Auerswald COMfortel 2600 IP User manual

Operation Guide
Operation and Configuration
ISDN System Telephone
COMfortel쏐2600

2COMfortel 2600 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V07 10/2015
Table of Contents
Table of Contents
Important Information .......................................................................................................... 16
Used Symbols and Signal Words........................................................................................... 17
Safety Information .................................................................................................................. 18
Proper Use ............................................................................................................................. 20
Product Details....................................................................................................................... 21
Specific Product Details..................................................................................................... 21
Technical Data........................................................................................................................ 22
Scope of Delivery ................................................................................................................... 25
Minimum Requirements PC ................................................................................................... 26
Copyright and Trademarks..................................................................................................... 27
Environmental Notice ............................................................................................................. 28
Basic Knowledge.................................................................................................................. 30
Device Overview .................................................................................................................... 31
Functions of Keys and LEDs ............................................................................................. 31
Display............................................................................................................................... 33
Symbols............................................................................................................................. 33
Introduction to the Operation.................................................................................................. 43
In the Idle State.................................................................................................................. 43
Main Menu......................................................................................................................... 44
Function Keys.................................................................................................................... 45
Menu Options in Telephone Number and Text Entry Menus ............................................. 48
Menu Options During Incoming Calls ................................................................................ 49
Menu Options during Outgoing Calls................................................................................. 51
Menu Options during Calls ................................................................................................ 52
Menu Options during Query Calls ..................................................................................... 54

COMfortel 2600 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V07 10/2015 3
Table of Contents
Configuration Software COMfortel Set ................................................................................... 56
Installing COMfortel Set..................................................................................................... 56
Starting COMfortel Set....................................................................................................... 56
Exiting COMfortel Set ........................................................................................................ 56
Configuring the Language of the Configuration Software.................................................. 57
Configuring Interface Used................................................................................................ 57
Opening Configuration....................................................................................................... 58
Creating a New Configuration ........................................................................................... 59
Saving Configuration ......................................................................................................... 60
Close the Configuration ..................................................................................................... 62
Using Print Functions ........................................................................................................ 62
Operating Instructions for COMfortel Set .......................................................................... 63
Help ................................................................................................................................... 64
Telephoning .......................................................................................................................... 70
Incoming Calls........................................................................................................................ 71
Options During an Incoming Call....................................................................................... 71
Accepting Incoming Calls .................................................................................................. 72
Rejecting Incoming Calls ................................................................................................... 73
Hold incoming calls............................................................................................................ 73
Forwarding Incoming Calls ................................................................................................ 73
Call Waiting Calls ................................................................................................................... 75
Options During a Call Waiting Call .................................................................................... 75
Rejecting Call Waiting Calls............................................................................................... 76
Accepting Call Waiting....................................................................................................... 76
Forwarding Call Waiting..................................................................................................... 76
Switching off Call Waiting Tone ......................................................................................... 77
Outgoing Calls........................................................................................................................ 78
Options for Outgoing Calls ................................................................................................ 78
Picking up Receiver and Dialling Telephone Number........................................................ 79
Dialling Telephone Number with Dial Preparation ............................................................. 79
Initiating External Calls with Calling Line Identity Restriction ............................................ 79
Dialling Telephone Number on Direct Exchange Line Access........................................... 80
Options for Unsuccessful Calls.......................................................................................... 81
Initiating Callback on Busy ................................................................................................ 82
Initiating Callback on No Response................................................................................... 83
Initiating Priority Call for Do-not-disturb............................................................................. 84

