Axis Q1942-E User manual

AXISQ1942-EPTMountThermalNetworkCamera
UserManual

Aboutthisocument
Thismanualisintendedforadministratorsandusersof
AXISQ1942-EPTMountThermalNetworkamera,andisapplicableto
rmware6.40andlater.Itincludesinstructionsforusingandmanaging
theproductonyournetwork.Previousexperienceofnetworking
willbeofusewhenusingthisproduct.SomeknowledgeofUNIXor
Linux-basedsystemsmayalsobeusefulwhendevelopingshellscripts
andapplications.Laterversionsofthisdocumentwillbepostedat
www.axis.com.Seealsotheproduct’sonlinehelp,availablethrough
theweb-basedinterface.
Legalconsierations
Videosurveillancecanberegulatedbylawsthatvaryfromcountryto
country.heckthelawsinyourlocalregionbeforeusingthisproduct
forsurveillancepurposes.
Thisproductincludesone(1)H.264decoderlicense.Topurchase
furtherlicenses,contactyourreseller.
Thisproductissubjecttoexportcontrolregulations.Youshouldalways
consultandcomplywiththeregulationsoftheappropriatelocalexport
controlauthorities.
Liability
Everycarehasbeentakeninthepreparationofthisdocument.Please
informyourlocalAxisofceofanyinaccuraciesoromissions.Axis
ommunicationsABcannotbeheldresponsibleforanytechnicalor
typographicalerrorsandreservestherighttomakechangestothe
productandmanualswithoutpriornotice.AxisommunicationsAB
makesnowarrantyofanykindwithregardtothematerialcontained
withinthisdocument,including,butnotlimitedto,theimplied
warrantiesofmerchantabilityandtnessforaparticularpurpose.Axis
ommunicationsABshallnotbeliablenorresponsibleforincidentalor
consequentialdamagesinconnectionwiththefurnishing,performance
oruseofthismaterial.Thisproductisonlytobeusedforitsintended
purpose.
Intellectualpropertyrights
AxisABhasintellectualpropertyrightsrelatingtotechnologyembodied
intheproductdescribedinthisdocument.Inparticular,andwithout
limitation,theseintellectualpropertyrightsmayincludeoneormore
ofthepatentslistedatwww.axis.com/patent.htmandoneormore
additionalpatentsorpendingpatentapplicationsintheUSandother
countries.
Thisproductcontainslicensedthird-partysoftware.Seethemenuitem
“About”intheproduct’suserinterfaceformoreinformation.
ThisproductcontainssourcecodecopyrightAppleomputer,
Inc.,underthetermsofApplePublicSourceLicense2.0(see
www.opensource.apple.com/apsl).Thesourcecodeisavailablefrom
https://developer.apple.com/bonjour/
Equipmentmoications
Thisequipmentmustbeinstalledandusedinstrictaccordancewiththe
instructionsgivenintheuserdocumentation.Thisequipmentcontains
nouser-serviceablecomponents.Unauthorizedequipmentchangesor
modicationswillinvalidateallapplicableregulatorycertications
andapprovals.
Traemarkacknowlegments
AXISOMMUNIATIONS,AXIS,ETRAX,ARTPEandVAPIXare
registeredtrademarksortrademarkapplicationsofAxisABinvarious
jurisdictions.Allothercompanynamesandproductsaretrademarksor
registeredtrademarksoftheirrespectivecompanies.
Apple,Boa,Apache,Bonjour,Ethernet,InternetExplorer,Linux,
Microsoft,Mozilla,Real,SMPTE,QuickTime,UNIX,Windows,Windows
VistaandWWWareregisteredtrademarksoftherespectiveholders.
JavaandallJava-basedtrademarksandlogosaretrademarksor
registeredtrademarksofOracleand/oritsafliates.UPnPTMisa
certicationmarkoftheUPnPTMImplementersorporation.
SD,SDHandSDXaretrademarksorregisteredtrademarksofSD-3,
LLintheUnitedStates,othercountriesorboth.Also,miniSD,microSD,
miniSDH,microSDH,microSDXarealltrademarksorregistered
trademarksofSD-3,LLintheUnitedStates,othercountriesorboth.
Regulatoryinformation
Europe
ThisproductcomplieswiththeapplicableEmarkingdirectives
andharmonizedstandards:
•Electromagneticompatibility(EM)Directive2014/30/EU.See
Electromagneticcompatibility(EMC)onpage2.
•LowVoltage(LVD)Directive2014/35/EU.Seeafetyonpage3.
•RestrictionsofHazardousSubstances(RoHS)Directive201 1/65/EU.
SeeDisposalandrecyclingonpage3.
Acopyoftheoriginaldeclarationofconformitymaybeobtainedfrom
AxisommunicationsAB.SeeContactinformationonpage3.
Electromagneticcompatibility(EMC)
Thisequipmenthasbeendesignedandtestedtofulllapplicable
standardsfor:
•Radiofrequencyemissionwheninstalledaccordingtothe
instructionsandusedinitsintendedenvironment.
•Immunitytoelectricalandelectromagneticphenomenawhen
installedaccordingtotheinstructionsandusedinitsintended
environment.
USA
Thisequipmenthasbeentestedusingashieldednetworkcable(STP)
andfoundtocomplywiththelimitsforalassAdigitaldevice,
pursuanttopart15oftheFRules.Theselimitsaredesignedto
providereasonableprotectionagainstharmfulinterferencewhenthe
equipmentisoperatedinacommercialenvironment.Thisequipment
generates,uses,andcanradiateradiofrequencyenergyand,ifnot
installedandusedinaccordancewiththeinstructionmanual,may
causeharmfulinterferencetoradiocommunications.Operationofthis
equipmentinaresidentialareaislikelytocauseharmfulinterference
inwhichcasetheuserwillberequiredtocorrecttheinterferenceathis
ownexpense.Theproductshallbeconnectedusingashieldednetwork
cable(STP)thatisproperlygrounded.
