Axis M7011 User manual

AXISM7011VideoEncoder
UserManual

AboutthisDocument
ThismanualisintendedforadministratorsandusersofAXISM7011
VideoEncoder,andisapplicabletormware.50andlater.Itincludes
instructionsforusingandmanagingtheproductonyournetwork.
Previousexperienceofnetworkingwillbeofusewhenusingthis
product.SomeknowledgeofUNIXorLinux-basedsystemsmayalsobe
usefulwhendevelopingshellscriptsandapplications.Laterversionsof
thisdocumentwillbepostedatwww.axis.com.Seealsotheproduct’s
onlinehelp,availablethroughtheweb-basedinterface.
Legalconsiderations
Videosurveillancecanberegulatedbylawsthatvaryfromcountryto
country.Checkthelawsinyourlocalregionbeforeusingthisproduct
forsurveillancepurposes.
Thisproductincludesthefollowinglicences:
•one(1)H.24decoderlicense
Topurchasefurtherlicenses,contactyourreseller.
Liability
Everycarehasbeentakeninthepreparationofthisdocument.Please
informyourlocalAxisofceofanyinaccuraciesoromissions.Axis
CommunicationsABcannotbeheldresponsibleforanytechnicalor
typographicalerrorsandreservestherighttomakechangestothe
productandmanualswithoutpriornotice.AxisCommunicationsAB
makesnowarrantyofanykindwithregardtothematerialcontained
withinthisdocument,including,butnotlimitedto,theimplied
warrantiesofmerchantabilityandtnessforaparticularpurpose.Axis
CommunicationsABshallnotbeliablenorresponsibleforincidentalor
consequentialdamagesinconnectionwiththefurnishing,performance
oruseofthismaterial.Thisproductisonlytobeusedforitsintended
purpose.
Intellectualpropertyrights
AxisABhasintellectualpropertyrightsrelatingtotechnologyembodied
intheproductdescribedinthisdocument.Inparticular,andwithout
limitation,theseintellectualpropertyrightsmayincludeoneormore
ofthepatentslistedataxis.com/patentandoneormoreadditional
patentsorpendingpatentapplicationsintheUSandothercountries.
Thisproductcontainslicensedthird-partysoftware.Seethemenuitem
“About”intheproduct’suserinterfaceformoreinformation.
ThisproductcontainssourcecodecopyrightAppleComputer,
Inc.,underthetermsofApplePublicSourceLicense2.0(see
opensource.apple.com/apsl).Thesourcecodeisavailablefrom
developer.apple.com/bonjour/.
Equipmentmodications
Thisequipmentmustbeinstalledandusedinstrictaccordancewiththe
instructionsgivenintheuserdocumentation.Thisequipmentcontains
nouser-serviceablecomponents.Unauthorizedequipmentchangesor
modicationswillinvalidateallapplicableregulatorycertications
andapprovals.
Trademarkacknowledgements
AXISCOMMUNICATIONS,AXISandVAPIXareregisteredtrademarksor
trademarkapplicationsofAxisABinvariousjurisdictions.Allother
companynamesandproductsaretrademarksorregisteredtrademarks
oftheirrespectivecompanies.
Apple,Apache,Bonjour,Ethernet,InternetExplorer,Linux,Microsoft,
Mozilla,Real,SMPTE,QuickTime,UNIX,Windows,andWWWare
registeredtrademarksoftherespectiveholders.JavaandallJava-based
trademarksandlogosaretrademarksorregisteredtrademarksof
Oracleand/oritsafliates.TheUPnPWordMarkandUPnPLogoare
trademarksofOpenConnectivityFoundation,Inc.intheUnitedStates
orothercountries.
microSD,microSDHC,andmicroSDXCLogos
aretrademarksofSD-3CLLC.microSD,microSDHC,microSDXCare
trademarksorregisteredtrademarksofSD-3C,LLCintheUnitedStates,
othercountriesorboth.
Regulatoryinformation
Europe
ThisproductcomplieswiththeapplicableCEmarkingdirectivesand
harmonizedstandards:
•ElectromagneticCompatibility(EMC)Directive2014/30/EU.See
Electromagneticcompatibility(EMC)onpage2.