4COMfortel 2600 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V07 10/2015
Table of Contents
Calls ....................................................................................................................................... 85
Options during a Call ......................................................................................................... 85
Retrieving Information about a Call ................................................................................... 86
Sending DTMF Signals...................................................................................................... 86
Muting a Call...................................................................................................................... 86
Ending a Call ..................................................................................................................... 87
Query Calls............................................................................................................................. 88
Initiating a Query Call ........................................................................................................ 88
Ending a Query Call .......................................................................................................... 89
Options during a Query Call .............................................................................................. 89
Splitting .............................................................................................................................. 90
Ending One of the Two Calls ............................................................................................. 90
Connecting Both Communication Partners ....................................................................... 91
Transfer .................................................................................................................................. 92
Options for Transferring a Call........................................................................................... 92
Transfer with Announcement............................................................................................. 93
Transfer without Announcement........................................................................................ 93
Placing External Communication Partner in Waiting Loop ................................................ 94
Calling a Third Subscriber and Transferring to an Active Communication Partner ........... 94
Conference Calls.................................................................................................................... 96
Initiating Conference Calls................................................................................................. 96
Options during a Conference Call ..................................................................................... 96
Initiating Splitting during a Conference Call....................................................................... 97
Ending a Call with a Conference Call Partner ................................................................... 97
Connecting both Conference Call Partners ....................................................................... 98
Ending Conference Call Completely.................................................................................. 98
Hands-free Calling.................................................................................................................. 99
Initiating Call in Hands-free Calling Mode ......................................................................... 99
Ending up Call in Hands-free Calling Mode....................................................................... 99
Switching on Hands-free Calling During a Call................................................................ 100
Switching off Hands-free Calling and Returning to Normal Calling ................................. 100
Loudspeaker Listening ......................................................................................................... 101
Switching on Loudspeaker Listening during a Call.......................................................... 101
Switching off Loudspeaker Listening and Returning to Normal Calling........................... 101
Ending a Call in Loudspeaker Listening Mode ................................................................ 101

COMfortel 2600 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V07 10/2015 5
Table of Contents
Headset Calls....................................................................................................................... 102
Initiating Headset Calls.................................................................................................... 102
Ending a Call in Headset Operation ................................................................................ 102
Initiating Listen in Function on Receiver.......................................................................... 103
Ending Listen in Function on Receiver ............................................................................ 103
Telephone Book and Lists................................................................................................. 104
Telephone Book.................................................................................................................... 105
Opening the Telephone Book .......................................................................................... 105
Dialling from Telephone Book.......................................................................................... 108
Configuring a Contact...................................................................................................... 108
Editing a Contact ..............................................................................................................111
Deleting a Contact ........................................................................................................... 115
Entering Comments for a Contact ................................................................................... 116
Configuring a Call Macro ................................................................................................. 117
Accepting Telephone Numbers from Dial Preparation..................................................... 118
Accepting Telephone Numbers into Other Menus ........................................................... 119
Configuring Displayed Telephone Number Range for Telephone Book .......................... 120
Importing the Telephone Book......................................................................................... 121
Importing Outlook Contacts ............................................................................................. 122
Exporting the Telephone Book......................................................................................... 124
Adding Contact Images to the Telephone Book............................................................... 125
Redial List............................................................................................................................. 129
Opening the Redial List ................................................................................................... 129
Dialling from Redial List................................................................................................... 131
Deleting Entries in Redial List.......................................................................................... 131
Configuring Calls to be Recorded for Redial List............................................................. 132
Calls List............................................................................................................................... 133
Opening the Calls List ..................................................................................................... 133
Dialling from Calls List ..................................................................................................... 135
Deleting Entries in Calls List............................................................................................ 135
Function Key for Calls List............................................................................................... 136
Configuring Calls to be Recorded for Calls List............................................................... 136

