AVGear AVG-UHD4K-44 V2 User manual

AVG-UHD4K-44 V2
The AVG-UHD4K-44 V2 is a professional 4K 4x4
HDMI Matrix Switcher with 4 HDMI inputs, 4 HDMI
outputs, 4 SPDIF audio outputs and 4 analogue
audio outputs.
This unit is designed to switch HDMI 2.0 and
HDCP 2.2 compliant signals. It also features a
powerful EDID management to ensure reliable AV
distribution and routing.
Features
4Kx2K@60Hz 4:4:4 & 1080p 3D
signals
HDMI2.0 & HDCP2.2 compatible, also
backwards compatible with earlier
versions
Transmits 4Kx2K@60Hz 4:4:4 signal
up to 5m via HDMI ports
SPDIF and RCA ports for de-
embedded HDMI audio output
Variable level control for Analogue
outputs
Controllable via front touch panel, IR,
RS232, TCP/IP and web-based GUI
LCD screen shows real-time I/O
connection status
Convenient firmware upgrades
through Micro USB port
Easy installation with rack mounting
design

AVG-UHD4K-44 V2
PLEASE READ THIS PRODUCT MANUAL CAREFULLY
BEFORE USING THIS PRODUCT.
This manual is only for operation instruction only, and
is not to be used in a maintenance capacity. The
functions described in this version are current as at
August 2017. Any changes of functions and
operational parameters will be updated in future
manual versions. Please refer to your dealer for the
latest product details.
Version 1.0 26/9/17

AVG-UHD4K-44 V2
SAFETY OPERATION GUIDE
In order to guarantee the reliable operation of the equipment and safety of the
user, please abide by the following procedures in installation, use and
maintenance:
1. The system must be earthed properly. Please do not use two blade plugs
and ensure the AC power supply ranges from 100v to 240v and from 50Hz
to 60Hz.
2. Do not install the switcher in an environment where it will be exposed to
extreme hot or cold temperatures.
3. This unit will generate heat during operation, please ensure that you allow
adequate ventilation to ensure reliable operation.
4. Please disconnect the unit from mains power if it will be left unused for a
long period of time.
5. Please DO NOT try to open the casing of the equipment, DO NOT attempt to
repair the unit. Opening the unit will void the warranty. There are high
voltage components in the unit and attempting to repair the unit could result
in serious injury.
6. Do not allow the unit to come into contact with any liquid as that could result
in personal injury and or product failure.

AVG-UHD4K-44 V2
TABLE OF CONTENTS
Introduction .............................................................................................................1
Introduction to the AVG-UHD4K-44-V2 .......................................................1.1
Features ......................................................................................................1.2
What’s in the Box .......……………………………………………………………………2
Product Appearance of the AVG-UHD4K-44-V2 ....................................................3
Front Panel...................................................................................................3.1
Rear Panel....................................................................................................3.2
System Connection..................................................................................................4
Usage Precautions.......................................................................................4.1
Connection Diagram.....................................................................................4.2
Connection Procedure..................................................................................4.3
System Applications.....................................................................................4.4
System Operation.....................................................................................................5
I/O Connection Switching.............................................................................5.1
I/O Connection Query...................................................................................5.2
EDID Management.......................................................................................5.3
IR Control .....................................................................................................5.4
RS232 Control..............................................................................................5.5
Installation/Removal of the RS232 Control Software......................5.5.1
Basic Settings.................................................................................5.5.2
RS232 Communication Commands................................................5.5.3
TCP/IP Control .............................................................................................5.6
Control Modes ................................................................................5.6.1
Control Via TCP/IP Control.............................................................5.6.2
Control Via GUI...............................................................................5.6.3
Scene Menu .........................................................................5.6.3.1
Control Menu........................................................................5.6.3.2
Analog Audio Control............................................................5.6.3.3
Configuration Properties.......................................................5.6.3.4
TCP/IP Configuration......................................................................5.6.4
GUI Update.....................................................................................5.6.5
Firmware Update through USB port .............................................................5.7
Specifications...........................................................................................................6
Panel Drawing ..........................................................................................................7
Troubleshooting & Maintenance.............................................................................8

