Axis P3365-VE User manual

AXISP3365-VENetworkCamera
UserManual

AboutthisDocument
ThismanualisintendedforadministratorsandusersoftheAXIS
P3365-VENetworkCamera,andisalicabletormware6.50and
later.Itincludesinstructionsforusingandmanagingtheroducton
yournetwork.Previousexerienceofnetworkingwillbeofusewhen
usingthisroduct.SomeknowledgeofUNIXorLinux-basedsystems
mayalsobebenecial,fordeveloingshellscritsandalications.
LaterversionsofthisdocumentwillbeostedtotheAxiswebsite,
asrequired.Seealsotheroduct’sonlinehel,availableviathe
web-basedinterface.
Legaconsiderations
Videoandaudiosurveillancecanberegulatedbylawsthatvaryfrom
countrytocountry.Checkthelawsinyourlocalregionbeforeusing
thisroductforsurveillanceuroses.
Thisroductincludesthefollowinglicences:
•one(1)AACdecoderlicense
•one(1)H.264decoderlicense
Tourchasefurtherlicenses,contactyourreseller.
Liabiity
Everycarehasbeentakenintherearationofthisdocument.Please
informyourlocalAxisofceofanyinaccuraciesoromissions.Axis
CommunicationsABcannotbeheldresonsibleforanytechnicalor
tyograhicalerrorsandreservestherighttomakechangestothe
roductandmanualswithoutriornotice.AxisCommunicationsAB
makesnowarrantyofanykindwithregardtothematerialcontained
withinthisdocument,including,butnotlimitedto,theimlied
warrantiesofmerchantabilityandtnessforaarticularurose.Axis
CommunicationsABshallnotbeliablenorresonsibleforincidentalor
consequentialdamagesinconnectionwiththefurnishing,erformance
oruseofthismaterial.Thisroductisonlytobeusedforitsintended
urose.
Inteectuapropertyrights
AxisABhasintellectualroertyrightsrelatingtotechnologyembodied
intheroductdescribedinthisdocument.Inarticular,andwithout
limitation,theseintellectualroertyrightsmayincludeoneormore
oftheatentslistedatwww.axis.com/patent.htmandoneormore
additionalatentsorendingatentalicationsintheUSandother
countries.
Thisroductcontainslicensedthird-artysoftware.Seethemenuitem
“About”intheroduct’suserinterfaceformoreinformation.
ThisroductcontainssourcecodecoyrightAleComuter,
Inc.,underthetermsofAlePublicSourceLicense2.0(see
www.opensource.apple.com/apsl).Thesourcecodeisavailablefrom
https://developer.apple.com/bonjour/
Equipmentmodications
Thisequimentmustbeinstalledandusedinstrictaccordancewiththe
instructionsgivenintheuserdocumentation.Thisequimentcontains
nouser-serviceablecomonents.Unauthorizedequimentchangesor
modicationswillinvalidateallalicableregulatorycertications
andarovals.
Trademarkacknowedgments
AXISCOMMUNICATIONS,AXISandVAPIXareregisteredtrademarksor
trademarkalicationsofAxisABinvariousjurisdictions.Allother
comanynamesandroductsaretrademarksorregisteredtrademarks
oftheirresectivecomanies.
Ale,Boa,Aache,Bonjour,Ethernet,InternetExlorer,Linux,
Microsoft,Mozilla,Real,SMPTE,QuickTime,UNIX,Windows,Windows
VistaandWWWareregisteredtrademarksoftheresectiveholders.
JavaandallJava-basedtrademarksandlogosaretrademarksor
registeredtrademarksofOracleand/oritsafliates.UPnPTMisa
certicationmarkoftheUPnPTMImlementersCororation.
SD,SDHCandSDXCaretrademarksorregisteredtrademarksofSD-3C,
LLCintheUnitedStates,othercountriesorboth.Also,miniSD,microSD,
miniSDHC,microSDHC,microSDXCarealltrademarksorregistered
trademarksofSD-3C,LLCintheUnitedStates,othercountriesorboth.
Reguatoryinformation
Europe
ThisroductcomlieswiththealicableCEmarkingdirectives
andharmonizedstandards:
•ElectromagneticComatibility(EMC)Directive2014/30/EU.See
Electromagneticcompatibility(EMC)onpage2.
•LowVoltage(LVD)Directive2014/35/EU.Seeafetyonpage3.
•RestrictionsofHazardousSubstances(RoHS)Directive2011/65/EU.
SeeDisposalandrecyclingonpage3.
Acoyoftheoriginaldeclarationofconformitymaybeobtainedfrom
AxisCommunicationsAB.SeeContactinformationonpage3.
Eectromagneticcompatibiity(EMC)
Thisequimenthasbeendesignedandtestedtofulllalicable
standardsfor:
•Radiofrequencyemissionwheninstalledaccordingtothe
instructionsandusedinitsintendedenvironment.
•Immunitytoelectricalandelectromagnetichenomenawhen
installedaccordingtotheinstructionsandusedinitsintended
environment.
USA
Usinganunshieldednetworkcable(UTP)–Thisequimenthas
beentestedusinganunshieldednetworkcable(UTP)andfoundto
comlywiththelimitsforaClassAdigitaldevice,ursuanttoart
15oftheFCCRules.Theselimitsaredesignedtorovidereasonable
rotectionagainstharmfulinterferencewhentheequimentis
oeratedinacommercialenvironment.Thisequimentgenerates,
uses,andcanradiateradiofrequencyenergyand,ifnotinstalledand
usedinaccordancewiththeinstructionmanual,maycauseharmful
interferencetoradiocommunications.Oerationofthisequimentina
residentialareaislikelytocauseharmfulinterferenceinwhichcase
theuserwillberequiredtocorrecttheinterferenceathisownexense.
Usingashieldednetworkcable(STP)–Thisequimenthasalso
beentestedusingashieldednetworkcable(STP)andfoundtocomly
withthelimitsforaClassBdigitaldevice,ursuanttoart15ofthe
FCCRules.Theselimitsaredesignedtorovidereasonablerotection
againstharmfulinterferenceinaresidentialinstallation.This
equimentgenerates,usesandcanradiateradiofrequencyenergyand,
ifnotinstalledandusedinaccordancewiththeinstructions,maycause
harmfulinterferencetoradiocommunications.However,thereisno
guaranteethatinterferencewillnotoccurinaarticularinstallation.If
thisequimentdoescauseharmfulinterferencetoradioortelevision
recetion,whichcanbedeterminedbyturningtheequimentoffand
on,theuserisencouragedtotrytocorrecttheinterferencebyoneor
moreofthefollowingmeasures:
•Reorientorrelocatethereceivingantenna.
•Increasethesearationbetweentheequimentandreceiver.
•Connecttheequimentintoanoutletonacircuitdifferentfrom
thattowhichthereceiverisconnected.
•Consultthedealeroranexeriencedradio/TVtechnicianforhel.
Tobeusedinaresidentialareaorademandingelectricalenvironment,
theroductshallbeconnectedusingashieldednetworkcable(STP)
thatisroerlygrounded.
Canada
ThisdigitalaaratuscomlieswithCANICES-3(ClassB).Theroduct
shallbeconnectedusingashieldednetworkcable(STP)thatis
roerlygrounded.Cetaareilnumériqueestconformeàlanorme
CANNMB-3(classeB).Leroduitdoitêtreconnectéàl'aided'uncâble
réseaublindé(STP)quiestcorrectementmisàlaterre.
Europe
ThisdigitalequimentfulllstherequirementsforRFemission
accordingtotheClassBlimitofEN55022.Theroductshallbe
connectedusingashieldednetworkcable(STP)thatisroerly
grounded.
Thisroductfulllstherequirementsforemissionandimmunity
accordingtoEN50121-4andIEC62236-4railwayalications.
Thisroductfulllstherequirementsforimmunityaccording
toEN61000-6-1residential,commercialandlight-industrial
environments.
Thisroductfulllstherequirementsforimmunityaccordingto
EN61000-6-2industrialenvironments.

