Avaya G430 User manual

Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy.
DRAFT - January 25, 2009 - 1:38 PM
Quick Start for Hardware
Installation:
Avaya G430 Media Gateway
03-603236
Issue 1
May 2009

Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy.
DRAFT - January 25, 2009 - 1:38 PM
© 2009 Avaya Inc.
All Rights Reserved.
Notice
While reasonable efforts were made to ensure that the information in this
document was complete and accurate at the time of printing, Avaya Inc. can
assume no liability for any errors. Changes and corrections to the information
in this document may be incorporated in future releases.
For full support information, please see the complete document,
Avaya Support Notices for Hardware Documentation, document number
03-600759.
To locate this document on our Web site, simply go to
http://www.avaya.com/support and search for the document number in
the search box.
Documentation disclaimer
Avaya Inc. is not responsible for any modifications, additions, or deletions to
the original published version of this documentation unless such modifications,
additions, or deletions were performed by Avaya. Customer and/or End User
agree to indemnify and hold harmless Avaya, Avaya's agents, servants and
employees against all claims, lawsuits, demands and judgments arising out of,
or in connection with, subsequent modifications, additions or deletions to this
documentation to the extent made by the Customer or End User.
Link disclaimer
Avaya Inc. is not responsible for the contents or reliability of any linked Web
sites referenced elsewhere within this documentation, and Avaya does not
necessarily endorse the products, services, or information described or offered
within them. We cannot guarantee that these links will work all of the time and
we have no control over the availability of the linked pages.
Warranty
Avaya Inc. provides a limited warranty on this product. Refer to your sales
agreement to establish the terms of the limited warranty. In addition, Avaya’s
standard warranty language, as well as information regarding support for this
product, while under warranty, is available through the following Web site:
http://www.avaya.com/support.
Copyright
Except where expressly stated otherwise, the Product is protected by copyright
and other laws respecting proprietary rights. Unauthorized reproduction,
transfer, and or use can be a criminal, as well as a civil, offense under the
applicable law.
Avaya support
Avaya provides a telephone number for you to use to report problems or to ask
questions about your product. The support telephone number
is 1-800-242-2121 in the United States. For additional support telephone
numbers, see the Avaya Web site: http://www.avaya.com/support.

Issue 1 May 2009 3
Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy.
DRAFT - January 25, 2009 - 1:38 PM
Chapter 1: Before you Start
Before you install your Avaya G430 Media Gateway, prepare all the information, resources, and tools that
you need during the installation process.
Preparing the Pre-Installation Worksheet
The Electronic Pre-installation Worksheet (EPW) is a customized Excel spreadsheet that you can use to
collect configuration information. The EPW verifies that you have a complete set of installation information.
Once filled out by the customer and project manager, the EPW can be loaded directly into the Avaya
Installation Wizard (IW) or Gateway Installation Wizard (GIW) for configuration. The EPW should be
completed before the installation. Download the latest version of the EPW spreadsheet from the Avaya Web
site at http://support.avaya.com/avayaiw.
Preparing Contacts you might need
Ensure that you have the names and phone numbers of any people you might need to contact at the
installation site. This list might include the people responsible for network architecture, system
administration, site security, site deliveries, etc.
Preparing Installation Files
Ensure that you load the latest versions of all firmware files for the G430, S8300, and media modules onto
your laptop before configuration. If you install a G430 without an S8300 Server, the configuration process
prompts you for the filenames of all firmware files needed. You can download the firmware files needed for
your installation from the Avaya Support Web site, at http://support.avaya.com.
Preparing the G430 Serial Number
In order to register the gateway to CM, you need the serial number of the G430. The serial number is printed
on a sticker on the back of the G430 chassis.
Obtaining RFA access
You need to obtain a personal Single Sign-On (SSO) for Remote Feature Activation (RFA) web site
authentication login before going to the site for installation. You must complete the authentication process
before you can be assigned an SSO authentication login.

