Avigilon 1.0C-H4IRPTZ-DP45 User manual

Installation Guide
Avigilon H4 PTZ Camera with IR Models:
1.0C-H4IRPTZ-DP45, 1.0C-H4IRPTZ-DP45-WP, 2.0C-H4IRPTZ-
DP30 and 2.0C-H4IRPTZ-DP30-WP

Important Safety Information
This manual provides installation and operation information and precautions for the use of this camera. Incorrect
installation could cause an unexpected fault. Before installing this equipment read this manual carefully. Please
provide this manual to the owner of the equipment for future reference.
This Warning symbol indicates the presence of dangerous voltage within and outside the product
enclosure that may result in a risk of electric shock, serious injury or death to persons if proper
precautions are not followed.
This Caution symbol alerts the user to the presence of hazards that may cause minor or moderate injury
to persons, damage to property or damage to the product itself if proper precautions are not followed.
WARNING — Failure to observe the following instructions may result in severe injury or death.
lThis product should be installed by a trained professional and should be installed in restricted access
locations.
lThis product is intended to be supplied by a UL Listed Power Unit marked“Class 2”or“LPS”or“Limited
Power Source”with output rated 24VAC±10%, 105 VA min.; 24VDC±10%, 75 W min.or a Microsemi PD-
9601G/AC Power over Ethernet (PoE) mid-span injector.
lAny external power supply connected to this product may only be connected to another Avigilon
product of the same model series. External power connections must be properly insulated.
lDo not connect directly to mains power for any reason.
lThis product is intended to be used in a Network Environment 0 per IEC TR62101. The camera is to be
connected only to PoE networks that comply with IEEE 802.3at without routing to the outside plants.
CAUTION — Failure to observe the following instructions may result in injury to persons or damage to
the device.
lDo not install near any heat sources such as radiators, heat registers, stoves, or other sources of heat.
lDo not subject the device cables to excessive stress, heavy loads or pinching.
lRefer all device servicing to qualified personnel. Servicing may be required when the device has been
damaged (such as from a liquid spill or fallen objects), does not operate normally, or has been dropped.
lDo not use strong or abrasive detergents when cleaning the device body.
lUse only accessories recommended by Avigilon.
lThis product should be installed in restricted access locations.
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lRisk Group 1. NOTICE: IR emitted from this product. Use appropriate shielding or eye protection.
Regulatory Notices
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)this
device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
This Class B digital apparatus complies with Canadian ICES-003.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
lReorient or relocate the receiving antenna.
lIncrease the separation between the equipment and the receiver.
lConnect the equipment into an outlet on a circuit different from that to which the receiver is connected.
lConsult the dealer or an experienced radio/TV technician for help.
Changes or modifications made to this equipment not expressly approved by Avigilon Corporation or parties
authorized by Avigilon Corporation could void the user’s authority to operate this equipment.
Disposal and Recycling Information
When this product has reached the end of its useful life, please dispose of it according to your local
environmental laws and guidelines.
Risk of fire, explosion, and burns. Do not disassemble, crush, heat above 100 °C (212 °F), or incinerate.
European Union:
This symbol means that according to local laws and regulations your product should be disposed of separately
from household waste. When this product reaches its end of life, take it to a collection point designated by local
iii

authorities. Some collection points accept products for free. The separate collection and recycling of your
product at the time of disposal will help conserve natural resources and ensure that it is recycled in a manner
that protects human health and the environment.
Legal Notices
©2017,Avigilon Corporation. All rights reserved. AVIGILON, the AVIGILON logo, AVIGILONCONTROL
CENTER, ACC, and TRUSTED SECURITY SOLUTIONS are trademarks of Avigilon Corporation. ONVIFis a
trademark of Onvif, Inc. Other names or logos mentioned herein may be the trademarks of their respective
owners. The absence of the symbols ™ and ® in proximity to each trademark in this document or at all is not a
disclaimer of ownership of the related trademark. Avigilon Corporation protects its innovations with patents
issued in the United States of America and other jurisdictions worldwide (see avigilon.com/patents). Unless
stated explicitly and in writing, no license is granted with respect to any copyright, industrial design, trademark,
patent or other intellectual property rights of Avigilon Corporation or its licensors.
Disclaimer
This document has been compiled and published using product descriptions and specifications available at the
time of publication. The contents of this document and the specifications of the products discussed herein are
subject to change without notice. Avigilon Corporation reserves the right to make any such changes without
notice. Neither Avigilon Corporation nor any of its affiliated companies: (1) guarantees the completeness or
accuracy of the information contained in this document; or (2) is responsible for your use of, or reliance on, the
information. Avigilon Corporation shall not be responsible for any losses or damages (including consequential
damages) caused by reliance on the information presented herein.
Avigilon Corporation
avigilon.com
PDF-H4IRPTZ-DP-A
Revision: 1 - EN
20171204
iv