Thisroductfulllstherequirementsforimmunityaccordingto
EN55024ofceandcommercialenvironments.
Australia/NewZealand
ThisdigitalequimentfulllstherequirementsforRFemission
accordingtotheClassBlimitofAS/NZSCISPR22.Theroductshall
beconnectedusingashieldednetworkcable(STP)thatisroerly
grounded.
apan
この装置は、クラスB情報技術装置です。この装置は、家
庭環境で使⽤することを⽬的としていますが、この装置が
ラジオやテレビジョン受信機に近接して使⽤されると、受
信障害を引き起こすことがあります。取扱説明書に従って
正しい取り扱いをして下さい。本製品は、シールドネット
ワークケーブル(STP)を使⽤して接続してください。また
適切に接地してください。
Korea
이기기는가정용(B급)전자파적합기기로서주로가정에
서사용하는것을목적으로하며,모든지역에서사용할수
있습니다.적절히접지된STP(shieldedtwistedpair)케이
블을사용하여제품을연결하십시오.
Safety
ThisroductcomlieswithIEC/EN/UL60950-1and
IEC/EN/UL60950-22,SafetyofInformationTechnology
Equiment.Theroductshallbegroundedeitherthroughashielded
networkcable(STP)orotheraroriatemethod.
Battery
TheAxisroductusesa3.0VBR2032lithiumbatteryastheower
sulyforitsinternalreal-timeclock(RTC).Undernormalconditions
thisbatterywilllastforaminimumofveyears.
LowbatteryoweraffectstheoerationoftheRTC,causingittoreset
ateveryower-u.Whenthebatteryneedsrelacing,alogmessage
willaearintheroduct’sserverreort.Formoreinformationabout
theserverreort,seetheroduct´ssetuagesorcontactAxissuort.
Thebatteryshouldnotberelacedunlessrequired,butifthebattery
doesneedrelacing,contactAxissuortatwww.axis.com/supportfor
assistance.
Lithiumcoincell3.0Vbatteriescontain1,2-dimethoxyethane;ethylene
glycoldimethylether(EGDME),CASno.1 10-71-4.
WARNING
•Riskofexlosionifthebatteryisincorrectlyrelaced.
•Relaceonlywithanidenticalbatteryorabatterywhichis
recommendedbyAxis.
•Disoseofusedbatteriesaccordingtolocalregulationsor
thebatterymanufacturer'sinstructions.
Disposaandrecycing
Whenthisroducthasreachedtheendofitsusefullife,disoseof
itaccordingtolocallawsandregulations.Forinformationabout
yournearestdesignatedcollectionoint,contactyourlocalauthority
resonsibleforwastedisosal.Inaccordancewithlocallegislation,
enaltiesmaybealicableforincorrectdisosalofthiswaste.
Europe
Thissymbolmeansthattheroductshallnotbedisosedof
togetherwithhouseholdorcommercialwaste.Directive2012/19/EU
onwasteelectricalandelectronicequiment(WEEE)isalicablein
theEuroeanUnionmemberstates.Toreventotentialharmto
humanhealthandtheenvironment,theroductmustbedisosed
ofinanarovedandenvironmentallysaferecyclingrocess.For
informationaboutyournearestdesignatedcollectionoint,contact
yourlocalauthorityresonsibleforwastedisosal.Businessesshould
contacttheroductsulierforinformationabouthowtodisose
ofthisroductcorrectly.
ThisroductcomlieswiththerequirementsofDirective2011/65/EUon
therestrictionoftheuseofcertainhazardoussubstancesinelectrical
andelectronicequiment(RoHS).
China
ThisroductcomlieswiththerequirementsofSJ/T1 1364-2014,
Markingfortherestrictionofhazardoussubstancesinelectricaland
electronicroducts.
有毒有害物质或元素
部
件
名
称
铅
(Pb)汞
(Hg)镉
(Cd)六价
铬
(Cr(VI)
)
多溴
联苯
(PBB)
多溴
二苯
醚
(PBDE)
电
气
实
装
部
分
X00000
0:表示该有毒有害物质在该部件所有均质材料中的含量均在
GB/T26572标准规定的限量要求以下。
X:表示该有毒有害物质至少在该部件的某一均质材料中的含
量超出GB/T26572标准规定的限量要求。
Contactinformation
AxisCommunicationsAB
Emdalavägen14
22369Lund
Sweden
Tel:[phone]
Fax:[phone]
www.axis.com
Support
Shouldyourequireanytechnicalassistance,leasecontactyourAxis
reseller.Ifyourquestionscannotbeansweredimmediately,your
resellerwillforwardyourqueriesthroughthearoriatechannelsto
ensurearaidresonse.IfyouareconnectedtotheInternet,youcan:
•downloaduserdocumentationandsoftwareudates
•ndanswerstoresolvedroblemsintheFAQdatabase.Search
byroduct,category,orhrase
•reortroblemstoAxissuortstaffbyloggingintoyourrivate
suortarea
•chatwithAxissuortstaff
•visitAxisSuortatwww.axis.com/support
Warrantyinformation
ForinformationaboutAxis’roductwarrantyandtheretorelated
information,gotowww.axis.com/warranty/
Learnmore!
VisitAxislearningcenterwww.axis.com/academy/forusefultrainings,
webinars,tutorialsandguides.

