN.
To connect the device to the BroadCloud service:
1. If the device's IP isn't configured yet, connect as shown in Section 3.
2. If the device's IP has already been configured:
a. Connect one end of a straight-through RJ-45 Cat 5e or Cat 6 cable to the RJ-45
port labeled LAN GE port 1.
b. Connect the other end to the DMZ port assigned by the IT administrator.
Figure 2-17: Connecting the LAN Ports
2.3.4.2.1 Connecting to ISDN PRI (E1/T1) Trunks
Warning: To protect against electrical shock and fire, use a 26 AWG min wire to
connect T1 or E1 ports to the PSTN.
To connect the E1/T1 trunk interface:
1. Connect the E1/T1 trunk cable(s) to the device’s E1/T1 port.
2. Connect the other end of the trunk cable to your PBX switch.

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Figure 2-18: Cabling E1/T1 Ports
2.3.5 Powering up
The device receives power from a standard alternating current (AC) electrical outlet. The
connection is made using the supplied AC power cord.
Table 2-12: Power Specifications
Physical Specification Value
Input Voltage Single universal AC power supply 100 to 240V
AC Input Frequency 50 to 60 Hz
AC Input Current 1.5A
Warning:
•The device must be connected to a socket-outlet providing protective earthing.
•Use only the AC power cord that is supplied with the device.
To connect the device to the power supply:
1. Connect the line socket of the AC power cord (supplied) to the device's AC power
socket (labeled 100-240V 1.5A ~50-60 Hz), located on the rear panel.
Figure 2-19: Connecting to the Power Supply
2. Connect the plug at the other end of the AC power cord to a standard electrical outlet.
After cabling and powering up, the POWER LED on the front panel lights up green.

Quick Setup Guide 3. Connecting to the Management Interface
BroadCloud SIP Trunk 17 AudioCodes Mediant BRI/PRI Gateway
3 Connecting to the Management Interface
This section shows how to connect to the device's management interface for the first time.
3.1 Default OAMP IP Address
The device is shipped with a factory default IP address for operations, administration,
maintenance, and provisioning (OAMP), through its VoIP LAN interface. Use this address
to initially access the device's embedded Web server. Default IP address is:
Table 3-1: Default VoIP LAN IP Address for OAMP
IP Address Value
IP Address 192.168.0.2
Prefix Length 255.255.255.0 (24)
Default Gateway 192.168.0.1
3.2 Connecting to the Embedded Web Server
To connect to the embedded Web server:
1. Connect Port 1 (leftmost LAN port) located on the front panel directly to the network
interface of your computer, using a straight-through Ethernet cable.
Figure 3-1: Connecting to the Embedded Web Server

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2. Change the IP address and subnet mask of your computer to correspond with the
default OAMP IP address and subnet mask of the device.
3. Access the Web interface:
a. On your computer, start a Web browser and in the URL address field, enter the
default IP address of the device; the Web interface's Web Login screen appears:
Figure 3-2: Web Login Screen
b. In the 'Username' and 'Password' fields, enter the case-sensitive, default login
username (Admin) and password (Admin).
c. Click Login.
3.2.1 Change Default Management User Login Passwords
To secure access to the device's Web management interface, follow these recommended
guidelines:

The device is shipped with a default Security Administrator access-level user
account – username 'Admin' and password 'Admin'. This user has full read-write
access privileges to the device. It is recommended to change the default password to
a hard-to-hack string. The login username and password are configured in the Web
interface's User Accounts page (Configuration tab > System > Web User Accounts)
using the 'Current Password', 'New Password', and 'Confirm New Password' fields, as
shown below:
Figure 3: Changing Password of Default Security Administrator User

The device is shipped with a default Monitor access-level user account - username
'User' and password 'User'. This user only has read access privileges to the device.
The read access privilege is also limited to certain Web pages. However, this user can
view certain SIP settings such as proxy server addresses. Therefore, to prevent an
attacker from obtaining sensitive SIP settings that could result in possible call theft
etc., change the access level of this user to No Access (see the figure below). In
addition (or alternatively), change its default login password to a hard-to-hack string.
Figure 4: Changing Access Level to No Access of Default Monitor User

Quick Setup Guide 4. Configuring the Device
BroadCloud SIP Trunk 19 AudioCodes Mediant BRI/PRI Gateway
4 Configuring the Device
This section shows how to configure the device to interwork with the BroadCloud SIP trunk,
based on the solution test topology shown in Section 1.1.3 which includes these areas:

BroadCloud WAN interface - BroadCloud SIP trunking environment

BroadCloud TDM interface - BRI or PRI PBX
Configuration is performed using the device's embedded Web server (Web interface).
4.1 Step 1: Download, Install BroadCloud Certified
Firmware / Configuration
This section shows how to download the certified BroadCloud firmware and configuration.
To download the certified BroadCloud firmware and configuration:
1. Open a web browser, go to http://www.audiocodes.com/broadcloud-resource-center
2. Download the zip file associated with your device, unzip the package, and save the
enclosed configuration_xxxx.ini file and firmware_xxx.cmp file to your local drive.
3. Download the Call Progress Tones file suitable for your country –
call_progress_xxxxx.dat (‘xxxxx’ being the country name).
4. Enter the device's Software Upgrade Wizard.
To load files using the Software Upgrade Wizard:
1. Open the Software Upgrade Wizard:
•Select the Maintenance tab, click the Software Update menu, and then click
Software Upgrade Wizard -or-
•On the toolbar, click Device Actions and then choose Software Upgrade
Wizard.
Figure 4-1: Start Software Upgrade Wizard Screen
2. Click Start Software Upgrade; the wizard starts, prompting you to load a .cmp file:

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Figure 4-2: Software Upgrade Wizard - Load CMP File
Note: At this stage, you can quit the wizard without needing to reset the device(click
Cancel ). But
if you continue with the wizard and load the cmp file, the upgrade
process must be completed with a device reset.
3. Click Browse, and then navigate to where the .cmp file is located on your computer.
Select the file, and then click Open.
4. Click Load File; the device installs the .cmp file. A progress bar displays the loading
process status and a message informs you when file load successfully completes.
Figure 4-3: Software Upgrade Wizard – CMP File Loading Progress Bar
5. Select the following upgrade option:
•System Reset Upgrade