Axis M5013 User manual

QUICK GUIDE
AXIS M50 Series
AXIS M5013 PTZ Dome Network Camera
AXIS M5014 PTZ Dome Network Camera
CAUTION!
If possible, use method B, which is the recommended installation
method. When installing the product using method A, only turn
the nut of the mounting screw while making sure the product
stays still. Do not turn the product. Do not overtighten the
mounting screw, since warping of the product may cause the PTZ
mechanism to fail. If the PTZ function is lost, loosen the nut and
restart the product. If the loss continues, use the mounting plate,
method B, instead.

Legal Considerations
Video and audio surveillance can be prohibited
by laws that vary from country to country. Check
the laws in your local region before using this
product for surveillance purposes.
This product includes one (1) H.264 decoder
license. To purchase further licenses, contact
your reseller.
Trademark Acknowledgments
Apple, Boa, Bonjour, Ethernet, Internet Explorer,
Linux, Microsoft, Mozilla, Netscape Navigator,
OS/2, Real, SMPTE, QuickTime, UNIX, Windows,
WWW are registered trademarks of the respec-
tive holders. Java and all Java-based trademarks
and logos are trademarks or registered trade-
marks of Sun Microsystems, Inc. in the United
States and other countries. Axis Communications
AB is independent of Sun Microsystems Inc.
UPnP™ is a certication mark of the UPnP™
Implementers Corporation.
Electromagnetic Compatibility (EMC)
This equipment generates, uses and can radiate
radio frequency energy and, if not installed
and used in accordance with the instructions,
may cause harmful interference to radio com-
munications. However, there is no guarantee
that interference will not occur in a particular
installation.
If this equipment does cause harmful interfer-
ence to radio or television reception, which can
be determined by turning the equipment o and
on, the user is encouraged to try to correct the
interference by one or more of the following
measures: Re-orient or relocate the receiving
antenna. Increase the separation between the
equipment and receiver. Connect the equipment
to an outlet on a dierent circuit to the receiver.
Consult your dealer or an experienced radio/
TV technician for help. Shielded (STP) network
cables must be used with this unit to ensure
compliance with EMC standards.
USA - This equipment has been tested and
found to comply with the limits for a Class B
computing device pursuant to Subpart B of Part
15 of FCC rules, which are designed to provide
reasonable protection against such interference
when operated in a commercial environment.
Operation of this equipment in a residential area
is likely to cause interference, in which case the
user at his/her own expense will be required
to take whatever measures may be required to
correct the interference.
Canada - This Class A digital apparatus complies
with Canadian ICES-003.
Europe - This digital equipment fullls the
requirements for radiated emission according to
limit A of EN55022/1998, and the requirements
for immunity according to EN55024/1998
residential, commercial and industry. Caution!
This is a Class A product. In a domestic environ-
ment this product may cause radio interference,
in which case the user may be required to take
adequate measures.
Japan - This is a class B product based on
the standard of the Voluntary Control Council
for Interference from Information Technology
Equipment (VCCI). If this is used near a radio or
television receiver in a domestic environment, it
may cause radio interference. Install and use the
equipment according to the instruction manual.
Australia - This electronic device meets the
requirements of the Radio communications
(Electromagnetic Compatibility) Standard AS/NZS
CISPR22:2002.
Korea - As an electromagnetic wave equip-
ment for oce use (Class A), this equipment is
intended to use in other than home area. Sellers
or users need to take note of this.
Safety
Complies to EN 60950-1 (IEC 60950-1), Safety of
Information Technology Equipment.
Equipment Modications
This equipment must be installed and used in
strict accordance with the instructions given in
the user documentation. This equipment contains
no user-serviceable components. Unauthor-
ized equipment changes or modications will
invalidate all applicable regulatory certications
and approvals.
Liability
Every care has been taken in the preparation
of this document. Please inform your local Axis
oce of any inaccuracies or omissions. Axis
Communications AB cannot be held responsible
for any technical or typographical errors and
reserves the right to make changes to the
product and documentation without prior notice.
Axis Communications AB makes no warranty of
any kind with regard to the material contained
within this document, including, but not limited
to, the implied warranties of merchantability and
tness for a particular purpose. Axis Communica-
tions AB shall not be liable nor responsible for
incidental or consequential damages in connec-
tion with the furnishing, performance or use of
this material.

