Axis AXIS M20 Series User manual

AXISM20BulletCameraSeries
AXISM2035-LEBulletCamera
AXISM2036-LEBulletCamera
UserManual

AXISM20BulletCameraSeries
TableofContents
Getstarted................................................3
Findthedeviceonthenetwork....................................3
Openthedevice'swebpage.......................................3
Setanewpasswordfortherootaccount............................3
Securepasswords...............................................3
Verifythatnoonehastamperedwiththermware....................4
Webpageoverview..............................................4
Congureyourdevice........................................
Basicsettings..................................................
Adjusttheimage................................................
Viewandrecordvideo............................................10
Setuprulesforevents...........................................1 1
Audio.........................................................12
Thedeviceinterface.........................................14
Status........................................................14
Video.........................................................14
Recordings.....................................................23
Apps..........................................................23
System........................................................24
Maintenance...................................................37
Learnmore................................................38
Viewarea......................................................38
Capturemodes.................................................38
Privacymasks..................................................38
Overlays.......................................................39
Pan,tilt,andzoom(PTZ)..........................................39
Streamingandstorage...........................................39
Applications....................................................42
Specications..............................................44
Productoverview................................................44
LEDindicators..................................................44
SDcardslot....................................................44
Buttons.......................................................44
Connectors....................................................4
Cleaningrecommendations...................................46
Troubleshooting............................................47
Resettofactorydefaultsettings...................................47
Firmwareoptions...............................................47
Checkthecurrentrmwareversion.................................47
Upgradethermware............................................47
Technicalissues,clues,andsolutions................................48
Performanceconsiderations.......................................0
Contactsupport.................................................0
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AXISM20BulletCameraSeries
Getstarted
Getstarted
Findthedeviceonthenetork
TondAxisdevicesonthenetworkandassignthemIPaddressesinWindows®,useAXISIPUtilityorAXISDeviceManager.Both
applicationsarefreeandcanbedownloadedfromaxis.com/support.
FormoreinformationabouthowtondandassignIPaddresses,gotoHowtoassignanIPaddressandaccessyourdevice.
Brosersupport
Youcanusethedevicewiththefollowingbrowsers:
ChromeTMFirefox®EdgeTMSafari®
Windows®recommendedrecommended
macOS®recommendedrecommended
Linux®recommendedrecommended
Otheroperatingsystems*
*TouseAXISOSwebinterfacewitiOS15oriPadOS15,gotoSettings Settings
Settings> > >Safari Safari Safari> > >Advanced Advanced Advanced> > >Experimental Experimental ExperimentalFeatures Features Featuresanddisable
NSURLSessionWebsocket.
Ifyouneedmoreinformationaboutrecommendedbrowsers,gotoAXISOSPortal.
Openthedevice'sebpage
1.OpenabrowserandentertheIPaddressorhostnameoftheAxisdevice.
IfyoudonotknowtheIPaddress,useAXISIPUtilityorAXISDeviceManagertondthedeviceonthenetwork.
2.Entertheusernameandpassword.Ifyouaccessthedeviceforthersttime,youmustsettherootpassword.SeeSeta
newpasswordforterootaccountonpage3.
Setanepassordfortherootaccount
Thedefaultadministratorusernameisroot.There’snodefaultpasswordfortherootaccount.Yousetapasswordtherst
timeyoulogintothedevice.
1.Typeapassword.Followtheinstructionsaboutsecurepasswords.SeeSecurepasswordsonpage3.
2.Retypethepasswordtoconrmthespelling.
3.ClickAdduser.
Important
Ifyoulosethepasswordfortherootaccount,gotoResettofactorydefaultsettingsonpage47andfollowtheinstructions.
Securepassords
Important
Axisdevicessendtheinitiallysetpasswordincleartextoverthenetwork.Toprotectyourdeviceaftertherstlogin,set
upasecureandencryptedHTTPSconnectionandthenchangethepassword.
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AXISM20BulletCameraSeries
Getstarted
Thedevicepasswordistheprimaryprotectionforyourdataandservices.Axisdevicesdonotimposeapasswordpolicyasthey
maybeusedinvarioustypesofinstallations.
Toprotectyourdatawestronglyrecommendthatyou:
•Useapasswordwithatleast8characters,preferablycreatedbyapasswordgenerator.
•Don’texposethepassword.
•Changethepasswordatarecurringinterval,atleastonceayear.
Verifythatnoonehastamperediththermare
TomakesurethatthedevicehasitsoriginalAxisrmware,ortotakefullcontrolofthedeviceafterasecurityattack:
1.Resettofactorydefaultsettings.SeeResettofactorydefaultsettingsonpage47.
Afterthereset,securebootguaranteesthestateofthedevice.
2.Congureandinstallthedevice.
Webpageovervie
Thisvideogivesyouanoverviewofthedeviceinterface.
Towatchthisvideo,gotothewebversionofthisdocument.
www.axis.com/products/online-manual/74509#t10157625
Axisdevicewebinterface
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AXISM20BulletCameraSeries
Configureyourdevice
Configureyourdevice
Note
ThecapturemodesettingisonlyavailableforAXISM2036-LEBulletCamera.
