Avaya IX B199 User manual

Using Avaya IX™ IP Conference Phone
B199
Release 1.0
September 2019

© 2019, Avaya, Inc.
All Rights Reserved.
Note
Using a cell, mobile, or GSM phone, or a two-way radio in close
proximity to an Avaya IP telephone might cause interference.
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“Toll Fraud” is the unauthorized use of your telecommunications
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Regulatory Statements
Industry Canada (IC) Statements
RSS Standards Statement
This device complies with Industry Canada licence-exempt RSS
standard(s). Operation is subject to the following two conditions:
1. This device may not cause interference, and
2. This device must accept any interference, including
interference that may cause undesired operation of the
device.

Le présent appareil est conforme aux CNR d'Industrie Canada
applicables aux appareils radio exempts de licence. L'exploitation est
autorisée aux deux conditions suivantes:
1. L'appareil ne doit pas produire de brouillage, et
2. L'utilisateur de l'appareil doit accepter tout brouillage
radioélectrique subi, même si le brouillage est susceptible
d'en compromettre le fonctionnement.
Radio Transmitter Statement
Under Industry Canada regulations, this radio transmitter may only
operate using an antenna of a type and maximum (or lesser) gain
approved for the transmitter by Industry Canada. To reduce potential
radio interference to other users, the antenna type and its gain
should be so chosen that the equivalent isotropically radiated power
(EIRP) is not more than that necessary for successful
communication.
Conformément à la réglementation d'Industrie Canada, le présent
émetteur radio peut fonctionner avec une antenne d'un type et d'un
gain maximal (ou inférieur) approuvé pour l'émetteur par Industrie
Canada. Dans le but de réduire les risques de brouillage
radioélectrique à l'intention des autres utilisateurs, il faut choisir le
type d'antenne et son gain de sorte que la puissance isotrope
rayonnée équivalente ne dépasse pas l'intensité nécessaire à
l'établissement d'une communication satisfaisante.
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme
NMB-003 du Canada.
Radiation Exposure Statement
This equipment complies with FCC & IC RSS102 radiation exposure
limits set forth for an uncontrolled environment. This equipment
should be installed and operated with minimum distance 20cm
between the radiator & your body. This transmitter must not be co-
located or operating in conjunction with any other antenna or
transmitter.
Cet équipement est conforme aux limites d'exposition aux
rayonnements ISEDétablies pour un environnement non contrôlé.
Cet équipement doit être installé et utilisé avec un minimum de 20
cm de distance entre la source de rayonnement et votre corps.
This product meets the applicable Innovation, Science and Economic
Development Canada technical specifications.
Industry Canada (IC) Statements
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conformeà la norme
NMB-003 du Canada.
This product meets the applicable Innovation, Science and Economic
Development Canada technical specifications.
Japan Statements
Class B Statement
This is a Class B product based on the standard of the VCCI Council.
If this is used near a radio or television receiver in a domestic
environment, it may cause radio interference. Install and use the
equipment according to the instruction manual.
Denan Power Cord Statement
Danger:
Please be careful of the following while installing the
equipment:
• Please only use the connecting cables, power cord, and
AC adapters shipped with the equipment or specified by
Avaya to be used with the equipment. If you use any
other equipment, it may cause failures, malfunctioning,
or fire.
• Power cords shipped with this equipment must not be
used with any other equipment. In case the above
guidelines are not followed, it may lead to death or
severe injury.
本製品を安全にご使用頂くため、以下のことにご注意ください。
•接続ケーブル、電源コード、AC アダプタなどの部品は、必ず
製品に同梱されております添付品または指定品をご使用くだ
さい。添付品指定品以外の部品をご使用になると故障や動作
不良、火災の原因となることがあります。
•同梱されております付属の電源コードを他の機器には使用し
ないでください。上記注意事項を守らないと、死亡や大怪我
など人身事故の原因となることがあります。
México Statement
The operation of this equipment is subject to the following two
conditions:
1. It is possible that this equipment or device may not cause
harmful interference, and
2. This equipment or device must accept any interference,
including interference that may cause undesired operation.
La operación de este equipo está sujeta a las siguientes dos
condiciones:
1. Es posible que este equipo o dispositivo no cause
interferencia perjudicial y
2. Este equipo o dispositivo debe aceptar cualquier
interferencia, incluyendo la que pueda causar su operación
no deseada.