Canada
ThisdigitalapparatuscomplieswithANIES-3(lassA).Theproduct
shallbeconnectedusingashieldednetworkcable(STP)thatis
properlygrounded.etappareilnumériqueestconformeàlanorme
NMBIES-3(classeA).Leproduitdoitêtreconnectéàl'aided'uncâble
réseaublindé(STP)quiestcorrectementmisàlaterre.
Europe
ThisdigitalequipmentfulllstherequirementsforRFemission
accordingtothelassAlimitofEN55022.Theproductshallbe
connectedusingashieldednetworkcable(STP)thatisproperly
grounded.Notice!ThisisalassAproduct.Inadomesticenvironment
thisproductmaycauseRFinterference,inwhichcasetheusermaybe
requiredtotakeadequatemeasures.
Thisproductfulllstherequirementsforemissionandimmunity
accordingtoEN50121-4andIE62236-4railwayapplications.
Thisproductfulllstherequirementsforimmunityaccording
toEN61000-6-1residential,commercialandlight-industrial
environments.
Thisproductfulllstherequirementsforimmunityaccordingto
EN61000-6-2industrialenvironments.
Thisproductfulllstherequirementsforimmunityaccordingto
EN55024ofceandcommercialenvironments.
Australia/NewZealand
ThisdigitalequipmentfulllstherequirementsforRFemission
accordingtothelassAlimitofAS/NZSISPR22.Theproductshall
beconnectedusingashieldednetworkcable(STP)thatisproperly
grounded.Notice!ThisisalassAproduct.Inadomesticenvironment
thisproductmaycauseRFinterference,inwhichcasetheusermaybe
requiredtotakeadequatemeasures.
Japan
この装置は、クラスA情報技術装置です。この装置を家庭環
境で使⽤すると電波妨害を引き起こすことがあります。この
場合には使⽤者が適切な対策を講ずるよう要求されることが
あります。本製品は、シールドネットワークケーブル(STP)を
使⽤して接続してください。また適切に接地してください。
Korea
이기기는업무용(A급)전자파적합기기로서판매자또는사
용자는이점을주의하시기바라며,가정외의지역에서사용

하는것을목적으로합니다.적절히접지된STP(shielded
twistedpair)케이블을사용하여제품을연결하십시오.
Safety
ThisproductcomplieswithIE/EN/UL60950-1and
IE/EN/UL60950-22,SafetyofInformationTechnology
Equipment.Theproductshallbegroundedeitherthroughashielded
networkcable(STP)orotherappropriatemethod.
Thepowersupplyusedwiththisproductshallfullltherequirements
forSafetyExtraLowVoltage(SELV)andLimitedPowerSource(LPS)
accordingtoIE/EN/UL60950-1.
Battery
TheAxisproductusesa3.0VBR2032lithiumbatteryasthepower
supplyforitsinternalreal-timeclock(RT).Undernormalconditions
thisbatterywilllastforaminimumofveyears.
LowbatterypoweraffectstheoperationoftheRT,causingittoreset
ateverypower-up.Whenthebatteryneedsreplacing,alogmessage
willappearintheproduct’sserverreport.Formoreinformationabout
theserverreport,seetheproduct´ssetuppagesorcontactAxissupport.
Thebatteryshouldnotbereplacedunlessrequired,butifthebattery
doesneedreplacing,contactAxissupportatwww.axis.com/techsupfor
assistance.
Lithiumcoincell3.0Vbatteriescontain1,2-dimethoxyethane;ethylene
glycoldimethylether(EGDME),ASno.1 10-71-4.
WARNING
•Riskofexplosionifthebatteryisincorrectlyreplaced.
•Replaceonlywithanidenticalbatteryorabatterywhichis
recommendedbyAxis.
•Disposeofusedbatteriesaccordingtolocalregulationsor
thebatterymanufacturer'sinstructions.
Disposalanrecycling
Whenthisproducthasreachedtheendofitsusefullife,disposeof
itaccordingtolocallawsandregulations.Forinformationabout
yournearestdesignatedcollectionpoint,contactyourlocalauthority
responsibleforwastedisposal.Inaccordancewithlocallegislation,
penaltiesmaybeapplicableforincorrectdisposalofthiswaste.
Europe
Thissymbolmeansthattheproductshallnotbedisposedof
togetherwithhouseholdorcommercialwaste.Directive2012/19/EU
onwasteelectricalandelectronicequipment(WEEE)isapplicablein
theEuropeanUnionmemberstates.Topreventpotentialharmto
humanhealthandtheenvironment,theproductmustbedisposed
ofinanapprovedandenvironmentallysaferecyclingprocess.For
informationaboutyournearestdesignatedcollectionpoint,contact
yourlocalauthorityresponsibleforwastedisposal.Businessesshould
contacttheproductsupplierforinformationabouthowtodispose
ofthisproductcorrectly.
ThisproductcomplieswiththerequirementsofDirective2011/65/EUon
therestrictionoftheuseofcertainhazardoussubstancesinelectrical
andelectronicequipment(RoHS).
China
ThisproductcomplieswiththerequirementsofSJ/T11364-2014,
Markingfortherestrictionofhazardoussubstancesinelectricaland
electronicproducts.
