Avery Weigh-Tronix ZG354 User manual

ZG354
USER’S
MANUAL
DIRECT THERMAL BAR CODE PRINTER

i
COPYRIGHT DECLARATION......................................................................................................1
COMPLIANCES .......................................................................................................................1
1. Introduction ...............................................................................................................3
2. Getting Started...........................................................................................................3
2.1 Unpacking and Inspection .....................................................................................3
2.2 Equipment Checklist..............................................................................................3
2.3 Printer Parts ..........................................................................................................4
2.3.1 Front View......................................................................................................4
2.3.2 Rear View ......................................................................................................4
3 Setup ...........................................................................................................................5
3.1 Setting Up the Printer............................................................................................5
3.2 Loading Label Stock..............................................................................................6
3.3 Peel-Off Installation Assembly (Option).................................................................8
3.4 Loading Label for Peel-off Mode (Option)............................................................11
3.5 External Label Roll Mount Installation (Option)....................................................13
3.6 Cutter Module Installation (Option)......................................................................14
3.7 Loading Label in Cutter Mode .............................................................................17
3.8 Diagnostic Tool ...................................................................................................18
3.8.1 Start the Diagnostic Tool...............................................................................18
3.8.2 Printer Function (Calibrate sensor, Ethernet setup, RTC setup)...................19
3.9 Setting Ethernet by Diagnostic Utility (Option).....................................................20
3.9.1 Using USB interface to setup Ethernet interface ..........................................20
3.9.2 Using RS-232 interface to setup Ethernet interface .....................................21
3.9.3 Using Ethernet interface to setup Ethernet interface ....................................22
3.10. Install Memory Card .........................................................................................24
4. Power on Utilities ....................................................................................................26
4.1 Gap/Black Mark Sensor Calibration.....................................................................26
4.2 Gap/Black Mark Calibration, Self-test, Dump Mode ............................................27
4.3 Printer Initialization..............................................................................................30
4.4 Set Black Mark Sensor as Media Sensor and Calibrate the Black Mark Sensor..31
4.5 Set Gap Sensor as Media Sensor and Calibrate the Gap Sensor .......................31
4.6 Skip AUTO.BAS ..................................................................................................31
5. Maintenance.............................................................................................................32
5.1 Cleaning..............................................................................................................32
6. Troubleshooting ......................................................................................................34
Contents

ii
 LED Status ...................................................................................................34
 Print Quality..................................................................................................35
7. LED and Button Operation......................................................................................36
7.1 LED .....................................................................................................................36
7.2 Button Operation .................................................................................................36
Revise History .............................................................................................................40

1
Compliances
CE Class B:
EN55022: 1998+A1: 2000+A2: 2003
EN55024: 1998+A1: 2001+A2: 2003 IEC 61000-4 Series
EN61000-3-2: 2006 & EN61000-3-3: 1995+A1: 2001
FCC Part 15, Class B
UL, CUL
C-Tick:
CFR 47, Part 15/CISPR 22 3rd Edition: 1997, Class B
ANSI C63.4: 2003
Canadian ICES-003
TÜV/Safety: EN60950: 2000
Wichtige Sicherheits-Hinweise
1. Bitte lesen Sie diese Hinweis sorgfältig durch.
2. Heben Sie diese Anleitung fűr den späteren Gebrauch auf.
3. Vor jedem Reinigen ist das Gerät vom Stromentz zu trennen. Verwenden Sie
keine Flüssig-oder Aerosolreiniger. Am besten eignet sich ein angefeuchtetes
Tuch zur Reinigung.
4. Die Netzanschluß-Steckdose soll nahe dem Gerät angebracht und leicht
zugänglich sein.
5. Das Gerät ist vor Feuchtigkeit zu schűtzen.
6. Bei der Aufstellung des Gerätes ist auf sicheren Stand zu achten. Ein Kippen oder
Fallen könnte Beschädigungen hervorrufen.
7. Beachten Sie beim Anschluß ans Stromnetz die Anschlußwerte.
8. Dieses Gerät kann bis zu einer Außentemperatur von maximal 40℃betrieben
werden.
CAUTION
1. HAZARDOUS MO
V
ING PARTS IN CUTTER MODULE. KEEP FINGER AND OTHER BODY
PARTS AWAY.
2. THE MAIN BOARD INCLUDES REAL TIME CLOCK FEATURE HAS LITHIUM BATTERY
CR2032 INSTALLED. RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN
INCORRECT TYPE.
3. DISPOSE OF USED BATTERIES ACCORDING TO THE MANUFACTURER INSTRUCTIONS.

2
B급기기
(가정용 정보통신기기)
이기기는 가정용으로 전자파 적합등록을 한기기로서
주거지역에서는 물론 모든 지역에서 사용할 수있습니다.

3
1. Introduction
Thank you for purchasing the ZG354 Direct Thermal Bar Code Printer. Although it is a
compact desktop printer, it is reliable and with superior throughput performance.
This printer provides direct thermal printing at user selectable speed of: 2.0, 3.0, 4.0, 5.0,
6.0 or 7.0 inches per second. It accepts roll feed, die-cut, and fan-fold labels for direct
thermal printing. All common bar codes formats are available. Fonts and bar codes can
be printed in 4 directions, 8 different alphanumeric bitmap fonts and a build-in true type
font capability. You will enjoy high throughput for printing labels with this printer.
2. Getting Started
2.1 Unpacking and Inspection
This printer has been specially packaged to withstand damage during shipping. Please
carefully inspect the packaging and printer upon receiving the bar code printer. Please
retain the packaging materials in cover you need to reship the printer.
2.2 Equipment Checklist
Printer
BarTender UltraLite CD disk
Quick start guide
USB port cable
External universal switching power supply
Power Cord
Label Spindle
Fixing tab x2
1.5” core adapter x2
How to Create your own Logo Instructions
If any parts are missing, please contact the Customer Service Department of your
purchased reseller or distributor.

