Axis P3384-V User manual

AXISP3384-VFixedDomeNetworkCamera
UserManual

AboutthisDocument
Thismanualisintendedforadministratorsandusersofthe
AXISP3384-VNetworkCamera,andisappliabletormware6.50and
later.Itinludesinstrutionsforusingandmanagingtheproduton
yournetwork.Previousexperieneofnetworkingwillbeofusewhen
usingthisprodut.SomeknowledgeofUNIXorLinux-basedsystems
mayalsobebeneial,fordevelopingshellsriptsandappliations.
LaterversionsofthisdoumentwillbepostedtotheAxiswebsite,
asrequired.Seealsotheprodut’sonlinehelp,availableviathe
web-basedinterfae.
egalconsiderations
Videoandaudiosurveillaneanberegulatedbylawsthatvaryfrom
ountrytoountry.Chekthelawsinyourloalregionbeforeusing
thisprodutforsurveillanepurposes.
Thisprodutinludesthefollowinglienes:
•one(1)AACdeoderliense
•one(1)H.264deoderliense
Topurhasefurtherlienses,ontatyourreseller.
iability
Everyarehasbeentakeninthepreparationofthisdoument.Please
informyourloalAxisofeofanyinauraiesoromissions.Axis
CommuniationsABannotbeheldresponsibleforanytehnialor
typographialerrorsandreservestherighttomakehangestothe
produtandmanualswithoutpriornotie.AxisCommuniationsAB
makesnowarrantyofanykindwithregardtothematerialontained
withinthisdoument,inluding,butnotlimitedto,theimplied
warrantiesofmerhantabilityandtnessforapartiularpurpose.Axis
CommuniationsABshallnotbeliablenorresponsibleforinidentalor
onsequentialdamagesinonnetionwiththefurnishing,performane
oruseofthismaterial.Thisprodutisonlytobeusedforitsintended
purpose.
Intellectualpropertyrights
AxisABhasintelletualpropertyrightsrelatingtotehnologyembodied
intheprodutdesribedinthisdoument.Inpartiular,andwithout
limitation,theseintelletualpropertyrightsmayinludeoneormore
ofthepatentslistedatwww.axis.com/patent.htmandoneormore
additionalpatentsorpendingpatentappliationsintheUSandother
ountries.
Thisprodutontainsliensedthird-partysoftware.Seethemenuitem
“About”intheprodut’suserinterfaeformoreinformation.
ThisprodutontainssoureodeopyrightAppleComputer,
In.,underthetermsofApplePubliSoureLiense2.0(see
www.opensource.apple.com/apsl).Thesoureodeisavailablefrom
https://developer.apple.com/bonjour/
Equipmentmodications
Thisequipmentmustbeinstalledandusedinstritaordanewiththe
instrutionsgivenintheuserdoumentation.Thisequipmentontains
nouser-servieableomponents.Unauthorizedequipmenthangesor
modiationswillinvalidateallappliableregulatoryertiations
andapprovals.
Trademarkacknowledgments
AXISCOMMUNICATIONS,AXISandVAPIXareregisteredtrademarksor
trademarkappliationsofAxisABinvariousjurisditions.Allother
ompanynamesandprodutsaretrademarksorregisteredtrademarks
oftheirrespetiveompanies.
Apple,Boa,Apahe,Bonjour,Ethernet,InternetExplorer,Linux,
Mirosoft,Mozilla,Real,SMPTE,QuikTime,UNIX,Windows,Windows
VistaandWWWareregisteredtrademarksoftherespetiveholders.
JavaandallJava-basedtrademarksandlogosaretrademarksor
registeredtrademarksofOraleand/oritsafliates.UPnPTMisa
ertiationmarkoftheUPnPTMImplementersCorporation.
SD,SDHCandSDXCaretrademarksorregisteredtrademarksofSD-3C,
LLCintheUnitedStates,otherountriesorboth.Also,miniSD,miroSD,
miniSDHC,miroSDHC,miroSDXCarealltrademarksorregistered
trademarksofSD-3C,LLCintheUnitedStates,otherountriesorboth.
Regulatoryinformation
Europe
ThisprodutomplieswiththeappliableCEmarkingdiretives
andharmonizedstandards:
•EletromagnetiCompatibility(EMC)Diretive2014/30/EU.See
Electromagneticcompatibility(EMC)onpage2.
•LowVoltage(LVD)Diretive2014/35/EU.Seeafetyonpage3.
•RestritionsofHazardousSubstanes(RoHS)Diretive2011/65/EU.
SeeDisposalandrecyclingonpage3.
Aopyoftheoriginaldelarationofonformitymaybeobtainedfrom
AxisCommuniationsAB.SeeContactinformationonpage3.
Electromagneticcompatibility(EMC)
Thisequipmenthasbeendesignedandtestedtofulllappliable
standardsfor:
•Radiofrequenyemissionwheninstalledaordingtothe
instrutionsandusedinitsintendedenvironment.
•Immunitytoeletrialandeletromagnetiphenomenawhen
installedaordingtotheinstrutionsandusedinitsintended
environment.
USA
Usinganunshieldednetworkcable(UTP)–Thisequipmenthas
beentestedusinganunshieldednetworkable(UTP)andfoundto
omplywiththelimitsforaClassAdigitaldevie,pursuanttopart
15oftheFCCRules.Theselimitsaredesignedtoprovidereasonable
protetionagainstharmfulinterferenewhentheequipmentis
operatedinaommerialenvironment.Thisequipmentgenerates,
uses,andanradiateradiofrequenyenergyand,ifnotinstalledand
usedinaordanewiththeinstrutionmanual,mayauseharmful
interferenetoradioommuniations.Operationofthisequipmentina
residentialareaislikelytoauseharmfulinterfereneinwhihase
theuserwillberequiredtoorrettheinterfereneathisownexpense.