AXISP3365-VENetworkCamera
TableofContents
Safetyinformation..........................................6
Hazardlevels...................................................6
Othermessagelevels.............................................6
Hardwareoverview..........................................7
Howtoaccesstheproduct....................................8
Howtoaccesstheroductfromabrowser...........................8
HowtoaccesstheroductfromtheInternet.........................8
Howtosettherootassword.....................................9
SetPowerLineFrequency.........................................9
Abouttheliveviewwindow.......................................9
Aboutmediastreams........................................12
AboutH.264format.............................................12
AboutMJPEGformat............................................12
AboutAXISMediaControl(AMC)...................................12
Alternativemethodsofaccessingthevideostream....................13
AccessAudioStreams............................................14
Howtosetuptheproduct....................................15
Howtoerformabasicsetu.....................................15
VideoandAudio............................................16
Howtosetuvideostreams......................................16
Aboutstreamroles............................................18
AboutONVIFmediaroles.......................................18
Aboutcamerasettings...........................................18
ViewArea.....................................................20
Aboutoverlays..................................................21
Aboutrivacymasks.............................................23
Setfocusandzoom..............................................23
Howtochangeaudiosettings.....................................24
AudioClis....................................................25
Howtoconguretheliveviewwindow.........................26
AboutPTZ(PanTiltZoom)....................................28
Aboutresetositions...........................................28
Aboutguardtours...............................................29
Advanced......................................................29
Aboutthecontrolqueue..........................................30
Aboutdetectors............................................31
Aboutcameratamering.........................................31
AudioDetection................................................31
Aboutapplications..........................................32
Aboutalicationlicenses........................................32
Howtouloadandstartanalication.............................32
AlicationConsiderations........................................32
Aboutevents...............................................33
Howtosetuactionrules........................................33
Howtoaddreciients............................................35
Howtocreateschedules..........................................36
Howtoseturecurrences........................................37
Aboutrecordings...........................................38
Howtondrecordings...........................................38
Howtolayrecordings...........................................38
Howtoexortavideocli........................................39
Aboutcontinuousrecording.......................................39
Aboutlanguages............................................40
Aboutsystemoptions........................................41
Security.......................................................41
Date&Time....................................................43
Network.......................................................44
Storage.......................................................49
Ports&Devices.................................................51
Maintenance...................................................51
Suort.......................................................52
4

AXISP3365-VENetworkCamera
TableofContents
Advanced......................................................53
Howtoresettofactorydefaultsettings.............................53
Troubleshooting............................................54
Howtocheckthecurrentrmware.................................54
Howtougradethermware.....................................54
Symtoms,ossiblecausesandremedialactions......................55
Technicalspecications......................................58
LEDIndicators..................................................58
SDcardslot....................................................58
Buttons.......................................................58
Connectors....................................................59
Performanceconsiderations.......................................60
5

AXISP3365-VENetworkCamera
Safetynformaton
Safetynformaton
Hazardeves
DANGER
Indicatesahazardoussituationwhich,ifnotavoided,willresultindeathorseriousinjury.
WARNING
Indicatesahazardoussituationwhich,ifnotavoided,couldresultindeathorseriousinjury.
CAUTION
Indicatesahazardoussituationwhich,ifnotavoided,couldresultinminorormoderateinjury.
NO NO
NOTICE TICE TICE
Indicatesasituationwhich,ifnotavoided,couldresultindamagetoroerty.
Othermessageeves
Imortant
Indicatessignicantinformationwhichisessentialfortheroducttofunctioncorrectly.
Note
Indicatesusefulinformationwhichhelsingettingthemostoutoftheroduct.
6

AXISP3365-VENetworkCamera
Hardwareovervew
Hardwareovervew
Forsecicationsofthehardwarecomonents,seeTechnicalspecicationsonpage58.
1Networkconnector
2Audioout
3LEDindicators(network,status,power)
4Audioin
5I/Oconnector
6Controlbutton
7Fanconnector
8Dcardslot
9Mountingbracket
10Unitcasing
11pring
12Cameraheater
13Domecover
14Weathershield
15Bottomholes
16ideholes
17Networkcable
7

AXISP3365-VENetworkCamera
Howtoaccesstheproduct
Howtoaccesstheproduct
ToinstalltheAxisroduct,seetheInstallationGuidesuliedwiththeroduct.
Theroductcanbeusedwithmostoeratingsystemsandbrowsers.Werecommendthefollowingbrowsers:
•InternetExlorer®withWindows®
•Safari®withOSX®
•ChromeTMorFirefox®withotheroeratingsystems.
ToviewstreamingvideoinInternetExlorer,allowinstallationofAXISMediaControl(AMC)whenromted.
TheAxisroductincludesone(1)H.264decoderlicenseforviewingvideostreamsandone(1)AACaudiolicense.Thelicensesare
automaticallyinstalledwithAMC.Theadministratorcandisabletheinstallationofthedecoderstoreventinstallationofunlicensed
coies.
Note
•QuickTimeTMisalsosuortedforviewingH.264streamsandforaudio.
Howtoaccesstheproductfromabrowser
1.Startawebbrowser.
2.EntertheIPaddressorhostnameoftheAxisroductinthebrowser’saddresseld.
ToaccesstheroductfromaMaccomuter(OSX),gotoSafari,clickonBonjourandselecttheroductfromthe
dro-downlist.
IfyoudonotknowtheIPaddress,useAXISIPUtilitytolocatetheroductonthenetwork.Forinformationabout
howtodiscoverandassignanIPaddress,seethedocumentAssignanIPAddressandAccesstheVideotreamonAxis
Suortwebatwww.axis.com/support
Note
ToshowBonjourasabrowserbookmark,gotoSafari>Preferences.
3.Enteryourusernameandassword.Ifthisisthersttimetheroductisaccessed,therootasswordmustrstbe
congured.
4.Theroduct’sliveviewageoensinyourbrowser.
Note
Thecontrolsandlayoutoftheliveviewagemayhavebeencustomizedtomeetsecicinstallationrequirementsand
userreferences.Consequently,someoftheexamlesandfunctionsfeaturedheremaydifferfromthosedislayedin
yourownliveviewage.
HowtoaccesstheproductfromtheInternet
Onceconnected,theAxisroductisaccessibleonyourlocalnetwork(LAN).ToaccesstheroductfromtheInternetyoumust
congureyournetworkroutertoallowincomingdatatrafctotheroduct.Todothis,enabletheNAT-traversalfeature,which
willattemttoautomaticallyconguretheroutertoallowaccesstotheroduct.ThisisenabledfromSetup>SystemOptions>
Network>TCP/IPAdvanced.
Formoreinformation,seeNATtraversal(portmapping)forIPv4onpage47.SeealsoAXISInternetDynamicDNSServiceat
www.axiscam.net
ForTechnicalnotesonthisandothertoics,visittheAxisSuortwebatwww.axis.com/support
8