Power over Ethernet (PoE) Statement
This equipment must be connected to PoE networks without routing
to the outside plant.
U.S. Federal Communications Commission (FCC) Statements
Compliance Statement
The changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate
the equipment.
To comply with the FCC RF exposure compliance requirements, this
device and its antenna must not be co-located or operating to
conjunction with any other antenna or transmitter.
This device complies with part 15 of the FCC Rules. Operation is
subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received,
including interferences that may cause undesired
operation.
Class B Part 15 Statement
This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designated to provide reasonable protection against
harmful interferences in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interferences to radio or
television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for
help.
Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth
for an uncontrolled environment . This equipment should be installed
and operated with minimum distance of 8 in or 20 cm between the
radiator and your body. This transmitter must not be co-located or
operating in conjunction with any other antenna or transmitter.
EU Countries
This device when installed complies with the essential requirements
and other relevant provisions of EMC Directive 2014/30/EU and LVD
Directive 2014/35/EU. A copy of the Declaration may be obtained
from http://support.avaya.com or Avaya Inc., 4655 Great America
Parkway, Santa Clara, CA 95054–1233 USA.
WiFi transmitter
Frequencies for 2412-2472 MHz, transmit power: 10 dBm
General Safety Warning
• Use only the Avaya approved Limited Power Source power
supplies specified for this product.
• Ensure that you:
- Do not operate the device near water.
- Do not use the device during a lightning storm.
- Do not report a gas leak while in the vicinity of the leak.
- For Accessory Power Supply – Use Only Limited Power
Supply and products that conform to Radio Equipment
Directive, EU directive 2014/53/EU.
• Do not push objects into holes and ventilation slots of the
device.
• Do not place a naked flame source, such as lighted candles,
on or near the device.
• Do not intentionally hit the device or place heavy or sharp
objects on the device.
• Do not attempt to repair the device yourself. Always use a
qualified service agent to perform adjustments and repairs.
• Keep the device away from benzene, diluents, and other
chemicals.
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Avaya is a registered trademark of Avaya Inc.
All non-Avaya trademarks are the property of their respective owners.
Linux® is the registered trademark of Linus Torvalds in the U.S. and
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Device Usage Consent
By using the Avaya device you agree that Avaya, from time to time,
may collect network and device data from your device and may use
such data in order to validate your eligibility to use the device.

Contents
Chapter 1: Introduction............................................................................................................ 8
Purpose.................................................................................................................................. 8
Chapter 2: Overview................................................................................................................. 9
Phone overview...................................................................................................................... 9
Safety guidelines..................................................................................................................... 9
Physical layout...................................................................................................................... 11
Connection layout.................................................................................................................. 12
Dimensions........................................................................................................................... 12
Icons.................................................................................................................................... 13
LED status indicators............................................................................................................. 15
Specifications........................................................................................................................ 16
Chapter 3: Telephony operations.......................................................................................... 18
Regular phone calls............................................................................................................... 18
Making a call................................................................................................................... 18
Answering a call.............................................................................................................. 19
Answering a call while on another call............................................................................... 19
Muting and unmuting the microphone during a call............................................................. 19
Placing a call on hold....................................................................................................... 20
Redialing a number......................................................................................................... 20
Conference calls................................................................................................................... 21
Setting up a conference call............................................................................................. 21
Adding a participant to a conference call........................................................................... 22
Placing a conference call on hold...................................................................................... 22
Putting a participant of a conference call on hold................................................................ 22
Talking to a participant of a conference call privately.......................................................... 23
Splitting a conference call................................................................................................ 23
Chapter 4: Settings configuration and management.......................................................... 25
Configuration of the phone..................................................................................................... 25
Viewing the IP address.................................................................................................... 25
Setting the password for Avaya IX™ Conference Phone B199............................................. 26
Changing the password................................................................................................... 26
Logging in to Avaya IX™ Conference Phone B199.............................................................. 27
Logging out from Avaya IX™ Conference Phone B199........................................................ 27
Configuration of the basic settings.......................................................................................... 27
Configuring the basic settings on the phone...................................................................... 28
Configuring the settings by using the web interface............................................................ 28
