Avonic AV-CON300-IP User manual

PTZ Camera controller over IP and serial
AV-CON300-IP
www.avonic.com | User Manual AV-CON300-IP | Version 1.2

Disclaimer, Contact and CE Marking
Disclaimer
All text, graphics, photographs, trademarks, logos, artwork and computer code (collectively, “Content”),
including but not limited to the design, structure, selection, coordination, expression, “look and feel” and
arrangement of such Content, contained in this Manual is owned, controlled or licensed by or to Avonic, and is
protected by trade dress, copyright, patent and trademark laws, and various other intellectual property rights
and unfair competition laws.
Except as expressly provided in these Terms of Use, no Content of this Manual may be copied, reproduced,
republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way
(including “mirroring”) to any other computer, server, Website or other medium for publication or distribution or
for any commercial enterprise, without the prior written consent of Avonic.
Copyright © 2022 AVONIC All Rights Reserved.
The information contained in this Manual is subject to change without notice.
Contact Info
For any questions or suggestions, contact your reseller or local distributor of Avonic.
Visit the Avonic website www.avonic.com to find your local Avonic distributor or to download the most recent
version of the documentation.
Join Avonic on Social Media
www.Facebook.com/
avonicPTZ
www.LinkedIn.com/company/
avonic
www.twitter.com/
avonic
CE Marking
The Product has a CE Marking. The CE labels are placed at the bottom of the Product and on the packaging.
See the respective figures below:
Figure 1: CE Marking (Product) Figure 2: CE Marking (Packaging)
User Manual AV-CON300-IP | www.avonic.com ii

EU Declaration of Conformity
The Avonic Declaration of Conformity is in accordance with EN ISO/IEC 17050-1 and generated using the
ProductIP compliance platform.
Table 1: EU Declaration of Conformity
EC DECLARATION OF CONFORMITY
1. Models No: AV-CON300-IP
2. Brand Name: Avonic
3. Product Name: PTZ Camera Controller over IP and Serial
4. Manufacturer: Avonic
Exportweg 11a
2645ED Delfgauw
The Netherlands
3. This declaration of conformity is issued under the sole responsibility of the manufacturer
4. The object of the declaration described in point 1 is in conformity with the EMC2014/30/EU
5. Standards EN 55032: 2015
EN 61000-3-2: 2014
EN 61000-3-3: 2013
EN 55035: 2017
6. Signed for and on behalf of Avonic:
Delfgauw, 25th of April, 2019
Martijn van Bodegom,
Product Manager
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Important Information
Liability
Avonic will NOT be held responsible for any damage or injury caused by unqualified persons carrying out these
tasks, or by not following the instructions in this Manual.
Intended Use and Non-Intended Use
Installation
The following applies to the installation of the CON300-IP:
• The installation activities described in this Manual should ONLY be executed by experienced
technicians.
• The installation activities should NOT be executed by minors, mentally disabled persons or other
persons not qualified to perform these tasks.
Operation
The following applies to the operation of the CON300-IP:
• The operational activities described in this Manual should ONLY be executed by people with enough
technical knowledge to perform the activities in a safe manner.
• This Product is specifically developed for video conferencing / streaming via internet by companies,
institutes and universities. It is NOT meant for private use in the residential area.
• This Product should ONLY be used indoors.
• This Product is NOT a medical device and should NOT be used as a substitute for professional
medical judgment. It is NOT designed or intended for use in the diagnosis of disease or other
conditions, or in the cure, mitigation, treatment, or prevention of any condition or disease. Please
consult your healthcare provider prior to making any decisions related to your health.
Important Precautions
The Product is NOT intended for use where failure of the device could lead to death,
personal injury, or severe environmental damage.
Failure to follow the SAFETY NOTES as described in this chapter could result in fire, electric
shock, injury, or damage to the Product or other property.
Power the Product ONLY with the included cable and power adapter. Other adapters
may not meet applicable safety standards, and could pose a risk of death or injury when
connected.
To prevent the risk of injury or damage to the Product or other property caused by a
potentially explosive atmosphere.
Be sure that you have COMPLETELY READ and UNDERSTOOD ALL information in this
Manual before unpacking, installing and using this Product. Keep the Manual in a safe
place for future reference or download it from www.avonic.com.
User Manual AV-CON300-IP | www.avonic.com iv

Symbols Used in This Manual
Symbol Meaning Description
Danger Not following the instructions associated with this symbol may lead to
life-threatening situations and / or serious damage to the Product.
