Avaya 1140E Safety guide

SIP Software Release 4.4
Avaya 1140E IP Deskphone with SIP
Software User Guide
Release 4.4.7
NN43113-101
Issue 09.02
August 2017

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Contents
Chapter 1: Revision history................................................................................................... 10
Chapter 2: Regulatory and safety information..................................................................... 11
Chapter 3: Introduction to the Avaya 1140E IP Deskphone................................................ 14
Basic features....................................................................................................................... 14
Avaya 1140E IP Deskphone controls....................................................................................... 16
Key press behavior.......................................................................................................... 19
Avaya 1140E IP Deskphone display........................................................................................ 20
Cleaning the Avaya 1140E IP Deskphone LCD display screen............................................ 20
Context-sensitive soft keys..................................................................................................... 20
Idle display screen after dial pad input............................................................................... 25
In-call context-sensitive soft keys...................................................................................... 26
Navigation keys..................................................................................................................... 29
Using a USB Mouse.............................................................................................................. 30
Available IP Deskphone call features...................................................................................... 30
Security features................................................................................................................... 31
Secure connection........................................................................................................... 31
Chapter 4: Accessing the Avaya 1140E IP Deskphone....................................................... 33
Logging on............................................................................................................................ 33
Automatic login............................................................................................................... 34
Configuring the domain.................................................................................................... 34
Password protection for domains...................................................................................... 35
Selecting a language....................................................................................................... 35
Logging on to your Avaya 1140E IP Deskphone................................................................. 36
Configuring the duration of the login.................................................................................. 38
Logging on multiple user accounts.................................................................................... 39
Timed logoff.......................................................................................................................... 39
Timed logoff while IP Deskphone is idle............................................................................. 39
Timed logoff while on a call.............................................................................................. 39
Selecting a location............................................................................................................... 40
User Profile........................................................................................................................... 40
Overwriting your personal Address Book........................................................................... 41
Confirmation logon screen..................................................................................................... 41
Logging off from the IP Deskphone......................................................................................... 42
Logging off multiple user accounts.................................................................................... 43
Making an emergency call...................................................................................................... 43
Location information........................................................................................................ 44
Chapter 5: Installing the 1140E IP Deskphone..................................................................... 46
Before you begin................................................................................................................... 46
Connecting the components................................................................................................... 46
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Removing the stand cover................................................................................................ 48
Connecting the AC power adapter (optional)...................................................................... 48
Connecting the handset................................................................................................... 49
Connecting the headset (optional).................................................................................... 49
Selecting the headset tuning parameter............................................................................ 49
Connecting the LAN ethernet cable................................................................................... 50
Installing additional cables............................................................................................... 51
Wall-mounting the IP Deskphone (optional)....................................................................... 51
Entering text......................................................................................................................... 53
Using the dialpad............................................................................................................ 53
Entering text using the USB keyboard............................................................................... 56
Chapter 6: Configuring the Avaya 1140E IP Deskphone..................................................... 58
Adjusting the display screen contrast...................................................................................... 58
Configuring the backlight.................................................................................................. 59
Creating the idle screen text display........................................................................................ 60
Configuring Menu Auto back-out............................................................................................. 61
Selecting a ring pattern.......................................................................................................... 62
Adjusting the volume............................................................................................................. 63
Adjusting the ring volume................................................................................................. 63
Adjusting the volume of the Handset, Headset, and Handsfree mode.................................. 64
Adjusting the paging ring volume...................................................................................... 66
Selecting a language............................................................................................................. 67
Selecting the date and time format.......................................................................................... 68
USB headset......................................................................................................................... 70
Headset menu................................................................................................................ 71
Presence of USB headset................................................................................................ 73
Audio format selection..................................................................................................... 73
Generic USB headset...................................................................................................... 74
Avaya USB headset adapter with HID............................................................................... 74
Third–party USB headsets with HID.................................................................................. 77
Analog Terminator Adapter for analog (500/2500-type) telephone or fax machine................. 79
Configuring a Bluetooth wireless technology headset............................................................... 80
Chapter 7: Making a call......................................................................................................... 86
Making a call using off-hook dialing......................................................................................... 86
Making a call using on-hook dialing......................................................................................... 87
Using handsfree calling.................................................................................................... 88
Using Call Subjects............................................................................................................... 89
Managing Call Subjects......................................................................................................... 91
Adding a Call Subject...................................................................................................... 92
Deleting a Call Subject..................................................................................................... 93
Editing a Call Subject....................................................................................................... 93
Chapter 8: Receiving a call.................................................................................................... 95
Caller identification................................................................................................................ 95
Contents
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Answering an incoming call.................................................................................................... 96