AXISP3365-VENetworkCamera
Howtoaccesstheproduct
Howtosettherootpassword
ToaccesstheAxisroduct,youmustsettheasswordforthedefaultadministratoruserroot.ThisisdoneintheCongureRoot
Passworddialog,whichoenswhentheroductisaccessedforthersttime.
Toreventnetworkeavesdroing,therootasswordcanbesetviaanencrytedHTTPSconnection,whichrequiresanHTTPS
certicate.HTTPS(HyertextTransferProtocoloverSSL)isarotocolusedtoencryttrafcbetweenwebbrowsersandservers.The
HTTPScerticateensuresencrytedexchangeofinformation.SeeHTTPonpage42.
Thedefaultadministratorusernamerootisermanentandcannotbedeleted.Iftheasswordforrootislost,theroductmustbe
resettothefactorydefaultsettings.SeeHowtoresettofactorydefaultsettingsonpage53.
TosettheasswordviaastandardHTTPconnection,enteritdirectlyinthedialog.
TosettheasswordviaanencrytedHTTPSconnection,followthesestes:
1.ClickUseHTTPS.
Atemorarycerticate(validforoneyear)iscreated,enablingencrytionofalltrafctoandfromtheroduct,andthe
asswordcannowbesetsecurely.
2.Enteraasswordandthenre-enterittoconrmtheselling.
3.ClickOK.Theasswordhasnowbeencongured.
SetPowerLineFrequency
PowerlinefrequencyissetthersttimetheAxisroductisaccessedandcanonlybechangedfromPlainCong(seepage53)
orbyresettingtheroducttofactorydefault.
Selecttheowerlinefrequency(50Hzor60Hz)usedatthelocationoftheAxisroduct.Selectingthewrongfrequencymaycause
imageickeriftheroductisusedinuorescentlightenvironments.
Whenusing50Hz,themaximumframerateislimitedto25fs.
Note
Powerlinefrequencyvariesdeendingongeograhicregion.TheAmericasusuallyuse60Hz,whereasmostotherartsof
theworlduse50Hz.Localvariationscouldaly.Alwayscheckwiththelocalauthorities.
Abouttheiveviewwindow
Thecontrolsandlayoutoftheliveviewwindowmayhavebeencustomizedtomeetsecicinstallationrequirementsanduser
references.Consequently,someoftheexamlesandfunctionsfeaturedheremaydifferfromthosedislayedinyourownliveview
window.Thefollowingrovidesanoverviewofeachavailablecontrol.
Aboutthecontrosintheiveviewwindow
ClicktheViewsizebuttonstoshowtheimageinfullsize(rightbutton)ortoscaledowntheimageto
tthebrowserwindow(leftbutton).
SelectastreamrolefortheliveviewwindowfromtheStreamProledro-downlist.Forinformation
abouthowtocongurestreamroles,seepage18.
ClickPulsetoactivatetheroduct’soututortforadenederiodoftime.Forinformationabouthow
toenableandcongureoututbuttons,seepage27.Theoututbuttonnamemaydifferdeendingon
thenameenteredintheI/OPortsconguration.
9

AXISP3365-VENetworkCamera
Howtoaccesstheproduct
ClicktheActive/Inactivebuttonstomanuallyactivateandinactivetheroduct’soututort.For
informationabouthowtoenableandcongureoututbuttons,seepage27.
UsetheManualTriggerbuttontotriggeranactionrulefromtheliveviewwindow.Forinformation
abouthowtocongureandenablethebutton,seeAboutthemanualtriggeronpage10.
ClickSnapshottosaveasnashotofthevideoimage.Thisbuttonisrimarilyintendedforusewhen
theAXISMediaControlviewertoolbarisnotavailable.EnablethisbuttonfromLiveViewCong>
ActionButtons.
TheAudioclipdro-downlistallowsyoutolayanaudioclifromtheliveviewwindow.Selectthe
audiocliandclickthePlaybutton.
Theroduct’sfaniscontrolledbytheambienttemeratureandisturnedonandoffautomatically.If
required,thefancanbeactivatedmanuallybyclickingtheFanbutton.Toshowthebutton,goto
Setup>LiveViewCong.UnderActionButtons,selectShowfanbuttonandsecifythenumberof
minutesthefanshouldbeactivated.
Aboutthemanuatrigger
TheManualTriggerisusedtotriggeranactionrulefromtheLiveViewage.Themanualtriggercanforexamlebeusedto
validateactionsduringroductinstallationandconguration.
Tocongurethemanualtrigger:
1.GotoSetup>Events.
2.ClickAddtoaddanewactionrule.
3.FromtheTriggerdro-downlist,selectInputSignal.
4.Fromtheseconddro-downlist,selectManualTrigger.
5.Selectthedesiredactionandconguretheothersettingsasrequired.
Formoreinformationaboutactionrules,seeAbouteventsonpage33.
ToshowthemanualtriggerbuttonsintheLiveViewage:
1.GotoSetup>LiveViewCong.
2.UnderActionButtons,selectShowmanualtriggerbutton.
AbouttheAXISMediaControviewertoobar
TheAXISMediaControlviewertoolbarisavailableinInternetExloreronly.SeeAboutAXIMediaControl(AMC)onpage12for
moreinformation.Thetoolbardislaysthefollowingbuttons:
ThePlaybuttonconnectstotheAxisroductandstartslayingamediastream.
TheStopbuttonstosthemediastream.
TheSnapshotbuttontakesasnashotofthevideoimage.
10

