Avery Dennison SNAP 600 User manual

User’s Manual
SNAP
TM
600
Printer
AVERY DENNISON
Manual Edition 2.1
11 A ril 2011
Manual Part Number 591398

User’s Manual—SNAP™ 600 Printer
Manual Part Number 591398
This page intentionally left blank

User’s Manual—SNAP™ 600 Printer
Table of Contents
1.0 INTRODUCTION 9
2.0 INSTALLATION 10
2.1 Preparing for the installation 10
2.1.1 AC Power Line 10
2.1.2 Location Considerations 10
2.1.3 Personal Computer Requirements 11
2.1.4 User Safet 12
2.2 Receiving 12
2.3 Unpacking 12
2.3.1 Removing the printer from the carton 12
2.3.2 Inspection / Inventor Checklist 13
2.4 Printer Description 14
2.5 etting Up the Printer 16
2.5.1 Attaching the Stacker 16
2.5.2 Checking the Main Fuse Configuration 17
2.5.3 Installing the Power Cord 18
2.5.4 Installing the PC Interface Cable 18
2.5.5 Installing PCMate Platinum Software 19
2.6 Printing a Test Label 19
2.6.1 Loading Supplies 19
2.6.2 Turning the Printer on 19
2.6.2 Selecting the Test Format 19
2.6.3 Printing the Test Labels 20
3.0 OPERATION 21
3.1 Loading upplies 21
3.1.1 Installing Ink to the Top Ink Suppl Station 21
3.1.2 Installing Ink to the Bottom Ink Suppl Station 24
3.1.3 Loading the Stock 24
3.1.4 Butt Splice 26
3.2 ending a Print Job to the Printer 26
3.3 Printing Labels 27
3.3.1 The Control Panel 27
3.3.2 Printing 28
3.3.2.1 Handling the Leader 28

User’s Manual—SNAP™ 600 Printer
3.3.3 Errors 28
3.3.4 End of Da 29
3.3.5 Clearing Print Jobs 29
3.3.6 Using Pre-Printed Stock 29
3.3.6.1 Selecting the Sensor 31
3.3.6.2 Aligning the Stock to the Sensor 31
3.3.7 Feeding the stock 31
3.4 Option Menu ystem 31
3.4.1 Running Test Labels 33
3.4.2 Using Voice Demos 35
3.4.3 Setting / Adjusting Voice Button Volume 36
4.0 MAKING ADJUSTMENTS 38
4.1 Print Head Adjustments 38
4.1.1 Adjusting Print Head Pressure 38
4.1.2 Adjusting Densit (Darkness) 39
4.2 Adjusting the tacker 39
4.2.1 Stacker Position 40
4.2.2 Toggle Switch 40
4.2.3 Stacker Angle 40
4.2.4 Platform 41
4.3 Print and Cut Adjustments 42
4.3.1 Cut Adjust 42
4.3.2 Print Adjust 43
4.4 Printer Features 43
4.4.1 Selecting the Printer Language 43
4.4.2 Setting the Date and Time 44
4.4.3 Enabling or Disabling the Cutter 44
4.4.4 Selecting the Print Speed 44
4.4.5 Selecting the Flagging Mode 45
4.4.6 Selecting the Sense Mark T pe 45
4.4.7 Setting the Default Transfer T pe 46
4.4.8 Viewing the Life Counts 46
5.0 MAINTENANCE 47
5.1 Print Head Cleaning and Handling 47
5.1.1 Handling Techniques 47
5.1.2 Cleaning Procedures 48
5.2 Print Head Replacement 49
5.3 Lubrication 52