AVG-UHD4K-44 V2
1. Introduction
1.1.Introduction to the AVG-UHD4K-44 V2
The AVG-UHD4K-44 V2 is a professional 4K 4x4 HDMI Matrix Switcher with 4 HDMI
inputs, 4 HDMI outputs, 4 RCA and 4 SPDIF audio outputs. It is designed to switch
HDMI 2.0 and HDCP 2.2 compliant signals. It also features powerful EDID
management to ensure reliable AV distribution and routing.
You can control the matrix via the front touch panel, IR, RS232, TCP/IP or a web-
based GUI.
1.2.Features
4Kx2K@60Hz 4:4:4 & 1080p 3D signals
HDMI2.0 & HDCP2.2 compatible, also backwards compatible with earlier
versions
Transmits 4Kx2K@60Hz 4:4:4 signal up to 5m via HDMI ports
RCA and SPDIF ports for de-embedded HDMI audio output
Controllable via front touch panel, IR, RS232, TCP/IP and web-based GUI
LCD screen shows real-time I/O connection status
Convenient firmware upgrades through Micro USB port
Easy installation with rack mounting design

AVG-UHD4K-44 V2
2. What’s in the Box
1 x AVG-UHD4K-44 V2 Matrix Switcher
2 x Mounting Ears (6 x Screws)
1 x RS232 Phoenix Plug
1 x IR Receiver
1 x IR Remote
1 x Power Adapter (DC 24V 1.25A)
4 x Rubber Feet
1 x User Manual
Note: Please immediately contact your distributor if you found any damage or defect
in the components.

AVG-UHD4K-44 V2
3. Product Appearance of the AVG-UHD4K-44 V2
3.1 Front Panel
No
Name
Description
①
Firmware
Micro USB port for updating firmware.
②
LCD Screen
Displays real-time operation status.
③
Power Indicator
Illuminates green when powered on;
Turns red in standby mode;
Blinks red when updating.
④
IR sensor
Built-in IR Receiver, receives IR signals sent from the IR
remote.
⑤
INPUT button
4 input selector buttons, press one of the buttons to
select the input source.
⑥
OUTPUT button
4 output selector buttons, press one or more buttons to
select outputs you want the input to switch to.
⑦
Function button
ALL: Select all inputs or outputs.
EDID: EDID management button: Enable input port to
manually capture and learn the EDID data of output
devices.
CLEAR: Cancel an operation like switching an output
channel, learning EDID data before it comes into effect,
etc. The matrix will return to its previous state.
ENTER: Confirm operation. Press and hold it for 3
seconds to enter into Query mode.
Vol+: Increase the RCA and SDPIF output audio volume.
Vol-: Decrease the RCA and SDPIF output audio
volume.
Note: Pictures shown in this manual are for reference only.
FW
PWR
IR
INPUT
UHD4K-44 V2
EDIDALL
CLEAR ENTER
Vol+
Vol-
1
35
4
267

AVG-UHD4K-44 V2
3.2 Rear Panel
No
Name
Description
①
INPUTS
HDMI input ports, 4 in total, connect to HDMI sources.
②
OUTPUTS
SPDIF: digital audio output ports for de-embedded
HDMI audio, 4 in total.
RCA: stereo audio output ports for de-embedded HDMI
audio, 4 in total.
HDMI: 4 in total, connect to your HDMI displays.
③
CONTROL
EDID: 4-pin EDID DIP switch to set EDID data, “1”stands
for “On”, “0”stands for “Off”. Refer to 5.3 EDID
Management for more details.
RS232: Serial control port, connect to your control device.
IR IN: Connects an external IR receiver to control the
Matrix Switcher via the IR remote.
TCP/IP: Ethernet connection for TCP/IP control or web-
based GUI.
④
DC 24V
Connect the 24VDC 1.25A power adaptor.
⑤
Ground
Connect to ground.
Note: Pictures shown in this manual are for reference only.
123
45

