Axent PRIMUS Manual

PRIMUS
INSTALLATION INSTRUCTIONS
&
USER MANUAL

THANK YOU
Thank you for selecting an AXENT Switzerland product. To ensure proper installation, please review these instructions carefully before use. Carefully
unpack and examine the intelligent toilet before installation. For any questions, contact us at 1-800-769-4857. Thank you again for choosing AXENT.
BEFORE YOU BEGIN
CAUTION!
Risk of personal injury or product damage.
Handle with care. Vitreous china can break or chip if handled carelessly.
ALL INSTALLATION PROCEDURES SHOULD COMPLY WITH
APPLICABLE LOCAL PLUMBING AND BUILDING CODES.
INSTALLATION BY A PROFESSIONAL, LICENSED PLUMBER OR
CONTRACTOR IS HIGHLY RECOMMENDED.

2
SAFETY SYMBOLS
The following warning signs warn you of dangerous situations and their severity:
DANGER! High Risk, Lethal Hazards, Severe Injuries
WARNING! Medium Risk, Severe Injuries
CAUTION! Low Risk, Minor Injuries
NOTE! Damage to Property
NORMAL USAGE
This product is meant for indoors usage only. AXENT undertakes no liability for abnormal usage.
SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE INSTALLATION AND USE.
SAVE THESE INSTRUCTIONS
A copy of the instructions can also be downloaded from https://axentbath.us.
Information for the user
Children or persons with limited physical/mental capabilities may require
supervision or proper instructions/guidance prior to or during use.
Ensure that children cannot play with the toilet.
Repairs should only be performed by trained and qualified
persons
Do not carry out modifications, tamper with, install additional equipment, or
attempt to repair the intelligent toilet.
Improperly performed repairs can lead to accidents, injuries, or damage to
the product.
Avoid malfunctions and damage to the product as a result of
improper use
If toilet is moved from a cold location to a warm location, condensation
may form. Leave the unit switched off for a few hours.
Do not install the toilet in rooms where the temperature will be less than 4
°C ( 39 °F ).
Do not place open flames, candles, cigarettes, or similar objects on or by
the toilet.
Do not reuse old hoses or water lines. Please use new water lines when
installing.
Do not install the toilet next to items that would potentially expose the toilet
to a large amount of water.
Do not climb on or stand on the product.
Do not place any heavy objects on the lid.
Do not open or close the lid or seat with force.
Do not drop or insert any object into any openings or hoses.
PRIMUS

3
SCOPE OF DELIVERY
Standard delivery contents
Main Body
PRIMUS
INSTALLATION INSTRUCTIONS
&
USER MANUAL
Installation Instructions
& User Manual
12" Flange Adhesive (optional)
Inlet Hose and Filter
(Filter Adapter Requires 1/2" Pipe Thread Connection.)
Bowl Plug/ Magnet Tool Bowl Mounting Hardware
The below parts are not included with the toilet. Please prepare before installation.
Floor Mount Bolts Wax Ring

4
PRIMUS
1
3
5
2
4
6
1
/
12
Compression
4
” -
8
”
9½
“
- 14
“
12
”
“
Please verify these dimensions before beginning installation.
These dimensions may vary in some locations.
Recommended operating pressure 40 - 80 psi.
1/2" Nominal Pipe Thread (NPT)
(Some 7/16" & 1/2" Slip-joint
valve stops utilize 1/2" NPT. Verify
mating connection with the
included filter adapter first before
installation)
From installed surface, if any
(ex:baseboards, tiles, etc.)