•LowVoltageDirective(LVD)2014/35/EU.SeeSafetyonpage.
•RestrictionofHazardousSubstances(RoHS)Directive201 1/5/EU
and2015/83,includinganyamendments,updatesor
replacements.SeeDisposalandrecyclingonpage.
Acopyoftheoriginaldeclarationofconformitymaybeobtainedfrom
AxisCommunicationsAB.SeeContactinformationonpage.
Electromagneticcompatibility(EMC)
Thisequipmenthasbeendesignedandtestedtofulllapplicable
standardsfor:
•Radiofrequencyemissionwheninstalledaccordingtothe
instructionsandusedinitsintendedenvironment.
•Immunitytoelectricalandelectromagneticphenomenawhen
installedaccordingtotheinstructionsandusedinitsintended
environment.
USA
Thisdevicecomplieswithpart15oftheFCCRules.Operationissubject
tothefollowingtwoconditions:
1.Thisdevicemaynotcauseharmfulinterference,and
2.thisdevicemustacceptanyinterferencereceived,including
interferencethatmaycauseundesiredoperation.
Usinganunshieldednetworkcable(UTP)–Thisequipmenthas
beentestedusinganunshieldednetworkcable(UTP)andfoundto
complywiththelimitsforaClassAdigitaldevice,pursuanttopart
15oftheFCCRules.Theselimitsaredesignedtoprovidereasonable
protectionagainstharmfulinterferencewhentheequipmentis
operatedinacommercialenvironment.Thisequipmentgenerates,
uses,andcanradiateradiofrequencyenergyand,ifnotinstalledand
usedinaccordancewiththeinstructionmanual,maycauseharmful
interferencetoradiocommunications.Operationofthisequipmentina
residentialareaislikelytocauseharmfulinterferenceinwhichcase
theuserwillberequiredtocorrecttheinterferenceathisownexpense.
Usingashieldednetworkcable(STP)–Thisequipmenthasalso
beentestedusingashieldednetworkcable(STP)andfoundtocomply
withthelimitsforaClassBdigitaldevice,pursuanttopart15ofthe
FCCRules.Theselimitsaredesignedtoprovidereasonableprotection
againstharmfulinterferenceinaresidentialinstallation.This
equipmentgenerates,usesandcanradiateradiofrequencyenergyand,
ifnotinstalledandusedinaccordancewiththeinstructions,maycause
harmfulinterferencetoradiocommunications.However,thereisno
guaranteethatinterferencewillnotoccurinaparticularinstallation.If
thisequipmentdoescauseharmfulinterferencetoradioortelevision
reception,whichcanbedeterminedbyturningtheequipmentoffand
on,theuserisencouragedtotrytocorrecttheinterferencebyoneor
moreofthefollowingmeasures:
•Reorientorrelocatethereceivingantenna.
•Increasetheseparationbetweentheequipmentandreceiver.
•Connecttheequipmentintoanoutletonacircuitdifferentfrom
thattowhichthereceiverisconnected.
•Consultthedealeroranexperiencedradio/TVtechnicianforhelp.
Tobeusedinaresidentialareaorademandingelectricalenvironment,
theproductshallbeconnectedusingashieldednetworkcable(STP)
thatisproperlygrounded.
Contactinformation
AxisCommunicationsInc.
300ApolloDrive
Chelmsford,MA01824
UnitedStatesofAmerica
Tel:[phone]
Canada
ThisdigitalapparatuscomplieswithCANICES-3(ClassB).Theproduct
shallbeconnectedusingashieldednetworkcable(STP)thatis
properlygrounded.Cetappareilnumériqueestconformeàlanorme
CANNMB-3(classeB).Leproduitdoitêtreconnectéàl'aided'uncâble
réseaublindé(STP)quiestcorrectementmisàlaterre.
Australia/ewZealand
ThisdigitalequipmentfulllstherequirementsforRFemission
accordingtotheClassBlimitofAS/NZSCISPR22.Theproductshall
beconnectedusingashieldednetworkcable(STP)thatisproperly
grounded.