AVG-UHD4K-44 V2
4. System Connection
4.1 Usage Precautions
System should be installed in a clean environment with temperature and
humidity maintained to within equipment specifications.
All of the power switches, plugs, sockets and power cords should be insulated
and safe.
All devices should be connected before power is turned on.
4.2 Connection Diagram
4.3 Connection Procedure
Step1. Connect HDMI sources (e.g. DVD) to HDMI INPUTS with HDMI cables.
Step2. Connect HDMI displays (e.g. HDTV) to HDMI OUTPUTS with HDMI cables.
Step3. Connect speakers/ amplifiers to the AUDIO OUTPUTs with audio cables.
Step4. Connect the RS232 ports of the control device (e.g. a PC) and AVG-
UHD4K-44 V2 to enable serial control.
Step5. Connect the TCP/IP ports of the control device (e.g. a PC) and AVG-
UHD4K-44 V2 to enable IP control.
Step6. Insert an IR receiver to the IR IN port to enable IR control.
Notes:
When connecting to HDMI 2.0 sources, make sure the HDMI cable is compliant
with HDMI 2.0 to ensure reliable transmission.
Plug a DC 12V power adapter to the power port of 4x4 HDMI Matrix Switcher.
Speaker
DVD Laptop HDTV Projector
HDMI:
IR Control:
RS232:
Ethernet:
Audio:
Central Control System Router
Matrix
IR Remote Laptop

AVG-UHD4K-44 V2
4.4 System Applications
Reliable performance for control and transmission makes the AVG-UHD4K-44 V2
ideal for use in residential, IT, signal monitoring, big screen displays, conference
systems, television broadcast, education, banking and security institutions etc.

AVG-UHD4K-44 V2
5. System Operation
5.1 I/O Connection Switching
The front panel features four input and output selection buttons for switching the I/O
connection.
1) To swicth one input to an output:
Operation: “input” + “output” + “ENTER”
Example: input 2 to output 4
INPUT: OUTPUT:
2) To switch an input to several outputs:
Operation: “input” + “output” + “output” +… + “ENTER”
Example: Switch input 2 to output 2, 4
INPUT: OUTPUT:
Note:Indicators of the pressed buttons will blink blue three times if the switching is
successful, then turn off. If the switch fails, they will turn off immediately.
5.2 I/O Connection Query
Press and hold the button ENTER for 3 seconds to enter system enquiry mode, and
then press INPUT 3/4 to select previous/next item, press INPUT 1/2 to turn
previous/next page. The chart below shows information that can be inquired:
Function Items
Example
Description
Check the
connection status of
inputs
Y means the corresponding
port is connected with input
device, N means not.
Check the
connection status of
outputs
Y means the corresponding
port is connected with output
device, N means not.
Correspondence
between inputs and
outputs
Shows the correspondence
between the 4 inputs and 4
outputs.
Check if the input is
with HDCP
Y means the input signal is
with HDCP, N means not.
Check if the output
is with HDCP
Y means the output signal is
with HDCP, N means not.

AVG-UHD4K-44 V2
Check the output
resolution
Use the UP and DOWN
direction button to check all
the 4 output resolutions.
5.3 EDID Management
AVG-UHD4K-44 V2 features EDID management to maintain compatibility between
all devices. It can be controlled via EDID learning and EDID programming.
EDID Learning (from output)
One input port learns the EDID data of one output port
Operation: Press “EDID”, “INPUTS”+“OUTPUTS”+“ENTER”.
Example: Input 2 learns EDID data from output 4
OUTPUT: OUTPUT:
All input ports learn EDID data from one output port
Operation: Press “EDID”, “ALL” + “OUTPUTS” + “ENTER”
Example: All input ports learn EDID data from output 4
OUTPUT:
Note: Indicators of the pressed buttons will blink blue three times if the process is
successful, then they will turn off. If the process fails, they will turn off
immediately.
EDID Programming
The rear panel feature a 4-pin EDID DIP switch to manage EDID. The EDID data
and its corresponding DIP switch status are shown in the below list.
DIP Switch
Status
EDID
0000
Pass though (default)
0001
720P 2D Pass though CH
0010
720P 3D Pass though CH
0011
1080P 2D Pass though CH
0100
1080P 3D Pass though CH
0101
4K@30HZ Pass though CH
0110
4K@30HZ 2.0CH