Before you Start
4 Quick Start for Hardware Installation: Avaya G430 Media Gateway
Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy.
DRAFT - January 25, 2009 - 1:38 PM
As a first-time user:
●Business Partners should point their browsers to the Business Partner portal option sales_market,
services-voice, training tools and procedures to select RFA.
●Associates should point their browsers to the Avaya Associate portal.
●Contractors should point their browsers to Avaya.com.
●Alternatively go directly to http://rfa.avaya.com.
From that point, log into SSO and complete the process to obtain your personal login.
Downloading CM license and authentication files to your laptop
If you are installing a G430 with an S8300 Server as a primary controller, you need license and
authentication files for the Communication Manager.
1. Create a directory on your laptop for storing license and authentication files.
2. Access the Internet from your laptop and go to rfa.avaya.com.
3. Login using your SSO login and password. The AFS and RFA information home page appears.
4. Start the RFA application from the RFA information page. To create and download the license file and
authentication file, follow the instructions outlined in the Avaya Remote Feature Activation (RFA) User
Guide, 03-300149.
5. Use the download or e-mail capabilities of the RFA web site to download the license and
authentication files to your laptop.
Preparing the INADS IP address
The INADS IP address is required in order to configure the S8300’s modem for alarming. If you are
preparing a G430 with an S8300 for a remote installation, you must first obtain an INADS IP address. Use
the Automatic Registration Tool (ART) to obtain an IP address for an INADS alarming modem.
1. Access the ART Web site on your laptop at http://art.dr.avaya.com.
2. Select Administer S8x00 Server products for installation script, and then log in.
3. Enter the customer information, select Installation Script, and click Start Installation script & IP
Addr Admin. A script file is created and downloaded or e-mailed to you.
Preparing Needed Hardware
●Laptop – to configure the Avaya G430 Media Gateway, you need to prepare a laptop with a serial port.
The laptop must have Internet Explorer installed. If you install a G430 without an S8300, you must
prepare the laptop with a Windows 2000 or Windows XP operating system and a TFTP server.

Preparing Tools Needed for Mounting
Issue 1 May 2009 5
Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy.
DRAFT - January 25, 2009 - 1:38 PM
●Modem – in order to set up a remote configuration of the G430, you must prepare a USB modem.
Currently, the G430 supports the MultiTech USB modem, model MT5634ZBA-USB-V92.
Preparing Tools Needed for Mounting
To mount on a rack or wall, prepare a Phillips head screwdriver.
To mount on a wall prepare also:
●415 x 465 mm (16.5 in. x 18.5 in.) plywood board 20 mm (7/8 in.) thick
●Wood screws
●Screws to fasten the G430 to the wall
You might also need wire cutters to attach the grounding conductors, if your site uses a ground block.
Choosing the Installation Site
Ensure that the location where you install your G430 fulfills the following requirements:
●Cables are away from sources of electrical noise such as radio transmitters, broadcast amplifiers,
power lines, fluorescent light fixtures
●Water or moisture cannot enter the case of the chassis.
●Air can flow freely around all sides of the chassis.
●The vents on the sides of the case are not blocked.
●The installation is no more than 25 feet (7.6 m) from an approved ground.
Note:
Note: If the G430 is more than 25 feet (7.6 m) away from an approved ground, you must contact a
licensed electrician to install a supplementary ground conductor.
●The environmental conditions match the following requirements:
●Ambient temperature – 32oto 104oF (0oto 40oC)
●Relative humidity – 10-90% relative humidity
●Minimum clearance for ventilation – 18 in. (45 cm)
●Weight support – 22.5-35 lbs (10-16 kg)

Before you Start
6 Quick Start for Hardware Installation: Avaya G430 Media Gateway
Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy.
DRAFT - January 25, 2009 - 1:38 PM

Issue 1 May 2009 7
Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy.
DRAFT - January 25, 2009 - 1:37 PM
Chapter 2: Unpack the Device
!CAUTION:
CAUTION: Wear an anti-static wrist ground strap whenever you handle components of a G430 Media
Gateway or EM200. Connect the strap to an approved ground, such as an unpainted metal
surface.
Equipment
For the G430 package and for each EM200 package, if ordered:
Open the box that contains the device, and ensure that it contains the following components and
accessories:
●One device chassis. The required media modules may be installed.
●An Accessory Kit (see Table 1). The EM200 Accessory kit contains the same items as the G430
Accessory kit, as well as an expansion cable for connecting the EM200 to the G430.
Table 1: G430 Accessory Kit
Nine 4-40 Flat Head Screws One Grounding Cable Assembly Four Rubber Standoffs