AXIS M50 Series 3
1x
1x1x 1x
1x
2x
1 YEAR LIMITED HARDWARE WARRANTY
Warranty Coverage
Axis Communications AB’s (“Axis”) warranty obligations are limited to the terms set forth below:
Axis warrants the original purchaser that the AXIS Netw ork Video product enclosed with this limited hardware warranty will in
respect of the hardware be free from defects in design, workmanship and materials under normal use for a period of one (1) year from
the date of the original end-user purchase (“Warranty Period”).
Notwithstanding the above the Warranty Period shall be limited to a period of three (3) months from the date of the original end-user
purchase for PTZ Network Cameras (not including Dome Network Cameras) which are at any time used in continuous motion
applications (i.e. sequence mode and guard tour). For avoidance of doubt, if said products are not at any time used in continuous
motion applications, the original hardware warranty of one (1) year will apply.
The original purchaser shall without undue delay notify Axis of any defect which appears according to Axis’ RMA Handling, failure
to which shall mean that the purchaser loses its right to have the defect remedied. A valid form of a bill of sale or receipt from an
authorized retailer/distributor with the date of the original purchase must be presented to obtain warranty service. If a valid claim is
received within the Warranty Period, the sole remedy of the original purchaser and Axis’ sole and exclusive liability shall be limited
to, at Axis sole discretion, either repair of the hardware defect using new or refurbished replacement parts, or replacement of the
product. Repaired or replacement hardware will be warranted for the remainder of the original Warranty Period or ninety (90) days,
whichever is longer. When a product or part is exchanged the replacement hardware becomes the property of the original purchaser
and all hardware or part thereof that is replaced shall become the property of Axis.
This Limited Warranty is applicable in all countries and may be enforced by contacting Axis support worldwide, for more
information please visit our web site www.axis.com
Exclusions and Limitations
This warranty does not apply (a) to faulty and improper installation, maintenance, service, repair and/or alteration in any way that is
not contemplated in the documentation for the product or carried out with Axis’ consent in writing, operational adjustments covered
in the operating manual for the product or normal maintenance, (b) to cosmetic damages, (c) if the product is modified or tampere d
with, (d) if the product is damaged by acts of God, misuse, abuse, negligence, accident, normal wear and tear and deterioration,
improper environmental conditions (including, but not limited to, electrical surges, water damage and heat exposure) or lack of
responsible care, (e) if the product has had the model or serial number altered, defaced or removed, (f) to consumables (such as
batteries) (g) to products that have been purchased “as is” and Axis, the seller or the liquidator expressly disclaim their warranty
obligation pertaining to the product, (h) to any non-Axis hardware product or any software (irrespective of packaged or sold with a n
Axis hardware product) and Axis products purchased from an unauthorized distributor/reseller,(i) to damage that occurs in shipment
or (j) to damages by any other causes not related to defective design, workmanship and/or materials.
NOTE:
• If the product is to be used outdoors or in dusty, humid, or other hostile environments, it must be suitably protected.
• Further, camera products specifically, must be protected, whether in use or not, from exposure to direct sunlight or halogen
light – which may damage the camera image sensor. This applies to both indoor and outdoor use of the cameras.
• For camera products supplied without a lens, extreme care should be used when mounting a lens on these products. Damage to
the product due to incorrectly mounted lenses will invalidate this limited hardware warranty.
• Failure to comply with any of the aforementioned requirements will invalidate this Limited Hardware Warranty.
THE WARRANTY AND REMEDI ES PROVIDED ABOVE ARE EXC LUSIVE AND IN LIEU OF ALL O THER EXPRESS OR IMPLIED
WARRANTIES INCLUDING, BUT NO T LIMITED TO, THE IMPLIED WARRANTIE S OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE . CERTAIN JURISDICTIO NS DO NOT ALLOW THE EXC LUSION OF IMPLIED WARR ANTIES. IF LAWS
UNDER SUCH JURISDICTIONS A PPLY, THEN ALL EXPRESS AND IMPL IED WARRANTIES ARE LIMITED TO T HE WARRANTY
PERIOD IDENTIFIE D ABOVE. UNLESS PROV IDED HEREIN, ANY STAT EMENTS OR REPRESEN TATIONS MADE BY ANY OTHE R
PERSON OR FIRM ARE V OID. EXCEPT AS PROV IDED IN THIS WRITTEN WARR ANTY AND TO THE EXTE NT PERMITTED BY LA W,
NEITHER AXIS NOR ANY AF FILIATES SHALL BE LIABLE FO R ANY LOSS, (INCLUDING L OSS OF DATA AND INFORMATIO N),
INCONVENIENC E, OR DAMAGE, INCLUDI NG, BUT NOT LIMITED TO , DIRECT, SPECIAL, IN CIDENTAL OR CONSE QUENTIAL
DAMAGES, RESULTING FROM T HE USE OR INABILITY TO USE THE AXIS PRO DUCT, WHETHER RESULTING FR OM BREACH OF
WARRANTY OR ANY OTHER LEGAL THEOR Y. NOTWITHSTANDING THE FOREG OING, AXIS’ TOTAL LIABILITY FOR ALL
CLAIMS UNDER THIS WARRA NTY SHALL NOT EXCEED THE P RICE PAID FOR THE PRODUCT . THESE LIMITATIONS ON
POTENTIAL LIABI LITIES HAVE BEEN AN ESSE NTIAL CONDITION IN SE TTING THE PRODUCT PRIC E.
Applicable Law
• This Limited Warranty is governed by and construed under the laws of Sweden.
• This Limited Hardware Warranty may be subject to Axis’ change at any time without prior notice.
1Yr Warranty Sheet – Video March 2007 Rev. 4.00 Part no. 28801
Camera owner authentication key
The authentication key on this label is used to authenticate the owner/administrator of this Axis
camera. The key is associated with the camera’s unique serial number (S/N), as shown at the top of the
label. The authentication key is used for registering the camera with an AVHS service provider for hosted
video. For more information and help to find a local AVHS Service Provider, go to:
Please retain this document for future reference.
http://www.axis.com/products/avhs/
Label here
©2006-2010 Axis Communications AB.
Axis is a registered trademark. All other company names and products are
trademarks or registered trademarks of their respective companies. We
reserve the right to introduce modifications without notice. Part No. 38655
1x 1x