Basicsettings
1.Setthecapturemode:
1.1GotoVideo>Installation>Capturemode.
1.2ClickChange.
1.3SelectacapturemodeandclickSaveandrestart.
SeealsoCapturemodesonpage38.
2.Setthepowerlinefrequency:
2.1GotoVideo>Installation>owerlinefrequency.
2.2Selectapowerlinefrequency.
3.Settheorientation:
3.1GotoVideo>Installation>Rotate.
3.2Select0,90,180or270degrees.
SeealsoMonitorlongandnarrowareasonpage8.
Adjusttheimage
Thissectionincludesinstructionsaboutconguringyourdevice.Ifyouwanttolearnmoreabouthowcertainfeatureswork,go
toLearnmoreonpage38.
Levelthecamera
Toadjusttheviewinrelationtoareferenceareaoranobject,usethelevelgridincombinationwithamechanicaladjustment
ofthecamera.
1.GotoVideo>Image>andclick.
2.Clicktoshowthelevelgrid.
3.Adjustthecameramechanicallyuntilthepositionofthereferenceareaortheobjectisalignedwiththelevelgrid.
Selectexposuremode
Toimproveimagequalityforspecicsurveillancescenes,useexposuremodes.Exposuremodesletsyoucontrolaperture,shutter
speed,andgain.GotoVideo>Image>Exposureandselectbetweenthefollowingexposuremodes:
•Formostusecases,selectAutomaticexposure.
•Forenvironmentswithcertainarticiallighting,forexampleuorescentlighting,selectFlicker-free.
Selectthesamefrequencyasthepowerlinefrequency.
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AXISM20BulletCameraSeries
Configureyourdevice
•Forenvironmentswithcertainarticiallightandbrightlight,forexampleoutdoorswithuorescentlightingatnightand
sunduringdaytime,selectFlicker-reduced.
Selectthesamefrequencyasthepowerlinefrequency.
•Tolockthecurrentexposuresettings,selectHoldcurrent.
BenetfromIRlightinlo-lightconditionsbyusingnightmode
Yourcamerausesvisiblelighttodelivercolorimagesduringtheday.Butasthevisiblelightdiminishes,colorimagesbecomeless
brightandclear.Ifyouswitchtonightmodewhenthishappens,thecamerausesbothvisibleandnear-infraredlighttodeliverbright
anddetailedblack-and-whiteimagesinstead.Youcansetthecameratoswitchtonightmodeautomatically.
1.GotoVideo>Image>Day-nightmode,andmakesurethattheIR-cutlterissettoAuto.
2.Tosetatwhatlightlevelyouwantthecameratoswitchtonightmode,movetheThresholdslidertowardBrightorDark.
3.Tousethebuilt-inIRlightwhenthecameraisinnightmode,turnonAllowIRilluminationandSynchronizeIR
illumination.
Note
Ifyousettheswitchtonightmodetooccurwhenit’sbrighter,theimageremainssharperasthereislesslow-lightnoise.If
yousettheswitchtooccurwhenit’sdarker,theimagecolorsaremaintainedforlonger,butthereismoreimageblurdue
tolow-lightnoise.
OptimizeIRillumination
Dependingontheinstallationenvironmentandtheconditionsaroundthecamera,forexampleexternallightsourcesinthescene,
youcansometimesimprovetheIRilluminationifyoumanuallyadjusttheintensityoftheLEDs.
1.GotoVideo>Image>Day-nightmode.
2.TurnonAllowillumination.
3.GotoandselectManual.
4.Adjusttheintensity.
Reducenoiseinlo-lightconditions
Toreducenoiseinlow-lightconditions,youcanadjustoneormoreofthefollowingsettings:
•Adjustthetrade-offbetweennoiseandmotionblur.GotoVideo>Image>ExposureandmovetheBlur-noisetrade-off
slidertowardLownoise.
•Settheexposuremodetoautomatic.
Note
Ahighmaxshuttervaluecanresultinmotionblur.
•Toslowdowntheshutterspeed,setmaxshuttertothehighestpossiblevalue.
•Opentheaperture.
•Reducesharpnessintheimage,underAppearance.
Reducemotionblurinlo-lightconditions
Toreducemotionblurinlow-lightconditions,adjustoneormoreofthefollowingsettingsinVideo>Image>Exposure:
•MovetheBlur-noisetrade-offslidertowardLowmotionblur.
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AXISM20BulletCameraSeries
Configureyourdevice
Note
Whenyouincreasethegain,imagenoisealsoincreases.
•SetMaxshuttertoashortertime,andMaxgaintoahighervalue.
Ifyoustillhaveproblemswithmotionblur:
•Increasethelightlevelinthescene.
•Mountthecamerasothatobjectsmovetowarditorawayfromitratherthansideways.