Contactinformation
AxisommunicationsAB
Emdalavägen14
22369Lund
Sweden
Tel:[phone]
Fax:[phone]
www.axis.com
Support
Shouldyourequireanytechnicalassistance,pleasecontactyourAxis
reseller.Ifyourquestionscannotbeansweredimmediately,your
resellerwillforwardyourqueriesthroughtheappropriatechannelsto
ensurearapidresponse.IfyouareconnectedtotheInternet,youcan:
•downloaduserdocumentationandsoftwareupdates
•ndanswerstoresolvedproblemsintheFAQdatabase.Search
byproduct,category,orphrase
•reportproblemstoAxissupportstaffbyloggingintoyourprivate
supportarea
•chatwithAxissupportstaff
•visitAxisSupportatwww.axis.com/techsup/
Warrantyinformation
ForinformationaboutAxis’productwarrantyandtheretorelated
information,gotowww.axis.com/warranty/
Learnmore!
VisitAxislearningcenterwww.axis.com/academy/forusefultrainings,
webinars,tutorialsandguides.

AXISQ1942-EPTMountThermalNetworkCamera
TableoContents
Safetyinformation6
Hazardlevels...................................................6
Othermessagelevels.............................................6
Hardwareoverview7
Howtoaccesstheproduct8
Howtoaccesstheproductfromabrowser...........................8
HowtoaccesstheproductfromtheInternet.........................8
Howtosettherootpassword.....................................9
Abouttheliveviewwindow.......................................9
Aboutmediastreams12
AboutH.264format.............................................12
AboutMJPEGformat............................................12
AboutAXISMediaontrol(AM)...................................12
Alternativemethodsofaccessingthevideostream....................13
Howtosetuptheproduct15
Howtodoabasicsetup..........................................15
Aboutvideosettings16
Howtosetupvideostreams......................................16
Aboutstreamproles............................................19
AboutONVIFmediaproles.......................................19
Aboutcamerasettings...........................................19
Aboutoverlays..................................................20
Aboutprivacymasks.............................................22
Howtoconguretheliveviewwindow23
Howtosetdefaultviewerforbrowsers..............................23
Aboutviewersettings............................................23
Aboutuser-denedlinks..........................................24
AboutPTZ(PanTiltZoom)25
Aboutpresetpositions...........................................25
Aboutguardtours...............................................25
Advanced......................................................26
HowtoinstallaPTZdriver........................................27
Aboutthecontrolqueue..........................................27
Aboutdetectors28
Aboutshockdetection...........................................28
Aboutmotiondetection..........................................28
Aboutapplications30
Aboutapplicationlicenses........................................30
Howtouploadandstartanapplication.............................30
Applicationonsiderations........................................30
Aboutevents31
Howtosetupactionrules........................................31
Howtoaddrecipients............................................33
Howtocreateschedules..........................................34
Howtosetuprecurrences........................................35
Aboutrecordings36
Howtondrecordings...........................................36
Howtoplayrecordings...........................................36
Howtoexportavideoclip........................................37
Aboutcontinuousrecording.......................................37
Aboutlanguages38
Aboutsystemoptions39
Security.......................................................39
Date&Time....................................................41
Network.......................................................42
Storage.......................................................47
Ports&Devices.................................................49
Maintenance...................................................49
Support.......................................................50
Advanced......................................................50
Howtoresettofactorydefaultsettings.............................51
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AXISQ1942-EPTMountThermalNetworkCamera
TableoContents
Troubleshooting52
Howtocheckthecurrentrmware.................................52
Howtoupgradethermware.....................................52
Symptoms,possiblecausesandremedialactions......................52
Technicalspecications55
LEDIndicators..................................................55
SDcardslot....................................................55
Buttons.......................................................55
onnectors....................................................55
Performanceonsiderations.......................................56
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AXISQ1942-EPTMountThermalNetworkCamera
Saetyinormation
Saetyinormation
Hazarlevels
DANGER
Indicatesahazardoussituationwhich,ifnotavoided,willresultindeathorseriousinjury.
WARNING
Indicatesahazardoussituationwhich,ifnotavoided,couldresultindeathorseriousinjury.
CAUTION
Indicatesahazardoussituationwhich,ifnotavoided,couldresultinminorormoderateinjury.
NO NO
NOTICE TICE TICE
Indicatesasituationwhich,ifnotavoided,couldresultindamagetoproperty.
Othermessagelevels
Important
Indicatessignicantinformationwhichisessentialfortheproducttofunctioncorrectly.
Note
Indicatesusefulinformationwhichhelpsingettingthemostoutoftheproduct.
6

AXISQ1942-EPTMountThermalNetworkCamera
Hardwareoverview
Hardwareoverview
Forspecicationsofthehardwarecomponents,seeTechnicalspecicationsonpage55.
NO NO
NOTICE TICE TICE
NeverremoveboththesunshieldandthePTMountbracket.Oneofthemmustremaintokeepthecameraassemblyintact.
1unshield
2R485/R422connector
3Powerconnector
4Networkconnector
5Backcover
6tatusindicatorLED
7microDmemorycardslot
8Controlbutton
9PTMountbracket
7

AXISQ1942-EPTMountThermalNetworkCamera
Howtoaccesstheproduct
Howtoaccesstheproduct
ToinstalltheAxisproduct,seetheInstallationGuidesuppliedwiththeproduct.
Theproductcanbeusedwithmostoperatingsystemsandbrowsers.Werecommendthefollowingbrowsers:
•InternetExplorer®withWindows®
•Safari®withOSX®
•hromeTMorFirefox®withotheroperatingsystems.
ToviewstreamingvideoinInternetExplorer,allowinstallationofAXISMediaontrol(AM)whenprompted.
TheAxisproductincludesone(1)H.264decoderlicenseforviewingvideostreams.ThelicenseisautomaticallyinstalledwithAM.
Theadministratorcandisabletheinstallationofthedecoderstopreventinstallationofunlicensedcopies.
