Axis M3104-LVE User manual

AXISM31Series
AXISM3104-LNetworkCamera
AXISM3104-LVENetworkCamera
AXISM3105-LNetworkCamera
AXISM3105-LVENetworkCamera
AXISM3106-LNetworkCamera
AXISM3106-LVENetworkCamera
UserManual

AXISM31Series
TableofContents
Solutionoverview...........................................3
Productoverview...........................................4
Findthedeviceonthenetwork................................5
Browsersupport................................................5
Accessthedevice...........................................6
Setanewpasswordfortherootaccount............................6
Securepasswords...............................................6
Setup.....................................................7
Webpageoverview..............................................7
Imagequalit...................................................9
Privacmasks..................................................13
Overlas.......................................................13
Pan,tilt,andzoom(PTZ)..........................................14
Streamingandstorage...........................................14
Events........................................................18
Applications....................................................19
Troubleshooting............................................20
Resettofactordefaultsettings...................................20
Firmwareoptions...............................................20
Checkthecurrentrmware.......................................20
Upgradethermware............................................21
Technicalissues,cluesandsolutions................................21
Performanceconsiderations.......................................22
Specications..............................................24
LEDindicators..................................................24
SDcardslot....................................................24
Buttons.......................................................24
Connectors....................................................24
2

AXISM31Series
Solutionoverview
Solutionoverview
3

AXISM31Series
Productoverview
Productoverview
1StatusLEDindicator
2Partnumber(P/N)&Serialnumber(S/N)
3Networkconnector(PoE)
4SDcardslot
5ontrolbutton
6Panlockscrew
7Tiltlockscrew
4

AXISM31Series
Findthedeviceonthenetwork
Findthedeviceonthenetwork
TondAxisdevicesonthenetworkandassignthemIPaddressesinWindows®,useAXISIPUtilitorAXISDeviceManager.Both
applicationsarefreeandcanbedownloadedfromaxis.com/support.
FormoreinformationabouthowtondandassignIPaddresses,seethedocumentHowtoassignanIPaddressandaccessyour
deviceonthedevicepageataxis.com.
Browsersupport
Youcanusethedevicewiththefollowingbrowsers:
ChromeTMFirefox®Edge®Safari®
Windows®recommendedxx
OSX®recommendedx
Otheroperatingsstemsxx
Ifouneedmoreinformationaboutrecommendedbrowsers,gotoaxis.com/browser-support.
5

AXISM31Series
Accessthedevice
Accessthedevice
1.OpenabrowserandentertheIPaddressorhostnameoftheAxisdevice.
IfouhaveaMaccomputer(OSX),gotoSafari,clickBonjourandselectthedevicefromthedrop-downlist.Toadd
Bonjourasabrowserbookmark,gotoSafari>Preferences.
IfoudonotknowtheIPaddress,useAXISIPUtilitorAXISDeviceManagertondthedeviceonthenetwork.
2.Entertheusernameandpassword.Ifouaccessthedeviceforthersttime,oumustsettherootpassword.SeeSeta
newpasswordfortherootaccountonpage6.
3.Theliveviewpageopensinourbrowser.
Setaewpasswordfortherootaccout
Important
Thedefaultadministratorusernameisroot.Ifthepasswordforrootislost,resetthedevicetofactordefaultsettings.
1.Tpeapassword.Followtheinstructionsaboutsecurepasswords.SeeSecurepasswordsonpage6.
2.Retpethepasswordtoconrmthespelling.
3.ClickCreatelogin.Thepasswordhasnowbeencongured.
Securepasswords
Important
Axisdevicessendtheinitiallsetpasswordincleartextoverthenetwork.Toprotectourdeviceaftertherstlogin,set
upasecureandencrptedHTTPSconnectionandthenchangethepassword.
Thedevicepasswordistheprimarprotectionforourdataandservices.Axisdevicesdonotimposeapasswordpolicasthe
mabeusedinvarioustpesofinstallations.
Toprotectourdatawestronglrecommendthatou:
•Useapasswordwithatleast8characters,preferablcreatedbapasswordgenerator.
•Don’texposethepassword.
•Changethepasswordatarecurringinterval,atleastonceaear.
6