6COMfortel 2600 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V07 10/2015
Table of Contents
Caller List ............................................................................................................................. 138
Opening the Caller List .................................................................................................... 138
Dialling from Caller List.................................................................................................... 140
Deleting Entries in Caller List .......................................................................................... 141
Function Key for Caller Lists............................................................................................ 141
Configuring Calls to be Recorded for Caller List ............................................................. 142
Configuring the LED of the Message Key ....................................................................... 142
Functions ............................................................................................................................ 144
Exchange Line Transfer ....................................................................................................... 145
Exchange Line Transfer Sequence ................................................................................. 145
Function Key for Exchange Line Transfer ....................................................................... 146
Call Waiting .......................................................................................................................... 147
Switching Call Waiting On/Off.......................................................................................... 147
Function Key for Call Waiting .......................................................................................... 147
Switching Call Waiting Signalling On/Off via Tone........................................................... 148
Do-not-disturb....................................................................................................................... 149
Switching the Do-not-disturb Function On/Off ................................................................. 149
Function Key for Do-not-disturb....................................................................................... 149
Configuring Type of Do-not-disturb.................................................................................. 150
Automatic Call Acceptance .................................................................................................. 153
Switching Automatic Call Acceptance On/Off.................................................................. 153
Function Key for Automatic Call Acceptance................................................................... 153
Attention Tone for Switching Automatic Call Acceptance On/Off..................................... 154
Configuring Call Acceptance Time for Automatic Call Acceptance ................................. 155
Boss/Secretary Function ...................................................................................................... 157
Procedure when Calling the Boss Telephone.................................................................. 157
Switching Boss/Secretary Function on Boss Telephone On/Off...................................... 158
Secretary Key on Boss Telephone................................................................................... 158
Boss Key on Secretary Telephone................................................................................... 160
Switching Boss/Secretary Function for All Secretary Keys Off........................................ 161
Function Key for Switching Boss/Secretary Function Off ................................................ 162
Follow me............................................................................................................................. 163
Switching Follow me On/Off ............................................................................................ 163
Function Key for Follow me ............................................................................................. 164
Call Deblocker (Incoming) – VIP Numbers........................................................................... 165
Switching Call Deblocker (Incoming) On/Off ................................................................... 165
Function Key for Call Deblocker (Incoming) .................................................................... 165

COMfortel 2600 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V07 10/2015 7
Table of Contents
Targeted Exchange Line Access.......................................................................................... 167
Targeted Exchange Line Access Variants ....................................................................... 167
Initiating Targeted Exchange Line Access (A – Function Key Exchange Line).............. 168
Initiating Targeted Exchange Line Access (B – Function Key Exchange Line).............. 168
Initiating Targeted Exchange Line Access (C – Function Key Exchange Line MSN)..... 169
Function Key for Targeted Exchange Line Access (A – Function Key Exchange Line). 170
Function Key for Targeted Exchange Line Access (B – Function Key Exchange Line). 171
Function Key for Targeted Exchange Line Access
(C – Function Key Exchange Line MSN) ....................................................................... 172
Targeted VoIP Access Point................................................................................................. 174
Initiating a Targeted VoIP Access Point........................................................................... 174
Function Key for Targeted VoIP Access Point ................................................................. 175
Group Functions................................................................................................................... 177
Detailed Information about Group Functions................................................................... 177
Logging the Telephone In/Out ......................................................................................... 178
Logging Telephone Out of All Groups.............................................................................. 179
Function Key for Group Function..................................................................................... 179
Function Key for Logging Out of All Groups .................................................................... 181
Display of the Group Status............................................................................................. 182
Hotel Function ...................................................................................................................... 184
Function Areas of the Hotel Function .............................................................................. 184
Configuring the Hotel Function ........................................................................................ 185
Check/Change Room Status on Hotel Reception Telephone .......................................... 186
Performing Check-in on Hotel Reception Telephone....................................................... 187
Configuring Wake-up Time for Room on Hotel Reception Telephone ............................. 188
Querying Call Charges for Room on Hotel Reception Telephone ................................... 188
Printing Interim Invoice for Room from Hotel Reception Telephon.................................. 189
Blocking External Telephoning for Room on Hotel Reception Telephone ....................... 190
Performing Check-out on Hotel Reception Telephone .................................................... 191
Configuring Wake-up Time on Hotel Room Telephone.................................................... 193
Querying Call Charges on Hotel Room Telephone.......................................................... 193
Function Key for Hotel Room on Hotel Reception Telephone ......................................... 194
Function Key for Hotel Room on Hotel Room Telephone................................................ 195