5
PRIMUS
7
9
11
8
10
12
5~15sec
Please run water until clear.
Please check for leaks before caulking.

6
OPERATION AND MAINTENANCE
MANUAL FLUSH
The manual flush button is on the left side as you stand facing the toilet. Hold for 1 full second to
flush.
SURFACE CLEANING
This product has been designed and manufactured with great care and attention to detail. If you follow a few simple cleaning instructions you will be able
to enjoy its comfort, quality and beauty for many years to come.
CLEANING INSTRUCTIONS SEAT, LID AND BACK COVER
Use a mild soap solution to clean the seat and please take care that the seat and hinges are not left damp. Dry off any residual water or cleaning agents
with a soft cloth. Avoid contact of the seat and hinges with abrasive, corrosive or chlorine-based cleaners, as these may cause damage or lead to flash
rust. When cleaning the bowl, make sure that the seat and cover are kept in an upright position until all cleaning agent has been flushed away.
CLEANING INSTRUCTIONS CERAMIC
Under no circumstances should you use harsh or abrasive cleaning substances such as abrasive cream cleansers, scouring powder or drain cleaner on
your ceramic surfaces. Also avoid using steam cleaners and hard, abrasive sponges.
The use of acidic cleaners with a pH value between 1 and 4 is highly recommended. Cleaners with a pH value in the neutral range (5 to 8) are not always
suitable. We strongly advise against using either weak or strong alkaline cleaners, i.e. substances with pH values from 9 to 12.
CLEANING THE INTAKE FILTER
2
Coin or Similar
Inlet Valve
Filter
The intake filter may be detached and cleaned with soap and water as shown on the left.
When the water flow is less than normal, please clean the filter. Assure that the angle valve is shut off during
cleaning.
To reassemble, please put the filter back in reversed sequence after cleaning it.

7
TROUBLESHOOTING
FREQUENTLY ASKED QUESTIONS
IN CASE OF MINOR MALFUNCTIONS, PLEASE REFER TO THE FOLLOWING TABLE. IF THE BELOW SOLUTIONS DO NOT RESOLVE
THE ISSUE, PLEASE CONTACT CUSTOMER SUPPORT FOR FURTHER EXAMINATION AND REPAIR.
Malfunction Cause Remedy
Leaking Connection loose Check connection between hose and main and tighten it.
No Flush Water Supply Issue Check water supply for abnormality and ensure supply valve is on.
Low Flush Volume Low water pressure Please ensure the water pressure over 40 psi.
Slow refill time Please wait for at least 50 seconds after previous flush.
REPLACEMENT PARTS LIST
There will be instructions with the new replacement part.
Seat Cover Base Flush Valve Fill Valve
Filter Inlet Hose-set Fill Valve Diaphragm Seal Bowl Mounting Hardware / Plug
12" Flange

8
TECHINCAL DATA
Flow Pressure Range
Ambient Temperature Range
Water Consumption
Flush type
Net Weight
Product Dimension ( L × B × H )
Load Seat and Lid ( Maximum )
0.27 - 0.55 MPa ( 40 - 80 psi )
4 - 40 °C ( +39 °F to + 104 °F )
4.8 L ( 1.28 GPF )
Vacuum V Flush
49 kg ( 108 lbs )
725 × 386 × 486 mm ( 28 × 15 × 19⅛ inches )
150 kg ( 330 lbs )
TECHNICAL SUPPORT
For any questions or any assistance with this product, please contact your dealer or call us at
1-800-769-4857
[e-mail]
www.axentbath.us
LEGAL DIRECTIONS
This manual contains important information on the intended use, correct operation and proper maintenance of the equipment. Knowledge of and
compliance with the instructions of this manual are provided for both the safe use of the equipment and for the safety of its operation and maintenance.
In this manual, not all kinds of applications and improper manipulations are considered. In addition, attention is drawn to the following: The content of
these instructions is neither part of any previous or existing agreement, commitment or legal relationship, nor does it change from an existing agreement,
commitment or legal relationship. Any commitment by AXENT results from the respective warranty. These include the complete and authoritative
warranty obligation AXENT. The statements in this manual do not constitute an extension or a restriction of the claims under the warranty provisions. This
manual is protected by copyright. Copies and / or translations into other languages may be made only with prior written approval of AXENT.