Table of Contents
Overview 1
Rear View 1
Front View 2
Top View 3
Pendant Wall Mount View 4
NPT Mount View 5
Installation 6
Package Contents 6
Installation Steps 6
Installing the Mounting Adapter 6
Installing the Pendant Wall Mount 7
Installing the NPT Mount 8
Connecting Cables 9
Securing the PTZ Camera 12
(Optional) Configuring microSD Card Storage 13
Assigning an IP Address 13
Accessing the Live VideoStream 14
For More Information 14
Connecting to Power and External Devices 15
Setting the Home Preset Position 17
Manually Returning to the Home Position 17
Automatically Returning to the Home Position 17
Connection Status LED Indicator 18
Resetting to Factory Default Settings 19
Setting the IP Address Using the ARP/Ping Method 20
Cleaning 21
Lens and IR Window 21
Body 21
Specifications 22
Limited Warranty and Technical Support 24
v

Overview
Rear View
1. Link LED indicator
Indicates if there is an active connection in the Ethernet port.
2. Connection status LED indicator
Provides information about device operation. For more information, see Connection Status LED Indicator
on page18.
3. microSD card slot
Accepts a microSD card for onboard storage.
4. microSD cover
Protective cover for the microSD card slot. Uses tamper resistant screws to secure the cover.
5. Sprayer mounting location
(Available on -WP models only.) An optional washer can be mounted at this location for cleaning the lens
and IR window. The washer and cleaning liquid are sold separately.
Install the sprayer mounting bracket by tightening the provided screws into this location.
Overview 1

Front View
1. Lens
The camera lens is housed behind a protective window.
2. Wiper
(Available on -WP models only) Wiper rotates 90° in both directions to clean both lens and IR window.
3. Variable IR Illuminators
High powered infrared LEDs with variable field of view to accommodate different low light situations.
The IR illuminators are housed behind a protective window.
Front View 2

Top View
1. Lanyard anchor
The safety lanyard attaches to the anchor to prevent the camera from falling during installation.
2. Ethernet port
Accepts an Ethernet connection to a network. Server communication and image data transmission occurs
over this connection. Also receives power when it is connected to a network that provides Power over
Ethernet.
3. Power and I/O cables
Cables for connecting the camera to auxiliary power and I/O devices. For more information, see
Connecting to Power and External Devices on page15.
Top View 3

Pendant Wall Mount View
1. Pendant wall mount
Camera mount for walls and other mounting surfaces.
2. Lanyard
Connects to the lanyard anchor on the camera base.
3. Tamper resistant screws
Star captive screws to fix the dome camera to the mounting adapter.
4. NPT pipe entry hole
A 3/4” NPT threaded hole for NPT pipe conduits.
Pendant Wall Mount View 4

NPT Mount View
1. 1-1/2” NPT-female to NPT-female adapter
An adapter for attaching the pendant NPT mount to an NPT pipe.
NOTE: The adapter is not an included accessory supplied by Avigilon and should be sourced separately.
2. Lock nut
Locking nut for securing the pendant NPT mount on the NPT-female to NPT-female adapter.
3. Pendant NPT mount
Dome camera mount for NPT pipes.
4. Lanyard
Connects to the lanyard anchor on the camera base.
5. Tamper resistant screws
Star captive screws to fix the dome camera to the mounting adapter.
NPT Mount View 5