User’s Manual—SNAP™ 600 Printer
5.4 Rotary Knife Assembly 52
5.4.1 Removing and Replacing the Knife Assembl 53
5.4.2 Adjust the Knife Home Position 54
6.0 SERVICE ADJUSTMENTS 55
6.1 Stock (Web) Guide Position 55
6.2 Stock (Web) Guide Width Adjustments 55
6.3 Stock Feed 55
6.4 Knife Shear Adjustment 55
7.0 REMOTE CONTROL / DISPLAY MODULE 57
7.1 Controlling the Printer 58
7.2 The Menu S stem 58
7.3 Changing Values 58
8.0 VIRTUAL CONTROL PANEL 60
8.1 Viewing and Changing Printer Settings 61
9.0 UPGRADING THE PRINTER SOFTWARE 62
9.1 Introduction 62
9.2 What is Needed 62
9.3 Getting the UPG file 62
9.3.1 Using SpecStar to get the UPG file 62
9.3.2 Ordering the UPG file on CD 62
9.4 Getting Ready to Upgrade the Printer 62
9.5 Performing the Upgrade 63
10.0 ELECTRICAL TROUBLESHOOTING 66
10.1 Power Up / ign On / Communications 66
10.2 tock / Ink Advance 68
10.3 Print 69
10.4 Cut / tack 71
10.5 Printer Errors 72
11.0 MECHANICAL TROUBLESHOOTING 76
11.1 tock 76

User’s Manual—SNAP™ 600 Printer
11.2 Ink 77
11.3 Print 77
11.4 Knife 77
APPENDICES 79
1. Fuse Configuration 79
1.2 Reconfiguring the Internal Power Suppl 80
2. Ink and tock Transfer Types 82
3. Printer pecifications 84
4. Instructions for Factory / Field Installation of Top Reflective ensor 590013(F) 86
Installation Procedure 86
5. Instructions for Factory / Field Installation of Back Reflective ensor 590010(F) 87
Disassembl and Cover Alteration 87
Mounting Bracket / Sensor Assembl 88
Assembl & Parts List 90
6. Instructions for Factory / Field Installation of Top ensor Assemblies 590011(F) &
590014(F) 91
Installation Procedure – Front of Printer 91
Installation Procedure – Rear Assembl 95
Final Assembl 96
Assembl & Parts List 97
7. Instructions for Factory / Field Installation of High peed Verifier Assembly 590015F
(Factory) and 590015 (Field) 98
Installation Procedure - Mechanical 98
Installation Procedure - Electrical 100
Installation – Rear Cover 101
Assembl & Parts List 102
8. Programming the Contrast ensors 103
Programming the 590011 Contrast Sensor 103
Programming the 580014 Color Contrast Sensor 104
9. Warranty Information Error! Bookmark not defined.
Limited Warrant Error! Bookmark not defined.
Parts Error! Bookmark not defined.
Service Error! Bookmark not defined.
10. Option Menu ystem Flowchart 108
ELECTRICAL ASSEMBLY DRAWINGS 111

User’s Manual—SNAP™ 600 Printer
Electrical Components Drawing 112
Electrical Components Parts List 113
Electrical ystem chematic 114
Harness Connections 116
MECHANICAL ASSEMBLY DRAWINGS 117
Unwind Assembly 118
Unwind Parts List 119
Decurler Assembly 120
Decurler Parts List 121
Web Guide Assembly 122
Web Guide Parts List 123
Print Head Assembly 124
Print Head Parts List 125
Platen Roller Assembly 126
Platen Roller Parts List 127
Ink Rewind Assembly 128
Ink Rewind Parts List 129
Upright Frame Assembly 130
Upright Frame Parts List 131
Covers Assembly 132
Covers Parts List 133
Feed – Drive Train Assembly 134
Feed – Drive Train Parts List 135
Knife Drive – Nip Roller Assembly 136
Knife Drive – Nip Roller Parts List 137
Rewind Assembly Drawing (Option) 138

