Avery Dennison FRESHMARX 9415 Service manual

FRESHMARX™
9415™
Labeling
System
TC9415SA Rev. AE 5/09 ©2007 Avery Dennison Corp. All rights reserved.

Each product and program carries a respective written warranty, the
only warranty on which the customer can rely. Avery Dennison
reserves the right to make changes in the product, the programs,
and their availability at any time and without notice. Although Avery
Dennison has made every effort to provide complete and accurate
information in this manual, Avery Dennison shall not be liable for
any omissions or inaccuracies. Any update will be incorporated in a
later edition of this manual.
©2007 Avery Dennison Corporation. All rights reserved. No part of
this publication may be reproduced, transmitted, stored in a retrieval
system, or translated into any language in any form by any means,
without the prior written permission of Avery Dennison.
WARNING
This equipment has been tested and found to comply with the
limits for a Class A digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is
operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instruction
manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the
user will be required to correct the interference at his own
expense.
CANADIAN D.O.C. WARNING
This digital apparatus does not exceed the Class A limits for
radio noise emissions from digital apparatus set out in the Radio
Interference Regulations of the Canadian Department of
Communications. Le présent appareil numérique n’émet pas de
bruits radioélectriques dépassant les limites applicables aux
appareils numériques de la classe A prescrites dans le
Réglement sur le brouillage radioélectrique édicte par le
ministère des Communications du Canada.
Trademarks
FreshMarx and 9415 are trademarks of Avery Dennison Retail
Information Services, LLC.
Avery Dennison® is a trademark of Avery Dennison Corp.
Avery Dennison Printer Systems Division
170 Monarch Lane
Miamisburg, OH 45342

i
TABLE OF CONTENTS
INTRODUCTION ...............................................................1-1
Using This Manual.......................................................1-1
Audience ....................................................................1-1
About the Printer .........................................................1-2
CHANGING PRINTER SETTINGS .......................................2-1
Configuring the Printer.................................................2-2
Assigning a Format (Dual Printer Only)..........................2-3
Assigning a format to a category................................2-4
Assigning a format to a printer...................................2-6
Resetting the formats and printers..............................2-7
Selecting a Format (Single Printer Only) ........................2-8
Setting the Time and Date .......................................... 2-10
Adjusting the Touch Screen ........................................ 2-12
Changing the Password.............................................. 2-13
Adjusting the Distance to Tear Bar .............................. 2-14
Adjusting the Print Position......................................... 2-15

ii
USING THE EDIT UTILITY..................................................3-1
Installing the Edit Utility................................................3-2
Creating and Editing the Data File .................................3-3
Editing home keys.....................................................3-3
Creating and editing product buttons...........................3-4
Updating with USB .......................................................3-6
Killing Data Files..........................................................3-8
Configuring the Network Settings.................................3-10
On the printer:........................................................3-10
On your computer: ..................................................3-12
Uploading the Data File ..............................................3-13
Updating with Ethernet ...............................................3-14
Updating the data file..............................................3-14
Updating the application..........................................3-15
LABEL FORMATS ............................................................A-1
Format 1 .................................................................... A-1
Format 2 .................................................................... A-2
Format 3 .................................................................... A-3
Format 4 .................................................................... A-4
Format 5 .................................................................... A-5
Format 6 .................................................................... A-6

Introduction 1-1
INTRODUCTION
The FreshMarx™ 9415™ Labeling System prints
labels for product freshness and inventory.
Information in this document supercedes information
in previous versions. Check our Web site for the
latest documentation and release information.
Using This Manual
Following is a summary of the contents of this manual:
Chapter Contents
1 Introduction Information you should know
before using the printer.
2 Changing Printer
Settings Assigning formats and setting time and date, backlighting,
password, print position, etc.
3 Using the Edit
Utility Installing and using the Edit Utility to create and edit product
menus, and updating the printer.
A Label Formats Format sizes and content fields.
Note: You may have a custom application that
differs slightly from the examples in this
manual. The screens shown are for reference
only.
Audience
This manual is for the System Administrator who
configures and updates the printer. For information
on printing labels and printer care and maintenance,
refer to the Operator’s Handbook included with your
printer.
1

1-2 System Administrator’s Guide
About the Printer
There are five control buttons located on the right side
of the touch screen.
Button Action
Stops/cancels the current print job.
Advances supply for the selected printer.
or
Selects which printer feeds the supply.
Printer 1 is located on the left side.
Printer 2 is located on the right side.
Note: For the 9415™SP, these buttons
do not function.
Enters the printer configuration menu.
The rest of the touch screen contains product buttons
that are color-coded so you can easily print the item
labels.
The product buttons are blank until you create a
product menu. The home keys have default captions
that can be changed. See Chapter 3, “Using the Edit
Utility,” for information on creating and editing product
menus.
♦ Yellow
♦ Red
♦ Green
♦ Blue
♦ Orange
Printer 1
Printer 2
(Dual printer only)

Changing Printer Settings 2-1
CHANGING PRINTER
SETTINGS
This chapter tells you how to
♦ configure the printer.
♦ assign formats (dual printer only).
♦ select formats (single printer only).
♦ set the time and date.
♦ adjust the touch screen display.
♦ change the Manager Password.
♦ adjust the distance to the tear bar.
♦ adjust the horizontal print position.
♦ adjust the vertical print position.
2

2-2 System Administrator’s Guide
Configuring the Printer
Use the Configure screen to set the date and time,
assign formats, adjust the touch screen settings, and
update the printer. Instructions for configuring the
printer are located under Manager Help.
To access the Manager Help:
1. Press .
2. Enter the Manager Password and press Enter.
The default password is 1234. The Configure
screen appears.
Note: This screen appears differently on the single
printer version.

