Avaya J159 User manual

Using Avaya J159 SIP IP Phone in Avaya
Aura®
Release 4.0.9
Issue 1
April 2021

© 2020-2021, Avaya Inc.
All Rights Reserved.
Note
Using a cell, mobile, or GSM phone, or a two-way radio in close
proximity to an Avaya IP telephone might cause interference.
Documentation disclaimer
“Documentation” means information published in varying mediums
which may include product information, operating instructions and
performance specifications that are generally made available to users
of products. Documentation does not include marketing materials.
Avaya shall not be responsible for any modifications, additions, or
deletions to the original published version of Documentation unless
such modifications, additions, or deletions were performed by or on
the express behalf of Avaya. End User agrees to indemnify and hold
harmless Avaya, Avaya's agents, servants and employees against all
claims, lawsuits, demands and judgments arising out of, or in
connection with, subsequent modifications, additions or deletions to
this documentation, to the extent made by End User.
Link disclaimer
Avaya is not responsible for the contents or reliability of any linked
websites referenced within this site or Documentation provided by
Avaya. Avaya is not responsible for the accuracy of any information,
statement or content provided on these sites and does not
necessarily endorse the products, services, or information described
or offered within them. Avaya does not guarantee that these links will
work all the time and has no control over the availability of the linked
pages.
Warranty
Avaya provides a limited warranty on Avaya hardware and software.
Refer to your sales agreement to establish the terms of the limited
warranty. In addition, Avaya’s standard warranty language, as well as
information regarding support for this product while under warranty is
available to Avaya customers and other parties through the Avaya
Support website: https://support.avaya.com/helpcenter/
getGenericDetails?detailId=C20091120112456651010 under the link
“Warranty & Product Lifecycle” or such successor site as designated
by Avaya. Please note that if You acquired the product(s) from an
authorized Avaya Channel Partner outside of the United States and
Canada, the warranty is provided to You by said Avaya Channel
Partner and not by Avaya.
“Hosted Service” means an Avaya hosted service subscription that
You acquire from either Avaya or an authorized Avaya Channel
Partner (as applicable) and which is described further in Hosted SAS
or other service description documentation regarding the applicable
hosted service. If You purchase a Hosted Service subscription, the
foregoing limited warranty may not apply but You may be entitled to
support services in connection with the Hosted Service as described
further in your service description documents for the applicable
Hosted Service. Contact Avaya or Avaya Channel Partner (as
applicable) for more information.
Hosted Service
THE FOLLOWING APPLIES ONLY IF YOU PURCHASE AN AVAYA
HOSTED SERVICE SUBSCRIPTION FROM AVAYA OR AN AVAYA
CHANNEL PARTNER (AS APPLICABLE), THE TERMS OF USE
FOR HOSTED SERVICES ARE AVAILABLE ON THE AVAYA
WEBSITE, HTTPS://SUPPORT.AVAYA.COM/LICENSEINFO UNDER
THE LINK “Avaya Terms of Use for Hosted Services” OR SUCH
SUCCESSOR SITE AS DESIGNATED BY AVAYA, AND ARE
APPLICABLE TO ANYONE WHO ACCESSES OR USES THE
HOSTED SERVICE. BY ACCESSING OR USING THE HOSTED
SERVICE, OR AUTHORIZING OTHERS TO DO SO, YOU, ON
BEHALF OF YOURSELF AND THE ENTITY FOR WHOM YOU ARE
DOING SO (HEREINAFTER REFERRED TO INTERCHANGEABLY
AS “YOU” AND “END USER”), AGREE TO THE TERMS OF USE. IF
YOU ARE ACCEPTING THE TERMS OF USE ON BEHALF A
COMPANY OR OTHER LEGAL ENTITY, YOU REPRESENT THAT
YOU HAVE THE AUTHORITY TO BIND SUCH ENTITY TO THESE
TERMS OF USE. IF YOU DO NOT HAVE SUCH AUTHORITY, OR IF
YOU DO NOT WISH TO ACCEPT THESE TERMS OF USE, YOU
MUST NOT ACCESS OR USE THE HOSTED SERVICE OR
AUTHORIZE ANYONE TO ACCESS OR USE THE HOSTED
SERVICE.
Licenses
THE SOFTWARE LICENSE TERMS AVAILABLE ON THE AVAYA
WEBSITE, HTTPS://SUPPORT.AVAYA.COM/LICENSEINFO,
UNDER THE LINK “AVAYA SOFTWARE LICENSE TERMS (Avaya
Products)” OR SUCH SUCCESSOR SITE AS DESIGNATED BY
AVAYA, ARE APPLICABLE TO ANYONE WHO DOWNLOADS,
USES AND/OR INSTALLS AVAYA SOFTWARE, PURCHASED
FROM AVAYA INC., ANY AVAYA AFFILIATE, OR AN AVAYA
CHANNEL PARTNER (AS APPLICABLE) UNDER A COMMERCIAL
AGREEMENT WITH AVAYA OR AN AVAYA CHANNEL PARTNER.
UNLESS OTHERWISE AGREED TO BY AVAYA IN WRITING,
AVAYA DOES NOT EXTEND THIS LICENSE IF THE SOFTWARE
WAS OBTAINED FROM ANYONE OTHER THAN AVAYA, AN AVAYA
AFFILIATE OR AN AVAYA CHANNEL PARTNER; AVAYA
RESERVES THE RIGHT TO TAKE LEGAL ACTION AGAINST YOU
AND ANYONE ELSE USING OR SELLING THE SOFTWARE
WITHOUT A LICENSE. BY INSTALLING, DOWNLOADING OR
USING THE SOFTWARE, OR AUTHORIZING OTHERS TO DO SO,
YOU, ON BEHALF OF YOURSELF AND THE ENTITY FOR WHOM
YOU ARE INSTALLING, DOWNLOADING OR USING THE
SOFTWARE (HEREINAFTER REFERRED TO
INTERCHANGEABLY AS “YOU” AND “END USER”), AGREE TO
THESE TERMS AND CONDITIONS AND CREATE A BINDING
CONTRACT BETWEEN YOU AND AVAYA INC. OR THE
APPLICABLE AVAYA AFFILIATE (“AVAYA”).
Avaya grants You a license within the scope of the license types
described below, with the exception of Heritage Nortel Software, for
which the scope of the license is detailed below. Where the order
documentation does not expressly identify a license type, the
applicable license will be a Designated System License as set forth
below in the Designated System(s) License (DS) section as
applicable. The applicable number of licenses and units of capacity
for which the license is granted will be one (1), unless a different
number of licenses or units of capacity is specified in the
documentation or other materials available to You. “Software” means
computer programs in object code, provided by Avaya or an Avaya
Channel Partner, whether as stand-alone products, pre-installed on
hardware products, and any upgrades, updates, patches, bug fixes,
or modified versions thereto. “Designated Processor” means a single
stand-alone computing device. “Server” means a set of Designated
Processors that hosts (physically or virtually) a software application
to be accessed by multiple users. “Instance” means a single copy of
the Software executing at a particular time: (i) on one physical
machine; or (ii) on one deployed software virtual machine (“VM”) or
similar deployment.
License types
Designated System(s) License (DS). End User may install and use
each copy or an Instance of the Software only: 1) on a number of
Designated Processors up to the number indicated in the order; or 2)
up to the number of Instances of the Software as indicated in the
order, Documentation, or as authorized by Avaya in writing. Avaya
may require the Designated Processor(s) to be identified in the order
by type, serial number, feature key, Instance, location or other
specific designation, or to be provided by End User to Avaya through
electronic means established by Avaya specifically for this purpose.
Shrinkwrap License (SR). End User may install and use the Software
in accordance with the terms and conditions of the applicable license
agreements, such as “shrinkwrap” or “clickthrough” license
accompanying or applicable to the Software (“Shrinkwrap License”)
as indicated in the order, Documentation, or as authorized by Avaya
in writing.
Heritage Nortel Software
“Heritage Nortel Software” means the software that was acquired by
Avaya as part of its purchase of the Nortel Enterprise Solutions
Business in December 2009. The Heritage Nortel Software is the
software contained within the list of Heritage Nortel Products located
at https://support.avaya.com/LicenseInfo under the link “Heritage
Nortel Products” or such successor site as designated by Avaya. For
Heritage Nortel Software, Avaya grants Customer a license to use
Heritage Nortel Software provided hereunder solely to the extent of
the authorized activation or authorized usage level, solely for the
purpose specified in the Documentation, and solely as embedded in,
for execution on, or for communication with Avaya equipment.
Charges for Heritage Nortel Software may be based on extent of
activation or use authorized as specified in an order or invoice.