Note
•QuickTimeTMisalsosupportedforviewingH.264streams.
Howtoaccesstheprouctfromabrowser
1.Startawebbrowser.
2.EntertheIPaddressorhostnameoftheAxisproductinthebrowser’sLocation/Addresseld.
ToaccesstheproductfromaMaccomputer(OSX),gotoSafari,clickonBonjourandselecttheproductfromthe
drop-downlist.
IfyoudonotknowtheIPaddress,useAXISIPUtilitytolocatetheproductonthenetwork.Forinformationabout
howtodiscoverandassignanIPaddress,seethedocumentAssignanIPAddressandAccesstheVideotreamonAxis
Supportwebatwww.axis.com/techsup
Note
ToshowBonjourasabrowserbookmark,gotoSafari>Preferences.
3.Enteryourusernameandpassword.Ifthisisthersttimetheproductisaccessed,therootpasswordmustrstbe
congured.Forinstructions,seeHowtosettherootpasswordonpage9.
4.Theproduct’sLiveViewpageopensinyourbrowser.
Note
ThecontrolsandlayoutoftheLiveViewpagemayhavebeencustomizedtomeetspecicinstallationrequirementsand
userpreferences.onsequently,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedin
yourownLiveViewpage.
HowtoaccesstheprouctfromtheInternet
Onceconnected,theAxisproductisaccessibleonyourlocalnetwork(LAN).ToaccesstheproductfromtheInternetyoumust
congureyournetworkroutertoallowincomingdatatrafctotheproduct.Todothis,enabletheNAT-traversalfeature,which
willattempttoautomaticallyconguretheroutertoallowaccesstotheproduct.ThisisenabledfromSetup>SystemOptions>
Network>TCP/IPAdvanced.
Formoreinformation,seeNATtraversal(portmapping)forIPv4onpage44.SeealsoAXISInternetDynamicDNSServiceat
www.axiscam.net
ForTechnicalnotesonthisandothertopics,visittheAxisSupportwebatwww.axis.com/techsup
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AXISQ1942-EPTMountThermalNetworkCamera
Howtoaccesstheproduct
Howtosettherootpasswor
ToaccesstheAxisproduct,youmustsetthepasswordforthedefaultadministratoruserroot.ThisisdoneintheCongureRoot
Passworddialog,whichopenswhentheproductisaccessedforthersttime.
Topreventnetworkeavesdropping,therootpasswordcanbesetviaanencryptedHTTPSconnection,whichrequiresanHTTPS
certicate.HTTPS(HypertextTransferProtocoloverSSL)isaprotocolusedtoencrypttrafcbetweenwebbrowsersandservers.The
HTTPScerticateensuresencryptedexchangeofinformation.SeeHTTPonpage39.
Thedefaultadministratorusernamerootispermanentandcannotbedeleted.Ifthepasswordforrootislost,theproductmustbe
resettothefactorydefaultsettings.SeeHowtoresettofactorydefaultsettingsonpage51.
TosetthepasswordviaastandardHTTPconnection,enteritdirectlyinthedialog.
TosetthepasswordviaanencryptedHTTPSconnection,followthesesteps:
1.lickUseHTTPS.
Atemporarycerticate(validforoneyear)iscreated,enablingencryptionofalltrafctoandfromtheproduct,andthe
passwordcannowbesetsecurely.
2.Enterapasswordandthenre-enterittoconrmthespelling.
3.lickOK.Thepasswordhasnowbeencongured.
Abouttheliveviewwinow
Thecontrolsandlayoutoftheliveviewwindowmayhavebeencustomizedtomeetspecicinstallationrequirementsanduser
preferences.onsequently,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedinyourownliveview
window.Thefollowingprovidesanoverviewofeachavailablecontrol.
Aboutthecontrolsintheliveviewwinow
SelectastreamprolefortheliveviewwindowfromtheStreamProledrop-downlist.Forinformation
abouthowtocongurestreamproles,seepage19.
SelectapalettefortheliveviewwindowfromthePalettedrop-downlist.Palettesarecolormapsthat
canbeusedtovisualizeathermalsceneandtomakeobjectseasiertospot.Whichpalettetochoose
dependsonthelightingconditionsinthespecicscene.
UsetheManualTriggerbuttontotriggeranactionrulefromtheliveviewwindow.Forinformation
abouthowtocongureandenablethebutton,seeAboutthemanualtriggeronpage10.
lickSnapshottosaveasnapshotofthevideoimage.Thisbuttonisprimarilyintendedforusewhen
theAXISMediaontrolviewertoolbarisnotavailable.EnablethisbuttonfromLiveViewCong>
ActionButtons.
Theproduct’sheateriscontrolledbytheambienttemperatureandisturnedonandoffautomatically.
Ifrequired,theheatercanbeactivatedmanuallybyclickingtheHeaterbutton.Toshowthebutton,
gotoSetup>LiveViewCong.UnderActionButtons,selectShowheaterbuttonandspecifythe
numberofminutestheheatershouldbeactivated.
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AXISQ1942-EPTMountThermalNetworkCamera
Howtoaccesstheproduct
Aboutthemanualtrigger
TheManualTriggerisusedtotriggeranactionrulefromtheLiveViewpage.Themanualtriggercanforexamplebeusedto
validateactionsduringproductinstallationandconguration.
Tocongurethemanualtrigger:
1.GotoSetup>Events.
2.lickAddtoaddanewactionrule.
3.FromtheTriggerdrop-downlist,selectInputSignal.
4.Fromtheseconddrop-downlist,selectManualTrigger.
5.Selectthedesiredactionandconguretheothersettingsasrequired.
Formoreinformationaboutactionrules,seeAbouteventsonpage31.
ToshowthemanualtriggerbuttonsintheLiveViewpage:
1.GotoSetup>LiveViewCong.