Usingashieldednetworkcable(STP)–Thisequipmenthasalso
beentestedusingashieldednetworkable(STP)andfoundtoomply
withthelimitsforaClassBdigitaldevie,pursuanttopart15ofthe
FCCRules.Theselimitsaredesignedtoprovidereasonableprotetion
againstharmfulinterfereneinaresidentialinstallation.This
equipmentgenerates,usesandanradiateradiofrequenyenergyand,
ifnotinstalledandusedinaordanewiththeinstrutions,mayause
harmfulinterferenetoradioommuniations.However,thereisno
guaranteethatinterferenewillnotourinapartiularinstallation.If
thisequipmentdoesauseharmfulinterferenetoradioortelevision
reeption,whihanbedeterminedbyturningtheequipmentoffand
on,theuserisenouragedtotrytoorrettheinterferenebyoneor
moreofthefollowingmeasures:
•Reorientorreloatethereeivingantenna.
•Inreasetheseparationbetweentheequipmentandreeiver.
•Connettheequipmentintoanoutletonairuitdifferentfrom
thattowhihthereeiverisonneted.
•Consultthedealeroranexperienedradio/TVtehniianforhelp.
Tobeusedinaresidentialareaorademandingeletrialenvironment,
theprodutshallbeonnetedusingashieldednetworkable(STP)
thatisproperlygrounded.
Canada
ThisdigitalapparatusomplieswithCANICES-3(ClassB).Theprodut
shallbeonnetedusingashieldednetworkable(STP)thatis
properlygrounded.Cetappareilnumériqueestonformeàlanorme
CANNMB-3(lasseB).Leproduitdoitêtreonnetéàl'aided'unâble
réseaublindé(STP)quiestorretementmisàlaterre.
Europe
ThisdigitalequipmentfulllstherequirementsforRFemission
aordingtotheClassBlimitofEN55022.Theprodutshallbe
onnetedusingashieldednetworkable(STP)thatisproperly
grounded.
Thisprodutfulllstherequirementsforimmunityaording
toEN61000-6-1residential,ommerialandlight-industrial
environments.
Thisprodutfulllstherequirementsforimmunityaordingto
EN61000-6-2industrialenvironments.
Thisprodutfulllstherequirementsforimmunityaordingto
EN55024ofeandommerialenvironments.
Australia/NewZealand

ThisdigitalequipmentfulllstherequirementsforRFemission
aordingtotheClassBlimitofAS/NZSCISPR22.Theprodutshall
beonnetedusingashieldednetworkable(STP)thatisproperly
grounded.
apan
この装置は、クラスB情報技術装置です。この装置は、家
庭環境で使⽤することを⽬的としていますが、この装置が
ラジオやテレビジョン受信機に近接して使⽤されると、受
信障害を引き起こすことがあります。取扱説明書に従って
正しい取り扱いをして下さい。本製品は、シールドネット
ワークケーブル(STP)を使⽤して接続してください。また
適切に接地してください。
Korea
이기기는가정용(B급)전자파적합기기로서주로가정에
서사용하는것을목적으로하며,모든지역에서사용할수
있습니다.적절히접지된STP(shieldedtwistedpair)케이
블을사용하여제품을연결하십시오.
Safety
ThisprodutomplieswithIEC/EN/UL60950-1,SafetyofInformation
TehnologyEquipment.
Ifitsonnetingablesareroutedoutdoors,theprodutshallbe
groundedeitherthroughashieldednetworkable(STP)orother
appropriatemethod.
Battery
TheAxisprodutusesa3.0VBR2032lithiumbatteryasthepower
supplyforitsinternalreal-timelok(RTC).Undernormalonditions
thisbatterywilllastforaminimumofveyears.
LowbatterypoweraffetstheoperationoftheRTC,ausingittoreset
ateverypower-up.Whenthebatteryneedsreplaing,alogmessage
willappearintheprodut’sserverreport.Formoreinformationabout
theserverreport,seetheprodut´ssetuppagesorontatAxissupport.
Thebatteryshouldnotbereplaedunlessrequired,butifthebattery
doesneedreplaing,ontatAxissupportatwww.axis.com/supportfor
assistane.
Lithiumoinell3.0Vbatteriesontain1,2-dimethoxyethane;ethylene
glyoldimethylether(EGDME),CASno.110-71-4.
WARNING
•Riskofexplosionifthebatteryisinorretlyreplaed.
•Replaeonlywithanidentialbatteryorabatterywhihis
reommendedbyAxis.
•Disposeofusedbatteriesaordingtoloalregulationsor
thebatterymanufaturer'sinstrutions.
Disposalandrecycling
Whenthisproduthasreahedtheendofitsusefullife,disposeof
itaordingtoloallawsandregulations.Forinformationabout
yournearestdesignatedolletionpoint,ontatyourloalauthority
responsibleforwastedisposal.Inaordanewithloallegislation,
penaltiesmaybeappliableforinorretdisposalofthiswaste.
Europe
Thissymbolmeansthattheprodutshallnotbedisposedof
togetherwithhouseholdorommerialwaste.Diretive2012/19/EU
onwasteeletrialandeletroniequipment(WEEE)isappliablein
theEuropeanUnionmemberstates.Topreventpotentialharmto
humanhealthandtheenvironment,theprodutmustbedisposed
ofinanapprovedandenvironmentallysafereylingproess.For
informationaboutyournearestdesignatedolletionpoint,ontat
yourloalauthorityresponsibleforwastedisposal.Businessesshould
ontattheprodutsupplierforinformationabouthowtodispose
ofthisprodutorretly.