AXISM31Series
Setup
Setup
Webpageoverview
1Liveviewcontrolbar
2Liveview
3Productname
4Userinformation,colorthemes,andhelp
5Videocontrolbar
6Settingstoggle
7

AXISM31Series
Setup
7Settingstabs
Needmorehelp?
Youcanaccessthebuilt-inhelpfromthedevice’swebpage.Thehelpprovidesmoredetailedinformationonthedevice’sfeaturesand
theirsettings.
8

AXISM31Series
Setup
Imagequality
Selectexposuremode
Therearedifferentexposuremodeoptionsinthecamerathatadjustsaperture,shutterspeed,andgaintoimproveimagequalitfor
specicsurveillancescenes.GotoSettings>Image>xposureandselectbetweenthefollowingexposuremodes:
•Formostusecases,selectAutomaticexposure.
•Forenvironmentswithcertainarticiallighting,forexampleuorescentlighting,selectFlicker-free.
Selectthesamefrequencasthepowerlinefrequenc.
•Forenvironmentswithcertainarticiallightandbrightlight,forexampleoutdoorswithuorescentlightingatnightand
sunduringdatime,selectFlicker-reduced.
Selectthesamefrequencasthepowerlinefrequenc.
•Tolockthecurrentexposuresettings,selectHoldcurrent.
BeetfromIRlightilow-lightcoditiosusigightmode
Yourcamerausesvisiblelighttodelivercolorimagesduringtheda.Astheavailablelightdiminishes,oucansetthecamerato
automaticallshifttonightmode,inwhichthecamerausesbothvisiblelightandnear-infraredlighttodeliverblack-and-white
images.Sincethecamerausesmoreoftheavailablelightitcandeliverbrighter,moredetailed,images.
1.GotoSettings>Image>Dayandnight,andmakesurethattheIRcutlterissettoAuto.
2.Todetermineatwhatlightlevelouwantthecameratoshifttonightmode,movetheThresholdslidertowardBright
orDark.
3.EnableAllowIRilluminationandSynchronizeIRilluminationtousethecamera’sIRlightwhennightmodeisactivated.
Note
Ifousettheshifttooccurwhenit’sbrighter,theimageremainssharperastherewillbelesslow-lightnoise.Ifouset
theshifttooccurwhenit’sdarker,theimagecolorsaremaintainedforlonger,buttherewillbemoreimageblurdue
tolow-lightnoise.
Reduceoiseilow-lightcoditios
Toreducenoiseinlow-lightconditions,oucanadjustoneormoreofthefollowingsettings:
•Settheexposuremodetoautomatic.
Note
Ahighmaxshuttervaluecanresultinmotionblur.
•Toslowdowntheshutterspeed,setmaxshuttertothehighestpossiblevalue.
•Reducesharpnessintheimage.
Reducemotioblurilow-lightcoditios
Toreducemotionblurinlow-lightconditions,oucanadjustoneormoreofthefollowingsettings:
Note
Imagenoisewillincreaseifouincreasethegain.
•Increaseshutterspeedandgain.GotoSettings>Image>xposureandsetMaxshuttertoashortertime,andMaxgain
toahighervalue.
9