User’s Manual—SNAP™ 600 Printer
Rewind Parts List (Option) 139

User’s Manual—SNAP™ 600 Printer 9
1.0 Introduction
The AVERY DENNISON SNAP 600 printer is designed for convenience, eas
installation and operation, and dependabilit . It is capable of printing two-sided
brand/care labels at a rate of up to 12 inches (305mm) per second. Your AVERY
DENNISON SNAP 600 printer allows for quick change-outs of inks, stock, and
label sizes, providing the versatilit required to meet most brand/care labeling
needs.
This manual is prepared for the actual printer operator, and is intended to be an
eas -to-use, quick reference guide. It contains procedures for receiving,
handling, set-up, installation, operation, and maintenance of the AVERY
DENNISON SNAP 600 printer.
Please read this section of the manual to familiarize ourself with the printer and
to guide ou through the initial receiving and set-up of our new AVERY
DENNISON SNAP 600 printer. Throughout this manual, a s stem of NOTES,
CAUTIONS, and WARNINGS has been used to quickl identif ke information
ou need to help ensure our personal safet and to operate the printer properl .
Before ou install or use our new AVERY DENNISON SNAP 600 printer, it is
important to review all NOTES, CAUTIONS, and WARNINGS in this manual to
help ensure maximum benefit from our printer. We also strongly suggest that
you watch the 17-minute training video, which will operate in any CD-ROM
drive. You ma want to keep the training video with this manual for eas , quick
reference in the future.
NOTES call attention to information that is es ecially
significant to understanding and o erating the equi ment.
CAUTION notices inform you of actions or situations in
which the rinter might be damaged.
WARNING notices describe situations in which lack of
attention or insufficient equi ment knowledge could cause
either ersonal injury or damage to the rinter.




10 User’s Manual—SNAP™ 600 Printer
2.0 Installation
2.1 Pre aring for the installation
2.1.1 AC Power Line
NOTE: AVERY DENNISON requires that the minimum
electrical service be 10 Am s @ 115VAC or 6 Am s @
230VAC. This will allow the AVERY DENNISON SNAP 600
rinter, PC, and any additional su ort or service
equi ment to be lugged into the same service. It is
highly recommended that the rinter and its accessories
be on a dedicated circuit.
The electrical service suppl ing power to the AVERY DENNISON SNAP 600
printer or to peripheral equipment connected to the AVERY DENNISON SNAP
600 printer should meet standard electrical code practices, including proper
grounding and neutrals.
2.1.2 Location Considerations
The printer weighs 45 pounds (20.5 Kg) and requires a table of sufficient qualit
and strength to handle this load. The AVERY DENNISON SNAP 600 printer
requires an area with the approximate dimensions of 72" wide x 30" deep x 32"
high (1.8 m x 76 cm x 81 cm). The host PC (if used) and an printer options will
increase the required area. AVERY DENNISON recommends using an industrial
t pe worktable. Refer to Figure 1 below.
The AVERY DENNISON SNAP 600 printer is designed for eas operator
accessibilit to the printer controls and components. Select our AVERY
DENNISON SNAP 600 printer’s location to meet the following criteria:
1. Choose an area that maintains optimum flow of our product and allows for
the operator’s comfort. Consider the ph sical demands being placed on the
operator with respect to height of the table on which the printer will be
placed, the amount of space around the printer, and the operator’s
accessibilit to the printer. Refer to Figure 1.
2. While AVERY DENNISON has designed the printer to be reasonabl quiet,
select an area where repetitious noise from printing and cutting processes is
acceptable.
CAUTION: It is each customer’s res onsibility to make
sure that the workstation created for the AVERY
DENNISON SNAP 600 rinter meets the recommended
requirements to ensure o timal o eration of the rinter.



User’s Manual—SNAP™ 600 Printer 11
Figure 1 Recommended Workstation Layout
2.1.3 Personal Com uter Requirements
This section describes the hardware and application software requirements for
the personal computer ou will be using to download information to the AVERY
DENNISON SNAP 600 printer.
The AVERY DENNISON SNAP 600 printer can be connected to an t pe of
computer capable of sending the AVERY DENNISON Command Language, or
PCL.
PCMate Platinum application supports the new remote virtual control / displa
panel feature when using the AVERY DENNISON SNAP 600 printer. The
software can also be automaticall upgraded via the Internet, and it utilizes the
higher communication speeds of the AVERY DENNISON SNAP 600 printer.
NOTE: When using PCMate Platinum, the following
minimum system requirements are strongly
recommended:
• IBM® PC or Compatible
• Microsoft Windows® 2000, XP or later
• 256 Megab tes of RAM
• At least 4 Gigab te of available disk space
• Pentium III or later processor, 800Mhz minimum
• CD ROM drive
• Internet Connection to access software upgrades and remote diagnostics