Copyright
Except where expressly stated otherwise, no use should be made of
materials on this site, the Documentation, Software, Hosted Service,
or hardware provided by Avaya. All content on this site, the
documentation, Hosted Service, and the product provided by Avaya
including the selection, arrangement and design of the content is
owned either by Avaya or its licensors and is protected by copyright
and other intellectual property laws including the sui generis rights
relating to the protection of databases. You may not modify, copy,
reproduce, republish, upload, post, transmit or distribute in any way
any content, in whole or in part, including any code and software
unless expressly authorized by Avaya. Unauthorized reproduction,
transmission, dissemination, storage, and or use without the express
written consent of Avaya can be a criminal, as well as a civil offense
under the applicable law.
Virtualization
The following applies if the product is deployed on a virtual machine.
Each product has its own ordering code and license types. Unless
otherwise stated, each Instance of a product must be separately
licensed and ordered. For example, if the end user customer or
Avaya Channel Partner would like to install two Instances of the
same type of products, then two products of that type must be
ordered.
Third Party Components
“Third Party Components” mean certain software programs or
portions thereof included in the Software or Hosted Service may
contain software (including open source software) distributed under
third party agreements (“Third Party Components”), which contain
terms regarding the rights to use certain portions of the Software
(“Third Party Terms”). As required, information regarding distributed
Linux OS source code (for those products that have distributed Linux
OS source code) and identifying the copyright holders of the Third
Party Components and the Third Party Terms that apply is available
in the products, Documentation or on Avaya’s website at: https://
support.avaya.com/Copyright or such successor site as designated
by Avaya. The open source software license terms provided as Third
Party Terms are consistent with the license rights granted in these
Software License Terms, and may contain additional rights benefiting
You, such as modification and distribution of the open source
software. The Third Party Terms shall take precedence over these
Software License Terms, solely with respect to the applicable Third
Party Components to the extent that these Software License Terms
impose greater restrictions on You than the applicable Third Party
Terms.
The following applies only if the H.264 (AVC) codec is distributed with
the product. THIS PRODUCT IS LICENSED UNDER THE AVC
PATENT PORTFOLIO LICENSE FOR THE PERSONAL USE OF A
CONSUMER OR OTHER USES IN WHICH IT DOES NOT RECEIVE
REMUNERATION TO (i) ENCODE VIDEO IN COMPLIANCE WITH
THE AVC STANDARD (“AVC VIDEO”) AND/OR (ii) DECODE AVC
VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A
PERSONAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO
PROVIDER LICENSED TO PROVIDE AVC VIDEO. NO LICENSE IS
GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE.
ADDITIONAL INFORMATION MAY BE OBTAINED FROM MPEG LA,
L.L.C. SEE HTTP://WWW.MPEGLA.COM.
Service Provider
THE FOLLOWING APPLIES TO AVAYA CHANNEL PARTNER’S
HOSTING OF AVAYA PRODUCTS OR SERVICES. THE PRODUCT
OR HOSTED SERVICE MAY USE THIRD PARTY COMPONENTS
SUBJECT TO THIRD PARTY TERMS AND REQUIRE A SERVICE
PROVIDER TO BE INDEPENDENTLY LICENSED DIRECTLY FROM
THE THIRD PARTY SUPPLIER. AN AVAYA CHANNEL PARTNER’S
HOSTING OF AVAYA PRODUCTS MUST BE AUTHORIZED IN
WRITING BY AVAYA AND IF THOSE HOSTED PRODUCTS USE
OR EMBED CERTAIN THIRD PARTY SOFTWARE, INCLUDING
BUT NOT LIMITED TO MICROSOFT SOFTWARE OR CODECS,
THE AVAYA CHANNEL PARTNER IS REQUIRED TO
INDEPENDENTLY OBTAIN ANY APPLICABLE LICENSE
AGREEMENTS, AT THE AVAYA CHANNEL PARTNER’S EXPENSE,
DIRECTLY FROM THE APPLICABLE THIRD PARTY SUPPLIER.
WITH RESPECT TO CODECS, IF THE AVAYA CHANNEL
PARTNER IS HOSTING ANY PRODUCTS THAT USE OR EMBED
THE H.264 CODEC OR H.265 CODEC, THE AVAYA CHANNEL
PARTNER ACKNOWLEDGES AND AGREES THE AVAYA
CHANNEL PARTNER IS RESPONSIBLE FOR ANY AND ALL
RELATED FEES AND/OR ROYALTIES. THE H.264 (AVC) CODEC
IS LICENSED UNDER THE AVC PATENT PORTFOLIO LICENSE
FOR THE PERSONAL USE OF A CONSUMER OR OTHER USES
IN WHICH IT DOES NOT RECEIVE REMUNERATION TO: (I)
ENCODE VIDEO IN COMPLIANCE WITH THE AVC STANDARD
(“AVC VIDEO”) AND/OR (II) DECODE AVC VIDEO THAT WAS
ENCODED BY A CONSUMER ENGAGED IN A PERSONAL
ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER
LICENSED TO PROVIDE AVC VIDEO. NO LICENSE IS GRANTED
OR SHALL BE IMPLIED FOR ANY OTHER USE. ADDITIONAL
INFORMATION FOR H.264 (AVC) AND H.265 (HEVC) CODECS
MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE HTTP://
WWW.MPEGLA.COM.
Compliance with Laws
You acknowledge and agree that it is Your responsibility for
complying with any applicable laws and regulations, including, but not
limited to laws and regulations related to call recording, data privacy,
intellectual property, trade secret, fraud, and music performance
rights, in the country or territory where the Avaya product is used.
Preventing Toll Fraud
“Toll Fraud” is the unauthorized use of your telecommunications
system by an unauthorized party (for example, a person who is not a
corporate employee, agent, subcontractor, or is not working on your
company's behalf). Be aware that there can be a risk of Toll Fraud
associated with your system and that, if Toll Fraud occurs, it can
result in substantial additional charges for your telecommunications
services.
Avaya Toll Fraud intervention
If You suspect that You are being victimized by Toll Fraud and You
need technical assistance or support, call Technical Service Center
Toll Fraud Intervention Hotline at +1-800-643-2353 for the United
States and Canada. For additional support telephone numbers, see
the Avaya Support website: https://support.avaya.com or such
successor site as designated by Avaya.
Security Vulnerabilities
Information about Avaya’s security support policies can be found in
the Security Policies and Support section of https://
support.avaya.com/security.
Suspected Avaya product security vulnerabilities are handled per the
Avaya Product Security Support Flow (https://
support.avaya.com/css/P8/documents/100161515).
Downloading Documentation
For the most current versions of Documentation, see the Avaya
Support website: https://support.avaya.com, or such successor site
as designated by Avaya.
Contact Avaya Support
See the Avaya Support website: https://support.avaya.com for
product or Hosted Service notices and articles, or to report a problem
with your Avaya product or Hosted Service. For a list of support
telephone numbers and contact addresses, go to the Avaya Support
website: https://support.avaya.com (or such successor site as
designated by Avaya), scroll to the bottom of the page, and select
Contact Avaya Support.
Regulatory Statements
Australia Statements
Handset Magnets Statement:
Danger:
The handset receiver contains magnetic devices that can
attract small metallic objects. Care should be taken to avoid
personal injury.
Industry Canada (IC) Statements
RSS Standards Statement

