Auerswald COMpact 5010 VoIP Installation and operation manual

Installation and Commissioning Instructions
PBXs for analogue/ISDN and Internet telephony
COMpact 5010 VoIP
COMpact 5020 VoIP

Symbols and signal words used
Warning: Warns of personal injury, for example, caused by hazardous electrical
voltage.
Attention: Warns of damage to property.
Important: Indicates possible application errors and conditions that, for example, could
cause function limitations or malfunctions during operation.
Note: Indicates supplementary information.
Abbreviations used
CF Call Forwarding
CPU Central Processing Unit
DDI Direct Dialling In for a Point-to-Point Connection
DSP Digital Signal Processor
GSM Global System for Mobile communications
PD Pulse Dialling
DTMF Dual Tone Multi-frequency
MSN Multiple Subscriber Number
NT Network Termination device for ISDN
POTS Plain Old Telephone Service
VoIP Voice over Internet Protocol
Information about the accompanying instructions
Additional instructions: How to configure a PBX using the integrated web server is
thoroughly described in the Configuration Manual. The Configuration Manual is located
on the Auerswald Mega Disk included in the package under Manuals. How to operate a
PBX is thoroughly described in the accompanying User Manual. Also note the informa-
tion about the warranty, service, environment, CE symbol and declaration of conformity
in the insert “Conditions of Guarantee, Information service”.
The latest information: After functional extensions have been installed during a firm-
ware update, you will receive current instructions on the support pages at the Auerswald
web site (Internet address: www.auerswald.de).
Copyright: Disseminating and reproducing these instructions, as well as using and dis-
closing the contents, even in part, is permitted only with our express permission. Offen-
ders will be subject to claims for damages. All rights reserved. 쏘Auerswald GmbH &
Co. KG, 38162 Cremlingen, 2010

Table of Contents
3
Inhaltsverzeichnis
Symbols and signal words used................................................................................................................................ 2
Abbreviations used.................................................................................................................................................... 2
Information about the accompanying instructions..................................................................................................... 2
Important Information............................................................................................................................................. 5
Safety information ..................................................................................................................................................... 5
Proper use................................................................................................................................................................. 6
Technical data......................................................................................................................................................... 10
Recommended number of system telephones for a complete system ...................................................................12
Power consumption of the various end devices...................................................................................................... 12
Preparation ............................................................................................................................................................ 13
Planning the system configuration .......................................................................................................................... 13
Opening the casing ................................................................................................................................................. 13
Overview of terminal area ....................................................................................................................................... 14
Overview of the COMpact 2ISDN module............................................................................................................... 15
Overview of the COMpact 2POTS/POTS module................................................................................................... 15
Western socket assignment ................................................................................................................................... 16
Mounting the device on the wall.............................................................................................................................. 16
Changing the operating mode for the switchable ports........................................................................................... 17
Switch terminators................................................................................................................................................... 17
Updating/upgrading the PBX................................................................................................................................... 18
Closing the casing................................................................................................................................................... 19
Connecting to the Network Provider................................................................................................................... 20
Connecting the analogue connection directly to the external analogue port........................................................... 21
Connecting the cable and the connection socket to the analogue connection .......................................................21
Connecting ISDN (NT) directly to the external S0port............................................................................................ 22
Laying cable between the external S0port and ISDN (NT)..................................................................................... 22
Connect the Ethernet port to the Internet................................................................................................................ 23
Connecting Analogue Devices ............................................................................................................................ 24
Connecting analogue end devices directly to the internal a/b port.......................................................................... 24
Installing cables and wall sockets for the internal a/b port...................................................................................... 24
Connecting ISDN End devices............................................................................................................................. 26
Connecting ISDN end devices directly to the internal S0port................................................................................. 26
Connecting the cable and wall sockets to the internal S0port (internal S0bus) ..................................................... 27
Connecting ISDN end devices directly to the internal UP0 port............................................................................... 28
Installing the cable and wall socket for the internal UP0 port .................................................................................. 29
Connecting VoIP End Devices............................................................................................................................. 31
Connecting VoIP end devices to the Ethernet port ................................................................................................. 31
Connecting Other Devices ................................................................................................................................... 32
Connecting the printer............................................................................................................................................. 32
Commissioning ..................................................................................................................................................... 33
Turning on the PBX................................................................................................................................................. 33
Configuring the PBX (quick setup).......................................................................................................................... 33