4 AXIS M50 Series
AXIS XX
P/N: XX
S/N: XX
This device
Operation is
(1) this devi
(2) this devi
interference
This Class B
N1

AXIS M50 Series 5
A
A 1

6 AXIS M50 Series
A
3
2
4

AXIS M50 Series 7
A
A 6
5

8 AXIS M50 Series
B
B 1

AXIS M50 Series 9
B 2
B
3

10 AXIS M50 Series
B
B 5
4

RoHS
This product complies with both the Euro-
pean RoHS directive, 2002/95/EC, and the
Chinese RoHS regulations, ACPEIP.
WEEE Directive
The European Union has enacted a Direc-
tive 2002/96/EC on Waste Electrical and
Electronic Equipment (WEEE Directive).
This directive is applicable in the European
Union member states. The WEEE marking on
this product (see right) or its documentation
indicates that the product must not be disposed
of together with household waste. To prevent
possible harm to human health and/or the
environment, the product must be disposed of in
an approved and environmentally safe recycling
process. For further information on how to
dispose of this product correctly, contact the
product supplier, or the local authority respon-
sible for waste disposal in your area. Business
users should contact the product supplier for
information on how to dispose of this product
correctly. This product should not be mixed with
other commercial waste.
Support
Should you require any technical assistance,
please contact your Axis reseller. If your ques-
tions cannot be answered immediately, your
reseller will forward your queries through the
appropriate channels to ensure a rapid response.
If you are connected to the Internet, you can:
download user documentation and rmware•
updates
nd answers to resolved problems in the•
FAQ database. Search by product, category,
or phrases
report problems to Axis support by logging in•
to your private support area
Safeguards
CAUTION!
When transporting the Axis product, use the•
original packaging or equivalent to prevent
damage to the product.
Store the Axis product in a dry and ventilated•
environment.
Avoid exposing the Axis product to vibration,•
shocks or heavy pressure and do not install
the camera on unstable brackets, unstable or
vibrating surfaces or walls, since this could
cause damage to the product.
Only use handtools when installing the Axis•
product, the use of electrical tools or excessive
force could cause damage to the product.
Do not use chemicals, caustic agents, or•
aerosol cleaners. Use a damp cloth for cleaning
Only use accessories and spare parts provided•
or recommended by Axis.
Do not attempt to repair the product by•
yourself, contact Axis or your Axis reseller for
service matters.
IMPORTANT!
This Axis product must be used in compliance•
with local laws and regulations.
Battery replacement
This Axis product uses a 3.0V CR2032 Lithium
battery as the power supply for its internal
real-time clock (RTC). Under normal conditions
this battery will last for a minimum of 5 years.
Low battery power aects the operation of the
RTC, causing it to reset at every power-up. A
log message will appear when the battery needs
replacing. The battery should not be replaced
unless required!
If the battery does need replacing, please contact
www.axis.com/techsup for assistance.
Danger of Explosion if battery is incorrectly•
replaced.
Replace only with the same or equivalent bat-•
tery, as recommended by the manufacturer.
Dispose of used batteries according to the•
manufacturer’s instructions.
Power requirements
Power over Ethernet, IEEE 802.3af class 3,
44 – 57 VDC max 12.95 W
Cleaning of dome cover
Be careful not to scratch or damage the dome•
cover. Do not clean a dome cover that looks
clean to the eye and never polish the surface.
Excessive cleaning can damage the surface.
For general cleaning of a dome cover it is•
recommended to use a non-abrasive, solvent-
free neutral soap or detergent with water and
a soft cloth. Rinse well with clean lukewarm
water. Dry with a soft cloth to prevent water
spotting.
Never use harsh detergents, gasoline, benzene•
or acetone etc. and avoid cleaning in direct
sunlight or at elevated temperatures.

Quick Guide Ver.1.0
AXIS M50 Series Printed: April 2011
© Axis Communications AB, 2011 Part No. 41988