12 User’s Manual—SNAP™ 600 Printer
Refer to our PCMate Platinum user’s manual for proper installation procedures.
2.1.4 User Safety
1. Follow all of the safet requirements and procedures established for our
facilit .
2. Turn off the power to the printer before cleaning, servicing, or replacing an
components.
3. It is not necessar to turn off the power when loading or changing supplies.
CAUTION: Since the AVERY DENNISON SNAP 600 rinter
has some inch oints; the machine has been designed to
rotect these areas. To o timize rinter o eration and
erformance, and to reserve the integrity of the machine’s
safety features, AVERY DENNISON strongly recommends
that these features not be modified or by assed.
2.2 Receiving
The AVERY DENNISON SNAP 600 printer-shipping carton weighs 65 pounds
(30 Kg). It is shipped in a large cardboard carton speciall made to protect the
printer, and ma be awkward or difficult to move b hand to its installation
location.
CAUTION: Do not remove the rinter from the carton or
un ack in the shi ing / receiving de artment.
1. Move the AVERY DENNISON SNAP 600 printer with a forklift, forkcart or
handcart to its intended location. It is easier and safer to use one of these
handling devices to move the printer. Leaving the printer in the carton while
it is being moved within our facilit will help protect it until placed in its
new location.
2. The stacker, remote displa /control unit and an other accessories
purchased for the printer ma be shipped separatel .
2.3 Un acking
2.3.1 Removing the rinter from the carton
1. Open the carton from the top b removing the banding straps and/or cutting
the taped seam on the top of the carton.
2. Remove the foam-packing la er (see Figure 2).



User’s Manual—SNAP™ 600 Printer 13
CAUTION: Do not discard any of the acking / shi ing
material in case you have to move the rinter to another
location or return it to AVERY DENNISON for service.
3. Open the plastic covering protecting the printer.
4. Position our left hand in the foam cutout above the stock arbor. Grasp the
lower stacker-mounting shaft. Carefull lift it out of the box, and place the
printer on the workstation table.
5. Turn the Stock Arbor knob counter-clockwise and remove the protective
foam behind the Stock Arbor.
6. Unpack the stacker from its box and place it on the workstation table next to
the printer. Refer to Section 2.5.1, Attaching the Stacker.
Top Foam Packing Layer
Poly Bag Covering
Carton
Band Strap – International
Only
International Shipping Blocks
Figure 2 Shipping Carton
2.3.2 Ins ection / Inventory Checklist
1. Inspect the printer for an damage that ma have occurred as a result of
shipping.
2. Check the AVERY DENNISON SNAP 600 printer shipping carton to be sure
the following items are also included with our printer.


14 User’s Manual—SNAP™ 600 Printer
 AVERY DENNISON SNAP 600 printer User's Manual
 Serial Cable
 A quick-disconnect power cord for 115-Volt printer)
 PCMate Platinum software (CD)
 Instructional Video (CD)
3. If ou see obvious damage to the printer, or if an items listed above are
missing, contact AVERY DENNISON for further instructions.
• In the U.S.A., call [phone], select option for Customer Service.
• In all other countries, please contact our local AVERY DENNISON supplier.
2.4 Printer Descri tion
Shown below are the important parts of the AVERY DENNISON SNAP 600
Printer. Please take a moment to familiarize ourself with the printer.
Upper Ink Ar ors
Control Panel
Stock Ar or
Lower Print Station
Stock (We ) Guide
Upper Print Station
Rotary Knife
Stacker
Lower Ink Ar ors
Figure 3 AVERY DENNISON SNAP 600 Printer
NOTE: Please take some time to become familiar with the
rinter’s major com onents and their functions. Refer to
Figure 3.


