Avtech DGM1304 User manual

dm_1304_qs_1104_qs_1304se_m1203_V1.2
Dome
IP CAMERA SERIES
OPERATION GUIDE
Please read instructions thoroughly before operation and retain it for future reference.

IMPORTANT SAFEGUARD
All lead-
free products offered by the company comply with the requirements of the
European law on the Restriction of Hazardous Substances (RoHS) directive, which means
our manufacture processes and products are strictly “lead-
free” and without the hazardous
substances cited in the directive.
The crossed-out wheeled bin mark symbolizes that within the Euro
pean Union the product
must be collected separately at the product end-of-
life. This applies to your product and
any peripherals marked with this symbol. Do not dispose of these products as unsorted
municipal waste. Contact your local dealer for procedures for recycling this equipment.
This is a class A product. In a domestic environment this product may cause radio
interference in which case the user may be required to take adequate measures.
Federal Communications Commission Interference Statement
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates, uses,
and can radiate radio frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the user will be required to correct the interference at
his own expense.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device mat not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired
operation.
Trademark Acknowledgements
iPad® & iPhone® are the registered trademarks of Apple Inc.
Android™ is a trademark of Google Inc. Use of this trademark is subject to Google Permissions.
Microsoft®, Windows® & Internet Explorer® are registered trademarks of Microsoft Corporation in the United
States and/or other countries.
Disclaimer
We reserve the right to revise or remove any content in this manual at any time. We do not warrant or assume
any legal liability or responsibility for the accuracy, completeness, or usefulness of this manual. The content of
this manual is subject to change without notice.
This product doesn’t have a standby / off mode.

MPEG4 Licensing
THIS PRODUCT IS LICENSED UNDER THE MPEG4 VISUAL PATENT PORTFOLIO LICENSE FOR THE
PERSONAL AND NON-COMMERCIAL USE OF A CONSUMER FOR (i) ENCODING VIDEO IN
COMPLIANCE WITH THE MPEG4 VISUAL STANDARD (“MPEG-4 VIDEO”) AND/OR (ii) DECODING
MPEG4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND
NON-COMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED BY
MPEG LA TO PROVIDE MPEG4 VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY
OTHER USE. ADDITIONAL INFORMATION INCLUDING THAT RELATING TO PROMOTIONAL INTERNAL
AND COMMERCIAL USES AND LICENSING MAY BE OBTAINED FROM MPEG LA, LLC. SEE
HTTP://WWW.MPEGLA.COM.
GPL Licensing
T
his product contains codes which are developed by Third-Party-Companies and which
are subject to the GNU General Public License (“GPL”) or the GNU Lesser Public
License (“LGPL”).
The GPL Code used in this product is released without warranty and is subject to the
copyright of the corresponding author.
Further source codes which are subject to the GPL
-licenses are available upon request.
W
e are pleased to provide our modifications to the Linux Kernel, as well as a few new
commands, and some tools to get you into the code.