This device complies with Industry Canada licence-exempt RSS
standard(s). Operation is subject to the following two conditions:
1. This device may not cause interference, and
2. This device must accept any interference, including
interference that may cause undesired operation of the
device.
Le présent appareil est conforme aux CNR d'Industrie Canada
applicables aux appareils radio exempts de licence. L'exploitation est
autorisée aux deux conditions suivantes:
1. L'appareil ne doit pas produire de brouillage, et
2. L'utilisateur de l'appareil doit accepter tout brouillage
radioélectrique subi, même si le brouillage est susceptible
d'en compromettre le fonctionnement.
Radio Transmitter Statement
Under Industry Canada regulations, this radio transmitter may only
operate using an antenna of a type and maximum (or lesser) gain
approved for the transmitter by Industry Canada. To reduce potential
radio interference to other users, the antenna type and its gain
should be so chosen that the equivalent isotropically radiated power
(EIRP) is not more than that necessary for successful
communication.
Conformément à la réglementation d'Industrie Canada, le présent
émetteur radio peut fonctionner avec une antenne d'un type et d'un
gain maximal (ou inférieur) approuvé pour l'émetteur par Industrie
Canada. Dans le but de réduire les risques de brouillage
radioélectrique à l'intention des autres utilisateurs, il faut choisir le
type d'antenne et son gain de sorte que la puissance isotrope
rayonnée équivalente ne dépasse pas l'intensité nécessaire à
l'établissement d'une communication satisfaisante.
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme
NMB-003 du Canada.
Radiation Exposure Statement
This equipment complies with FCC & IC RSS102 radiation exposure
limits set forth for an uncontrolled environment. This equipment
should be installed and operated with minimum distance 20cm
between the radiator & your body. This transmitter must not be co-
located or operating in conjunction with any other antenna or
transmitter.
Cet équipement est conforme aux limites d'exposition aux
rayonnements ISEDétablies pour un environnement non contrôlé.
Cet équipement doit être installé et utilisé avec un minimum de 20
cm de distance entre la source de rayonnement et votre corps.
This product meets the applicable Innovation, Science and Economic
Development Canada technical specifications.
Japan Statements
Class B Statement
This is a Class B product based on the standard of the VCCI Council.
If this is used near a radio or television receiver in a domestic
environment, it may cause radio interference. Install and use the
equipment according to the instruction manual.
Denan Power Cord Statement
Danger:
Please be careful of the following while installing the
equipment:
• Please only use the connecting cables, power cord, and
AC adapters shipped with the equipment or specified by
Avaya to be used with the equipment. If you use any
other equipment, it may cause failures, malfunctioning,
or fire.
• Power cords shipped with this equipment must not be
used with any other equipment. In case the above
guidelines are not followed, it may lead to death or
severe injury.
本製品を安全にご使用頂くため、以下のことにご注意ください。
•接続ケーブル、電源コード、AC アダプタなどの部品は、必ず
製品に同梱されております添付品または指定品をご使用くだ
さい。添付品指定品以外の部品をご使用になると故障や動作
不良、火災の原因となることがあります。
•同梱されております付属の電源コードを他の機器には使用し
ないでください。上記注意事項を守らないと、死亡や大怪我
など人身事故の原因となることがあります。
México Statement
The operation of this equipment is subject to the following two
conditions:
1. It is possible that this equipment or device may not cause
harmful interference, and
2. This equipment or device must accept any interference,
including interference that may cause undesired operation.
La operación de este equipo está sujeta a las siguientes dos
condiciones:
1. Es posible que este equipo o dispositivo no cause
interferencia perjudicial y
2. Este equipo o dispositivo debe aceptar cualquier
interferencia, incluyendo la que pueda causar su operación
no deseada.
Brazil Statement
Este equipamento não tem direito à proteção contra interferência
prejudicial e não pode causar interferência em sistemas devidamente
autorizados
Power over Ethernet (PoE) Statement
This equipment must be connected to PoE networks without routing
to the outside plant.
Taiwan Low Power Radio Waves Radiated Devices Statement
取得審驗證明之低功率射頻器材,非經核准,公司、商號或使 用者均
不得擅自變更頻率、加大功率或變更原設計之特性及功能。低功率射
頻器材之使用不得影響飛航安全及干擾合法通信;經發現有干擾現象
時,應 立即停用,並改善至無干擾時方得繼續使用。前述合法通信,
指依電信管理 法規定作業之無線電通信。低功率射頻器材須忍受合法
通信或工業、科學及 醫療用電波輻射性電機設備之干擾。
U.S. Federal Communications Commission (FCC) Statements
Compliance Statement
The changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate
the equipment.
To comply with the FCC RF exposure compliance requirements, this
device and its antenna must not be co-located or operating to
conjunction with any other antenna or transmitter.
This device complies with part 15 of the FCC Rules. Operation is
subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received,
including interferences that may cause undesired
operation.
This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designated to provide reasonable protection against
harmful interferences in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause

harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interferences to radio or
television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for
help.
Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth
for an uncontrolled environment . This equipment should be installed
and operated with minimum distance of 8 in or 20 cm between the
radiator and your body. This transmitter must not be co-located or
operating in conjunction with any other antenna or transmitter.
ENERGY STAR® compliance statement
As an ENERGY STAR partner, Avaya Inc. has determined that this
product meets the ENERGY STAR guidelines for energy efficiency.
Information on the ENERGY STAR program can be found at
www.energystar.gov. ENERGY STAR and the ENERGY STAR mark
are registered trademarks owned by the U.S. Environmental
Protection Agency.
EU Countries
This device when installed complies with the essential requirements
and other relevant provisions of the EMC Directive 2014/30/EU,
Safety LV Directive 2014/35/EU, and Radio Equipment Directive
2014/53/EU. A copy of the Declaration may be obtained from https://
support.avaya.com or Avaya Inc., 2605 Meridian Parkway Suite 200.
Durham, NC 27713 USA.
WiFi transmitter
• Frequencies for 2412-2472 MHz, transmit power: < 20 dBm
• Frequencies for 5180-5240 MHz, transmit power: < 20 dBm
BT transmitter
• Frequencies for 2402-2480 MHz, transmit power: < 6.0 dBm
General Safety Warning
• Use only the Avaya approved Limited Power Source power
supplies specified for this product.
• Ensure that you:
- Do not operate the device near water.
- Do not use the device during a lightning storm.
- Do not report a gas leak while in the vicinity of the leak.
- For Accessory Power Supply in Avaya J100 Series IP
Phones– Use Only Limited Power Supply Phihong
Technology Co. Ltd. Model: PSAC12R-050, Output: 5VDC,
2.4A.
Trademarks
The trademarks, logos and service marks (“Marks”) displayed in this
site, the Documentation, Hosted Service(s), and product(s) provided
by Avaya are the registered or unregistered Marks of Avaya, its
affiliates, its licensors, its suppliers, or other third parties. Users are
not permitted to use such Marks without prior written consent from
Avaya or such third party which may own the Mark. Nothing
contained in this site, the Documentation, Hosted Service(s) and
product(s) should be construed as granting, by implication, estoppel,
or otherwise, any license or right in and to the Marks without the
express written permission of Avaya or the applicable third party.
Avaya is a registered trademark of Avaya Inc.
All non-Avaya trademarks are the property of their respective owners.
The Bluetooth™ word mark and logos are registered trademarks
owned by Bluetooth SIG, Inc. and any use of such marks by Avaya
Inc. is under license.
Device Usage Consent
By using the Avaya device you agree that Avaya, from time to time,
may collect network and device data from your device and may use
such data in order to validate your eligibility to use the device.