Unpack the Device
8 Quick Start for Hardware Installation: Avaya G430 Media Gateway
Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy.
DRAFT - January 25, 2009 - 1:37 PM
Other Components
The Avaya Partner Contact Closure adjunct box, if ordered, is packaged separately.
If you ordered an upgrade memory kit or an add-on VoIP module, refer to Job Aid: Replacing the Field
Replaceable Units (FRUs) for the Avaya G430 Media Gateway, 03-603237 for installation instructions.
Two 19 in. Rack mount brackets One Cable Management
Assembly Two wall mount brackets
Table 1: G430 Accessory Kit (continued)

Issue 1 May 2009 9
Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy.
DRAFT - January 25, 2009 - 1:38 PM
Chapter 3: Mount the Devices
You can position the G430 – and EM200s, if ordered – on a suitable table, or mount them in a rack or on the
wall.The EM200s enable you to optionally extend the G430 by attaching one or two EM200 expansion
modules to the G430. Since the cables attaching the EM200 expansion modules to the G430 are short, you
must install the G430 and EM200s directly above or below each other, in any order.
Keep in mind the following:
●If you are mounting the G430 and EM200 module(s) on a wall, place them on a shelf affixed to the
wall, in addition to following all the wall mounting instructions.
●If you are mounting the G430 and EM200 module(s) on a table, affix the rubber legs to the
bottom-most unit, and place the other unit(s) directly on top.
●If you are mounting on a table or a wall, always place the G430 on top of the EM200(s). This enables
easy access in case you need to open the G430 cover in order to add or replace a DSP module or the
RAM board.
Note:
Note: Although the figures illustrating the mounting instructions depict a G430, all mounting
procedures apply equally to both the G430 and the EM200.
Positioning on a Table
To install a G430 or EM200 as a tabletop unit:
1. Remove the four rubber standoffs from their package.
2. Turn the device upside down.
3. Position each standoff into one of the mounting sites, near each corner of the chassis.
Mounting in a Rack
You can fasten the G430 or EM200 to a standard 19-inch rack either at the front of the device or at its
middle. Before you mount the device, attach the mounting brackets to the device.
Front Mounting Bracket Placement
Attach a regular mounting bracket to one side of the device, near the front, as shown in Figure 1: Front
mounting bracket placement on page 10. Attach a mounting bracket with cable guides to the other side of
the device, as shown in to Figure 3: Attaching a mounting bracket with cable guides on page 10.

Mount the Devices
10 Quick Start for Hardware Installation: Avaya G430 Media Gateway
Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy.
DRAFT - January 25, 2009 - 1:38 PM
Middle Mounting Bracket Placement
Attach regular mounting brackets to both sides of the device, as shown in Figure 2: Middle mounting
bracket placement on page 10. You can also attach a mounting bracket with cable guides on one side of the
device, as shown in Figure 3: Attaching a mounting bracket with cable guides on page 10.
Figure 1: Front mounting bracket placement
Figure 2: Middle mounting bracket placement
Figure 3: Attaching a mounting bracket with cable guides
Attaching Mounting Brackets
Follow these steps to attach the mounting brackets:
1. Position a bracket over the holes in the chassis in the desired mounting position.
2. Affix the bracket to the chassis with three flat head 4-40 screws.
3. Tighten the screws with the screwdriver.

Mounting on the Wall
Issue 1 May 2009 11
Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy.
DRAFT - January 25, 2009 - 1:38 PM
Mounting the G430
1. Position the G430 in the rack. Ensure that there is adequate ventilation.
2. Verify that the screw holes are aligned with the rack hole positions.
3. Insert two mounting screws on each side.
4. Tighten the mounting screws. Avoid overtightening.
5. Verify that ventilation vents are not obstructed.
6. Verify that the G430 is level and horizontal.
Mounting on the Wall
To mount the G430 on a wall, use the two wall mounting brackets.
If the wall is flat, you can screw the G430 directly to the wall. If the wall is not flat, screw a 415 x 465 mm
(16.5 in. x 18.5 in.) plywood board, 20 mm (7/8 in.) thick, to the wall with wood screws. Affix a bracket to
each side of the G430, as shown in Figure 4. Position the G430 so that its front panel is facing up, and
fasten it to the plywood board.
Figure 4: Wall mounting bracket placement

