Cisco 8811 User manual

Voicemail
Cisco IP Phone 8811
Quick Reference Guide
1. Voice Mail Button
 Login Password will be your 4 digit extension
2. Setting Up Your Voice Mailbox
 Dial the internal or external number to your voicemail.
 If asked for a PIN, enter it and press .
 You are prompted to set up a recorded name and personal greeting and
change your password.
 To exit, press .
3.To create a recorded name that identifies you to callers:
 The system states you have no recorded name. To record a name, press
.
 At the tone, say your first and last name. When done, press .
 Your newly recorded name plays. Press to keep it, or to
rerecord.
4. To record a personal greeting:
 The standard greeting (“Sorry, / is not available”) plays. To keep this
greeting, press .
 To record a new standard greeting, press .
 At the tone, speak your greeting. When done, press .
 Your newly recorded greeting plays.
 To accept this greeting and continue, press .
 If you need to rerecord, press .
5. To change your password:
 Enter your new password, which must be at least 3 digits.
 Press when done.
 Re-enter your new password to confirm, then press .
6. Listen to New Messages
 Press to listen to new messages. Press to listen to old
messages
7. During Message Playback:
Restart from beginning Go back 3 seconds
Save Message Pause
Delete Message Go forward 3 seconds
Reply to Message Help
Forward Message Exit
Save Message as New Skip Message
Softkeys
End Call
Speakerphone
Mute
Headset
Settin
g
s
Message Light Display
Feature and Line
Buttons
Handset
Directory
Volume
Keypad
Conference
Transfer
Hold
Navigation
Back Button
Voicemail

1. Basic User Information:
A. Placing a call:
 Lift handset, dial number, or
 Press NewCall softkey, dial number (engages speaker phone),or
 Press NewCall softkey, dial number, lift handset, or
 Press Speaker button, dial number
B. Ending a Call:
 Replace handset, or
 Press EndCall softkey, or
 Press Speaker button (if on speaker phone)
C. Answering a Call:
 Lift handset, or
 Press Answer softkey (engages speaker phone), or
 Press Speaker button
D. Redial Feature:
 Lift handset and press the Redial softkey
E. Call Back Feature:
 While listening to ringing or busy tone, press CallBack softkey
 When person becomes available, you will receive notification
2. Placing a Call On Hold/Resuming the Call:
 Press the Hold softkey
 Press the Resume softkey
3. Transferring a Call:
 With connected call, press Trnsfer softkey
 Dial number to which you are transferring, or
Press extension/voice mailbox number to transfer to voicemail
 Listen for ringing or announce caller
 Press Trnsfer softkey again to complete transfer
 In order to retrieve caller during the transfer process, press the EndCall
softkey, then press the Resume softkey to connect with original caller
5. Call Forward Feature: (Forward incoming phone calls to alternate phone number)
 Press the CfwdAll softkey
 Dial forwarding number, or
press the Messages button to have all calls forwarded to voicemail
 To cancel, press CfwdAll softkey again
6. Call Park Feature: (Held call that can be retrieved from any Cisco IP Phone)
 With call connected, press More softkey
 Press Park softkey
 Remember the assigned call park “slot number”
8500-8539
 To retrieve parked call: Dial slot number on any Cisco IP Phone
7. Line Buttons:
 Line 1 Selects the Primary phone line
 Line 2 may provide access to:
o Secondary phone line
o Speed-dial numbers
8. Message Button: Log into Voicemail
9. Directory Button: Access Directories
Company Directory:
 Press the Directories button
 Select Corporate Directory using Navigation button
 Using dial pad, enter search criteria, then press Search
 Press Dial in order to call desired party
10. Setting Button: Set User Preferences
Placed Call Log:
 Press the Directories button
 Select Missed Calls, Received Calls or Placed Calls
 Navigate call using Navigation button
 Press Dial softkey in order to dial highlighted number
11. Volume: Adjust volume up and down, press Save softkey to save changes
12. Headset Button: Press to enable headset feature
13. Mute Button: Press to enable mute feature
14. Speaker Button: Press to enable speaker phone feature
4. Alternatives to Answering:
1. Decline:
 Press iDivert softkey in order to send caller to voicemail
2.Do Not Disturb:
 Press the “Do Not Disturb soft key to activate
 Press the “Do Not Disturb” soft key to cancel
Basic Phone Features Advanced Phone Features & Button Functions