ThisprodutomplieswiththerequirementsofDiretive2011/65/EUon
therestritionoftheuseofertainhazardoussubstanesineletrial
andeletroniequipment(RoHS).
China
ThisprodutomplieswiththerequirementsofSJ/T1 1364-2014,
Markingfortherestritionofhazardoussubstanesineletrialand
eletroniproduts.
有毒有害物质或元素
部
件
名
称
铅
(Pb)汞
(Hg)镉
(Cd)六价
铬
(Cr(VI)
)
多溴
联苯
(PBB)
多溴
二苯
醚
(PBDE)
电
气
实
装
部
分
X00000
0:表示该有毒有害物质在该部件所有均质材料中的含量均在
GB/T26572标准规定的限量要求以下。
X:表示该有毒有害物质至少在该部件的某一均质材料中的含
量超出GB/T26572标准规定的限量要求。
Contactinformation
AxisCommuniationsAB
Emdalavägen14
22369Lund
Sweden
Tel:[phone]
Fax:[phone]
www.axis.com
Support
Shouldyourequireanytehnialassistane,pleaseontatyourAxis
reseller.Ifyourquestionsannotbeansweredimmediately,your
resellerwillforwardyourqueriesthroughtheappropriatehannelsto
ensurearapidresponse.IfyouareonnetedtotheInternet,youan:
•downloaduserdoumentationandsoftwareupdates
•ndanswerstoresolvedproblemsintheFAQdatabase.Searh
byprodut,ategory,orphrase
•reportproblemstoAxissupportstaffbyloggingintoyourprivate
supportarea
•hatwithAxissupportstaff
•visitAxisSupportatwww.axis.com/support
earnmore!
VisitAxislearningenterwww.axis.com/academy/forusefultrainings,
webinars,tutorialsandguides.

AXISP3384-VFixedDomeNetworkCamera
ableofContents
Safetyinformation..........................................6
Hazardlevels...................................................6
Othermessagelevels.............................................6
Hardwareoverview..........................................7
LEDIndiators..................................................7
Howtoaccesstheproduct....................................9
Howtoaesstheprodutfromabrowser...........................9
HowtoaesstheprodutfromtheInternet.........................9
Howtosettherootpassword.....................................10
SetPowerLineFrequeny.........................................10
Abouttheliveviewwindow.......................................10
Aboutmediastreams........................................14
AboutH.264format.............................................14
AboutMJPEGformat............................................14
AboutAXISMediaControl(AMC)...................................14
Alternativemethodsofaessingthevideostream....................15
AessAudioStreams............................................16
Howtosetuptheproduct....................................17
Howtoperformabasisetup.....................................17
VideoandAudio............................................18
Howtosetupvideostreams......................................18
Aboutstreamproles............................................20
AboutONVIFmediaproles.......................................20
Aboutamerasettings...........................................20
ViewArea.....................................................22
Aboutoverlays..................................................23
Aboutprivaymasks.............................................25
Setfousandzoom..............................................25
Howtohangeaudiosettings.....................................25
AudioClips....................................................27
Howtoconguretheliveviewwindow.........................28
Howtosetdefaultviewerforbrowsers..............................28
Aboutviewersettings............................................28
Aboutuser-denedlinks..........................................29
OutputButtons.................................................29
AboutPTZ(PanTiltZoom)....................................30
Aboutpresetpositions...........................................30
Aboutguardtours...............................................30
Advaned......................................................31
Abouttheontrolqueue..........................................32
Aboutdetectors............................................33
Aboutameratampering.........................................33
AudioDetetion................................................33
Aboutapplications..........................................34
Aboutappliationlienses........................................34
Howtouploadandstartanappliation.............................34
AppliationConsiderations........................................34
Aboutevents...............................................35
Howtosetupationrules........................................35
Howtoaddreipients............................................37
Howtoreateshedules..........................................39
Howtosetupreurrenes........................................39
Aboutrecordings...........................................40
Howtondreordings...........................................40
Howtoplayreordings...........................................40
Howtoexportavideolip........................................41
ReordingList..................................................41
Aboutontinuousreording.......................................42
Aboutlanguages............................................43
Aboutsystemoptions........................................44
Seurity.......................................................44
4

AXISP3384-VFixedDomeNetworkCamera
ableofContents
Date&Time....................................................47
Network.......................................................47
Storage.......................................................52
Ports&Devies.................................................55
Maintenane...................................................55
Support.......................................................56
Advaned......................................................56
Howtoresettofatorydefaultsettings.............................57
Troubleshooting............................................58
Howtohektheurrentrmware.................................58
Howtoupgradethermware.....................................58
Symptoms,possibleausesandremedialations......................59
Technicalspecications......................................62
LEDIndiators..................................................62
SDardslot....................................................62
Buttons.......................................................62
Connetors....................................................63
Performaneonsiderations.......................................64
5

AXISP3384-VFixedDomeNetworkCamera
Safetyinformation
Safetyinformation
Hazardlevels
DANGER
Indiatesahazardoussituationwhih,ifnotavoided,willresultindeathorseriousinjury.
WARNING
Indiatesahazardoussituationwhih,ifnotavoided,ouldresultindeathorseriousinjury.
CAUTION
Indiatesahazardoussituationwhih,ifnotavoided,ouldresultinminorormoderateinjury.
NO NO
NOTICE TICE TICE
Indiatesasituationwhih,ifnotavoided,ouldresultindamagetoproperty.
Othermessagelevels
Important
Indiatessigniantinformationwhihisessentialfortheproduttofuntionorretly.
Note
Indiatesusefulinformationwhihhelpsingettingthemostoutoftheprodut.