Contents
Chapter 1: Introduction.......................................................................................................... 12
Purpose................................................................................................................................ 12
Chapter 2: Phone overview.................................................................................................... 13
Physical layout of a J159 IP Phone......................................................................................... 15
Connection jacks of a J159 IP Phone...................................................................................... 17
Secondary display................................................................................................................. 19
Optional components............................................................................................................. 19
Chapter 3: Getting started...................................................................................................... 20
Entering the provisioning details............................................................................................. 20
Identifying the device type during phone boot-up...................................................................... 21
Logging in to your phone........................................................................................................ 21
Logging out of your phone...................................................................................................... 22
Locking your phone............................................................................................................... 22
Unlocking your phone ........................................................................................................... 23
Setting the network mode....................................................................................................... 23
Setting the network configuration...................................................................................... 24
Connecting to a Wi-Fi network.......................................................................................... 25
Chapter 4: Navigation............................................................................................................. 27
Cursor navigation.................................................................................................................. 27
Navigation cluster............................................................................................................ 27
Text input.............................................................................................................................. 28
Line keys.............................................................................................................................. 29
Main menu............................................................................................................................ 29
General phone icons............................................................................................................. 30
Presence icons..................................................................................................................... 31
Multiple Level Precedence and Preemption icons.................................................................... 32
Bluetooth icons..................................................................................................................... 33
Wi-Fi icons............................................................................................................................ 33
Chapter 5: Handling incoming calls...................................................................................... 34
Answering a call.................................................................................................................... 34
Answering a call when on another call..................................................................................... 34
Ignoring a call....................................................................................................................... 35
Chapter 6: Handling outgoing calls...................................................................................... 36
Making a call by using the manual dial mode........................................................................... 36
Making a call by using the auto-dial mode............................................................................... 36
Redialing a number............................................................................................................... 37
Making a call by using speed dial............................................................................................ 37
Making a call from the local Сontacts list................................................................................. 38
Making a call from the corporate database Сontacts list........................................................... 38
April 2021 Using Avaya J159 SIP IP Phone in Avaya Aura®6
Comments on this document? [email protected]

Making an international call.................................................................................................... 38
Emergency call..................................................................................................................... 39
Making an emergency call................................................................................................ 39
Chapter 7: Call-related features............................................................................................. 40
Muting and unmuting a call..................................................................................................... 40
Placing a call on hold and resuming the call............................................................................ 40
Chapter 8: Managing Contacts.............................................................................................. 41
Adding a new contact............................................................................................................ 41
Adding a contact from the Recents list.................................................................................... 42
Editing a contact.................................................................................................................... 42
Doing a quick search for a contact.......................................................................................... 42
Viewing the contact details..................................................................................................... 43
Searching for a contact.......................................................................................................... 44
Combining contacts............................................................................................................... 44
Deleting a contact.................................................................................................................. 45
Creating a local Сontacts group.............................................................................................. 45
Adding a contact to the local group......................................................................................... 46
Removing a contact from the local group................................................................................. 46
Assigning a ringtone to a contact............................................................................................ 47
LDAP Directory..................................................................................................................... 47
Setting LDAP Directory as the contact search source......................................................... 48
Searching LDAP contacts................................................................................................ 48
Chapter 9: Presence............................................................................................................... 50
Viewing the Presence status of your contacts.......................................................................... 50
Changing your Presence status.............................................................................................. 50
Redirecting calls when Do Not Disturb is active........................................................................ 51
Chapter 10: Do not Disturb and Call Forwarding................................................................. 53
Do not disturb....................................................................................................................... 53
Activating and deactivating Do not disturb......................................................................... 53
Call forwarding...................................................................................................................... 54
Forwarding a call to another extension.............................................................................. 54
Setting enhanced call forwarding...................................................................................... 55
Call forwarding to your cell phone using EC500....................................................................... 57
Extending a call to your cell phone.......................................................................................... 57
Chapter 11: Managing Recents.............................................................................................. 58
Call log................................................................................................................................. 58
Making a call from Recents.................................................................................................... 58
Viewing the Recents details................................................................................................... 58
Deleting a call record from Recents........................................................................................ 59
Clearing the Recents list........................................................................................................ 60
Chapter 12: Managing conference calls............................................................................... 61
Adding a person to an active call............................................................................................ 61
Contents
April 2021 Using Avaya J159 SIP IP Phone in Avaya Aura®7
Comments on this document? [email protected]