User’s Manual—SNAP™ 600 Printer 15
• he Stock Arbor holds the stock suppl roll. B rotating the outer knob
clockwise or counterclockwise, ou can adjust the Stock Arbor to
accommodate stocks ranging from ½ inch - 2 ¼ inches (12.7 mm - 57.2 mm)
wide.
• he Stock or Web Guide is adjusted b rotating the black knob.
• he Upper and Lower Print Stations are equipped with knobs for adjusting
print head pressure and print densit to control the print qualit .
• he Upper and Lower Ink Arbors are spring loaded, allowing them to open
up and self center the ink cores to each other. The accommodate ink rolls
ranging from 1 inch - 2 ½ inches with Inch Adapter or from 25 mm – 60 mm
with the Metric Adapter.
• A Rotary Knife Assembly is supplied with the printer. For applications
utilizing woven tapes, a Sonic Knife accessor option providing ultrasonic
cutting and sealing is available.
• he Stacker collects the finished, printed labels. You can adjust it to
accommodate a variet of label stocks and short or long labels. Once the
stacker reaches the bottom, the printer will stop, indicate the stacker is full,
and allow ou to remove the labels.
• he Control Panel with buttons and LED’s indicate printer status and
information about specific jobs.
WARNING: This is a class A roduct. In a domestic
environment this roduct may cause radio
interference in which case the user may be required
to take adequate measures.


16 User’s Manual—SNAP™ 600 Printer
2.5 Setting U the Printer
2.5.1 Attaching the Stacker
Platform
La el Stop
Rotary Knife
Shafts
Stacker Sensor
Switch
Figure 4 Rotary Knife and Stacker with Bottom Tipped Out
The stacker and knife are two separate assemblies that can be installed and/or
replaced easil and quickl . For information on removing or adjusting the
stacker, refer to Section 4.2.
1. Locate the two shafts on the printer below the Auxiliar Feed and Knife
assembl (see Figure 4).
2. Slide the stacker onto the two shafts until the backside of the stacker is
be ond the stock size to be run.
NOTE: Be sure to slide the to of the stacker behind the
Ni Roller stri ing late.
3. Connect the stacker interface cable extending from the bottom of the stacker
assembl into the larger connector on the right side of the printer. Rotating
the connector and appl ing light pressure inward will help engage the
connectors.
NOTE: There is a sleeve on the connector that will sna
when the connector is fully engaged with the mating
connector. The two cables will slide into each other only
when the connectors are ro erly aligned with each other.



User’s Manual—SNAP™ 600 Printer 17
2.5.2 Checking the Main Fuse Configuration
WARNING: Before owering on the rinter, you must
check to be sure the main fuses on the AC ower
rece tacle are set for the a ro riate voltage for your
location (Line voltage of 90-132VAC @ 50-60Hz, single
hase or 180-265VAC @ 50-60Hz, single hase).
The main fuse(s) on the AVERY DENNISON SNAP 600 printer are located inside
the AC power entr receptacle on the backside of the printer (see Figure 5). The
AC power entr has a fuse drawer that holds the fuse(s) and selects the
appropriate line voltage.
1. Look at the line voltage level shown in the window on the back of the printer
(see Figure 1). If the number in the window matches the appropriate voltage
for our location, ou can proceed with setting up our printer.
2. If the line voltage does not match the voltage for our location, contact our
local AVERY DENNISON supplier. To change the Fuse Configuration, see
Appendix 1.
• In the U.S.A., call [phone].
• In all other countries, please contact our local AVERY DENNISON supplier.
WARNING: Some rinters require internal changes when
switching the line (mains) voltage from 115V to 230V.
Refer to A endix 1 for instructions. Failure to follow the
instructions may result in damage to the rinter.
CAUTION: If the number in the window DOES NOT match
the AC ower line intended to be su lied to the rinter,
DO NOT lug in the ower cord.
WARNING: Attem ting to o en the AC ower entry with
the AC ower cord already inserted will damage the AC
entry.
115V Fuse Line Voltage Setting
2 0 0 5 0 8
1 2 3
Date Code
–
Year Month