AVG-UHD4K-44 V2
0111
4K@30HZ 7.1CH
1000
4K@60HZ 4:2:0 Pass though CH
1001
4K@60HZ 4:2:0 7.1CH
1010
4K@60HZ 4:4:4 Pass though CH
1011
4K@60HZ 4:4:4 7.1CH
1111
Enable Software EDID management mode:
RS232 control or Web-based GUI control
5.4 IR Control
The AVG-UHD4K-44 V2 features a built-in IR receiver to receive IR signals from an
IR remote for IR control. If the external IR receiver or other IR control device needs
to be used, the IR IN port on rear panel can be connected.
Here is a brief introduction to the IR remote:
Standby button, press it to enter/exit standby mode.
INPUTS:
Input channel selection buttons.
OUTPUTS:
Output channel selection buttons.
Menu buttons
ALL: Select all inputs/outputs.
To switch an input to all outputs:
Example: Input 1 to all Outputs:
→ Press INPUTS 1 + ALL + ENTER
EDID management button:
One input port learns the EDID data from one output
port.
Example: Input 2 learns EDID data from output 4:
→ Press EDID + INPUTS 2 + OUTPUTS 4 + ENTER
All input ports learn the EDID data from an output port.
Example: All input ports learn EDID data from output 3:
→ Press EDID + ALL + OUTPUTS 3 + ENTER
CLEAR: Cancel operation.
ENTER: Confirm operation.

AVG-UHD4K-44 V2
5.5 RS232 Control
5.5.1 Installation/Removal of RS232 Control Software
Installation Copy the control software file to the computer controlling the 4x4
HDMI Matrix Switcher.
Removal Delete all the control software files in corresponding file path.
5.5.2 Basic Settings
Connect the 4x4 HDMI Matrix Switcher to the input devices and output devices.
Then, control it with a PC using a RS232 control software program such as Putty,
CommWatch or Realterm. Double-click the software icon to run this software.
Here we use the software CommWatch.exe as an example. The icon is shown as
below:
Icon of CommWatch
The interface of the control software is shown below:
Set the parameters (baud rate, data bit, stop bit and parity bit) correctly to ensure
reliable RS232 control.
Baud rate: 9600 Data bit: 8 Stop bit: 1 Parity bit: none
Parameter Configuration
area
Monitoring area,
indicates whether the
command sent works.
Command Sending area

AVG-UHD4K-44 V2
5.5.3 RS232 Communication Commands
1) “[“, “]” in the commands are for easy recognition only and not necessary in real
operations. Other symbols including “.”, “,”, “/”, “%”, “;”, “^”. are parts of the
commands.
2) The feedback listed in the column “Feedback Example” is only for reference,
feedbacks may vary according to different operations and firmware.
3) Dial the EDID switcher to “1111” before sending commands pertaining to software
EDID management (with grey background). Refer to 5.3 EDID Management for
detailed information.
System Commands
Command
Function
Feedback Example
/*Type;
Report product model.
UHD4K-44 V2
/^Version;
Report the firmware version.
Vx.x.x
Demo.
Switch to the “demo” mode, convert input
and output in turn like1B1, 1B2, …4B3,
4B4, 1B1… and so on .The switching
interval is 2 seconds.
Demo Mode
AV:01->01
AV:01->02
AV:01->03
AV:01->04
AV:02->01
…
Normal Mode
Undo.
Cancel the current operation.
Undo Ok!
PWON.
Power on system.
PWON
PWOFF.
Turn the system to standby mode, and then
send the command “PWON.” to start.
PWOFF
STANDBY.
Turn the system to standby mode, and then
press other buttons or send other
commands to start.
STANDBY
%9962.
Report the system standby status.
STANDBY/PWOFF/
PWON
%9964.
Report the IP address.
IP:xxx.xxx.x.xxx
%0911.
Factory Default.
Factory Default
Front Panel Lock/unlock Commands
Command
Function
Feedback Example
/%Lock;
Lock the front panel buttons.
System Locked!
/%Unlock;
Unlock the front panel buttons (Default).
System Unlock!
%9961.
Report the panel buttons locking status.
System Locked/ Unlock!