Adding a person to an active call by using conference button.................................................... 61
Adding a person on hold to a conference call........................................................................... 62
Adding a person on hold to a conference call by using conference button.................................. 62
Putting a conference call on hold and resuming a call............................................................... 63
Dropping or Disconnecting the last participant from a conference call........................................ 63
Viewing the details of a conference......................................................................................... 63
Chapter 13: Team Button....................................................................................................... 65
Answering an active call on a monitored extension................................................................... 66
Viewing the status of monitored stations.................................................................................. 66
Speed dialing to a monitored extension................................................................................... 66
Transferring a call to a monitored phone.................................................................................. 67
Monitoring other extensions at a glance.................................................................................. 67
Chapter 14: Advanced features............................................................................................. 69
Accessing the Features screen............................................................................................... 69
Active call shortcut keys......................................................................................................... 69
Making a call transfer with a shortcut key.......................................................................... 70
Making a conference call with a shortcut key..................................................................... 70
Activating the screen saver.................................................................................................... 71
Automatic Callback................................................................................................................ 71
Setting up Automatic Callback.......................................................................................... 71
Blocking your extension from displaying during calls................................................................ 72
Bridged Call Appearance....................................................................................................... 72
Making a call on a bridged line......................................................................................... 72
Answering a bridged line call............................................................................................ 73
Joining a call on a bridged line ......................................................................................... 73
Busy Indicator....................................................................................................................... 73
Busy Indicator icons and LED indication............................................................................ 74
Busy Indicator call operations........................................................................................... 74
Call Transfer to a monitored user...................................................................................... 75
Calendar............................................................................................................................... 76
Accessing calendar......................................................................................................... 76
Configuring the Microsoft® Exchange Server calendar........................................................ 77
Reviewing your Calendar event........................................................................................ 77
Call Parking.......................................................................................................................... 78
Parking a call.................................................................................................................. 78
Unparking a call.............................................................................................................. 79
Call Pickup........................................................................................................................... 79
Answering a call for a Call Pickup group member............................................................... 80
Answering a call in the same Call Pickup group................................................................. 80
Answering a call using the extension number.................................................................... 81
Call recording........................................................................................................................ 81
Recording a call.............................................................................................................. 81
Call Transfer......................................................................................................................... 82
Contents
April 2021 Using Avaya J159 SIP IP Phone in Avaya Aura®8
Comments on this document? [email protected]

Making a consultative transfer.......................................................................................... 82
Making a blind transfer..................................................................................................... 83
Calling in your intercom group................................................................................................ 83
Crisis alert station.................................................................................................................. 84
Acknowledging the crisis alert.......................................................................................... 84
Emergency caller information........................................................................................... 85
Stopping the crisis alert.................................................................................................... 85
Acknowledging the crisis alert after an error in the first acknowledgment.............................. 86
Displaying your extension on outgoing calls............................................................................. 86
Excluding others from bridging on to your call.......................................................................... 87
Hunt Group Busy................................................................................................................... 87
Using Hunt Group Busy................................................................................................... 87
Interrupting a call with a whisper page..................................................................................... 88
Limit Incoming Calls.............................................................................................................. 88
Activating Limit Incoming Calls......................................................................................... 88
Deactivating Limit Incoming Calls..................................................................................... 89
Long-term acoustic exposure protection.................................................................................. 89
Configuring Long term acoustic protection......................................................................... 90
Making a priority call.............................................................................................................. 91
Using URI dialing to make a call............................................................................................. 91
Multiple Device Access.......................................................................................................... 91
Handling calls and conferences using Multiple Device Access............................................ 92
Multicast Paging.................................................................................................................... 92
No Hold Conference.............................................................................................................. 93
Adding a participant to no hold conference........................................................................ 93
Pre-configuration of keys....................................................................................................... 94
Precedence call.................................................................................................................... 94
Making a precedence call by using the Main menu............................................................. 94
Making a precedence call by using dial plan configuration.................................................. 95
Retrieving a voice message................................................................................................... 95
Shared control...................................................................................................................... 96
SLA Mon™ ........................................................................................................................... 96
Tracing a malicious call.......................................................................................................... 97
Using a Guest Login.............................................................................................................. 98
Chapter 15: Using USB devices............................................................................................ 99
Viewing USB menu................................................................................................................ 99
Connecting USB keyboard................................................................................................... 100
Entering text using USB keyboard........................................................................................ 100
Navigating using USB keyboard........................................................................................... 101
Chapter 16: Customization.................................................................................................. 102
Phone................................................................................................................................ 102
Setting the dialing mode................................................................................................. 102
Displaying сall timers..................................................................................................... 102
Contents
April 2021 Using Avaya J159 SIP IP Phone in Avaya Aura®9
Comments on this document? [email protected]

Setting key repeat delay................................................................................................. 103
Setting redial options..................................................................................................... 103
Assigning speed dial entries........................................................................................... 104
Setting Mute alert.......................................................................................................... 105
Visual alerting............................................................................................................... 105
Customizing phone keys................................................................................................ 106
Restoring customized keys to default.............................................................................. 107
Applications........................................................................................................................ 107
Enabling the Away timer................................................................................................ 107
Enabling phone auto-lock............................................................................................... 108
Turning call history on and off......................................................................................... 108
Microsoft® Exchange account integration......................................................................... 109
Entering Microsoft® Exchange credentials for basic authentication..................................... 109
Entering Microsoft® Exchange credentials for OAuth authentication................................... 110
Enabling and disabling Microsoft® Exchange contact integration........................................ 111
Calendar settings........................................................................................................... 111
Audio.................................................................................................................................. 114
Turning automatic gain control on or off........................................................................... 114
Setting audio path.......................................................................................................... 115
Enabling and disabling Bluetooth.................................................................................... 115
Pairing a Bluetooth enabled headset with your phone....................................................... 116
Turning button clicks on and off....................................................................................... 116
Turning error tones on and off......................................................................................... 117
Enabling wireless headset bidirectional signaling............................................................. 117
Setting headset mic level................................................................................................ 118
Configuring hearing aid compatibility............................................................................... 118
Setting a headset profile................................................................................................. 119
Setting a personalized ringtone...................................................................................... 120
Display............................................................................................................................... 120
Changing the background image.................................................................................... 120
Changing the background image for the secondary display............................................... 121
Changing the screen saver............................................................................................. 121
Changing the screen saver for the secondary display....................................................... 122
Setting the screen saver details...................................................................................... 122
Setting the screen saver details...................................................................................... 123
Adjusting the brightness of a phone screen..................................................................... 123
Adjusting the brightness of the secondary screen............................................................. 123
Setting the display language.......................................................................................... 124
Setting the backlight timer.............................................................................................. 124
Setting the time format................................................................................................... 124
Setting the date format................................................................................................... 125
Setting the time zone..................................................................................................... 125
Setting the text size....................................................................................................... 126
Contents
April 2021 Using Avaya J159 SIP IP Phone in Avaya Aura®10
Comments on this document? [email protected]