Warning Not following the instructions associated with this symbol may lead to
personal injury and / or serious damage to the Product.
Caution Caution should be exercised with the associated information.
Information The information associated with symbol refers to a general remark or a
reference to other documentation.
Instruction This symbol refers to one or more user instructions.
Recycling Specific parts of the Product can be re-used.
Acronyms
The following acronyms are used in this Manual:
IP Internet Protocol
OSD On-Screen Display
PTZ Pan / Tilt / Zoom
PSU Power Supply
RS232 Recommend Standard 232
RS485 Recommend Standard 485
SKU Stock Keeping Unit
VISCA Video System Control Architecture
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Contents
Disclaimer, Contact and CE Marking.......................................................................................... ii
EU Declaration of Conformity...................................................................................................iii
Important Information............................................................................................................. iv
Liability.......................................................................................................................... iv
Intended Use and Non-Intended Use.............................................................................. iv
Installation............................................................................................................ iv
Operation..............................................................................................................iv
Important Precautions.................................................................................................... iv
Symbols Used in This Manual.......................................................................................... v
Acronyms........................................................................................................................v
Introduction............................................................................................................................. 8
Purpose of This Manual.................................................................................................. 8
Target Audience..............................................................................................................8
Document Structure........................................................................................................ 8
Safety......................................................................................................................................9
Important Precautions.....................................................................................................9
Intended Use..................................................................................................................9
Handling.........................................................................................................................9
Installation......................................................................................................................9
Ventilation.....................................................................................................................10
Repair...........................................................................................................................10
Power and Adapter....................................................................................................... 10
Atmospheric Conditions................................................................................................. 10
Product Overview...................................................................................................................11
Description....................................................................................................................11
Features....................................................................................................................... 11
Unpacking..............................................................................................................................12
Package Contents..........................................................................................................12
Unpacking the Controller............................................................................................... 13
Return Procedure.......................................................................................................... 13
Installation.............................................................................................................................14
Connecting a Controller to a Camera............................................................................. 14
RJ45 to Mini DIN-8 plug...................................................................................... 15
RS-485 Interface..................................................................................................15
IP (Network) Connection............................................................................................... 16
RS-232 (VISCA) Network Connection.................................................................... 16
RS-485 Network Connection................................................................................. 17
Operation...............................................................................................................................18
OSD Menu.................................................................................................................... 18
Button Overview.................................................................................................. 19
First Start............................................................................................................ 20
Menu structure.................................................................................................... 21
Shortcuts...................................................................................................................... 26
PTZ Operation and (Zoom) Rocker Button............................................................. 26
Camera selection..................................................................................................26
Switch between Serial and IP mode......................................................................27
Set, call or delete a preset...................................................................................28
Focus, exposure and white-balance.......................................................................29
OSD menu of the camera.................................................................................... 30
Maintenance...........................................................................................................................31
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Maintenance................................................................................................................. 31
Usage Precautions.........................................................................................................31
Transport and Storage............................................................................................................32
Disposal and Recycling........................................................................................................... 33
Troubleshooting......................................................................................................................34
General.........................................................................................................................34
Power Issues................................................................................................................ 34
Serial functionality issues...............................................................................................34
IP functionality issues................................................................................................... 34
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Introduction
Purpose of This Manual
This Manual describes the safety precautions and the instructions for safe unpackaging, installation, operation,
maintenance and disposal of the Avonic CON300-IP.
In this Manual, the Avonic CON300-IP is referred to as the 'Product'.
Target Audience
This Manual is developed for installation technicians who install the Product at client sites, and for IT
professionals who are responsible for operating the Product.
Document Structure
The Manual is subdivided into the following Chapters:
1. Introduction
2. Safety
3. Product Overview
4. Unpacking
5. Mounting and Installation
6. Operation
7. Maintenance
8. Transport and Storage
9. Disposal and Recycling
10.Troubleshooting
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Safety
This chapter contains important safety information regarding the unpacking, installation and use of the camera.
Important Precautions
The Product is NOT intended for use where failure of the device could lead to death,
personal injury, or severe environmental damage.
Failure to follow the SAFETY NOTES as described in this chapter could result in fire, electric
shock, injury, or damage to the Product or other property.
Power the Product ONLY with the included cable and power adapter. Other adapters
may not meet applicable safety standards, and could pose a risk of death or injury when
connected.