TABLE OF CONTENTS
1. OVERVIEW ....................................................................................................................................... 1
1.1 Product Features..................................................................................................................................... 1
1.2 Package Content..................................................................................................................................... 1
1.3 Cable Overview ....................................................................................................................................... 1
2. CAMERA ACCESS WITH INTERNET EXPLORER ........................................................................... 2
2.1 Camera Login.......................................................................................................................................... 2
2.2 Control Panel Overview........................................................................................................................... 2
2.3 Digital PTZ (DPTZ) Operations (For selected models only)..................................................................... 4
2.4 Event Record Search & Playback (For selected models only)................................................................. 5
3. CAMERA CONFIGURATIONS........................................................................................................... 6
3.1 System configuration menu ..................................................................................................................... 6
3.2 Network ................................................................................................................................................... 8
3.2.1 Network .........................................................................................................................................................8
3.2.2 QoS ...............................................................................................................................................................8
3.2.3 DDNS ............................................................................................................................................................8
3.2.4 SNTP.............................................................................................................................................................9
3.2.5 FTP................................................................................................................................................................9
3.2.6 MAIL ..............................................................................................................................................................9
3.2.7 SMS.............................................................................................................................................................10
3.2.8 Filter.............................................................................................................................................................10
3.2.9 UPnP / Bonjour ............................................................................................................................................ 11
3.2.10 RTP ...........................................................................................................................................................12
3.2.11 SNMP (For selected models only)..............................................................................................................13
3.2.12 IEEE 802.1X (For selected models only) ...................................................................................................14
3.2.13 Network Share ...........................................................................................................................................14
3.2.14 Network Failure Detection..........................................................................................................................15
3.3 Camera ................................................................................................................................................. 15
3.3.1 Camera........................................................................................................................................................15
3.3.2 Video ...........................................................................................................................................................15
3.3.3 ROI (For selected models only) ...................................................................................................................16
3.3.4 Color............................................................................................................................................................16
3.3.5 Audio* ..........................................................................................................................................................16
3.3.6 Advanced.....................................................................................................................................................17
3.3.7 Privacy Mask (For selected models only) ....................................................................................................18
3.4 ONVIF ................................................................................................................................................... 18
3.4.1 Event ...........................................................................................................................................................18
3.5 Record (For selected models only)........................................................................................................ 19
3.5.1 Record.........................................................................................................................................................19
3.5.2 Record Timer ...............................................................................................................................................19
3.6 Storage (For selected models only) ....................................................................................................... 19
3.6.1 Memory........................................................................................................................................................19
3.7 Trigger................................................................................................................................................... 20
3.7.1 Trigger .........................................................................................................................................................20
3.7.2 Push Video (For selected models only) .......................................................................................................21
3.7.3 Snapshot .....................................................................................................................................................22
3.8 General ................................................................................................................................................. 22
3.8.1 General........................................................................................................................................................22
3.8.2 Time.............................................................................................................................................................23
3.8.3 Server Log ...................................................................................................................................................23
3.8.4 Online ..........................................................................................................................................................24
3.8.5 Account........................................................................................................................................................24
3.8.6 Google Maps ...............................................................................................................................................25
3.8.7 Maintenance ................................................................................................................................................26
APPENDIX 1 PRODUCT SPECIFICATIONS....................................................................................... 27
APPENDIX 2 BIT RATE TABLE FOR REFERENCE............................................................................ 31

APPENDIX 3 POE CONNECTION ...................................................................................................... 33
APPENDIX 4 API ID APPLICATION FOR SMS MESSAGING ............................................................. 34
APPENDIX 5 Q&A............................................................................................................................... 36
APPENDIX 6 RECORDING TIME TABLE............................................................................................ 38
APPENDIX 7 PREREQUISITES FOR NETWORK SHARE ................................................................. 39
A7.1 Check PC IP Address.......................................................................................................................... 39
A7.2 Create "Administrator" Account ........................................................................................................... 39
A7.3 Share Folder ....................................................................................................................................... 40
APPENDIX 8 ENABLE PUSH VIDEO.................................................................................................. 42
A8.1 What’s Push Video.............................................................................................................................. 42
A8.2 Prerequisites....................................................................................................................................... 42
A8.3 Enable Push Video ............................................................................................................................. 42
A8.3.1 From iOS devices......................................................................................................................................42
A8.3.2 From Android Mobile Device .....................................................................................................................43
APPENDIX 9 EAZY NETWORKING.................................................................................................... 44
A9.1 Via EagleEyes on iOS / Android Device .............................................................................................. 44
A9.1.1 Setup.........................................................................................................................................................44
A9.1.2 Checking Remaining Data Allowance........................................................................................................47
A9.1.3 Sharing Cloud Device Access with Other Account(s) ................................................................................47
A9.2 Via Internet Explorer on PC / Laptop................................................................................................... 49
A9.2.1 Setup.........................................................................................................................................................49
A9.2.2 Checking Remaining Data Allowance........................................................................................................52
A9.2.3 Sharing Cloud Device Access to Other Account(s)....................................................................................52
A9.3 Icons ................................................................................................................................................... 54