8COMfortel 2600 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V07 10/2015
Table of Contents
InterCom Announcement/Handsfree.................................................................................... 197
InterCom Announcement Procedure ............................................................................... 197
Executing InterCom Announcement................................................................................ 197
Function Key for InterCom Announce-ment .................................................................... 198
InterCom Handsfree Procedure....................................................................................... 200
Executing InterCom Handsfree ....................................................................................... 200
Function Key for InterCom Handsfree ............................................................................. 201
Switching InterCom Permission On/Off ........................................................................... 202
Function Key for InterCom Permission............................................................................ 203
Configuration Switchover ..................................................................................................... 204
Configuration Switchover Executed Manually ................................................................. 204
Function Key for Configuration Switchover ..................................................................... 204
Loudspeaker Audio Out........................................................................................................ 207
Executing Loudspeaker Audio Out .................................................................................. 207
Function Key for Loudspeaker Audio Out........................................................................ 208
Macro ................................................................................................................................... 210
Macro Execution Procedure ............................................................................................ 210
Function Key for Macro ................................................................................................... 211
Configuring Display Presentation during Macro Execution.............................................. 213
Memo ................................................................................................................................... 215
Creating a Memo ............................................................................................................. 215
Retrieving a Memo .......................................................................................................... 215
Function Key for Retrieving a Memo ............................................................................... 216
Pickup................................................................................................................................... 217
Executing Pickup ............................................................................................................. 217
Executing Pickup during Call........................................................................................... 217
Function Key for Pickup................................................................................................... 218
Power Dialling ...................................................................................................................... 220
Power Dialling Procedure ................................................................................................ 220
Executing Power Dialling................................................................................................. 220
Cancelling Power Dialling................................................................................................ 221
Switching Attention Tone for Power Dialling On/Off......................................................... 221
Function Key to Initiate/Cancel Power Dialling................................................................ 222

COMfortel 2600 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V07 10/2015 9
Table of Contents
Project Assignment .............................................................................................................. 223
Detailed Information about Project Assignment............................................................... 223
Initiating a Project Assignment ........................................................................................ 223
Executing Project Assignment during a Call.................................................................... 224
Function Key for Project Assignment .............................................................................. 225
Configuring a List for Project Assignment ....................................................................... 226
Exporting a Project List.................................................................................................... 227
Importing a Project List.................................................................................................... 228
Room Monitoring .................................................................................................................. 230
Initiating Room Monitoring............................................................................................... 230
Ending Room Monitoring ................................................................................................. 230
Function Key for Room Monitoring .................................................................................. 231
Relays .................................................................................................................................. 232
Switching Relays On/Off.................................................................................................. 232
Function Key for Switching Relays On/Off....................................................................... 232
Calling Line Identity Restriction (CLIR) ................................................................................ 235
Function Key for Calling Line Identity Restriction (CLIR) ................................................ 235
Call Forwarding .................................................................................................................... 236
Call Forwarding Variations............................................................................................... 236
Kinds of Call Forwarding ................................................................................................. 237
Switching Call Forwarding for Subscribers On/Off .......................................................... 238
Function Key for Call Forwarding for Subscribers ........................................................... 239
Switching Call Forwarding for External Numbers On/Off................................................. 241
Function Key for Call Forwarding for External Numbers ................................................. 243
Call Restrictor (Incoming) – Robinson Numbers.................................................................. 246
Switching the Call Restrictor (Incoming) On/Off .............................................................. 246
Function Key for Call Restrictor (Incoming)..................................................................... 246
Power Save Mode ................................................................................................................ 248
Switching Automatic Activation of Power Save Mode On/Off.......................................... 248
Switching Power Save Mode Activation On/Off Depending on Configuration................. 249
Function Key for Manually Activating Power Save Mode ................................................ 250
Switching the Power Save Mode Link to Phone Lock On/Off.......................................... 250
Phone Lock .......................................................................................................................... 252
Enabling the Phone Lock................................................................................................. 252
Disabling the Phone Lock................................................................................................ 252
Function Key for Phone Lock .......................................................................................... 253

