Auerswald COMfortel 1100 Quick guide

Operation and Configuration Instructions
System Telephone
COMfortel 쏐 1100
COMfortel
+
-
Exit
Menu
#
R
얖
0
1
2
3
6
5
4
7
8
9
WXYZ
TUV
PQRS
GHI
JKL
MNO
DEF
ABC
-/@

2COMfortel 1100 - Firmware Version 4.4 - COMfortel Set V2.7 - Version of the Manual 04 11/10
Table of Contents
Important Information.......................................................................................................... 11
Safety Information .................................................................................................................. 12
Proper Use ............................................................................................................................. 13
Technical Data........................................................................................................................ 14
Copyright................................................................................................................................ 16
Environmental Notice ............................................................................................................. 17
Getting to Know Your Telephone........................................................................................ 18
Functions of Keys and LEDs .................................................................................................. 19
Menu Options......................................................................................................................... 21
Menu Option Examples .................................................................................................... 21
Using the Configuration Software COMfortel Set ............................................................. 26
Configuration Software COMfortel Set ................................................................................... 27
Minimum Requirements for PC for Using Configuration Software COMfortel Set............. 27
Installing COMfortel Set..................................................................................................... 27
Starting COMfortel Set ..................................................................................................... 28
Exiting COMfortel Set ........................................................................................................ 28
Configuring the Language of the Configuration Software.................................................. 29
Configuring Interface Used ................................................................................................ 29
Configuring V.24 options.................................................................................................... 30
Opening Configuration....................................................................................................... 31
Creating a New Configuration............................................................................................ 32
Saving Configuration ......................................................................................................... 32
Close the Configuration ..................................................................................................... 34
Using Print Functions ........................................................................................................ 34
Operating Instructions for COMfortel Set........................................................................... 35
Help........................................................................................................................................ 38
Opening the Help Topic-Relevantly.................................................................................... 38
Navigating in the Help Window.......................................................................................... 38
Searching in the Help ........................................................................................................ 41
Printing from within the Help.............................................................................................. 42
Icons in the Help Window .................................................................................................. 42

COMfortel 1100 - Firmware Version 4.4 - COMfortel Set V2.7 - Version of the Manual 04 11/10 3
Telephoning .......................................................................................................................... 43
Incoming Calls........................................................................................................................ 44
Options During an Incoming Call....................................................................................... 44
Accepting Incoming Calls .................................................................................................. 45
Rejecting Incoming Calls ................................................................................................... 45
Hold incoming calls............................................................................................................ 46
Forwarding Incoming Calls ................................................................................................ 46
Call Waiting Calls ................................................................................................................... 48
Options During a Call Waiting Call .................................................................................... 48
Rejecting Call Waiting Calls............................................................................................... 49
Accepting Call Waiting....................................................................................................... 49
Forwarding Call Waiting..................................................................................................... 50
Switching off Call Waiting Tone ......................................................................................... 51
Outgoing Calls........................................................................................................................ 52
Options for Outgoing Calls................................................................................................. 52
Picking up Receiver and Dialling Telephone Number........................................................ 53
Dialling Telephone Number with Dial Preparation ............................................................. 53
Dialling Telephone Number on Direct Exchange Line Access........................................... 54
Options for Unsuccessful Calls.......................................................................................... 54
Initiating Callback on Busy................................................................................................. 55
Initiating Callback on No Response................................................................................... 56
Initiating Priority Call for Do-not-disturb............................................................................. 57
Ending a Query Call .......................................................................................................... 58
Calls ....................................................................................................................................... 59
Options during a Call ......................................................................................................... 59
Retrieving Information about a Call ................................................................................... 60
Sending DTMF Signals...................................................................................................... 60
Muting a Call...................................................................................................................... 61
Ending a Call ..................................................................................................................... 61
Query Calls ............................................................................................................................ 62
Initiating a Query Call ........................................................................................................ 62
Options during a Query Call .............................................................................................. 63
Splitting.............................................................................................................................. 63
Ending One of the Two Calls ............................................................................................. 64
Connecting Both Communication Partners........................................................................ 64
Transfer .................................................................................................................................. 65
Options for Transferring a Call ........................................................................................... 65
Transfer with Announcement ............................................................................................. 66

