Avery Dennison Monarch 9419 Service manual

ONLINE MODE
SYSTEM
ADMINISTRATOR’S
GUIDE
Avery Dennison®
Monarch®
9419 Printer
TC9419ONSA Rev. AB 11/16
© 2016 Avery Dennison Corp.
All rights reserved.
Classification: Avery Dennison - Public
Printer
Solutions

Each product and program carries a respective written warranty, the only warranty on
which the customer can rely. Avery Dennison Corp. reserves the right to make changes in
the product, the programs, and their availability at any time and without notice. Although
Avery Dennison Corp. has made every effort to provide complete and accurate
information in this manual, Avery Dennison Corp. shall not be liable for any omissions or
inaccuracies. Any update will be incorporated in a later edition of this manual.
©2016 Avery Dennison Corp. All rights reserved. No part of this publication may be
reproduced, transmitted, stored in a retrieval system, or translated into any language in
any form by any means, without the prior written permission of Avery Dennison Corp.
Trademarks
ZPL II is a registered trademark of ZIH Corp.ZIH Corp. and Avery Dennison are not related in any
way, and ZIH Corp. has not licensed or otherwise sponsored the MONARCH® or Avery Dennison
printers or the MONARCH LANGUAGE INTERPRETER™.
MONARCH, MONARCH LANGUAGE INTERPRETER, MLI, and MPCL are trademarks
of Avery Dennison Retail Information Services LLC.
Avery Dennison® is a trademark of Avery Dennison Corp.

Classification: Avery Dennison - Public Table of Contents i
TABLE OF CONTENTS
GETTING STARTED................................................................................................................... 1-1
Audience ............................................................................................................................. 1-1
Using the Control Panel......................................................................................................... 1-1
CONFIGURING THE PRINTER..................................................................................................... 2-1
Setting the Speed................................................................................................................. 2-2
Setting the Print Contrast ...................................................................................................... 2-2
Setting the Feed Mode .......................................................................................................... 2-2
Setting the Supply Position.................................................................................................... 2-3
Setting the Print Position....................................................................................................... 2-3
Setting the Margin Position.................................................................................................... 2-4
Setting the Backfeed............................................................................................................. 2-4
Setting the Dispense Position ................................................................................................ 2-4
Setting the Backfeed Distance ............................................................................................... 2-5
Setting the Monetary Sign...................................................................................................... 2-5
Setting the Secondary Sign.................................................................................................... 2-6
Setting the Number of Decimal Places .................................................................................... 2-6
Setting the Numeric Format ................................................................................................... 2-6
CONFIGURING THE MEDIA ........................................................................................................ 3-1
Supply Setup Information....................................................................................................... 3-1
Setting the Supply Type ........................................................................................................ 3-2
Calibrating the Sensor (Manual Setup).................................................................................... 3-3
Sensor Locations............................................................................................................... 3-3
Setting the Threshold Detection ............................................................................................. 3-4
Setting the Maximum Calibration Length ................................................................................. 3-4
Setting the Registration Length.............................................................................................. 3-4
Advanced Sensor Setup ........................................................................................................ 3-5
SETTING COMMUNICATIONS..................................................................................................... 4-1
Using Serial Communications................................................................................................. 4-1
Setting the Baud Rate........................................................................................................ 4-1
Setting the Parity............................................................................................................... 4-2
Setting the Data Bits.......................................................................................................... 4-2
Setting the Stop Bits.......................................................................................................... 4-2
Using Ethernet Communications............................................................................................. 4-3
Viewing the Ethernet Settings............................................................................................. 4-3
Configuring Ethernet Settings............................................................................................. 4-3
Entering a Static IP Address, Subnet Mask, and Default Gateway........................................... 4-4
USING ADVANCED SETUP......................................................................................................... 5-1
Setting the Power-up Mode.................................................................................................... 5-2
Setting the Display Brightness ............................................................................................... 5-2
Setting the Date and Time ..................................................................................................... 5-2
Setting the Language............................................................................................................ 5-3
Setting MLI Interpreter Options .............................................................................................. 5-3