Redirecting an incoming call................................................................................................... 96
Declining an incoming call...................................................................................................... 98
Creating a new Call Decline Reason....................................................................................... 99
Managing Call Decline Reasons........................................................................................... 100
Add a Call Decline Reason............................................................................................. 100
Delete a Call Decline Reason......................................................................................... 101
Edit a Call Decline Reason............................................................................................. 101
Ignoring an incoming call..................................................................................................... 102
Receiving intercom calls...................................................................................................... 103
Receiving paging calls......................................................................................................... 104
Chapter 9: The Address Book............................................................................................. 105
Viewing the Address Book................................................................................................... 105
Initiating a call from the Address Book................................................................................... 106
Adding a contact to your Address Book................................................................................. 107
Editing a contact in your Address Book................................................................................. 109
Copying information to the Address Book............................................................................... 111
Searching for a contact in the Address Book.......................................................................... 113
Using the Search feature in the Address Book................................................................. 114
Chapter 10: Call Inbox.......................................................................................................... 119
Accessing the Call Inbox...................................................................................................... 119
Managing calls in the Call Inbox while not on a call................................................................ 120
Viewing the details of a call in the Call Inbox.......................................................................... 121
Managing missed calls......................................................................................................... 122
Missed Calls Notification................................................................................................ 123
Initiating a call from the Call Inbox........................................................................................ 124
Deleting calls in your Call Inbox............................................................................................ 125
Accessing the calls in your Call Inbox during a call................................................................. 126
Chapter 11: Call Outbox....................................................................................................... 128
Accessing the Call Outbox................................................................................................... 128
Managing calls in the Call Outbox while not on a call.............................................................. 128
Initiating a call from the Call Outbox................................................................................ 130
Deleting calls from your Call Outbox............................................................................... 130
Viewing the details of a call in the Call Outbox................................................................. 131
Accessing the calls in your Call Outbox during a call.............................................................. 132
Chapter 12: Instant Messaging............................................................................................ 133
Configuring Instant Messaging............................................................................................. 133
Configuring IM automatic pop-up.................................................................................... 133
Configuring Instant Messaging pop-ups........................................................................... 134
Configuring IM audible alert............................................................................................ 135
Composing an Instant Message............................................................................................ 136
Instant Message Inbox/Outbox............................................................................................. 138
Accessing Instant Messages.......................................................................................... 138
Contents
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Viewing the content of an Instant Message............................................................................ 139
Replying to an Instant Message...................................................................................... 139
Initiating a call from an Instant Message.......................................................................... 140
Deleting an Instant Message.......................................................................................... 141
Chapter 13: While on an active call..................................................................................... 143
Making a new call................................................................................................................ 143
Initiating a call using the active call context-sensitive soft key menu.................................. 143
Call Waiting........................................................................................................................ 144
Placing a call on Hold.......................................................................................................... 145
Multiple calls On Hold.................................................................................................... 146
Using 3-way calling.............................................................................................................. 150
Configuring a conference call............................................................................................... 151
Ad hoc conferencing when connecting to the Call Server........................................................ 152
Edit Domain page.......................................................................................................... 154
Transferring a call................................................................................................................ 156
Using the Park Call feature................................................................................................... 158
Using Park Call............................................................................................................. 159
Retrieving a Parked Call................................................................................................ 160
Chapter 14: Additional features........................................................................................... 161
Using the Friends feature..................................................................................................... 161
Accessing your Friends list............................................................................................. 162
Editing information of a friend......................................................................................... 164
Feature keys....................................................................................................................... 167
Feature key programming.............................................................................................. 168
Remove a programmed feature key................................................................................ 179
Feature key autoprogramming........................................................................................ 180
Using Call Forward.............................................................................................................. 186
Configuring Do Not Disturb................................................................................................... 188
Configuring a Presence state............................................................................................... 190
Adding a new Presence state message........................................................................... 192
Configuring Privacy settings................................................................................................. 193
Incoming call privacy..................................................................................................... 193
Outgoing call privacy..................................................................................................... 194
Multiple Appearance Directory Number................................................................................. 195
Audio Codecs..................................................................................................................... 196
Audio Codec Selection................................................................................................... 197
Audio Codec Ordering................................................................................................... 197
PC Client softphone interworking with the IP Deskphone........................................................ 197
Answer-Mode Settings................................................................................................... 197
Automatic remote software updates...................................................................................... 199
Busy lamp field.................................................................................................................... 199
Chapter 15: Multiuser........................................................................................................... 201