10 COMfortel 2600 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V07 10/2015
Table of Contents
Scheduled Call ..................................................................................................................... 254
Opening Scheduled Call List ........................................................................................... 254
Configuring Scheduled Call as Schedule Reminder........................................................ 255
Configuring Scheduled Call as Call Reminder ................................................................ 255
Accepting Scheduled Call as Schedule Reminder .......................................................... 256
Accepting Scheduled Call as Call Reminder ................................................................... 257
Editing Existing Scheduled Calls in Scheduled Call List ................................................. 257
Deleting Existing Scheduled Calls from Scheduled Call List........................................... 258
Function Key for Scheduled Calls ................................................................................... 258
Text before Answering.......................................................................................................... 260
Variants for Text before Answering .................................................................................. 260
Switching Text before Answering for Group On/Off......................................................... 261
Switching Text before Answering for External Telephone Number On/Off ...................... 261
Function Key for Text before Answering for Group.......................................................... 262
Function Key for Text before Answering for External Telephone Number ....................... 263
Door Functions..................................................................................................................... 265
Executing Door Functions ............................................................................................... 265
Function Key for Door Functions ..................................................................................... 267
Waiting Field Function.......................................................................................................... 270
Configuring a Waiting Field.............................................................................................. 270
Sequence for Call Acceptance in Waiting Field............................................................... 271
Switching Waiting Field Reception On/Off....................................................................... 273
Function Key and External Waiting Field......................................................................... 274
Function Key for Internal Waiting Field............................................................................ 276
Function Key for Switching Waiting Field Reception On/Off............................................ 277
Switching Attention Tone for Waiting Field On/Off........................................................... 278
Speed Dialling ...................................................................................................................... 279
Application Options for Speed Dialling Keys ................................................................... 279
Function Key for Speed Dialling ...................................................................................... 280
Switching Automatic Speed Dialling Pick-up On/Off........................................................ 282
Switching the Display of the Registration Status On/Off.................................................. 283
Answering Machine local .................................................................................................. 284
Forwarding Incoming Calls to Answering Machine .............................................................. 285
Answering Machine Accepts Call – Call Acceptance ........................................................... 286

COMfortel 2600 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V07 10/2015 11
Table of Contents
Readiness ............................................................................................................................ 287
Switching Readiness On/Off............................................................................................ 287
Function Key for Readiness ............................................................................................ 288
Touch Function Key for Readiness.................................................................................. 289
Answering Machine List ....................................................................................................... 290
Opening the Answering Machine List .............................................................................. 290
Listening to recordings (messages and call recordings) ................................................. 292
Dialling from the Answering Machine List........................................................................ 293
Configuring the LED Message Key ................................................................................. 294
Function Key for Answering Machine List ....................................................................... 294
List of Voice Memos ............................................................................................................. 296
Recording Memos ........................................................................................................... 296
Function Key Recording Voice Memos............................................................................ 297
Opening the List of Voice Memos.................................................................................... 297
Listening to Recordings (Memos).................................................................................... 299
Configuring the LED Message Key ................................................................................. 300
Announcements ................................................................................................................... 301
Creating a New Announcement....................................................................................... 301
Editing Existing Announcement in List ............................................................................ 302
Deleting an Existing Announcement from List................................................................. 303
Function Key for Editing Announcements........................................................................ 304
Call Acceptance and Announcement Assignment ............................................................... 306
Detailed Information about Call Acceptance and Announcement Assignment................ 306
Configuring Call Acceptance and Announcement Assignment ....................................... 307
Function Key for Call Acceptance, Announcement and Type of Call .............................. 309
Basic Settings....................................................................................................................... 312
Configuring Call Acceptance Time .................................................................................. 312
Configuring Maximum Recording Time ........................................................................... 313
Configuring Maximum Recording Time for Door Calls .................................................... 314
Switching Listen in Function On/Off................................................................................. 315
Switching Automatic Playback On/Off ............................................................................. 316
Switching Call Acceptance of Group Calls On/Off........................................................... 317
Switching Attention Tone for Answering Machine On/Off ................................................ 318