ii Online Mode System Administrator’s Guide Classification: Avery Dennison - Public
USING DIAGNOSTICS................................................................................................................ 6-1
Printing a Test Label............................................................................................................. 6-1
Printing the Current Configuration .......................................................................................... 6-2
Using the Service Menu......................................................................................................... 6-3
USING THE PRINTER MANAGEMENT UTILITY.............................................................................A-1
Configuring Ethernet Settings ................................................................................................A-1
Configuring WiFi Settings......................................................................................................A-3
Configuring the Printer..........................................................................................................A-5
Transferring Files .................................................................................................................A-6
MENU STRUCTURE ...................................................................................................................B-1

Classification: Avery Dennison - Public Getting Started 1-1
GETTING STARTED
The Avery Dennison® Monarch® 9419 Printer prints on thermal transfer (ribbon) and
thermal direct labels or tags. The printer prints labels continuously (in one strip) or on-
demand (one label at a time). You can print on die cut, black mark, or continuous (non-
indexed) supplies.
The printer operates in either online or offline mode:
Online Mode Use online mode when the printer receives print data from a
connected host (PC or network).
This manual contains information about online mode.
Offline Mode Use offline mode (stand-alone mode) when the printer receives data
from a keyboard or scanner. The printer is not connected to a host.
For offline mode information, refer to the Offline Mode System
Administrator’s Guide.
Audience
This manual is for the System Administrator who configures and updates the printer.
♦To load supplies, print labels, or care for the printer, refer to the Equipment Manual.
♦To create format and batch packets for printing or how to configure the printer online,
refer to the Packet Reference Manual.
Use the Printer Management Utility to transfer files to the printer and configure the
printer. See Appendix A, “Using the Printer Management Utility” for more information.
Using the Control Panel
The control panel has an LCD display with two function buttons and a navigation button.
1
Function Button
Navigation Button

1-2 Online Mode System Administrator’s Guide Classification: Avery Dennison - Public
Menu Item Description
Online Setup Configuring the printer for use while connected to a host. See
Chapter 2 “Configuring the Printer” for more information.
Offline Setup Configuring the printer for use in offline mode. Refer to the Offline
Mode System Administrator’s Guide.
Media Setup Configuring the supply type and calibrating the sensors. See
Chapter 3, “Configuring the Media” for more information.
Communication Setting up serial or Ethernet communications. See Chapter 4,
“Setting Communications” for more information.
Data Entry Select and enter data for pre-loaded formats. Refer to the Offline
Mode System Administrator’s Guide.
Advanced Setup System settings such as date and time, display brightness, etc. See
Chapter 5, “Using Advanced Setup” for more information.
Diagnostic Printing a test label or the printer’s configuration, viewing printer
information, etc. See Chapter 6, “Using Diagnostics” for more
information.
Service Contains Service information, which requires a separate password to
access.

Classification: Avery Dennison - Public Configuring the Printer 2-1
CONFIGURING THE PRINTER
This chapter explains how to select the speed, contrast, feed mode, supply position,
print position, margin position, backeed, dispense position, backfeed distance, monetary
sign, secondary sign, decimal places, and numeric format.
The online setup options are listed in the table below.
Option
Choices
Default
Speed
1.5/2/3/4/5/6/7/8
5
Contrast -156 to 156 0
Feed Mode Continuous/On-Demand Continuous
Supply Position -149 to 300 dots (203 dpi) or
-222 to 300 dots (300 dpi)
0
Print Position -99 to 99 dots 0
Margin Position -99 to 99 dots 0
Backfeed Enable/Disable Enable
Dispense Position 10 to 200 dots 65
Backfeed Distance 10 to 200 dots 65
Monetary Sign No symbol, Euro, Chinese, Thai, Korean,
Russian, India, Austria, Finland, Sweden, Italy,
Spain, France, Germany, Japan, UK, USA
USA
Secondary Sign No/Print No
Decimal Places None/One Digit/Two Digits/Three Digits Two Digits
Numeric Format Standard Zero/Slashed Zero Standard
Zero
2

