Avaya B159 Series User manual

Issue 02a - (06 November 2017)
B159 Series User Guide
IP Office™ Platform 10.0

B159 Series User Guide Page 2
Issue 02a (06 November 2017)IP Office™ Platform 10.0
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PORTFOLIO LICENSE FOR THE PERSONAL USE OF A CONSUMER OR OTHER USES IN WHICH IT DOES NOT RECEIVE
REMUNERATION TO: (I) ENCODE VIDEO IN COMPLIANCE WITH THE AVC STANDARD (“AVC VIDEO”) AND/OR (II) DECODE AVC
VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO
PROVIDER LICENSED TO PROVIDE AVC VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE.
ADDITIONAL INFORMATION FOR H.264 (AVC) AND H.265 (HEVC) CODECS MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE
HTTP://WWW.MPEGLA.COM.

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Compliance with Laws
Customer acknowledges and agrees that it is responsible for complying with any applicable laws and regulations, including, but not limited to
laws and regulations related to call recording, data privacy, intellectual property, trade secret, fraud, and music performance rights, in the
country or territory where the Avaya product is used.
Preventing Toll Fraud
“Toll Fraud” is the unauthorized use of your telecommunications system by an unauthorized party (for example, a person who is not a
corporate employee, agent, subcontractor, or is not working on your company's behalf). Be aware that there can be a risk of Toll Fraud
associated with your system and that, if Toll Fraud occurs, it can result in substantial additional charges for your telecommunications services.
Avaya Toll Fraud intervention
If You suspect that You are being victimized by Toll Fraud and You need technical assistance or support, call Technical Service Center Toll
Fraud Intervention Hotline at [phone] for the United States and Canada. For additional support telephone numbers, see the Avaya
Support website: https://support.avaya.com or such successor site as designated by Avaya.
Security Vulnerabilities
Information about Avaya’s security support policies can be found in the Security Policies and Support section of
https://support.avaya.com/security. Suspected Avaya product security vulnerabilities are handled per the Avaya Product Security Support Flow
(https://support.avaya.com/css/P8/documents/100161515).
Downloading Documentation
For the most current versions of Documentation, see the Avaya Support website: https://support.avaya.com, or such successor site as
designated by Avaya.
Contact Avaya Support
See the Avaya Support website: https://support.avaya.com for product or Hosted Service notices and articles, or to report a problem with your
Avaya product or Hosted Service. For a list of support telephone numbers and contact addresses, go to the Avaya Support website:
https://support.avaya.com (or such successor site as designated by Avaya), scroll to the bottom of the page, and select Contact Avaya
Support.