Configuring the static IP address in the computer .................................................................................................. 34
Table of Contents

Table of Contents
4
Changing the Ethernet configuration on the PBX ................................................................................................... 35
Querying the Ethernet configuration on the PBX .................................................................................................... 35
Connecting the PC to the Ethernet port .................................................................................................................. 36
Putting standard ISDN end devices into operation ................................................................................................. 36
Putting ISDN system telephones into operation...................................................................................................... 36
Putting VoIP system telephones into operation ...................................................................................................... 37
Putting standard VoIP end devices into operation .................................................................................................. 37
Connection Options.............................................................................................................................................. 38
Configuring the PBX via an internal S0port (PPP internal)..................................................................................... 38
Configuring the PBX remotely via the external S0port (PPP external)................................................................... 39
Configuring the PBX remotely via the Internet........................................................................................................ 40
Configuring system telephones via the PBX........................................................................................................... 40
Configuring system telephones remotely via the PBX ............................................................................................ 41
Setting up a dial-up connection on Windows XP .................................................................................................... 42
Setting up a dial-up connection on Windows Vista ................................................................................................. 43
Setting up a Dial-up Connection on Windows 7...................................................................................................... 43
Enabling the PBX for remote configuration ............................................................................................................. 44
Service and Maintenance ..................................................................................................................................... 45
Overview of functions.............................................................................................................................................. 45
Querying the firmware version/serial numbers........................................................................................................ 47
LED functions.......................................................................................................................................................... 47
Checking the call channel assignment.................................................................................................................... 48
Checking the registration of internal VoIP subscribers ........................................................................................... 48
Checking the VoIP account registration .................................................................................................................. 49
Restart performed immediately or delayed by computer ........................................................................................ 49
Restart performed immediately via the keyboard.................................................................................................... 49
Shutting down the PBX ........................................................................................................................................... 50
Backing up configuration data on a data storage medium ...................................................................................... 50
Restoring the configuration ..................................................................................................................................... 50
Inserting a Restoration Point for Configuration Data............................................................................................... 51
Restoring Configuration Data from a Restoration Point.......................................................................................... 51
Resetting the configuration ..................................................................................................................................... 51
Restoring the factory settings.................................................................................................................................. 52
Performing an immediate firmware update ............................................................................................................. 52
Saving the firmware file in the PBX (manual firmware update)............................................................................... 53
Restoring firmware using the computer .................................................................................................................. 53
Restoring firmware with a button............................................................................................................................. 53
Starting the D-channel protocol............................................................................................................................... 54
Creating a PBX Image ............................................................................................................................................ 55
Logging the Network Data Stream.......................................................................................................................... 55
Sending a Ping to a Destination Address................................................................................................................ 55
Carrying out the Route Tracking ............................................................................................................................. 55
Index....................................................................................................................................................................... 57

Important Information
5
This section includes necessary information for operating the devices safely. Before installing and commissioning the PBX, be
sure to read the safety information listed here. Also become familiar with the proper use of the device as well as the technical data.
Safety information
Warning: Improper handling of the device can result
in life-threatening electrical shock.
씮Only authorised dealers1may open the casing. If
necessary, have an authorised dealer commis-
sion the device.
씮Only authorised dealers1may perform installation
work within an open casing or service work using
the buttons inside the casing. If necessary, com-
mission an authorised dealer to perform this work.
Warning: Touching the voltage-carrying conductors
or the telephone connections may cause a life-threa-
tening electric shock.
씮Remove the power plugs for both the PBX and all
peripheral equipment from the power socket
before you open the casing.
씮If necessary, also disconnect the devices from
auxiliary power sources (for example, UPS).
씮Only open the blue protective cover. Do not
remove the tightly screwed casing cover. This
prevents accidental contact which may result in a
shock from hazardous voltages. Make sure that
any repairs requiring the casing cover to be remo-
ved are carried out by the manufacturer. Remo-
ving or destroying the protective caps covering
the screws voids the warranty.
씮Only mount the components (for example, expan-
sion modules) in a voltage-free state.
씮Only operate the device when the casing is
closed.