12 COMfortel 2600 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V07 10/2015
Table of Contents
Call Recording...................................................................................................................... 320
Executing Call Recording ................................................................................................ 320
Function Key for Call Recording Initiation On/Off............................................................ 321
Switching Automatic Call Recording On/Off .................................................................... 321
Function Key for Automatic Call Recording..................................................................... 322
Switching Info Tone for Call Recording On/Off ................................................................ 323
Remote Access .................................................................................................................... 325
Remote Access Variants.................................................................................................. 325
Configuring Remote Access ............................................................................................ 326
Switching Remote Access On/Off.................................................................................... 327
Switching Remote Access Toll Saver (and Quick Access) On/Off................................... 327
Entering Quick Remote Access Numbers ....................................................................... 328
Executing Remote Access............................................................................................... 330
Message Forwarding............................................................................................................ 332
Message Forwarding Sequence...................................................................................... 332
Switching Message Forwarding On/Off ........................................................................... 332
Function Key for Message Forwarding............................................................................ 333
Configuring Announcement for Message Forwarding ..................................................... 334
Configuring a Message Forwarding Target...................................................................... 335
Configuring Waiting Period for Message Forwarding ...................................................... 336
Configuring Message Forwarding Repetition .................................................................. 337
Data Exchange..................................................................................................................... 340
Transferring Data from PC to SD Card............................................................................ 340
Transferring Data from SD Card to PC............................................................................ 341
Deleting Data from SD Card/PC...................................................................................... 342
Selecting Another Telephone for Data Exchange............................................................ 343
Saving Standard Announcements on Telephone............................................................. 344
Voice Mail and Fax Boxes of the PBX .............................................................................. 346
Voice Mail and Fax Boxes.................................................................................................... 347
Opening the Message List of a Voice Mail/Fax Box ........................................................ 347
Listening to Recordings ................................................................................................... 350
Sending a Telefax as E-mail ............................................................................................ 351
Sending a Telefax again .................................................................................................. 352
Dialling from the Message List of the Voice Mailbox ....................................................... 352
Deleting Messages .......................................................................................................... 353
Function Key to Open a Voice Mail/Fax Box ................................................................... 354
Switching Attention Tone for Voice Mailbox On/Off ......................................................... 356

COMfortel 2600 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V07 10/2015 13
Table of Contents
Readiness of Voice Mail/Fax Boxes..................................................................................... 357
Switching Readiness of Voice Mail/Fax Boxes On/Off .................................................... 357
Function Key for Readiness ............................................................................................ 358
Configuration-Dependent Control......................................................................................... 360
Switching the Configuration-Dependent Control On/Off.................................................. 360
Function Key for Configuration-Dependent Control......................................................... 360
Voice Memos in Voice Mailboxes......................................................................................... 363
Function Key for Recording Voice Memos in Voice Mailboxes........................................ 363
Distribution of Messages...................................................................................................... 365
Function Key for Distributing Messages .......................................................................... 365
Announcements for Voice Mailboxes ................................................................................... 367
Create a New Announcement for a Voice Mailbox .......................................................... 367
Edit an Existing Announcement for a Voice Mailbox ....................................................... 368
Delete an Existing Announcement for a Voice Mailbox ................................................... 369
Switching the Call Information On/Off for New Voicemail Messages .............................. 370
Switching the Separator Tone On/Off for New Voicemail Messages............................... 370
Remote Access to a Voice Mailbox ...................................................................................... 371
Executing Remote Access to a Voice Mailbox ................................................................ 371
Switching Remote Access to a Voice Mailbox On/Off ..................................................... 372
Function Key for Remote Access to a Voice Mailbox ...................................................... 373
Message Forwarding from a Voice Mailbox ......................................................................... 375
Switching Message Forwarding from a Voice Mailbox On/Off......................................... 375
Function Key for Message Forwarding from a Voice Mailbox ......................................... 375
Substitute Function for Voice Mailboxes .............................................................................. 378
Switching the Substitute Function for Voice Mailboxes On/Off........................................ 378
Function Key for the Substitute Function for Voice Mailboxes ........................................ 379
Archives for Voice Mail and Fax Boxes................................................................................ 381
Moving a Message into the Archive of a Voice Mail/Fax Box .......................................... 381
Opening the Archive of a Voice Mail/Fax Box ................................................................. 381
Deleting Messages from the Archive of a Voice Mail/Fax Box ........................................ 382
Settings ............................................................................................................................... 383
Identification ......................................................................................................................... 384
Configuring MSN ............................................................................................................. 384