Initial login.......................................................................................................................... 201
Contents
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Additional logins............................................................................................................ 202
Automatic login............................................................................................................. 203
Logging out......................................................................................................................... 203
Primary account logout.................................................................................................. 204
Secondary account logout.............................................................................................. 204
Server failover..................................................................................................................... 204
Cable unplugged........................................................................................................... 205
Upgrade impacts to user profiles.......................................................................................... 205
Line keys............................................................................................................................ 206
Making a call....................................................................................................................... 208
Receiving a call................................................................................................................... 208
Being in a call..................................................................................................................... 209
Instant Messages................................................................................................................ 210
Menu features..................................................................................................................... 210
Modifying settings................................................................................................................ 211
Per-account call notification options................................................................................ 211
IM Settings.................................................................................................................... 211
Voice Mail Settings........................................................................................................ 211
Remembering settings after logout.................................................................................. 212
Programmable keys............................................................................................................. 212
Inbox, Outbox, IM log..................................................................................................... 213
Address books.................................................................................................................... 213
User status......................................................................................................................... 214
Do Not Disturb.............................................................................................................. 214
Call Forwarding............................................................................................................. 215
Presence...................................................................................................................... 216
Notifications........................................................................................................................ 217
Account selection................................................................................................................ 217
Chapter 16: Advanced features........................................................................................... 219
Viewing the IP Deskphone information.................................................................................. 219
Accessing the Services menu......................................................................................... 220
Checking for Updates.................................................................................................... 221
Resetting the IP Deskphone........................................................................................... 222
Erasing the user data..................................................................................................... 223
Network menu..................................................................................................................... 227
USB flash drive................................................................................................................... 228
Customizable banner for login.............................................................................................. 230
Phone Information - Details screen....................................................................................... 230
Screensaver/screen lock...................................................................................................... 231
Background image.............................................................................................................. 236
Selecting an image screen............................................................................................. 237
Service Package Group Support........................................................................................... 238
Bulk-create feature keys based on an existing directory Address Book group..................... 239
Contents
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View existing groups in your Address Book if you selected Groups.................................... 240
View the existing groups you have in your Address Book.................................................. 241
Add a new contact to your Address Book........................................................................ 242
Add a new group........................................................................................................... 244
Speed Dial List.................................................................................................................... 245
Speed Dial List screen................................................................................................... 246
Auto-Retrieve flag.......................................................................................................... 247
USB flash memory device support........................................................................................ 248
File Manager................................................................................................................. 252
USB scenarios.............................................................................................................. 253
Chapter 17: Visual indicators.............................................................................................. 256
Display screen icons............................................................................................................ 256
Visual Alerter/Message Waiting Indicators............................................................................. 258
Chapter 18: Multi-Level Precedence and Preemption....................................................... 259
Overview............................................................................................................................ 259
Other MLPP service features.......................................................................................... 260
Making a call with MLPP...................................................................................................... 261
Making an MLPP call by going off-hook........................................................................... 261
Making an MLPP call using Inbox/Outbox, Address Book, and Friends List........................ 264
Making an MLPP call from a received Instant Message.................................................... 265
Making an MLPP call by using a programmed speed dial key........................................... 266
Incoming calls with precedence............................................................................................ 267
Call transfer with precedence......................................................................................... 268
Multiple calls....................................................................................................................... 269
Preemption......................................................................................................................... 270
Call Origination Busy........................................................................................................... 272
Re-authorization.................................................................................................................. 274
Feature interactions with MLPP............................................................................................ 275
Chapter 19: Third party terms.............................................................................................. 276
Third Party Terms for Avaya 11xx 12xx sw Release 3.0 through 4.0 (Aug - Nov 2010).............. 276
GNU............................................................................................................................. 277
Zlib............................................................................................................................... 281
Libpng.......................................................................................................................... 282
Kern_random................................................................................................................ 284
Wchar functions............................................................................................................ 285
Libjpeg......................................................................................................................... 286
T-Rex........................................................................................................................... 286
Glossary................................................................................................................................. 288
Contents
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Chapter 1: Revision history
November 2013 Standard 09.01. This document is up-issued to support SIP Software Release
4.4.