AXISP3365-VENetworkCamera
Howtoaccesstheproduct
ClicktheViewFullScreenbuttonandthevideoimagewilllltheentirescreen.PressESC(Escae)onthecomuter
keyboardtocancelfullscreenview.
TheRecordbuttonisusedtorecordthecurrentvideostreamonyourcomuter.Thelocationwheretherecordingissaved
canbeseciedintheAMCControlPanel.EnablethisbuttonfromLiveViewCong>ViewerSettings.
AMCAudioContros
AMCaudiobuttonscontroltheseakersandmicrohoneconnectedtotheclientcomuter.Thebuttonsareonlyvisiblewhen
audioisenabled.
Forinformationabouthowtocongureaudio,seeHowtochangeaudiosettingsonpage24.
Speakerbutton—Clicktoturntheseakersonoroff.
Microphonebutton–Clicktomuteorunmutethemicrohone.Inimplex-speakeronlymode,theMicrophoneandTalk
buttonsmustbothbeactivetosendaudiototheAxisroduct.Clickeitherbuttontostoaudiotransmission.
Usetheslidertocontrolthevolumeoftheseakersandthemicrohone.
Half-duplexmode
TheTalk/Listenbuttonisusedtoswitchbetweensendingandreceivingaudio.Thebuttoncanbecongured
fromtheAudiotabintheAMCControlanel:
•Push-To-Talkmode:Clickandholdthebuttontotalk/send.Releasethebuttontolisten.
•Togglemode:Clickoncetoswitchbetweentalkingandlistening.
implex–speakeronlymode
Tosendaudio,theTalkandMicrophonebuttonsmustbothbeactive.Clickeitherbuttontostoaudio
transmission.
PTZContros
Note
ThesecontrolsareavailableifdigitalPTZisenabledintheselectedviewarea,seeViewAreaonpage20.
WiththePTZControlQueueenabledthetimeeachuserisincontrolofthePTZsettingsislimited.Clickthebuttonstorequestor
releasecontrolofthePTZcontrols.ThePTZControlQueueissetuunderPTZ>ControlQueue.
ClicktheEmulatejoystickmodebuttonandclickintheimagetomovethecameraviewinthedirectionofthe
mouseointer.
ClicktheCentermodebuttonandclickintheimagetocenterthecameraviewonthatosition.
Thecentermodebuttoncouldalsobeusedtozoominonasecicarea.Clickintheimageanddragtodrawa
rectanglesurroundingtheareatobemagnied.Tozoomout,rotatethemousewheel.
Toviewasecicviewareaorresetosition,selectitfromtheSourcelist.
PanandTiltbars–Usethearrowstoanandtiltthecameraview,orclickonaositiononthebartosteerthecameraviewto
thatosition.
Zoombar–Usethearrowstozoominandout,orclickonaositiononthebartozoomtothatosition.
ThePTZcontrolscanbedisabledunderPTZ>Advanced>Controls,seeAboutadvancedPTZsettingsonpage29.
11

AXISP3365-VENetworkCamera
Aboutmedastreams
Aboutmedastreams
TheAxisroductrovidesseveralaudioandvideostreamformats.Yourrequirementsandtheroertiesofyournetworkwill
determinethetyeyouuse.
TheliveviewwindowintheroductrovidesaccesstoH.264andMotionJPEGvideostreams,audiostreamsandtothelistofavailable
streamroles.Otheralicationsandclientscanaccessvideoandaudiostreamsdirectly,withoutgoingviatheliveviewwindow.
AboutH.264format
H.264can,withoutcomromisingimagequality,reducethesizeofadigitalvideolebymorethan80%comaredwiththeMotion
JPEGformatandasmuchas50%morethantheMPEG-4standard.Thismeansthatmuchlessnetworkbandwidthandstoragesace
arerequiredforavideole.Orseenanotherway,muchhighervideoqualitycanbeachievedforagivenbitrate.
Decidingwhichcombinationofrotocolsandmethodstousedeendsonyourviewingrequirements,andontheroertiesof
yournetwork.TheavailableotionsinAXISMediaControlare:
UnicastRTPThisunicastmethod(RTPoverUDP)isused
forliveunicastvideo,eseciallywhenitis
imortanttohaveanu-to-datevideostream,
evenifsomeframesaredroed.
RTPoverRTSPThisunicastmethod(RTPtunneledoverRTSP)
isusefulasitisrelativelysimletocongure
rewallstoallowRTSPtrafc.
RTPoverRTSPoverHTTPThisunicastmethodcanbeusedtotraverse
rewalls.Firewallsarecommonlyconguredto
allowtheHTTProtocol,thusallowingRTPto
betunneled.
Unicastingisusedforvideo-on-demand
transmissionsothatthereisnovideotrafc
onthenetworkuntilaclientconnectsand
requeststhestream.
Notethatthereareamaximumof20
simultaneousunicastconnections.
MulticastRTPThismethod(RTPoverUDP)shouldbeusedforlivemulticastvideo.Thevideostreamisalways
u-to-date,evenifsomeframesaredroed.
Multicastingrovidesthemostefcientusageofbandwidthwhentherearelargenumbersof
clientsviewingsimultaneously.Amulticastcannothowever,assanetworkrouterunlessthe
routerisconguredtoallowthis.ItisnotossibletomulticastovertheInternet,forexamle.
Notealsothatallmulticastviewerscountasoneunicastviewerinthemaximumtotalof20
simultaneousconnections.
AXISMediaControlnegotiateswiththeAxisroducttodeterminethetransortrotocoltouse.Theorderofriority,listedinthe
AMCControlPanel,canbechangedandtheotionsdisabled,tosuitsecicrequirements.
Note
H.264islicensedtechnology.TheAxisroductincludesoneH.264viewingclientlicense.Installingadditionalunlicensed
coiesoftheclientisrohibited.Tourchaseadditionallicenses,contactyourAxisreseller.
AboutMJPEGformat
ThisformatusesstandardJPEGstillimagesforthevideostream.Theseimagesarethendislayedandudatedataratesufcient
tocreateastreamthatshowsconstantlyudatedmotion.
TheMotionJPEGstreamusesconsiderableamountsofbandwidth,butrovidesexcellentimagequalityandaccesstoeveryimage
containedinthestream.TherecommendedmethodofaccessingMotionJPEGlivevideofromtheAxisroductistousetheAXIS
MediaControlinInternetExlorerinWindows.
AboutAXISMediaContro(AMC)
AXISMediaControl(AMC)inInternetExlorerinWindowsistherecommendedmethodofaccessinglivevideofromtheAxisroduct.
12