6

AXISP3384-VFixedDomeNetworkCamera
Hardwareoverview
Hardwareoverview
Forspeiationsofthehardwareomponents,seeTechnicalspecicationsonpage62.
1ProductIDanderialnumber(/N)
2Dcardslot
3Networkconnector(PoE)
4Audioout
5Network,tatusandPowerLEDindicators
6Audioin
7I/Oconnector
8Controlbutton
EDIndicators
Note
•TheStatusLEDanbeonguredtobeunlitduringnormaloperation.Toongure,gotoSetup>SystemOptions>Ports
&Devices>LED.Seetheonlinehelpformoreinformation.
•TheStatusLEDanbeonguredtoashwhileaneventisative.
•TheStatusLEDanbeonguredtoashforidentifyingtheunit.GotoSetup>SystemOptions>Maintenance.
StatusLEDIndication
GreenSteadygreenfornormaloperation.
AmberSteadyduringstartup.Flasheswhenrestoringsettings.
RedFirmwareupgradefailure.
NetworkLEDIndication
GreenSteadyforonnetiontoa100Mbit/snetwork.Flashesfornetworkativity.
AmberSteadyforonnetiontoa10Mbit/snetwork.Flashesfornetworkativity.
UnlitNonetworkonnetion.
7

AXISP3384-VFixedDomeNetworkCamera
Hardwareoverview
PowerLEDIndication
GreenNormaloperation.
AmberFlashesgreen/amberduringrmwareupgrade.
8

AXISP3384-VFixedDomeNetworkCamera
Howtoaccesstheproduct
Howtoaccesstheproduct
ToinstalltheAxisprodut,seetheInstallationGuidesuppliedwiththeprodut.
Theprodutanbeusedwithmostoperatingsystemsandbrowsers.Wereommendthefollowingbrowsers:
•InternetExplorer®withWindows®
•Safari®withOSX®
•ChromeTMorFirefox®withotheroperatingsystems.
ToviewstreamingvideoinInternetExplorer,allowinstallationofAXISMediaControl(AMC)whenprompted.
TheAxisprodutinludesone(1)H.264deoderlienseforviewingvideostreamsandone(1)AACaudioliense.Theliensesare
automatiallyinstalledwithAMC.Theadministratorandisabletheinstallationofthedeoderstopreventinstallationofunliensed
opies.
Note
•QuikTimeTMisalsosupportedforviewingH.264streamsandforaudio.
Howtoaccesstheproductfromabrowser
1.Startawebbrowser.
2.EntertheIPaddressorhostnameoftheAxisprodutinthebrowser’saddresseld.
ToaesstheprodutfromaMaomputer(OSX),gotoSafari,likonBonjourandselettheprodutfromthe
drop-downlist.
IfyoudonotknowtheIPaddress,useAXISIPUtilitytoloatetheprodutonthenetwork.Forinformationabout
howtodisoverandassignanIPaddress,seethedoumentAssignanIPAddressandAccesstheVideotreamonAxis
Supportwebatwww.axis.com/support
Note
ToshowBonjourasabrowserbookmark,gotoSafari>Preferences.
3.Enteryourusernameandpassword.Ifthisisthersttimetheprodutisaessed,therootpasswordmustrstbe
ongured.
4.Theprodut’sliveviewpageopensinyourbrowser.
Note
Theontrolsandlayoutoftheliveviewpagemayhavebeenustomizedtomeetspeiinstallationrequirementsand
userpreferenes.Consequently,someoftheexamplesandfuntionsfeaturedheremaydifferfromthosedisplayedin
yourownliveviewpage.
HowtoaccesstheproductfromtheInternet
Oneonneted,theAxisprodutisaessibleonyourloalnetwork(LAN).ToaesstheprodutfromtheInternetyoumust
ongureyournetworkroutertoallowinomingdatatraftotheprodut.Todothis,enabletheNAT-traversalfeature,whih
willattempttoautomatiallyonguretheroutertoallowaesstotheprodut.ThisisenabledfromSetup>SystemOptions>
Network>TCP/IPAdvanced.
Formoreinformation,seeNATtraversal(portmapping)forIPv4onpage50.SeealsoAXISInternetDynamiDNSServieat
www.axiscam.net
ForTehnialnotesonthisandothertopis,visittheAxisSupportwebatwww.axis.com/support
9

AXISP3384-VFixedDomeNetworkCamera
Howtoaccesstheproduct
Howtosettherootpassword
ToaesstheAxisprodut,youmustsetthepasswordforthedefaultadministratoruserroot.ThisisdoneintheCongureRoot
Passworddialog,whihopenswhentheprodutisaessedforthersttime.
Topreventnetworkeavesdropping,therootpasswordanbesetviaanenryptedHTTPSonnetion,whihrequiresanHTTPS
ertiate.HTTPS(HypertextTransferProtooloverSSL)isaprotoolusedtoenrypttrafbetweenwebbrowsersandservers.The
HTTPSertiateensuresenryptedexhangeofinformation.SeeHTTPonpage45.
Thedefaultadministratorusernamerootispermanentandannotbedeleted.Ifthepasswordforrootislost,theprodutmustbe
resettothefatorydefaultsettings.SeeHowtoresettofactorydefaultsettingsonpage57.
TosetthepasswordviaastandardHTTPonnetion,enteritdiretlyinthedialog.
TosetthepasswordviaanenryptedHTTPSonnetion,followthesesteps:
1.ClikUseHTTPS.
Atemporaryertiate(validforoneyear)isreated,enablingenryptionofalltraftoandfromtheprodut,andthe
passwordannowbesetseurely.
2.Enterapasswordandthenre-enterittoonrmthespelling.