To prevent the risk of injury or damage to the Product or other property caused by a
potentially explosive atmosphere.
Be sure that you have COMPLETELY READ and UNDERSTOOD ALL information in this
Manual before unpacking, installing and using this Product. Keep the Manual in a safe
place for future reference or download it from www.avonic.com.
Intended Use
This Product is intended to control one or more (Avonic) PTZ cameras. See also section Intended Use
and Non-Intended Use for details.
Handling
To prevent the risk of injury, take the following precautions when handling this Product:
• Handle the Product with care. It is made of metal and plastic and has sensitive electronic
components inside.
• The Product can be damaged if dropped, burned, punctured or crushed, or if it comes into contact
with liquid.
• If you suspect any damage to the Product, discontinue its use, as it may cause overheating or injury.
Installation
To prevent the Product from falling down which may cause injuries:
• Set up this Product on a hard, stable surface.
• Ensure the construction is capable of supporting four times the weight of the Product. (See 'General
Specifications > Weight product’ in the Product Datasheet for the exact weight.)
• Use a safety loop or drop protection that prevents the Product from falling if the construction fails.
• During installation, NEVER install a Product above a person.
• Check the installation at least once a year. An improper construction could cause the unit to fall off,
resulting in personal injury.
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Ventilation
To prevent the risk of life-threatening injury or damage to the Product or other property, caused by
electric shock or fire hazard due to overheating:
• Maintain adequate ventilation by NOT installing or placing the Product unit in a bookcase, built-in
cabinet or any other confined space.
• Ensure that curtains or any other material does NOT obstruct the ventilation.
Repair
Take the following precautions if the Product should be repaired:
• Don’t open this Product and don’t attempt to repair it yourself. Disassembling the Product may
damage it or may cause injury to you.
• If this Product is damaged, malfunctioning, or if it comes into contact with liquid, contact Avonic or
an Avonic Authorized Service Provider.
• Repairs by service providers other than Avonic or an Avonic Authorized Service Provider may not
involve the use of Avonic genuine parts and may affect the safety and functionality of the device. You
can find more information about repairs and service at www.avonic.com.
Power and Adapter
To prevent the risk of life-threatening injury or damage to the Product or other property, caused by
electric shock or fire hazard:
• Power this Product ONLY with the included cable and power adapter. Other adapters may not meet
the applicable safety standards. They could pose a risk of death or injury when connected.
• Do NOT use damaged cables.
• Do NOT power the Product in a moist / wet environment.
• Before you power the Product, ensure the cable is fully inserted into the power adapter.
• Plug the power adapter directly into a power outlet.
• Do NOT use the power adapter at a moist / wet location.
• Do NOT connect or disconnect the power adapter with wet hands.
• Keep the Product, cable, and power adapter in a dry and well-ventilated area when in use.
• Stop using the power adapter and any cables if any of the following conditions exist:
• The power adapter plug or prongs are damaged.
• The cable becomes frayed or otherwise damaged.
• The power adapter is exposed to excessive moisture, or liquid is spilled into it.
• The power adapter has been dropped, and its enclosure is damaged.
Atmospheric Conditions
To prevent the risk of injury or damage to the Product or other property caused by a potentially
explosive atmosphere:
• Do NOT use this Product in an area with a potentially explosive atmosphere, such as areas where
the air contains high levels of flammable chemicals, vapors, or particles (such as grain, dust, or
metal powders), may be hazardous.
• Exposing this Product to environments having high concentrations of industrial chemicals, including
near evaporating liquified gasses such as helium, may damage or impair this Product functionality.
• Obey all signs and instructions.
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Product Overview
Description
The Avonic AV-CON300-IP is an advanced IP PTZ camera controller and compatible with the Avonic cameras
as well with other brands that supports VISCA, Visca over IP, Pelco-D and Pelco-P protocols. Switch easily
between auto and manual focus, Aperture and white balance settings, save and recall presets and connect
multiple controllers to multiple cameras.
Features
The Avonic CON300-IP has the following features:
Number of Presets
With this controller it is possible to control up to 255 cameras and up to 10 presets per camera.
Connection
The CON300-IP controller supports the VISCA, Visca over IP, Pelco-D and Pelco-P protocol and can be connected toRS232/485 or
via LAN ethernet connection.