May 2013 Standard 08.05. This document is up-issued to reflect changes in the Visual
Alerter/Message Waiting Indicators information.
March 2012 Standard 08.04. This document is up-issued to reflect changes in the User
Profile information.
February 2012 Standard 08.03. This document is up-issued to include information about the
Busy Lamp Field feature.
February 2012 Standard 08.02. This document is up-issued for changes in technical content.
December 2011 Standard 08.01. This document is up-issued to support SIP Software Release
4.3.
November 2010 Standard 07.03. This document is up-issued to support SIP Software Release
4.0 with updated regulatory information.
November 2010 Standard 07.02. This document is up-issued with updated graphics.
October 2010 Standard 07.01. This document is up-issued to support SIP Software Release
4.0.
September 2010 Standard 06.02. This document is up-issued to include the Multi-Level
Precedence and Preemption service.
August 2010 Standard 06.01. This document is up-issued to support SIP Software Release
3.2.
March 2010 Standard 04.01. This document is up-issued to support SIP software Release
3.0.
September 2008 Standard 03.05. This document is up issued to support corrections to graphics
and technical information.
June 2008 Standard 03.04. This document is up issued to support SIP Firmware for IP
Phone 1120E Maintenance Release 2.0.
July 2007 Standard 02.06. This document is up issued to support SIP Firmware for IP
Phone 1120E Maintenance Release 1.1.
January 2007 Standard 01.02.
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Chapter 2: Regulatory and safety
information
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
Note:
The user should not make changes or modifications not expressly approved by Avaya. Any
such changes could void the user authority to operate the equipment
This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la
classe B est conforme à la norme NMB-003 du Canada.
Warning:
• This is a Class B product. In a domestic environment this product can cause radio interference in
which case the user must take adequate measures.
• Operation is subject to the following two conditions: (1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may cause undesired
operation of the device.
The following table lists EMC compliance for various jurisdictions.
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Table 1: EMC Compliance
Jurisdiction Standard Description
United States FCC CFR 47 Part 15 Class B Emissions: FCC Rules for Radio Frequency
Devices (see Notes 1 and 2)
Canada ICES-003 Class B Emissions: Interference-Causing Equipment
Standard: Digital Apparatus
Australia/New Zealand AS/NZ CISPR 22 CISPR
22
Class B Emissions: Information technology equipment
- Radio disturbance
European Community EN 55022 Class B Emissions: Information technology equipment
- Radio disturbance
EN 55024 Information technology equipment - Immunity
characteristics Limits and methods of measurement
EN 61000-3-2 Limits for harmonic current emissions (equipment
input current <= 16 A per phase)
EN 61000-3-3 Limitation of voltage fluctuations and flicker in low-
voltage supply systems for equipment with rated
current <= 16 A
Japan VCCI Regulations for voluntary control measures.
The following table lists Safety compliance for various jurisdictions.
Table 2: Safety Compliance
Jurisdiction Standard Description
United States UL 60950-1 Safety of Information Technology Equipment
Canada CSA 60950-1-30 Safety of Information Technology Equipment
Australia/New Zealand AS/NZS 60950.1:2003 Safety of Information Technology Equipment
European Community EN 60950-1 ITE equipment - Safety - Part 1: General requirements
Other
US/Canada: Hearing Aid Compatibility (HAC) as per FCC Part 68 Australia: AS/ACIF S004: Voice
Frequency Performance Requirements for Customer Equipment This equipment complies with the
CE Marking requirements.
EU Countries: This device complies with the essential requirements and other relevant provisions
of Directive 1999/5/EC. A copy of the Declaration may be obtained from the Avaya support site.
Australia: AS/ACIF S004: Voice Frequency Performance Requirements for Customer Equipment.
Regulatory and safety information
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DenAn regulatory notice for Japan
Warning:
Please be careful of the following while installing the equipment:
• Please only use the connecting cables, power cord, AC adaptors shipped with the equipment or
specified by Avaya to be used with the equipment. If you use any other equipment, it may cause
“failures, malfunctioning, or fire”.