AXISM31Series
Setup
Ifouarestillexperiencingmotionblur,oucantroneofthefollowing:
•Increasethelightlevelinthescene.
•Mountthecamerasothatobjectsmovetowarditorawafromitratherthansidewas.
Maximizedetailsiaimage
Important
Ifoumaximizedetailsinanimage,thebitratewillprobablincreaseandoumightgetareducedframerate.
•Makesuretoselectthecapturemodethathasthehighestresolution.
•Setthecompressionaslowaspossible.
•SelectMJPEGstreaming.
•TurnoffZipstreamfunctionalit.
Hadlesceeswithstrogbacklight
Dnamicrangeisthedifferenceinlightlevelsinanimage.Insomecasesthedifferencebetweenthedarkestandthebrightest
areascanbesignicant.Theresultisoftenanimagewhereeitherthedarkorthebrightareasarevisible.Widednamicrange
(WDR)makesbothdarkandbrightareasoftheimagevisible.
1.GotoSettings>Image>Widedynamicrange.
2.Ifrequired,turnonWDR.
3.UsetheContrastslidertoadjusttheamountofWDR.
ImagewithoutWDR.
ImagewithWDR.
10

AXISM31Series
Setup
Note
WDRmacauseartifactsintheimage.
FindoutmoreaboutWDRandhowtouseitataxis.com/web-articles/wdr.
Moitorlogadarrowareas
Usecorridorformattobetterutilizethefulleldofviewinalongandnarrowarea,forexampleastaircase,hallwa,road,ortunnel.
1.Dependingonourdevice,turnthecameraorthe3-axislensinthecamera90°or270°.
2.Ifthedevicedoesn’trotatetheviewautomaticall,logintothewebpageandgotoSettings>System>Orientation.
3.Click.
4.Rotatetheview90°or270°.
Findoutmoreataxis.com/axis-corridor-format.
Improvefacialrecogitio
Tobetterrecognizethefaceofapersonpassingbthecamera,oucansettheoptimalpixelresolutionwiththecamera’spixel
counter.
11

AXISM31Series
Setup
1.GotoSettings>System>Orientationandclick.
2.Inthecamera’sliveview,adjustthesizeandplacementoftherectanglearoundtheareaofinterest,forexample,where
thefacesofpassingpersonsareexpectedtoappear.Youcanthenseethenumberofpixelsrepresentedbthesidesof
therectangle.
Note
Youcanuseanobjectofaknownsizeintheviewasareferencetodecidehowmuchresolutionisneededforrecognition.
Improveliceseplaterecogitio
Tobetterrecognizethelicenseplateofacarpassingbthecamera,oucanapplandadjustanumberofthings.
Oneoptionistousethepixelcounterinourcameratosettheoptimalpixelresolution:
1.GotoSettings>System>Orientationandclick.
2.Adjustthesizeandplacementoftherectangleinthecamera’sliveviewaroundtheareaofinterest,forexample
wherethelicenseplatesofpassingcarsareexpectedtoappear.Youcanthenseethenumberofpixelsrepresentedb
thesidesoftherectangle.
Note
Youcanuseanobjectofaknownsizeintheviewasareferencetodecidehowmuchresolutionisneededforrecognition.
Inaddition,oucantrtoadjustthefollowingtooptimizelicenseplaterecognition:
•Shutterspeed
•Gain
•Zoom
Viewarea
Aviewareaisacroppedpartofthefullview.Youcanstreamandstoreviewareasinsteadofthefullviewtominimizebandwidth
andstorageneeds.IfouenablePTZforaviewarea,oucanpan,tiltandzoomwithinit.Busingviewareasoucanremoveparts
ofthefullview,forexample,thesk.
12