씮Only operate the device when it is mounted on the
wall.
씮For some installation and maintenance work, it is
necessary to open the PBX while it is in operation.
Make sure that the PBX is never left unattended
while working with an open casing.
씮Make sure there is always adequate insulation if
you touch voltage-carrying lines.
씮Be sure to follow the relevant -regulations when
handling 230 V system voltage and devices
attached to mains.
Warning: Liquid penetrating the casing may cause a
life-threatening electric shock.
씮Only operate -PBX in closed, dry rooms.
씮Only clean the device with a soft moist cloth or
anti-static cloth.
Warning: Damaged connection lines as well as
damage to the casing and to the PBX can cause life-
threatening electrical shocks.
씮Only connect the device connection cable with
sockets that are designed for that purpose.
씮Make sure that the Schuko socket for connecting
the PBX is properly connected (according to VDE
0100). The power socket must be located near the
PBX and be freely accessible at all times.
씮Replace damaged connection lines immediately.
씮Always have a professional carry out repairs
immediately. Please contact your dealer or the
manufacturer directly.
Warning: Power surges, which can occur during
electrical storms, can cause life-threatening electric
shocks
씮Therefore, do not mount the PBX during an elec-
trical storm. Avoid disconnecting and connecting
lines during an electrical storm.
씮Lay all cable inside the building – including the
cable to the door terminal system.
Attention: Unauthorised changes to the device can
damage the PBX or breach security and EMC regula-
tions.
씮Always have a professional carry out repairs.
Please contact your dealer or the manufacturer
directly.
Attention: Exceeding (even temporarily) the thres-
hold values indicated in the technical data can
damage or even destroy the PBX.
씮Note the threshold values indicated in the techni-
cal data for voltage, electricity, performance,
ambient temperature and humidity.
Attention: Electrostatic charges can destroy sensi-
tive components.
씮Divert electrostatic charges from yourself before
touching the circuit boards with your hands or any
tools. To do this, touch a metal object, preferably
earthed, for example, a heater or computer hou-
sing.
Attention: Power surges, which can occur during
electrical storms, may damage or destroy the PBX.
씮Protect the devices by installing overvoltage pro-
tection.
씮Lay all cable inside the building – including the
cable to the door terminal system.
Important Information
1These are persons that are trained for this purpose (e.g. certi-
fied electricians). They must be properly trained for working in
an area with potentially hazardous voltage. Authorised dealers
are made aware of the dangers they are exposed to when car-
rying out this type of work, and are able to reduce the risk to
themselves and others as much possible.

Important Information
6
Attention: Liquids penetrating the casing can
damage or destroy the PBX.
씮Only operate -PBX in closed, dry rooms.
씮Only clean the device with a soft moist cloth or
anti-static cloth.
Important: Mechanical loads and electro-magnetic
fields can impair PBX operation.
씮Avoid mechanical loads (for example, vibrations).
씮Avoid proximity to devices that generate electro-
magnetic fields or react sensitively to them
(for example, radio receivers, amateur radio sets,
mobile phones, DECT systems, or similar).
씮Do not expose the device to direct sunlight or con-
densation.
씮Protect the device from an extreme amount of
dust.
씮Note the values for ambient temperature and
humidity indicated in the technical specifications.
Important: A power failure, damaged connection
lines/cable sockets or short-circuits in other devices
in the building systems can put the PBX out of opera-
tion.
씮Using an ISDN Autoswitch (Auerswald optional
accessory), you can switch a single emergency
telephone from an internal to an external S0port
during a power failure.
씮If you have an uninterruptible power supply,
for example, the UPS-5115 Telecom (Auerswald
optional accessory), you can continue operating a
large part of the system during a power failure.
씮If at all possible, be sure to provide a separate
electric circuit for the 230 V connection supplying
the PBX.
Proper use
Important: Auerswald products are not designed,
manufactured, or intended for use or resale in envi-
ronments requiring fail-safe performance, such as in
the operation of life-support systems and/or nuclear
facilities. Use or sale of our products for these purpo-
ses is only allowed with prior written permission by
Auerswald for each individual incident.
Important: Improper use may cause, e.g. functional
restrictions or interference, the destruction of the
device or, in a worst case scenario, personal injury.