• Power cords shipped with this equipment must not be used with any other equipment. If the above
guidelines are not followed, it may lead to death or severe injury.
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Chapter 3: Introduction to the Avaya 1140E
IP Deskphone
Your Avaya 1140E IP Deskphone brings voice and data to your desktop. The IP Deskphone
connects directly to a Local Area Network (LAN) through an Ethernet connection. The IP Deskphone
with SIP software communicates using Session Initiated Protocol (SIP) after the software is
upgraded to a SIP-enabled version.
In this guide, user-defined feature key labels appear beside the keys and context-sensitive soft keys
labels appear directly above the keys. Figure 1 shows the user-defined feature keys and context-
sensitive soft keys.
Figure 1: User-defined feature keys and context-sensitive soft keys
Basic features
Your Avaya 1140E IP Deskphone supports the following features:
• four user-defined feature keys with labels and indicators
Note:
The IP Deskphone designates Key 1 as Feature Key 1 and reserves it as the line key for
the IP Deskphone.
• four context-sensitive soft keys
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• graphical, high-resolution LCD display, backlit, with adjustable contrast
• high-quality speaker phone
• volume control keys for adjusting the ringer, speaker, handset, and headset volume
• six specialized feature keys:
- Quit
- Directory
- Inbox
- Outbox
- Services
- Copy
• six call-processing fixed keys:
- Mute
- Handsfree
- Goodbye
- Instant Message Log
- Headset
- Hold
• gigabit Ethernet ports
• built-in gigabit Ethernet switch for shared PC access
• headset jack with an On/Off key
• USB port to support a keyboard or mouse
Note:
Powered downstream 1.1-compliant USB hubs are supported, including USB 2.0 hubs, if
they offer USB 1.1 backwards compliancy.
• automatic Dynamic Host Configuration Protocol (DHCP) network configuration
• hearing aid compatibility
• intercom/paging support
• secure digits when accessing voice mail during a call
• logging off the IP Deskphone without entering a password
• dialing a call from the Inbox
• the capacity to attach up to three Expansion Modules for Avaya 1100 Series IP Deskphones,
adding up to 54 programmable feature keys
• Wireless headset support using Bluetooth® wireless technology,compatible up to Bluetooth 2.1
Basic features
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Note:
Backward compatible for Bluetooth 1.2 headsets. Simple Secure Pairing is supported with
Bluetooth 2.1 compliant headsets.
Avaya 1140E IP Deskphone controls
This section describes the controls on your 1140E IP Deskphone. Your IP Deskphone can have
fixed keys with icons or with labels. This document presents both versions of the fixed key.
Figure 2: Avaya 1140E IP Deskphone
Key Function
The keys on either side of the telephone display screen are User-
defined feature keys, with labels that are displayed on the
telephone display screen. The system administrator can reserve
some keys for specific functions during tasks and for advanced
configuration. You can define these keys for specific functions,
such as Call Forward.
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Key Function
Note:
The key on the lower right is reserved as your default line
key.
Context-sensitive soft keys are located below the telephone
display screen. The LCD label on the screen above each key
changes based on the active feature.
Use the Volume control buttons to adjust the volume of the
ringer, handset, headset, speaker, and the Handsfree feature.
Press the top button to increase the volume, and press the bottom
button to decrease the volume.
Press the Mute key to listen to the call without transmitting. Press
the Mute key again to return to two-way conversation. The Mute
key applies to handsfree, handset, and headset microphones.
Note:
When you enable mute, a red LED on the Mute key remains
lit.
Press the Handsfree key to activate the built-in speaker and
microphone of the IP Deskphone.
Note:
The Handsfree LED indicator on the Handsfree key lights to
indicate when handsfree is active.
Use the Navigation Key Cluster to scroll through menus and lists
that appear on the LCD display screen or for text entry. The outer
part of this key cluster rocks for up, down, left, and right
movements.
Press the Enter key, at the center of the Navigation Key Cluster, to
select menu items or to confirm changes.
Note:
The Enter key has the same function as the context-sensitive
soft keys Select and Set.
Press the Goodbye/Release key to terminate an active call. When
multiple calls are active, press the Goodbye/Release key to end
the highlighted call.
Press the Goodbye/Release to close menu navigation or cancel
user tasks.