AVG-UHD4K-44 V2
Switching Commands
Command
Function
Feedback Example
[x]All.
Switch the input channel [x] to all output
channels. (x=1~4)
01 To All.
All#.
Switch all inputs to its corresponding output
channel respectively like 1->1, 2->2…
All Through.
All$.
Switch off all the outputs.
All Closed.
[x]#.
Switch input [x] to output [x]. (x=1~4)
01 Through.
[x]$.
Switch off the output [x]. (x=1~4)
01 Closed.
[x]@.
Switch on the output [x]. (x=1~4)
04 Open.
All@.
Switch on all outputs.
All Open.
[x1]V[x2].
Switch the input [x1] to one or several
outputs ([x2], separate output channels with
comma). (x1/x2=1~4).
AV: X1-> X2
(X1/X2=01~04)
Status[x].
Report the input channel on output [Y].
(x=1~4, y=1~4).
AV: Y-> X
(AV: 04-> 01)
Status.
Report the input channel on output channel
one by one.
AV:01->01
AV:01->02
AV:01->03
AV:01->04
%9971.
Report the connection status of the inputs.
In 01 02 03 04
Connect Y Y Y Y
%9972.
Report the connection status of the outputs.
Out 01 02 03 04
Connect Y Y Y Y
%9975.
Report inputs and outputs connection
status.
Out 01 02 03 04
In 04 04 04 04
%9976.
Report the output resolution.
Resolution
Out 1 1920x1080P
Out 2 1920x1080P
Out 3 1920x1080P
Out 4 1920x1080P
Preset Commands
Command
Function
Feedback Example
Save[Y].
Store the current status to present[Y]. Y
ranges from 1 to 10.
Save To F6
Recall[Y].
Recall present [Y].
Recall From F2
Clear[Y].
Clear the present [Y].
Clear F8

AVG-UHD4K-44 V2
HDCP Compliance
Command
Function
Feedback Example
/%[Y]/[X]:[Z].
HDCP management command.
Y=O is for output;
X=1~4 is the number of the port, if the
X=ALL, it means all ports;
Z is for HDCP compliant status, the value
may be 1 (HDCP compliant) or 0 (not
HDCP compliant).
/%O/ALL:0.
%0801.
Auto HDCP management, activate carrier
native mode
%0801
%9973.
Report the HDCP status of the inputs.
In 01 02 03 04
HDCP Y N Y N
%9974.
Report the HDCP status of the outputs.
Out 01 02 03 04
HDCP Y N Y N
EDID Configuration
The DIP switch status should be set as 1111 to enable Software EDID management
mode: RS232 control or Web-based GUI control.
Command
Function
Feedback Example
EDIDH[x]B[y].
Copy the EDID of output [x] to input [y].
If the EDID data is available and the audio
part supports not only PCM mode, then
force-set it to support PCM mode only. If the
EDID data is not available, then set it as
initialized EDID data.
EDIDH1B1
EDIDPCM[x].
Set the input [x] audio to PCM format in
EDID database, x=1~4.
EDIDPCM[x]
EDIDG[x].
Report EDID data from output [x], x=1~4.
Hexadecimal EDID data
and carriage return
character
EDIDMInit.
Restore the EDID factory default.
EDIDMInit.
EDIDM[X]B[Y].
The input [Y] learns the EDID data of output
[X]. If the EDID data is not available, then
set it as initialized EDID data.
EDIDM3B1
EDID/[x]/[y].
Set the built-in EDID data type [Y] to input
port [X]. y= 0~11, correspond to the 12
embedded EDID data separately.
EDID/[x]/[y]
EDIDUpgrade[x].
Upgrade the EDID data of the input [x].
When the command applied, system
prompts to upload the EDID file (.bin).
Operation will be cancelled in 10 seconds.
Please send the EDID
file
EDID Upgrade OK!
GetInPortEDID[X].
Report the EDID data of input [x], x=1~4.
%9979.
Report the DIP switch status.
EDID RS232 GUI
CONTROL 1111