Changing Printer Settings 2-3
3. Press Manager Help.
Scroll through the text to the instructions you need.
Assigning a Format (Dual Printer Only)
These instructions apply to the dual printer version
only. See “Selecting a Format” for single printer
instructions.
Assign one of six preset label formats to each menu
category, then assign those formats to a printer to
print freshness labels. See Appendix A, “Label
Formats,” for the size and content of each format.
When you assign a format to a menu category, any
labels you print in that category use the selected
format. When you assign a format to Printer 1 or
Printer 2, that format always prints on the assigned
printer. The default assignments are Format 1, Printer
1 for all categories.
Note: If you select a format larger than the loaded
labels, some information may not print.

2-4 System Administrator’s Guide
Assigning a format to a category
To assign a format to a menu category:
1. Press .
2. Enter the Manager Password and press Enter.
The default password is 1234. The Configure
screen appears.
3. Press Assign Format.
4. Press Assign Format To Category.
The currently selected format number appears
across the top of the screen.

Changing Printer Settings 2-5
5. Select a format from the Format list, then press
the category for that format in the Home Key list.
Repeat for each format or category you need.
The assignments appear in the Assigned list.
6. When you are finished, press OK.
7. Assign the format to a printer. See “Assigning a
format to a printer” for more information.
8. When you are finished, press Return to return to
the menu screen. Your assigned format and
printer appears in the status bar.

2-6 System Administrator’s Guide
Assigning a format to a printer
Assign the formats you need to a category before
assigning them to a printer. See “Assigning a format
to a category” for more information.
1. Press .
2. Enter the Manager Password and press Enter.
The default password is 1234. The Configure
screen appears.
3. Press Assign Format.
4. Press Assign Format To Printer.

Changing Printer Settings 2-7
5. Select a format from the Format# list, then press
P1 (Printer 1) or P2 (Printer 2) from the Printer#
list. Repeat for each format you need. The
assignments appear in the Assigned Fmt/Prn list.
6. When you are finished, press OK, then press
Return to return to the menu screen. Your
assigned format and printer appears in the status
bar.
Resetting the formats and printers
You can reset all the format/printer assignments to the
default setting (Format 1, Printer 1 for all categories).
1. Press .
2. Enter the Manager Password and press Enter.
The default password is 1234. The Configure
screen appears.
3. Press Assign Format.
4. Press Reset Formats & Printers.
5. Press OK.

2-8 System Administrator’s Guide
Selecting a Format (Single Printer Only)
These instructions apply to the single printer version
only. See “Assigning a Format” for dual printer
instructions.
Choose from six preset label formats for your
freshness label. See Appendix A, “Label Formats” for
the size and content of each format.
1. Press .
2. Enter the Manager Password and press Enter.
The default password is 1234. The Configure
screen appears.
3. Press Select Format.

Changing Printer Settings 2-9
4. Press the button of the format you need.
The currently selected format number appears
across the top of the screen.
Note: If you select a format larger than the loaded
labels, some information may not print.
5. Press OK.
6. Press Return to return to the product menu.
The label format number appears on the status bar at
the top of the product menu screen.

2-10 System Administrator’s Guide
Setting the Time and Date
You may have a custom application that differs slightly
from the examples in this section. The screens shown
are for reference only.
1. Press .
2. Enter the Manager Password and press Enter.
The default password is 1234. The Configure
screen appears.
Note: This screen appears differently in the single
printer version.
3. Press System.

Changing Printer Settings 2-11
4. Press Set Time/Date.
Set the date format using the drop-down menu
in the mm/dd/yy field.
Select a 12-hour or 24-hour time format.
The default is 12-hour. Press the button to
change the time format to 24-hour.
Use the left and right arrows to set the month,
day, year, day of the week, hour, and minute
fields.
5. Press Set. You return to the System screen.
6. Press OK.
7. Press Return to return to the product screen.

2-12 System Administrator’s Guide
Adjusting the Touch Screen
To adjust the screen contrast and backlight:
1. Press .
2. Enter the Manager Password and press Enter.
The default password is 1234. The Configure
screen appears.
3. Press System.
Use the buttons as follows:
Button Function
Contrast + Increases screen contrast.
Contrast – Decreases screen contrast.
Backlight + Makes the screen brighter.
Backlight – Makes the screen darker.
4. When you are finished, press OK.
5. Press Return to return to the product screen.

Changing Printer Settings 2-13
Changing the Password
A password is required to make any changes to the
printer settings or product screens. To change the
Manager Password:
1. Press .
2. Enter the Manager Password and press Enter.
The default password is 1234. The Configure
screen appears.
3. Press Change Password.
4. Enter the new password.
5. Press Enter.
6. Press Return to return to the product screen.
Note: If you forget the Manager Password, enter
password 5675. The configure screen
appears. Follow the instructions in this
section to reset the password.

2-14 System Administrator’s Guide
Adjusting the Distance to Tear Bar
You can set the distance the labels feed past the tear
bar to remove the labels. The adjustments are in
0.01-inch increments and the default is 0.25.
1. Press .
2. Enter the Manager Password and press Enter.
The default password is 1234. The Configure
screen appears.
3. Press Printer.
Use the buttons as follows:
Button Function
Tear bar+ Feeds labels further past the tear bar.
Tear bar– Feeds labels closer to the tear bar.
Defaults Returns to default settings.
4. When you are finished, press OK.
5. Press Return to return to the product screen.