2-2 Online Mode System Administrator’s Guide Classification: Avery Dennison - Public
Setting the Speed
Select the print speed in IPS (inches per second). If print quality is important, reduce the
print speed - a lower print speed increases the print quality of labels. Use premium
supplies when printing at high speeds. The default setting is 5.
Select To
1.5 Print at 1.5 IPS.
2 Print at 2.0 IPS.
3 Print at 3.0 IPS.
4 Print at 4.0 IPS.
5
6
7
8
Print at 5.0 IPS.
Print at 6.0 IPS.
Print at 7.0 IPS.
Print at 8.0 IPS.
Note: The maximum speed using a 300 dpi printhead is 6.0 ips.
The maximum speed using peel mode is 3.0 ips.
Setting the Print Contrast
Having the correct print contrast/density setting is important because it affects bar code
scan ability and printhead life. The default is 0.
Solid black print cannot exceed 30% of any given square inch of the supply.
Select To
Navigation
button: or Selects positive or negative and which position to change.
Navigation
button: or Increase or decrease the contrast to darken or lighten the print.
Setting the Feed Mode
Set the feed mode based on your application and supply type. The default is continuous.
Select To
Continuous Print all tags or labels in a batch (job) in one strip.
On-Demand Print one label, once that label is removed, the next label prints.

Classification: Avery Dennison - Public Configuring the Printer 2-3
Setting the Supply Position
This function adjusts the position of the supply relative to the index marks in the feed
direction. Adjust the supply position to compensate for supply variation. The
adjustments are in dots where one dot equals 0.0049 inch. The default is 0.
Select To
Navigation
button: or Selects positive or negative and which position to change.
Navigation
button: or Increase or decrease the supply position to move the print up or down.
Setting the Print Position
This function adjusts the image’s position on the supply in the feed direction. Adjust the
print position if the print is too close to the top or bottom of the supply, or overtypes the
pre-printed area. The adjustments are in dots where one dot equals 0.0049 inch. The
default is 0.
Select To
Navigation
button: or Selects positive or negative and which position to change.
Navigation
button: or Increase or decrease the print position to move the print up or down.

2-4 Online Mode System Administrator’s Guide Classification: Avery Dennison - Public
Setting the Margin Position
This function adjusts where the format prints side to side on the supply. The adjustments
are in dots where one dot equals 0.0049 inch. The default is 0.
Select To
Navigation
button: or Selects positive or negative and which position to change.
Navigation
button: or Increase or decrease the margin position to move the print left or right.
Setting the Backfeed
Backfeed advances each printed label to the desired dispense position. Once that label is
removed, the next label to be printed is backed up underneath the printhead. The default
is enable.
Select To
Disable Disable backfeed.
Enable Enable backfeed. The printer moves the supply backwards before
printing.
Setting the Dispense Position
This function adjusts the amount to advance each label to allow for easy removal from the
printer. The default is 65.
Select To
Navigation
button: or Selects positive or negative and which position to change.
Navigation
button: or Increase or decrease the margin position to move the print left or right.
Print too far to the left
Print too far to the right

Classification: Avery Dennison - Public Configuring the Printer 2-5
Setting the Backfeed Distance
The function adjusts the amount to move the label backwards at the start of each batch
(or label in on-demand mode). The backfeed distance should be equal to or less than the
dispense position. If the backfeed distance is greater than the dispense position, the
dispense position automatically changes to match the backfeed distance. The default is
65.
Select To
Navigation
button: or Selects positive or negative and which position to change.
Navigation
button: or Increase or decrease the margin position to move the print left or right.
Setting the Monetary Sign
The printer contains 16 different currency symbols. The default is USA.
Select To
None Does not print a monetary sign.
Euro Print the € sign.
Chinese Print the ¥ sign.
Thai Print the sign.
Korean Print the sign.
Russian Print the sign.
India Print the Rs sign.
Austria Print the sign.
Finland Print the sign.
Sweden Print the Kr sign.
Italy Print the L. sign.
Spain Print the P sign.
France Print the F sign.
Germany Print the sign.
Japan Print the ¥ sign.
UK Print the £ sign.
USA Print the $ sign.