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Contents
Contents
General1.
..................................................................... 91.1 The Phone
..................................................................... 101.2 LEDs
..................................................................... 101.3 The Keypad
..................................................................... 101.4 Writing Text
..................................................................... 111.5 Navigating the Menus
..................................................................... 111.6 The Menu Tree
Installation2.
..................................................................... 142.1 Unpacking
..................................................................... 142.2 Connecting
..................................................................... 152.3 Set the Phone Region
..................................................................... 152.4 Set the Phone Language
..................................................................... 152.5 Set the Phone Caller ID
..................................................................... 152.6 Set the Phone Flash Recall Pulse Setting
..................................................................... 162.7 Configure the Conference Codes
..................................................................... 162.8 Connectivity Options
Answering and Making Calls3.
..................................................................... 183.1 Answering Calls
..................................................................... 183.2 Making Calls
..................................................................... 183.3 Redialing
..................................................................... 183.4 Calling from the Phonebook
..................................................................... 193.5 Making Three-Way Calls
..................................................................... 193.6 Adjusting the Speaker Volume
..................................................................... 193.7 Muting Calls
..................................................................... 193.8 Placing Calls on Hold
..................................................................... 193.9 Ending Calls
..................................................................... 203.10 During a Call
............................................................................ 203.10.1 Connecting a New Line
............................................................................ 203.10.2 Putting a Line on Hold
............................................................................ 203.10.3 Disconnecting a Line
..................................................................... 213.11 VoIP Calls
............................................................................ 213.11.1 Line Mode
............................................................................ 213.11.2 Making VoIP Calls
............................................................................ 213.11.3 Answering a VoIP Call
............................................................................ 213.11.4 Ending a VoIP Call
..................................................................... 223.12 Calls via DECT and Mobile Phones
............................................................................ 223.12.1 Select Mobile as the Telephone Line
............................................................................ 223.12.2 Making Calls Using a Mobile Phone
............................................................................ 223.12.3 Ending Calls
Conferencing4.
..................................................................... 244.1 Creating Conference Groups
..................................................................... 244.2 Making Conference Group Calls
..................................................................... 254.3 Making Multiparty Calls
..................................................................... 254.4 Display Conference Group Members
..................................................................... 254.5 Editing Conference Groups
..................................................................... 254.6 Deleting Conference Groups
..................................................................... 264.7 Delete All Conference Groups
..................................................................... 264.8 Display Conference Guide Status
Phonebook5.
..................................................................... 285.1 Searching for Contacts
..................................................................... 285.2 Adding Contacts
..................................................................... 285.3 Editing Contacts
..................................................................... 285.4 Deleting Contacts
..................................................................... 285.5 Deleting All Contacts
..................................................................... 295.6 Display Phonebook Status
Recording6.
..................................................................... 326.1 Starting a Recording
..................................................................... 326.2 Hold
..................................................................... 326.3 Mute
..................................................................... 326.4 Stopping Recording
..................................................................... 336.5 Listening to Recordings
............................................................................ 336.5.1 Listening to Recordings
............................................................................ 336.5.2 Adjusting the Volume
............................................................................ 336.5.3 Pause Playback
............................................................................ 336.5.4 Move Forward During Playback
............................................................................ 336.5.5 Stop Playback
..................................................................... 346.6 Managing Recordings
............................................................................ 346.6.1 Editing the Name of a Recording
............................................................................ 346.6.2 Deleting a Recording
............................................................................ 346.6.3 Deleting All Recordings
..................................................................... 346.7 Adjusting the Recording Indicator
..................................................................... 346.8 Display Recording Status
Settings7.
..................................................................... 377.1 Selecting the Language
..................................................................... 377.2 Selecting the Region
..................................................................... 377.3 Deactivating the Keypad Tones
..................................................................... 377.4 Adjusting the Ring Volume
..................................................................... 387.5 Configuring the Conference Codes
..................................................................... 387.6 Adjusting the Flash/Recall Pulse
..................................................................... 397.7 Selecting the Caller ID Method
..................................................................... 397.8 Adjusting the Date and Time
............................................................................ 397.8.1 Changing the Date
............................................................................ 397.8.2 Changing the Time
............................................................................ 397.8.3 Changing the Time Format
..................................................................... 407.9 Settings During a Call
............................................................................ 407.9.1 Turning the Internal Speakers Off
............................................................................ 407.9.2 Adjusting the PA Calibration
............................................................................ 407.9.3 Adjust the PA Microphone Volume
..................................................................... 41
7.10 Adjust the Microphone Volume with Mobile
Connected
..................................................................... 417.11 Adjusting the Sound Equalizer
..................................................................... 417.12 Connecting External Equipment (AUX)
..................................................................... 417.13 External PA Settings
..................................................................... 427.14 Changing the Display Screen Text
..................................................................... 427.15 Adjusting the LCD Contrast
..................................................................... 427.16 Defaulting the Phone
..................................................................... 427.17 Checking the Phone Status
Appendix8.
..................................................................... 448.1 Maintenance
..................................................................... 448.2 Upgrading Software
..................................................................... 448.3 Technical Specification
...............................................................................0Index

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General
Chapter 1.

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General:
1. General
The Avaya IP Office B159 Conference Phone offers a host of innovative features:
·OmniSound audio technology.
·Conference guide for easy set-up of multiparty calls.
·Record your meetings with an SD memory card so that you can listen to them later on.
·Optional expansion microphones can be added to increase the voice pickup range.
·USB connectivity allows the phone to be used to make VoIP calls.
·The line mode enables you to combine and switch easily between connectivity technologies – analog, USB, mobile
(GSM/DECT).
·A wireless headset or PA system can be connected. (Optional.)
·Can be upgraded with smart features, making it future-proof.
1.1 The Phone

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1.2 LEDs
The phone uses the following LEDs:
·Flashing Blue: Incoming call.
·Steady Blue: Call in progress.
·Flashing Red: On Hold. Microphone and speaker off.
·Steady Red: Mute. Microphone off.
1.3 The Keypad
1.4 Writing Text
Each button contains letters and characters –more than those shown on the button (see illustration below). Press the
same button repeatedly to change to another character. If there are two letters under the same button that you want to
enter one after the other, you need to pause slightly before entering the second letter.
Press the button to delete the last character you entered.