14 COMfortel 2600 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V07 10/2015
Table of Contents
Protection from Unauthorised Access.................................................................................. 385
Configuring User PIN....................................................................................................... 385
Configuring a Function Lock............................................................................................ 386
Configuring Settings Lock................................................................................................ 387
Display and Backlight........................................................................................................... 390
Configuring Language on Telephone............................................................................... 390
Configuring Display Backlight.......................................................................................... 390
Configuring Brightness .................................................................................................... 391
Setting the Text Colour .................................................................................................... 392
Configuring Time Format ................................................................................................. 392
Configuring Date Format ................................................................................................. 393
Switching Analogue Clock On/Off.................................................................................... 394
Switching Showing of Names Only On/Off ...................................................................... 395
Calibrating the Display..................................................................................................... 395
Select Wallpaper.............................................................................................................. 396
Call Signalling....................................................................................................................... 400
Switching Ring Signal On/Off .......................................................................................... 400
Function Key for Ring Signal ........................................................................................... 401
Switching Flashing Display Backlight for Call Signalling On/Off...................................... 401
Function Key for Call Signalling by Flashing Display Backlight ....................................... 402
Ringtones ............................................................................................................................. 403
Determining Different Types of Calls ............................................................................... 403
Configuring Ringtones ..................................................................................................... 405
Changing Ringer Volume Automatically .......................................................................... 406
Call Charges......................................................................................................................... 408
Configuring Currency....................................................................................................... 408
Configuring Cost per Call Unit ......................................................................................... 408
Receiver and Headset.......................................................................................................... 409
Adjusting Receiver Volume.............................................................................................. 409
Switching Headset Operation On/Off............................................................................... 409
Function Key for Headset Operation ............................................................................... 410
Configuring Headset Type ............................................................................................... 410
Switching Headset Ringing On/Off .................................................................................. 411
Adjusting Headset Volume .............................................................................................. 412

COMfortel 2600 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V07 10/2015 15
Table of Contents
Menu and Function Keys...................................................................................................... 413
Restricting Menu Selection.............................................................................................. 413
Configuring Accessibility of Second Key Level................................................................ 413
Function Key for Shift ...................................................................................................... 414
Exchanging or Moving Function Keys ............................................................................. 414
Service and Maintenance .................................................................................................. 416
Firmware Update.................................................................................................................. 417
Firmware Update Variants ............................................................................................... 417
Initiating Manual Firmware Update.................................................................................. 417
Initiating Manual Firmware Update from SD Card........................................................... 418
Initiating Instant Firmware Update via Update Server ..................................................... 419
Distributing Firmware....................................................................................................... 420
Saving Firmware as File on PC ....................................................................................... 421
Data Backup......................................................................................................................... 422
Data Backup to SD Card ................................................................................................. 422
Formatting SD Card ............................................................................................................. 426
Selecting a PBX ................................................................................................................... 427
Initiating PBX Synchronisation ............................................................................................. 428
Deleting Data........................................................................................................................ 429
Restoring Factory Setting ................................................................................................ 429
Deleting Charges............................................................................................................. 429
Deleting Personal Data.................................................................................................... 430
Diagnostic Functions............................................................................................................ 431
Performing Line Check (BERT) ....................................................................................... 431
Determining the services on the PBX.............................................................................. 432
Checking Quality of SD Card........................................................................................... 432
License Information ........................................................................................................... 433
Licenses ............................................................................................................................... 434
Index.................................................................................................................................... 461

16 COMfortel 2600 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V07 10/2015
Important Information
Important Information
This section includes necessary information for operating your equipment safely. Before you
put the telephone into operation, it is absolutely necessary for you to read the safety information
described here and to make yourself familiar with the intended use of the device as well as the
technical information.
Topics
–Used Symbols and Signal Words (page 17)
–Safety Information (page 18)
–Proper Use (page 20)
–Product Details (page 21)
–Technical Data (page 22)
–Scope of Delivery (page 25)
–Minimum Requirements PC (page 26)
–Copyright and Trademarks (page 27)
–Environmental Notice (page 28)

COMfortel 2600 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V07 10/2015 17
Important Information
Used Symbols and Signal Words
Used Symbols and Signal Words
The meanings of symbols and signal words are described below:
Warning:
Warns of the risk of personal injury, such as that caused by hazardous electrical
voltage.
Caution:
Warns of material damage.
Important:
Indicates possible application errors and conditions which may cause functional
limitations, malfunctions during operation, or other problems.
Note:
Indicates supplementary notes.