2-6 Online Mode System Administrator’s Guide Classification: Avery Dennison - Public
Setting the Secondary Sign
If you select the dollar as the monetary sign, you can print amounts less than $1.00 either
by using a dollar sign and decimal ($0.30) or by using a cent sign (30¢). The default is
No.
Select To
No Do not print a secondary monetary sign.
prices under $1.00 will print like this: $ .45
Yes Print a secondary monetary sign.
prices under $1.00 will print like this: 45¢
Note: The same option applies to the appropriate secondary sign for monetary signs
other than the dollar.
Setting the Number of Decimal Places
you might print prices like this: $24.00 (2decimal places) or like this: $24 (0decimal
places). The default is Two Digits.
Select To
None Do not use decimal places.
prices print as whole numbers: $20
One Digit Print one place after the decimal.
prices print like this: $20.5
Two Digits Print two places after the decimal.
prices print like this: $20.50
Three Digits Print three places after the decimal.
prices print like this: $20.500
Setting the Numeric Format
The numeric format sets how the zero character prints; either without a slash, 0 or, with a
slash, Ø. The default is Standard Zero.
Select To
Standard Zero Do not print zeroes with a slash.
Slash Zero Prints zeroes with a slash (Ø).

Classification: Avery Dennison - Public Configuring the Media 3-1
CONFIGURING THE MEDIA
This chapter explains how to select the supply type and manually calibrate the
sensors.
The media setup options are listed in the table below.
Option
Choices
Default
Supply Type Gap/Black Mark/Continuous Gap
Manual Setup Gap/Black Mark/Continuous NA
Threshold Detect Auto/Fixed Auto
Maximum Length 1 to 10.0 inches (25mm to 254mm) 253 mm
Advanced On/Off OFF
Supply Setup Information
♦When using die cut 4x6 supplies, no calibration is required. The printer calibrates
automatically when supply is loaded and the user presses Feed.
♦When using pre-printed supply or tinted supply, manually calibrate the sensor.
3

3-2 Online Mode System Administrator’s Guide Classification: Avery Dennison - Public
Setting the Supply Type
Set the printer’s supply type to match the loaded supplies.
Note: The printer automatically calibrates the sensor based on the selected supply
type.
Select For
Gap Die cut supplies have a rounded edge. The supply is sensed using
the gap between labels.
Black Mark Black marks on the back of the supply for sensing. The supply is
sensed using the black marks. Tag supply commonly uses black
marks.
Continuous Continuous supply does not have any index marks for sensing or
perforations.

Classification: Avery Dennison - Public Configuring the Media 3-3
Calibrating the Sensor (Manual Setup)
When using pre-printed or tinted supply, manually calibrate the sensor.
Select For
Gap Calibrate die cut supply:
Follow instructions on screen to place backing paper over the die cut
sensor. Close the cover. Press Select. Then, place label over the
sensor, close the cover and press Select. A message appears with
intensity and threshold readings when successful. If not, recalibrate.
Black Mark Calibrate black mark supply:
Follow instructions on screen to place a black mark over the black
mark sensor. Close the cover. Press Select. Then, place label or
tag (not black mark) over the sensor, close the cover and press
Select. A message appears with intensity and threshold readings
when successful. If not, recalibrate.
Continuous Calibrate continuous supply:
Follow instructions on screen to remove supply from the printer.
Close the cover. Press Select. Then, place label or tag in the
printer, close the cover and press Select. A message appears with
intensity and threshold readings when successful. If not, recalibrate.
Sensor Locations
Note the location of the die cut and black mark sensor:
Die Cut Sensor
Black Mark Sensor