Japan
この装置は、クラスB機器です。この装置は、住宅環境で使
⽤することを⽬的としていますが、この装置がラジオやテレ
ビジョン受信機に近接して使⽤されると、受信障害を引き
起こすことがあります。取扱説明書に従って正しい取り扱
いをして下さい。VCCI‒B
本製品は、シールドネットワークケーブル(STP)を使⽤して接
続してください。また適切に接地してください。
本製品は電気通信事業者（移動通信会社、固定通信会社、
インターネットプロバイダ等）の通信回線（公衆無線LAN
を含む）に直接接続することができません。本製品をイン
ターネットに接続する場合は、必ずルータ等を経由し接続
してください。
Korea
이기기는가정용(B급)전자파적합기기로서주로가정에서사
용하는것을목적으로하며,모든지역에서사용할수있습니
다.적절히접지된STP(shieldedtwistedpair)케이블을사용
하여제품을연결하십시오.
Safety
ThisproductcomplieswithIEC/EN/UL0950-1,SafetyofInformation
TechnologyEquipment.
Ifitsconnectingcablesareroutedoutdoors,theproductshallbe
groundedeitherthroughashieldednetworkcable(STP)orother
appropriatemethod.
Battery
TheAxisproductusesa3.0VBR/CR1220lithiumbatteryasthepower
supplyforitsinternalreal-timeclock(RTC).Undernormalconditions
thisbatterywilllastforaminimumofveyears.
CAUTIO
Donotreplacethebatteryyourself.ContactAxissupportif
thelogmessagerequestsabatterychange.
Lithiumcoincell3.0Vbatteriescontain1,2-dimethoxyethane;ethylene
glycoldimethylether(EGDME),CASno.1 10-71-4.
Disposalandrecycling
Whenthisproducthasreachedtheendofitsusefullife,disposeof
itaccordingtolocallawsandregulations.Forinformationabout
yournearestdesignatedcollectionpoint,contactyourlocalauthority
responsibleforwastedisposal.Inaccordancewithlocallegislation,
penaltiesmaybeapplicableforincorrectdisposalofthiswaste.
Europe
Thissymbolmeansthattheproductshallnotbedisposedof
togetherwithhouseholdorcommercialwaste.Directive2012/19/EU
onwasteelectricalandelectronicequipment(WEEE)isapplicablein
theEuropeanUnionmemberstates.Topreventpotentialharmto
humanhealthandtheenvironment,theproductmustbedisposed
ofinanapprovedandenvironmentallysaferecyclingprocess.For
informationaboutyournearestdesignatedcollectionpoint,contact
yourlocalauthorityresponsibleforwastedisposal.Businessesshould
contacttheproductsupplierforinformationabouthowtodispose
ofthisproductcorrectly.
ThisproductcomplieswiththerequirementsofDirective201 1/5/EU
and2015/83ontherestrictionoftheuseofcertainhazardous
substancesinelectricalandelectronicequipment(RoHS).
China
ThisproductcomplieswiththerequirementsofSJ/T1134-2014,
Markingfortherestrictionofhazardoussubstancesinelectricaland
electronicproducts.
有毒有害物质或元素
部
件
名
称
铅
(Pb)汞
(Hg)镉
(Cd)六价
铬
(Cr(VI)
)
多溴
联苯
(PBB)
多溴
二苯
醚
(PBDE)
电
气
实
装
部
分
X00000
0:表示该有毒有害物质在该部件均质材料中的含量均在GB/T
2572标准规定的限量要求以下。
X:表示该有毒有害物质至少在该部件的某一均质材料中的含
量超出GB/T2572标准规定的限量要求。
Contactinformation
AxisCommunicationsAB
Emdalavägen14
2239Lund
Sweden
Tel:[phone]
Fax:[phone]
axis.com
Support
Shouldyourequireanytechnicalassistance,pleasecontactyourAxis
reseller.Ifyourquestionscannotbeansweredimmediately,your
resellerwillforwardyourqueriesthroughtheappropriatechannelsto
ensurearapidresponse.IfyouareconnectedtotheInternet,youcan:
•downloaduserdocumentationandsoftwareupdates
•ndanswerstoresolvedproblemsintheFAQdatabase,search
byproduct,category,orphrase
•reportproblemstoAxissupportstaffbyloggingintoyourprivate
supportarea
•chatwithAxissupportstaff
•visitAxisSupportataxis.com/support
Warrantyinformation
ForinformationaboutAxis’productwarrantyandtheretorelated
information,gotoaxis.com/warranty.