18 COMfortel 2600 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V07 10/2015
Important Information
Safety Information
Safety Information
Please note the basic safety information below.
Warning: Improper handling of the device can result in life-threatening electrical
shock and can damage or destroy the device.
•Read the instructions for the device and keep them for future reference.
Warning: Improper use or incorrect replacement of the wall-mounted power
supply can result in a life-threatening electric shock or damage to, or destruction
of, the device:
•For this reason, when using the COMfortel Xtension300 key extension modules
(not included in the package), only use a wall-mounted power supply type no.
FW7577/EU/40.
•Make sure it is plugged into the mains socket firmly and securely. Loose
connectors or mains outlets pose a fire risk.
•Do not remove the power plug by pulling on the cable. To disconnect the power
supply, pull the power plug itself.
•If the power plug is damaged, disconnect the fuse for the power supply before
pulling out the power plug.
•Ensure you comply with the relevant regulations when handling 230 V mains
voltage and devices attached to the mains.
Warning: Liquid that penetrates the casing can cause life-threatening electric
shocks and damage to, or destruction of, the system telephone.
•Only operate the device in closed, dry rooms.
•Only clean the casing of the device with a slightly damp cloth or an anti-static
cloth.
Warning: Damaged connection lines, or damage to the casing or the device, can
cause life-threatening electrical shocks.
•Only connect the device connection cable with sockets that are designed for
that purpose.
•Have damaged connection lines replaced immediately.
•Use only original accessories and original replacement parts.
•Contract a professional to complete any necessary repairs without delay.
Please contact your qualified electrician or the manufacturer directly.
•Do not touch the contact points with pointed, metallic or damp objects.
•Do not carry the device by the connection cables.
•Use the cable channels at the bottom of the telephone to reduce strain.

COMfortel 2600 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V07 10/2015 19
Important Information
Safety Information
Warning: Power surges, which may occur during electrical storms, can cause life-
threatening electric shocks, or damage or destroy the devices.
•Avoid disconnecting and connecting lines during an electrical storm.
•Hire a qualified electrician to lay the cables within the building.
•Protect the devices by installing overvoltage protection.
Warning: Non-approved headsets, external speakers, or receivers may cause
hearing damage or interfere with the voice connection.
•Only use this telephone with approved accessories with the CE mark.
Warning: The telephone receiver creates a weak magnetic field, which may
attract small magnetic objects, such as needles and paper clips.
•To avoid injuries, do not put down the receiver close to such objects.
Caution: Improper cleaning or operation can damage or destroy the display.
•Keep the display clean. To do this, use a soft, dry cloth.
•To operate the telephone, use your fingers or fingernails. Under no circum-
stance use ball-point pens, pencils, or other pointed objects on the display.
•Never apply force or excessive pressure when touching the display.

20 COMfortel 2600 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V07 10/2015
Important Information
Proper Use
Proper Use
important:
Auerswald products are not designed, manufactured, or intended for use or
resale, in environments that require fail-safe performance, such as in the
operation of life-support systems and/or nuclear facilities. Our products can
only be used for these purposes with prior written permission from Auerswald
in each individual case.
The device COMfortel 2600 is a system telephone.
The system telephone is intended for use in closed, dry rooms.
The system telephone is intended exclusively for connecting to an internal S0or UP0 port of the
following PBXs from Auerswald:
•COMpact 3000 analogue/ISDN/VoIP (firmware version 4.0L or later)
•COMpact 2206 USB (firmware version 2.4B or later)
•COMpact 4410 USB (firmware version 2.4B or later)
•COMpact 5010 VoIP (firmware version 4.2A or later)
•COMpact 5020 VoIP (firmware version 4.2A or later)
•COMmander Basic.2/19" (firmware version 4.2A or later)
•COMmander Business/19" (firmware version 4.2A or later)
•COMpact 4000
•COMpact 5000/R
•COMmander 6000/R/RX (firmware version 6.0E or later)
Important: Connecting to a PBX from another manufacturer or to the
external S0connection of a network provider is not intended.
Improper use may, for example, cause functional restrictions or interfe-
rence, the destruction of the device or, in a worst case scenario,
personal injury.
•If you are still uncertain about how to use the product properly after
reading the chapter below, please contact your specialised dealer.
•Read the instructions for the device and keep them for future
reference.