AXISP3365-VENetworkCamera
Aboutmedastreams
TheAMCControlPanelcanbeusedtocongurevariousvideoandaudiosettings.PleaseseetheAXISMediaControlUser’s
Manualformoreinformation.
TheAMCControlPanelisautomaticallyinstalledonrstuse,afterwhichitcanbecongured.OentheAMCControlPanelfrom:
•WindowsControlPanel(fromtheStartscreenorStartmenu)
•Alternatively,right-clickthevideoimageinInternetExlorerandclickSettings.
Aternativemethodsofaccessingthevideostream
YoucanalsoaccessvideoandimagesfromtheAxisroductinthefollowingways:
•MotionPEGserverpush(ifsuortedbytheclient,ChromeorFirefox,forexamle).ThisotionmaintainsanoenHTTP
connectiontothebrowserandsendsdataasandwhenrequired,foraslongasrequired.
•StillPEGimagesinabrowser.Entertheathhttp://<ip>/axis-cgi/jpg/image.cgi
•WindowsMediaPlayer.ThisrequiresAXISMediaControlandtheH.264decodertobeinstalled.Thefollowingaths
canbeused:
-UnicastviaRTP:axrtpu://<ip>/axis-media/media.amp
-UnicastviaRTSP:axrtsp://<ip>/axis-media/media.amp
-UnicastviaRTSP,tunneledviaHTTP:axrtsphttp://<ip>/axis-media/media.amp
-Multicast:axrtpm://<ip>/axis-media/media.amp
•QuickTimeTM.Thefollowingathscanbeused:
-rtsp://<ip>/axis-media/media.amp
-rtsp://<ip>/axis-media/media.3gp
13

AXISP3365-VENetworkCamera
Aboutmedastreams
Note
•<ip>=IPaddress
•TheAxisroductsuortsQuickTime6.5.1andlater.
•QuickTimemayaddlatencytothevideostream.
•ItmaybeossibletouseotherlayerstoviewtheH.264streamusingtheathsabove,althoughAxisdoesnotguarantee
this.
AccessAudioStreams
TheLiveViewagerovidesaccesstoaudiothroughAXISMediaControl;inadditionaudiocanbeaccessedinthefollowingways:
•VAPIX®ApplicationProgrammingInterface(API)Formoreinformation,visitwww.axis.com/develoer
•WindowsMediaPlayersuortssimlexaudio.Thefollowingathscanbeused:
-UnicastviaRTP:axrtpu://<ip>/axis-media/media.amp
-UnicastviaRTSP:axrtsp://<ip>/axis-media/media.amp
-UnicastviaRTSP,tunneledviaHTTP:axrtsphttp://<ip>/axis-media/media.amp
-Multicast:axrtpm://<ip>/axis-media/media.amp
•QuickTimeTMsuortsG.71 1andAACaudioencoding.Thefollowingathscanbeused:
-rtsp://<ip>/axis-media/media.amp
-rtsp://<ip>/axis-media/media.3gp
14

AXISP3365-VENetworkCamera
Howtosetuptheproduct
Howtosetuptheproduct
TheAxisroductcanbeconguredbyuserswithadministratororoeratorrights.Tooentheroduct’ssetuages,clickSetupin
thetoright-handcorneroftheliveviewwindow.
•Administratorshaveunrestrictedaccesstoallsettings.
•Operatorshaverestrictedaccesstosettings,seeUsersonpage41
Seealsotheonlinehel.
Howtoperformabasicsetup
BasicSeturovidesshortcutstothesettingsthatshouldbemadebeforeusingtheAxisroduct:
1.Users.Seepage41.
2.TCP/IP.Seepage44.
3.Date&Time.Seepage43.
4.VideoStream.Seepage16.
5.Focus&Zoom.Seepage23.
6.AudioSettings.Seepage24.
TheBasicSetumenucanbedisabledfromSystemOptions>Security>Users.
15

AXISP3365-VENetworkCamera
VdeoandAudo
VdeoandAudo
Thevideoandaudiosettingscanbeusedtootimizevideoandaudioquality.Youcancongurethefollowing:
•Videostreamsettings.Seepage16.
•Streamroles.Seepage18.
•ONVIFMediaProles.Seepage18.
•Camerasettings.Seepage18.
•Viewareas.Seepage20.
•Overlayimage.Seepage21.
•Privacymask.Seepage23.
•Focusandzoom.Seepage23.
•Audiosettings.Seepage24.
•Audioclis.Seepage25.
Howtosetupvideostreams
Tosetutheroduct’svideostreams,gotoVideo&Audio>VideoStream.
Thevideostreamsettingsaredividedintothefollowingtabs:
•Image.Seepage16.
•Audio.Seepage24.
•H.264.Seepage17.
•MJPEG.Seepage18.
Aboutthepixecounter
Theixelcountershowsthenumberofixelsinanareaoftheimage.Theixelcounterisusefulinsituationswherethereis
asecicsizerequirement,forexamleinfacerecognition.
Theixelcountercanbeused:
•Whensettinguavideostream,seeHowtosetupvideostreamsonpage16.UnderPreview,clickOpenandselectthe
Showpixelcounterotiontoenabletherectangleintheimage.Usethemousetomoveandresizetherectangle,orenter
thenumberofixelsintheWidthandHeighteldsandclickApply.
•Whensettingfocus,seeetfocusandzoomonpage23.SelecttheShowpixelcounterotiontoenabletherectangle
intheimage.Usethemousetomoveandresizetherectangle,orenterthenumberofixelsintheWidthandHeight
eldsandclickApply.
•WhenaccessingtheLiveViewageinInternetExlorerwithAXISMediaControl(AMC)inWindows.Right-clickinthe
imageandselectPixelcounter.Usethemousetomoveandresizetherectangle.
Image
ThedefaultimagesettingscanbeconguredunderVideo&Audio>VideoStream.SelecttheImagetab.
Thefollowingsettingsareavailable:
16