AVG-UHD4K-44 V2
Audio Settings
Command
Function
Feedback Example
DigitAudioON[x].
Enable SPDIF and RCA audio output[x].
x=1, 2, 3, 4, enable the group x.
x=5, enable all ports.
DigitAudio ON with [x]/
ALL Outputs
DigitAudioOFF[x].
Disable SPDIF and RCA audio output
port x.
x=1, 2, 3, 4, disable the group x.
x=5, disable all ports.
DigitAudio OFF with [x]/
ALL Outputs
%9977.
Report digital audio outputs status.
Out 01 02 03 04
Audio Y Y Y Y
SetVolume[X]V[Y].
Set the volume of RCA audio [X] to Y.
Y=0~60. X=1~4 or 5 for all Outputs.
Volume level: 50
%9927.
Get the RCA audio volume.
Volume level:50

AVG-UHD4K-44 V2
5.6 TCP/IP Control
5.6.1 Control Modes
TCP/IP default settings: IP is 192.168.0.178, Gateway is 192.168.0.1, and TCP Port
is 4001. The IP address can be changed as required, the TCP Port cannot be
changed.
Control via a single PC
Connect a computer to the TCP/IP port of the AVG-UHD4K-44 V2, and set its
network address in the same range as the default IP of the Matrix (192.168.0.178).
Set the Subnet mask to 255.255.255.0 and no gateway IP address is required.
Control by PC(s) in LAN
The AVG-UHD4K-44 V2 can be connected with a router to make up a LAN with the
PC(s), this allows it to be able to be controlled in a LAN. When controlling in this
manor, just make sure that the AVG-UHD4K-44 V2’s network subnet is the same as
the routers. Please connect as per the following figure for LAN control.
Figure 5- 5 Connect to LAN
Step1. Connect the TCP/IP port of the AVG-UHD4K-44 V2 to an Ethernet port of the
PC with twisted pair.
Step2. Set the PC’s network subnet to the same as the Matrix Switcher. Please
remember the PC’s original network subnet setting.
Step3. Set the AVG-UHD4K-44 V2’s network subnet to the same as the router.
Step4. Set the PC’s network subnet to the original setting.
Step5. Connect the AVG-UHD4K-44 V2 and PC(s) to the router. In the same LAN,
each PC is able to control the AVG-UHD4K-44 V2 asynchronously.
Control is then possible via the TCP/IP communication software.
5.6.2 Control via TCP/IP communication software
1) Connect a computer with TCP/UDP software to the AVG-UHD4K-44 V2. Open the

AVG-UHD4K-44 V2
TCP/UDP software (or any other TCP/IP communication software) and create a
connection, enter the IP address and port of AVG-UHD4K-44 V2 (default IP:
192.168.0.178, port:4001):
Connect using TCP/UDP software
2) Enter commands in designated area to control HDMI Matrix Switcher, shown
below:
Here you will receive
the feedback after a
command is sent.
Enter your command here.
Commands are the same the
RS232 commands listed in
section 5.5.3