4COMfortel 1100 - Firmware Version 4.4 - COMfortel Set V2.7 - Version of the Manual 04 11/10
Transfer without Announcement ........................................................................................ 66
Placing External Communication Partner in Waiting Loop ................................................ 67
Calling a Third Subscriber and Transferring to an Active Communication Partner............ 68
Conference Calls.................................................................................................................... 69
Initiating Conference Calls................................................................................................. 69
Options during a Conference Call...................................................................................... 69
Initiating Splitting during a Conference Call....................................................................... 70
Ending a Call with a Conference Call Partner ................................................................... 70
Connecting both Conference Call Partners ....................................................................... 71
Ending Conference Call Completely ................................................................................. 71
Hands-free Calling.................................................................................................................. 72
Initiating Call in Hands-free Calling Mode ......................................................................... 72
Ending up Call in Hands-free Calling Mode ...................................................................... 72
Switching on Hands-free Calling During a Call.................................................................. 73
Switching off Hands-free Calling and Returning to Normal Calling ................................... 73
Loudspeaker Listening ...........................................................................................................74
Switching on Loudspeaker Listening during a Call............................................................ 74
Switching off Loudspeaker Listening and Returning to Normal Calling............................. 74
Ending a Call in Loudspeaker Listening Mode .................................................................. 75
Headset Calls......................................................................................................................... 76
Initiating Headset Calls...................................................................................................... 76
Ending a Call in Headset Operation .................................................................................. 76
Telephone Book and Telephone Number Lists ................................................................. 77
Telephone Book...................................................................................................................... 78
Opening the Telephone Book ............................................................................................ 78
Dialling from Telephone Book............................................................................................ 79
Excepting Telephone Numbers into Other Menus ............................................................. 79
Configuring Displayed Telephone Number Range for Telephone Book............................. 80
Redial List............................................................................................................................... 81
Opening the Redial List ..................................................................................................... 81
Dialling from Redial List..................................................................................................... 82
Deleting Entries in Redial List............................................................................................ 82
Configuring Calls to be Recorded for Redial List............................................................... 83
Calls List................................................................................................................................. 84
Opening the Calls List ....................................................................................................... 84
Dialling from Calls List ....................................................................................................... 85
Deleting Entries in Calls List.............................................................................................. 85

COMfortel 1100 - Firmware Version 4.4 - COMfortel Set V2.7 - Version of the Manual 04 11/10 5
Configuring and Operating Function Key for Calls List...................................................... 86
Configuring Calls to be Recorded for Calls List................................................................. 87
Caller List ............................................................................................................................... 88
Opening the Caller List ...................................................................................................... 88
Dialling from Caller List...................................................................................................... 89
Deleting Entries in Caller List ............................................................................................ 90
Configuring and Operating Function Key for Caller Lists................................................... 90
Configuring Calls to be Recorded for Caller List................................................................ 92
Configuring the LED Message Key.................................................................................... 93
Configuring and Managing the Telephone......................................................................... 94
Identification ........................................................................................................................... 95
Configuring MSN ............................................................................................................... 95
Protection from Unauthorised Access.................................................................................... 97
Configuring a User PIN...................................................................................................... 97
Configuring a Function Lock.............................................................................................. 98
Configuring Settings Lock.................................................................................................. 99
Display.................................................................................................................................. 100
Configuring the Language on Telephone......................................................................... 100
Adjusting Contrast ........................................................................................................... 101
Configuring Time Format................................................................................................. 101
Configuring Date Format ................................................................................................. 102
Call Signalling....................................................................................................................... 103
Switching Ring Signal On/Off .......................................................................................... 103
Configuring and Operating Function Key for Ring Signal ................................................ 104
Ringer Melodies ................................................................................................................... 106
Determining Different Types of Calls ............................................................................... 106
Configuring Ringer Melodies ........................................................................................... 107
Changing Volume Automatically ...................................................................................... 109
Call Charges......................................................................................................................... 110
Configuring Currency....................................................................................................... 110
Configuring Cost per Call Unit ......................................................................................... 111
Headset................................................................................................................................ 112
Configuring and Operating Function Key for Headset Operation .................................... 112
Switching Headset Ringing On/Off .................................................................................. 113
Function Keys....................................................................................................................... 115
Configuring Accessibility of Second Key Level ................................................................ 115