1
1. OVERVIEW
1.1 Product Features
ONVIF standard supported to simplify system integration
POE (Power-over-Ethernet) support to eliminate the use of power cables and reduce installation costs
IR LEDs built-in for night surveillance
DWDR to increase image recognizability in overexposure and dark areas.
Remote Surveillance
-- Full compatibility with iOS & Android OS, and Internet Explorer on Windows operating system
1.2 Package Content
Standard Package
IR Camera Quick Guide
Optional Accessories
Screws & wall plugs Wrench
1.3 Cable Overview
Cable Description
Power cable Connect to DC12V power supply.
Note: The power adapter is optional.
RJ45 network cable Connect it to the supplied RJ45 cable extender adapter for cable extension, and prepare another RJ45
network cable with suitable length for your connection.
GND Ground wire, used for reset default or external device connection.
RESET Remove the insulating coating of this wire, and twist it with a ground wire together to reset default. This will
reset all parameters, including the IP address to factory default settings.
Note:
Disconnect power before twisting these two wires together, and connect to power again for
reset default.

2
2. CAMERA ACCESS WITH INTERNET EXPLORER
This network camera can be accessed via Microsoft Internet Explorer and iOS / Android mobile devices with our
self-developed program “EagleEyes” installed depending on different using situations.
Before using the camera, make sure you have configured the network settings, and the network connection is fine.
For network configurations, please refer to:
“ADVANCED NETWORK SETUP” downloadable from www.surveillance-download.com/user/dm1304.swf.
2.1 Camera Login
Step1: Open your web browser, and key in http://ipaddress:portnum in the URL address box.
For example, for the IP address 60.121.46.236 and port No. 888, please key in ”http://60.121.46.236:888” into
the URL address box, and press “Enter”.
Step2: In the login page, key in the user name and password, and enter the security code from the image below if any.
Then, click “LOGIN”.
Step3: The wizard is then started.
‧To skip the wizard and directly access the camera live view, click “Close”.
‧To directly access the camera live view without starting the wizard for the login next time, check “Do not start wizard at login”.
Note: If you’re prompted to install “VLC player”, “Software” and “H264 Streaming Viewer”, please
agree to proceed the installation.
Step5: When the login is successful, the live view is shown.
2.2 Control Panel Overview
Note: The buttons available depend on the device you have and the user level used to log in.