Installation
Package Contents
NOTE: The pendant wall mount and pendant NPT mount are sold separately.
Ensure the camera package contains the following:
lAvigilon H4 IR PTZ Camera
lT20 star key
lT10 star key
l3 x RJ-45 crimp-on plug
lExternal power and I/O wiring harness
lSprayer mounting bracket and installation screws (only for models with wiper)
If you are installing the camera with the pendant wall mount, ensure the package includes the following:
lPendant wall mount (H4IRPTZ-MT-WALL1 )
lMounting template sticker
If you are installing the camera with the NPT mount, ensure the package includes the following:
lNPT mount (H4IRPTZ-MT-NPTA1)
lLock nut
lThread sealing tape
Installation Steps
Complete the following sections to install the device.
Installing the Mounting Adapter
The PTZcamera can only be mounted to a pendant wall mount (H4IRPTZ-MNT-WALL1) or a pendant NPT mount
(H4IRPTZ-MNT-NPTA1). The mounts are sold separately.
Use the pendant wall mount if you will be mounting the camera to a vertical mounting surface such as a wall.
Use the pendant NPT mount if you will be mounting the camera to a 1-1/2” NPT pipe for a free hanging
installation.
Installation 6

Installing the Pendant Wall Mount
1. Determine where the cable will enter the pendant wall mount.
lIf the cable will be pulled from inside the mounting surface, use the cable entry hole at the rear of
the pendant wall mount.
lIf the cable will be coming out of an external conduit pipe, use the 3/4” NPT pipe entry hole on the
bottom of the pendant wall mount.
2. Use the provided mounting template to drill four mounting holes into the mounting surface.
lIf you are using the rear cable entry hole, also drill the cable entry hole into the mounting surface.
3. Pull the required cables through the preferred cable entry hole on the pendant wall mount.
lIf you are using the pipe entry hole, pull the cables through the pipe conduit then the wall mount.
Next, apply thread seal tape to the pipe conduit and screw it into the pipe entry hole.
Figure 1: Cables pulled from the back entry hole. Figure 2: Cables pulled from the conduit entry hole.
4. Fasten the pendant wall mount to the mounting surface.
Installing the Pendant Wall Mount 7

5. Tighten the wall mount screws to secure the wall mount to the wall.
6. Connect the safety lanyard from inside the wall mount to the anchor on the PTZ camera.
Installing the NPT Mount
NOTE: This procedure requires a 1-1/2” NPT-female to NPT-female pipe adapter. It is recommended that the
NPT adapter be mounted to a 1-1/2” conduit pipe.
1. Pull the required cable through the NPT conduit pipe.
2. Apply thread seal tape to the pipe and screw on the 1-1/2” NPT female to NPT female pipe adapter.
3. Screw the lock nut onto the NPT adapter.
4. Apply thread seal tape to the NPT adapter and screw it into the pipe adapter.
Make sure the parts are assembled in this order from NPT conduit pipe to camera adapter:
a. NPT conduit pipe
b. 1-1/2" NPT female to female pipe adapter
c. Lock nut
d. NPT adapter
Installing the NPT Mount 8

5. Connect the safety lanyard from inside the NPT mount to the anchor on the PTZ camera.
Connecting Cables
Refer to the diagrams in the Overview section for the location of the different connectors.
To connect the cables required for proper operation, complete the following:
NOTE: The PTZcamera does not support cables with boots and strain reliefs.
Connecting Cables 9

1. Make sure the safety lanyard is connected to the camera.
2. Remove the sealing gland caps from the top of the camera.
3. If there are external input or output devices that need to be connected to the camera (for example: door
contacts, relays, analog video, speakers, etc.), connect the devices to the camera I/O connector cable.
4. Connect power using one of the following methods:
l95W PoE Injector (POE-INJ2-95W) — Connect an Ethernet network cable to the injector.
lExternal Power — Connect a 24V DC or 24V AC (RMS) auxiliary power source that supports up to
75 W or 105VA.
For more information, see Connecting to Power and External Devices on page15.
5. Feed the network cable through the gland cap and cable gland.
Connecting Cables 10

6. Remove the I/O cover and feed the I/O connector cable through the gland cap, cable gland, and I/O
cover.
7. Tighten the cable glands around the cables.
8. Connect power and I/O to the camera, then tighten the I/O cover.
9. Connect a network cable to the Ethernet port (RJ-45 connector).
The Link LED indicator will turn on once a network link has been established.
NOTE: If you need to remove the RJ45 connector from the camera to check a network issue, gently pull
the cable towards the locking tab to release the RJ45 plug before pulling upwards.
10. Check that the Connection Status LED indicator indicates the correct state. For more information, see
Connection Status LED Indicator on page18.
Connecting Cables 11