Basic settings.................................................................................................................. 28
Chapter 5: Connectivity.......................................................................................................... 32
Connection to other devices................................................................................................... 32
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USB cable connection........................................................................................................... 32
Connection to a personal computer or a deskphone........................................................... 32
Bridge connection.................................................................................................................. 34
Chapter 6: Phone management application......................................................................... 35
Avaya® Conference Assistant................................................................................................. 35
Pairing and connecting devices........................................................................................ 35
Disconnecting devices..................................................................................................... 36
Deleting pairing............................................................................................................... 37
Checking the calendar and today’s agenda....................................................................... 37
Participating in a conference call from the calendar............................................................ 38
Starting an unscheduled call............................................................................................ 38
Managing contacts.......................................................................................................... 39
Configuring the Avaya® Conference Assistant settings....................................................... 39
Chapter 7: Features and accessories................................................................................... 42
Expansion of the phone coverage........................................................................................... 42
Arranging a daisy chain................................................................................................... 43
Defining the mode of the phone........................................................................................ 43
Upgrading Smart Expansion Microphone........................................................................... 44
Chapter 8: Maintenance......................................................................................................... 45
Device status........................................................................................................................ 45
Viewing the phone status................................................................................................. 46
Licenses............................................................................................................................... 46
Viewing licenses.............................................................................................................. 47
Chapter 9: Related resources................................................................................................ 48
Documentation...................................................................................................................... 48
Finding documents on the Avaya Support website............................................................. 49
Support................................................................................................................................ 49
Using the Avaya InSite Knowledge Base........................................................................... 49
Viewing Avaya Mentor videos........................................................................................... 50
Contents
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Chapter 1: Introduction
Purpose
This document describes the procedures for using Avaya IX™ Conference Phone B199 and is
intended for the end users.
September 2019 Using Avaya IX™ IP Conference Phone B199 8
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Chapter 2: Overview
Phone overview
Avaya IX™ Conference Phone B199 is a SIP conference phone that you can use to make calls and
hold conferences with a great audio quality. It provides an improved user experience and ensures
an easier connection to audio conference bridges. The phone is based on a multi-connectivity
platform to leverage the “Bring your own device” approach.
The features of the conference phone include a simple-to-use 4.3 inch graphical LCD with a
backlight and volume up/down and mute buttons. Two more mute key buttons are located along
the perimeter of the device. You can attach additional expansion microphones or cascade three
Avaya IX™ Conference Phone B199 devices in a daisy chain to expand the audio distribution and
pickup in the room.
Avaya IX™ Conference Phone B199 is supported in the Avaya network through the Avaya Aura®
communication solutions and IP Office.
Safety guidelines
Ensure that you are familiar with the following safety guidelines before installing, configuring, and
administering Avaya IX™ Conference Phone B199.
Note:
This conference phone is not designed for making emergency telephone calls when the power
fails. Make alternative arrangements for access to emergency services.
• Read, understand, and follow all the instructions.
• Do not place this phone on an unstable cart, stand, or table. Avaya IX™ Conference Phone
B199 may fall, causing serious damage to the device.
• Do not drop, knock, or shake the phone. Rough handling can break internal circuit boards.
• Ensure that the power cord or plug is not damaged.
• Do not overload wall outlets and extension cords as this can result in the risk of fire or electric
shock.
• Avoid wetting the device to prevent fire or electrical shock hazard.
September 2019 Using Avaya IX™ IP Conference Phone B199 9
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• Unplug the device from the wall outlet before cleaning. Do not use liquid or aerosol cleaners,
harsh chemicals, cleaning solvents, or strong detergents to clean the device. Use a damp
cloth for cleaning.
• Avoid exposing the phone to high temperatures above 40°C (104°F), low temperatures below
0°C (32°F), or high humidity.
• Do not block or cover slots and openings of the phone. These openings are provided for
ventilation, to protect the phone from overheating.
• Never push objects of any kind into this phone through cabinet slots as they might touch
dangerous voltage points or short out parts that could result in a risk of fire or electric shock.
• Do not disassemble this product to reduce the risk of electric shock. Opening or removing
covers may expose you to dangerous voltages or other risks. Incorrect reassembly can
cause electric shock during subsequent use.
• Do not use the phone to report a gas leak in the vicinity of the leak.
• Do not use the phone near intensive care medical equipment or close to persons with
pacemakers.
• Do not place the phone too close to electrical equipment such as answering machines, TV
sets, radios, computers, and microwave ovens to avoid interference.
Important:
In case Avaya IX™ Conference Phone B199 and the corresponding accessories are damaged,
the device does not operate normally or exhibits a distinct change in performance, refer for
servicing to the qualified service personnel.