Learnmore!
VisitAxislearningcenteraxis.com/academyforusefultrainings,
webinars,tutorialsandguides.

AXISM7011VideoEncoder
Safetyinformation
Safetyinformation
Hazardlevels
DAGER
Indicatesahazardoussituationwhich,ifnotavoided,willresultindeathorseriousinjury.
WARIG
Indicatesahazardoussituationwhich,ifnotavoided,couldresultindeathorseriousinjury.
CAUTIO
Indicatesahazardoussituationwhich,ifnotavoided,couldresultinminorormoderateinjury.
NO NO
NOTICE TICE TICE
Indicatesasituationwhich,ifnotavoided,couldresultindamagetoproperty.
Othermessagelevels
Important
Indicatessignicantinformationwhichisessentialfortheproducttofunctioncorrectly.
Note
Indicatesusefulinformationwhichhelpsingettingthemostoutoftheproduct.
4

AXISM7011VideoEncoder
TableofContents
Safetyinformation..........................................4
Hazardlevels...................................................4
Othermessagelevels.............................................4
Hardwareoverview..........................................7
Howtoaccesstheproduct....................................8
Accessthedevice...............................................8
Howtoaccesstheproductfromtheinternet.........................8
Howtosettherootpassword.....................................8
Liveviewwindow...............................................9
Mediastreams..............................................11
H.24format...................................................11
MJPEGformat..................................................11
AXISMediaControl(AMC)........................................1 1
Accessthevideostream..........................................12
Howtosetuptheproduct....................................13
Howtoperformabasicsetup.....................................13
Videosettings..............................................14
Howtosetupvideostreams......................................14
Streamproles.................................................1
AboutONVIFmediaproles.......................................1
Camerasettings................................................1
Overlays.......................................................17
Privacymasks..................................................19
Howtoconguretheliveviewwindow.........................20
PTZ(PanTiltZoom).........................................22
Aboutpresetpositions...........................................22
Aboutguardtours...............................................22
Advanced......................................................24
HowtoinstallaPTZdriver........................................24
Controlqueue..................................................25
Detectors..................................................2
Cameratampering...............................................2
Applications...............................................27
Applicationlicenses.............................................27
Howtouploadandstartanapplication.............................27
ApplicationConsiderations........................................27
Setuprulesandalerts.......................................28
Howtosetupactionrules........................................28
Howtoaddrecipients............................................30
Howtocreateschedules..........................................31
Howtosetuprecurrences........................................31
Recordings.................................................33
Howtondrecordings...........................................33
Howtoplayrecordings...........................................33
Howtoexportavideoclip........................................34
Continuousrecording............................................34
Languages.................................................35
Systemoptions.............................................3
Security.......................................................3
Date&Time....................................................38
Network.......................................................39
Storage.......................................................44
Ports&Devices.................................................4
Maintenance...................................................4
Support.......................................................47
Advanced......................................................48
Resettofactorydefaultsettings...................................48
Troubleshooting............................................49
Howtocheckthecurrentrmware.................................49
Howtoupgradethermware.....................................49
Symptoms,possiblecausesandremedialactions......................50
5

AXISM7011VideoEncoder
TableofContents
Specications..............................................53
LEDIndicators..................................................53
SDcardslot....................................................53
Buttons.......................................................54
Connectors....................................................54
Performanceconsiderations.......................................55
6

AXISM7011VideoEncoder
Hardwareoeriew
Hardwareoeriew
1LEDindicatorsforstatus,power,network
2microSD/microSDHC/microSDXCslotsupportingmemorycardupto64GB(cardnotincluded)
Networkconnector(PoE)
4Controlbutton
5RS-485/RS-422connector
6BNCconnector
7Partnumber(P/N)&Serialnumber(S/N)
7

AXISM7011VideoEncoder
Howtoaccesstheproduct
Howtoaccesstheproduct
ToinstalltheAxisproduct,seetheInstallationGuidesuppliedwiththeproduct.
ToviewstreamingvideoinInternetExplorer,allowinstallationofAXISMediaControl(AMC)whenprompted.