Handlescenesithstrongbacklight
Dynamicrangeisthedifferenceinlightlevelsinanimage.Insomecasesthedifferencebetweenthedarkestandthebrightest
areascanbesignicant.Theresultisoftenanimagewhereeitherthedarkorthebrightareasarevisible.Widedynamicrange
(WDR)makesbothdarkandbrightareasoftheimagevisible.
ImagewitoutWDR.
ImagewitWDR.
Note
•WDRcancauseartifactsintheimage.
•WDRmaynotbeavailableforallcapturemodes.
1.GotoVideo>Image>Widedynamicrange.
2.TurnonWDR.
3.Ifyoustillhaveproblems,gotoExposureandadjusttheExposurezonetocovertheareaofinterest.
FindoutmoreaboutWDRandhowtouseitataxis.com/web-articles/wdr.
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AXISM20BulletCameraSeries
Configureyourdevice
Monitorlongandnarroareas
Usecorridorformattobetterutilizethefulleldofviewinalongandnarrowarea,forexampleastaircase,hallway,road,ortunnel.
1.Dependingonyourdevice,turnthecameraorthe3-axislensinthecamera90°or270°.
Note
MakesuretoaimIRLEDsawayfromwallsorweathershields.
2.Ifthedevicedoesn’thaveautomaticrotationoftheview,gotoVideo>Installation.
3.Rotatetheview90°or270°.
Findoutmoreataxis.com/axis-corridor-format.
Verifythepixelresolution
Toverifythatadenedpartoftheimagecontainsenoughpixelsto,forexample,recognizethefaceofaperson,youcanusethe
pixelcounter.
1.GotoVideo>Imageandclick.
2.Clickforixelcounter.
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AXISM20BulletCameraSeries
Configureyourdevice
3.Inthecamera’sliveview,adjustthesizeandpositionoftherectanglearoundtheareaofinterest,forexamplewhere
youexpectfacestoappear.
Youcanseethenumberofpixelsforeachoftherectangle’ssides,anddecideifthevaluesareenoughforyourneeds.
Hidepartsoftheimageithprivacymasks
Youcancreateoneorseveralprivacymaskstohidepartsoftheimage.
1.GotoVideo>rivacymasks.
2.Click.
3.Clickthenewmaskandtypeaname.
4.Adjustthesizeandplacementoftheprivacymaskaccordingtoyourneeds.
.Tochangethecolorforallprivacymasks,expandrivacymasksandselectacolor.
SeealsoPrivacymasksonpage23
Shoanimageoverlay
Youcanaddanimageasanoverlayinthevideostream.
1.GotoVideo>Overlays.
2.SelectImageandclick.
3.GototheImagestab.
4.Draganddropanimage.
.ClickUpload.
6.GototheManageoverlaytab.
7.Selecttheimageandaposition.Youcanalsodragtheoverlayimageintheliveviewtochangetheposition.
Shoatextoverlay
Youcanaddatexteldasanoverlayinthevideostream.Thisisusefulforexamplewhenyouwanttodisplaythedate,timeora
companynameinthevideostream.
1.GotoVideo>Overlays.
2.SelectTextandclick.
3.Enterthetextyouwanttodisplayinthevideostream.
4.Selectaposition.Youcanalsodragtheoverlaytexteldintheliveviewtochangetheposition.
Recordandatchvideo
Recordvideodirectlyfromthecamera
1.GotoVideo>Image.
2.Tostartarecording,click.
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AXISM20BulletCameraSeries
Configureyourdevice
Ifyouhaven’tsetupanystorage,clickand.Forinstructionsonhowtosetupnetworkstorage,seeSetup
networkstorageonpage10
3.Tostoprecording,clickagain.
Watchvideo
1.GotoRecordings.
2.Clickforyourrecordinginthelist.
Vieandrecordvideo
Thissectionincludesinstructionsaboutconguringyourdevice.Tolearnmoreabouthowstreamingandstorageworks,goto
Streamingandstorageonpage39.
Reducebandidthandstorage
Important
Reducingthebandwidthcanresultinlossofdetailsintheimage.
1.GotoVideo>Stream.
2.Clickintheliveview.
3.SelectVideoformatH.264.
4.GotoVideo>Stream>GeneralandincreaseCompression.
.GotoVideo>Stream>H.264andH.265encodinganddooneormoreofthefollowing:
-SelecttheZipstreamlevelthatyouwanttouse.
Note
TheZipstreamsettingsareusedforbothH.264andH.26.
-TurnonDynamicFS.
-TurnonDynamicGOandsetahighUpperlimitGOPlengthvalue.
Note
Mostwebbrowsersdon’tsupportH.26decodingandbecauseofthisthecameradoesn’tsupportitinitswebinterface.
InsteadyoucanuseavideomanagementsystemorapplicationthatsupportsH.26decoding.
Setupnetorkstorage
Tostorerecordingsonthenetwork,youneedtosetupyournetworkstorage.
1.GotoSystem>Storage.
2.ClickAddnetworkstorageunderNetworkstorage.
3.TypetheIPaddressofthehostserver.
4.TypethenameofthesharedlocationonthehostserverunderNetworkshare.
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