AXISP3365-VENetworkCamera
VdeoandAudo
•Resolution.Selectthedefaultresolution.
•Compression.Thecomressionlevelaffectstheimagequality,bandwidthandlesizeofsavedimages;thelowerthe
comression,thehighertheimagequalitywithhigherbandwidthrequirementsandlargerlesizes.
•Mirrorimage.Ifrequired,theimagecanbemirrored.
•Rotateimage.Ifrequired,theimagecanberotated.
•Maximumframerate.Toavoidbandwidthroblems,theframerateallowedtoeachviewercanbeLimitedtoaxed
amount.Alternatively,theframeratecanbesetasUnlimited,whichmeanstheAxisroductalwaysdeliversthehighest
framerateossibleunderthecurrentconditions.
•Overlaysettings.SeeAboutoverlaytextonpage21.
ClickSavetoalythenewsettings.
AboutH.264
H.264,alsoknownasMPEG-4Part10/AVC,isavideocomressionstandardthatrovideshighqualityvideostreamsatlowbitrates.
AnH.264videostreamconsistsofdifferenttyesofframessuchasI-framesandP-frames.AnI-frameisacomleteimage,whereas
P-framesonlycontainthedifferencesfromreviousframes.
AboutGOPength
AGrouofPictures(GOP)containsoneI-framefollowedbyanumberofP-frames.TheGOPlengthisthenumberofframes
betweentwoI-frames.
EqualvaluesforGOPlengthandframerateresultinoneGOPersecond.AhigherGOPlengthvalueresultsinmoresmall-sized
P-framesandlessbig-sizedI-frameswhilekeeingthesameframerate.Inotherwords,ahighGOP-lengthvaluesavesbandwidth,
butthevideoqualitymaydecrease.AlowGOP-lengthvalueincreasesthevideoqualitybutrequiresmorebandwidth.
AboutH.264proes
TheAxisroductsuortsthefollowingH.264prole(s):
•Baseline:UsetheBaselineroleiftheclientdoesnotsuortCABACentroycoding.
•Main:TheMainroleusesCABACandrovidesabettercomressionwithmaintainedvideoquality.Itrequiresalarger
amountofrocessingowertodecodethantheBaselinerole.
Aboutbitratecontro
Bitratecontrolisusefultomakesurethevideostreamingdoesnottakeutoomuchbandwidth.
Aboutvariabebitrate
Variablebitrate(VBR)adjuststhebitrateaccordingtotheimagecomlexity.Whentheactivityinthesceneincreases,VBRadjusts
thebitrateaccordingtothecomlexity,usingumorebandwidthforincreasedactivityinthescene,andlessforlowersceneactivity.
Variablebitrateissuitableifthereisasurlusinbandwidth,wheretheincreasedbitratemaynotbeanissue.
Aboutmaximumbitrate
Ifyouhavelimitedbandwidth,werecommendMaximumbitrate(MBR).MBRallowsyoutosetatargetbitratetocontrolthe
bandwidthconsumtion.Thetargetvaluelimitsthebitrate,butitmaintainsaexibilitytobeabletorioritizeacontinuousvideo
stream.Consequently,theframeratemightneedtogodownandtheimagequalitymightdecrease.Toartlycomensateforthis,
youcanselectwhichvariableshallberioritized.Notsettingarioritymeansthatframerateandimagequalityareequallyaffected.
17

AXISP3365-VENetworkCamera
VdeoandAudo
HowtosetanH.264proe
1.TochangethesettingsforallH.264streamsthatdonotuseastreamrole,gotoVideo&Audio>VideoStream>H.264.
2.ToincreaseordecreasethenumberofframeserGOP,settheGOPlength.
3.SelectoneoftheH.264roles.
4.Selectoneofthefollowing:
-Variablebitrate
-Maximumbitrate
5.IfyouselectMaximumbitrate,selectwhichvariabletorioritizeinthePrioritydro-downlist.
6.ClickSave.
Howtoincudecurrentbitrateinatextoveray
1.GotoVideo&Audio>VideoStream>OverlaySettings.
2.IntheIncludetexteldenter#b.
3.ClickSave.
AboutMJPEGsettings
Sometimestheimagesizeislargeduetolowlightorcomlexscenery.Adjustingthemaximumframesizehelstocontrolthe
bandwidthandstorageusedbytheMotionJPEGvideostreaminthesesituations.SettingtheframesizetotheDefaultsetting
rovidesconsistentlygoodimagequalityattheexenseofincreasedbandwidthandstorageusageinlowlight.Limitingtheframe
sizeotimizesbandwidthandstorageusage,butmayresultinoorimagequality.
Aboutstreamproes
Astreamroleisasetofredenedstreamsettingsincludingresolution,comression,framerateandoverlaysettings.Stream
rolescanbeused:
•Whensettingurecordingusingactionrules.SeeAbouteventsonpage33.
•Whensettingucontinuousrecording.SeeAboutcontinuousrecordingonpage39.
•IntheLiveViewage–selectthestreamrolefromtheStreamproledro-downlist.
Tocreateanewroleormodifyanexistingrole,gotoSetup>Video&Audio>StreamProles.
ToselectadefaultstreamrolefortheLiveViewage,gotoSetup>LiveViewCong.
AboutONVIFmediaproes
AnONVIFmediaroleconsistsofasetofcongurationsthatcanbeusedtochangemediastreamsettings.ONVIFmediaroles
canbeusedbyaclienttoconguremediastreamroerties.
TheONVIFMediaProlesagelistsallreconguredroles.Theserolesareincludedintheroductforquicksetu.Youcan
add,modifyorremoveONVIFmediarolesfromthisage.
Aboutcamerasettings
TheVideo&Audio>CameraSettingsagerovidesaccesstoadvancedimagesettingsfortheAxisroduct.
18