Press the Expand key to access the Instant Messaging Log.
Press the Headset key to answer a call using the headset or to
switch a call from the handset or handsfree to the headset.
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Key Function
Note:
The Headset LED indicator on the Headset key lights to
indicate that the headset is in use.
Press the Hold key to put an active call on hold. Press the Hold
fixed key to return to a call on hold. You can have several calls in a
hold state.
Use the Dialpad to enter numbers and text. To navigate to an item
in a menu, press the corresponding number on the dialpad to
activate the item or continue navigate the list of items.
When you receive a voice message, the red Visual Alerter/
Message Waiting Indicator lights. Also, when the ringer sounds,
this indicator flashes.
When you receive an Instant Message (IM), the blue Visual
Alerter/Feature Status Indicator lights.
Press the Copy key to copy contact information from a source,
such as the Address Book, to a destination, such as a feature key.
Press the Services key to access the following features:
1. Search—search in the local directory (personal Address
Book) and the global directory (network Address Book for
names and telephone numbers)
2. Login—log in to your IP Deskphone only when the call server
supports multiple user logins.
3. Logout—log out of your IP Deskphone.
4. Check For Updates—check for the latest software and
configuration update for the IP Deskphone.
5. Reset Phone—reset your IP Deskphone.
6. File Manager—manage the IP Deskphone file system and
USB Devices attached to the IP Deskphone.
7. Logging System—enable or disable the logging process.
8. Phone Information—view information about the hardware and
software on your IP Deskphone, including user and location
information.
Press the Services key twice quickly to access the Network menu.
Press the Quit key to cancel the current operation or to exit the
menu.
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Key Function
Note:
Pressing the Quit key does not affect the status of active
calls.
Press the Inbox key to access your call inbox. The call inbox lists
all incoming calls on an active IP Deskphone.
Note:
This key does not function to send Instant Messages.
Press the Outbox key to view a record of all outgoing calls.
Note:
This key does not function as a shift key.
Press the Directory key to access the Address Book and the
Friends list.
Note:
You can access the Address Book while on a call and start a
new call with a highlighted contact.
Key press behavior
The behavior of the IP Deskphone when you press a fixed key is as follows.
Goodbye/Release, Mute, Hold, Headset, Handsfree and Hookswitch
If there is an active established call, the key action applies to this active call.
If there is no active call, the key action is applied to the call that is highlighted in the list of calls.
Note:
Some actions may be ignored in certain conditions; for example:
• pressing the Goodbye/Release key for a call on local hold
• pressing the Hold key for an incoming call
Line key
If there is an incoming call, and you press the Line key, the incoming call is answered.
If there is an active call, and you press the Line key, the Line key press is ignored.
If there are no incoming or active calls, the Line key press is applied to the call that is highlighted in
the list of calls.
If there is an active established call and at the same time another call comes in, pressing the Line
key puts the active call on hold and answers the incoming call.
If there are several incoming calls at the same time, the newest call is answered. In order to answer
a different call, you must select it and press the corresponding soft key.
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Soft keys are always used to perform actions on the highlighted call.
Avaya 1140E IP Deskphone display
Your 1140E IP Deskphone has three display areas:
• The upper display area provides line and feature key status.
• The middle display area contains single-line information for items such as caller number, caller
name, menu items, feature prompt strings, user-entered digits, date and time information, and
telephone information.
• The lower display area provides soft key labels.
Cleaning the Avaya 1140E IP Deskphone LCD display screen
To clean the LCD display screen, gently wipe with a soft, dry cloth.
Caution:
Do not use any liquids or powders on the IP Deskphone. Using anything other than a soft, dry
cloth can contaminate IP Deskphone components and cause premature failure.
Context-sensitive soft keys
Your Avaya 1140 IP Deskphone has four context-sensitive soft keys beneath the LCD screen. The
context-sensitive soft keys access different features and menus depending on the state of the IP
Deskphone and the menu you access.
The following figure shows the context-sensitive soft keys while the IP Deskphone is in the idle
state.
Note:
Not all the following soft keys may be displayed, depending on the configuration of your system
and your IP Deskphone.
Figure 3: Context-sensitive soft keys when the IP Deskphone is in the idle state
Introduction to the Avaya 1140E IP Deskphone
August 2017 Avaya 1140E IP Deskphone with SIP Software User Guide 20
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