2.UnderActionButtons,selectShowmanualtriggerbutton.
AbouttheAXISMeiaControlviewertoolbar
TheAXISMediaontrolviewertoolbarisavailableinInternetExploreronly.SeeAboutAXIMediaControl(AMC)onpage12for
moreinformation.Thetoolbardisplaysthefollowingbuttons:
ThePlaybuttonconnectstotheAxisproductandstartsplayingamediastream.
TheStopbuttonstopsthemediastream.
TheSnapshotbuttontakesasnapshotofthevideoimage.
licktheViewFullScreenbuttonandthevideoimagewilllltheentirescreen.PressES(Escape)onthecomputer
keyboardtocancelfullscreenview.
TheRecordbuttonisusedtorecordthecurrentvideostreamonyourcomputer.Thelocationwheretherecordingissaved
canbespeciedintheAMontrolPanel.EnablethisbuttonfromLiveViewCong>ViewerSettings
AboutthePTcontrols
TheliveviewwindowalsodisplaysPan/Tiltcontrols.Theadministratorcanenable/disablecontrolsforspeciedusersunderSystem
Options>Security>Users.
licktheEmulatejoystickmodebuttonandclickintheimagetomovethecameraviewinthedirectionofthe
mousepointer.
licktheCentermodebuttonandclickintheimagetocenterthecameraviewonthatposition.
licktheCtrlpanelbuttontoopenthePTZcontrolpanelwhichprovidesadditionalPTZcontrols.
User-denedbuttonscanalsoappearintheontrolpanel.SeeAboutadvancedPTZsettings
onpage26.
10

AXISQ1942-EPTMountThermalNetworkCamera
Howtoaccesstheproduct
PanandTiltbars–Usethearrowstopanandtiltthecameraview,orclickonapositiononthebartosteerthecameraviewto
thatposition.
ThePTZcontrolscanbedisabledunderPTZ>Advanced>Controls,seeAboutadvancedPTZsettingsonpage26.
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AXISQ1942-EPTMountThermalNetworkCamera
Aboutmediastreams
Aboutmediastreams
TheAxisproductprovidesseveralvideostreamformats.Yourrequirementsandthepropertiesofyournetworkwilldeterminethe
typeyouuse.
TheliveviewwindowintheproductprovidesaccesstoH.264andMotionJPEGvideostreams,andtothelistofavailablestream
proles.Otherapplicationsandclientscanaccessvideostreamsdirectly,withoutgoingviatheliveviewwindow.
AboutH.264format
H.264can,withoutcompromisingimagequality,reducethesizeofadigitalvideolebymorethan80%comparedwiththeMotion
JPEGformatandasmuchas50%morethantheMPEG-4standard.Thismeansthatmuchlessnetworkbandwidthandstoragespace
arerequiredforavideole.Orseenanotherway,muchhighervideoqualitycanbeachievedforagivenbitrate.
Decidingwhichcombinationofprotocolsandmethodstousedependsonyourviewingrequirements,andonthepropertiesof
yournetwork.TheavailableoptionsinAXISMediaontrolare:
UnicastRTPThisunicastmethod(RTPoverUDP)isused
forliveunicastvideo,especiallywhenitis
importanttohaveanup-to-datevideostream,
evenifsomeframesaredropped.
RTPoverRTSPThisunicastmethod(RTPtunneledoverRTSP)
isusefulasitisrelativelysimpletocongure
rewallstoallowRTSPtrafc.
RTPoverRTSPoverHTTPThisunicastmethodcanbeusedtotraverse
rewalls.Firewallsarecommonlyconguredto
allowtheHTTPprotocol,thusallowingRTPto
betunneled.
Unicastingisusedforvideo-on-demand
transmissionsothatthereisnovideotrafc
onthenetworkuntilaclientconnectsand
requeststhestream.
Notethatthereareamaximumof20
simultaneousunicastconnections.
MulticastRTPThismethod(RTPoverUDP)shouldbeusedforlivemulticastvideo.Thevideostreamisalways
up-to-date,evenifsomeframesaredropped.
Multicastingprovidesthemostefcientusageofbandwidthwhentherearelargenumbersof
clientsviewingsimultaneously.Amulticastcannothowever,passanetworkrouterunlessthe
routerisconguredtoallowthis.ItisnotpossibletomulticastovertheInternet,forexample.
Notealsothatallmulticastviewerscountasoneunicastviewerinthemaximumtotalof20
simultaneousconnections.
AXISMediaontrolnegotiateswiththeAxisproducttodeterminethetransportprotocoltouse.Theorderofpriority,listedinthe
AMontrolPanel,canbechangedandtheoptionsdisabled,tosuitspecicrequirements.
Note
H.264islicensedtechnology.TheAxisproductincludesoneH.264viewingclientlicense.Installingadditionalunlicensed
copiesoftheclientisprohibited.Topurchaseadditionallicenses,contactyourAxisreseller.
AboutMJPEGformat
ThisformatusesstandardJPEGstillimagesforthevideostream.Theseimagesarethendisplayedandupdatedataratesufcient
tocreateastreamthatshowsconstantlyupdatedmotion.
TheMotionJPEGstreamusesconsiderableamountsofbandwidth,butprovidesexcellentimagequalityandaccesstoeveryimage
containedinthestream.TherecommendedmethodofaccessingMotionJPEGlivevideofromtheAxisproductistousetheAXIS
MediaontrolinInternetExplorerinWindows.
AboutAXISMeiaControl(AMC)
AXISMediaontrol(AM)inInternetExplorerinWindowsistherecommendedmethodofaccessinglivevideofromtheAxisproduct.