Mount the Devices
12 Quick Start for Hardware Installation: Avaya G430 Media Gateway
Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy.
DRAFT - January 25, 2009 - 1:38 PM

Issue 1 May 2009 13
Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy.
DRAFT - January 25, 2009 - 1:38 PM
Chapter 4: Connect EM200 expansion modules to
the G430
If you mounted one or two EM200 modules for the purpose of expanding the G430, connect each EM200 to
the G430 using the expansion cable supplied with each EM200.
1. If you mounted one EM200:
a. Connect one end of the expansion cable to the CONNECTOR OUT 1 connector on the rear of the
G430.
b. Connect the other end of the expansion cable to the CONNECTOR IN connector on the rear of the
EM200.
Figure 5: Connecting an EM200 to the G430
2. If you mounted two EM200 modules, connect one EM200 to the CONNECTOR OUT 1 connector on
the rear of the G430, and one EM200 to the CONNECTOR OUT 2 connector on the rear of the G430.

Connect EM200 expansion modules to the G430
14 Quick Start for Hardware Installation: Avaya G430 Media Gateway
Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy.
DRAFT - January 25, 2009 - 1:38 PM

Issue 1 May 2009 15
Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy.
DRAFT - January 25, 2009 - 1:38 PM
Chapter 5: Install Media Modules
The required media modules may be pre-installed in the G430 chassis and EM200 device(s). If this is the
case, skip this chapter.
If the media modules are not pre-installed, or if you want to replace modules or add new media modules,
install the necessary media modules and related components to support the configuration required for your
site. If this Media Gateway needs to function as an ICC or as an LSP, install an S8300 Server module.
Figure 6: The G430 front panel ports and slots
Figure notes:
1. System LEDs
2. RST button
3. ASB button
4. USB ports
5. CCA (Contact Closure) port
6. Services port
7. ETH WAN port
8. ETH LAN ports
9. Compact Flash slot
10. V1 — slot for standard media module or
S8300 Server
11. V2 — slot for standard media module
12. V3 — slot for standard media module
139
568
12
11
2478
10

Install Media Modules
16 Quick Start for Hardware Installation: Avaya G430 Media Gateway
Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy.
DRAFT - January 25, 2009 - 1:38 PM
Figure 7: The EM200 front panel slots
Figure notes:
1. System LEDs 2. V5/V7 — slot for standard media module
3. V6/V8 — slot for standard media module
Table 2: Permitted slots for G430 and EM200 media modules
Media module Permitted slots Description
MM710 V1-V3, V4-V8 1 T1/E1 ISDN PRI trunk port
MM711 V1-V3, V4-V8 8 universal analog ports
MM712 V1-V3, V4-V8 8 DCP telephone ports
MM714 V1-V3, V4-V8 4 analog telephone ports and 4 analog trunk ports
MM714B V1-V3, V4-V8 4 analog telephone ports, 4 analog trunk ports, and an
emergency transfer relay
MM716 V1-V3, V4-V8 24 analog ports
MM717 V1-V3, V4-V8 24 DCP telephone ports
MM720 V1-V3, V4-V8 8 ISDN BRI trunk or endpoint (telephone or data) ports
MM722 V1-V3, V4-V8 2 ISDN BRI trunk ports
S8300C or
S8300D V1 CM server
1
23