씮If you are still not sure of the intended use of the
product after reading the following section, please
contact your vendor.
General information
The COMpact 5010 VoIP and COMpact 5020 VoIP
devices are telecommunication systems; they will be
referred to as PBXs in the following. These PBXs connect
various internal devices with various public telecommuni-
cation networks, thereby enabling external and internal
calls. For this purpose, the PBX provides a number of dif-
ferent ports/interfaces.
PBXs are suitable not only for use in the private sector but
also for use in the commercial sector (small companies or
small hotels).
PBXs have numerous features, including performing the
following tasks:
쐽Call Distribution
쐽Ensuring reachability
쐽Charge and call data evaluation
쐽Cost control
쐽Group and team administration
쐽Transfers
쐽Call protection
Important: Many features are not available until they
are set up via the PBX configuration manager.
Important: In order to use of some of the features, it
is necessary to contact the network provider about
activating the feature.
External S0port
An external S0port is designed for connecting an NT to
the European protocol DSS1 (Euro ISDN). It supports the
following connection types:
쐽Basis access as a PBX- connection
쐽Basis access as a Point-to-Multipoint connection
Note: On the NT with PBX connection, only one
ISDN device may be operated, in this case, only the
PBX.- All other ISDN devices are operated as internal
subscribers of the PBX.
Note: On the NT with a Point-to-Multipoint connec-
tion, other ISDN devices may be operated in addition
to the PBX.- If the NT is equipped with a 230 V power
cable and in addition to the PBX-, passive devices are
connected to the NT, the NT must be connected with
a 230-V power socket.
Furthermore, it is possible to connect to a digital GSM
gateway.
External analogue port
The external analogue port (not a part of the basic assem-
bly) is tested in compliance with the former TBR21 stan-
dard and therefore suitable for connecting public ana-
logue telephone networks across Europe. The country in
which the PBX is operated over an analogue connection
must be configured after the device has been put into ope-
ration. Germany is the original factory setting.

Important Information
7
Furthermore, it is possible to connect to an analogue GSM
gateway.
Ethernet port
The devices to be connected to the Ethernet port are
dependent on their intended application. The applications
listed at the end do not exclude each other.
For Internet telephony (VoIP), the Ethernet port can be
connected to the Internet via a router. The PBX can
manage the following number of VoIP accounts for up to
20 different VoIP providers:
쐽10 (COMpact 5010 VoIP)
쐽20 (COMpact 5020 VoIP)
The PBX supports two different types of VoIP account:
쐽VoIP accounts with one or more VoIP phone
numbers (similar the Point-to-Multipoint
connection on ISDN)
쐽VoIP accounts with a DDI number block (similar to
the PBX connection on ISDN) based on the SIP-
DDI feature (also known as SIP trunking)
Important: To support VoIP accounts with multiple
phone numbers or a DDI number block, the PBX
needs firmware version 3.0.
For internal IP telephony, VoIP end devices can be
connected to the Ethernet port via a switch/router.
Important: To support internal IP telephony, the PBX
needs firmware version 3.0.
The Ethernet port is suitable for connecting the following
end devices:
쐽COMfortel VoIP 2500 AB sytem telephone
(recommended)
쐽Standard VoIP end device (SIP)
쐽Soft phone (SIP)
Important: Note that many standard VoIP end
devices can use the functions on the PBX only to a
limited extent.
For configuration/administration purposes, the Ethernet
port can either be connected to a single computer or to a
local network (LAN).
For a CTI solution (LAN-TAPI), the Ethernet port can be
connected to a local network (CTI server and CTI clients).
This requires CTI software. We recommend the following
software manufacturers:
쐽Estos (www.estos.de), supports Windows 2000/
XP/Vista
쐽ilink (direct.ilink.de), supports Mac OS X, version
10.4 and higher
The following telephones connected to the PBX are sup-
ported by the LAN-TAPI:
쐽COMfortel VoIP 2500 AB
쐽COMfortel 1100/1500/2500/2500 AB system tele-
phone (as of firmware version 3.6C)
쐽COMfort 1000/1200/2000 plus system telephone
(as of firmware version 2.3E)
쐽Analogue telephone
쐽ISDN telephone
Internal S0port
An internal S0port has similar requirements, such as an
ISDN connection with the Point-to-Multipoint connection
type and is suitable for connecting to the following end
devices:
쐽COMfortel 1100/1500/2500 /2500 AB system tele-
phone (as of firmware version 3.6C)
쐽COMfortel DECT system telephone
쐽COMfort 1000/1200/2000 plus system telephone
(as of firmware version 2.3E)
쐽ISDN telephone in compliance with the Euro ISDN
Standard (DSS1)
쐽ISDN PC controller in compliance with the Euro
ISDN Standard (DSS1)
Important: The power consumption of the end
devices on an S0port may total a maximum of 4 W.