3
Function Icon User Level Description
Live
Supervisor / Power User
/ Normal User / Guest Switch to the live view page.
Backup* Supervisor / Power User
Enter the event record list for video playback.
For details, please refer to “2.4 Event Record Search & Playback (For
selected models only)’ at page 5.
DPTZ*
Supervisor / Power User
/ Normal User
Switch to the DPTZ configuration page.
For details, please refer to “2.3 Digital PTZ (DPTZ)
Operations (For selected
models only)” at page 4.
Config. Supervisor / Power User
Switch to the system configuration page. The functions available for
“Supervisor” and “Power User” are different.
For more details, please refer to “3.1 System configuration menu” at page 6.
Live player -- Supervisor / Power User
/ Normal User / Guest
Select the image player from the drop-down list:
ActiveX
QuickTime
QuickTime is Apple Inc.’s multimedia software. You need to have QuickTime
installed in your operating system before selecting “QuickTime”. When it is
selected, you will be promoted to enter the user name and password to access
the camera.
VLC
Quality -- Supervisor / Power User
/ Normal User
Click & drag the slider to select the video quality:
BASIC / NORMAL / HIGH / BEST.
Video Profile -- Supervisor / Power User
/ Normal User
Select the pre-defined video set from the drop list. The video set could be
configured in “Config” -> “Camera” -> “Video”.
Snapshot
Supervisor / Power User
/ Normal User
Click to take a snapshot of the current view on a new window. Right click
on the picture and re-save it to the location you want.
Live View Size: Supervisor / Power User
/ Normal User
Full Screen
Click to display the image in full screen.
To exit the full screen mode, press “Esc” on your keyboard.
This icon appears only when the selected resolution is 640 x 480 or above.
Double size The QVGA resolution is resized to fit into the current live view size.
This icon appears only when the selected resolution is 320 x 240.
Normal Size
The current live view size is the same as the selected resolution.
This icon appears only when the selected resolution is 1280 x 720 or above.
Fit to screen The selected resolution is resized to fit into the current live view size.
This icon appears only when the selected resolution is 1280 x 720 or above.
No Scale
Click and hold the movable square on the left bottom corner of the live view
to move
This icon appears only when the selected resolution is 1280 x 720 or above.
Microphone*
/
Supervisor Click to switch the audio-out on / off.
Zoom-in / out* /
Supervisor / Power User
/ Normal User
Click to zoom in / out the current image.
This function is available only when DPTZ is enabled.
Max. Zoom-in / out*
/
Supervisor / Power User
/ Normal User
Click to zoom in the image to the largest / zoom out the image to its
original size.
This function is available only when DPTZ is enabled.
Lens Reset*
Supervisor / Power User
/ Normal User
This function is used when the focus is not clear. Click to re-capture the
default focus parameters in each zoom ratio and see if helps.
If you still think the focus is not as clear as you expected, please adjust the
focus manually by using / .
This function is available only for motorized vari-focal models.
DPTZ*
Supervisor / Power User
/ Normal User
Click to enable the zoom-in / out function. To move the image in the
zoom-in mode, simply click on where you want to see in the live view.
For vari-focal models only.
Focus Zone*
Supervisor / Power User
/ Normal User
This function is used to change the center of the focus when you think the
thing you want to see is not clear enough.
Focus near / out* /
Supervisor / Power User
/ Normal User Click to zoom in / out the image.
Manual Focus*
Supervisor / Power User
/ Normal User
This function is used to memorize the focus parameters you’ve made after
you use / / / to manually adjust the focal length and
focus. The next time when you move to the same focal length, the camera
will use the parameters as the ones for Auto Focus.
Auto Focus*
Supervisor / Power User
/ Normal User Click to automatically adjust the focus of the camera.
* For selected models only

4
2.3 Digital PTZ (DPTZ) Operations (For selected models only)
This camera has PTZ capability, i.e. digital PTZ (hereafter called “DPTZ”), for wide area monitoring.
Click “DPTZ” to show the DPTZ control panel.
FUNCTION ICON DESCRIPTION
Moving panel -- When is selected, the moving control panel will be shown to move the picture after zoom-in is
performed.
Take snapshots Click to take a snapshot of the current view on a new window. Right click on the picture and re-save it
to the location you want.
Zoom in / out / Click once to enlarge the picture by 1X, and click once to restore the zoom ratio by 1X.
Max. zoom in / out / Click once to enlarge the picture to the max zoom ratio by 16X, and click once to restore the
picture ratio to 1X.
Focus near / far / Click to adjust the focus of the image.
Normal Size The current live view size is the same as the selected resolution.
This icon appears only when the selected resolution is 1280 x 720 or above.
Scale
Click and hold the movable square on the left bottom corner of the live view to move
This icon appears only when the selected resolution is larger than the current live view size.
Focus Zone* This function is used to change the center of the focus when you think the thing you want to see is not
clear enough.

5
2.4 Event Record Search & Playback (For selected models only)
Note: To save more recorded data, it’s recommended to use this camera with a compatible NVR.
/ Previous / Next Hour Click to jump to the next / previous time interval in an hour, for example, 11:00 ~ 12:00 or 14:00
~ 15:00, and start playing the earliest event video clip recorded during this whole hour.
Fast Forward Increase the speed for fast forward. Click to get 2X, 4X, 8X & 16X speed forward eventually.
Fast Rewind Increase the speed for fast rewind. Click to get 2X, 4X, 8X & 16X speed rewind eventually.
Play Click to play the current video clip.
Pause Click to pause the video playback.
Stop Click to stop the video playback.
Step In the pause mode, click to get one frame forward.
Audio Click to mute the playback if necessary, and click again to restore.
Download
Click to download the current video clip to the specified path in your PC.
The downloaded video can only be opened by our own video player. Please go to “General”
→ “Maintenance” to
download the video player, or get the player from the CD supplied with the sales package.