12

AXISQ1942-EPTMountThermalNetworkCamera
Aboutmediastreams
TheAMontrolPanelcanbeusedtocongurevariousvideosettings.PleaseseetheAXISMediaontrolUser’sManualformore
information.
TheAMontrolPanelisautomaticallyinstalledonrstuse,afterwhichitcanbecongured.OpentheAMontrolPanelfrom:
•WindowsontrolPanel(fromtheStartscreenorStartmenu)
•Alternatively,right-clickthevideoimageinInternetExplorerandclickSettings.
Alternativemethosofaccessingthevieostream
YoucanalsoaccessvideoandimagesfromtheAxisproductinthefollowingways:
•MotionJPEGserverpush(ifsupportedbytheclient,hromeorFirefox,forexample).ThisoptionmaintainsanopenHTTP
connectiontothebrowserandsendsdataasandwhenrequired,foraslongasrequired.
•StillJPEGimagesinabrowser.Enterthepathhttp://<ip>/axis-cgi/jpg/image.cgi
•WindowsMediaPlayer.ThisrequiresAXISMediaontrolandtheH.264decodertobeinstalled.Thefollowingpaths
canbeused:
-UnicastviaRTP:axrtpu://<ip>/axis-media/media.amp
-UnicastviaRTSP:axrtsp://<ip>/axis-media/media.amp
-UnicastviaRTSP,tunneledviaHTTP:axrtsphttp://<ip>/axis-media/media.amp
-Multicast:axrtpm://<ip>/axis-media/media.amp
•QuickTimeTM.Thefollowingpathscanbeused:
-rtsp://<ip>/axis-media/media.amp
-rtsp://<ip>/axis-media/media.3gp
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AXISQ1942-EPTMountThermalNetworkCamera
Aboutmediastreams
Note
•<ip>=IPaddress
•TheAxisproductsupportsQuickTime6.5.1andlater.
•QuickTimemayaddlatencytothevideostream.
•ItmaybepossibletouseotherplayerstoviewtheH.264streamusingthepathsabove,althoughAxisdoesnotguarantee
this.
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AXISQ1942-EPTMountThermalNetworkCamera
Howtosetuptheproduct
Howtosetuptheproduct
TheAxisproductcanbeconguredbyuserswithadministratororoperatorrights.Toopentheproduct’ssetuppages,clickSetupin
thetopright-handcorneroftheliveviewwindow.
•Administratorshaveunrestrictedaccesstoallsettings.
•Operatorshaverestrictedaccesstosettings,seeUsersonpage39
Seealsotheonlinehelp.
Howtooabasicsetup
BasicSetupprovidesshortcutstothesettingsthatshouldbemadebeforeusingtheAxisproduct:
1.Users.Seepage39.
2.TP/IP.Seepage42.
3.Date&Time.Seepage41.
4.VideoStream.Seepage16.
TheBasicSetupmenucanbedisabledfromSystemOptions>Security>Users.
15

AXISQ1942-EPTMountThermalNetworkCamera
Aboutvideosettings
Aboutvideosettings
ItispossibletocongurethefollowingvideofeaturesinyourAxisproduct:
•Videostream.Seepage16.
•Streamproles.Seepage19.
•ONVIFMediaProles.Seepage19.
•amerasettings.Seepage19.
•Overlayimage.Seepage20.
•Privacymask.Seepage22.
Howtosetupvieostreams
Tosetuptheproduct’svideostreams,gotoVideo>VideoStream.
Thevideostreamsettingsaredividedintothefollowingtabs:
•Image.Seepage16.
•H.264.Seepage17.
•Zipstream.Seepage18.
•MJPEG.Seepage19.
Aboutthepixelcounter
Thepixelcountershowsthenumberofpixelsinanareaoftheimage.Thepixelcounterisusefulinsituationswherethereisa
specicsizerequirement,forexampleforobjectidentication.
Thepixelcountercanbeused:
•Whensettingupavideostream,seeHowtosetupvideostreamsonpage16.UnderPreview,clickOpenandselectthe
Showpixelcounteroptiontoenabletherectangleintheimage.Usethemousetomoveandresizetherectangle,orenter
thenumberofpixelsintheWidthandHeighteldsandclickApply.
•WhenaccessingtheLiveViewpageinInternetExplorerwithAXISMediaontrol(AM)inWindows.Right-clickinthe
imageandselectPixelcounter.Usethemousetomoveandresizetherectangle.
Image
ThedefaultimagesettingscanbeconguredunderVideo>VideoStream.SelecttheImagetab.
Thefollowingsettingsareavailable:
•Resolution.Selectthedefaultresolution.
•Compression.Thecompressionlevelaffectstheimagequality,bandwidthandlesizeofsavedimages;thelowerthe
compression,thehighertheimagequalitywithhigherbandwidthrequirementsandlargerlesizes.
•Mirrorimage.Ifrequired,theimagecanbemirrored.
•Rotateimage.Ifrequired,theimagecanberotated.
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AXISQ1942-EPTMountThermalNetworkCamera
Aboutvideosettings
•Palette.Theimagecanbecoloredbyapplyingapalette.olorsintheimageindicatetemperaturedifferencesandcanbe
usedtoimprovevisibilityofnedetails.Thepaletteselectedhereisusedasthedefaultpalette,otherpalettescanbe
selectedontheLiveViewpage.
•Maximumframerate.Toavoidbandwidthproblems,theframerateallowedtoeachviewercanbeLimitedtoaxed
amount.Alternatively,theframeratecanbesetasUnlimited,whichmeanstheAxisproductalwaysdeliversthehighest
frameratepossibleunderthecurrentconditions.
•Overlaysettings.SeeAboutoverlaytextonpage20.
lickSavetoapplythenewsettings.