AXISM31Series
Setup
Whenousetupaviewarea,werecommendoutosetthevideostreamresolutiontothesamesizeasorsmallerthantheviewarea
size.Ifousetthevideostreamresolutionlargerthantheviewareasizeitimpliesdigitallscaledupvideoaftersensorcapture,
whichrequiresmorebandwidthwithoutaddingimageinformation.
Privacymasks
Aprivacmaskisauser-denedareathatpreventsusersfromviewingapartofthemonitoredarea.Inthevideostream,privac
masksappearasblocksofsolidcolor.
You’llseetheprivacmaskonallsnapshots,recordedvideo,andlivestreams.
YoucanusetheVAPIX®applicationprogramminginterface(API)toturnofftheprivacmasks.
Important
Ifouusemultipleprivacmasksitmaaffecttheproduct’sperformance.
Hidepartsoftheimagewithprivacymasks
Createaprivacmasktohideapartoftheimage:
1.GotoSettings>Privacymask.
2.ClickNew.
Overlays
Overlasaresuperimposedoverthevideostream.Theareusedtoprovideextrainformationduringrecordings,suchasatimestamp,
orduringproductinstallationandconguration.Youcanaddeithertextoranimage.
Showatextoverlayithevideostreamwhethedevicedetectsmotio
Thisexampleexplainshowtodisplathetext“Motiondetected”whenthedevicedetectsmotion:
MakesuretheAXISVideoMotionDetectionapplicationisrunning:
1.GotoSettings>Apps>AXISVideoMotionDetection.
2.Starttheapplicationifitisnotalreadrunning.
3.Makesureouhavesetuptheapplicationaccordingtoourneeds.
Addtheoverlatext:
4.GotoSettings>Overlay.
5.Enter#Dinthetexteld.
6.Choosetextsizeandappearance.
Createarule:
7.GotoSystem>vents>Rulesandaddarule.
8.Tpeanamefortherule.
9.Inthelistofconditions,selectAXISVideoMotionDetection.
10.Inthelistofactions,selectUseoverlaytext.
11.Selectaviewarea.
12.Tpe“Motiondetected”.
13

AXISM31Series
Setup
13.Settheduration.
14.ClickSave.
Pa,tilt,adzoom(PTZ)
Limitthepa,tilt,adzoommovemets
Iftherearepartsofthescenethatoudon’twantthecameratoreach,oucanlimitthepan,tilt,andzoommovements.For
example,ouwanttoprotecttheprivacofresidentsinanapartmentbuilding,whichislocatedclosetoaparkinglotthatouintend
tomonitor.Tolimitthemovements,gotoSettings>PTZ>Limits.
Seeabovethehorizo
Insomecases,oumightwanttolookabovethedefaultuppertiltlimittoseeabovethehorizon.
1.GotoSettings>PTZ>Limits
2.SettheupperlimittothemaximumvalueandclickSave.
Guardtours
Aguardtourdisplasthevideostreamfromdifferentpresetpositionseitherinapredeterminedorrandomorder,andforcongurable
periodsoftime.Oncestarted,aguardtourcontinuestorununtilstopped,evenwhentherearenoclients(webbrowsers)viewingthe
images.
Createaguardtourwithpresetpositios
Aguardtourdisplasthevideostreamfromdifferentpresetpositionseitherinapredeterminedorrandomorder,andforcongurable
periodsoftime.
1.GotoSettings>PTZ>Guardtours.
2.Click+.
3.SelectPresetposition.
4.Toedittheguardtour’sproperties,click.
5.Tpeanamefortheguardtourandspecifthepauselengthinminutesbetweeneachtour.
6.Ifouwanttheguardtourtogotothepresetpositionsinarandomorder,turnonShufe.
7.ClickDone.
8.ClickAddtoaddthepresetpositionsthatouwantinourguardtour.
9.ClickDonetoexittheguardtoursettings.
10.Toscheduletheguardtour,gotoSystem>vents.
Autotrackig
Streamigadstorage
Bitratecotrol
Withbitratecontrol,oucanmanagethebandwidthconsumptionofourvideostream.
14