Installing an S8300 Server Module
Issue 1 May 2009 17
Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy.
DRAFT - January 25, 2009 - 1:38 PM
Installing an S8300 Server Module
The S8300 can only be inserted in slot V1 on the left side of the Avaya G430 Media Gateway.
1. Remove the blank plate from slot V1.
2. Position the media module before the V1 bay opening and engage both sides of the module in the
interior guides.
3. Slide the S8300 module slowly into the chassis. Maintain an even pressure to ensure that the module
does not become twisted or disengaged from the guides.
Figure 8: Inserting the S8300 Server module
4. Apply firm pressure to engage the connectors.
5. Tighten the spring-loaded captive screws on the front of the module to lock the S8300 Server module
into the chassis.
Installing other Media Modules
Combination Limitations
The G430 chassis is designed to accommodate:
●Up to three of the following telephony media modules: MM710, MM711, MM712, MM714, MM714B,
MM720, MM722
●Up to two of the following telephony modules: MM716, MM717
●Up to one S8300 server
Each EM200 chassis is designed to accommodate:
●Up to two of the following telephony media modules: MM710, MM711, MM712, MM714, MM714B,
MM716, MM717, MM720, MM722

Install Media Modules
18 Quick Start for Hardware Installation: Avaya G430 Media Gateway
Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy.
DRAFT - January 25, 2009 - 1:38 PM
Note:
Note: Although you can insert a total of seven MM710 media modules in the extended G430 (a
G430 with two EM200 expansion modules), the optimum number is four MM710 media
modules, since the G430 can support up to 100 VoIP channels.
The following limitations apply to combining media modules in the G430:
●Three MM340/MM342 WAN modules
●The MM760 is not supported
Media modules are restricted to certain slots. Ensure that you insert each module in a slot appropriate for
that module. For a list of allowable slots for each media module, see Table 2.
Insert the media modules needed for your configuration.

Issue 1 May 2009 19
Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy.
DRAFT - January 25, 2009 - 1:38 PM
Chapter 6: Power Up
G430 and EM200 Grounding Requirements
Note:
Note: Grounding requirements differ widely from country to country. In addition to the grounding
instructions presented in this section, you must follow the local electrical installation codes for
your location.
You must use two safety grounds to ensure safe operation of each G430 Media Gateway and EM200:
Both safety grounds must be connected to an approved ground (see Chapter 2 of Installing and Upgrading
the Avaya G430 Media Gateway, 03-603233, for the definition of an approved ground). If a power cord
accompanies the G430 or EM200, use that cord whenever possible.
!WARNING:
WARNING: Connection of both grounds (the AC power cord and the supplementary ground conductor) is
required for safe operation of the G430 Media Gateway and EM200.
!WARNING:
WARNING: An improper ground can cause electrical shock, equipment failures, and service outages.
Connecting Ground Conductors
For each G430 and EM200:
1. Unscrew the lock nut of the ground screw on the rear of the chassis adjacent to the ground symbol.
2. Place the ring terminal of the 10 AWG (4.0 mm2) Supplementary Ground Conductor on the ground
screw
3. Tightly close the lock nut.
●The ground conductor that is part of the AC power cord.
●The field-installed green/yellow conductor, referred to as
the supplementary ground conductor.

Power Up
20 Quick Start for Hardware Installation: Avaya G430 Media Gateway
Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy.
DRAFT - January 25, 2009 - 1:38 PM
Using a Ground Block
A ground block might be provided for use with multiple Media Gateway installations. Usually, the customer
electrician mounts the ground block.
To attach the supplementary ground conductor (that is already attached to the grounding screw on the
chassis) to a ground block:
1. Cut the supplementary ground conductor to the length needed to terminate the conductor into one of
the terminals of the ground block. Do not coil the supplementary ground conductor.
2. Attach one end of the remaining 10 AWG (4 mm2) ground wire to one of the terminals in the ground
block and the other end to an approved ground. Cut this ground wire to the length needed to reach the
approved ground. Do not coil this wire.
Connecting Power to the G430
1. Connect the AC power cable to the inlet receptacle on the rear of the chassis.
2. Connect the other end of the power cable into a mains socket.
G430 LED Sequence
When you turn on the G430, the following LED sequence occurs:
1. The PWR LED on the front panel lights, indicating the operational status of the power supply unit
(see Table 3).
2. The CPU LED lights if the firmware is running.
3. At least one LED on each media module lights initially and then goes off after about 20 seconds.
Connecting power to the EM200 expansion modules
For each EM200 module you connected to the G430:
1. Connect the power cable to the power connector on the EM200 back panel.
Table 3: Power Supply Unit PWR LED
LED Name State Color Indication
PWR Power On Green Power is OK
On Red A power fault
Off The PSU unit is broken or not powered