6COMfortel 1100 - Firmware Version 4.4 - COMfortel Set V2.7 - Version of the Manual 04 11/10
Configuring and Operating Function Key for Shift ........................................................... 116
Exchanging or Moving Function Keys.............................................................................. 117
Configuring and Operating Functions ............................................................................. 118
Automatic Call Acceptance .................................................................................................. 119
Configuring and Operating Function Key for Automatic Call Acceptance........................ 119
Attention Tone for Switching Automatic Call Acceptance On/Off..................................... 120
Configuring Call Acceptance Time for Automatic Call Acceptance ................................. 121
Call Deblocker (Incoming) – VIP Numbers .......................................................................... 122
Configuring and Operating Function Key for Call Deblocker (Incoming) ......................... 122
Call Forwarding .................................................................................................................... 124
Call Forwarding Variations............................................................................................... 124
Kinds of Call Forwarding.................................................................................................. 125
Configuring and Operating Function Key for Call Forwarding for Subscribers ................ 126
Configuring and Operating Function Key for Call Forwarding for External Numbers....... 132
Call Restrictor (Incoming) – Robinson Numbers................................................................. 139
Configuring and Operating Function Key for Call Restrictor (Incoming).......................... 139
Call Waiting .......................................................................................................................... 141
Configuring and Operating Function Key for Call Waiting................................................ 141
Switching Call Waiting Signalling On/Off via LED/Tone................................................... 142
Configuration Switchover ..................................................................................................... 144
Configuring and Operating Function Key for Configuration Switchover........................... 144
Do-not-disturb....................................................................................................................... 146
Configuring and Operating Function Key for Do-not-disturb............................................ 146
Configuring Type of Do-not-disturb.................................................................................. 147
Door Functions..................................................................................................................... 149
Configuring and Operating Function Key for Door Functions .......................................... 149
Exchange Line Transfer........................................................................................................ 151
Exchange Line Transfer Sequence ................................................................................. 151
Configuring and Operating Function Key for Exchange Line Transfer............................. 152
Group Functions................................................................................................................... 154
Detailed Information about Group Functions................................................................... 154
Configuring and Operating Function Key for Group Function.......................................... 155
Configuring and Operating Function Key for Logging Out of All Groups ......................... 157
Configuring and Operating the Display of the Group Status............................................ 159
Hotel Function ...................................................................................................................... 161
Function Areas of the Hotel Function .............................................................................. 161

COMfortel 1100 - Firmware Version 4.4 - COMfortel Set V2.7 - Version of the Manual 04 11/10 7
Configuring the Hotel Function........................................................................................ 162
Configuring Wake-up Time on Hotel Room Telephone ................................................... 164
Querying Call Charges on Hotel Room Telephone.......................................................... 164
Configuring and Operating Function Key for Hotel Room on Hotel Room Telephone ..... 165
InterCom Announcement/Handsfree.................................................................................... 167
InterCom Announcement Procedure ............................................................................... 167
Executing InterCom Announcement................................................................................ 168
Configuring and Operating Function Key for InterCom Announcement........................... 168
InterCom Handsfree Procedure....................................................................................... 171
Executing InterCom Handsfree........................................................................................ 171
Configuring and Operating Function Key for InterCom Handsfree .................................. 172
Configuring and Operating Function Key for InterCom Permission ................................. 173
Loudspeaker Audio Out........................................................................................................ 175
Executing Loudspeaker Audio Out .................................................................................. 175
Configuring and Operating Function Key for Loudspeaker Audio Out............................. 176
Macro ................................................................................................................................... 178
Macro Execution Procedure ............................................................................................ 178
Configuring and Operating Function Key for Macro......................................................... 179
Configuring Display Presentation during Macro Execution.............................................. 181
Memo ................................................................................................................................... 182
Creating a Memo ............................................................................................................. 182
Retrieving a Memo........................................................................................................... 182
Phone Lock .......................................................................................................................... 183
Enabling the Phone Lock................................................................................................. 183
Disabling the Phone Lock................................................................................................ 183
Configuring and Operating Function Key for Phone Lock................................................ 184
Pickup................................................................................................................................... 186
Executing Pickup ............................................................................................................. 186
Executing Pickup during Call .......................................................................................... 186
Configuring and Operating Function Key for Pickup........................................................ 187
Power Save Mode ................................................................................................................ 189
Switching Automatic Activation of Power Save Mode On/Off .......................................... 189
Switching Power Save Mode Activation On/Off Depending on Configuration ................. 190
Configuring and Operating Function Key for Manually Activating Power Save Mode...... 191
Switching the Power Save Mode Link to Phone Lock On/Off .......................................... 192
Project Assignment .............................................................................................................. 193
Configuring and Operating Function Key for Project Assignment.................................... 193