3-4 Online Mode System Administrator’s Guide Classification: Avery Dennison - Public
Setting the Threshold Detection
Set the sensor’s threshold detection.
Select For
Auto Use for plain white supply.
Fixed Use for pre-printed or tinted supply.
Setting the Maximum Calibration Length
If you experience frequent supply errors, calibrate the maximum supply length. This
value is entered in millimeters. The default is 253 mm (10 inches).
Select To
Navigation
button: or Selects positive or negative and which position to change.
Navigation
button: or Increase or decrease the maximum calibration length.
Setting the Registration Length
The registration length is available using version 2.1 or greater firmware.
Enable or disable the registration length to control how the printer calibrates and/or tries
to print formats when the format size differs from the loaded supply length.
Select For
On Prints formats according to the length specified in the format header
.
Refer to the Packet Reference Manual for more information about
creating formats. The loaded supply length must match the length in
the format header or an error occurs.
This is helpful when using one supply size, because the printer
calibrates to a specific format. For example, your supply is four-
inches long and a four-inch format is received by the printer. The
printer prints the entire format and calibrates to four inches.
Off Prints formats without reading the length from the format header.
This is the default mode, which ensures compatibility with previous
versions of firmware.
The printer calibrates by looking for sense marks on the supply. It
prints the data that fits on the loaded supply. For example, your
supply is 2.0-inches long, but a four-inch long format is received by
the printer. The printer prints only the first two inches of the format
and does not error.
This is helpful when using multiple supply sizes and multiple formats.
Note: Operators should calibrate supply whenever changing the supply type or the
supply size.

Classification: Avery Dennison - Public Configuring the Media 3-5
Advanced Sensor Setup
If you experience frequent supply errors, set the minimum supply length and the
maximum gap/black mark. This value is entered in millimeters. The default is OFF.
Select For
On To set the minimum supply length and the maximum gap or black
mark length for the sensor’s auto calibration. Press Select. Use the
navigation button to scroll to set the Min. Paper (minimum supply
length in mm) and Max. Gap/Mark (maximum gap or black mark
length).
Off Do not set the minimum supply length and the maximum gap or black
mark length for the sensor’s auto calibration.

3-6 Online Mode System Administrator’s Guide Classification: Avery Dennison - Public

Classification: Avery Dennison - Public Setting Communications 4-1
SETTING COMMUNICATIONS
This chapter tells you how to set the serial and Ethernet communication values.
These values provide the link for normal online printing.
The communication settings at the printer must match the host’s communication values.
Using Serial Communications
The serial communication values are in the table below.
Option
Choices
Default
Baud rate 1200/2400/4800/9600/19200/38400/
57600/115200
9600 bps
Parity
None/Even/Odd
None
Data Bits 7/8 8
Stop bits 1/2 1
Note: The serial values on the printer must match those at the host.
Setting the Baud Rate
Baud rate is the speed, in bps (bits per second), at which the printer sends and receives
data. The default is 9600 bps.
Select To
1200 Communicate at 1200 bits per second.
2400 Communicate at 2400 bits per second.
4800 Communicate at 4800 bits per second.
9600 Communicate at 9600 bits per second.
19200 Communicate at 19200 bits per second.
38400 Communicate at 38400 bits per second.
57600 Communicate at 57600 bits per second.
115200 Communicate at 115200 bits per second.
4

4-2 Online Mode System Administrator’s Guide Classification: Avery Dennison - Public
Setting the Parity
Parity checks the validity of data entering the printer. The parity bit immediately follows
the last data bit for a character. The parity bit is adjusted according to the parity so the
data bits in the character, with the parity bit, form an odd or even number when summed.
Select To
None Set the parity to none (no parity check).
Odd Set the parity to odd.
Even Set the parity to even.
Setting the Data Bits
Data bits specifies how many bits the printer uses to define a character.
Select To
7 Set the word length to seven.
8 Set the word length to eight.
Setting the Stop Bits
A stop bit follows the data and parity bits to signal the end of a character.
Select To
1 Set the stop bit length to one.
2 Set the stop bit length to two.