AXISP3365-VENetworkCamera
VdeoandAudo
Aboutimageappearance
TochangeImageAearancegotothemenusunderSetup>Video&Audio>CameraSettings.
IncreasingtheColorlevelincreasesthecolorsaturation.Thevalue100roducesmaximumcolorsaturationandthevalue0
resultsinablackandwhiteimage.
TheimageBrightnesscanbeadjustedintherange0–100,whereahighervalueroducesabrighterimage.
IncreasingtheSharpnesscanincreasebandwidthusage.Asharerimagemightincreaseimagenoiseeseciallyinlowlight
conditions.Alowersettingreducesimagenoise,butthewholeimagewillaearlessshar.
TheContrastchangestherelativedifferencebetweenlightanddark.Itcanbeadjustedusingtheslidebar.
Aboutwhitebaance
TochangethissettinggotoSetup>Video&Audio>CameraSettings
Whitebalanceisusedtomakecolorsintheimageaearthesameregardlessofthecolortemeratureofthelightsource.TheAxis
roductcanbesettoautomaticallyidentifythelightsourceandcomensateforitscolor.Alternatively,selectthetyeoflight
sourcefromthedro-downlist.Foradescritionofeachavailablesetting,seetheonlinehel.
ThewhitebalancewindowisenabledfortheAutomaticandAutomaticoutdoorotionsthataearintheWhitebalancedro-down
list.Selectoneoftheotionsfromthedro-downlisttosetthewhitebalancewindowroerties.SelectAutomatictousethe
defaultsettingsfortheAutomaticandAutomaticoutdoorotions(intheWhitebalancedro-downlist).SelectCustomtomanually
setareferencewindowforwhitebalanceintheviewarea.
WideDynamicRange
Widedynamicrange(DynamicContrast)canimrovetheexosurewhenthereisaconsiderablecontrastbetweenlightanddark
areasintheimage.EnableWDRinintensebacklightconditions.DisableWDRinlowlightconditionsforotimalexosure.
Note
Thissettingisonlyossiblewhenusingautomaticexosurecontrol.
ExposureSettings
Exosureistheamountoflightthecamera’ssensorcaturesforascene.Toomuchlightresultsinawashedoutimageandtoo
littlelightresultsinadarkimage.
Exposurevalue-UsetheExposurevalueslidertoadjusttheoverallbrightnessoftheimage.
Exposurecontrol-Selectasuitableotiontocontrolexosure.
Formostscenes,theAutomaticotionwillrovidethebestresults.Theshutterseedisautomaticallysettoroduceotimum
imagequality.Fluorescentlamsorotherlightsourcescansometimescauseickeringintheimage.Toreduceickerintheimage,
selecttheFlickerotionthatmatchestheowerlinefrequency.
TheHoldcurrentotionlocksthecurrentexosuresettings.
Maxexposuretime-Shutterseed,alsocalled‘exosuretime’,standsforthelengthoftimethecamerashutterisoen,thereby
exosingthecamerasensortolight.Ifshutterseedisfastitcanfreezeactioneffectively.Ifshutterseedisslow,itcancause
movingobjectstoaearblurred.Decreasingtheexosuretimewillreducemotionblur.
Exposurezones-Thissettingdetermineswhichartoftheimageisusedtocalculatetheexosure.Formostsituations,theAuto
settingcanbeused.
YoucanselectaredenedareabydeningIncludeandExcludewindowswithintheimage.Excludewindowsexcludeareasthatare
toobrightordark,andIncludewindowsincludeareasinthescenethathavebetterlightingwhichwillcontributetotheexosuredata.
TheremustbeatleastoneIncludewindow.TherecanbeatotaloftenIncludeandExcludewindowstotailortheexosurezone.
NotethatanExcludewindowiseffectiveonlywhenlacedinsideanincludewindow.
Ti:Ifanareaisextremelybright,drawanIncludewindowtocoverthewholeareaanddeneExcludewindowswithinitto
blockoutthebrightareas.
19

AXISP3365-VENetworkCamera
VdeoandAudo
Shutter&Gain
Theshutterandgainsettingsaffecttheamountofmotionblurandnoiseintheimage.Toadattodifferentlighting,available
storagesaceandbandwidth,itisoftennecessarytorioritizeeitherlowmotionblurorlownoise.TheAxisroductallowsdifferent
rioritizationinnormallightandinlowlight.
Shutterspeedisrelatedtotheamountoftimetheshutterisoenedandismeasuredinseconds(s).Aslowshutterseedallows
morelighttoreachthesensorandcanhelroduceabrighterimageinlowlightsituations.Ontheotherhand,aslowshutter
seedcancausemovingobjectstoaearblurry.
SetShutterto:
•Autotosettheshutterseedautomatically.Ifrequired,useMaxshuttertolimittheshutterseedtoreventtheframe
ratefrombeingreduced.
Forexamle,toget30fs,setMaxshutterto1/30.
•Fixedtouseaxedshutterseed.
Gain,measuredindecibel(dB),istheamountofamlicationaliedtotheimage.Ahighgainmayrovideabetterimageinlow
lightsituationsbutwillincreasetheamountofimagenoise.
SetGainto:
•Autotosetthegainautomatically.Ifrequired,useMaxgaintolimitthealiedgain.
•Fixedtouseaxedgain.
Examle
Ifstoragesaceorbandwidthislimited,tryusingalowergain.Thiswillreduceimagenoiseandroducesmallerimageles.
Irisadjustment
SelectEnableautomaticirisadjustmenttoautomaticallycomensateforchanginglightconditions.Thisotionisnotavailable
ifaxedirisisused.
Day/Night
TheIRcutlterreventsinfrared(IR)lightfromreachingtheimagesensor.Inoorlightingconditions,forexamleatnight,orwhen
usinganexternalIRlam,settheIRcutltertoOff.Thisincreaseslightsensitivityandallowstheroductto“see”infraredlight.The
imageisshowninblackandwhitewhentheIRcutlterisoff.
IfusingautomaticExposurecontrol,settheIRcutltertoAutotoautomaticallyswitchbetweenOnandOffaccordingtothe
lightingconditions.
TheDay/Nightshiftlevelbarhelsdeterminewhenthecamerawillshiftfromdaymodetonightmode.Normally,thecamera
automaticallychangesmodefromdaytonightwhenverydark(level100intheslider).BysettingDay/Nightshiftleveltoa
lowervalue,thecamerawillchangetonightmodeearlier.
ViewArea
Aviewareaisacroedartofthefullview.EachviewareaistreatedasavideosourceinLiveViewandhasitsownvideo
streamandPTZsettings.
Whensettinguaviewarea,itisrecommendedthatthevideostreamresolutionisthesamesizeasorsmallerthantheviewarea
size.Settingthevideostreamresolutionlargerthantheviewareasizeimliesdigitallyscaleduvideoaftersensorcature,
requiringmorebandwidthwithoutaddingimageinformation.
Toenable,gotoVideo&Audio>CameraSettingsandselectEnableViewAreas.
Toaddanewviewarea:
20