AXENT LIMITED WARRANTY
A three-year limited warranty applies to all AXENT products purchased on or after May 1, 2019. All products purchased on or before April 30, 2019 OR purchased for use
in a commercial or hospitality setting on any date are backed by AXENT’s one-year limited warranty.
1. AXENT warrants that its products are free from defects caused by defective material and faulty workmanship for a period of three-year from the date of purchase by
the original purchaser. The limited warranty is to the original purchaser only. The limited warranty is not transferable to any third party. Proof of purchase showing both
original ownership and purchase date is required for any warranty claim. The limited warranty applies to all products sold by authorized dealers in the United States and
Canada. This warranty is limited to parts only and AXENT is not responsible for any installation labor charges, removal charges, installation, or other incidental or conse-
quential cost.
2. AXENT’s sole and maximum liability for breach of its warranties herein is limited to the obligation, at AXENT’s sole discretion to repair, replace, or make appropriate
adjustments to bring the product back to normal operating function. AXENT reserves the right to inspection of the product and verification of normal residential usage
conditions during the warranty period before warranty claims are handled. In no event shall AXENT or Seller be liable to Buyer for consequential, incidental, economic,
or special damages stemming from any breach of express or implied warranty.
3. Purchaser shall comply with the following procedures in connection with the warranty claim:
-
-AXENT is notified in writing by Purchaser within thirty (30) days after discovery of defects;
-
-Purchaser obtains a Return Authorization from AXENT prior to returning any defective product to AXENT;
-
-The defective products are returned to AXENT, all shipping charges prepaid by Purchaser(provided however, that if upon examination by AXENT, it determines that the products are entitled
to warranty, then AXENT shall be responsible for shipping charge to and from AXENT ’s facility).
-
-The defective products are received by AXENT for adjustment no later than fifteen (15) days following the last day of the warranty period; and
-
-AXENT’s examination of such goods shall disclose that such defects or failures have not been caused by misuse, abuse, neglect, improper installation or application, repair, alteration, dam-
age by rain, fire or casualty or by accident or negligence in use, storage, transportation or handling.
4. This warranty does not apply to the following items:
-
-Damage or loss sustained in a fire, earthquake, storm or any natural disaster etc.…
-
-Damage or loss resulting from any unreasonable use, misuse, abuse, negligence or improper care, improper cleaning or maintaining of the product.
-
-Damage or loss as a resulting from the use of in-tank toilet cleaners.
-
-Damage or loss resulting from any sediments or foreign matter contained in the water system.
-
-Damage or loss from improper installation, harsh environment, improper removal and water pressure in excess of 80PSI.
-
-Damage or loss resulting from electrical surges, lightning strikes or other acts which are not considered normal or the fault of AXENT.
-
-Damage or loss resulting from normal wear and tear, such as gloss reduction or dulling, scratching or fading over time due to normal use, cleaning practices, water or atmospheric conditions
including but not limited to: bleach, alkali, acid cleaners, dry powdered cleaners or any other abrasive cleaning agents or abrasive cleaning tools or aids.
-
-The use of any product in a manner outside of the product instructions / owner’s manuals.
-
-AXENT shall not be liable for any failure caused by chloramines in the public treated waters or cleaners containing chlorine (calcium hypochlorite). Please note that use of high concentrate
chlorine or chlorine related products can damage fittings. This damage can cause leakage resulting in property damage.
5. AXENT’S OBLIGATION TO HONOR THESE WARRANTIES IS CONTINGENT UPON AXENT’S RECEIPT OF PAYMENT IN FULL FOR THE GOODS ENTITLED
TO THIS WARRANTY. AXENT DISCLAIMS ALL OTHER WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, WITHOUT LIMITATION, THE IM-
PLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SELLER HAS NOT AUTHORIZED ANYONE TO MAKE ANY
REPRESENTATION OR WARRANTY OTHER THAN AS PROVIDED ABOVE. THE FOREGOING STATES THE ENTIRE WARRANTY LIABILITY OF SELLER.
To obtain warranty service, contact AXENT’s service team through your dealer or plumbing contractor, or via the points of contact below:
Mailing Address: Attn. Customer Service Department 3 Musick, Irvine, CA 92618
E-mail: [e-mail]
Phone: [phone]
GUARANTEE

AXENT Corporation Ltd.
www.axentbath.us
[e-mail]
1-800-769-4857
P\N: 224000009902 2019/07/11