AXISM31Series
Setup
Variablebitrate(VBR)
Withvariablebitrate,thebandwidthconsumptionvariesbasedonthelevelofactivitinthescene.Themoreactivitinthescene,
themorebandwidthouneed.Youareguaranteedconstantimagequalitbutitrequiresstoragemargins.
kbit/s
s
Maximumbitrate(MBR)
Withmaximumbitrate,oucansetatargetbitratetohandlebitratelimitationsinoursstem.Youmaseeadeclineinimage
qualitorframeratewhentheinstantaneousbitrateiskeptbelowthespeciedtargetbitrate.Youcanchoosetoeitherprioritize
imagequalitorframerate.Werecommendthatoucongurethetargetbitratetoahighervaluethantheexpectedbitrate.This
givesouamarginforadditionalcomplexitthatneedstobecaptured.
kbit/s
s
A
ATargetbitrate
Averagebitrate(ABR)
Withaveragebitrate,thebitrateisautomaticalladjustedoveralongertimescale.Thisissooucanmeetthespeciedtargetand
providethebestvideoqualitbasedonouravailablestorage.Bitrateishigherinsceneswithalotofactivit,comparedtostatic
scenes.Youaremorelikeltogetbetterimagequalitwhenneededwhenusingtheaveragebitrateoption.Youcandenethetotal
storagerequiredtostorethevideostreamforaspeciedamountoftime(retentiontime)whenimagequalitisadjustedtomeetthe
speciedtargetbitrate.Speciftheaveragebitratesettingsinoneofthefollowingwas:
•Tocalculatetheestimatedstorageneed,setthetargetbitrateandtheretentiontime.
•Tocalculatetheaveragebitrate,basedonavailablestorageandrequiredretentiontime,usethetargetbitratecalculator.
15

AXISM31Series
Setup
kbit/s
s
A
B
ATargetbitrate
BActualaveragebitrate
Youcanalsoturnonmaximumbitrateandspecifatargetbitratewithintheaveragebitrateoption.
kbit/s
s
A
B
ATargetbitrate
BActualaveragebitrate
Videocompressioformats
Decidewhichcompressionmethodtousebasedonourviewingrequirements,andonthepropertiesofournetwork.The
availableoptionsare:
MotionJPG
MotionJPEG,orMJPEG,isadigitalvideosequencethatismadeupofaseriesofindividualJPEGimages.Theseimagesarethen
displaedandupdatedataratesufcienttocreateastreamthatshowsconstantlupdatedmotion.Fortheviewertoperceivemotion
videotheratemustbeatleast16imageframespersecond.Fullmotionvideoisperceivedat30(NTSC)or25(PAL)framespersecond.
TheMotionJPEGstreamusesconsiderableamountsofbandwidth,butprovidesexcellentimagequalitandaccesstoeverimage
containedinthestream.
H.264orMPG-4Part10/AVC
Note
H.264isalicensedtechnolog.TheAxisproductincludesoneH.264viewingclientlicense.Toinstalladditionalunlicensed
copiesoftheclientisprohibited.Topurchaseadditionallicenses,contactourAxisreseller.
16

AXISM31Series
Setup
H.264can,withoutcompromisingimagequalit,reducethesizeofadigitalvideolebmorethan80%comparedtotheMotion
JPEGformatandbasmuchas50%comparedtotheMPEG-4standard.Thismeansthatlessnetworkbandwidthandstoragespace
arerequiredforavideole.Orseenanotherwa,highervideoqualitcanbeachievedforagivenbitrate.
Reducebadwidthadstorage
Important
Ifoureducethebandwidthitcanresultinlossofdetailsinthepicture.
1.GotoliveviewandselectH.264.
2.GotoSettings>Stream.
3.Dooneormoreofthefollowing:
-TurnontheZipstreamfunctionalitandselectthedesiredlevel.
-TurnondnamicGOPandsetahighGOPlengthvalue.
-Increasethecompression.
-TurnondnamicFPS.
Setupetworkstorage
Tostorerecordingsonthenetwork,ouneedtosetupnetworkstorage:
1.GotoSettings>System>Storage.
2.ClickSetupunderNetworkstorage.
3.EntertheIPaddressofthehostserver.
4.Enterthenameofthesharedlocationonthehostserver.
5.Movetheswitchifthesharerequiresalogin,andenterusernameandpassword.
6.ClickConnect.
HowdoImage,Stream,adStreamprolesettigsrelatetoeachother?
TheImagetabcontainscamerasettingsthataffectallvideostreamsfromtheproduct.Ifouchangesomethinginthistab,it
immediatelaffectsallvideostreamsandrecordings.
TheStreamtabcontainssettingsforvideostreams.Yougetthesesettingsifourequestavideostreamfromtheproductanddon’t
specifforexampleresolution,orframerate.WhenouchangethesettingsintheStreamtab,itdoesn’taffectongoingstreams,but
itwilltakeeffectwhenoustartanewstream.
TheStreamprolessettingsoverridethesettingsfromtheStreamtab.Ifourequestastreamwithaspecicstreamprole,the
streamcontainsthesettingsofthatprole.Ifourequestastreamwithoutspecifingastreamprole,orrequestastreamprole
thatdoesn'texistintheproduct,thestreamcontainsthesettingsfromtheStreamtab.
Recordadwatchvideo
Torecordvideooumustrstsetupnetworkstorage,seeSetupnetworkstorageonpage17,orhaveanSDcardinstalled.
Recordvideo
1.Gotothecamera’sliveview.
2.Tostartarecording,clickRecord.Clickagaintostoptherecording.
17