The power consumption of all of the end devices on
all of the S0/UP0 ports together may total a maximum
of 24 W.
Internal UP0 port
An internal UP0 port is a 2-core interface that, for example,
becomes useful if existing 2-core lines in an analogue
installation should be used. It is suitable for connecting
one of the following end devices:
쐽COMfortel 1100/1500/2500 /2500 AB system tele-
phone (as of firmware version 3.6C)
All other devices can only be connected to the UP0 port
using a UP0/S0adapter. It performs a conversion from 2
to 4-core and therefore provides an S0port with two Wes-
tern sockets. It is suitable for connecting the following end
devices:
쐽COMfortel 1100/1500/2500 /2500 AB system tele-
phone (as of firmware version 3.6C)
쐽COMfortel DECT system telephone
쐽COMfort 1000/1200/2000 plus system telephone
(as of firmware version 2.3E)
쐽ISDN telephone in compliance with the Euro ISDN
Standard (DSS1)
쐽ISDN PC controller in compliance with the Euro
ISDN Standard (DSS1)
Important: The power consumption of the end
devices on a UP0 port may total a maximum of 4 W.
The power consumption of all of the end devices on
all of the S0/UP0 ports together may total a maximum
of 24 W.
Internal analogue port
An internal analogue port is suitable for connecting one of
the following end devices:
쐽Analogue telephone with dual-tone multi-fre-
quency
쐽Analogue telephone with pulse dialling
쐽Analogue fax machine

Important Information
8
쐽Analogue answering machine
쐽Modem
쐽a/b door terminal system
Important: Devices using pulse dialling cannot use
the full range of features.
Important: Devices using dual-tone multi-frequency
dialling must be equipped with a flash button.
Note: When using a T-Net-capable analogue tele-
phone, most T-Net functions can be used via the exis-
ting function keys on the telephone.
Switching relay
A switching relay (not a part of the basic assembly basic
design) is suitable for connecting or controlling the follo-
wing devices:
쐽Door terminal system according to FTZ 123 D12-0
(for example, TFS-Dialog 100, TFS-Dialog or TFS-
Dialog pro from Auerswald)
쐽Door opener
쐽Various devices to be switched (for example,
alarm sirens)
Important: The module supplies no switching vol-
tage to the relay contacts, meaning the devices to be
switched must be supplied with external voltage.
Attention: The relay contacts can handle a maxi-
mum load of 30 V/1 A (therefore, not suitable for a
direct connection to 230 V system voltage).
씮For switching devices operated on voltage, you
therefore need an additional load-switching relay
that is compatible with the safety regulations.
Ringer/alarm input
A ringer/alarm input (not a part of the basic assembly) is
suitable for connecting or controlling the following
devices:
쐽Door bell button
쐽Output devices for announcement, alarm and
monitoring signals (for example, leak warning
device)
Music input/audio output
A music input/audio output (not a part of the basic assem-
bly) is suitable for connecting or controlling the following
devices:
쐽Loudspeaker unit
쐽Active loudspeaker
쐽Music output devices (for example, MP3 or CD
players)
USB Host
The USB host is suitable for connecting a USB printer for
call data printouts.
Basic assembly
The basic assembly on both PBXs includes the following
connection options:
쐽1 port, switchable between S0external, S0internal
and UP0 internal
쐽1 port, switchable between S0external, UP0 inter-
nal
쐽6 (COMpact 5010 VoIP) or 10 (COMpact 5020
VoIP) internal analogue ports
쐽1 Ethernet interface for administration and internal
IP and Internet telephony over two VoIP channels
(SIP-compliant according to RFC 3261, VoIP
Codec G.711 µ-Law/a-Law)
쐽1 USB host for printer
Hardware Extensions
Both PBXs have a module slot for the following module:
쐽COMpact 2VoIP module – use this to extend the
PBX with a total of four external VoIP channels as
well as with the VoIP Codecs G.723.1, G.726,
G.729A/E and iLBC.