Setting the text size of the secondary screen................................................................... 126
Setting the phone screen width....................................................................................... 127
Customizing keys of the secondary display............................................................................ 127
Adding a labeled key..................................................................................................... 127
Moving a key................................................................................................................. 129
Deleting a key............................................................................................................... 129
Restoring customized keys to default.............................................................................. 129
Chapter 17: Phone update................................................................................................... 131
Updating your phone........................................................................................................... 131
Checking your phone periodic automatic update.................................................................... 131
Chapter 18: Maintenance..................................................................................................... 133
Limited access during failover.............................................................................................. 133
Recording audio parameters ............................................................................................... 134
Viewing the Product ID........................................................................................................ 134
Viewing the Device type....................................................................................................... 135
Viewing the Server type....................................................................................................... 135
Chapter 19: Resources......................................................................................................... 136
Documentation.................................................................................................................... 136
Finding documents on the Avaya Support website........................................................... 138
Avaya Documentation Center navigation......................................................................... 138
Viewing Avaya Mentor videos............................................................................................... 139
Support.............................................................................................................................. 140
Contents
April 2021 Using Avaya J159 SIP IP Phone in Avaya Aura®11
Comments on this document? [email protected]

Chapter 1: Introduction
Purpose
This document describes the features of the Avaya J159 IP Phone and also provides instructions
on how to use this phone.
This document is for end users.
April 2021 Using Avaya J159 SIP IP Phone in Avaya Aura®12
Comments on this document? [email protected]

Chapter 2: Phone overview
Avaya J159 IP Phone is intended to be used in business communications. The phone supports up
to four call appearances with two lines of call display.
Avaya J159 IP Phone has two color displays.
Physical specifications
• 4 buttons on Primary display and 6 buttons on Secondary display with red and green dual
LEDs
• Primary display- 320 x 240 pixels, Secondary display- 240 x 320 pixels
• Dual-position stand, optional wall mount
• Gigabit Ethernet (10/100/1000 Mpbs) line interface
• Secondary Gigabit Ethernet (10/100/1000 Mpbs) interface
• PoE Class 1, supports 802.3az, optional AC to 5V adapter
• Wideband audio in handset and headset
• Full duplex speakerphone
• Ergonomic hearing aid compatible handset supports TTD acoustic coupler
• Two call appearances in Full Screen mode and Four call appearances in Half Screen mode
• Four soft keys and two page keys for the secondary display
• Single Type A USB support
• Hard Buttons:
- Phone
- Messages
- Contacts
- History
- Home
- Navigation cluster
- Headset
- Speaker
- Volume
- Mute
April 2021 Using Avaya J159 SIP IP Phone in Avaya Aura®13
Comments on this document? [email protected]

- Hold
- Transfer
- Conference
- Redial
• LEDs:
- Speaker
- Mute
- Headset
- Message
- Recents
Related links
Physical layout of a J159 IP Phone on page 15
Connection jacks of a J159 IP Phone on page 17
Secondary display on page 19
Optional components on page 19
Phone overview
April 2021 Using Avaya J159 SIP IP Phone in Avaya Aura®14
Comments on this document? [email protected]

Physical layout of a J159 IP Phone
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
No. Name Description
1 Beacon LED Provides visual alerts for the following:
• Incoming call
• Voice mail
Table continues…
Physical layout of a J159 IP Phone
April 2021 Using Avaya J159 SIP IP Phone in Avaya Aura®15
Comments on this document? [email protected]

No. Name Description
2 Phone display Displays two areas:
1. Top Bar: It is always visible, and displays communication
status, time and date, and device status.
2. Application area displays the following:
• Application header: It displays the context specific
application title, and one or more subtitles. Depending on
the appearance type and the call state, the header
displays details of the call.
• Application content area: It displays menus, lists, pop-up
windows, images, and other application content.
• Soft key labels area: It displays labels with information
about the state of the soft key button.
3 Line keys Used to select the corresponding line or feature. Each line key
has a combination of red and green LEDs that provide call or
feature specific visual alert.
Note:
The default action depends on the application and the
context.
4 Soft keys Used to select the corresponding label of context-specific
actions.
With the Help soft key, you can view a short description of the
features available on your phone.
6 Voicemail Used to dial the configured voice mail number to receive a voice
message.
7 Redial Used to redial the most recently dialed number from any screen
of the phone.
8 Speaker Used to turn on the speaker.
9 Hold Used to put an active call on hold and resume a held call.
10 Line keys Used to select the corresponding line or feature. Each line key
has a combination of red and green LEDs that provide call or
feature specific visual alert.
Note:
The default action depends on the application and the
context.
11 Secondary display Provides quick access to line appearances, features, and phone
menus.
12 Left, Right keys Used to navigate on the Secondary Display screen.
13 Mute Used to mute and unmute the outgoing audio.
Table continues…
Phone overview
April 2021 Using Avaya J159 SIP IP Phone in Avaya Aura®16
Comments on this document? [email protected]