Direct Control
This controller gives you direct control over the most important camera settings like Pan, Tilt, Zoom. But also PTZ speed, Focus,
Iris, Brightness, White Balance and R/B color correction can be controlled easily. Access all other settings of the camera easily
through the OSD of the camera using the controller.
Mix ‘n match serial and IP control
Due to the added IP functionality the AV-CON300-IP is a true hybrid solution for new and existing installations.
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Unpacking
This describes the contents of a complete Product package, and instructions for safe unpacking and (if
necessary) Product return.
It is subdivided into the following sections:
1. Package Contents
2. Unpacking the Controller
3. Return Procedure
Package Contents
The following tables contains an overview of the package contents of the Product.
No. Quantity Description Avonic SKU
1 1 pc PTZ Camera Controller AV-CON300-IP
2 1 pc Power Supply 12V/2.5A AV-CON300-PSU
3 1 pc 5 way Phoenix Connector AV-PHOENIX-5
4 1 pc RJ45 to DIN-8 cable for RS232 AV-CON300-DIN
Take note that the Phoenix Connector is already plugged in at the back of the controller.
Each item is visualized below and referenced by the associated number in the table above:
Figure 3: Package Contents
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Unpacking the Controller
Execute the following steps to unpack the CON300-IP and associated components:
1. Open the box.
2. Verify that the contents of the box exactly matches the items as described in Package Contents on page 12.
If this is NOT the case, contact Avonic and stop here.
The CON300-IP should be in its protective foam as follows:
CON300-IP in box CON300-IP Accessories (PSU and RJ45 cable)
3. Verify that the plastic bag is sealed. If this is NOT the case, contact Avonic and stop here.
4. Break the seal of the sealed bag.
5. Take the CON300-IP out of the bag.
6. Install the CON300-IP following the steps as described in the chapter Installation on page 14
Return Procedure
If, for any reason, you have to return the camera to Avonic, Execute the following steps:
1. Place the CON300-IP back in its protective foam.
2. Place the CON300-IP with all of its components in the box.
3. Verify that the contents of the box exactly matches the items as described in Package Contents.
4. Contact Avonic for the Return Procedure.
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Installation
This chapter describes the steps you have to perform to mount and install the Product in a correct and safe
manner. The installation of the controller can be done in two ways:
1. Connecting a controller to a Camera
2. IP (Network) Connection
Take the following precautions to prevent the Product from falling down which may cause injuries:
• Set up this Product on a hard, stable surface.
• Ensure the mounting construction is capable of supporting four times the weight of the Product. (See
'General Specifications > Weight product’ in the Product Datasheet for the exact weight.)
• Use a safety loop or drop protection that prevents the Product from falling if the mounting
construction fails.
• During installation, NEVER install a Product above a person.
• Check the installation at least once a year. An improper installation could cause the unit to fall off,
resulting in personal injury.
Connecting a Controller to a Camera
A controller gives you direct control over the most important camera settings (e.g., Pan, Tilt, Zoom, Focus,
White Balance). You can access all other settings through the OSD Menu of the camera using the controller.
The CON300-IP has the following connections:
Number Port
1Firmware upgrade connector (9-pin DSUB male)
2Camera control channel CH1-CH5 (RJ45)
35-pin Phoenix interface (only CH1)
4Lan/Ethernet connection standard RJ45
512V DC power supply connector
6Power switch
Connect the controller as follows to the camera:
1. Connect the power supply to the 12v DC connector (5).
2. Connect an Ethernet cable to the LAN/Ethernet port (4), the supplied RJ45 cable to one of
the camera control channel ports (2), or connect the Phoenix connector to the 5-pin Phoenix
interface (3) for a serial connection (via a 2-pin Phoenix connector to the camera).
3. Switch the power to ON (6).
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RJ45 to Mini DIN-8 plug
The Avonic AV-CON300-IP comes with a single RS232 connecting cable with RJ45 plug to Mini DIN-8 plug.
With this cable only 1 channel can be connected to the controller. This channel can control up to 7 (VISCA) or
up to 10 (PELCO) cameras. The Mini DIN 8 connector is used for RS232.
To control the cameras assigned to the other channels, more RJ45 cables are required.
Connect the cable using the diagram below:
Figure 4: RJ45 to Mini DIN-8 plug diagram
RS-485 Interface
It is possible to connect a 5-pins Phoenix connector to the controller using a cable to a 2-pins Phoenix
connector. This 2-pins Phoenix connector can be connected to the RS485 interface on the camera.