쐽COMpact 2VoIP module (only for the COMpact
5020 VoIP) – use this to extend the PBX with a
total of eight external VoIP channels as well as
with the VoIP Codecs G.723.1, G.726, G.729A/E
and iLBC.
Important: To support the COMpact 6VoIP module,
the PBX needs firmware version 3.0.
The COMpact 5010 VoIP has a variable module slot and
the COMpact 5020 VoIP has three variable module slots
for the following modules:
쐽COMpact POTS module – for extending the PBX
with an external analogue port.
쐽COMpact 2POTS module – for extending the PBX
with two external analogue ports.
쐽COMpact TSM module – for extending the PBX
with three switching relays, two ringer/alarm inputs
and a music input/audio output.
쐽COMpact 2ISDN module (only for the COMpact
5020 VoIP) – for extending the PBX with two port,
separately switchable, between S0external, S0
internal and UP0 internal.
Note: Switching between the internal and external
operating modes of the S0ports is done using
jumpers.
Note: Using the configuration manager, any number
of available VoIP channels can be reserved for
internal and external calls.
Software Extensions
When the PBX is enabled in an Upgrade Centre, various
extensions and other features can be activated .
Note: The system dongle required for the extension
is a component part of the basic unit.
You can extend the PBX with the following functions:

Important Information
9
쐽Hotel function (only for the COMpact 5020 VoIP)
쐽Automatic reception
쐽Project numbers
쐽X.31 on an internal S0port
The following functions, some of which are already
enabled, can be extended:
쐽LCR (number of subscribers from 8 to 64)
쐽LAN-TAPI (number of subscribers from 4 to 20)
쐽Call data recording (number of datasets from 2000
to 6000)
쐽Call Through (number of available lines from 1 to
all)
In addition, the following phone numbers can be
extended:
쐽Subscriber numbers (number of subscribers from
32 to 64)
Maximum Extension
The COMpact 5020 VoIP can be operated with a
maximum of six external analogue and ISDN channels.
This means that in addition to the eight VoIP channels
possible, a maximum of 14 external channels are
possible.
Note: An S0port corresponds to two ISDN channels.
The maximum number of individual ports and modules
each is indicated in the following table:
Installation
The PBXs are intended to be operated in closed rooms. In
addition, all of the devices connected to the system must
be located in the building.
The PBXs enable you to connect some devices directly,
inasmuch as they are close enough to the PBX. The dis-
tance depends on the length of the equipment connection
cables up to a maximum of 10 m.
If no suitable connection sockets are available or are too
far away, you must lay the installation cable permanently.
Warning: Power surges, which can occur during
electrical storms, can cause life-threatening electric
shocks
씮Lay all the cable inside the building – including the
cable to the door terminal system.
Note: Accessories and service parts can be bought in
specialised stores or in the Internet shop distriCOM at
http://www.districom.de. (Delivery is provided only in
Germany and Austria.)
Configuration/administration
The configuration manager on the PBX is contained in the
integrated web server and can be opened with a browser.
This prevents the need to install special programmes on
the computer. You need only an IP-supported operating
system and a compatible browser.
The configuration manager enables you to do the follo-
wing tasks:
쐽Configure the PBX
쐽Manage call data
쐽Manage telephone book entries
쐽Manage wake-up times
쐽Manage call allowance accounts
쐽Manage internal hold music/announcements
쐽Manage data for Least Cost Routing
쐽Service and maintenance
In order to limit the tasks the operator or user must per-
form, the configuration manager is divided according to
three authorisation levels:
쐽Admin
쐽Sub-Admin
쐽User
Important: Make sure to take suitable measures for
protecting your data and yourself from misuse.
씮Prevent unauthorised access to the PBX and its
programming.
씮It is important to consistently use all of the avai-
lable options for assigning passwords.
씮Make use of the permissions available (program-
ming authorisation, exchange line authorisations,
restricted numbers, etc.).