3.ClikOK.Thepasswordhasnowbeenongured.
SetPowerineFrequency
PowerlinefrequenyissetthersttimetheAxisprodutisaessedandanonlybehangedfromPlainCong(seepage57)
orbyresettingtheproduttofatorydefault.
Seletthepowerlinefrequeny(50Hzor60Hz)usedattheloationoftheAxisprodut.Seletingthewrongfrequenymayause
imageikeriftheprodutisusedinuoresentlightenvironments.
Whenusing50Hz,themaximumframerateislimitedto25fps.
Note
Powerlinefrequenyvariesdependingongeographiregion.TheAmeriasusuallyuse60Hz,whereasmostotherpartsof
theworlduse50Hz.Loalvariationsouldapply.Alwayshekwiththeloalauthorities.
Abouttheliveviewwindow
Theontrolsandlayoutoftheliveviewwindowmayhavebeenustomizedtomeetspeiinstallationrequirementsanduser
preferenes.Consequently,someoftheexamplesandfuntionsfeaturedheremaydifferfromthosedisplayedinyourownliveview
window.Thefollowingprovidesanoverviewofeahavailableontrol.
Aboutthecontrolsintheliveviewwindow
ClikViewsizetosaletheimagedownto800pixelswideortofullsale.OnlyavailableinMJPEG.
ClikWDRontoenableWDRinintensebaklightonditions.Readmoreaboutwidedynamirange
onpage21.ClikLightnderModetoenablethismode.FormoreinformationaboutLightnder,
seepage21.
SeletastreamprolefortheliveviewwindowfromtheStreamProledrop-downlist.Forinformation
abouthowtoongurestreamproles,seepage20.
10

AXISP3384-VFixedDomeNetworkCamera
Howtoaccesstheproduct
ClikPulsetoativatetheprodut’soutputportforadenedperiodoftime.Forinformationabouthow
toenableandongureoutputbuttons,seepage29.Theoutputbuttonnamemaydifferdependingon
thenameenteredintheI/OPortsonguration.
CliktheActive/Inactivebuttonstomanuallyativateandinativetheprodut’soutputport.For
informationabouthowtoenableandongureoutputbuttons,seepage29.
UsetheManualTriggerbuttontotriggeranationrulefromtheliveviewwindow.Forinformation
abouthowtoongureandenablethebutton,seeAboutthemanualtriggeronpage1 1.
ClikSnapshottosaveasnapshotofthevideoimage.Thisbuttonisprimarilyintendedforusewhen
theAXISMediaControlviewertoolbarisnotavailable.EnablethisbuttonfromLiveViewCong>
ActionButtons.
TheAudioclipdrop-downlistallowsyoutoplayanaudiolipfromtheliveviewwindow.Seletthe
audiolipandlikthePlaybutton.
Theprodut’sfanisontrolledbytheambienttemperatureandisturnedonandoffautomatially.If
required,thefananbeativatedmanuallybylikingtheFanbutton.Toshowthebutton,goto
Setup>LiveViewCong.UnderActionButtons,seletShowfanbuttonandspeifythenumberof
minutesthefanshouldbeativated.
Ativateorde-ativateIRilluminationfromSetup>Video&Audio>CameraSettings.Enablethis
buttonfromLiveViewCong>ActionButtons.
MovetheslidertoinreaseordereasetheintensityoftheIRillumination.
Aboutthemanualtrigger
TheManualTriggerisusedtotriggeranationrulefromtheLiveViewpage.Themanualtriggeranforexamplebeusedto
validateationsduringprodutinstallationandonguration.
Toongurethemanualtrigger:
1.GotoSetup>Events.
2.ClikAddtoaddanewationrule.
3.FromtheTriggerdrop-downlist,seletInputSignal.
4.Fromtheseonddrop-downlist,seletManualTrigger.
5.Seletthedesiredationandonguretheothersettingsasrequired.
Formoreinformationaboutationrules,seeAbouteventsonpage35.
ToshowthemanualtriggerbuttonsintheLiveViewpage:
1.GotoSetup>LiveViewCong.
2.UnderActionButtons,seletShowmanualtriggerbutton.
AbouttheAXISMediaControlviewertoolbar
TheAXISMediaControlviewertoolbarisavailableinInternetExploreronly.SeeAboutAXIMediaControl(AMC)onpage14for
moreinformation.Thetoolbardisplaysthefollowingbuttons:
11

AXISP3384-VFixedDomeNetworkCamera
Howtoaccesstheproduct
ThePlaybuttononnetstotheAxisprodutandstartsplayingamediastream.
TheStopbuttonstopsthemediastream.
TheSnapshotbuttontakesasnapshotofthevideoimage.
CliktheViewFullScreenbuttonandthevideoimagewilllltheentiresreen.PressESC(Esape)ontheomputer
keyboardtoanelfullsreenview.
TheRecordbuttonisusedtoreordtheurrentvideostreamonyouromputer.Theloationwherethereordingissaved
anbespeiedintheAMCControlPanel.EnablethisbuttonfromLiveViewCong>ViewerSettings.
AMCAudioControls
AMCaudiobuttonsontrolthespeakersandmirophoneonnetedtothelientomputer.Thebuttonsareonlyvisiblewhen
audioisenabled.
Forinformationabouthowtoongureaudio,seeHowtochangeaudiosettingsonpage25.
Speakerbutton—Cliktoturnthespeakersonoroff.
Microphonebutton–Cliktomuteorunmutethemirophone.Inimplex-speakeronlymode,theMicrophoneandTalk
buttonsmustbothbeativetosendaudiototheAxisprodut.Clikeitherbuttontostopaudiotransmission.
Usetheslidertoontrolthevolumeofthespeakersandthemirophone.