AXISM31Series
Setup
Watchvideo
1.ClickStorage>Gotorecordings.
2.Selectourrecordinginthelistanditwillplaautomaticall.
Evets
Setuprulesadalerts
Youcancreaterulestomakeourdeviceperformanactionwhencertaineventsoccur.Aruleconsistsofconditionsandactions.
Theconditionscanbeusedtotriggertheactions.Forexample,thedevicecanstartarecordingorsendanemailwhenitdetects
motion,orshowanoverlatextwhenitrecords.
Triggeraactio
1.GotoSettings>System>ventstosetuparule.Theruledeneswhenthecamerawillperformcertainactions.Rules
canbesetupasscheduled,recurring,orforexample,triggeredbmotiondetection.
2.SelecttheConditionthatmustbemettotriggertheaction.Ifouspecifmorethanoneconditionfortherule,allofthe
conditionsmustbemettotriggertheaction.
3.SelectwhichActionthecamerashouldperformwhentheconditionsaremet.
Note
Ifoumakechangestoanactiverule,thentheruleneedstoberestartedforthechangestotakeeffect.
Recordvideowhethecameradetectsmotio
ThisexampleexplainshowtosetupthecameratostartrecordingtotheSDcardvesecondsbeforeitdetectsmotionandto
stoponeminuteafter.
MakesuretheAXISVideoMotionDetectionapplicationisrunning:
1.GotoSettings>Apps>AXISVideoMotionDetection.
2.Starttheapplicationifitisnotalreadrunning.
3.Makesureouhavesetuptheapplicationaccordingtoourneeds.
Createarule:
1.GotoSettings>System>ventsandaddarule.
2.Tpeanamefortherule.
3.Inthelistofconditions,underApplication,selectAXISVideoMotionDetection(VMD).
4.Inthelistofactions,underRecordings,selectRecordvideowhiletheruleisactive.
5.Selectanexistingstreamproleorcreateanewone.
6.Settheprebuffertimeto5seconds.
7.Setthepostbuffertimeto60seconds.
8.Inthelistofstorageoptions,selectSDcard.
9.ClickSave.
18