TheAxisproductincludesone(1)H.24decoderlicenseforviewingvideostreams.ThelicenseisautomaticallyinstalledwithAMC.
Theadministratorcandisabletheinstallationofthedecoderstopreventinstallationofunlicensedcopies.
Note
•QuickTimeTMisalsosupportedforviewingH.24streams.
Accessthedevice
1.OpenabrowserandentertheIPaddressorhostnameoftheAxisdevice.
IfyouhaveaMaccomputer(OSX),gotoSafari,clickBonjourandselectthedevicefromthedrop-downlist.Toadd
Bonjourasabrowserbookmark,gotoSafari>Preferences.
IfyoudonotknowtheIPaddress,useAXISIPUtilityorAXISDeviceManagertondthedeviceonthenetwork.
2.Entertheusernameandpassword.Ifyouaccessthedeviceforthersttime,youmustsettherootpassword.See.
3.Theliveviewpageopensinyourbrowser.
Howtoaccesstheproductfromtheinternet
Anetworkrouterallowsproductsonaprivatenetwork(LAN)toshareasingleconnectiontotheinternet.Thisisdonebyforwarding
networktrafcfromtheprivatenetworktotheinternet.
Mostroutersarepre-conguredtostopattemptstoaccesstheprivatenetwork(LAN)fromthepublicnetwork(internet).
IftheAxisproductislocatedonanintranet(LAN)andyouwanttomakeitavailablefromtheother(WAN)sideofaNAT(Network
AddressTranslator)router,turnonATtraversal.WithNATtraversalproperlycongured,allHTTPtrafctoanexternalHTTPport
intheNATrouterisforwardedtotheproduct.
HowtoturnontheAT-traversalfeature
•GotoSettings>System>Plaincong>etwork.
•ManuallycongureyourNATroutertoallowaccessfromtheinternet.
SeealsoAXISInternetDynamicDNSServiceatwww.axiscam.net
Note
•Inthiscontext,a“router”referstoanynetworkroutingdevicesuchasaNATrouter,networkrouter,internetgateway,
broadbandrouter,broadbandsharingdevice,orasoftwaresuchasarewall.
•ForNATtraversaltowork,NATtraversalmustbesupportedbytherouter.TheroutermustalsosupportUPnP®.
Howtosettherootpassword
ToaccesstheAxisproduct,youmustsetthepasswordforthedefaultadministratoruserroot.ThisisdoneintheCongureRoot
Passworddialog,whichopenswhentheproductisaccessedforthersttime.
Topreventnetworkeavesdropping,therootpasswordcanbesetviaanencryptedHTTPSconnection,whichrequiresanHTTPS
certicate.HTTPS(HypertextTransferProtocoloverSSL)isaprotocolusedtoencrypttrafcbetweenwebbrowsersandservers.The
HTTPScerticateensuresencryptedexchangeofinformation.SeeHTTPSonpage6.
8

AXISM7011VideoEncoder
Howtoaccesstheproduct
Thedefaultadministratorusernamerootispermanentandcannotbedeleted.Ifthepasswordforrootislost,theproductmustbe
resettothefactorydefaultsettings.SeeResettofactorydefaultsettingsonpage48.
Tosetthepassword,enteritdirectlyinthedialog.
Liveviewwindow
Thecontrolsandlayoutoftheliveviewwindowmayhavebeencustomizedtomeetspecicinstallationrequirementsanduser
preferences.Consequently,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedinyourownliveview
window.Thefollowingprovidesanoverviewofeachavailablecontrol.
Controlsintheliveviewwindow
SelectastreamprolefortheliveviewwindowfromtheStreamProledrop-downlist.Forinformation
abouthowtocongurestreamproles,seepage16.
UsetheManualTriggerbuttontotriggeranactionrulefromtheliveviewwindow.Forinformation
abouthowtocongureandenablethebutton,seeManualtriggeronpage9.
ClickSnapshottosaveasnapshotofthevideoimage.Thisbuttonisprimarilyintendedforusewhen
theAXISMediaControlviewertoolbarisnotavailable.EnablethisbuttonfromLiveViewCong>
ActionButtons.