8COMfortel 1100 - Firmware Version 4.4 - COMfortel Set V2.7 - Version of the Manual 04 11/10
Relays .................................................................................................................................. 195
Configuring and Operating Function Key for Switching Relays On/Off............................ 195
Room Monitoring.................................................................................................................. 197
Initiating Room Monitoring .............................................................................................. 197
Ending Room Monitoring ................................................................................................. 197
Configuring and Operating Function Key for Room Monitoring ....................................... 198
Speed Dialling ...................................................................................................................... 200
Application Options for Speed Dialling Keys.................................................................... 200
Configuring and Operating Function Key for Speed Dialling ........................................... 201
Switching Automatic Speed Dialling Pick-up On/Off........................................................ 204
Switching the Display of the Registration Status On/Off.................................................. 204
Targeted Exchange Line Access.......................................................................................... 206
Targeted Exchange Line Access Variants ....................................................................... 206
Initiating Targeted Exchange Line Access ...................................................................... 207
Configuring and Operating Function Key for Targeted Exchange Line Access (A) ......... 207
Configuring and Operating Function Key for Targeted Exchange Line Access (B) ......... 209
Configuring and Operating Function Key for Targeted Exchange Line Access (C) ......... 211
Targeted VoIP Access Point ................................................................................................. 213
Initiating a Targeted VoIP Access Point .......................................................................... 213
Configuring and Operating Function Key for Targeted VoIP Access Point ...................... 214
Text before Answering .......................................................................................................... 216
Variants for Text before Answering .................................................................................. 216
Switching Text before Answering for Group On/Off ......................................................... 217
Configuring and Operating Function Key for Text before Answering for Group ............... 217
Switching Text before Answering for External Telephone Number On/Off....................... 219
Configuring and Operating Function Key for Text before Answering for
External Telephone Number ............................................................................................ 219
Voicemail Center 461/461.2 ................................................................................................. 221
Configuring and Operating Function Key for Remotely Accessing the
Voicemail Center.............................................................................................................. 221
Switching Rapid Remote Access of Voicemail Centers 461.2 On/Off ............................. 223
Configuring and Managing Voice Mailboxes ................................................................... 225
Voice Mailbox ...................................................................................................................... 226
Readiness ............................................................................................................................ 227
Configuring and Operating the Function Key for Readiness............................................ 227
Configuration-Dependent Control......................................................................................... 229
Configuring and Operating the Function Key for Configuration-Dependent Control........ 229

COMfortel 1100 - Firmware Version 4.4 - COMfortel Set V2.7 - Version of the Manual 04 11/10 9
Remote Access .................................................................................................................... 231
Execute Remote Access.................................................................................................. 231
Configuring and Operating the Function Key for Remote Access ................................... 232
Message Forwarding............................................................................................................ 234
Configuring and Operating the Function Key for Message Forwarding ........................... 234
Substitute Function............................................................................................................... 236
Configuring and Operating the Function Key for the Substitute Function........................ 236
Service and Maintenance .................................................................................................. 238
Firmware Update.................................................................................................................. 239
Firmware Update Variants............................................................................................... 239
Initiating Manual Firmware Update.................................................................................. 239
Configuring Update Server Number ................................................................................ 241
Initiating Instant Firmware Update via Update Server ..................................................... 241
Distributing Firmware....................................................................................................... 242
Saving Firmware as File on PC ....................................................................................... 243
Data Backup on PC.............................................................................................................. 244
Backing up Current Data in a File on the PC................................................................... 244
Saving Data Backups on PC to Telephone...................................................................... 245
Selecting a PBX ................................................................................................................... 247
Initiating PBX Synchronisation ............................................................................................. 248
Deleting Data........................................................................................................................ 249
Restoring Factory Setting ................................................................................................ 249
Deleting Charges............................................................................................................. 250
Glossary.............................................................................................................................. 251
Terminology and Functions .................................................................................................. 252
A ...................................................................................................................................... 252
C ...................................................................................................................................... 252
D ...................................................................................................................................... 254
E ...................................................................................................................................... 255
F ...................................................................................................................................... 255
G...................................................................................................................................... 256
H ...................................................................................................................................... 256
I........................................................................................................................................ 257
L....................................................................................................................................... 257
M...................................................................................................................................... 258
P ...................................................................................................................................... 259

10 COMfortel 1100 - Firmware Version 4.4 - COMfortel Set V2.7 - Version of the Manual 04 11/10
Q...................................................................................................................................... 260
R ...................................................................................................................................... 261
S ...................................................................................................................................... 261
T ...................................................................................................................................... 262
V ...................................................................................................................................... 263
W ..................................................................................................................................... 263
Abbreviations........................................................................................................................ 264
Index.................................................................................................................................... 265