No. Name Description
14 Navigation cluster Used to navigate on the phone screen.
•Up and Down arrow keys: To scroll up and down.
•Right and Left arrow keys: To move cursor in the text input
field, and to toggle values in the selection fields.
•OK button: To select the action assigned to the first soft key.
18 Conference Used to initiate a conference call and also to add a participant to
a conference call.
19 Headset Used to turn on headset, and also to toggle your call from the
speaker to headset.
20 Transfer Used to transfer a call.
21 Dialpad keys Used to dial the phone extensions or enter alphanumeric
characters and special symbols.
22 Handset Used to receive and make calls.
23 Volume Used to adjust volume of a handset, speaker, or ringtone.
• (+): To increase the volume.
• (-): To decrease the volume.
24 Mic The Mic of the phone.
Application keys provide direct access to the corresponding applications:
No. Application keys Description
5 Phone key Displays the Phone screen.
15 Main Menu Displays the list of options, such as Features, Applications,
Settings, and Network Information.
16 Contacts Displays the entries in your Contact list.
17 Recents Displays the list of all calls.
Related links
Phone overview on page 13
Connection jacks of a J159 IP Phone
The following image illustrates the connection jacks that are present on the back panel of Avaya
J159 IP Phone.
The image schematically describes which device to connect to which jack.
Connection jacks of a J159 IP Phone
April 2021 Using Avaya J159 SIP IP Phone in Avaya Aura®17
Comments on this document? [email protected]

12 3 45
6
7
8
No. Name Description
1 5V DC Jack To connect the power supply.
2 Network port To connect the Ethernet cable.
3 PC port To connect the computer.
Note:
PC port is disabled when a Wi-Fi
network is used.
4 Headset Jack To connect the headset.
5 Handset Jack To connect the handset.
Table continues…
Phone overview
April 2021 Using Avaya J159 SIP IP Phone in Avaya Aura®18
Comments on this document? [email protected]

No. Name Description
6 WLAN Module Panel To integrate the wireless module for Wi-Fi
and Bluetooth support.
7 PoE Slide Switch To set the PoE value to one of the following:
• L: Class 1
• H: Class 2
8 USB Port To connect the USB device.
Related links
Phone overview on page 13
Secondary display
The secondary display of the phone provides additional call appearances and feature or
application display.
It has six lines of four-page display that provides 24 additional lines for incoming calls, outgoing
calls, auto-dialing, and calling features. It displays the dedicated view for keys 25 — 48. You can
switch between the pages using the left and right keys.
Related links
Phone overview on page 13
Optional components
You can use the following components to your phone. These components are not a part of your
phone package and needs to ordered separately. You might need assistance of your system
administrator to install few of these items:
• PSAC12R–050 – 5V DC Power adapter
• PoE power supply
• Avaya J100 Wireless Module (Wi-Fi Module)
• USB devices such as USB Flash drive and keyboard
Note:
Avaya does not supply the USB devices.
Related links
Phone overview on page 13
Secondary display
April 2021 Using Avaya J159 SIP IP Phone in Avaya Aura®19
Comments on this document? [email protected]

Chapter 3: Getting started
Entering the provisioning details
About this task
Enter the provisioning server address if the phone prompts, for example, when you connect to the
network for the first time.
Before you begin
Obtain the provisioning server address from the system administrator.
Procedure
1. When you boot the phone for the first time, the Auto Provisioning screen displays Do you
want to activate Auto Provisioning now?, press one of the following:
•Yes: To connect to the Device Enrollment Services server to obtain the provisioning
server address and ignore the provisioning server address from the DHCP.
•No: To obtain the provisioning server address from the DHCP server.
In case of a time out, and the DHCP does not provide the provisioning server address, the
phone selects Yes.
If the connection to Device Enrollment Services is successful, and the phone receives the
provisioning server address, the phone continues to boot and not prompt you for the
provisioning server address.
If the connection to Device Enrollment Services is successful, and the phone does not
receive the provisioning server address from Device Enrollment Services, the phone
prompts you for a Numeric Enrollment code. Contact your administrator for a numeric
enrollment code. When you enter the valid numeric enrollment code, the phone continues
to boot and not prompt you for the provisioning server address.
If you do not have a numeric enrollment code, press Cancel. The phone continues to boot
using the DHCP.
The phone displays the Starting message. If the phone does not receive the
provisioning server address from the Device Enrollment Services or the DHCP server, the
phone displays the Enter provisioning details screen.
2. On Enter provisioning details screen, press one of the following:
•Config: To enter the provisioning server address.
April 2021 Using Avaya J159 SIP IP Phone in Avaya Aura®20
Comments on this document? [email protected]
Other manuals for J159
9
Table of contents
Other Avaya IP Phone manuals

Avaya
Avaya 9650 Deskphone Edition User manual

Avaya
Avaya 1165E User manual

Avaya
Avaya one-X 9640 User manual

Avaya
Avaya 9640 Series User manual

Avaya
Avaya one-X 9608 User manual

Avaya
Avaya IP Office 9608 User manual

Avaya
Avaya IP Office 9640 User manual

Avaya
Avaya ETR 34D User manual

Avaya
Avaya IP Office 5410 User manual

Avaya
Avaya IP Office 9611 User manual

Avaya
Avaya J129 User manual

Avaya
Avaya M7208 User manual

Avaya
Avaya one-X 9600 Series Product manual

Avaya
Avaya T3 Compact User manual

Avaya
Avaya 40DHB0002UKAE User manual

Avaya
Avaya 7316E User manual

Avaya
Avaya 3905 User manual

Avaya
Avaya Norstar M7310 User manual

Avaya
Avaya 1220 User manual

Avaya
Avaya IP Office 9508 User manual