Securing the PTZ Camera
1. Push the PTZ camera into the mount adapter.
NOTE: Be careful not to trap any cables between the camera housing and the mount adapter.
Figure 3: Pushing the camera into the wall mount adapter. Figure 4: Pushing the camera into the NPT adapter.
2. Once the camera housing is aligned to the adapter, turn the camera until it locks into place.
3. Use the T20 star key to tighten the screws in the mount adapter.
Figure 5: Securing the camera to the wall mount adapter. Figure 6: Securing the camera to the NPT adapter.
Securing the PTZ Camera 12

4. If you are installing the camera to an NPT mount, make sure the mount adapter is secured then tighten the
lock nut to fix the camera to its final position.
(Optional) Configuring microSD Card Storage
To use the camera's microSD card storage feature, you must insert a microSD card into the card slot.
It is recommended that the microSD card have a capacity of 8GB or more and a write speed of class 6 or better.
If the SD card does not meet the recommended capacity or write speed, the recording performance may suffer
and result in the loss of frames or footage.
1. Using the T10 star Key, unscrew and open the microSD cover at the rear of the camera.
For more information about the location of the rear cover and the microSD card slot, see Rear View on
page1.
2. Insert a microSD card into the camera.
CAUTION — Do not force the microSD card into the camera or you may damage the card and the
camera.
3. Access the camera’s web interface to enable the onboard storage feature. For more information, see the
Avigilon High Definition H.264 Camera Web Interface User Guide.
Assigning an IP Address
The device automatically obtains an IP address when it is connected to a network.
NOTE: If the device cannot obtain an IP address from a DHCP server, it will use Zero Configuration Networking
(Zeroconf) to choose an IP address. When set using Zeroconf, the IP address is in the 169.254.0.0/16 subnet.
The IP address settings can be changed using one of the following methods:
lDevice's web browser interface: http://<camera IP address>/.
lNetwork Video Management software application (for example, the Avigilon Control Center™ software).
lARP/Ping method. For more information, see Setting the IP Address Using the ARP/Ping Method on
page20.
NOTE: The default device username is administrator with no password.
(Optional) Configuring microSD Card Storage 13

Accessing the Live VideoStream
Live video stream can be viewed using one of the following methods:
lWeb browser interface: http://< camera IP address>/.
lNetwork Video Management software application (for example, the Avigilon Control Center software).
NOTE: The default camera username is administrator with no password.
For More Information
Additional information about setting up and using the device is available in the following guides:
lAvigilon Control Center Client User Guide
lAvigilon High Definition H.264 Web Interface User Guide
lAvigilon Camera Configuration Tool User Guide
These guides are available on the Avigilon website: avigilon.com/support-and-downloads.
Accessing the Live VideoStream 14

Connecting to Power and External Devices
CAUTION — Be careful to only connect power to the Auxiliary Power Wires or the camera will be
damaged.
If PoE is not available, the camera may be powered through the auxiliary power cable using either 24V DC or
24V AC. The power consumption information is listed in the product specifications.
To power the camera, connect the two power wires to the red and black auxiliary power wires. The connection
can be made with either polarity.
WARNING — This product is intended to be powered by a UL Listed Power Unit marked “Class 2” or
“LPS” or “Limited Power Source” with output rated 24 V AC +/- 10%, 105 VA min. or 24 V DC +/- 10%,
75W min.
Power supplies and external devices are connected to the camera through the power and I/O wires. The pinout
for the I/O and power wires is shown in the following diagram:
Figure 7: Example application.
1. Pink (AUDIO_IN) — Audio Input (line level)
An external power amplifier should be used when connecting speakers and microphones, as shown in
the diagram.
1. Black — Audio Ground
2. Light Green (AUDIO_OUT)— Audio Output (line level)
2. Black — Audio Ground
3. Light Blue (GND) — Ground for digital inputs and outputs.
Connecting to Power and External Devices 15