Half-duplexmode
TheTalk/Listenbuttonisusedtoswithbetweensendingandreeivingaudio.Thebuttonanbeongured
fromtheAudiotabintheAMCControlpanel:
•Push-To-Talkmode:Clikandholdthebuttontotalk/send.Releasethebuttontolisten.
•Togglemode:Clikonetoswithbetweentalkingandlistening.
implex–speakeronlymode
Tosendaudio,theTalkandMicrophonebuttonsmustbothbeative.Clikeitherbuttontostopaudio
transmission.
Note
TheseontrolsareavailableifdigitalPTZisenabledintheseletedviewarea,seeViewAreaonpage22.
CliktheEmulatejoystickmodebuttonandlikintheimagetomovetheameraviewinthediretionofthe
mousepointer.
CliktheCentermodebuttonandlikintheimagetoentertheameraviewonthatposition.
Theentermodebuttonouldalsobeusedtozoominonaspeiarea.Clikintheimageanddragtodrawa
retanglesurroundingtheareatobemagnied.Tozoomout,rotatethemousewheel.
Toviewaspeiviewareaorpresetposition,seletitfromtheSourcelist.
PanandTiltbars–Usethearrowstopanandtilttheameraview,orlikonapositiononthebartosteertheameraviewto
thatposition.
Zoombar–Usethearrowstozoominandout,orlikonapositiononthebartozoomtothatposition.
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AXISP3384-VFixedDomeNetworkCamera
Howtoaccesstheproduct
ThePTZontrolsanbedisabledunderPTZ>Advanced>Controls,seeAboutadvancedPTZsettingsonpage31.
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AXISP3384-VFixedDomeNetworkCamera
Aboutmediastreams
Aboutmediastreams
TheAxisprodutprovidesseveralaudioandvideostreamformats.Yourrequirementsandthepropertiesofyournetworkwill
determinethetypeyouuse.
TheliveviewwindowintheprodutprovidesaesstoH.264andMotionJPEGvideostreams,audiostreamsandtothelistofavailable
streamproles.Otherappliationsandlientsanaessvideoandaudiostreamsdiretly,withoutgoingviatheliveviewwindow.
AboutH.264format
H.264an,withoutompromisingimagequality,reduethesizeofadigitalvideolebymorethan80%omparedwiththeMotion
JPEGformatandasmuhas50%morethantheMPEG-4standard.Thismeansthatmuhlessnetworkbandwidthandstoragespae
arerequiredforavideole.Orseenanotherway,muhhighervideoqualityanbeahievedforagivenbitrate.
Deidingwhihombinationofprotoolsandmethodstousedependsonyourviewingrequirements,andonthepropertiesof
yournetwork.TheavailableoptionsinAXISMediaControlare:
UniastRTPThisuniastmethod(RTPoverUDP)isused
forliveuniastvideo,espeiallywhenitis
importanttohaveanup-to-datevideostream,
evenifsomeframesaredropped.
RTPoverRTSPThisuniastmethod(RTPtunneledoverRTSP)
isusefulasitisrelativelysimpletoongure
rewallstoallowRTSPtraf.
RTPoverRTSPoverHTTPThisuniastmethodanbeusedtotraverse
rewalls.Firewallsareommonlyonguredto
allowtheHTTPprotool,thusallowingRTPto
betunneled.
Uniastingisusedforvideo-on-demand
transmissionsothatthereisnovideotraf
onthenetworkuntilalientonnetsand
requeststhestream.
Notethatthereareamaximumof20
simultaneousuniastonnetions.
MultiastRTPThismethod(RTPoverUDP)shouldbeusedforlivemultiastvideo.Thevideostreamisalways
up-to-date,evenifsomeframesaredropped.
Multiastingprovidesthemostefientusageofbandwidthwhentherearelargenumbersof
lientsviewingsimultaneously.Amultiastannothowever,passanetworkrouterunlessthe
routerisonguredtoallowthis.ItisnotpossibletomultiastovertheInternet,forexample.
Notealsothatallmultiastviewersountasoneuniastviewerinthemaximumtotalof20
simultaneousonnetions.
AXISMediaControlnegotiateswiththeAxisproduttodeterminethetransportprotooltouse.Theorderofpriority,listedinthe
AMCControlPanel,anbehangedandtheoptionsdisabled,tosuitspeirequirements.
Note
H.264isliensedtehnology.TheAxisprodutinludesoneH.264viewinglientliense.Installingadditionalunliensed
opiesofthelientisprohibited.Topurhaseadditionallienses,ontatyourAxisreseller.
AboutMJPEGformat
ThisformatusesstandardJPEGstillimagesforthevideostream.Theseimagesarethendisplayedandupdatedataratesufient
toreateastreamthatshowsonstantlyupdatedmotion.
TheMotionJPEGstreamusesonsiderableamountsofbandwidth,butprovidesexellentimagequalityandaesstoeveryimage
ontainedinthestream.ThereommendedmethodofaessingMotionJPEGlivevideofromtheAxisprodutistousetheAXIS
MediaControlinInternetExplorerinWindows.
AboutAXISMediaControl(AMC)
AXISMediaControl(AMC)inInternetExplorerinWindowsisthereommendedmethodofaessinglivevideofromtheAxisprodut.
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AXISP3384-VFixedDomeNetworkCamera
Aboutmediastreams
TheAMCControlPanelanbeusedtoongurevariousvideoandaudiosettings.PleaseseetheAXISMediaControlUser’s
Manualformoreinformation.
TheAMCControlPanelisautomatiallyinstalledonrstuse,afterwhihitanbeongured.OpentheAMCControlPanelfrom:
•WindowsControlPanel(fromtheStartsreenorStartmenu)
•Alternatively,right-likthevideoimageinInternetExplorerandlikSettings.