Overview
September 2019 Using Avaya IX™ IP Conference Phone B199 10
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Physical layout
Figure 1: Front view of Avaya IX™ Conference Phone B199
The following table lists the buttons and the other elements of Avaya IX™ Conference Phone
B199.
Callout number Description
1Mute buttons
2Volume down button
3Volume up button
4NFC tag
5Touch screen
6LED status indicators
Physical layout
September 2019 Using Avaya IX™ IP Conference Phone B199 11
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Connection layout
Figure 2: Connection layout of Avaya IX™ Conference Phone B199
The following table lists the sockets and ports available on Avaya IX™ Conference Phone B199 for
connection.
Callout number Description
1PoE/Ethernet connection socket
2USB Type A
3Micro-USB Type B
4Audio expansion ports
5Kensington® security lock port
6NFC tag for Bluetooth
Dimensions
The following table shows the dimensions of Avaya IX™ Conference Phone B199 IP Conference
Phone.
Overview
September 2019 Using Avaya IX™ IP Conference Phone B199 12
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Parameter Dimension
Width 326.41 mm
Length 369.87 mm
Height 74.7 mm
Icons
Icons on the main screen of Avaya IX™ Conference Phone B199 IP Conference
Phone
Icon Name Description
Recent To check the call list. The phone provides the following information about
the calls:
•Number. You can view the number or the name of the contact from the
phone book.
•Date. You can view the information when the phone received the call.
This applies only to the calls preceding the current day.
•Time. For the current day the phone shows the time of the call in
hh:mm format.
•Direction. You can view the incoming, outgoing and missed calls.
Conference
Assistant
To access the Avaya® Conference Assistant settings.
Dialpad To dial phone numbers and codes for telephone operations or Avaya®
Conference Assistant connection.
Settings To check and configure the settings from the phone. You can view the
phone’s status and reach the menu.
Mute To mute and unmute the phone.
Volume up To increase the phone’s volume level.
Volume down To decrease the phone’s volume level.
Icons
September 2019 Using Avaya IX™ IP Conference Phone B199 13
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Other icons of Avaya IX™ Conference Phone B199 IP Conference Phone
Icon Name Description
Call/Answer To indicate the phone’s off-hook status and answer an incoming call.
Hang up To indicate the phone’s on-hook status and end a call.
Incoming call To show an incoming call.
Outgoing call To show an outgoing call.
Missed call To indicate a missed call.
Hold/On Hold To put a call on hold or to indicate that a call is on hold.
Conference To organize a conference call.
Split To split a conference call into several separate calls.
Add participant To add a participant to a conference call.
Talk private To organize a private discussion with a participant of a conference call.
Caps To capitalize the letters.
Delete To delete an unneeded number or letter.
Visibility To mark if the characters must stay visible to the user, for example during
the log in with the password.
Invisibility To mark if the characters must stay invisible to the user, for example
during the log in with the password.
Logged in To indicate that the user logged in as the administrator.
Microphone muted To indicate that the phone is in muted state.
Table continues…
Overview
September 2019 Using Avaya IX™ IP Conference Phone B199 14
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Icon Name Description
Enter To confirm the input of information.
Confirm To confirm the information.
Reject To discard the information.
Arrow down To move to the sections below.
Arrow up To move to the sections above.
Arrow left To return to the previous page.
Arrow right To move to subsections of a section.
USB To indicate an active USB connection.
Avaya® Conference
Assistant
connected
To show the connection of the phone to Avaya® Conference Assistant.
Daisy chain To indicate that the phone is in a daisy chain mode.
Loading To show that the phone is loading the new version of the firmware.
LED status indicators
The LEDs on the phone indicate the status of a call: an incoming call, a call on hold, or a call on
mute. The LEDs emit bright red and green colors that are visible over a distance to draw your
attention to the call status as required.
You can also press the status indicator LEDs to mute and unmute the phone.
LED color Description
Steady red Microphones are on mute.
Flashing red A call is on hold. Microphones and the speaker are turned off.
Table continues…
LED status indicators
September 2019 Using Avaya IX™ IP Conference Phone B199 15
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LED color Description
Steady green A call is in progress.
Flashing green An incoming call is ringing.
LED Off The phone is inactive.