18 User’s Manual—SNAP™ 600 Printer
Figure 5 Right Side of Printer – Rear View
2.5.3 Installing the Power Cord
A quick-disconnect power cord is shipped with each 115V printer. The cord for
115V printers will use the standard three-prong plug used in the U.S.A.
If a power cord is not supplied with our printer, and our printer is operating at
a rating other than 115V, ou will need to obtain a power cord for our voltage
application. The power cord should have an IEC-320-C13 plug on one end and
the appropriate plug for our power receptacle at the other end.
1. Locate the AC power entr receptacle on the backside of the printer just
below the power switch (see Figure 5).
2. Plug the power cord into the AC power entr receptacle.
2.5.4 Installing the PC Interface Cable
If ou will be using our AVERY DENNISON SNAP 600 printer with a personal
computer, one of the following computer interface cables is required:
• Null-modem serial cable with Part number 581139 connector
• USB / Serial adapter – Part number 581140
• Ethernet adapter
1. Locate the communication cable connectors on the backside of the printer
(see Figure 6).
2. Plug in the serial cable connection to the serial port.
115 V Fuse Line Voltage Setting
Serial Port for Communication to Printer AC Connection for Power Ca le
Power
Switch
Figure 6 Rear View of the Printer

User’s Manual—SNAP™ 600 Printer 19
2.5.5 Installing PCMate Platinum Software
The software used to drive the AVERY DENNISON famil of printers is covered
in a separate manual. The PCMate Platinum software is a Windows
®
application
used to create formats for the AVERY DENNISON SNAP 600 printer as well as
all other AVERY DENNISON control printers.
The printer is also capable of operating directl from a mainframe when using
the RS232 interface and AVERY DENNISON's command language (PCL).
NOTE: When using PCMate Platinum with virtual control /
dis lay interface, the remote control / dis lay module will
function. However, it is only needed when the rinter is
driven by a mainframe com uter or other software
interface ackages.
2.6 Printing a Test Label
2.6.1 Loading Su lies
Before ou can print a test label, the printer must be loaded with stock and ink.
Refer to section 3.1 for instructions on loading the stock and ink.
2.6.2 Turning the Printer on
Turn the power switch on. The power switch is located on the back of the
printer, just above the power cord.
The four lights on the Printer Control Panel will come on for a few seconds, and
then all four lights will start to flash. This indicates that the printer is performing
its internal diagnostic tests. After several seconds, the lights will stop flashing
and the Read light will come on. This indicates that the printer is read .
If an problems occur, see sections 9 and 10, Troubleshooting.
2.6.2 Selecting the Test Format
There are two test formats built into the printer. These are selected using the
Option Menu S stem. The steps below describe how to select one of the test
formats. For more information on the Option Menu S stem, see section 3.4.
When the instructions say to ress a button, ress the
button for a short time and release it. When the
instructions say to ress and hold a button, ress the
button and hold it down until the rinter res onds.
When you are in the O tion Menu System, you can get out
by ressing and holding the Voice button until the rinter
says “Returning to rint mode.”



20 User’s Manual—SNAP™ 600 Printer
1. Press and hold the Voice button until the printer sa s “Press Start for Test
Patterns.”
2. Press the Start button. The printer will sa “Press Start for Test Pattern 1.” If
ou want to print test pattern 1, press the Start Button, then go to step 3. If ou
want to print test pattern 2, press the Voice button. The printer will sa “Press
Start for Test Pattern 2.” Press the Start button.
3. The printer will sa “Read to print test pattern 1 (or 2), Returning to print
mode.” At this time the Data light will come on. The printer is now read to
print the test labels.
2.6.3 Printing the Test Labels
Press the Start button. The stacker (if installed) will move the platform to its start
position and the printer will begin printing the test labels.
If an problems occur, either the Suppl or Error light will come on. If this
happens, press the Voice button and the printer will sa a message telling what
the problem is. Correct the problem and press the Start button again. Repeat
this until the printer runs continuousl .
If ou can’t get the printer to run, refer to sections 9 and 10 Troubleshooting.