씮Additional information about protecting the sys-
tem from misuse can be found at the German
Federal Office for Information Security: “Secure
use of digital telecommunication systems” in Ger-
man).
Ports/channels Max. num. in the COMpact
5020 VoIP 5010 VoIP
External S0ports 3 1
External analogue ports 6 2
Internal S0ports 8 2
Internal UP0 ports 8 2
Internal analogue ports 10 6
VoIP channels (internal and
external)
84
Module Max. num. in the COMpact
5020 VoIP 5010 VoIP
COMpact 2ISDN module 3 -
COMpact POTS module 3 1
COMpact 2POTS module 3 1
COMpact TSM module 3 1
COMpact 2VoIP module 1 1
COMpact 6VoIP module 1 -

Important Information
10
Technical data
Power supply
Rated voltage 230 V쓒10%, 50 Hz
Rated current COMpact 5010 VoIP: max. 0.4 A
COMpact 5020 VoIP: max. 0.4 A
Protection class I
Power COMpact 5010 VoIP: 5 W min., 30 W max.
COMpact 5020 VoIP: 6 W min., 40 W max.
(dependent from the PBX´s expansion con-
figuration)
Modules Power supply from the PBX
Environmental requirements
Operation +0° ... +40° Celsius, avoid direct sunlight!
Operating the modules Installed in the PBX casing
Storage and shipping -20° ... +70° Celsius
Humidity 10-90%, non-condensing
Connection options on the basic unit
Analogue internal COMpact 5010 VoIP: 6 internal analogue
ports;
COMpact 5020 VoIP: 10 internal analogue
ports
ISDN internal/external 1 S0/UP0 port, optionally as internal S0port,
internal UP0 port or external S0port,
switchable (jumper);
1 S0/UP0 port internal, optional as S0or UP0
port, switchable (jumper)
VoIP internal/external,
PC an LAN
1 Ethernet port
Printer 1 USB host for printer
Connection options on the COMpact POTS module
Analogue external 1
Connection options on the COMpact 2POTS module
Analogue external 2
Connection options on the COMpact 2ISDN module
ISDN internal/external 2 S0/UP0 ports, optionally as internal S0
port, internal UP0 port or external S0port,
switchable (jumper)
Connection options on the COMpact TSM module
Door station 1 power supply outlet
1 door terminal input/output
2 relay outputs
2 ringer inputs; one of which is used when
connecting an alarm/announcement contact
External devices to
switch
3 relay outputs; two of which are used when
connecting a door station
Alarm/announcement
contact
1 alarm input
Loud speaker/
Playback device
1 audio output/music input
Internal analogue port
Connection unit Terminal clamp (2-core), for three port or
TAE jacks
Type of dialling Pulse or tone dialling
Open-circuit voltage Max. 40 VDC
Contact current Approx. 21 mA
Range 2 x 50 , approx. 800 m with 0.6 mm 
Ring tone Approx. 45 Veff, configurable: 25/50 Hz
Audible signals 425 Hz 5%, interval 10%
Charge pulse Configurable: 12/16 KHz
Impedances a/b Depending on the country variant ZR
(220 + 820 / 115 nF) or 600 ; sym-
metrical
Internal S0- port
Connection unit Terminal clamp (4-core),
on the basic unit, Western/RJ-45 socket
(optional)
Connection type s0basis access as Point-to-Multipoint con-
nection, EURO-ISDN (DSS1)
Supply voltage 40 V + 5% / – 15%
Feeder Max. 4 W
Devices Max. 2 devices recommended (max. 8
ISDN devices, of which 2 max. devices are
without in-house feed, for example, various
ISDN telephones)
Range Max. 100-200 m (when laying bus lines; for
IAE connection technology, the European
standards ENV 41001 [DINV 41001] and
EN 28877 apply)
Terminators Switchable; Factory setting: on
Internal UP0 port
Connection unit Terminal clamp (2-core),
on the basic unit, Western/RJ-45 socket
(optional)
Connection types UP0 with the Euro-ISDN protocol (DSS1);
2 B-channels per port, direct connection to a
UP0 telephone or to the UP0/S0adapter
Range Screened cable: up to 600 m;
unscreened cable: up to 1000 m
Supply voltage 40 V + 5% / – 15%
Feeder Max. 4 W
External analogue port
Connection unit RJ-11 socket