4
2.3 Printer Parts
2.3.1 Front View
2.3.2 Rear View
Note: The interface picture in the quick start guide is for reference only. Please refer to the product
specification for the interfaces availability.
1 2 3 4 5
6
1. USB Interface
2. Centronics Interface
3. RS-232C DB-9 Interface
4. Power Jack
5. Power Switch
6. Rear Label Guide
Top Cover Open Lever
LED Indicator
Feed Button
Top Cover
Clear Window
Backing Paper Opening
Label Opening
Front Panel

5
3 Setup
3.1 Setting Up the Printer
1. Place the printer on a flat, secure surface.
2. Make sure the power switch is off.
3. Connect the printer to the computer with the Centronics or USB cable.
4 Plug the DC power cord into the power jack at the rear of the printer, and then
plug the AC power cord into a properly grounded receptacle.
Note: When plug power code into the rear of printer please make sure the printer power switch is
off.
Power Cord
Power Switch
Power Supply
Plug
USB
RS-232C
Centronics Power Jack

6
3.2 Loading Label Stock
1. Insert a 1” label spindle into a paper roll (If your paper core is 1 inch, remove the 1.5
inch core adapter from the fixing tab).
2. Open the printer’s top cover by releasing the green top cover open levers located
on both sides of the printer and lifting the top cover.
3. Place a roll of paper into internal paper roll mount.
4. Feed the paper, printing side face up, through the label guides and place the label
over the platen.
5. Adjust the black center-biased label guides in or out by turning adjustment knob so
they are slightly touch the edges of the label backing.
Label Roll
1” Label Spindle
Label Roll Mount
Platen
1.5” Core Adapter
Adjustment Knob
Fixing Tab
Label Guide
Printing Side Face up

7
6. Close the printer top cover slowly and make sure the cover locks levers securely.
Note: Failure to securely close and lock the cover will result in poor print quality.

8
3.3 Peel-Off Installation Assembly (Option)
1. Open the top cover.
2. Unscrew the 6 screws in the lower inner cover.
3. Upside down the printer.
4. Unscrew the 2 screws at the lower inner cover
5. Remove the screw at memory card cover.
Remove the
screw
Remove the
screw
Screw
Screws Screws

9
6. Hold the lower cover and lift up the top cover opening levers to separate the lower
inner cover from the lower cover.
7. Thread the harness red connector through the cable hole at the front side of lower
inner cover. Plug the red peel off module harness connector at the location / JP19
(ZG354) on the main board. Place lower inner cover to the lower cover. Install the
peel-off module to the lower inner cover slot.
8. Gently push peel-off panel to lock to the lower inner cover.
Lower inner
cover
Lower cover
Peel-off module
assembly Install one side first
and install another
side

10
9. Reassemble parts in reverse procedures after installing the module.

11
3.4 Loading Label for Peel-off Mode (Option)
1. Open the peel-off module by pulling it out.
2. Thread the label, printing side facing up, through the label guides and place it on top
of the platen.
3. Thread the label through the liner opening, which is beneath the roller.
4. Adjust the black center-biased label guides by turning adjustment knob to fit the
edge of the label backing.
5. Push the peel-off panel back to the printer.
Peel-off Panel
Peel-off Roller
Roller
Adjustment Knob
Peel-off panel

12
6. Close the top cover.

13
3.5 External Label Roll Mount Installation (Option)
1. Attach an external label roll mount on the bottom of the printer.
2. Install a roll of label on the external label roll mount.
3. Feed the label to the external label feed opening through the rear label guide.
4. Open the printer top cover by pulling the top cover open levers.
5. Thread the label, printing side face up, through the label guide and place it on top the
platen.
6. Adjust the label guides by turning adjustment knob to fit the edge of the label
backing.
7. Close the printer top cover.
External Label
Roll Mount
Label
External Label
Feed Opening
Rear Label Guide

14
3.6 Cutter Module Installation (Option)
1. Pull the top cover open levers to open the top cover.
2. Remove the front panel from the lower cover.
3. Remove 6 screws on the lower inner cover.
4. Upside down the printer.
5. Remove two screws at the hinge
6. Remove the screw that fixes the memory card cover.
Screws Screws
Screw

15
7. Plug in the Cutter Driver IC at U30 (ZG354) socket on the main board.
ZG354 Model
Note:
For Non-RoHS PCB, use cutter driver IC A3952SB
For RoHS PCB, use cutter driver IC A3953SB
8. Hold the lower cover and lift up the lower inner cover.
9. Arrange the cutter module harness through the bezel.
10.Connect the cutter module harness to the 4-pin socket on printer PCB.
11.Reassemble lower inner cover back to the lower cover.
Bezel
Socket
Cutter Driver IC

16
12.Install the cutter module into the niche of the printer.
13.Reassemble the parts in the reverse order.
14.Close the top cover.
Niche

17
3.7 Loading Label in Cutter Mode
1. Open the printer top cover.
2. Insert the label spindle into label roller
3. Place a label roll to label roll mount.
4. Thread the paper, printing side face up, through the label guide, platen and cutter
module paper outlet.
5. Adjust the black center-biased label guides to fit edge of the label backing.
6. Close the top cover.
Label Guide
Cutter Paper Opening
Platen
Adjustment Knob
Cutter