AboutH.264
H.264,alsoknownasMPEG-4Part10/AV,isavideocompressionstandardthatprovideshighqualityvideostreamsatlowbitrates.
AnH.264videostreamconsistsofdifferenttypesofframessuchasI-framesandP-frames.AnI-frameisacompleteimage,whereas
P-framesonlycontainthedifferencesfrompreviousframes.
AboutGOPlength
AGroupofPictures(GOP)containsoneI-framefollowedbyanumberofP-frames.TheGOPlengthisthenumberofframes
betweentwoI-frames.
EqualvaluesforGOPlengthandframerateresultinoneGOPpersecond.AhigherGOPlengthvalueresultsinmoresmall-sized
P-framesandlessbig-sizedI-frameswhilekeepingthesameframerate.Inotherwords,ahighGOP-lengthvaluesavesbandwidth,
butthevideoqualitymaydecrease.AlowGOP-lengthvalueincreasesthevideoqualitybutrequiresmorebandwidth.
AboutH.264proles
TheAxisproductsupportsthefollowingH264prole(s):
•Baseline:UsetheBaselineproleiftheclientdoesnotsupportABAentropycoding.
•Main:TheMainproleusesABAandprovidesabettercompressionwithmaintainedvideoquality.Itrequiresalarger
amountofprocessingpowertodecodethantheBaselineprole.
•High:TheHighproleprovidesahighercompressionthanbothMainandBaselineproles,butrequiresmoreprocessing
powertodecode.Highprolesupports8x8blocks,whichreducesthebitratefurthercomparedtotheMainprole.
Aboutbitratecontrol
Bitratecontrolisusefultomakesurethevideostreamingdoesnottakeuptoomuchbandwidth.
Thebuilt-inbitratecontrolcanbecombinedwithZipstream,seeAboutZipstreamonpage18.Werecommendusingahighbitrate
limittoenablethefullpotentialofZipstream.
Aboutvariablebitrate
Variablebitrate(VBR)adjuststhebitrateaccordingtotheimagecomplexity.Whentheactivityinthesceneincreases,VBRadjusts
thebitrateaccordingtothecomplexity,usingupmorebandwidthforincreasedactivityinthescene,andlessforlowersceneactivity.
Variablebitrateissuitableifthereisasurplusinbandwidth,wheretheincreasedbitratemaynotbeanissue.
Aboutmaximumbitrate
Ifyouhavelimitedbandwidth,werecommendMaximumbitrate(MBR).MBRallowsyoutosetatargetbitratetocontrolthe
bandwidthconsumption.Thetargetvaluelimitsthebitrate,butitmaintainsaexibilitytobeabletoprioritizeacontinuousvideo
stream.onsequently,theframeratemightneedtogodownandtheimagequalitymightdecrease.Topartlycompensateforthis,
youcanselectwhichvariableshallbeprioritized.Notsettingaprioritymeansthatframerateandimagequalityareequallyaffected.
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AXISQ1942-EPTMountThermalNetworkCamera
Aboutvideosettings
HowtosetanH.264prole
1.TochangethesettingsforallH.264streamsthatdonotuseastreamprole,gotoVideo>VideoStream>H264.
2.ToincreaseordecreasethenumberofframesperGOP,settheGOPlength.
3.SelectoneoftheH.264proles.
4.Selectoneofthefollowing:
-Variablebitrate
-Maximumbitrate
5.IfyouselectMaximumbitrate,selectwhichvariabletoprioritizeinthePrioritydrop-downlist.
6.lickSave.
Howtoincluecurrentbitrateinatextoverlay
1.GotoVideo>VideoStream>OverlaySettings.
2.IntheIncludetexteldenter#b.
3.lickSave.
AboutZipstream
Axis’ZipstreamTechnologyisabitratereductiontechnologyoptimizedforvideosurveillance.Zipstreamreducestheaveragebitrate
intheH.264streambyremovingunnecessarydata,whichmakesitpossibletostreamhigherresolutions,reducestoragecost
orkeeprecordingsforalongertime.
Toreducethebitrate,Zipstreamreducesthenumberofbitsintheareasoftheimagethatarelessinterestingfromavideo
surveillanceperspective,forexamplethebackground.Imagedetailsthatareimportantforforensicvideoanalysis,forexamplefaces
andlicenseplates,arepreservedwithenoughnumberofbits.
Axis’ZipstreamTechnologyforH.264conformstotheH.264standardandiscompatiblewiththird-partyclientsandVMSsolutions
thatdecodeH.264video.
Recommeneuseofbitratereuction
Zipstreamoffersanumberofbitratereductionpresets,fromLowtoExtreme.Lowbitratereductionisenabledbydefaultandis
safetouseinallapplicationswhilestillreducingthebitrate.
WerecommendusingtheExtremebitratereductiontomaximizestoragetimeforcloud-connectedcamerasorcamerasusingedge
storage.Thissettingissuitabletocombinewithmotiondetectiontriggeringandvariablebitrate(VBR)wherethebitrateisallowed
toadapttochangesincomplexityinthescene.
HowtosavebanwithanstorageusingZipstream
ThebitratecontrollerbuiltintotheproductcanbecombinedwithZipstreamtoensureamaximumbitrate(MBR)limit.We
recommendusingVBRorMBRwithahighbitratelimittoenablethefullpotentialofZipstream.Forinstanceinrailwaysurveillance
whereattimesthereisalotofmovementinthesceneandwhereitisimportanttocapturedetails,suchasfacialfeatures,theMBR
shouldbesetto10Mbit/s(for1080presolutionat30fps).
TofurthersavebandwidthgotoSetup>Video>VideoStreamanddooneormoreofthefollowing:
•GototheImagetabandsetalowMaximumframeratevalue.