AXISM31Series
Setup
Sedaemailautomaticallyifsomeoespraypaitstheles
1.GotoSystem>Detectors.
2.TurnonTriggerondarkimages.Thiswilltriggeranalarmifthelensisspraed,covered,orrenderedsevereloutoffocus.
3.SetadurationforTriggerafter.Thevalueindicatesthetimethatmustpassbeforeanemailissent.
Createarule:
1.Gotovents>Rulesandaddarule.
2.Tpeanamefortherule.
3.Inthelistofconditions,selectTampering.
4.Inthelistofactions,selectSendnoticationtoemailandthenselectarecipientfromthelist.GotoRecipients
tocreateanewrecipient.
5.Tpeasubjectandamessagefortheemail.
6.ClickSave.
Applicatios
Applicatios
AXISCameraApplicationPlatform(ACAP)isanopenplatformthatenablesthirdpartiestodevelopanalticsandotherapplications
forAxisproducts.Tondoutmoreaboutavailableapplications,downloads,trialsandlicenses,gotoaxis.com/applications.
TondtheusermanualsforAxisapplications,gotoaxis.com.
Note
•Severalapplicationscanrunatthesametimebutsomeapplicationsmightnotbecompatiblewitheachother.Certain
combinationsofapplicationsmightrequiretoomuchprocessingpowerormemorresourceswhenruninparallel.Verif
thattheapplicationsworktogetherbeforedeploment.
AXISPeopleCouter
AXISPeopleCounterisananalticapplicationthatcanbeinstalledonanetworkcamera.
Thecounterisembeddedinthecamerawhichmeansoudonotneedadedicatedcomputertoruntheapplication.
AXISPeopleCounterisintendedforretailenvironments,likestoresorshoppingmalls,orotherenvironmentswhereouwantto
countpeople.
19

AXISM31Series
Troubleshootin
Troubleshootin
Ifoucan’tndwhatou’relookingforhere,trthetroubleshootingsectionataxis.com/support.
Resettofactorydefaultsettigs
Important
Resettofactordefaultshouldbeusedwithcaution.Aresettofactordefaultresetsallsettings,includingtheIPaddress,to
thefactordefaultvalues.
Toresettheproducttothefactordefaultsettings:
1.Disconnectpowerfromtheproduct.
2.Pressandholdthecontrolbuttonwhilereconnectingpower.SeeProductoverviewonpage4.
3.Keepthecontrolbuttonpressedfor15–30secondsuntilthestatusLEDindicatorashesamber.
4.Releasethecontrolbutton.TheprocessiscompletewhenthestatusLEDindicatorturnsgreen.Theproducthasbeenreset
tothefactordefaultsettings.IfnoDHCPserverisavailableonthenetwork,thedefaultIPaddressis192.168.0.90.
5.UsetheinstallationandmanagementsoftwaretoolstoassignanIPaddress,setthepassword,andaccessthevideostream.
Theinstallationandmanagementsoftwaretoolsareavailablefromthesupportpagesonaxis.com/support.
Itisalsopossibletoresetparameterstofactordefaultthroughthewebinterface.GotoSettings>System>Maintenanceand
clickDefault.
Firmwareoptios
Axisoffersproductrmwaremanagementaccordingtoeithertheactivetrackorthelong-termsupport(LTS)tracks.Beingonthe
activetrackmeanscontinuouslgettingaccesstoallthelatestproductfeatures,whiletheLTStracksprovideaxedplatformwith
periodicreleasesfocusedmainlonbugxesandsecuritupdates.
Usingrmwarefromtheactivetrackisrecommendedifouwanttoaccessthenewestfeatures,orifouuseAxisend-to-endsstem
offerings.TheLTStracksarerecommendedifouusethird-partintegrations,whicharenotcontinuouslvalidatedagainstthelatest
activetrack.WithLTS,theproductscanmaintaincbersecuritwithoutintroducingansignicantfunctionalchangesoraffecting
anexistingintegrations.FormoredetailedinformationaboutAxisproductrmwarestrateg,gotoaxis.com/support/rmware.
Checkthecurretrmware
Firmwareisthesoftwarethatdeterminesthefunctionalitofnetworkdevices.Oneofourrstactionswhentroubleshootinga
problemshouldbetocheckthecurrentrmwareversion.Thelatestversionmacontainacorrectionthatxesourparticular
problem.
Tocheckthecurrentrmware:
1.Gototheproduct’swebpage.
2.Clickonthehelpmenu.
3.ClickAbout.
20