Alternativemethodsofaccessingthevideostream
YouanalsoaessvideoandimagesfromtheAxisprodutinthefollowingways:
•MotionPEGserverpush(ifsupportedbythelient,ChromeorFirefox,forexample).ThisoptionmaintainsanopenHTTP
onnetiontothebrowserandsendsdataasandwhenrequired,foraslongasrequired.
•StillPEGimagesinabrowser.Enterthepathhttp://<ip>/axis-cgi/jpg/image.cgi
•WindowsMediaPlayer.ThisrequiresAXISMediaControlandtheH.264deodertobeinstalled.Thefollowingpaths
anbeused:
-UniastviaRTP:axrtpu://<ip>/axis-media/media.amp
-UniastviaRTSP:axrtsp://<ip>/axis-media/media.amp
-UniastviaRTSP,tunneledviaHTTP:axrtsphttp://<ip>/axis-media/media.amp
-Multiast:axrtpm://<ip>/axis-media/media.amp
•QuickTimeTM.Thefollowingpathsanbeused:
-rtsp://<ip>/axis-media/media.amp
-rtsp://<ip>/axis-media/media.3gp
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AXISP3384-VFixedDomeNetworkCamera
Aboutmediastreams
Note
•<ip>=IPaddress
•TheAxisprodutsupportsQuikTime6.5.1andlater.
•QuikTimemayaddlatenytothevideostream.
•ItmaybepossibletouseotherplayerstoviewtheH.264streamusingthepathsabove,althoughAxisdoesnotguarantee
this.
AccessAudioStreams
TheLiveViewpageprovidesaesstoaudiothroughAXISMediaControl;inadditionaudioanbeaessedinthefollowingways:
•VAPIX®ApplicationProgrammingInterface(API)Formoreinformation,visitwww.axis.om/developer
•WindowsMediaPlayersupportssimplexaudio.Thefollowingpathsanbeused:
-UniastviaRTP:axrtpu://<ip>/axis-media/media.amp
-UniastviaRTSP:axrtsp://<ip>/axis-media/media.amp
-UniastviaRTSP,tunneledviaHTTP:axrtsphttp://<ip>/axis-media/media.amp
-Multiast:axrtpm://<ip>/axis-media/media.amp
•QuickTimeTMsupportsG.711andAACaudioenoding.Thefollowingpathsanbeused:
-rtsp://<ip>/axis-media/media.amp
-rtsp://<ip>/axis-media/media.3gp
16

AXISP3384-VFixedDomeNetworkCamera
Howtosetuptheproduct
Howtosetuptheproduct
TheAxisprodutanbeonguredbyuserswithadministratororoperatorrights.Toopentheprodut’ssetuppages,likSetupin
thetopright-handorneroftheliveviewwindow.
•Administratorshaveunrestritedaesstoallsettings.
•Operatorshaverestritedaesstosettings,seeUsersonpage44
Seealsotheonlinehelp.
Howtoperformabasicsetup
BasiSetupprovidesshortutstothesettingsthatshouldbemadebeforeusingtheAxisprodut:
1.Users.Seepage44.
2.TCP/IP.Seepage47.
3.Date&Time.Seepage47.
4.VideoStream.Seepage18.
5.Fous&Zoom.Seepage25.
6.AudioSettings.Seepage25.
TheBasiSetupmenuanbedisabledfromSystemOptions>Security>Users.
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AXISP3384-VFixedDomeNetworkCamera
VideoandAudio
VideoandAudio
Thevideoandaudiosettingsanbeusedtooptimizevideoandaudioquality.Youanongurethefollowing:
•Videostreamsettings.Seepage18.
•Streamproles.Seepage20.
•ONVIFMediaProles.Seepage20.
•Camerasettings.Seepage20.
•Viewareas.Seepage22.
•Overlayimage.Seepage23.
•Privaymask.Seepage25.
•Fousandzoom.Seepage25.
•Audiosettings.Seepage25.
•Audiolips.Seepage27.
Howtosetupvideostreams
Tosetuptheprodut’svideostreams,gotoVideo&Audio>VideoStream.
Thevideostreamsettingsaredividedintothefollowingtabs:
•Image.Seepage18.
•Audio.Seepage25.
•H.264.Seepage19.
•MJPEG.Seepage20.
Aboutthepixelcounter
Thepixelountershowsthenumberofpixelsinanareaoftheimage.Thepixelounterisusefulinsituationswherethereis
aspeisizerequirement,forexampleinfaereognition.
Thepixelounteranbeused:
•Whensettingupavideostream,seeHowtosetupvideostreamsonpage18.UnderPreview,likOpenandseletthe
Showpixelcounteroptiontoenabletheretangleintheimage.Usethemousetomoveandresizetheretangle,orenter
thenumberofpixelsintheWidthandHeighteldsandlikApply.
•Whensettingfous,seeetfocusandzoomonpage25.SelettheShowpixelcounteroptiontoenabletheretangle
intheimage.Usethemousetomoveandresizetheretangle,orenterthenumberofpixelsintheWidthandHeight
eldsandlikApply.
•WhenaessingtheLiveViewpageinInternetExplorerwithAXISMediaControl(AMC)inWindows.Right-likinthe
imageandseletPixelcounter.Usethemousetomoveandresizetheretangle.
Image
ThedefaultimagesettingsanbeonguredunderVideo&Audio>VideoStream.SelettheImagetab.
Thefollowingsettingsareavailable:
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AXISP3384-VFixedDomeNetworkCamera
VideoandAudio
•Resolution.Seletthedefaultresolution.