Note that this is only possible for the camera(s) assigned to channel 1.
1. RS422 (-)
2. RS422 (+)
3. GND (G)
4. RS485 (-)
5. RS485 (+)
COM port settings
In default working mode, an Avonic camera is able to connect to the CON300-IP controller with RS-232 or
RS-485 serial interface.
The camera can be controlled via RS-232, the parameters of RS-232C are as follows:
• Baud rate: 2400/4800/9600/115200
• Start bit: 1 bit.
• Data bit: 8 bits.
• Stop bit: 1 bit.
• Parity bit: none.
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The camera can be controlled via RS-485, Half-duplex mode. The parameters are:
• Baud rate: 2400/4800/9600
• Start bit: 1 bit
• Data bit: 8 bits.
• Stop bit: 1 bit.
• Parity bit: none.
IP (Network) Connection
Execute the following steps to connect the controller and an Avonic PoE camera to a LAN:
Connect the controller and the camera to a (PoE) switch. Use for this an Ethernet connection. See Connecting a
Controller to a Camera. See also the diagram below:
In case more cameras are connected to the controller, each camera needs to be addressed the right
way to a camera number of the controller. The following settings need to match in both camera and
controller:
1. Protocol (VISCA, PELCO-p or PELCO-d)
2. Camera address number (1, 2 or n)
3. Communication settings as baud rate (9600), parity, etc.
Figure 5: IP Network Connection Diagram
RS-232 (VISCA) Network Connection
Execute the following steps to connect the controller to the back of the camera(s) via RS-232:
1. Make the connection using daisy chaining network architecture.
2. Keep in mind that the maximum cable length for RS-232 is 10-15m.
Figure 6: RS-232 Network Connection Diagram
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RS-485 Network Connection
Execute the following steps to connect multiple cameras to RS-485:
1. Attach the cameras to a 2-wire twisted pair bus (maximum length 1200m) that is terminated at both ends
with a 120Ω-impedance resistor.
2. Ensure that the maximum distance from the bus to the camera or controller is 5m. If you use only ONE
camera, the impedance resistor is not needed.
Figure 7: RS-485 Network Connection Diagram
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Operation
This chapter will explain the operation instructions for using the CON300-IP.
OSD Menu
The CON300-IP is provided with an
On-Screen Display (OSD) Menu.
This is an integrated on-screen
menu that can be accessed within
the CON300-IP to change specific
functions in order to control the
camera.
The OSD Menu is visible on the
screen on the controller.
Figure 8: OSD menu structure
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Button Overview
Nr. Button Nr. Button
1. Manual Iris Control 11. Toggle White Balance modes
2. Manual Brightness Control 12. CH1~CH5 select camera channel buttons
3. Auto Exposure 13. Reset preset position
4. Manual selection of camera 14. Auto focus ‘ON’ button
5. Set preset position of camera 15. Manual focus
6. Zoom in and out ‘rocker’ button 16. Control of PTZ speed
7. Toggle button between Net and Serial mode 17. Position (Number) Keys [0~9]
8. Red gain 18. PTZ control joystick
9. Blue gain 19. Joystick button
10. Toggle menu on/off 20. Information Display
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Joystick control
With the joystick it is possible to move (pan/tilt) the camera(s), but you can also use the joystick to navigate in
the menu of the controller itself. See the table below:
Joystick control Functionality
Scroll through the menu, the menu features, or feature values
Enter a menu feature
Left the menu feature/ or left the CON300-IP menu
Zoom in/ Enter a menu feature
Zoom out/ left a menu feature
When any value has changed, press to enter the value
1. Enter CON300-IP Menu
2. One press to go one step back in the Menu (in CON300-IP menu mode)
3. Another press to save the settings and exit the Menu
First Start
Follow instructions below when you want to start the CON300-IP for the first time:
1. The controller has a physically ON and OFF switch at is back. Switch this button to ON.
2. The screen on the controller will light up. Press the Menu key.
3. In the menu move the joystick up and down until you see Ethernet. Click the joystick button to
enter this setting.
4. Move the joystick up and down to select IP address and click the joystick button to enter.
5. Enter the IP address you want to give for the CON300-IP and click the joystick button to
confirm.
6. Leave the menu of the controller. The IP address will automatically saved. See also Ethernet.
Figure 9: Example of the Ethernet settings
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