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General: Writing Text
1.5 Navigating the Menus
1.Press .
2.Select the option you want from the menu tree using the arrow buttons.
3.Confirm by pressing OK to select the marked option.
4.Cancel the setting or go back one level in the menu by pressing .
5.Quit the menu by pressing again.
6.Note that after you have made changes to a setting, you must press OK to activate the setting.
1.6 The Menu Tree
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Installation
Chapter 2.

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2. Installation
2.1 Unpacking
Check that all parts are included in the package. If any parts are missing, please contact your retailer.
·The Avaya IP Office Conference Phone
·Power adapter with universal socket compatibility
·7.5 metre cable for electric power and line connection
·1.5 metre USB cable
·Intermediate plugs for analog connection
·Quick reference guides in different languages
2.2 Connecting
Connect to an analog line, wireless DECT telephone/mobile phone or PC as illustrated:
·Plug the conference phone into the mains using the power adapter as illustrated.
·Place the conference phone in the middle of the table.
·An optional phone cable is required for connection to DECT/mobile phones.

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Installation: Connecting
2.3 Set the Phone Region
The first time the phone is started, you need to select the region in which you are located. The conference phone then
automatically configures to the normal telecom network settings for that region. Your selected entry can be changed later
via this menu.
To set the phone's region:
1.Select > SETTINGS > REGION.
2.Select the region in which you are located and press OK to confirm.
2.4 Set the Phone Language
The phone supports a range of languages for the menu display.
To set the phone's menu language:
1.Select > SETTINGS > LANGUAGE.
2.Select the language you want and press OK to confirm.
2.5 Set the Phone Caller ID
The phone needs to be configured to match the caller ID signalling method used in your country or region. The table
below is a guideline for choosing the correct setting. If the caller ID is not working properly, select another setting or
contact your telephone service provider for further information.
To set the phone's call ID setting:
1.Select > SETTINGS > CALLER ID.
2.Select your choice.
Caller ID Standard
Country
Bellcore (Telcordia)
Canada (usually), USA, Australia, New Zealand, China, Hong Kong, Singapore.
ETSI
Austria, Belgium, Czech Republic, France, Germany, Italy, Luxemburg, Norway,
Poland, Spain, Slovenia, Switzerland, Turkey, South Africa, Taiwan.
BT (British Telecom)
United Kingdom
DTMF
Denmark, Finland, Greece, Iceland, Netherlands, Portugal, Sweden, China, India,
Saudi Arabia, Brazil, Uruguay.
3.Press OK to confirm.
2.6 Set the Phone Flash Recall Pulse Setting
The Flash/Recall signal sent when is pressed during a call. It is used to request a new line from the telephone system
to which the telephone is connected. Typically the length of the signal required varies between different countries and so
must be set correctly.
To set the phone's flash/recall pulse width:
1.Select > SETTINGS > FLASH.
2.Select your choice. Examples of settings are:
·100ms = Scandinavia, Europe, Siemens HiPath
·300ms = Germany, France, Israel
·500ms = USA
3.Press OK to confirm.

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2.7 Configure the Conference Codes
To automate multiparty conferencing, the phone needs to be configured with codes that match those expected by the
telephone system to which it is connected. For example, by default IP Office systems use the system short code *47 to
let a user conference together their current and held calls.
In the actions below:
·To enter F, press the button.
·To backspace, press the button.
To set the phone's conference signalling settings:
1.Select > CONF GUIDE > SETTINGS.
2.At the ENQUIRY prompt, enter the command the telephone system uses to hold the current call and press OK.
For IP Office, enter Fand press OK.
3.At the CONFERENCE prompt, enter the command the telephone system uses to conference your held and current
calls together and press OK. For IP Office, enter F*47 and press OK.
4.At the RETURN prompt, enter the command your telephone system uses to switch between calls and press OK.
For IP Office, enter Fand press OK.
2.8 Connectivity Options
The phone can be connected to (make and receive calls) in several different ways. The default is to make and receive
calls via an analog connection to a telephone system such as IP Office.
To set the phones active connections:
1.Press the key.
2.Use the arrow buttons to select a connectivity option required. The options are:
·ANALOGUE = Analog telephone line.
·MOBILE = Mobile/DECT telephone.
·USB = Computer (VoIP). See VoIP Calls for more details.
·ANALOGUE+USB = Analog telephone line+computer.
·MOBILE+USB = Mobile/DECT telephone+computer.
3.Press OK to confirm your choice.
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Answering and Making Calls
Chapter 3.