Manualtrigger
TheManualTriggerisusedtotriggeranactionrulefromtheLiveViewpage.Themanualtriggercanforexamplebeusedto
validateactionsduringproductinstallationandconguration.
Tocongurethemanualtrigger:
1.GotoSetup>Events.
2.ClickAddtoaddanewactionrule.
3.FromtheTriggerdrop-downlist,selectInputSignal.
4.Fromtheseconddrop-downlist,selectManualTrigger.
5.Selectthedesiredactionandconguretheothersettingsasrequired.
Formoreinformationaboutactionrules,seeSetuprulesandalertsonpage28.
ToshowthemanualtriggerbuttonsintheLiveViewpage:
1.GotoSetup>LiveViewCong.
2.UnderActionButtons,selectShowmanualtriggerbutton.
AXISMediaControlviewertoolbar
TheAXISMediaControlviewertoolbarisavailableinInternetExploreronly.SeeAXISMediaControl(AMC)onpage11formore
information.Thetoolbardisplaysthefollowingbuttons:
9

AXISM7011VideoEncoder
Howtoaccesstheproduct
ThePlaybuttonconnectstotheAxisproductandstartsplayingamediastream.
TheStopbuttonstopsthemediastream.
TheSnapshotbuttontakesasnapshotofthevideoimage.
ClicktheViewFullScreenbuttonandthevideoimagewilllltheentirescreen.PressESC(Escape)onthecomputer
keyboardtocancelfullscreenview.
TheRecordbuttonisusedtorecordthecurrentvideostreamonyourcomputer.Thelocationwheretherecordingissaved
canbespeciedintheAMCControlPanel.EnablethisbuttonfromLiveViewCong>ViewerSettings.
PTZControls
TheliveviewwindowalsodisplaysPan/Tilt/Zoom(PTZ)controls.Theadministratorcanenable/disablecontrolsforspeciedusers
underSystemOptions>Security>Users.
WiththePTZControlQueueenabledthetimeeachuserisincontrolofthePTZsettingsislimited.Clickthebuttonstorequestor
releasecontrolofthePTZcontrols.ThePTZControlQueueissetupunderPTZ>ControlQueue.
ClicktheEmulatejoystickmodebuttonandclickintheimagetomovethecameraviewinthedirectionofthe
mousepointer.
ClicktheCentermodebuttonandclickintheimagetocenterthecameraviewonthatposition.
ClicktheCtrlpanelbuttontoopenthePTZcontrolpanelwhichprovidesadditionalPTZcontrols.
User-denedbuttonscanalsoappearintheControlpanel.SeeAboutadvancedPTZsettings
onpage24.
ClicktheHomebuttontogototheHomepresetposition.SeeAboutpresetpositionsonpage22.
SelectthevideochanneloraPTZpresetpositiontosteerthecameraviewtothesavedposition.See
Aboutpresetpositionsonpage22.
PanandTiltbars–Usethearrowstopanandtiltthecameraview,orclickonapositiononthebartosteerthecameraviewto
thatposition.
Zoombar–Usethearrowstozoominandout,orclickonapositiononthebartozoomtothatposition.
Focusbar–Usethearrowstofocusthecamera,orclickonapositiononthebartosetthefocusposition.Usingthefocusbarwill
disabletheproduct’sautofocus.Tore-enable,usethePTZcontrolpanelwhichisopenedbyclickingtheCtrlpanelbutton(seeabove).
Irisbar–Clickonapositiontosetamanualexposureleveltomaketheimagebrighterordarker.Thiswilldisableautoiris(automatic
exposure)andsetxedlevelsoniris,gainandshutterspeed.Tore-enableautoiris,usethePTZcontrolpanelwhichisopenedby
clickingtheCtrlpanelbutton(seeabove).Ifautoirisisenabled,AutoisvisiblenexttotheIrisbarbar.
Important
InanenvironmentwithvaryinglightconditionsitisrecommendedtousetheBrightnessbarinsteadoftheIrisbartoadjust
imagebrightnesssincechangingthebrightnesslevelwillnotdisableautoiris(automaticexposure).
ThePTZcontrolscanbedisabledunderPTZ>Advanced>Controls,seeAboutadvancedPTZsettingsonpage24.
10