Specifications
The following specifications are supported on Avaya IX™ Conference Phone B199:
Name Description
Power • PoE 802.3af
• PoE 802.3at
• PoE injector available as an accessory
Connectivity • Ethernet RJ45 10/100/1000 Mbps, PoE 802.3af and PoE 802.3at
• Built-in Bluetooth LE
• USB 2.0 Device
• Daisy Chain (audio) ports (6-pin RJ-type)
Screen Graphical touch screen with a resolution of approximately 480x800 and
size of 4.3”
Acoustics • 3 symmetrically placed MEMS microphones
• Full range speaker in the sealed enclosure
Music • PoE 802.3at: 91 dB and bass boost
• PoE 802.3af: 87 dB
• Daisy Chain: 91 dB
Speech • PoE 802.3at: 91 dB
• PoE 802.3af: 87 dB
• Daisy Chain: 91 dB
USB • Micro-USB Type B
Bluetooth • Bluetooth LE
Accessories You can additionally purchase the following accessories:
• Avaya PoE kit
• Avaya Smart Microphones
• Avaya Daisy Chain kit
Table continues…
Overview
September 2019 Using Avaya IX™ IP Conference Phone B199 16
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Name Description
User interface • Simplified user interface
• Functional keypad and dial pad
• LED indicators for mute/hold
Operation environment • Avaya Aura®
• IP Office
Interoperability with PBX
and platforms
• Broadsoft
• Zang Office
Specifications
September 2019 Using Avaya IX™ IP Conference Phone B199 17
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Chapter 3: Telephony operations
Regular phone calls
You can make and manage regular phone calls with Avaya IX™ Conference Phone B199. Regular
call is a traditional telephony option when two persons are speaking over the phone.
Avaya IX™ Conference Phone B199 supports the following regular phone call operations:
• Making a call
• Answering a call
• Answering a call while on another call
• Muting a participant on a call
• Placing the call on hold
• Redialing a number
You can use the volume control buttons on the phone to adjust the volume during a call.
Making a call
About this task
Use this procedure to make a call with Avaya IX™ Conference Phone B199.
Procedure
1. On the phone screen, tap the Dial pad icon.
2. On the displayed dial pad, dial the number you want to call.
3. (Optional) To edit a dialed number, tap the Delete icon.
4. Tap the Call icon.
The phone starts dialing the number. The LEDs show a steady green light. When the other
person answers, you can see the duration of the call on the screen.
If the other person discards your call, the phone shows you the following message:
Callee is busy.
September 2019 Using Avaya IX™ IP Conference Phone B199 18
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Answering a call
About this task
Use this procedure to answer an incoming call. When there is an incoming call, the phone plays a
ringtone, the green LED starts flashing, and the phone displays the number of the calling person
on the screen.
Procedure
1. On the phone screen, tap the Answer icon.
When you answer the call, the phone displays the timer. You can control the duration of the
call.
2. To end the call, tap the Hang up icon.
Answering a call while on another call
About this task
Use this procedure to answer an incoming call when you are on a call without dropping the first
call. When there is a second incoming call, the phone shows the caller’s number and the green
LED starts flashing.
Procedure
1. On the phone screen, tap one of the following:
a. Answer. To answer the second call, and put the first call on hold.
b. Hang up. To ignore the second call, and continue the first call.
2. Go on with the call.
Avaya IX™ Conference Phone B199 stops ringing.
Muting and unmuting the microphone during a call
About this task
Use this procedure to mute the microphone during a call.
Before you begin
Start a call.
Procedure
1. On the phone, tap the Mute icon.
The LED color changes from green to red. The other participant cannot hear what you are
saying.
Regular phone calls
September 2019 Using Avaya IX™ IP Conference Phone B199 19
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2. To unmute the microphone, tap the Mute icon again.
Placing a call on hold
About this task
Use this procedure to place an active call on hold and then resume the call.
Before you begin
Start a call.
Procedure
1. On the phone screen, tap the Hold icon.
The LED starts flashing red indicating that the call is placed on hold.
2. Tap the Hold icon again.
The LEDs turn green indicating that the call is active again.
3. Tap the Hang up icon to end the call.
Redialing a number
About this task
Use this procedure to redial the number from your call list.
Procedure
1. On the phone screen, tap the Recent icon.
The phone displays the list of the last incoming, outgoing and missed calls.
2. Scroll through the list and select the number you want to call.
The phone displays the following information about the call:
• Number
• Date or time
• Direction
3. Tap the Call icon to redial the number.
The phone dials the selected number.
Telephony operations
September 2019 Using Avaya IX™ IP Conference Phone B199 20
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