•Compression.Theompressionlevelaffetstheimagequality,bandwidthandlesizeofsavedimages;thelowerthe
ompression,thehighertheimagequalitywithhigherbandwidthrequirementsandlargerlesizes.
•Mirrorimage.Ifrequired,theimageanbemirrored.
•Rotateimage.Ifrequired,theimageanberotated.
•Maximumframerate.Toavoidbandwidthproblems,theframerateallowedtoeahvieweranbeLimitedtoaxed
amount.Alternatively,theframerateanbesetasUnlimited,whihmeanstheAxisprodutalwaysdeliversthehighest
frameratepossibleundertheurrentonditions.
•Overlaysettings.SeeAboutoverlaytextonpage23.
ClikSavetoapplythenewsettings.
AboutH.264
H.264,alsoknownasMPEG-4Part10/AVC,isavideoompressionstandardthatprovideshighqualityvideostreamsatlowbitrates.
AnH.264videostreamonsistsofdifferenttypesofframessuhasI-framesandP-frames.AnI-frameisaompleteimage,whereas
P-framesonlyontainthedifferenesfrompreviousframes.
AboutH.264proles
TheAxisprodutsupportsthefollowingH.264prole(s):
•Baseline:UsetheBaselineproleifthelientdoesnotsupportCABACentropyoding.
•Main:TheMainproleusesCABACandprovidesabetterompressionwithmaintainedvideoquality.Itrequiresalarger
amountofproessingpowertodeodethantheBaselineprole.
Aboutbitratecontrol
Bitrateontrolisusefultomakesurethevideostreamingdoesnottakeuptoomuhbandwidth.
Aboutvariablebitrate
Variablebitrate(VBR)adjuststhebitrateaordingtotheimageomplexity.Whentheativityintheseneinreases,VBRadjusts
thebitrateaordingtotheomplexity,usingupmorebandwidthforinreasedativityinthesene,andlessforlowerseneativity.
Variablebitrateissuitableifthereisasurplusinbandwidth,wheretheinreasedbitratemaynotbeanissue.
Aboutmaximumbitrate
Ifyouhavelimitedbandwidth,wereommendMaximumbitrate(MBR).MBRallowsyoutosetatargetbitratetoontrolthe
bandwidthonsumption.Thetargetvaluelimitsthebitrate,butitmaintainsaexibilitytobeabletoprioritizeaontinuousvideo
stream.Consequently,theframeratemightneedtogodownandtheimagequalitymightderease.Topartlyompensateforthis,
youanseletwhihvariableshallbeprioritized.Notsettingaprioritymeansthatframerateandimagequalityareequallyaffeted.
HowtosetanH.264prole
1.TohangethesettingsforallH.264streamsthatdonotuseastreamprole,gotoVideo&Audio>VideoStream>H.264.
2.ToinreaseordereasethenumberofframesperGOP,settheGOPlength.
3.SeletoneoftheH.264proles.
4.Seletoneofthefollowing:
-Variablebitrate
19

AXISP3384-VFixedDomeNetworkCamera
VideoandAudio
-Maximumbitrate
5.IfyouseletMaximumbitrate,seletwhihvariabletoprioritizeinthePrioritydrop-downlist.
6.ClikSave.
Howtoincludecurrentbitrateinatextoverlay
1.GotoVideo&Audio>VideoStream>OverlaySettings.
2.IntheIncludetexteldenter#b.
3.ClikSave.
AboutMJPEGsettings
Sometimestheimagesizeislargeduetolowlightoromplexsenery.Adjustingthemaximumframesizehelpstoontrolthe
bandwidthandstorageusedbytheMotionJPEGvideostreaminthesesituations.SettingtheframesizetotheDefaultsetting
providesonsistentlygoodimagequalityattheexpenseofinreasedbandwidthandstorageusageinlowlight.Limitingtheframe
sizeoptimizesbandwidthandstorageusage,butmayresultinpoorimagequality.
Aboutstreamproles
Astreamproleisasetofpredenedstreamsettingsinludingresolution,ompression,framerateandoverlaysettings.Stream
prolesanbeused:
•Whensettingupreordingusingationrules.SeeAbouteventsonpage35.
•Whensettingupontinuousreording.SeeAboutcontinuousrecordingonpage42.
•IntheLiveViewpage–seletthestreamprolefromtheStreamproledrop-downlist.
Toreateanewproleormodifyanexistingprole,gotoSetup>Video&Audio>StreamProles.
ToseletadefaultstreamprolefortheLiveViewpage,gotoSetup>LiveViewCong.
AboutONVIFmediaproles
AnONVIFmediaproleonsistsofasetofongurationsthatanbeusedtohangemediastreamsettings.ONVIFmediaproles
anbeusedbyalienttoonguremediastreamproperties.
TheONVIFMediaProlespagelistsallpreonguredproles.Theseprolesareinludedintheprodutforquiksetup.Youan
add,modifyorremoveONVIFmediaprolesfromthispage.
Aboutcamerasettings
TheVideo&Audio>CameraSettingspageprovidesaesstoadvanedimagesettingsfortheAxisprodut.
Aboutimageappearance
TohangeImageAppearanegotothemenusunderSetup>Video&Audio>CameraSettings.
InreasingtheColorlevelinreasestheolorsaturation.Thevalue100produesmaximumolorsaturationandthevalue0
resultsinablakandwhiteimage.
TheimageBrightnessanbeadjustedintherange0–100,whereahighervalueproduesabrighterimage.
InreasingtheSharpnessaninreasebandwidthusage.Asharperimagemightinreaseimagenoiseespeiallyinlowlight
onditions.Alowersettingreduesimagenoise,butthewholeimagewillappearlesssharp.
20