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3. Answering and Making Calls
3.1 Answering Calls
A ring tone and the blue flashing LED indicates an incoming call.
To answer a call:
1.Press to answer.
2.The LEDs show a steady blue light. The duration of the call is shown on the display screen.
3.2 Making Calls
To make a call:
1.Either:
·Dial the number and press .
·Press and dial the number.
2.The number is called and the LEDs show a steady blue light. The duration of the call is shown on the display
screen.
3.3 Redialing
To redial the previous number called:
1.Press an arrow button. The last number that you dialled appears on the display screen.
2.Use the arrow buttons to look through previously dialled numbers.
3.Press . The number you select is dialled.
3.4 Calling from the Phonebook
See Phonebook for instructions on adding and updating contacts in the phonebook.
To make a call from the phonebook:
1.Press and hold down a number button for two seconds.
2.The phonebook appears on the display screen. The pre-programmed names appear in alphabetical order, starting
with the number button’s first letter.
3.Use the arrow buttons to look through the phonebook.
4.Press . The contact you select is dialled.
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Answering and Making Calls: Calling from the Phonebook
3.5 Making Three-Way Calls
The simplest way to set up a multi-party call is to use the conference guide . You can connect another party to an
existing call as follows.
To start a simple conference:
1.Press . A second dialling tone is heard.
2.Dial the second participant’s number and wait for an answer.
·If you don’t get an answer when you dial the second number, go back to the first call by pressing .
3.Press the button and then *47. All three participants are now linked together in one call.
3.6 Adjusting the Speaker Volume
To adjust the speaker volume:
1.Adjust the speaker volume using the buttons and .
Adjusting the speaker volume when two lines are connected
If you have selected double lines, you can adjust the volume level for each line. This is useful if the lines have different
volume levels.
1.Press the button or the button to display the current volume setting.
2.The current main volume appears on the display screen. Above it are two smaller volume indicators which can be
used to adjust the two connection lines.
3.Increase or decrease the speaker volume for both lines in the normal way, using the and buttons.
4.Use the arrow buttons to mark either of the connected lines.
5.Select a line and adjust its speaker volume using the and buttons.
3.7 Muting Calls
When a call is muted, you can still hear the other parties but they cannot hear you.
To mute a call:
1.Press to turn off the microphone. The LEDs change from blue to red. The other party cannot hear what you are
saying.
2.Press to reconnect the call.
3.8 Placing Calls on Hold
To hold a call:
1.Press to put the call on hold. The LEDs change from blue to flashing red. Both the microphone and the speaker
are turned off and the call is on hold.
2.Press to reconnect the call.
3.9 Ending Calls
To end a call:
1.End the call by pressing .
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Comments on this document? [email protected]
3.10 During a Call
3.10.1 Connecting a New Line
You can add another line or switch between connected lines during a call.
To connect a line to a call:
1.Press the button during the call. An indicator appears on the display screen in front of the selected line(s).
2.Use the arrow buttons to mark the line you want to connect and confirm your choice by pressing .
·If you selected USB or MOBILE, this line will open. You then connect the call via the computer or mobile
phone.
·If you selected ANALOGUE, you will hear a dialling tone. You then dial the number on the conference phone
or use the Phonebook.
3.Please note that an analog line and a mobile line cannot be used simultaneously. If you are using ANALOGUE or
ANALOGUE+USB as a line connection and you wish to connect MOBILE during a call, the ANALOGUE line will be
put on hold. This is indicated by a flashing LED on the display screen.
3.10.2 Putting a Line on Hold
To put a line on hold:
1.Press the button during the call.
2.Use the arrow buttons to mark the line you want to put on hold and press the button. The indicator in front of
the selected line starts to flash.
3.Repeat the above to reconnect the line.
3.10.3 Disconnecting a Line
To disconnect a line:
1.Press the button during the call.
2.Use the arrow buttons to mark the line you want to disconnect and confirm your choice by pressing .
3.The indicator in front of the selected line goes out and the line is disconnected. The other calls can continue.