•GototheH264tabandsetahighGOPlengthvalue.
•GototheZipstreamtabandselectExtremeH.264bitratereduction.
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AXISQ1942-EPTMountThermalNetworkCamera
Aboutvideosettings
•GototheZipstreamtab.EnableDynamicGOPandsetahighMaxdynamicGOPlengthvalue.
•GototheZipstreamtabandenableDynamicFPS.
Alwaysverifythatthevideostreammeetsthequalityrequirementsforyoursurveillancepurposesafterchangingthevideostream
settings.
AboutMJPEGsettings
Sometimestheimagesizeislargeduetolowdynamicorcomplexscenery.Adjustingthemaximumframesizehelpstocontrolthe
bandwidthandstorageusedbytheMotionJPEGvideostreaminthesesituations.SettingtheframesizetotheDefaultsetting
providesconsistentlygoodimagequalityattheexpenseofincreasedbandwidthandstorageusageinlowdynamic.Limitingthe
framesizeoptimizesbandwidthandstorageusage,butmayresultinpoorimagequality.
Aboutstreamproles
Astreamproleisasetofpredenedstreamsettingsincludingresolution,compression,framerateandoverlaysettings.Stream
prolescanbeused:
•Whensettinguprecordingusingactionrules.SeeAbouteventsonpage31.
•Whensettingupcontinuousrecording.SeeAboutcontinuousrecordingonpage37.
•IntheLiveViewpage–selectthestreamprolefromtheStreamproledrop-downlist.
Tocreateanewproleormodifyanexistingprole,gotoSetup>Video>StreamProles.
ToselectadefaultstreamprolefortheLiveViewpage,gotoSetup>LiveViewCong.
AboutONVIFmeiaproles
AnONVIFmediaproleconsistsofasetofcongurationsthatcanbeusedtochangemediastreamsettings.ONVIFmediaproles
canbeusedbyaclienttoconguremediastreamproperties.
TheONVIFMediaProlespagelistsallpreconguredproles.Theseprolesareincludedintheproductforquicksetup.Youcan
add,modifyorremoveONVIFmediaprolesfromthispage.
Aboutcamerasettings
TheVideo>CameraSettingspageprovidesaccesstoadvancedimagesettingsfortheAxisproduct.
Aboutimageappearance
TochangeImageAppearancegotothemenusunderSetup>Video>CameraSettings.
TheimageBrightnesscanbeadjustedintherange0–100,whereahighervalueproducesabrighterimage.
IncreasingtheSharpnesscanincreasebandwidthusage.Asharperimagemightincreaseimagenoiseespeciallyinlowdynamic
conditions.Alowersettingreducesimagenoise,butthewholeimagewillappearlesssharp.
TheContrastchangestherelativedifferenceinthermalradiation.Itcanbeadjustedusingtheslidebar.
Aboutimagecorrection
TochangethesesettingsgotoSetup>Video>CameraSettings.
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AXISQ1942-EPTMountThermalNetworkCamera
Aboutvideosettings
AboutElectronicImageStabilization(EIS)
Whenmonitoringanenvironmentthatissubjecttovibrationssuchasatrainstation,orwhenthecameraismountedonapole,
imagesmayappearunsteady.Toautomaticallyimproveimagestability,selectElectronicimagestabilization(EIS)fromVideo&
Audio>CameraSettings.
Aboutexposuresettings
onguretheexposuresettingstosuittheimagequalityrequirementsinrelationtotemperaturevariationsinthescene.
Automaticgaincontrol-Thissettingisusedtoautomaticallyadjustthegaintoanappropriaterange,theweakertheimagesignal,
thestrongerthegain.SelecttheLinearorEqualizationautomaticgaincontrolmethod.Thelatterusesahistogramequalization
method,whichadjuststhegaindynamicallybydistributingthemostfrequentintensityvalues.
Exposurezones-Thissettingsdetermineswhichpartoftheimageisusedtocalculatetheexposure.Formostsituations,theAuto
settingcanbeused.Forparticularrequirement,selectDenedandthenclickEditandselectoneofthepredenedareas.
Gain-Gainistheamountofamplicationappliedtoanimagesignal.Moregainmeansmorecontrastandmoredetailsbutalso
morenoise.Themaxgainvalueissetforallscenes,butaffectsprimarilylowcontrastscenescontrollingtheamountofallowednoise
intheimage,whichinturnalsolimitsthecontrast.
Aboutoverlays
Overlaysaresuperimposedoverthevideostream.Theyareusedtoprovideextrainformationduringrecordings,suchasatimestamp,
orduringproductinstallationandconguration.
Aboutoverlaytext
Anoverlaytextcanincludethecurrentdateandtime,oratextstring.Whenusingatextstring,so-calledmodierscanbeusedto
display,forexample,thecurrentbitrateorthecurrentframerate.
Youcanchoosebetweenthefollowingtextoverlaysizes:
SizeTextheightBackgroundheight
Small10pixels20pixels
Medium16pixels28pixels
Large21pixels36pixels
Itisalsopossibletodisplaytextwhenanactionruleistriggered,seeHowtoincludeoverlaytextinanactionruleonpage20.
Howtoinclueoverlaytext
1.GotoVideo>VideoStreamandselecttheImagetab.
2.Toincludedateandtime,selectIncludedateandIncludetime.
3.Toincludeatextstring,selectIncludetextandenterthetextintheeld.Modierscanbeused,seeFileNaming&
Date/TimeFormatsintheonlinehelp.
4.Selectsize,color,andplacementofthetextstring.
5.lickSave.
Tomodifythedateandtimeformat,gotoSystemOptions>Date&Time.SeeDate&Timeonpage41.
Howtoinclueoverlaytextinanactionrule
Example
20