AXIST8342Door/WindowSensor
Troubleshooting
Troubleshooting
ThetablebelowexplainsthestatusintheZ-WavecontrolleraswellastheLEDindicationonthedevice.
Action/StatusescriptionLEindication
NonodeID.TheZ-Wavecontrollercouldnotndthedeviceanddidnot
provideanodeID.
2-secondon,2-secondofffor2
minutes.
1.Pressthetamperswitch3timeswithin1.5secondstoputthe
unitintoexclusionmode.
2.Within1secondofstep1,pressthetamperswitchagainand
holdfor5seconds.
FactorReset
(Thisprocedure
shouldonlbeused
whenthecontroller
isinoperable.)3.NodeIDisexcluded.Thedevicerevertstofactordefaultstate.2-secondon,2-secondofffor2
minutes.
Failedorsuccessfulresultsinincluding/excludingtheIDcanbeviewedontheZ-WaveController.
Tablebelowliststpicalproblemsencountered:
SymptomPossiblecauseRecommendation
Cannotcarroutinclusion
andassociation.
1.Thedeviceisstillconnected,orhasbeen
accidentallincluded,toapreviousnetwork.
2.TheenteredPINcodeisincorrect
3.Thebatterhasrunoutofpower.
4.Batterpolaritisreversed.
5.Detectorismalfunctioning.
1.Excludethedevicebefore
includingitagain.
2.Makesureouhave
enteredthecorrectPIN
code
3.Replacethebatter.
4.Retthebatterwiththe
correctpolarit.
5.Ensurethedetectoris
workingproperl.
Cannotcontroltheconnected
modules.
1.Thedeviceisstillconnected,orhasbeen
accidentallincluded,toapreviousnetwork.
2.Thebatterhasrunoutofpower.
3.Detectorismalfunctioning.
1.Excludethedevicebefore
includingitagain.
2.Replacethebatter.
3.Ensurethedetectoris
workingproperl.
Thedetectorisnotworking.1.Thedeviceisstillconnected,orhasbeen
accidentallincluded,toapreviousnetwork.
2.Thebatterhasrunoutofpower.
3.DistancebetweentheAlertButtonandthe
receiver(s)toofar.
4.Detectorismalfunctioning.
1.Excludethedevicebefore
includingitagain.
2.Replacethebatter.
3.Moveclosertothe
receivers.
4.Ensurethedetectoris
workingproperl.
Note
Forbestresults,excludethedevicebeforestartingtheinclusionprocess.Formoredetailsseetheinstallationguide.
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